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Key Responsibilities: Review and process patient billing data accurately and in a timely manner. Submit claims to Medicare, Medicaid, and private insurance companies. Follow up on unpaid claims and conduct necessary resubmissions for denied claims. Handle appeals for rejected claims and ensure timely resolution. Communicate effectively with insurance companies, patients, and healthcare providers to resolve billing issues. Maintain up-to-date knowledge of billing regulations and homecare policies. Process and verify medical codes for patient services, ensuring compliance with state and federal regulations. Work closely with the clinical team to ensure accurate billing for services rendered. Maintain organized and accurate billing records. Qualifications: 3+ years of medical billing experience, preferably in homecare or healthcare settings. Experience with resubmissions and appeals processes. Proficiency in billing software and working knowledge of medical terminology and coding. Strong knowledge of Medicare, Medicaid, and private insurance billing and reimbursement policies. Excellent attention to detail and organizational skills. Strong communication skills to interact with insurance companies, patients, and internal teams. Ability to work independently and manage multiple tasks efficiently.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US
North American Spine and Pain Consultants is a leading medical practice dedicated to providing compassionate, innovative care for patients dealing with chronic pain and spine-related conditions. Our team of specialists is committed to improving quality of life through advanced treatments and personalized care. We are seeking a Bilingual Spanish Medical Assistant to join our team. The ideal candidate will play a vital role in supporting our healthcare providers and ensuring an excellent patient experience. Fluency in both English and Spanish is essential to effectively communicate with our diverse patient population. Key Responsibilities: Assist physicians and medical staff in patient care. Schedule appointments and manage patient calls efficiently. Maintain accurate patient records and input data into the electronic health system. Generate and update medical reports and documentation. Ensure exam rooms are prepared and equipment is sanitized. Provide excellent patient support, ensuring their comfort and understanding of procedures. Qualifications: Bilingual in Spanish is required. At least 1 year of experience in a similar role or related healthcare setting. Proficiency in typing and familiarity with electronic medical record (EMR) systems. Strong computer skills, including knowledge of scheduling software. Excellent communication and organizational skills. Ability to multitask in a fast-paced environment. What We Offer: Competitive salary and benefits package. A supportive and collaborative work environment. Opportunities for professional growth and development.
Join our esteemed team at OneBody Physical Therapy in our new location on the Upper West Side of New York. We are seeking a dedicated professional who is licensed in the state of New York with a preference for candidates with a minimum of two years of experience. Candidates with a specialization in orthopedic physical therapy are highly desired, and those with expertise in Schroth therapy, as well as a personal background as a former athlete, will be at a distinct advantage. As a Physical Therapist at our facility, you will play a pivotal role in providing top-notch rehabilitative care to our patients, helping them recover from injuries, surgeries, and physical impairments. Minimum Requirements: - Licensed Physical Therapist in the state of New York. - DPT with minimum of 2 years of experience in physical therapy practice. - Specialization in orthopedic physical therapy is preferred. - Experience or certification in Schroth therapy is advantageous. - Personal background as a former athlete or a dancer is an advantage. Key Responsibilities: - Conduct comprehensive assessments of patients' orthopedic conditions, including musculoskeletal injuries, and post-operative rehabilitation. - Develop tailored treatment plans based on assessment findings, utilizing evidence-based interventions to optimize patient outcomes. - Implement therapeutic exercises, manual therapy techniques, and modalities to improve mobility, strength, and function. - Provide education to patients and their families regarding their conditions, treatment options, and injury prevention strategies. - Collaborate with referring physicians and other healthcare professionals to ensure coordinated care and effective communication. - Maintain accurate documentation of patient evaluations, treatment sessions, and progress notes in compliance with regulatory standards. - Stay updated on the latest advancements in orthopedic physical therapy through continued education and professional development activities. Additional Skills: - Ability to work effectively in a team environment, fostering collaboration and communication with colleagues. - Demonstrated capability to work autonomously, efficiently managing caseloads and treatment plans. - Proficiency in medical software systems for documentation and patient management. - Comprehensive articulation of medical note-taking, ensuring thorough and accurate documentation of patient care. - Flexibility to work during all day and evening hours to accommodate patient needs. - Willingness to assist other therapists' patients and cover in their absence to ensure continuity of care and exceptional service delivery.