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  • Infojini Consulting
    Change Management Specialist
    Change Management Specialist
    hace 21 días
    $60–$68 por hora
    Jornada completa
    White Plains

    Hi Greetings! This is Farzana here Recruiter at Infojini Inc. If available and interested, please send in a copy of your updated resume along with the hourly rate expected rate Job Title: Change Management Specialist Location: 123 main street, White Plains, NY 10601 - Onsite Duration: 1 year contract (possible extension) Client: State Government Client Job Functions & Responsibilities • A strategic, organized, and experienced Change Management Specialist to support a portfolio of change work related to our EH&S function., • Collaborate with the leadership of EH&S as well as Change Management leadership and be responsible to develop, implement and sustain key change initiatives. Candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships., • Create and execute custom strategies, plans and related documentation based on available data, as needed assessments as well as awareness of the groups being impacted., • Design and deliver supporting change management plans, communications, and materials to ensure successful implementation., • Conduct change impact & benefit assessments, stakeholder interviews, workshops, and more., • Partner with Project Managers and teams to ensure milestones are incorporated into project timelines., • Report progress, interdependencies, and flag any Change related issues and risks, across multiple projects., • Assess training needs, develop training strategies, and assist in training development, design, and delivery with Training team members., • Communicate frequently and build relationships with employees across all functions & levels., • Provide other change support as needed. Skills • Experience managing multiple large, complex change management work streams and multiple projects., • Ability to partner with senior leadership and senior stakeholders to understand change needs, requirements, risks, and coach through change., • Comfortable quickly grasping change needs on large complex projects and topic areas, including organizational processes, policies, and compliance requirements., • Skilled in developing and applying change management measures and related analytic skills., • Skilled change workstream lead, and creative coach to help project team members understand change management requirements and solutions., • Excellent communication and training skills., • Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Teams. Education & Certifications • Degree in Environmental Health & Safety, Occupational Safety, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus., • 8+ years experience managing change management programs, projects, teams and activities., • Certification in Change Management, Coaching, Project Management, or related skills strongly preferred., • Experience within the utility industry and/ or EH&S function preferred.

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  • Teddy Volkswagen
    Business Development Representative
    Business Development Representative
    hace 2 meses
    Jornada completa
    Edenwald, The Bronx

    As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person

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