Customer success manager jobs in New York, NY - Page 17Create job alerts

Contribute to customer success initiatives; participate in the development and implementation of customer success strategies and best practices. The Customer Success Manager (CSM) works closely with Global Relay's existing small/mid-sized businesses (SMB) and encompasses ongoing account managemen...

The Customer Success Manager will be relied upon to enable strong customer satisfaction and support, which maximizes retention and customer health. We're looking for a Customer Success Manager to interface between our cutting-edge AI product and Hebbia's customers at top financial institutions, l...

Customer Success Managers (CSMs) are the primary owners of PubMatic's global publisher base. You would report into the Director of Customer Success, who oversees the broader regional publisher portfolio. Meet or exceed targets consistently, while prioritizing and delivering outstanding customer e...

Deliver superior, proactive customer success services to Pinwheel customers. Own the overall relationship for assigned customers, often organizing multiple projects concurrently with customers. Customer Success or Account Manager role.

The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. Working wit...

Familiarity with project management tools, customer success software and CRM systems. We're looking for a talented Customer Success Manager to help us grow our product to hundreds of banks. Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues ...

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise.Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc.Fastest Growing Companies in America', Luminance is disr

Our Enterprise Customer Success team is growing in 2025 and we are a looking for a talented a Customer Success Manager to support the long-term success of our enterprise customers in North America. As an Enterprise Customer Success Manager, you will provide support throughout their entire life cy...

Communications with Sales & GTM to track patterns across customers & customer adoption so we can improve our customer qualification processes & product messaging. Be the onboarding project manager for each customer, and partner with our Solutions Engineers on technical requirements. Working with ...

B2B product sales or customer success, ideally in the. Your ability to build strong client relationships and tailor solutions for this fast-evolving space will directly impact the success of our Insights product line. At Guidepoint, our success relies on the diversity of our employees, advisors, ...

As a Customer Success Manager, you'll be the crucial link, transforming initial setup into ongoing, optimized performance.

The Account Manager will be responsible for driving profitable net growth via retention and growth of CRM customers. Align with CRM Direct leadership to develop messaging, standardized presentations, and sales processes for CRM business success. They will uncover and understand customer goals and...

Datadog is looking for a strategically focused Sales Enablement Senior Product Curriculum Manager to build, deploy, and manage an enablement program that ensures our Sales and Customer Success teams have the tools and skills to sell our ever-evolving suite of products. Ensure all product enableme...

About the job Customer Success Manager, US (Remote). Our fully-remote team hails from 14 different countries and collectively speaks 18 languages. We are seeking a highly skilled and dedicated Customer Success Manager with proven experience managing high-volume housing association requests.

As a Customer Success Manager at Moveworks, you play a strategic role that's at the center of this company, shaping what we build and the value we deliver for our customers. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. Come help us ...

What does a successful Customer Success Manager do within the Enterprise Biller and Receivables Solutions (EBRS) Team at Fiserv?. Builds relationships with multiple levels of customer contacts from day one and maintains proactive contact throughout the customer journey. Good understanding of cust...

As a Customer Success Manager, Your impact will be:. People First, Customer Obsession, Strive for Excellence, and Integrity. Customer relationship management.

Quantifiable track record of success in enterprise customer account success management over a customer life-cycle of deployment, installation, upsell, and retention/renewal. Ability to take a consultative approach to Customer Success - with many paths to ROI - it is important for CSM's to underst...

Optimove's Customer Success Manager (CSM) is a dynamic and essential client-facing role, interacting collaboratively with multiple internal and client stakeholders in the Gaming and Retail verticals. If you're looking for the next step in your career in Customer Success, this could be the right o...

Minimum of 5 years of experience in a Customer Success, Account Management, or similar role within the SaaS or fintech industry, dealing with enterprise-level clients. You will work closely with our customers to ensure they maximize the value of our solution, helping them to implement, optimize, ...

We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each aspect of our product offerings. Drive a customer success strategy that ensures a systematic approach throughout the entire cust...

The ideal candidate for this role will have a successful track record of managing and growing Fortune 500 customers, delivering strategic advice, and driving customer success. We are looking for a seasoned Customer Success Manager to join our Strategic Accounts team, working with our largest, mos...

Wunderkind is looking for a self-starting and dynamic Customer Success Manager to drive customer happiness with a focus on client management and efficiency. The Customer Success Manager role in our Mid Market segment involves a consultative and holistic approach to both digital marketing and clie...

Proven track record (5+ years) of success as a Customer Success Manager or similar role. A Customer Success Manager who will be responsible for managing Nitra's customers and channel partners. Providing a first-class customer experience to all customers and partners, ensuring their needs are met....

Implement customer engagement strategies including consistent Success Reviews, user community events, and customer participation in Dataiku community events to ensure customer engagement and satisfaction. Reporting directly into the Director, Customer Success, you'll also serve as the internal vo...

Interested in learning more about Inspira Education, please visit Inspira Education Group. Manage a team of student success managers while guiding them towards operational excellence. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital ...

Our Customer Success team is growing in 2025 and we are looking for a talented Customer Success Manager in the US to help secure the long-term success of our customers.As a Customer Success Manager, you will provide support throughout the customer's entire life cycle including deployment, trainin...

We are looking to bring on an experienced Customer Success Manager to help lead our customer success initiatives. Deploy customer success strategies to ensure an outstanding customer experience with Tabs, driving customer satisfaction and retention. Help define clear objectives and key results fo...

As the Senior Product Manager of CRM TechOps at MongoDB, you will play a pivotal role in shaping the development and implementation of our internal CRM initiatives. Work cross-functionally with CRM and broader TechOps Leadership, Design, Engineering, and Sales, Customer Success and Customer Engin...

Dispatch is looking for an Enterprise CSM to own the implementation, growth, and long-term success of our most complex customers. Enterprise Customer Success or Enterprise Account Management role, working with. Customer Success Manager (Enterprise).

Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. Familiarity with customer lifecycle management, success planning, and customer journey mapping. Manage, coach, and support a ...

We are looking for a Customer Success Manager to join our growing team. In this role you will be a critical member of the Customer Success team leading the company's strong mission to deliver an exceptional VideaHealth client experience. Analyze the client's use of the product and identify trends...

As a Technical Account Manager, you'll lead strategic technical relationships with some of Kraken's largest utility and energy clients. Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture or similar. Work with the Client Partner and Client Engineering...

As a Customer Success Manager you will play a vital role in driving the successful adoption of our product suite across a subset of customers. You will also be expected to champion customer needs internally while maintaining high levels of customer satisfaction on a daily basis. Customer Success/...

You have 3+ years experience as a Customer Success Manager or Delivery Manager with a related product surface area. Act as a trusted advisor to customers and successfully establish relationships throughout the customer's organization. Obtain customer feedback and partner with product and engineer...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. Master the onboarding process, guiding customers through training and adoption while ensuring their success and sati...

As an early Customer Success Manager at PermitFlow, you'll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. Collaborate with the Head of Customer Success on internal initiatives, building process and laying the gro...

We are seeking a Lead Customer Success Manager for the US and LATAM region to support our growing institutional client base. In addition to collaborating with other Customer Success team members, this role will collaborate most often with our Sales, Protocol, and Product teams. This role will be ...

The Customer Success Manager (CSM). Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to sca...

Deliver outstanding customer outcomes, demonstrated through successful product deployments, increased adoption, and high customer satisfaction levels. Cohere's Customer Success team is committed to partnering with customers to unlock business value through the deployment of our advanced Language ...

Our Customer Success Manager (CSM) will turn customers into partners and champions by proactively anticipating the needs of both employers and their employees to drive unparalleled value and loyalty. You will own the end-to-end customer success experience for a diverse portfolio of employer clien...

Enterprise Customer Success Manager. Enterprise Customer Success Manager. Previous experience in sales, customer success, business development, or account management - specifically selling into VP+.

Product Marketing works closely with product managers, engineering, and design on product strategy and partners with marketing, sales, and customer success to bring new products and use cases to market. We’re seeking an experienced Product Marketing Manager to help drive product launches and prod...

As a Senior Customer Success Manager, you will serve as the primary point of contact for our clients and as the voice of the client to our internal teams. Customer Success Managers will work with cross-functional teams including Sales, Support, Product, Implementation and Data, to accelerate usag...

A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc. Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and expe...

Client Services/Customer Success in a technology company,, with at least 3 years' experience in the advertising technology industry (AdTech). A high level of curiosity and willingness to understand complex solutions designed to service customer needs. InfoSum is the world's leading data collabora...

Fluency in English and Spanish.

We're looking for an action-oriented, growth-minded Sales Manager with a proven track record of success to lead our hybrid US-based Account Management team. As first line manager, you will coach and develop Account Managers in a horizontal customer segment. Manage a team of Mid-Market account man...