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Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). • Taking guests’ orders., • Running food., • Handling cash & other forms of payment., • Making proficient sales transactions - using a point-of-sale system., • Properly checks I.D.s – for guests who appear to be under 30 years old., • Demonstrating responsible alcohol service., • Demonstrating impeccable product knowledge., • Suggestive selling - using proven techniques., • Answering questions - accurately and politely., • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience., • Maintaining a clean & organized station – including pre-bussing & table maintenance., • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc., • Demonstrating knowledge of all table/station numbers., • Directing guests to areas & restrooms., • Creating memorable experiences., • Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED equivalents., • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • In some U.S. states, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements., • Practicing all general safety standards., • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement., • Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Busser job description.

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). • Opening doors, where applicable, • Welcoming and thanking guests, • Answering questions - accurately and politely, • Maintaining a clean and organized waiting area, • Answering the phone, • Directing guests to areas & restrooms, • Providing security for co-workers, guests and celebrities, • Assisting servers, bussers and managers, • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc., • Assuring the complete satisfaction of each and every guest, • Creating memorable experiences, • Entertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED SKILLS • Remaining calm in a hectic, fast-paced, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time, • Ability to sit for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment, • Ability to travel via auto or airplane for long periods of time ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines, • Practicing all general safety & sanitation standards, • Recycling products, where possible, • Maintaining HRC’s 5 core Values and Mission Statement, • This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Even though kitchen employees may not come into direct contact with guests, their responsibilities are key to the Cafe’s success. At Hard Rock, cooks will be considered all-around culinary employees. • Making prep recipes and menu products to spec, • Properly labeling, dating, covering and refrigerating prepped items for the line, • Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, and line stations, • Maintaining a clean and organized kitchen, and line, • Practicing safety and sanitation standards, • Having a sense of urgency, • Properly reading items printed on order tickets or automated Kitchen Display System, • Assembling orders - double checking product quality and specs, • Demonstrating impeccable product knowledge, • Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures, • Communicating professionally with co-workers and Front-of-the-House staff, • With competitive pay wage of up to $15+/hr. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, & CERTIFICATIONS • Minimum 1-2 years of experience (experience requirements may vary by location), • High School diploma or GED equivalent, • Remaining calm in a hectic, fast-paced atmosphere, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency, • Displaying a positive and outwardly friendly attitude toward guests and co-workers, • Maintaining HRC’s 5 core Values and Mission Statement PHYSICAL DEMANDS • Ability to move throughout the Corporate office and Cafes during visits (standing, walking, kneeling, bending, etc.) for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders, • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance (“having a plan”), • Following all uniform guidelines, • Practicing all general safety & sanitation standards, • Recycling products, where possible

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Basic functions of a Line Cook: • Making prep recipes and cooking menu products to spec, • Receiving and ordering product, • Properly labeling, dating, covering and refrigerating prepped food items for the line, • Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, line, expo stations, • Maintaining a clean and organized kitchen, line, expo, dish room and back dock, • Practicing safety and sanitation standards, • Having a sense of urgency, • Properly reading items printed on order tickets or automated Kitchen Display System, • Assembling orders - double checking product quality and specs, • Demonstrating impeccable product knowledge, • Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures Qualifications Job Requirements include: • Previous Line Cook experience required, • Standing or moving, for long periods of time, • General knowledge of all safety & sanitation standards, • Recycling products, where possible, • Remaining calm in a hectic, fast-paced atmosphere, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency, • Displaying a positive and outwardly friendly attitude toward guests and co-workers

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Dishwasher position is responsible for maintaining cleanliness and sanitation standards of glassware, tableware, utensils, pots & pans using machine and manual methods. The dishwasher position is also responsible for maintaining a clean and sanitized dish area. PRIMARY RESPONSIBILITIES • Maintaining a clean and organized dish room and work area., • Cleaning dishes and operating a dish machine., • Practicing safety and sanitation standards., • Emptying trash bins Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED equivalent, • Remaining calm in a hectic, fast-paced atmosphere, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency, • Displaying a positive and outwardly friendly attitude toward guests and co-workers, • Performing duties which require bending & reaching, • Lifting & transporting up to 100-pound containers, dish racks, and trashcans, • Standing or moving, for up to 8+ hours, • Ability to turn or twist body parts in a circular motion., • Maintaining a well-groomed appearance (“having a plan”), • Following all uniform guidelines, • Practicing all general safety & sanitation standards, • Recycling products, where possible

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests. • Clearing dirty tables., • Resetting tables., • Sweeping the floor., • Emptying trash cans., • Stocking ice/products., • Maintaining a clean and organized back dock area., • Pre-bussing tables., • Having a sense of urgency., • Assisting and communicating with hosts, servers and other bussers. Qualifications EXPERIENCE, EDUCATION, CERTIFICATIONS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Practicing all general safety & sanitation standards., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement., • This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details.

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives. • Demonstrate financial comprehension of the Cafe’s budget and P&L., • Execution and development of marketing initiatives., • Development of sales strategies that generate consistent year-over-year entrée count growth., • Manage marketing expenses in accordance with the Cafe’s budget and forecast models., • Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards., • Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local)., • Foster an environment of customer service in which all team members put the guest first in every situation., • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems., • Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met., • Ability to ideate and execute meetings & events that exceed the expectations of all clients., • Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact., • Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance., • Support team development and advancement along well-defined career paths., • Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 5+ years in a sales and marketing role preferably in a hospitality setting., • Experience with CRM platforms., • Expertise in social media platforms., • Background in music industry a plus. SKILLS • Ability to learn and bring "out of the box" ideas to their team., • Genuine enthusiasm and aptitude for sales., • Excellent verbal and written communication skills., • High level of business acumen and common sense., • Demonstrates strong problem solving skills through ability to diagnose and implement solutions., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization., • Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time.

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/she will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the cafe is in adherence with company policies, specs and procedures. Basic functions of the Kitchen Supervisor include: • Perform opening & closing duties for the kitchen, • Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe, • Monitor food cost using established methods to meet goals, • Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation, • Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift, • Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift), • Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards, • Train and validate new staff members according to company training standards, • Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner, • Perform employee task such as preparation of all recipes to ensure quality of the product, • Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists, • Ensure employees follow safety, sanitation and security procedures, • Provide Kitchen employees with verbal recognition, direction and support, • Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures, • Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management, • Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen, • Communicate regularly with KM regarding Issues and suggestions related to product, people and performance, • Fulfill all daily and weekly tasks according to assigned areas of responsibility Qualifications • Performing duties which require bending & reaching, • Lifting & transporting containers, dish racks, and trashcans, • Maintaining a well-groomed appearance ("having a plan"), • Following all uniform guidelines, • Practicing all safety & sanitation standards, • Recycling products, where possible, • Remaining calm in a hectic, fast-paced atmosphere, • Demonstrating a high level of organization, attention-to-detail and a sense of-urgency, • Displaying a positive and outwardly friendly attitude toward guests and coworkers, • Maintaining HRC's 5 core Values and Mission Statement