Buscar empleo: 141 ofertas de trabajo de email customer support en Anaheim, CA (junio 2025) - page 3

The Job As a Customer Service Representative, you will be the main point of contact for clients that are already enrolled on our Debt Management Program. You will be required to provide outstanding customer service to a portfolio of approximately 600-800 clients. This position is focused around providing phone support for our clients; managing and maintaining their accounts, addressing problems or concerns, and following up with clients as they are paying off their debt. A typical day would consist of making outbound and answering inbound phone calls, replying to emails and online requests. No cold calling. No Sales. We are looking for polished and articulate individuals who will give each of our clients the best possible customer service. Successful Customer Service Representatives can build rapport quickly with clients, are empathetic, and have a desire to help people. You must also be able to multi-task and be a self starter. We offer an extensive paid training program, scripts, technology and tools to help you succeed. Full time or part time. Mon - Fri. Work from home only. Responsibilities: Serve as the main point of contact for existing clients enrolled in our Debt Management Program Take approximately 30-40 inbound calls daily. Make approximately 20-30 outbound calls daily Maintain existing accounts by following up with clients on missing forms, payment information, changes to their accounts, etc. Welcome clients to the program with a introduction call that includes walking them through their online dashboard. Communicate with creditors as needed on behalf of the client Requirements: 1-2 years Customer Service Experience. Empathy and willingness to assist consumers in experiencing a financial hardship. High level of computer skills; typing, ability to learn new software, using multiple programs at once Excellent verbal and written skills Must be detail oriented and organized Must enjoy working in call center environment. Highly resourceful and adaptable to changing needs of the business. Bilingual in Spanish/English strongly preferred but not required. Monday Thru Friday only A stellar work ethic including a record of punctuality and good attendance. High School Diploma required Pay:$17-$20 per hour

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