RISK MANAGEMENT DIRECTOR
hace 24 horas
Wilmington
Job DescriptionDescription: POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. As the Risk Management Director, you will oversee the creation and execution of the overall risk management strategy in alignment with the YMCA’s mission, organizational culture, and objectives. ESSENTIAL FUNCTIONS: • Creates a culture of organizational safety, wellbeing, and provides excellent service to all YMCA staff, members, volunteers and guests while reducing risk to the YMCA of Southeastern North Carolina., • Oversees all aspects of risk management under the direction of the Chief Operating Offer and in compliance with YMCA policies and law, including risk identification, assessment, measurement, mitigation, and monitoring/reporting., • The Risk Management Director will educate across departments and all leadership levels, ensuring that YMCA leaders have the knowledge and understanding they need to make operational decisions for the organization in alignment with our Mission, Vision and Cause., • Engage in productive problem solving through coaching, counseling, and advising staff in all matters pertaining to risk and safety., • Facilitate regular Safety Committee meetings with staff representatives from each YMCA branch, reviewing incident/accident trends, audit results, changes to policies/reporting, and addressing any risk-related questions or concerns., • Lead the Risk Taskforce of the YMCA Association Board of Directors, regularly providing insight and highlighting any critical incidents, trends, or litigation concerns, in alignment with Praesidium Accreditation standards., • Collaborate with Human Resources Dept to develop and present the annual risk department budget to senior leaders annually, advocating for the needs to support our organization’s risk management., • Responsible for ensuring compliance to all established procedures, policies, and safety standards for the YMCA and carry out all responsibilities in an honest, ethical and professional manner, maintaining confidentiality and discretion when applicable., • Perform other related duties as assigned by your supervisor or CEO., • Develop policies, best practices, and procedures for business operations and program management within (but not limited to) these specific areas of work:, • Employee Safety: Oversees compliance initiatives in alignment with the organization’s strategic plan, risk management policies, and employment-related regulatory requirements (including workers compensation claims processing, staff incident reports, management of drivers/MVR records, drug screening, tracking staff training/certifications)., • Praesidium Accreditation: Ensures the YMCA obtains and maintains Praesidium Accreditation, meeting best practices for YMCA Charter compliance and safety standards., • Aquatics: Provide leadership to the Aquatic Safety Plan, lifeguard/instructor certification, compliance, and ensure all state and local aquatics safety codes and regulations are incorporated into the Y’s SOPs including in-service trainings, audits/drop drills, and practices/procedures for successful program operation., • Child Safety and Protection: Provide leadership to the Child Safety Program including, but not limited to, staff training/certification, annual policy acknowledgement, criminal background check screening practices, and sex offender registry screening/response., • Compliance & Legal: Collaborates closely with the HR team, creating an inviting, cohesive, safe, compliant, and efficient employee experience, and ensure compliance with I-9, E-Verify, DOL, and FLSA standards, certification standards, ADA Supports, subpoena coordination/review/response, waivers & policy coordination., • Emergency/Incident Response: Manage the YMCA’s Emergency Response Plan and incident/accident reporting system, ensuring that leadership staff, BOD, legal counsel, and insurance brokers/carriers, are informed of risk trends and have access to the data they need to provide the best support and guidance for Association needs including, but not limited to, crisis/emergency management, incident reporting, workers comp reporting, ERPs, legal, YUSA/CPS reporting requirements, injury/accident/incident investigation, follow-up and debriefing, reporting trends, and recommendations for decision making., • Facility: Conduct regular on-site audits to ensure safety protocol is being implemented correctly and consistently, especially in regard to standards for CPOs, OSHA, SDS, ERPs, AED/O2/Crash Bags, etc., • HIPAA: Ensure appropriate HIPAA compliant practices/storage/access to information, and provide program support, evaluation, and training, • Insurance Program: Serve as primary point of contact for claims management, purchase/renewal, broker relationships, coverage alignment, COI requests, third-party contract requirements, and regular shops of market to ensure competitive cost management., • Volunteer Management: Establish standards, screening, onboarding, and management of volunteers (serve as administrator over any volunteer management software/tools), in alignment with Praesidium best practices., • Vehicles & Transportation: Collaborate with the Transportation Coordinator to maintain updated transportation training manuals, driver records, insurance coverage and safety training/screening programs. OVERALL IMPACT ON RESULTS: • Positively ensuring consistency in the standard of care and quality program delivery is central to our ability to fulfil our mission to the community., • Proactively partnering with senior leaders to carry out the risk management strategy protects the brand and business of the Y., • A well-defined risk program helps strengthen organizational sustainability, credibility, and innovation., • Addressing risk from an organizational purview helps staff and volunteers understand how individual actions affect not only the specific goals but also the achievement of the organizational goals. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. BENEFITS: We believe meaningful work deserves meaningful perks! As a full-time exempt team member, you’ll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan—so you can grow, thrive, and plan for your future while making a difference every day. LEADERSHIP COMPETENCIES: • Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community., • Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause., • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence., • Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment., • Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential., • Emotional Maturity: Demonstrates the ability to understand and manage emotions effectively in all situations. The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies. Requirements: QUALIFICATIONS: • Bachelor’s degree in Human Resources, Risk Management, Business Administration, or related discipline required; Master’s degree preferred. Equivalent professional experience may be considered in lieu of degree., • Minimum of two (2) years of professional experience in risk mitigation and compliance management within a multi-site or complex organization required; five (5) or more years preferred., • General knowledge of and willingness to stay informed of current employment laws and practices (OSHA, DOL, FLSA, etc.), • Experience in the administration of insurance/safety programs, • Database management and record keeping, • Effective oral and written communication, • Evidence of the practice of a high level of confidentiality, • Microsoft Office, • Risk management or HR certifications a plus (e.g., ARM, SHRM), • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Physical demands include frequent standing and walking; use of hands to handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk and hear; regularly lift up to 20 pounds. YMCA SAFETY REQUIREMENTS: CPR & First Aid – Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives. Emergency Response – Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures. Incident Management – Required to report all safety incidents and hazards immediately and accurately to supervisors. Safe Environment – Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants. Physical Readiness – Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities. Compliance – Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable. Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources. JOB TITLE: RISK MANAGEMENT DIRECTOR POSITION TYPE: Full-Time FLSA: Exempt PAY RATE: $62,179 - $77,724 / Yearly REVISION DATE: 2/23/2026 Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.