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Job Description Job Title: Receptionist / Administrator Location: New York, NY Industry: Non-Profit / Education Pay: $20 - $21 / hour (Contract), potential conversion: $40,000 - $45,000/year Benefits: This position is eligible for: Dental, Vision, Medical, 401(k) About Our Client: Addison Group is hiring on behalf of our client, a well-regarded non-profit organization in New York City. This role supports the organization’s administrative operations while ensuring a welcoming environment for staff, visitors, and external partners. Job Description: Our client is seeking a reliable and professional Receptionist/Administrator to manage front-desk operations, support administrative functions, and assist various departments with day-to-day office needs. This contract position has the potential to convert to a full-time role. Key Responsibilities: • Welcome and assist staff, visitors, and vendors in a friendly and professional manner., • Answer, screen, and transfer incoming calls, and track messages efficiently., • Provide general information about the organization to callers and visitors., • Monitor staff movement and activity throughout the building., • Perform administrative tasks including document preparation, photocopying, mailing, and processing invoices., • Receive, sort, and distribute incoming mail and packages., • Maintain an organized and presentable reception area., • Support departments such as Safety, Afterschool, and Athletics as needed. Qualifications: • Bachelor’s degree required., • 1+ years of experience in administrative, clerical, office management, or reception roles., • Experience with mail handling, phone systems, and general office operations., • Proficient in Microsoft Office (Word, Excel, Outlook)., • Strong communication and interpersonal skills; personable and professional., • Team-oriented, solution-focused, and able to work independently., • Excellent time management and prioritization skills; punctuality is a must. Additional Details: • Type: Contract with potential for conversion, • Start Date: 1-2 weeks from background completion, • Schedule: Monday – Friday, 7:00 AM – 3:00 PM, onsite Perks: • Opportunity for contract-to-hire conversion, • Work in a supportive, mission-driven environment, • Hands-on experience in non-profit/education administration Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #Admin4

Job DescriptionJoin a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products. We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.SKILL SET • 3+ years of customer relationship or account management experience working in software as a service (SaaS), • Solutions and results-oriented mindset, • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities, • Highly organized with strong project management and time management skills, • Hands-on experience with product training to external customers, • Proven experience delivering value-based communications, • Strong ability to facilitate meetings with customers and users of various levels of seniority, • Empathy for customers, • Experience with opportunity identification for account expansion and revenue growth, • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customersWithin 1 MONTH, YOU'LL:, • Attend Ramp Camp, which is Lever’s week-long version of onboarding where you’ll learn about all aspects of the business with a cross-functional group of new Leveroos, • Master Lever’s various product training demo frameworks, customized for various customer stakeholders, demonstrated by hosting sessions independently, • On a regular basis, • Conduct customer check-ins including planning agendas, documenting interactions and tracking various projects. Also on a regular basis, prepare impact reviews and present to customers in order to achieve alignment with customers and showcase the value Lever with bring to their talent strategy. Frequency is dependent upon the specific customer need as well as their preferred service offerings., • Perform and document account health audits in preparation to communicate recommendations back to customers to ensure they're maximizing Lever's impact, • Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits, • Identify the current hiring practices and internal business goals of your customer accounts, • Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI), • Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team, • Teach customers best practices for using the Lever product suite through webinars and targeted training sessions, • Begin pulling user metrics and issue quarterly business reviews to existing customers in order to show customers their areas of excellence and their areas of development in fully leveraging their host of Lever products, • Educate customers on the value they are receiving from Lever’s products and why the solutions we provide are essential to their continued recruitment and hiring successes, • Take a disciplined approach to the prioritization of your workload and delivering on commitments, in order to build rapport and trust in your customer relationship Build credibility and trust with our customers by taking a disciplined approach to project management within your accounts and prioritization of your workload in order to deliver on your commitments and meet deadlines., • Partner cross-functionally with Sales and Customer Success functions to ensure a smooth transition from customer onboarding through the annual renewal cycle; serving as the constant point of contact in order to deliver a seamless, high-quality customer experience, • Be proactive in strategic planning; deliver value-based messaging to motivate customer actions and continuously plot the course for strong cases for customer renewals, • Transition into owning the customer introduction to the Customer Account Executive 90 days prior to the account renewal datWITHIN 6 MONTHS YOU'LL, • Utilizing agreed-upon milestones and metrics, you’ll keep customers on course to execute on the success of their plans with Lever., • Provide feedback for process improvements which improves our abilities to better serve both external and internal customers, • Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Lever’s products and solutions to the achievement of these goals, • Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally, • Get involved in hiring and growing the team by helping to interview candidates, • Advocate internally for the customer’s needs and develop strong feedback loops within Lever, to continue our customer-centric focus with our products and services, • Confidently handle high-stakes, time sensitive issues with customers, • Ensure Lever’s success based on the customers specific business case across a 12-month account lifecycle, • Identify growth opportunities in customer accounts and collaborate with Customer Account Executives to ensure renewal and upsell attainment, • Help train new Customer Success Managers by participating in team on-boarding sessions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionPosition: Front Office Assistant Company: Pocket Ledge Location: Jersey City, NJ Salary Range: $18.50 - $27.00 per hour (depending on experience) About Pocket Ledge: At Pocket Ledge, we’re more than just a marketing company – we’re your dedicated partner in achieving business excellence. With a passion for innovation and a commitment to results, we’ve been helping businesses like yours thrive in the dynamic world of marketing. Job Description: We are seeking a highly organized and proactive Front Office Assistant to join our dynamic team. This role is pivotal in ensuring the smooth operation of our front office, where first impressions are crucial. As the first point of contact for our clients and visitors, the Front Office Assistant will be responsible for creating a welcoming environment that reflects our company's professionalism and commitment to excellence. Key Responsibilities • Greet and assist visitors and clients upon arrival, ensuring a positive first impression., • Manage incoming phone calls, directing them to the appropriate personnel or taking messages as needed., • Handle incoming and outgoing mail and packages, ensuring timely distribution and processing., • Maintain an organized and welcoming front office space, including managing the reception area and meeting rooms., • Schedule and coordinate appointments and meetings, ensuring efficient use of time and resources., • Assist with administrative tasks such as filing, data entry, and document preparation as necessary., • High school diploma or equivalent; additional certification in office management or related field is a plus., • Proven experience as a front office assistant, receptionist, or in a similar administrative role., • Excellent communication and interpersonal skills, with a strong customer service orientation., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment management., • Strong organizational skills and the ability to prioritize tasks in a fast-paced environment., • Attention to detail and problem-solving skills, particularly in handling client inquiries., • Competitive salary based on experience and qualifications., • Comprehensive benefits package, including health insurance, dental and vision coverage, retirement savings plan, and paid time off., • Opportunities for professional development and advancement within the company., • Vibrant office culture with a collaborative and supportive team environment.