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Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Are you a demand gen marketer with a keen eye for data and analytics? A storyteller who seeks to know their audiences and build compelling programs that drive action? We're looking for an Integrated Marketing Lead who understands the unique combination of precise audience segmentation, relevant messaging, strategic media planning, experimental design and overall customer journey, while rooted in driving ROI and scalable outcomes. In this role, you'll work with Product Marketing, Content, Creative, Lifecycle, Web, and Field teams to help Klaviyo realize our vision for K:Service, our AI‑first customer service platform that connects Customer Hub, Customer Agent, and Helpdesk so brands can turn every support interaction into a revenue and loyalty moment—not just a resolved ticket. You will report directly to the Sr. Director of Integrated Marketing. How You'll Make a Difference: • Ideate, design, and execute the K:Service marketing customer journey across all channels, • Collaborate with Product Marketing and Service GTM teams to position K:Service for both marketing and service buyers, ensuring campaigns speak to CX metrics (deflection, resolution rate, CSAT) as well as pipeline, revenue, and retention., • Lead the campaign strategy and planning inclusive of high reach channels and performance focused digital channels, • Optimize audience-specific messaging and positioning with Product Marketing teams to create engagement at each stage of the funnel for net new leads, • Refine end-to-end customer journey by partnering with content and creative teams to optimize existing content and ideate/build new content to keep leads engaged, • Collaborate and work cross-functionally to align campaign strategies and goals across the organization including Brand, Lifecycle, Product Marketing, Content Marketing, Product-Led Growth, Web, and SEO., • Define and build measurement plan with Analytics team ensuring understanding of K:Service success drivers and growth levers by country, audience, channel and tactic, • Gather and analyze campaign performance, including reporting learnings of key findings and best practices, • Understand industry landscape, tech capabilities and competitive approach to recommend content, creative assets, CTAs, landing page experience to increase and scale new customers, • Develop and establish success criteria to help inform resource planning, campaign flighting and overall prioritization across multiple stakeholders, • Performs other related duties as assigned. Who You Are: • 8+ years of experience in combination of channel, performance, lifecycle, demand gen, revenue, and integrated campaign marketing, • Proven expertise building end-to-end customer journeys and relevant campaigns to drive leads through the funnel, • Foundational knowledge of performance marketing success metrics and ability to report KPIs to executive leadership teams, • Advanced analytics experience with ability to manage complex data sets across site analytics and attribution models, Google Analytics and Salesforce preferred, • Accountable and goal-oriented, with strong ownership of results and execution quality, • Excellent communicator who can align stakeholders, ask the right questions, and drive clarity across teams, • Highly organized, able to manage multiple campaigns, partners, and timelines simultaneously, • Comfortable in a fast paced, agile and high growth environment with ability to navigate gray areas by developing new processes and streamline workflows We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Job Type: Full-time Job Location: San Francisco, CA (Remote) Salary Range: $280,000 - $370,000 (On Target Earning) The Opportunity As an Account Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you'll leverage your deep relationships and experience to drive significant growth across specific agencies. You'll provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap. The Account Director is responsible for achieving an individual quarterly and annual quota based on opportunities sourced in an assigned book of business. The Daily To-Do • Evangelize Kargo as a consultative partner providing world-class customer service and developing strategic partnerships, • Create and grow partnerships with key investment leads, • Develop corporate contacts and cultivates relationships at all levels that enhance Kargo's position, • Possess a strong baseline understanding of the full digital ecosystem, with a curiosity to always learn more, • Work to deeply understand the customer's business, challenges, and goals, • Increase revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale, • Exhibit a HUNTER mentality – an appetite for building and closing deals. This includes growing market share of current business and driving new business, • Thought leader, with a knack for pushing forward new innovation and research to drive activation, • Maintain complete and accurate documentation in SalesForce of all activity, • Maintain broad knowledge of company products and their capabilities as well as the strengths/weaknesses of competitive products, • Cycle market responses back to the company, primarily the product organization, to help inform our roadmap and positioning, • Interface with Kargo's creative, design, research, and yield teams to develop sound, compelling proactive ideas and proposals, • Work very closely with Account Management teams to service, maintain, renew, and up-sell current clients Qualifications • 8+ years of experience selling CTV, digital, and programmatic advertising, • Must have a strong list of deep agency relationships, • Strong market presence and established relationships across the San Francisco and Northern West Coast markets, • Ability to engage and partner with C-Level executives, • Ability to win the support of key stakeholders, • Attend local industry events and plan regular client entertainment, • Must possess superb written and verbal communication skills, • Must be a highly motivated team player who can collaborate cross-functionally with Client Partners, Client Services, Campaign Management, Research, and Design to drive outcomes and success on high-attention accounts, • Passion for sales/marketing, and the ability to adjust quickly to changing demands or strategies, • Must be willing and able to travel Our Laurels • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Our mission is to exceed our customers' expectations and to help them grow. We are looking for a Principal CSM to provide proactive, high-touch strategic consulting to our upper Mid-market customers. You will work closely with ~40 customers and align with key stakeholders on challenges and business goals to help set them up for long-term growth and success with Klaviyo. You will meet biweekly with customers to drive progress towards their goals, provide strategic recommendations and analysis on recent campaigns, and become a trusted partner to your customers. Your success will be measured on customer retention, customer growth rate, and customer sentiment (NPS). This is a great opportunity for an experienced CSM who has strong technical skills, and a previous background in email marketing or working in marketing strategy with upper Mid-market accounts. We are particularly interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and who want to apply these skills to solve for customers using our software. How you will make a difference: • Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the customer's organization, • Use creative problem-solving to help customers reach their business goals and maximize the value they are getting from Klaviyo, • Build strong relationships with customers and executives to drive executive stakeholder alignment on both the customer and Klaviyo side, • Devise strategies to help increase email and SMS revenue for all your customers through the Klaviyo platform while driving growth and expansion for our largest accounts, • Ensuring customer sentiment is strong, serving as an internal advocate for your customers and leading cross-functional efforts to solve for the customer, • Proactively Identify and execute on areas for new content, program development or training to help drive customer success globally., • Collaboratively involve leadership across the business to drive customer value and decrease churn, • Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion, • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who you are: • 5+ years of mid-market or enterprise account management experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time, • Excellent program management skills, you are able to own customer projects from scoping & planning through to implementation and measuring success, • You are a trusted advisor to your customers, able to assist in prioritizing initiatives based on competing priorities and resources. You can effectively push back and challenge customers, and leverage data to reinforce your recommendations, • You have a a track record for creative problem-solving for customers and end users, • Excellent organizational and project management skills, • Excellent communication skills via phone, video conference, and email, • Curious and eager to learn, • You are adaptable to change and working in a fast-paced environment, • Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email marketing platforms and E-Commerce platforms, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in email marketing or general strategic marketing solutions. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for our customers using our software. How You'll Make a Difference • Be passionate about your customers' success and establish yourself as the trusted advisor for ~40 customers, • Develop tailored success plans to drive adoption of the Klaviyo platform and ensure your customers achieve their goals, • Identify and recommend additional Klaviyo products to help increase revenue for your customers, • Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation., • Work cross functionally across Onboarding, Customer Growth, and internally facing teams to solve for customer goals and create a great customer experience, • Work to set priorities and establish a plan for to resolve open issues in a timely manner, • Provide customers with a combination of both strategic guidance and tactical support, • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals., • Contribute feedback to Product on product improvements to enhance customer engagement., • Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are • 2+ years of customer success experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time., • Experience explaining how to reach key goals using software with end users, • A track record for creative problem solving for customers and end users., • Experience in marketing or advising customers on marketing strategy., • Comfortable discussing account renewals, upgrades, and cancellations, • Thrives in a collaborative environment, • Excellent organizational and project management skills., • Excellent communication skills via phone, video conference and email., • Curious and eager to learn, • Able to adapt in a quickly changing environment, • Experience with: Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, • Track record managing customer relationships through Salesforce or similar CRMs, • Experience using email marketing platforms and E-Commerce platforms a plus, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$72,000—$108,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionEko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease – the leading causes of death globally. Our FDA cleared, industry leading products are used by hundreds of thousands of clinicians on millions of patients around the world. With Eko, clinicians can detect cardiac and pulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible. We have strong venture capital backing from investors like Artis Ventures, Questa Capital, Highland Capital, and Mayo Clinic Ventures. Recognized by TIME magazine in 2025 as one of the world’s top healthcare technology companies, Eko is one of the fastest growing digital health companies with products used around the world at some of the most prestigious health systems. We have more than 8 FDA clearances including novel AI algorithms, and we invest heavily in quality clinical research and R&D to build and validate exceptional products for patients we care deeply about. We’ve built a mission driven, high performing, talented, and diverse team of engineers, physicians, PhD’s, creatives, and technologists. We are committed to investing in each other and our mission to ensure all patients have access to high quality care. We are headquartered in Emeryville, California and privately-held with world class investors and partners. At Eko, we’re dedicated to providing healthcare professionals with industry leading digital tools to hear and understand their patients’ hearts and lungs. With our platform, clinicians can detect cardiopulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible. With over $165M in funding from partners like 3M and the Mayo Clinic, Eko has become one of the fastest growing digital health companies, doubling our customer base in the last year to over 500,000 clinicians across 4,000 U.S. hospitals. We’ve built a tremendously talented, diverse, and mission driven team and are proud to be certified as a Great Place to Work®. Together we are committed to investing in each other and our mission to ensure all patients have access to high quality care. At Eko Health, our Customer Experience (CX) team is building a reputation for five-star experiences. As a Customer Experience Associate, you’ll handle core support interactions and also step into high-impact moments: managing escalations, supporting high-value customers, and creating warm handoffs to our enterprise sales team. You’ll represent Eko across channels, from private cases to public reviews and social posts, always with professionalism and empathy. As Customer Experience Associate at Eko, You Will: • Provide omni-channel support with accuracy, warmth, and efficiency., • Deliver a concierge-style experience, ensuring every customer is supported throughout their journey., • Own complex cases and escalations, driving them to full resolution., • Support high-value clinicians and accounts with white-glove care and seamless transitions to Sales when needed., • Lead service recovery, turning challenging moments into opportunities for loyalty., • Respond thoughtfully to public reviews and social posts., • Proactively identify and share customer insights with CX leadership., • Collaborate with Fulfillment, Product, Sales, and Marketing to create smooth resolutions., • Contribute to team knowledge and processes by giving feedback on frontline workflow.As Customer Experience Associate at Eko, You Have:, • 2+ years of customer support experience, ideally in ecommerce or healthcare tech., • Strong written and verbal communication skills for both direct and public interactions., • Proven ability to provide white-glove support and handle sensitive escalations., • Familiarity with CRM/ticketing systems (Zendesk preferred)., • A proactive, problem-solving mindset with excellent judgment under pressure., • Collaborative by nature. A team player who makes the group stronger.As Customer Experience Associate at Eko, Good to have, • Experience in healthcare or DTC., • Exposure to public reputation management (reviews, social media)., • Knowledge of HIPAA-compliant support practices.Benefits and Perks We Offer:, • Eko was recognized by “Great Place to Work” in 2020 and 2021, • Paid-time off, • Medical/Dental/Vision, Disability + Life Insurance, • One Medical membership, • Parental Leave, • 401k Matching, • Work from home equipment stipend, • Flexible schedules, • Wellness programs (Wellness Wednesdays, Time off), • Wellness perks (Headspace, Ginger, Aaptiv, Physera)

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About Klaviyo Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence. About the Team The Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the tools and processes that allow engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software "building blocks," and development environments. We are committed to fostering open communication and collaboration with our internal customers – the engineers. As a Senior Lead Software Engineer within the Dev Infrastructure pillar, you will serve as the primary technical architect for our Dependencies and Platform domain while driving the overarching technical vision for the entire Dev Infra group. You will partner with leaders across CI/CD, Web Platform, Environments, Quality Tools & Testing and AI Enablement to ensure a cohesive infrastructure strategy, acting as a key technical liaison to the broader Core Infra organization. Your leadership will ensure that our core systems, dependency lifecycles, and platform upgrades are not just maintained, but architected to accelerate engineering velocity across the entire company. What You'll Do As a Senior Lead Software Engineer, you will have an overarching responsibility for the architecture, health, and dependencies for the Klaviyo code base with a focus on the backend. Your role will involve: • Technical Strategy: Define technical strategy within the scope of the Klaviyo backend and execute to improve the area's architecture, products, infrastructure, and processes., • Strategic Planning and Architecture: Define the technical vision and architectural roadmap for the platform, ensuring all upgrades and dependency management align with long-term business goals for scalability, reliability, and security., • Dependency Management: Lead efforts to determine, analyze, and optimize backend and third-party dependencies, ensuring they are secure, performant, and reliable. This includes establishing frameworks for risk assessment and contingency planning related to dependencies., • Platform Upgrades and Rollouts: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions., • Enhance Developer Productivity: Drive initiatives to improve platform cycle time metrics across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on reducing toil and increasing engineering efficiency., • Mentorship: Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization., • Problem Solving and Reliability: Act as a go-to expert for diagnosing and resolving complex performance, scalability, and reliability issues across the platform. Implement proactive monitoring and telemetry to identify and address problems before they become critical incidents., • Cross-functional Collaboration: Partner with product managers, security teams, hardware engineers, and other stakeholders to gather requirements, resolve conflicts, and ensure alignment across all teams and projects., • 12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems., • BA or BS Degree in Computer Science, related field, or equivalent experience., • Technical Expertise: Deep expertise in relevant programming languages (e.g., Go, Python) and cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and Infrastructure as Code (Terraform)., • Technical Strategy: Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs., • Architectural Skills: Strong understanding of software architecture, design patterns, and system integration, with the ability to define technical strategies and influence architectural decisions across multiple teams., • Soft Skills: Exceptional problem-solving, analytical, leadership, and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with specific tools such as Pants, FastAPI, Django, React, Terraform, Buildkite., • Background in performance optimization, • Familiarity with complex data management for testing, including large datasets and production-like data replication. Our Tech Stack • Python, Django, FastAPI, • Apache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack, • MySQL, PostgreSQL, Clickhouse, Redis, • Typescript, React, Babel, Jest, Webpack, • Graphite, statsd, Chronosphere, • AWS, Terraform, Docker, Kubernetes, Pantsbuild, Argo, and other modern DevOps tools We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$216,000—$324,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Temporary Graphic Designer San Francisco, CA At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 255 million single-use plastic bottles and 629,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. About the Team: The Marketing team spans many aspects of the business and includes roles in graphic design, social media, and public relations, to name a few. Since the roles with this department are varied, so are the people—in the best way. This team is laser focused on bringing the brand to life through rich storytelling, and they work together to accomplish this across multiple media channels and platforms. About the role: As a Temporary Graphic Designer reporting to the Art Director, you will be a dedicated Designer for projects supporting the marketing team. You’ll be working on a range of designs that will include: email, paid ads, website, retail signage and other general graphic design needs for all marketing channels. As marketing landscapes are always evolving, you are a forward thinker who gets excited about new challenges, from 3-D try-on filters to concepting video ideas for tiktok. You can concept and execute well-crafted designs in both static and video environments. Strong motion graphics skills - or a willingness to learn quickly - are a must. On-set photography direction is an added plus. What you’ll do: * Design conceptual, visually compelling creative, and implement them across multiple digital channels (email, social, website) * Work from creative briefs and address feedback from partners to refine designs * Work closely with the Art Director, Photography Director and Creative Director to refine designs before presenting to marketing stakeholders * Present creative and review feedback from senior marketing managers during weekly creative reviews * Work cross-functionally and partner with project managers, writers and other creatives to ensure visual consistency and concept alignment You are: * A self starter who is motivated and inspired to jump in and support when and where it is needed * Able to handle a fast paced environment with a calm demeanor * Curious, energetic and enthusiastic * Willing to work on what is needed by the business * Highly flexible and adaptable to challenges * Able to balance the micro and the macro * Relentlessly driven and always learning: able to soak up knowledge and gain new skills * Collaborative and a team player * Communicative and open-minded You have: * 3-5 years of experience in graphic design in Ecommerce or advertising industries * An online portfolio that demonstrates a strong breadth of work * Excellent concept and creative development skills * Strong communication, presentation and interpersonal skills * Beginner-to-mid-level motion graphics skills with an appetite to strengthen this muscle * Exceptional visual design skills with a keen eye for composition, typography, photography, color and layout with pixel level attention to detail * Advanced knowledge of Figma, Adobe Illustrator and Photoshop * A desire to learn photography art direction a plus * Experience in UX design, front-end web design, email marketing are a plus * Experience with hand illustration/lettering a plus * Current knowledge or eagerness to learn Ai tools Work Location Expectations: This role is located in San Francisco and is Hybrid (in office Tuesday, Wednesday, Thursday) Compensation Range: $98K - $118K

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for an experienced Content Marketing Lead to own the strategy, development, production, and performance of global campaign, demand generation, and thought leadership content. This role sits at the intersection of storytelling, pipeline generation, and editorial operations. You'll lead the creation of content that builds market trust, shapes perception, supports go-to-market priorities, and drives measurable business outcomes across segments and regions. You'll partner closely with product marketing, PR, brand, sales, regional marketing, events, customer marketing, and external agencies to turn complex ideas into high-impact content programs that resonate globally. This person will own content from ideation through publication and measurement across formats including gated assets, research reports, one-pagers, landing pages, webinars, interactive experiences, articles, executive bylines, customer stories, video, and audio. A critical part of this role is helping Klaviyo modernize how content gets made. The ideal candidate has hands-on experience building or operating AI-assisted editorial production systems, including vibe coding workflows in tools like Claude Code or Claude CoWork, and can help improve the speed, consistency, and scalability of content production globally. Experience with AirOps is a strong plus. How You'll Make a DifferenceOwn global campaign and thought leadership content strategy • Develop and execute a cohesive content strategy spanning campaign, demand generation, and thought leadership., • Build content that reinforces Klaviyo's market narrative while supporting segment and regional go-to-market goals., • Identify the most important themes, formats, and storylines to drive engagement, leads, pipeline influence, and brand credibility., • Translate complex product, market, and customer insights into clear, differentiated content for multiple audiences.Lead content creation across the funnel, • Own the development of high-impact content assets including ebooks, white papers, research reports, comparison guides, one-pagers, webinars, landing pages, executive thought leadership, customer stories, video, and audio., • Create content that supports the full buyer journey, from awareness and education through consideration and conversion., • Repurpose research, events, webinars, and customer narratives into multi-format content programs that extend reach and value., • Ensure every asset meets Klaviyo's editorial standards for quality, accuracy, tone, and narrative consistency.Build scalable AI editorial production systems, • Design, test, and improve AI-assisted editorial workflows that increase content production efficiency without lowering quality., • Bring hands-on experience with vibe coding editorial systems, ideally using Claude Code or Claude CoWork, to help streamline briefing, drafting, editing, repurposing, QA, and localization workflows., • Partner with internal stakeholders and agencies to create repeatable systems, templates, prompts, and playbooks that scale content production globally., • Help establish best practices for how AI is used in editorial production across teams, markets, and formats., • Identify opportunities to use tools such as AirOps and other workflow platforms to improve speed, consistency, and operational leverage.Partner cross-functionally across the business, • Collaborate with PR to align thought leadership content with media strategy and executive visibility., • Partner with product marketing, sales, events, and segment leads to support integrated campaigns and launches., • Work with brand, creative, and localization teams to ensure content performs globally while remaining relevant in local markets., • Partner with customer and partner teams to turn customer proof points and ecosystem relationships into compelling stories.Manage external production and global execution, • Manage agencies, freelancers, and contractors to deliver high-quality content on time., • Give clear editorial direction, feedback, and quality control throughout the production process., • Build scalable systems and working models that support consistent content execution across regions.Measure performance and optimize, • Establish clear goals and reporting frameworks for campaign and thought leadership content., • Track performance across lead generation, pipeline influence, engagement, brand impact, and earned attention., • Use data, audience insights, and competitive research to improve messaging, formats, and distribution strategy over time. Who You Are • 8+ years of experience in content marketing, editorial, thought leadership, brand journalism, or demand generation content in B2B, SaaS, or related environments., • Proven experience owning content strategy and execution across both brand-building and pipeline-driving programs., • Strong editorial instincts with the ability to shape a clear point of view, maintain a high bar for quality, and tell compelling stories across formats., • Experience developing global content with an understanding of how to adapt messaging for different segments, regions, and stages of the funnel., • Strong operational ability to manage end-to-end workflows across stakeholders, deadlines, agencies, and channels., • Experience working closely with senior leaders, cross-functional partners, and external contributors., • Strong analytical skills and comfort using performance insights to refine content strategy. Critical technical and systems experience • Demonstrated experience with AI editorial production systems and workflow design., • Hands-on familiarity with vibe coding approaches to content operations and editorial automation., • Experience using Claude Code or Claude CoWork to build or improve content production workflows is strongly preferred., • Experience with AirOps is a plus., • Familiarity with CMS platforms, Google Docs, analytics tools, and modern content operations workflows. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).