Housekeeping Manager
21 days ago
Austin
Job DescriptionDescription: Position Description: The Housekeeping Manager oversees guest room cleanliness, public areas, laundry support, team performance, scheduling, inventory, inspections, and guest satisfaction. Key Responsibilities • Manage daily housekeeping operations, including guest rooms, public areas, laundry coordination, inspections, and special projects., • Lead, train, coach, schedule, and support housekeeping supervisors and team members., • Monitor room status, productivity, guest requests, inspections, maintenance follow-up, and service recovery needs., • Coordinate with front office, maintenance, food and beverage, human resources, and hotel leadership., • Maintain standards for cleanliness, safety, supplies, linen, equipment, and guest room presentation., • Support labor planning, inventory control, purchasing needs, and department cost awareness., • Ensure compliance with hotel policies, safety procedures, sanitation standards, lost and found, key control, and guest privacy., • Promote a positive, professional, service-focused, and accountable team culture. Equal Employment Opportunity Statement We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status. Requirements: • Prior hotel housekeeping experience required., • Prior housekeeping supervisory or management experience strongly preferred., • Strong knowledge of guest room standards, public area standards, laundry operations, and housekeeping productivity., • Ability to lead, train, coach, schedule, and hold team members accountable., • Strong communication, organization, problem-solving, and guest service skills., • Computer, email, scheduling, reporting, property management, or housekeeping system experience preferred., • Flexible schedule required, including weekends and holidays., • Must be professional, reliable, detail-oriented, and safety-focused. Schedule Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.