Account Manager - State Farm Agent Team Member
hace 16 días
Englewood
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We believe in creating an environment where team members feel valued, supported, and inspired to growboth personally and professionally. Heres what we offer: • PTO and benefits available after just 90 days, • Employer-matched 401(k), • Health insurance with 50% employer contribution, • 12 BetterHelp sessions per year for mental wellness, • Quarterly team-building events and an annual holiday party, • Snacks on-site to keep you fueled, • Continuous professional development opportunitiesIf you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impactthis is a place where you can truly grow. ROLE DESCRIPTION: As the Account Manager/Agent's Executive Assistant with April Welch, you equip our agency to continually achieve its goals. You empower our agency by working closely with the agent creating a working duo team that works on the efficient execution while freeing up the agent. The agent's executive assistant reflects the agency leadership and a conduit to the agent in managing the day-to-day operations of multiple businesses while maintaining the agent well informed. The Executive Assistant will also work closely with location managers and corporate departments. RESPONSIBILITIES: • Managing agent's calendar and email correspondence., • Scheduling, tracking and overseeing payroll and bookkeeping, assuring all gets done on a timely basis., • Human Resources: tracking PTO, Health Benefits, onboarding team, updating Handbook., • Booking Travel Arrangements (personal and professional), • Overseeing business tracking reports are done on a timely basis meeting deadlines., • Coordinating day-to-day business operations with various agency managers, employees and corporate executives., • Visiting and working from two, maybe three agencies developing strong relationships with managers and employees., • Provide prompt, accurate, and friendly customer service as needed. Service can include responding to inquiries regarding insurance availability, coverages, policy changes, transfers, claims and billing clarification (as needed)., • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS:, • Excellent communication skills - written, verbal, and listening, • Bilingual English / Spanish (preferred but not required), • Some experience with bookkeeping, taxes, spreadsheets, travel, etc is required, • Highly organized and detail-oriented, • Experience in customer service required., • Proactive in problem-solving, • Able to work with multiple location managers and employees, • Strong technology skillsets, • Able to coordinate and collaborate with multiple location managers and employees to achieve agency goals., • Candidates must reside in Colorado, this is a hybrid role serving our offices in Greenwood Village and Lakewood.*This position could be available on a part-time basis as well, please note benefits do not apply if taken as part-time. Flexible work from home options available.