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Employee relations jobs in New Rochelle, New YorkCreate job alerts

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  • Bethesda Family Dentistry
    Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    6 days ago
    $23–$42 hourly
    Full-time
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

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  • Infojini Consulting
    Change Management Specialist
    Change Management Specialist
    21 days ago
    $60–$68 hourly
    Full-time
    White Plains

    Hi Greetings! This is Farzana here Recruiter at Infojini Inc. If available and interested, please send in a copy of your updated resume along with the hourly rate expected rate Job Title: Change Management Specialist Location: 123 main street, White Plains, NY 10601 - Onsite Duration: 1 year contract (possible extension) Client: State Government Client Job Functions & Responsibilities • A strategic, organized, and experienced Change Management Specialist to support a portfolio of change work related to our EH&S function., • Collaborate with the leadership of EH&S as well as Change Management leadership and be responsible to develop, implement and sustain key change initiatives. Candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships., • Create and execute custom strategies, plans and related documentation based on available data, as needed assessments as well as awareness of the groups being impacted., • Design and deliver supporting change management plans, communications, and materials to ensure successful implementation., • Conduct change impact & benefit assessments, stakeholder interviews, workshops, and more., • Partner with Project Managers and teams to ensure milestones are incorporated into project timelines., • Report progress, interdependencies, and flag any Change related issues and risks, across multiple projects., • Assess training needs, develop training strategies, and assist in training development, design, and delivery with Training team members., • Communicate frequently and build relationships with employees across all functions & levels., • Provide other change support as needed. Skills • Experience managing multiple large, complex change management work streams and multiple projects., • Ability to partner with senior leadership and senior stakeholders to understand change needs, requirements, risks, and coach through change., • Comfortable quickly grasping change needs on large complex projects and topic areas, including organizational processes, policies, and compliance requirements., • Skilled in developing and applying change management measures and related analytic skills., • Skilled change workstream lead, and creative coach to help project team members understand change management requirements and solutions., • Excellent communication and training skills., • Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Teams. Education & Certifications • Degree in Environmental Health & Safety, Occupational Safety, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus., • 8+ years experience managing change management programs, projects, teams and activities., • Certification in Change Management, Coaching, Project Management, or related skills strongly preferred., • Experience within the utility industry and/ or EH&S function preferred.

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  • Boricua College - Bronx Campus
    Academic Coordinator
    Academic Coordinator
    1 month ago
    $42000 yearly
    Full-time
    Morrisania, The Bronx

    Boricua College Job Posting: Academic Success Coordinator Boricua College is seeking a dedicated and student-focused Academic Success Coordinator to lead initiatives that support student persistence, retention, and overall academic achievement. This full-time position offers an annual salary of $42,000 and is designed for a motivated professional who is passionate about guiding and empowering students, particularly those from Hispanic/Latino and low-income backgrounds, to succeed in higher education. Qualifications and Experience · Minimum of a bachelor’s degree in a related field, such as education, counseling, or social work · Minimum of three years of experience providing student support services, such as advising, tutoring, or disabilities assessment · Demonstrated ability to make meaningful connections with a diverse student body in a college environment, preferably serving the Hispanic/Latino and/or low-income learner Key Responsibilities · Oversee a campus-based Academic Success Center and lead the assessment of student support activities provided by the Center · Provide individualized academic support guidance and group workshops to students on topics such as study skills, time management, test-taking, and college adjustment · Collaborate with faculty to identify and refer high-risk students through the Early Alert Program · Deliver academic and student support services aimed at increasing retention and persistence · Assist students in identifying and analyzing solutions to academic concerns/problems · Utilize a combination of intrusive, developmental, and prescriptive advising techniques to empower students in clarifying academic, career, and life goals · Recruit, train, and supervise student employees for the campus-based peer tutoring program · Assist with College-wide training and professional development emphasizing student success, best practices, and academic support services · Coordinate activities and reports for academic support initiatives as delegated by the Vice President and Dean of Academic Affairs (each campus)

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  • Teddy Volkswagen
    Business Development Representative
    Business Development Representative
    2 months ago
    Full-time
    Edenwald, The Bronx

    As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person

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  • Employee AI
    Live Shopping Host - Bilingual Spanish  Female
    Live Shopping Host - Bilingual Spanish  Female
    2 months ago
    Part-time
    Fordham Heights, The Bronx

    Job Title: Live Shopping Host - Female Location: Onsite / Remote / Hybrid (specify) Employment Type: Full-time / Part-time / Contract (specify) Job Summary: We are seeking a dynamic, engaging, and confident Live Shopping Host to represent our brand in interactive live-stream shopping events. The ideal candidate is energetic, camera-friendly, persuasive, and passionate about showcasing products in a way that entertains, informs, and converts viewers into customers. Key Responsibilities: • Host and present live-stream shopping events across digital platforms (Facebook Live, TikTok Shop, YouTube, Instagram, e-commerce apps, etc.)., • Demonstrate and explain product features, benefits, and usage in an engaging and authentic manner., • Interact with live audiences by answering questions, responding to comments, and encouraging purchases., • Work with the marketing and sales teams to plan live show schedules, product lineups, and promotional strategies., • Maintain deep product knowledge to effectively address customer inquiries., • Track live-stream performance metrics and provide feedback for continuous improvement., • Assist in content creation, including short-form videos, teasers, and promotional clips for upcoming live sessions., • Uphold company branding, image, and professionalism during all live appearances. Qualifications & Skills: • Proven experience as a live-stream host, influencer, presenter, or similar on-camera role (preferred)., • Strong communication, public speaking, and storytelling skills., • Charismatic personality with the ability to connect with diverse audiences., • Sales-driven mindset with understanding of e-commerce and online shopping trends., • Comfortable working in fast-paced, performance-based environments., • Knowledge of social media platforms, live-streaming tools, and engagement strategies., • Basic technical knowledge (lighting, audio, streaming software) is a plus., • Flexible schedule to accommodate live-stream events, including evenings, weekends, or holidays. Education & Experience: • Bachelor’s degree in Marketing, Communications, Media, or related field (preferred, not required)., • Experience in live selling, sales, entertainment, or media hosting is an advantage. Compensation: • $15 hour plus tip WORK SCHEDULE: FRIDAY, SATURDAY AND SUNDAY STUDIO ADDRESS / LOCATION: 79E BURNSIDE AVENUE Kindly Call our Office for more information: EMPLOYEE AI

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