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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 day ago
    $18–$22 hourly
    Part-time
    San Francisco

    We are looking for a compassionate and proactive Customer Service Representative to handle customer inquiries and provide exceptional support. The ideal candidate will have strong communication skills and a positive attitude. If you are empathetic, detail-oriented, and enjoy helping people, we’d love to hear from you! Roles & Responsibilities: • Answer customer inquiries via phone, email, or chat., • Provide accurate information about products and services., • Resolve customer complaints promptly and professionally., • Process orders, returns, and exchanges efficiently., • Document customer interactions and maintain records., • Collaborate with team members to ensure consistent service., • Follow up with customers to ensure issue resolution., • Identify and escalate complex issues to the appropriate team., • Provide feedback to management on recurring issues., • Stay updated on product knowledge and company policies. Requirements & Skills: • Proven experience as a Customer Service Representative or similar role., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and patience., • Proficiency in CRM software and Microsoft Office Suite., • Ability to multitask and manage time effectively., • High school diploma or equivalent is required., • Experience in a call center or customer support environment is a plus., • Positive attitude and a passion for helping others.

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