Customer Service jobs in Alexandria, Virginia - Page 3Create job alerts

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Job DescriptionCompany Description At Lumina Agency Inc, we are dedicated to delivering impactful advertising solutions that drive measurable results. Based in Washington, DC, we partner with clients across industries to create campaigns that inspire, engage, and achieve business growth. Our team values creativity, collaboration, and innovation, ensuring every project exceeds expectations. Job Description Job Description Lumina Agency Inc is seeking a detail-oriented and proactive Customer Service Officer to join our Washington, DC team. The ideal candidate will be responsible for ensuring outstanding service to clients, handling inquiries efficiently, and providing solutions that maintain client satisfaction and trust. This role requires strong communication skills, professionalism, and the ability to manage multiple priorities effectively. Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. * Resolve complaints and provide appropriate solutions while ensuring client satisfaction. * Maintain accurate records of client interactions and transactions. * Collaborate with internal departments to address customer needs and improve service processes. * Identify opportunities to enhance customer experience and recommend improvements. * Support administrative tasks related to client accounts and service operations. Qualifications Qualifications * Bachelor’s degree in Business Administration, Communications, or a related field preferred. * Proven experience in customer service, client relations, or administrative support. * Strong interpersonal and communication skills, both written and verbal. * Ability to remain calm and professional in challenging situations. * Strong problem-solving skills with attention to detail. * Proficiency in Microsoft Office Suite and general computer applications. Additional Information Benefits * Competitive salary: $55,000 – $61,000 annually. * Opportunities for career growth and professional development. * Supportive and collaborative work environment. * Comprehensive training to build and enhance skills. * Full-time position with stability and long-term potential.

Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and professional manner; Maintain accurate records o

The Department of Human Services (DHS) is seeking a Customer Service Specialist to perform a wide variety of services in the Customer Service Center (CSC) of the Economic Independence Division (EID). The Customer Service Specialist will utilize multiple technology applications/systems, used for an

Job Description Learn more about the Customer Service/Ticketing Supervisor position at National Geographic Museum here! The Customer Service and Ticketing Supervisor will be responsible for overseeing daily ticketing and customer service operations at the National Geographic Museum of Exploration!

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opport

Whole Foods Market - JobID: PAF-WFM-CF4BA001-3688-41A4-9C75-2ACB00A18B85_1081_1741864457_0 [Store Manager] As a Store Supervisor at Whole Foods Market, you'll: Supervise and delegate tasks to Team Members; Assist in training Team Members to build and sustain a high-performing team and minimize turno

Whole Foods Market - JobID: PAF-WFM-2A4123DD-1F34-4EC7-8FE8-3AA6B1DF9F29_1081_1753158902_0 [ASM / Store Supervisor] As an Associate Team Leader at Whole Foods Market, you'll: Develop and maintain creative store layout and product merchandising; Work with Team Leader to achieve sales, purchasing, and

The Customer Service Assistant serves as an integral part of the Capital Campus Copy & Mail team, assisting with all aspects of the campuss mail and copying needs. Reporting directly to the Customer Services Supervisor, the role is responsible for:. Work Interactions This position reports directly t

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.Nalco Water, an Ecolab Company, seeks an Account Manager to join its industry leading sales team.You'll be responsible for revenue and profit gro

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. Must have at least 6 months experience in sales, customer service, leadership or management. Leadership

As a Customer Service Assistant, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure a positive experience with our company. Job Summary: We are seeking a motivated and enthusiastic Customer Service Assistant to join our dynamic team.

We're looking for a motivated Channel Account Manager to accelerate Doppel's channel strategy for the Central US market.Our ideal candidate is a sales focused channel executive who has worked with leading security VARs, GSIs, Google Marketplace and Technical Alliance Partners.This role will support

Customer Experience Representative. As a Customer Experience Representative for Solace, you will be supporting our patients and advocates via phone, email, and chat. You will also work with our new clients to support them during their first experiences with us, while sharing and tracking feedback so

The Manager Payroll Services oversees the Payroll Accounting department as well as ensuring accurate and timely payroll processing for both U. The Manager Payroll Services also partners closely with payroll vendors, finance and HR teams to streamline payroll accounting processes, improve efficiency

Citizen, able to obtain and maintain a Top-Secret Security Clearance.

We are seeking an experienced and detail-oriented Accounting Manager to join our Finance team in a high-growth SaaS environment.

Michaels - 7690A Richmond Hwy [Department Supervisor] As a Customer Experience Manager at Michaels, you'll: Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations; Lead the omni channel processes; Ensure all front end policies and pr

SecturaSOFT is looking for a highly motivated and financially minded individual for a Senior Accounting Manager position. The individual will be responsible for all our accounting operations. Perform technical accounting research.

At MTM it is never just a ride, it's personal.We understand that our passengers deserve personalized attention and exceptional care.We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.Our company culture is one of innovation, collab

Customer Service / Fully Remote] - Anywhere in U. Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer g

Job DescriptionAbout Us We are hiring on behalf of one of our clients, a fast-growing RegTech SaaS company serving enterprise customers across banking, fintech, gaming, and compliance industries worldwide. Their solutions address mission-critical regulatory and compliance challenges, and providing an exceptional customer experience is at the heart of their growth strategy. Role Overview The Customer Success Executive will be the primary point of contact for clients post-onboarding, ensuring they achieve maximum value from the SaaS platform. You will build strong relationships with customers, proactively manage accounts, address challenges, and identify opportunities for growth and retention. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset in a fast-paced SaaS environment. Key Responsibilities • Act as a trusted advisor and main point of contact for assigned customer accounts., • Ensure successful onboarding and adoption of the SaaS platform by enterprise clients., • Proactively monitor customer health, usage trends, and satisfaction levels to prevent churn., • Collaborate with product and technical support teams to resolve client issues quickly., • Conduct regular business reviews with customers, sharing insights and best practices., • Identify upsell and cross-sell opportunities in collaboration with the sales team., • Maintain accurate records of customer interactions, feedback, and account status in CRM tools., • Advocate for the customer internally, providing feedback to product and engineering teams., • Contribute to the creation of customer resources such as FAQs, tutorials, and knowledge base articles. Requirements • Bachelor’s degree in Business, Marketing, IT, or a related field., • 1–3 years of experience in customer success, account management, or client-facing roles (preferably in SaaS or tech industry)., • Strong understanding of B2B SaaS business models and customer lifecycles., • Excellent communication, interpersonal, and presentation skills., • Problem-solving mindset with the ability to handle escalations effectively., • Experience using CRM or customer success tools (HubSpot, etc.). Preferred Skills • Exposure to RegTech, fintech, or compliance-focused solutions., • Familiarity with SaaS metrics like churn, NRR, adoption rate, and customer health score., • Ability to work cross-functionally with sales, support, and product teams., • Strong organizational skills with the ability to manage multiple accounts simultaneously.

Job Description Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated and talented individual for the position of Visitor Information Assistants (VIA). Job Description: Summary: Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery. Essential Responsibilities: • Provide general information, directions, and other forms of assistance to visitors., • An Associate’s Degree and no less than three years of relevant work experience such as a visitor use assistant, docent, park guide, or in-person customer service; or, • Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service., • Maintain basic computer skills, ability to operate kiosks and basic office equipment, and the ability to communicate clearly in written electronic mail (emails)., • Personnel are required to have the ability to walk throughout the entire facility and stand constantly. This includes long distances, various hills/grades and all types of terrain., • Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English. GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.

Job Description Join Our Team as a Customer Service Representative in the Real Estate Industry! Welcome to an exciting opportunity in the real estate sector! If you have a passion for real estate, enjoy meeting new people, and thrive in a dynamic environment, we want to hear from you!As a Customer Service Representative, you will be instrumental in creating a positive experience for our clients. Your responsibilities will include: • Greeting and Assisting Clients: Make every visitor feel valued by answering their inquiries and providing information about our services and properties., • Assisting the Sales team: Help the sales team with walking the home and making sure it is in order, and getting questions from buyers to the Sales team., • Collaborating with Real Estate Agents: Work alongside agents to prepare marketing materials and ensure a seamless experience for all clients., • Supporting Office Operations: Assist in maintaining a smooth-running environment for both clients and staff.We are currently seeking enthusiastic Customer Service Representatives in Columbia, MD! If you’ve ever considered a rewarding career in real estate, this is your chance to join our dynamic team.Don’t wait—limited positions are available!Job Requirements:, • College degree or 5 years of equivalent professional experience, • Exceptional communication and customer service skills, • Reliable transportation, • Professional presentation and demeanor, • Ability to pass background checks, • High energy and a positive attitude, • Team player mindset, • Flexibility to accept assignments on short notice, • Weekend availability is essential, along with weekday availability #IND2REGION: MD | KEYWORDS: Columbia, Maryland | INDUSTRY: New Home Sales Powered by ExactHire:186299

Job DescriptionJob Description Must be able to answer telephones and take orders with reasonable accomidations. Must be friendly, polite, professional and punctual.

Job Description HIRING IMMEDIATELY - PAID TRAINING Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, & Problem solving. We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, & Dedicated to making a difference in the community while also learning skills that will last a lifetime. GROWTH OPPORTUNITY & Career Advancement opportunities are abundant here at Ameritech. JOB DUTIES: • Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects., • Schedule customers for FREE consultations., • Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof) NO EXPERIENCE NEEDED!!! We Offer: Paid Training $50,000 - $80,000 Yearly Full-Time & Part-Time 401k Dental Benefits Health Benefits Paid Training Full-Time Part-Time Seasonal Work or Permanent You must have your own transportation #hc166964

Job DescriptionCompany Description About Us At Reboot Staff, we specialize in building meaningful connections between innovative businesses and top-tier talent. Our mission is to empower professionals and organizations alike by providing tailored staffing solutions that drive growth, adaptability, and long-term success. Based in Washington, DC, we are a forward-thinking team committed to excellence, integrity, and results. Job Description Job Description We are seeking a Customer Service Officer to join our team in Washington, DC. The ideal candidate will play a key role in managing client interactions, resolving inquiries, and ensuring a high-quality customer experience. This position requires excellent communication, problem-solving abilities, and a proactive approach to client satisfaction. Responsibilities * Handle customer inquiries via phone, email, and in-person with professionalism and efficiency. * Resolve complaints and issues promptly while maintaining a positive client relationship. * Collaborate with internal departments to provide accurate information and solutions. * Document and track customer interactions to ensure follow-up and resolution. * Identify opportunities to improve processes and enhance customer service standards. * Uphold company values and represent Reboot Staff with integrity in all communications. Qualifications Qualifications * Bachelor’s degree in Business Administration, Communications, or related field (preferred). * Minimum of 2 years of customer service or client-facing experience. * Strong written and verbal communication skills. * Ability to handle sensitive situations with discretion and professionalism. * Proficient in MS Office Suite and comfortable learning new systems. * Highly organized with excellent time management and multitasking skills. Additional Information Benefits * Competitive salary: $56,000 – $61,000 annually. * Opportunities for professional growth and career advancement. * Comprehensive training and development programs. * Supportive team environment focused on long-term success. * Full-time, on-site position in Washington, DC.

Job Description Employment Type: Temporary/Contract | Monday – Friday: Full-time hours | Onsite: Washington, DC | Duration: Temp-to-Perm) | Start Date: Immediately | Pay: $25-35 hourly Professional Experience Lawyers on Demand, a Consilio Company, is one of the largest and fastest growing global legal services businesses, and as a ‘new law’ pioneer, we continue to lead the market we’ve created. With a global team of over 600 attorneys and consultants working across our secondments, legal advisory services, and legal operations & tech solutions, we want you to be a part of our exciting journey! Who are we looking for? We have a strong pipeline of exciting and career-enhancing full-time and part-time assignments across the Biotech, Marketing, Fintech, Consumer Goods, Pharma and Technology sectors, and we're interested in hearing from Guest Services Specialist to join us and commence their LOD journey. To join us, you will need the following: • Bachelor’s Degree in Marketing/Hospitality/Food Service Management/Public Relations from an accredited University., • Minimum 2 years’ experience in related area (coordinating events, hospitality, office administration, etc.), • Ability to manage multiple projects., • Ability to carry out projects with little supervision., • Ability to maintain professional demeanor under pressure., • Exceptional customer service and communication skills with persons of all levels., • Ability to be detail oriented., • Professional appearance and manner required for interaction with clients, attorneys and staff. Key Responsibilities for this role: • Assist in the coordination and execution of various meetings and events., • Assist in ensuring event and group/office budgets are adhered to., • Recommend caterers and menus for meetings and events and communicate/place orders with vendors., • Familiarity with office/conference layout in order to assist with facilitating meeting logistics., • Coordinate with other departments, including marketing., • Beverage/coffee/food set-up and break-down for daily meetings., • Conference planning utilizing event management software., • Inventory of catering supplies/maintenance of catering pantries--including coffee machines, other appliances., • Maintenance of conference rooms and visitor offices., • Light administrative duties (scanning, copying, invoice, etc.), • Act as back-up receptionist (answer and direct calls to appropriate persons; greet guests and visitors, etc.), • Ability to lift a minimum of 35 pounds., • Special projects and additional duties as assigned. No assignment or day is ever the same. Our clients are large national and international companies. This is a great opportunity to diversify your experience and bolster your CV through a career with LOD. These assignments are of varied durations, ranging anywhere from 3-6 months initially or long term. What sets us apart? People join us for a range of reasons - the life of a legal professional like no other. • CV-enhancing work with global brands: We provide our people with varied, challenging, career-enhancing work with world-class global brands, allowing them to take control of their career and diversify their experience across a range of industries., • No limits: We’ve helped open doors, break glass ceilings, facilitate the transition from private practice to in-house, and develop career pathways to become a GC. Whatever direction you want to take your career, we can help you get there., • You call the shots: We take work-life balance pretty seriously. You can work on-site with our clients or remotely, undertake full-time or part-time assignments, or assignments that are for set months of a year – it's your choice!, • You’re never on your own: Throughout your LOD career, you’ll become part of a community. You’ll be supported by your LOD colleagues and our HQ team, LOD social events, and receive training opportunities to assist in your ongoing growth and development., • Our Ways Of Working help shape who we are and what we do: we deliver, we are creative, we are inclusive, we care & collaborate, and we are trusted., • We’re global: LOD can provide you with local, interstate and international working opportunities. LOD is proud to be an equal opportunity employer. Diversity and inclusion is a core part of our Ways of Working, and we celebrate and embrace it. We know the individual differences of our people make us collectively better and we encourage all applicants; including people with disability, career breaks, gender diverse, LGBTQIA, and culturally diverse communities to join us so we can do great things together. Company DescriptionLawyers on Demand, a Consilio company, is a global leader in legal staffing, eDiscovery, risk management, and legal consulting services. The company supports multinational law firms and corporations by providing identifying and sourcing talented individuals for staffing needs, using innovative software, combining deep legal and regulatory industry expertise and excellent client service.Lawyers on Demand, a Consilio company, is a global leader in legal staffing, eDiscovery, risk management, and legal consulting services. The company supports multinational law firms and corporations by providing identifying and sourcing talented individuals for staffing needs, using innovative software, combining deep legal and regulatory industry expertise and excellent client service.

Job Description Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits. Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries. Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards. Responsibilities -Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. -Provide and respond to live contacts in order to give the appropriate response from provided responses and materials. -Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language. -Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record. -Provide and transfer any reportable communication to the appropriate department. -Answer customers questions; make referrals: help clarify policies and procedures. -Provide general travel assistance information. -Provide information for filing claims with DHS. -Other duties as assigned Requirements -This position requires US Citizenship. -Must be able to meet all security eligibility requirements -Bachelor of Arts or Science from accredited college or university required -2 years of customer service experience required Additional Skills Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen. Applicants selected will be subject to a background investigation and need to meet security eligibility requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The wage range for this role, including health and welfare benefits, is approximately $47,500-$54,000.

Job DescriptionSalary: $21-$21.96 Duties and Responsibilities Shift Timings between 8am-6pm EST In person position - DC residents only o Responsible for assisting enrollees in selecting the most appropriate MCO and PCP, taking into account each individuals needs and location o Answers questions and provides information and education on programs and services. o Responds to requests, and/or takes actions on accounts or enrollment applications. o Follows standard procedures to ensure consistency, accuracy, and meeting all quality assurance requirements o Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. o Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and extensive technical program knowledge. o Follows scripted dialogues to ensure quality and maintain high accuracy rates. o Regular and predictable attendance required. o Other duties as assigned. Knowledge, Skills and Abilities o Managing Work: Effectively managing time and resources to make sure that work is finished. Identifies more critical and less critical activities and tasks. Uses time effectively o Decision Making: Identifying and understanding issues; comparing information to make a choice; choosing a course of action carefully and wisely; taking action. Recognize issues, problems, or opportunities, and determines whether action is needed. Identifies the need for and collects information to better understand issues, problems, and opportunities. o Communication: Clearly expressing information and ideas through a variety of ways; helping individuals understand andretain the message. Organizes communication by clarifying the purpose and importance. Checks for understanding whencommunicating. o Contributing to Team Success: Actively participating as a member of a team to help the team complete goals. Makes suggestions for achieving team goals. Demonstrates personal commitment to the team. o Work Standards: Setting high standards of performance for self and others; taking responsibility and accountability for successfully completing work. Establishes criteria and/or work procedures to achieve a high level of quality, productivity, or service. Admits mistakes and refocuses efforts when appropriate. o Customer Focus: Making customers and their needs a main focus. Developing and keeping valuable customer relationships. Actively seeks information to understand customers' circumstances, problems, expectations, and needs. Responds quickly to meet customer needs and resolves problems Job Specification o Skill/Knowledge: Has substantial understanding of the job and applies knowledge and skills to complete a wider range of tasks. o Job Complexity: Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Exhibits moderate program knowledge. o Supervision Received: Normally receives little instruction on daily work, general instructions on newly introduced assignments. Required Education: High school diploma or equivalent Required Experience: Two (2) years of customer service/call center experience or equivalent. Experience working with special needs populations and/or families of special needs children. Experience or training in a health care related field Experience or training related to health care insurance, Medicaid, MCO/PCP selection, EPSDT services, and any other health care programs or similar programs administered in other states. Experience or training in the managed care industry. Experience using a personal computer and software programs and a TTY machine High Speed internet service and private room with closed door to work in required. • Fluent in Spanish

Job Description Reggie Harris State Farm Agency located in Oxon Hill, MD has an immediate opening for a full-time, Licensed Insurance Customer Service Representative. We are a successful, growing agency focused on fulfilling the needs of our customers and creating success for our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • $31,000 - $65,000 includes Salary plus bonus, • 401K Retirement Plan, • Medical option available, • Paid holidays (6), • Up to 4 weeks of paid vacation, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license, • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.

Job Description HIRING IMMEDIATELY - PAID TRAINING Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, & Problem solving. We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, & Dedicated to making a difference in the community while also learning skills that will last a lifetime. GROWTH OPPORTUNITY & Career Advancement opportunities are abundant here at Ameritech. JOB DUTIES: • Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects., • Schedule customers for FREE consultations., • Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof) NO EXPERIENCE NEEDED!!! We Offer: Paid Training $50,000 - $80,000 Yearly Full-Time & Part-Time 401k Dental Benefits Health Benefits Paid Training Full-Time Part-Time Seasonal Work or Permanent You must have your own transportation #hc166961

Job Description Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W.(Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply! Loaner Customer Care Representative Benefits: * Starts at $16-$18 per hour based on qualifications with the opportunity for increase * Increases up to $20 per hour based on performance and longevity * Annual longevity bonus of $2K * Customer Service oriented candidates encouraged to apply * Opportunity to gain experience with luxury clientele * Great culture within an innovative company * Training and support to assist you in achieving your goals * Paid time off and 401k * Medical, Dental, Vision, Short and Long-term disability, and Life Insurance * Employee discounts on vehicle sales, parts, and service * Career advancement opportunities * ...and more! Loaner Customer Care Representative Responsibilities: * Providing exceptional one on one customer service * Administrative duties including answers phone, taking payments and reporting to managers * Fleet management * Process payments * Inventory Reconciliation * Staging vehicles Loaner Customer Care Representative Qualifications: * An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience * At least 1 year of customer service experience * A valid driver's license and a good driving record, per company standards * Provide us with your current driving record * Be at least 18 years old Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve. Submit your application today for immediate consideration. Job Type: Full-time INDRAGMP

Job Description Position: Customer Service Representative Location: Washington, DC Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Washington, DC. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary). Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. What you’ll do • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility, • Assists customers in making payment to fully automated revenue control equipment, • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, • Assists in the management of the day-to-day activities of the assigned location., • Monitors parkers in pay-in lanes, • Makes every customer interaction a moment that matters through friendly and professional conduct., • Willing to assist customers that have forgotten where they parked their vehicle., • Performs other necessary functions as assigned., • Conducts garage and facility audits as required by management., • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct., • Makes change (if required) for customers before transactions., • Quotes rates for parking services., • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner (if required)., • Maintains cleanliness of facility and picks up trash in the surrounding area., • Presents themselves professionally (neat appearance and in uniform) at all times while at work., • Arrives to work on time for scheduled shifts., • Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud., • The exposure level in the work environment to vehicle emissions is moderate to high, • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high., • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind., • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $15.75 - $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description GRM Information Management Services LLC Customer Service Representative GRM Information Management Services, a leader in the Document Management Industry is currently looking for an experienced Customer Service Representative to join our team at our Capitol Heights, Maryland office. Job Description: • Handle incoming phone calls and email requests at the Customer Service desk., • Generate and track daily work orders via Inventory Management System, • Schedule and coordinate customer pickups and deliveries., • Respond to client questions or concerns, • Interact with Dispatch and Account Management to ensure customer satisfaction., • Data entry and order processing experience, • Ability to handle heavy phones in a fast-paced environment; active listening and conflict resolution, • Positive attitude, friendly disposition, • Must possess excellent verbal/written communication and interpersonal skills, • Ability to work as both part of a team and independently, • Ability to multi task several processes simultaneously, • Well organized and detail oriented, • Intermediate computer skills (Email, Excel, etc.). GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Job Description At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world. Position Overview We are looking for a dependable and motivated Customer Service Assistant to join our Washington, DC team. In this role, you will assist customers with inquiries, provide support to the client service team, and help ensure a positive customer experience. This is an excellent opportunity for someone starting a career in customer service and client relations. Key Responsibilities * Greet and assist customers and visitors in a professional, friendly manner * Respond to customer questions by phone, email, and in person * Support scheduling and confirming client meetings and appointments * Assist with maintaining accurate customer records and files * Help prepare materials for client interactions, meetings, and events * Collaborate with the team to resolve customer concerns quickly and effectively * Provide clerical and administrative support as needed * Maintain a clean, organized, and welcoming office environment Qualifications * High school diploma or equivalent required • Strong communication and interpersonal skills Excellent organizational and multitasking abilities * Customer-focused, professional demeanor * Dependable, punctual, and eager to learn

Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in a positive and approachable manner., • Assists in maintaining a clean, well-stocked store for customers during their shopping experience., • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor., • Independently stocks shelves and recovers merchandise in the store., • Accurately handles customer funds and processes transactions using the POS system., • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required, • Retail store stockroom environment subject to fluctuations in temperature, • Frequent lifting and maneuvering of merchandise and displays., • Exposure to dust and extreme temperatures while unloading trailers., • Scheduled work hours may vary, including evenings and weekends., • Occasional use of ladders is required.

Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier III) to join our team. Quick Position Overview: • U.S. Citizenship is required, • Bachelor's degree (or equivalent experience) is required, • Minimum of 6-8 years of position-related experience is required The Customer Service Analyst (Tier III) provides advanced technical troubleshooting, incident analysis, and problem management support within a structured ITSM framework. This position serves as the highest escalation point for service desk incidents and plays a key role in driving continuous improvement, service reliability, and documentation accuracy. The Tier III Analyst combines hands-on technical problem-solving with leadership in process improvement, mentoring Tier I–II staff, and ensuring operational excellence through root-cause analysis and proactive issue management. The Customer Service Analyst (Tier III) at STS will: • Serve as the final escalation point for complex incidents impacting infrastructure, systems, or end-user operations., • Conduct advanced troubleshooting and root-cause analysis to identify, document, and resolve recurring issues., • Collaborate with network, system, and application teams to ensure timely and effective resolution of escalated incidents., • Lead ticket quality reviews and trend analysis to support continuous service improvement initiatives., • Author and maintain technical Knowledge Articles (KAs) to enhance the service desk's operational maturity., • Mentor Tier I–II personnel to improve troubleshooting efficiency, ticket accuracy, and customer service performance., • Monitor and analyze key operational metrics using tools such as ServiceNow, Splunk, or CloudWatch., • Participate in change, configuration, and problem review meetings to align operations with ITIL best practices. Required: • Bachelor's Degree in Information Technology, Computer Science, or a related field., • 6–8 years of IT service desk or escalation-level support experience in enterprise or government environments., • Expertise with ServiceNow, Active Directory, Exchange Admin Center, and Azure AD., • Demonstrated experience in root-cause analysis (RCA) and technical documentation., • CompTIA Security+ or ITIL v4 Foundation certifications (required)., • HDI Customer Service Representative certification., • Familiarity with AWS CloudWatch, Azure Monitor, or other observability tools., • Experience with automation scripting (PowerShell, Python) or process optimization., • Prior experience supporting change control, release management, or modernization initiatives. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.---Applicants may request removal from our applicant database, or specific information about how the data is used by contacting .

Job DescriptionCompany Description About Us At Captura Hall, we specialize in creating impactful advertising strategies that connect businesses with their audiences in meaningful ways. Based in Washington, DC, we are committed to innovation, precision, and measurable results. Our team is driven by creativity, strategic thinking, and a passion for helping brands grow. Job Description Job Description We are seeking a motivated and detail-oriented Customer Service Officer to join our dynamic team. The ideal candidate will serve as the first point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and care. This role offers an exciting opportunity to build lasting client relationships while contributing to the growth and success of Captura Hall. Responsibilities * Handle incoming client inquiries and provide accurate information in a timely manner. * Maintain professional communication across phone, email, and in-person interactions. * Resolve issues with efficiency while upholding company standards and customer satisfaction. * Keep detailed records of customer interactions and transactions. * Collaborate with internal departments to support client needs and operational goals. * Identify opportunities to improve processes and enhance customer experience. Qualifications Qualifications * Bachelor’s degree preferred; equivalent experience considered. * Minimum 2 years of customer service or client-facing experience. * Strong communication, problem-solving, and organizational skills. * Ability to manage multiple tasks while maintaining attention to detail. * Proficiency in Microsoft Office Suite and ability to quickly adapt to new systems. * Professional demeanor with a commitment to excellence and teamwork. Additional Information Benefits * Competitive salary: $56,000 – $61,000 annually. * Opportunities for professional growth and career advancement. * Supportive and collaborative work environment. * Full-time position with structured work schedule. * Skill development and training to enhance career progression.

Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Services is looking to hire a Client Services Representative to manage the mail system for our government client in Falls Church, Virginia. This position provides critical support to the Defense Health Agency (DHA). DHA is a combat support agency delivering integrated, affordable, and high-quality health services to beneficiaries of the Department of Defense's Military Health System. The candidate is responsible for the day-to-day operation of the DHA mailroom including mail monitoring and delivery of mail. Duties include receiving, sorting and delivering official mail to DHA offices throughout several locations in the National Capital Region. Responsibilities include processing all classes of mail including express mail and private carrier. Duties also include maintaining, updating and customizing tracking system and coordination of incoming and outgoing mail and packages. This position is an on-site position and supports daily mail room operations between 7:30 am and 4:30 pm. Responsibilities include but are not limited to: • Receive, sort, and meter outgoing U.S. mail., • Receive, sort, process, and route official incoming and outgoing mail; disseminate mail to designated points of contact and maintain files in accordance with records management requirements., • Provide outstanding customer service to all employees., • Receive, sort, process, and ensure pick-up of express delivery mail (e.g. FedEx, UPS, DHL, etc.), • Collect, sort, and deliver outgoing and interdepartmental mail., • Receive and process incoming and outgoing insured, certified, express and registered mail and parcels according to postal regulations., • Maintain and update tracking system for location, delivery and disposition of all incoming and outgoing mail, • Locate proper addresses and make corrections for misdirected mail; forward mail according to United States Postal Service regulations., • Ensure office is adequately stocked with mail supplies., • Enforce procedures and regulations established by the U.S. Postal Service in accordance with the Department of Defense requirements, • Deliver mail to various locations within the National Capital Region weekly, • Locate and select the most appropriate guidelines for application to specific situations, • Work closely with government uniformed personnel, civilians, and other agency personnel to fulfill daily operational duties, • Create, maintain, and complete daily, weekly, monthly, and quarterly reporting requirements on incoming and outgoing mail, • High School Diploma or GED, • 2+ years' of relevant experience, • Thorough knowledge of US Postal Regulations and records management, • Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.), • Strong interpersonal and communication skills; ability to communicate effectively both in writing and verbally with headquarters personnel, • Ability to be able to lift up to 50 Lbs without assistance Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service., • Leadership and organizational skills., • Communication and problem-solving abilities., • Property & Casualty insurance license., • Not required, but a PLUS: Bilingual Spanish. Flexible work from home options available.

Job DescriptionJob Description: Essential Duties: • Answer incoming phone calls and Make outbound calls, • Scheduled appointments, Coordinate loaners and valet appointments, • Greet, assist, and check-out service customers, • Contact Customers via email, phone or text, • Assist with other Cashier and call center duties, as assigned by the service director., • Scanning and filing Job Requirement:• Previous experience with phones or customer service is preferred • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer., • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently., • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced., • Ongoing company-wide training, • Strong company reputation, • Growth opportunities, • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!

Job DescriptionBenefits: • 401(k), • Bonus based on performance Candidate must provide invaluable support to our financial adviser(s) and their client base, overseeing a 1-5 person office. We require someone with boundless energy, a determined mindset, and the ability to work autonomously. Serving as the vital link between our clients, advisers, and business associates, you'll leverage your exceptional communication and listening skills to ensure elite client service daily. Success in this role hinges on your capacity to stay abreast of products, resources, company policies, and procedures, all while being an adept communicator. Ideal candidates are detail-oriented, self-motivated, and possess outstanding interpersonal skills for fostering enduring relationships. Responsibilities and Duties As a Client Services Representative, your duties encompass but are not restricted to: handling incoming calls, welcoming clients, managing appointment scheduling and confirmations, organizing files, conducting data entry tasks, handling fax and email communications, conducting research, and preparing and processing appointmentsall while prioritizing and upholding client confidentiality at all times. Requirements: Associate degree in business administration preferred 1+ years of client service experience, preferably in related field Successful completion of provided training Proficient computer skills with MS office suites Outstanding communication skills; both verbal and written Strong people skills High sense of urgency Organization skills Strategic thinker Assertive drive Benefits: Full-Time Salary position 401k plan with 4% contribution from employer Discretionary bonus based on individual and team performance

Job DescriptionSalary: $20 Position: Customer Service Representative Location: Washington, DC Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-orientedCustomer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Washington, DC. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $20per hour, along with performance-basedbonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary). Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier II) to join our team. Quick Position Overview: • U.S. Citizenship is required, • Associate's degree (or equivalent experience) is required, • Minimum of 2-6 years of position-related experience is required The Customer Service Analyst (Tier II) provides intermediate-level technical and customer support within a structured Technology Operations Center (TOC) environment. This hands-on role focuses on resolving end-user incidents, managing service requests, and ensuring adherence to defined Service Level Objectives (SLOs). The Analyst will collaborate closely with Tier I and Tier III teams to identify recurring issues, update documentation, and contribute to continuous service improvement. The ideal candidate is detail-oriented, adaptable, and committed to providing a seamless customer experience while maintaining high technical and documentation standards. The Customer Service Analyst (Tier II) at STS will: • Troubleshoot and resolve escalated end-user issues involving workstations, applications, VPN, and network connectivity., • Respond to service requests and incidents using enterprise ITSM tools (e.g., ServiceNow), maintaining accurate ticket documentation., • Ensure compliance with SLOs, including first-call resolution, response times, and ticket quality standards., • Develop and maintain Knowledge Articles to promote consistent issue resolution across the service desk., • Collaborate with Tier III teams to identify root causes and propose remediation steps for recurring incidents., • Communicate effectively and courteously with customers, maintaining professionalism in all interactions., • Support security and accessibility standards (e.g., Section 508, NIST, FedRAMP). Required: • Associate's Degree in Information Technology, Computer Science, or a related field., • 2–6 years of hands-on IT service desk or Tier II support experience in enterprise or federal environments., • Experience using ServiceNow (or equivalent ITSM platform)., • Proficiency in troubleshooting Microsoft 365, Active Directory, Windows OS, and remote access solutions (VPN)., • ITIL v4 Foundation or HDI Customer Service Representative certification., • Familiarity with AWS Connect, Splunk, or similar monitoring tools., • Experience developing or maintaining standard operating procedures and knowledge base content., • Prior experience in performance-based or compliance-driven IT support environments. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.---Applicants may request removal from our applicant database, or specific information about how the data is used by contacting .