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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a Project Manager to join our Project and Development Services team. Our team’s priorities are: • Delivering strategic solutions for clients, • Leveraging broad network to drive growth, • Developing our people and inspiring others, • Supporting ambitions beyond the workplace, • Applying new technology and data to drive change Project Manager will run design and construction projects. Support local in-house and out of state brokers in an effort to help win business for the market office. Will be tasked to find new opportunities on the street by tapping into local vendors and client contacts. What this job involves Managing industry changing projects As a Project Manager at JLL, you will be directly responsible for leading and delivering challenging projects. Your strong knowledge of construction projects from start to finish will speak to your ability to push the business forward through innovative and industry changing ideas. You will contribute to the development of project budgeting and scheduling and overseeing the strategy and execution through completion of construction. You will be focused on the client experience by providing innovative solutions to conflicting priorities. Creating strategic and collaborative solutions You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a Project Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution. Embracing the human side of business You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships. Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for: Education and experience • A Bachelor’s degree from an accredited institution in Architecture, Engineering or Construction Management is preferred, • (5+) years of relevant experience related to project or construction management. Both verbal and written communication skills are vital, and, of course you’ll be good at establishing relationships with all levels of the organization & external clients. Tech minded The real estate and construction industries are consistently changing with technology. You’ll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of project management technology tools and continually seek opportunities to develop your skillset. An achiever You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 105,000.00 – 135,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our ___. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy ___. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ___. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our ___ page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our ___ which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Senior Project Manager, you will play a crucial role in this pursuit by leading projects and delivering exceptional results for our clients. Your innovative approach, collaborative mindset, and commitment to success will help us further strengthen our culture of collaboration and advancement. What your day-to-day will look like: * Delivering exceptional project management services * Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution * Collaborating with internal teams and external stakeholders to ensure project success * Ensuring projects are completed on time, within budget, and meet quality standards * Providing leadership and guidance to project teams, empowering them to thrive and excel * Building and maintaining relationships with clients, understanding their goals and objectives * Championing JLL's values and culture of collaboration, inclusivity, and belonging Required qualifications: * Bachelor's degree in a related field (Engineering, Architecture, Construction Management, etc.) * PMP certification or equivalent project management certification * Minimum of 7 years of experience in project management, preferably in the commercial real estate industry * Proven track record of successfully managing complex projects from inception to completion * Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams * Excellent organizational and time management abilities to prioritize and manage multiple projects simultaneously * Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment Preferred qualifications: * Master's degree in a related field * Experience leading projects in multiple sectors, including office, retail, industrial, and healthcare * Demonstrated experience in change management and driving innovation * Knowledge of construction processes and building codes * Proficiency in project management software and tools This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 135,000.00 – 160,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our ___. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy ___. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ___. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our ___ page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our ___ which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

The application window is expected to close on: 04/03/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role is open to remote US locations. In this role, you willwork with a team ofstellar product and content marketeers to elevate Splunk's market awareness and drive durable revenue for theSecuritybusiness. You will ownSplunk's security-productpositioning,messagingandactivation along with building a content strategy that feeds into demand generation, events and across critical executive and analyst meetings. As acritical team memberowning creativesecuritystorytelling that cascades into practical customer outcomes, you will play a vital role in Splunk's growth in Security markets, drive sellersuccessand influence product-specific messaging with a view from the "whole picture." The person in this role must be a seasoned enterprise software product marketeerideally with a security backgroundwith an innate ability to craft visionary messaging. Your Impact * Security productmarketing:Driveproduct marketing forSplunk's securityproducts alongsideAI, Machine Data and Data Fabric vision. Partner with cross-functional teamsin platform and observability marketing, fieldpartners and product managersbringthismessaging to life at eventsand incontentanddemand gencampaigns. * Growth and GTM:InfluenceGTMroutes to reach new audiences, creating accompanying seller and partner assets on how to tellthe security value to customers. * Thought Leadership & Storytelling.Champion Splunk'ssecurityin critical industry and corporate events includingbreakoutsand product deep dives, executive and analyst briefings where Splunk is represented. * SellerEnablement: Workalongsideour global enablement teams to translate product messaging into seller specific assets. Help enable the field and ensure seller success via enablementprograms and supporting content. * Collaborative Partnership:Work alongside fellow content, comms, product marketeers and campaign leaders to influence, develop andexecutea GTM strategy for security. Minimum Qualifications * 7+ years of product marketing experiencein the security business. * Bachelor's Degree. Preferred Qualifications * Strong knowledge of existingsecuritytechnologies and solutions in the marketplace, primary vendors, and industry trends and dynamics is strongly preferred. * Customer-first mindset: You are an expert in understanding customer and buyer personas; know how to create clear,powerfuland compelling narratives that stick. * Analytical Storyteller: Comfortable moving between creative reviews and quick execution cycles, influencing executive stakeholders and gathering buy in. * Cross-Org Influence: Alignsstakeholders,drives clear timelines and execution paths, and navigates large organizations with grace. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . Join the team as Twilio's next Solution Architect. This role will join Twilio's Enterprise Applications Development & Operations organization as an Architect responsible for end-to-end architecture, delivery, and people leadership across Billing, AR, Collections, Cash Application, and Revenue Recognition platforms . The role operates at the intersection of technology, finance, and leadership. You will act as a hands-on architect and strategic owner for Twilio's Q2C ecosystem, with deep expertise in Zuora Billing, Zuora Revenue (ASC 606) and ERP accounting flows. You will lead a team of engineers and functional specialists, partner closely with Finance, Accounting, Product, and Business Systems leaders, and ensure Twilio's monetization platforms remain scalable, compliant, and resilient as the business grows through acquisitions, new pricing models, and global expansion. In this role, you'll: Architecture & Platform Ownership: * • Own the end-to-end architecture for Billings-to-Cash, and Revenue platforms, including Zuora Billing, Zuora Revenue, ERP AR, payment gateways, tax engines, and downstream reporting systems, • Design scalable, compliant solutions supporting subscriptions, usage-based billing, complex pricing, amendments, minimum commitments, and bundled offerings, • Lead design workshops, solution walkthroughs, and architecture reviews with business and finance stakeholders, • Translate complex business requirements into robust functional and technical designs, End to end scenarios, Lucid flowcharts, • Oversee delivery of enhancements, transformations, and compliance initiatives across Billing, AR, Revenue, and Cash processes, • Proven ability to influence executive-level decision-making through real-time technical analysis and spontaneous problem-solving, navigating through ambiguity, • Drive system conversions, migrations, and acquisitions onboarding into the Q2C landscape, • Ensure high availability and operational excellence across production systems, including proactive monitoring and issue resolution Integration & Automation: • Govern integrations between Zuora, Salesforce CPQ/CRM, ERP (Oracle), tax engines, banks, payment gateways, usage mediation platforms, and reporting tools, • Champion automation and straight-through processing across billing, invoicing, revenue recognition, and close processes, • Partner with Accounting and Finance to support month-end close, reconciliations, audits, and regulatory reporting, • Own system readiness for ASC 606 revenue accounting, deferred revenue, allocations, and satisfaction events, • Lead, and mentor a high-performing team of application engineers and functional SMEs , influence without authority, • Set clear expectations, career paths,cross learning and development plans for team members, • Act as a trusted partner to senior Finance, Accounting, IT, and Business leaders, • Lead cross-functional programs spanning multiple teams, vendors, and geographies Required: • 15+ years of experience in Billings-to-Cash / Revenue systems., • Proven delivery of at least two (2) end-to-end implementations across Billing, AR, Revenue (ASC 606), and Cash processes, covering design, build, integration, go-live, and post-implementation stabilization, • Deep hands-on expertise in Zuora Billing and Zuora Revenue, including subscriptions, usage, pricing, amendments, invoicing, payments, and ASC 606 revenue recognition, • Proven experience designing and governing complex, enterprise-scale integrations across SaaS platforms including Zuora, Oracle ERP, tax engines, payment gateways, banks, and usage mediation platforms, • Solid knowledge of financial close processes, including AR aging, reconciliations, revenue tie-outs, audit support, and SOX controls, • Experience leading large-scale programs, system implementations, transformations, and platform modernization initiatives, • Strong people leadership skills with experience building, mentoring, and leading global teams, • Excellent stakeholder management, communication, and problem-solving skills, with the ability to influence senior business and finance leadership, • Experience working in Agile delivery models, including backlog management, releases, upgrades, and production support, • Zuora Billing Solution Architect and/or Zuora Revenue Solution Architect certification, • Oracle Financials Cloud certification (AR or Revenue preferred), • Experience supporting high-volume, usage-based, or consumption billing models, • Exposure to global billing, invoicing, localization, and tax compliance, • Experience supporting M&A integrations within Q2C platforms We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00., • Based in the San Francisco Bay area, California: $201,280.00 - $251,600.00 Application Deadline We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Manager, Platform Engineering - Secure Supply Chain. About the job This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio. This leader will drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering teams while creating leverage and centralizing the cost of change across the organization. Responsibilities In this role, you'll: • Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms, • Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization, • Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide, • Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity, • Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities, • Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence, • Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio, • Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers, • Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations, • Experience leading teams through significant technical migrations or platform modernization efforts, • Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries), • Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations, • Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity, • Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams, • Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization, • Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact, • Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management), • Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO) This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200.00 - $259,000.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360.00 - $274,200.00, • Based in the San Francisco Bay area, California: $243,680.00 - $304,600.00 The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until April 6, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Account Executive 4. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Possess a total of 5 years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. This role will be remote and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280 - $145,350., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,000., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Application deadline information Applications for this role are intended to be accepted until April 15th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Presales Architect. About the job This position is needed to enable our healthcare, non-profit, public sector and NGO customers to build the future of communications. The Presales Architect is a critical part of the sales team focused on our Twilio.org segment.Twilio's Presales Architects are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio's solutions. Presales Architects should be comfortable engaging with decision makers, demonstrating product capabilities, and creating solution designs based on customer needs and requirements. As a Presales Architect you will be a recognized pre-sales expert and technical influencer by sales leaders. You will run even the most complex opportunities independently. Effectively communicating across departments and functions while owning the strategic vision for their organization across multiple calendar years. This is the go-to technical person for the sales team who mentors and uplifts their peers. You will work independently but actively prevent yourself from becoming a single point of failure within the team. Responsibilities In this role, you'll: • Partner with Account Executives and Partner Account Managers to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions., • Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio's APIs., • Establish yourself as a trusted advisor to our customers' senior leadership teams, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges., • Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio's Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders, • Proactively identity team or organizational needs, documenting them in depth and evaluating the criticality of the need and then proposes strategies to implement the solutions, • Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations, • Mentor less experienced Presales Engineers and often act as a facilitator or team leader Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 12+ years pre-sales experience selling complex, technical products or 12+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting, • Excellent communicator and presenter who is able to gain audience confidence and effectively communicate the ROI of products across various use cases to customers, • Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution, • Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers., • Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy., • Superior written and verbal communication skills, with the ability to effectively communicate strategic vision, inspire and influence others internally and externally at all organizational levels., • Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests., • Previous software development experience or working knowledge in one or more of the following areas:, • Backend (Java, C#, Node.js, Python, PHP), • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular), • Experience building with REST APIs, • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture., • Previous experience in Telecom, SIP, Contact Center, or Security, • Experience with sales methodologies, • Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience, • Experience managing strategic accounts and evangelizing new use cases and technology in the public sector vertical, • Experience in Social Impact, Healthcare, Public Sector verticals desired This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $163,640.00 - $204,550.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $172,736.00 - $215,920.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $181,824.00 - $227,280.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's Android Engineer for Identity & Security Products, where you'll shape the future of our authentication, verification, and identity applications that protect millions of users globally. About the job As an Android engineer on the Twilio Identity and Security team, you will play a significant role in designing and building our Identity solution which is in its early stages of development. You will be responsible for the end-to-end development cycle, taking ideas from concept to delivery while ensuring our offerings are innovative, robust, and secure. We're investing in exceptional technical talent like you to accelerate innovation and drive meaningful customer impact in an increasingly complex security landscape. We're seeking a senior Android engineer who will work closely with their team and collaborate with Product Managers and teams developing our Identity and Security APIs, while also making a broader impact across the organization. We're looking for someone who thrives both as a team player and when working independently, and who is eager to take on new challenges beyond their comfort zone. You will excel in this role if you enjoy solving complex technical challenges, have a strong interest in advancing solutions within the identity and security domain and are passionate about building high-performing, secure applications. Responsibilities In this role, you'll: • Drive technical excellence by designing, implementing, and optimizing highly scalable distributed applications that power Twilio's Identity and Security products, • Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions., • Improve the reliability, scalability, and efficiency of Twilio's Identity and Security's systems., • Drive best practices in software engineering, including code reviews, testing, and deployment processes., • Develop for other developers: As part of our Identity and Security team, you will be implementing SDKs and libraries that will be used and loved by developers all over the world., • Contribute to architectural discussions and technical roadmaps, • Drive operational excellence by prioritizing observability, reliability, security and performance in all deliverables. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 4+ years of Android professional with experience in writing production level mobile applications and customer facing SDKs, • Fluent in Kotlin, with experience in Java, • Knowledgeable of the Android development ecosystem, frameworks, 3rd party libraries, • Experience in the full mobile development cycle, • Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems, • Experience working with AWS cloud-based infrastructure., • Champion of automated build and test pipelines and test-driven development, • Solid verbal and written communication skills: able to communicate effectively with technical and non technical stakeholders, • A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively., • Experience developing for other developers, • CI/CD, Test automation, • iOS development experience, • Experience working in a geographically distributed team. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600., • Based in the San Francisco Bay area, California: $163,100 - 203,900. Applications for this role are intended to be accepted until March 31, 2026,but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. About the job Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products. As a Staff Machine Learning Engineer within Enterprise AI Engineering, you will be instrumental in developing supervised machine learning (ML) propensity models as well as state-of-the-art GenAI/LLM-powered applications. Your solutions will cater to the dynamic needs of Twilio's diverse verticals and our extensive customer base. This role offers an exciting opportunity to harness the power of advanced machine learning technologies to drive innovation and efficiency. As a member of this team, you will have the opportunity to work on groundbreaking projects that directly impact the efficiency and success of our customers. You will collaborate with talented professionals who are as driven and enthusiastic about AI and Machine Learning as you are. Your contributions will be crucial in shaping the future of AI at Twilio, and you will have the support and resources needed to innovate and excel. Responsibilities In this role, you'll: • Develop and Deploy AI/ML Models: Build and deploy machine learning models by leveraging NLP, recommendation systems & GenAI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base., • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes., • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sagemaker, Lambda, S3, Kendra), MySQL, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions., • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zendesk to inform model development and enhance predictive accuracy. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 5+ years of applied ML engineering experience, • Develop and Deploy AI Models: Build and deploy machine learning models leveraging NLP techniques and GenAI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base., • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes., • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sagemaker, Lambda, S3, Kendra), MySQL, Airtable, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions., • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zendesk to inform model development and enhance predictive accuracy., • Familiarity with using LLMs (OpenAI, Claude, Gemini, Llama etc.), RAG, Agents, Model Fine-tuning, Few-shot prompting, Prompt Engineering., • Experience with Python-specific frameworks such as Llamaindex, Langchain, Streamlit, Gradio, FastHTML, Chainlit etc. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240 - $235,300., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - $249,100., • Based in the San Francisco Bay area, California: $221,360- $276,700. Application deadline information Applications for this role are intended to be accepted until April 30th, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Our Purpose Our purpose was founded in 2005 by pet lovers who couldn't find a suitable place to leave their pets during business trips. What started as a personal quest has grown into the ultimate boarding and daycare resort for dogs and cats. We pride ourselves on providing the highest level of service in the pet care industry. With 15 convenient locations in California, Texas, Illinois, and Colorado, Wag Hotels is the home-away-from-home for spoiled dogs and cats across the US. Wag Hotels provide uncompromising fun, safety, and comfort to pets, as well as, world-class convenience to their parents. Come join our pack! Our Values Our People: Passion in Action • We never compromise on safety, care, or cleanliness- operating with consistency to serve more guests and grow our people. Position Overview The Client Services Manager (CSM) is responsible for delivering an exceptional, hospitality-driven client experience that strengthens trust, grows revenue, and improves operational performance across the hotel. This role oversees front-of-house operations, all client communications, lobby presence, and service recovery, while ensuring all team members uphold Wag’s customer philosophy where every client and pet feels known, valued, and cared for. Reports to: General Manager Why this Role Matters The CSM drives business impact by improving conversion rates, enhancing client retention, increasing adoption of value-add services (bathing, specialized care, enhancements), and ensuring efficient lobby flow that positively influences first impressions and overall client satisfaction. Key Outcomes • Elevated client satisfaction scores (NPS, Public Reviews, Sentiment tracking)., • Improved conversion rates for tours, daycare discovery, lapsed customer outreach and lobby-based upsells., • Reduced guest concerns through proactive communication and service recovery., • Strong CS team engagement with clear expectations, coaching, and accountability., • Increased adoption of bathing, upgrades, add-ons, and seasonal offerings. Core Responsibilities Client Experience & Front-Desk Operations • Maintain continuous lobby presence to ensure warm greetings, professional presentation, and high-touch client interaction., • Oversee check-in, check-out, tours, and daily communication with pet parents., • Ensure accurate guest intake, vaccination uploads, and documentation flow from front desk to back-of-house teams, and vice versa. Team Leadership & Training • Own the onboarding and training experience for all team members, ensuring structured, timely, and quality skill development., • Deliver and reinforce training programs, going beyond the “how” to share the “why.”, • Foster a culture of continuous learning through ongoing coaching, and real-time feedback., • Serve as an effective trainer and facilitator, including review of training materials and delivering content in both group and 1:1 settings. Communication & Service Recovery • Manage service lapses with empathy and clarity and follow all escalation protocols., • Communicate proactively with clients regarding reservations, vaccination gaps, special care needs, or guest’s stay concerns with their program, health, or behavior adjustments. Sales & Revenue Enablement • Guide clients through program benefits, packages, upgrades, and add-ons., • Lead by example in cross-selling and consultative upselling opportunities., • Monitor bathing availability and collaborate with bathers/grooming to align schedule with demand. Operational Execution • Maintain cleanliness, organization, and professional appearance of the front desk and lobby., • Ensure readiness and eliminate bottlenecks., • Oversee front of house flow, billing issues, and guest profile accuracy. What we are Looking For: Required Qualifications • Proficiency in front-of-house operating systems., • Ability to interpret dashboards, KPIs, and operational reports., • 2–4 years in client services, hospitality, or related fields., • Fluent in speaking, reading, and writing English., • Must obtain Pet First Aid/CPR within the first 90 days of employment, with renewals every 2 years (provided by Wag Hotels)., • Experience in high-volume environments., • Strong organizational and prioritization skills., • Hospitality-driven mindset., • Ownership mentality., • Calm under pressure., • Demonstrated ability to develop team members., • Resourceful, solves problems before escalating issues., • Strong communication and conflict-resolution skills, including comfortability with public speaking. Preferred Qualifications • 1–2 years supervisory experience preferred. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift 15 pounds at times, • Ability to travel when needed, • Ability to be around dogs and cats for an extended period of time

Litigation Associate – Emeryville, CA About us: Maune Raichle Hartley French & Mudd, LLC is a national plaintiffs’ law firm that exclusively represents victims of mesothelioma. Our firm is based in St. Louis with ten offices across the country and rapidly growing teams. With over eighty attorneys and two hundred seventy total employees, we are dedicated to maximizing the recovery of our deserving clients. What we’re looking for: Our Emeryville office is seeking to hire a Litigation Associate to support our growing clientele. We are looking for energetic, driven, detail-oriented people for this on-site position. Our cases are complex, frequently involving dozens of defendants. We often achieve multi-million dollar recoveries for our clients. Because of our complex litigation and commitment to our clients, our firm is 100% on site. This allows for a collaborative, open-door environment where we can work together to effectively represent and advocate for our clients. As an associate, you will learn all aspects of asbestos litigation. The successful candidate should be a quick study as you will need to become familiar with various sources of asbestos exposure and the basic medical terminology associated with mesothelioma. You will be responsible for case investigation, managing discovery, taking and defending depositions, document review, drafting and arguing motions, and preparing cases for trial. The successful candidate will serve as a second or third chair during trials with the potential to first chair trials after gaining sufficient experience. Our work involves a lot client contact, which brings us into the lives of families going through the most stressful time of their lives. Empathy and the ability to build rapport with people from varied backgrounds are keys to success in this position. Qualifications: · J.D. from ABA accredited institution and admission to Missouri bar, or eligibility for reciprocity (Illinois admission is a bonus); · Strong academic record; · Excellent legal research and writing abilities; · Ability to cultivate and maintain strong client relationships; · Willingness to travel (30-40% travel on average) to client's homes and other relevant locations frequently for multiple nights; · Ability to work as an individual and as a part of a team on behalf of injured clients; · Strong organizational skills, with the ability to multi-task and prioritize; · Ability to work under a deadline in a fast-paced environment; · Commitment to plaintiff work. Preferred Experience: · Experienced attorneys ideally have some trial, research and writing, and deposition experience, along with case management. Prior asbestos (plaintiffs’ side) experience is preferred, but not required. Candidates with judicial clerkship experience are encouraged to apply. · Please submit a writing sample with your resume. We would like to see original work (a brief or memo) that demonstrates your aptitude in legal research and analysis. Maune Raichle Hartley French & Mudd, LLC offers a competitive salary and a comprehensive benefits package including paid time off, paid holidays, medical, dental, vision, and life insurance, as well as paid parking. In addition, we offer a 401(k) program and short and long term disability insurance. Maune Raichle Hartley French & Mudd, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

___ is running an exclusive, retained search for this position. Please apply directly to this job post on LinkedIn only. Are you a tech trans/commercial lawyer sitting on the sidelines, wishing you were in the beating heart of the AI revolution? Here is a unique opportunity to relocate to San Francisco for the chance of a lifetime. This is that transformative role you've been waiting for! The Company Our client, Mercor, is a hypergrowth AI startup that has revolutionized the intersection of labor markets and AI research. By partnering with leading AI labs and enterprises to provide the human intelligence essential to AI development, Mercor has created a novel category of work where expertise powers AI advancement. Mercor’s vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can’t be captured in code alone. Today, more than 30,000 experts in Mercor’s network collectively earn over $1.5 million a day. Founded in 2023 by Thiel Fellows ___, ___, and ___, Mercor is a Series C company valued at $10 billion and backed by top Silicon Valley investors, including Felicis, Benchmark, General Catalyst, Robinhood Ventures, Peter Thiel, Jack Dorsey and Adam D'Angelo. With an impressive roster of customers (including the top AI labs and Fortune 10 companies) and double-digit, month-over-month revenue growth, Mercor is on a meteoric growth trajectory at every level. The Role Mercor is seeking an ambitious and agile Commercial Counsel. As the third legal hire at the company (and the first Commercial Counsel), you will be a foundational legal partner tasked with overseeing all aspects of commercial legal, including negotiating high-impact agreements and scaling the commercial legal infrastructure as the company grows. In this role, you will: • structure, negotiate and close a wide range of commercial agreements, including: customer contracts, vendor agreements, master service agreements and NDAs;, • partner with and provide practical, business-oriented legal advice cross-functionally to ensure alignment on commercial terms and initiatives;, • develop scalable contract templates, playbooks, and processes to support the company’s growth;, • identify and manage legal risks in a manner that promotes creative and scalable growth; and, • support the General Counsel and fellow members of the legal team, and coordinate with outside counsel as needed. This position will be based full-time in person at the company’s headquarters in San Francisco. The ideal candidate will be a confident, talented and driven lawyer with strong business acumen, who thrives in a fast-paced, fluid tech startup environment. Mercor is a company that is driving hard and fast, which is reflected in their 5-days-per-week in-office work culture. Requirements: • Excellent academic credentials. Juris Doctor from an accredited law school and a member in good standing of the California, Illinois or New York Bar., • A minimum of three (3) years of legal experience, including top tier law firm training, in technology transactions., • Concise, straightforward communicator who is able to translate complex legal concepts for non-lawyer audiences and tailor advice to enable responsible growth., • Exceptional project management and time management skills., • High EQ and integrity; quickly builds strong, positive working relationships with coworkers, customers and other key business partners., • Intense curiosity in and passion for AI technology., • Operates with a sense of urgency., • Positive, enthusiastic and flexible team player with a “doer” attitude who is willing to roll up your sleeves and pitch in where needed. Compensation: The starting cash range for this role is $200,000 - $240,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, and projected impact. The total compensation package for this role may also include equity compensation, discretionary quarterly or annual performance bonuses, benefits such as medical, dental and vision insurance, paid time off, relocation expenses, and more. Next steps: ___ is running an exclusive, retained search for this position. Please apply directly to this posting.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sales Development Representative supporting our New Business and Strategic Sales organizations. About the job This position is neededto grow and develop pipeline for Twilio's New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio's overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We're looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don't check every box, we still encourage you to apply - we're already looking forward to meeting you. Responsibilities In this role, you'll: • Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio's platform., • Receive all the necessary training and insights to confidently begin contacting prospects through Twilio's SDR onboarding experience., • Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline., • Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows., • Research accounts to determine how Twilio's solutions can provide value, then execute outbound dials, personalized emails, and social selling. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Growth-oriented and ready to build toward future leadership or customer-facing roles, • Goal-oriented and biased toward action (our quota is the floor, not the ceiling!), • Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach, • Comfortable with change and energized by a fast-moving environment, • Enjoy variety and creativity in your day-to-day workflow, • Have a demonstrated ability to navigate challenges with resilience This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hr - $32.19/hr., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hr - $33.98., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hr - $35.77/hr., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Lead Consultant / Engineer - Zuora Billings and Revenue About the job This position is needed to join our Enterprise Application Development and Operations team as lead application Engineer. As a lead application engineer, this role is expected to architect, design, develop, configure, test and support the Zuora applications involving Billing, AR and Revenue systems that support all the key business processes involving Finance, quote, Billing, AR, Revenue, & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be an SME in Zuora Subscriptions, Billing, AR, Zuora Revenue, product and pricing config, and Cash application processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio's entire Q2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the billing, cash and revenue processes in Zuora. You need to have an end- end understanding of Twilio's multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects. Responsibilities In this role, you'll: Architecture & Platform Ownership • Own the functional architecture for Zuora Revenue within the Q2C ecosystem, ensuring seamless integration with Zuora Billing, Oracle ERP (AR/GL), CPQ, and reporting platforms., • Design compliant revenue recognition solutions supporting subscriptions, usage, multi-element arrangements, SSP allocations, contract modifications, and bundled offerings., • Lead revenue design workshops with Accounting, Controllership, FP&A, and auditors to define end-to-end accounting scenarios and system configurations., • Translate complex contractual and pricing constructs into scalable Zuora Revenue configurations, including allocations, re-allocations, variable consideration, and contract assets/liabilities., • Drive system implementations, conversions, and acquisitions onboarding while ensuring continuity of reporting, historical data integrity, and audit traceability., • Govern upstream and downstream revenue data flows across Billing, CPQ, ERP, and data platforms to ensure accurate contract ingestion and accounting events., • Implement strong reconciliation frameworks across Billing Revenue ERP GL to ensure financial integrity and audit readiness., • Partner with Accounting to support month-end and quarter-end close, revenue analytics, deferred revenue rollforwards, and disclosure reporting., • Enable scalable reporting for waterfalls, backlog, contract balances, and revenue KPIs., • Act as a trusted advisor to Finance, Accounting, IT, and Business leaders on revenue systems strategy and compliance., • Lead cross-functional revenue initiatives across teams and vendors while balancing strategic priorities with operational stability. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong knowledge of Customer master data management, Product and pricing configuration and integrations with multiple external systems for creating the data in Zuora billing and Revenue., • Strong knowledge of Zuora subscriptions, billing, product and pricing management, Zuora revenue (ASC 606)., • Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax., • Good understanding of the Zuora platform, objects, Custom events and Zuora workflows., • Knowledge on developing and executing system conversion and implementations., • Good understanding of Customer aging, AR to GL reconciliation and month end processes, • Should have a good knowledge of change management, Agile methodologies., • Zuora Billing Solution Architect This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :$155,520.00 - $194,400.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00, • Based in the San Francisco Bay area, California: $182,960.00 - $228,700.00. Application deadline information Applications for this role are intended to be accepted until 30th March, 2026,but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next New Business Account Executive. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies, spanning industries. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 06, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next New Business Associate Account Executive! About the job This position is needed to ownprospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing growth and Mid-Market companies, spanning industries. New Business Associate Account Executives have experience with the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Be responsible for new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 3 - 4 years of full cycle sales experience, with a minimum of 2 years managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain experience with retail industry companies. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $86,152.00 - $107,690.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $90,936.00 - $113,670.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $95,720.00 - $119,650.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 15, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Video Producer Intern! About the job This position is needed to support the video production and multimedia team across the full production lifecycle from pre-production planning and on-set coordination to editing, asset management, and live event execution. A hands-on internship supporting Twilio's video production and multimedia team across corporate, event, and marketing content from shoot logistics and on-set coordination to editing, motion graphics, and live event execution, offering broad exposure to professional production workflows in a fast-paced tech environment. Responsibilities In this role, you'll: • Track and manage video production projects from brief to delivery, ensuring deadlines and milestones are met, • Coordinate logistics between stakeholders, vendors, and creative teams to keep projects moving efficiently, • Maintain and update production schedules, shot lists, and project trackers across active productions, • Organize and manage digital asset libraries, ensuring files are properly named, stored, and accessible, • Draft creative briefs, project summaries, and status updates to keep stakeholders aligned, • Identify and flag production bottlenecks, risks, or resource gaps to the directing producer Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Currently pursuing a degree in Film & Television Production, Communications, Media Studies, or a related field, • Experience with project management tools such as Airtable, Bynder, Asana, Notion, or equivalent, • Familiar with video production workflows and terminology across pre-production, production, and post-production, • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously, • Excellent written and verbal communication skills for cross-functional collaboration, • Detail-oriented with a proactive approach to problem-solving and follow-through, • Comfortable working in a fast-paced, deadline-driven environment with shifting priorities, • Proficiency in Google Workspace (Docs, Sheets, Drive) for documentation and file management, • Spanish language proficiency a strong plus, supporting content and collaboration across Twilio's global teams, • Familiarity with Adobe Creative Suite, particularly Premiere Pro or After Effects, • Experience with video conferencing and virtual production tools such as Zoom, StreamYard, or similar platforms, • Prior internship or project experience in video production, media, or a creative agency environment, • Working knowledge of caption and subtitle workflows, • Interest in or exposure to live event production and corporate conference environments This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $28/00/hour Applications for this role are intended to be accepted until April 2nd, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Public Relations Intern! About the Role Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn't just about monitoring feeds-it's a high-impact role where you'll dive headfirst into corporate storytelling, media relations, and social media strategy. You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement. If you're a sharp writer who knows how to spot a trend and turn technical concepts into relatable news, we want to hear from you. What You'll Gain • Professional Growth: Real-world experience in a global communications department at a leading technology company., • Strategic Storytelling: Gain experience translating complex technical innovation into compelling narratives for global audiences., • Media Relations & Content Support, • Monitor daily news coverage to help identify new stories; daily social listening to help Twilio's corporate channels jump on to social trends or enter into the conversation., • Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public., • Strategy & Research, • Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement., • Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio's executive profiles and brand authority., • Operations & Global Coordination, • Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns., • Assist with administrative tasks including scheduling team meetings, and organizing assets and files., • Help maintain internal PR databases, track project timelines, and assist with tracking coverage. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required • Currently pursuing or completed a Bachelor's or Master's degree in marketing, communications or related field, • Interest in Public Relations/ Corporate Communications, • Interest in the tech industry, specifically B2B companies, • Exceptional written and verbal communication skills, • Ability to multitask and thrive in a fast-paced environment, • Strong research, critical-thinking, and organization skills, • Passion for technology and how it solves real-world problems, • Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout) This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $24.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $26.00/hour Applications for this role are intended to be accepted until April 1st, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Digital Sales Representative - Expansion. About the job This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base. Responsibilities In this role, you'll: • Manage and expand customer accounts within the Self Service segment., • Own a book of business with the goal of protecting revenue and driving upsell and cross-sells, • Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results., • Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE, • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager., • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn, • Work closely with marketing teams to align on messaging and campaigns, • As a Digital Sales Representative you will live the Twilio Magic values:, • BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction, • WEAR THE CUSTOMER'S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio's communications API platform so that, together, you can design a solution for their specific use case needs, • EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform, • DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance, • Demonstrated track record of managing business forecasts and financial models., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Entrepreneurial mindset with appetite to define processes and build programs., • Record of delivering revenue and gross profit results This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont: $36.01/hr - $45.01/hr., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $38.01/hr - $47.52/hr., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $40.02/hr - $50.02/hr., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Technical Video Content Creator, Developer Ecosystem. About the job This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Creator, you'll combine developer fluency with strong storytelling and on-camera presence to create longform and shortform video content that helps developers succeed with Twilio's platform. You'll own concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life. This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content. Responsibilities In this role, you'll: • Grow and engage Twilio's developer audience through long- and short-form video that educates and entertains developers on Twilio's platform, showcases compelling use cases, and delivers engaging content tailored to them., • Own content concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog- or vodcast-style pieces., • Collaborate with developers and subject-matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs., • Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality., • Publish and maintain content across Twilio's developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 2-3 years creating developer-focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code., • Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms., • Experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team., • Hands-on experience using modern video editing tools (e.g., Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro) and adapting content for different platforms and formats., • Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines., • Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).., • Familiarity with OBS or similar tools for screen capture, livestreams, or recordings. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700., • Based in the San Francisco Bay area, California: $125,040 - $156,300. Application deadline information Applications for this role are intended to be accepted until March 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Technical Consultant - Zuora Billings About the job This position is needed to join our Enterprise Application Development and Operations team as senior Application Engineer who is responsible for design, configure, develop and test Zuora billing to support the requirements of the Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. The candidate should be able to conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. Should be able to mentor a couple of junior consultants under him/her. Should be able to work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be having strong knowledge Zuora SaaS Billing, Usage and Subscriptions, product and pricing config, Cash application and Revenue processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio's entire I2C landscape in partnership with the Global Accounting and billing teams to drive automations and innovation. You will gather requirements, design, configure, develop , test and maintain Zuora billing. Responsibilities In this role, you'll: • Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes., • Drive advanced Zuora configurations including custom workflows (automation, integrations, error handling), mediation and data transformation pipelines, advanced billing rules, custom rating logic, multi-entity/multi-currency global setups, custom reports/data sources, and billing performance optimization., • Design, build, and support robust integrations between Zuora and enterprise systems (Oracle ERP, tax engines, payment gateways, CRM, data platforms), including API-based integrations, middleware flows, automated reconciliations, and audit control mechanisms., • Own post-go-live production support, including incident management (P1/P2), root cause analysis, change and release management, operational stability, and support for financial close and compliance processes., • Lead full lifecycle implementations (requirements through hypercare), provide governance and technical leadership, mentor team members, ensure documentation and knowledge transfer, and represent Zuora architecture in executive and cross-functional design forums., • Develops and executes system conversion and implementations., • Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong knowledge of Zuora subscriptions, billing, product and pricing management., • Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax., • Expertise in Zuora platform, objects, Custom events and Zuora workflows., • Knowledge on developing and executing system conversion and implementations., • Good understanding of Customer aging, AR to GL reconciliation and month end processes, • Should have a good knowledge of change management, Agile methodologies. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :$128,560.00 - $160,700.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000.00- $170,000.00, • Based in the San Francisco Bay area, California: $151,120.00 - $188,900.00. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 30th March, 2026,but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Full Stack Software Engineer (L1). About the job This position is needed to help the Messaging and Email experience team build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications. Responsibilities In this role, you'll: • Develop and maintain software, contributing to the overall team success, • Work with a small and collaborative team, whiteboarding ideas, building full stack products, Apis and services, • Perform thorough and thoughtful code reviews to help maintain a high standard of code quality, • Support production operations, building, releasing and assisting with team on-call Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Experience building scalable software systems, and background in distributed systems or infrastructure to help deliver mission critical applications, • Experience building web applications that delight customers and the developers working on them, • Experience developing Restful services, • Passionate about technology and enthusiasm for learning and working with new technologies, • Champion good engineering habits (development and testing techniques, security, tech debt balance, agile habits) within your team, • Excellent verbal and written communication skills, • Experience developing for developers, • Experience developing products on AWS, Azure or Google Cloud Services This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $121,635.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $128,790.00, • Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $143,100.00 Applications for this role are intended to be accepted until April 6th , but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as a Software Engineer for Stytch, where you'll shape the next generation of identity products. About the job As a Fullstack Software Engineer, you will shape the next generation of the Stytch product as we bring Stytch's capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. Your focus will be the onboarding and integration experience for our customers - you'll make it fast and delightful for developers to integrate Stytch and for end users to complete authentication and authorization flows, including emerging agentic and non-human identity use cases. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities • Design, build and own the onboarding and integration experience for our customers, including intuitive, reliable SDK APIs that make our product easy to adopt for developers., • Partner closely with Product, Design, and Engineering leadership to shape the team's roadmap, prioritize high-impact work, and deliver features that unlock customer value quickly., • Build in ambiguity: break down complex authentication and identity problems, make pragmatic tradeoffs, and deliver incremental milestones to production., • Raise the bar for the quality of the products you work on through testing, versioning, documentation, backward compatibility, and smooth migration paths., • Improve performance, reliability, and security of client-side flows, especially those on customers' critical paths. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 3+ years of experience as a fullstack engineer delivering customer-facing web products in production using modern frontend technologies (___ experience is a must), • Experience developing and maintaining complex web applications and/or public-facing web SDKs., • Experience building developer-first APIs and tools, with a focus on integration experience., • Proven ability to ship high-quality, reliable software that runs across browsers and environments., • Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions., • Bachelor's degree in Computer Science or equivalent practical experience., • Experience owning or contributing to open-source libraries or SDKs., • Familiarity with authentication, identity, security, or fraud-adjacent client-side flows., • Experience supporting public SDKs: release automation, semantic versioning, deprecations, and long-term maintenance. This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - 146,200., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - 154,700., • Based in the San Francisco Bay area, California: $137,520 - 171,900. Applications for this role are intended to be accepted until May 21st 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Technical Video Content Intern, Developer Ecosystem! About the job This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Intern, you'll combine your passion for technology with storytelling to create shortform video content that helps developers succeed with Twilio's platform. You will spend your summer learning how to structure developer-centric content, improving your coding skills, and gaining hands-on experience with professional video editing. You'll collaborate closely with our Developer Media team to bring educational, engaging content to life. This role involves partnering with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content. Responsibilities In this role, you'll: • Ideate, develop, and release a specific short-form video series tailored for social platforms., • Assist in growing Twilio's developer audience through short-form video that educates and entertains developers on Twilio's platform (Content Creation)., • Develop content concepts, outlines, and scripts for tutorials and explainers (Pre-Production)., • Regularly appear on camera to deliver engaging technical content., • Collaborate with subject-matter experts to ensure content is technically accurate and aligned with developer needs., • Partner with Brand and Marketing teams to review final edits for clarity and quality., • Publish and maintain content across Twilio's developer channels and social platforms (Distribution). Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Currently enrolled in an accredited university as a Junior or Senior, preferably studying Computer Science, Communications, Film, or a related field., • Basic understanding of how to create and edit short-form content (TikTok, Reels, Shorts)., • Foundational knowledge of web-based technologies, including but not limited to APIs, and HTTP methods/requests., • Proficiency in at least one programming language of your choice., • Strong developer empathy and the ability to explain technical concepts clearly., • Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar)., • Familiarity with tools for screen capture, livestreams, or recordings. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $32.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $34.00/hour Applications for this role are intended to be accepted until April 2nd, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior GTM Strategic Operations Manager. About the job Twilio is seeking a Senior Manager to join the Strategic Operations pillar within Sales Operations. We are seeking a high-impact individual to serve as the chief architect of our sales capacity and the primary voice of business performance insights. In this role, you will bridge the gap between "what the board wants" and "what our sales engine can actually deliver." You won't just report on the numbers; you will own the capacity models that dictate our hiring plans and provide the strategic insights that tell our Leadership Team (LT) where to double down and where to course-correct. You keep the GTM organization grounded in reality. You thrive on the challenge of balancing aggressive growth with operational feasibility, and you are never satisfied with a report that doesn't end in a recommendation. The right candidate will have a proven track record of managing sales capacity models, working with multiple stakeholders, and seeing recommendations through to execution. Responsibilities In this role, you'll: • The "Engine" Architect: Design and maintain complex sales capacity models to determine how our GTM organization is performing across the different segments (Strategic, NB, Self Service) update key assumptions as needed, and recommend changes to the GTM organization as a result., • Ramp & Productivity Modeling: Define and track "Time-to-Productivity" and ramp-adjusted quotas. You will ensure we aren't over-relying on "bluebirds" or under-utilizing our existing talent., • The "So What?" Factor: Move beyond data extraction to data interpretation. You will analyze performance trends (e.g., close win rates, cycle length, ASP) to identify the "Why" behind performance gaps., • Segment Deep-Dives: Leverage customer segmentation data to highlight which cohorts are driving growth and which are underperforming, providing actionable recommendations to Sales VPs., • Executive Narratives:Prepare data-backed narratives for key leadership meetings, translating operational metrics into strategic business stories., • Strategic Thinker: You don't just see a headcount number; you see the revenue velocity it represents., • Meticulous: You catch the 1% variance in ramp-time that could lead to a $50M miss in six months., • Empowered Leader: You don't wait for permission to solve a bottleneck; you identify it, socialize the fix, and drive the change. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 8+ years of experience in sales operations or revenue operations for a CPaaS organization, • Have deep understanding of the key metrics/levers for a GTM organization (productivity, eARR, top of funnel, pipeline, etc.), • Built sophisticated capacity models previously and understands key inputs/outputs, • Strong analytical skills with proficiency in data manipulation and reporting tools, • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams, • Strong project management and process mapping skills, with the ability to distill complex situations into actionable steps, • Excellent verbal and written communication skills This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800., • Based in the San Francisco Bay area, California: $182,960 - $228,700. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Marketing Analytics Automation & Enablement Manager. About the job This position is needed to serve as architect of the marketing organization's automated intelligence engine, unifying disparate data ecosystems into a cohesive, high-velocity growth platform. You will ensure the integrity of our underlying data architecture, implementing sophisticated automation that transforms reporting and analytics velocity, and establish a "best-in-class" work ecosystem through advanced generative AI systems. As the internal automation champion, you will drive the strategic scaling of the entire marketing analytics organization, institutionalizing efficiency and dramatically accelerating the 'velocity to value' for global stakeholders." Responsibilities In this role, you'll: • Architect automated frameworks for reporting & analytics to drive weekly executive cadences, replacing manual effort with high-velocity, real-time insights, • Consult with cross-functional team members to identify workflow bottlenecks and architect automated systems that maximize departmental throughput., • Conduct comprehensive audits of analytics and reporting workflows to design and implement optimized, automated processes that eliminate structural inefficiencies and maximize team output., • 3P Enrichment: Drive enhanced capability and automation for third-party data enrichment tools., • Design and govern a shared AI foundation within the marketing strategy & analytics team, including a centralized repository of optimized skills, prompts, "gems," and automated scripts. You will turn individual expertise into institutional knowledge, ensuring the entire marketing organization benefits from a unified, high-performance AI toolkit., • Act as the lead architect for AI-driven workflows - leveraging OpenAI, Claude, and Gemini - to automate Query optimization, Insights generation while actively training the broader team to institutionalize these efficiencies., • Serve as the primary technical lead for collaboration with our Enterprise Tech (ET) teams, overseeing Segment integrations, BigQuery architecture, and overarching data governance to ensure a secure, scalable environment. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 5+ years of experience in analytics engineering or data operations, with a focus on building automated, high-velocity reporting frameworks and intelligence systems., • Demonstrated experience applying Generative AI and LLM-driven solutions (OpenAI, Claude, Gemini) to automate complex analytics workflows and data synthesis at scale., • Expert-level SQL proficiency (Presto/BigQuery, CTEs, window functions) and the ability to leverage Python for data automation and systems integration., • Advanced experience in prompt engineering for complex data extraction, automated code generation, and sophisticated narrative analysis., • Deep understanding of the data lifecycle, including ETL/ELT processes, data warehousing, and the integration of third-party enrichment tools into a centralized ecosystem, • A passion for "socializing" technical advancements and a proven ability to lead team-wide training to institutionalize new tools and workflows, • Familiarity with Salesforce object structures (Leads, Contacts, Opportunities) and the logic required for complex pipeline and revenue attribution., • Hands-on experience with the "technical plumbing" of web analytics, including GA4, Google Tag Manager (GTM), and Adobe Target, specifically regarding how they feed into downstream data warehouses. Advanced proficiency in Looker or Tableau, with a focus on building scalable, automated dashboards that empower stakeholders with self-service insights., • Experience managing the data flow between CDPs (e.g., Segment), marketing automation platforms, and Business Intelligence layers to ensure a "single source of truth." This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700., • Based in the San Francisco Bay area, California: $125,040 - $156,300. Application deadline information Applications for this role are intended to be accepted until April 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 03/16/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Are you passionate about selling cutting edge technology into some of the world's largest companies? Come join one of the most exciting companies & technologies in the Kubernetes space, Isovalent, the company behind the game changing eBPF, Cilium and Tetragon projects. We are a team of highly passionate technologists, transforming an entire industry. We believe deeply in Open Source, and value the diverse community around it. We aim to provide significant value to our customers with our value-added enterprise offerings. Our Isovalent Enterprise platform delivers unparalleled identity-aware networking, observability, and security for Kubernetes and beyond. ,. Isovalent builds open-source software and enterprise solutions solving networking, security, and observability needs for modern cloud native infrastructures. The flagship technology, Cilium, is the choice of leading global organizations, including Adobe, AWS, Capital One, Microsoft, Datadog, GitLab, Google, and many more. Isovalent now a part of Cisco. Isovalent is driven by a simple goal: Building amazing technology and making our customers successful with it. Beginning with our open source roots, building outstanding technology with a great team continues to be at the core of everything we do. We work every day to inspire our customers with our solutions and exceed their expectations. Beyond technology, many Isonauts share a love of the outdoors, running, hiking, skiing, climbing and biking. Your Impact Isovalent is seeking an Enterprise Account Executive to drive revenue for its game changing Isovalent Enterprise solution. This is a quota-carrying sales role targeting US East Enterprises solving complex use cases around networking, observability and security for their microservices and cloud-native applications. Reports directly to the Head of Sales & GTM for the Americas. • Define and execute strategy & sales plans for your region, • Forecast, meet, and exceed quota expectations, • Partner closely with technical resources to ensure technical excellence in all positioning, competitive analysis, proposals and exchanges., • Through a combination of inbound and outbound leads, develop and manage a high-velocity, ARR and TCV sales pipeline, • Collaborate on and improve all aspects of the sales cycle, including product, support, demand gen, marketing and sales engineering, • Provide customers and partners with proposals, pricing and configurations to meet their needs, • Qualify, solution and articulate Isovalent value proposition(s) and key differentiators to prospects, customers and colleagues within Cisco, • Understand the cloud native market, being familiar with competing technologies, projects, companies and their offerings Minimum Requirements • 5+ years of Enterprise Sales experience selling to Fortune 500 Companies, • Domain experience with one or more of the following required: Compute platforms (Kubernetes, VMware, RedHat, Openstack, Docker, AWS, Azure, Google Cloud), Monitoring software, Data Center Security, • Strong track record consistently overachieving sales targets, • Experience in selling Enterprise Technologies based on Opensource Software, • Experience selling to Cloud Native Platform and Security teams At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $318,500.00 to $422,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $318,500.00 - $480,300.00 Non-Metro New York state & Washington state: $303,800.00 - $458,700.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Software Engineer (L2). About the job This position is needed to build and scale Stytch's core product as we bring Stytch capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. Join the Stytch team at Twilio to shape the next generation of identity products. You'll build backend systems that power authentication, authorization, and emerging agentic and non-human identity use cases. You'll partner closely with product and engineering leadership to design and deliver high-impact, customer-facing features, and evolve our platform for Twilio scale. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities • Build backend product capabilities for Stytch's identity platform on Twilio-shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases., • Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features., • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives., • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship., • Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers., • Improve production quality and resilience through strong observability, incident response and remediation. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 3+ years experience in designing, building and operating high-scale, mission critical cloud based production systems., • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code., • Extensive experience with RESTful API design and development., • Bachelor's degree in Computer Science or related industry experience., • Excellent written and verbal communication skills., • Familiarity with Go, TypeScript, and DynamoDB, • Experience building developer tools or SDKs Location This role is US remote Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - 146,200, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - 154,700, • Based in the San Francisco Bay area, California: $137,520 - 171,900 Applications for this role are intended to be accepted until June 21st 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Software Engineer (L3) on the Console Runtime team. About the job This position is needed to help Twilio develop and deliver new capabilities in the Twilio Console platform. You will be a member of a SCRUM team which designs, implements, owns and operates the Twilio Console Runtime which powers the Twilio Console Web application. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world's most trusted customer engagement platform. Responsibilities In this role, you'll: • Design, develop, test and deploy new features using technologies such as GraphQL, NodeJS, React, Typescript, Playwright, ViTest and Buildkite., • Own your code, respond to incidents and participate in on-call rotation and participate in RCAs for incidents., • Meet Definition of Done for the software you build., • Refactor and reduce technical debt., • Write automated unit and integration tests in a continuous integration and delivery environment., • Manage your work through the use of Github, Jira, and Twilio's build/deploy systems., • Collaborate with other team members, including Product leadership, influence, own, and work to improve the platform., • Actively participate in design and code review, backlog refinements and other agile ceremonies and work with team members to meet team's sprint commitments., • Work independently or with your team to troubleshoot/determine resolution for issues in your team's domain., • Be responsible for documentation of projects you work on. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor's degree in Computer Science or related industry experience., • 5+ years of hands-on development experience developing and operating Web applications using modern javascript technologies, preferably React, NodeJS and Typescript., • 5+ years of hands-on experience with scalable and high performing backend systems or Backend-For-Frontends., • Experience with REST APIs and GraphQL., • Knowledge of modern automated testing and CI/CD pipelines using Buildkite or Jenkins., • Champion of good engineering habits: development and test techniques, security, automation., • Experience in triaging and solving production issues., • Positive attitude and aptitude to learn and execute quickly as part of a SCRUM team., • Iterative development and deployment, Scrum and Agile methodologies., • Communicate clearly and concisely, orally and in writing., • Good team player and ability to communicate well in a remote work environment. Desired: • Experience with AWS or other public cloud infrastructure platforms., • Hands-on experience of developing and implementing testing strategies using robust automated testing frameworks such as Playwright and Cypress., • Ability to build effective working relationships with all levels of the organization across different locations and time zones. Location We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 - $176,900.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00., • Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00. Applications for this role are intended to be accepted until 3rd April 2027, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Executive Business Partner. About the job This position is needed to juggle multiple deliverables with competing deadlines, take effective action without knowing the full picture, plan global offsite events, and provide proactive calendar support. You will partner with executives to drive execution on team initiatives in support of business priorities. You will be a part of an incredibly talented team of Executive Business Partners and Administrators. Responsibilities In this role, you'll: • Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed., • Serve as the point person for planning global, multi-day team onsite meetings., • Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs., • Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management., • Act as a point person for your executives' direct reports, building strong relationships across their team(s) to progress your executives' priorities and identify any challenges., • Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives., • Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 7+ years' experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities., • Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills., • Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel., • Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc., • Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events., • Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.), • Large event planning experience, • Previous support roles within the Tech industry, • Understanding of business operating cadences and team requirements to align and maintain rhythms, • Prior experience with contract management and procurement processes, • Ability to conduct research, create reports or presentations, • Managing T&E expenses to budget, • Strong written and verbal communication skills This role will be remote and based in the West Coast, USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700., • Based in the San Francisco Bay area, California: $125,040 - $156,300. Applications for this role are intended to be accepted until April 10, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Strategic Account Executive for High Tech Accounts! About the job We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve. Responsibilities In this role, you'll: • Manage and strategically expand relationships with our High Tech customer accounts., • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio., • Drive the entire sales process from prospecting to deal closure, including launch., • Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization., • Understand the customer's technical requirements and map them to the capabilities of Twilio's communications API platform so that together you can design a solution for their specific use case needs., • Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP's of innovation, omni-channel and digital strategy stakeholders., • Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions., • Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Demonstrated success by exceeding quota on a consistent basis., • Demonstrated track record of managing business forecasts and financial models., • Entrepreneurial mindset with appetite to define processes and build programs., • Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence., • Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets), • Excellent verbal and written communication & presentation skills., • Experience selling API based solutions, • Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS), • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments., • Software, SaaS, CPaas or PaaS selling experience. Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00, • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00, • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00, • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until April 6th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen.This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios The FedRAMP SRE team is focused on our Federal region's platform. The team is responsible for all aspects of the Federal region's infrastructure and operations, such as availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, with a strong focus on security. The job is to handle the Federal region's core infrastructure services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day. We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective. We're looking for talented engineers with a software or operations background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You must be willing to work closely with our application development teams to ensure the reliability, performance and security of our infrastructure. * Join forces with the software engineers to ensure that the ThousandEyes platform's Federal region infrastructure and services are designed and optimized for availability, latency, and performance. * Design, implementation, and management of FedRAMP-compliant infrastructure and systems. * Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. * Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls. * Design and implement dynamic infrastructure. Solutions to run our platform's infrastructure as we grow and continue scaling (think multi-region scale). * Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems. * Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems. * Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure. * Participate in and contribute to improving our 24x7 incident response and on-call rotation. * Capacity planning for the infrastructure and platform and help teams prepare for growth. * Experience building and/or operating FedRAMP environments. * Solid understanding of the FedRAMP framework, its controls, and compliance requirements. * Ability to write high-quality code in Python, Go, or equivalent languages. * Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols. * Knowledge of cloud providers, ideally AWS. * Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes. * Good Communication and documentation skills. * Solid sense of ownership, drive, and enthusiastic attention to detail. * Ability to build and implement scalable and well-tested solutions. * Experience identifying and analyzing cyber security risks. * Familiarity with security standard processes, vulnerability management, and incident response processes. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 01/13/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote role based out of the San Francisco Bay area requiring 30% travel to client sites in the area. Meet the Team As we continue to uphold our standard of excellence inCisco's Commerical segment, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers andanticipatetheir needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident ourteamprovides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment. Your Impact Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. The SE will partner with our AccountExecutivesin a pre-sales technical function,showcasingCisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and staycurrent;the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence. Including the above, the SE will perform the following functions: • Technology solution consultant to the customer and the Cisco account team, • Leveragean array of Cisco technology, services, and support specialists, • Collaborate closely with the AccountExecutiveon account planning activities, • Educate the customer on Cisco differentiation, creating demand, • Set a brand preference to Cisco, • Align Cisco's product and services capabilities to customers business drivers Minimum Qualifications • 5+ years of industry-related experience, • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis isrequired, • Knowledge of Cisco's Solutions, and networking fundamentals, • Locatedin San Francisco Bay Area with the ability to be onsite as needed Preferred Qualifications • CCNP, CCDP, or similar vendor certification preferred., • Customer intimacy skills, • Pre-sales experience preferred., • Typically requires BS/BA (EE/CS) or relevant experience At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $223,000.00 to $287,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $223,000.00 - $330,300.00 Non-Metro New York state & Washington state: $217,200.00 - $315,300.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Analyst Relations Intern! About the job This position is needed to support a team building trusted, influential relationships with top-tier industry analysts and influencers that elevate Twilio's market position, as well as leverage the expertise of analyst partners to guide internal team strategy for winning in the next era of CX. Responsibilities In this role, you'll: • Develop internal analyst newsletter that helps guide internal stakeholders on key analyst perspectives and feedback, • Create regular external analyst newsletter that keep analyst community updated on latest announcements, wins, customer stories and thought leadership, • Prepare briefing doc drafts for exec engagements, • Work with Executive Business Partners (EBPs) on scheduling / availability for analyst engagements, • Pulling and summarizing relevant research, • Keeping our internal pages and resources up to date, • Support inbound research requests from stakeholders and cross functional teams, • Helping to support analyst submissions and RFIs, • Drafting analyst email updates Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Currently pursuing or completed a Bachelor's or Master's degree in marketing, communications or related field, • Excellent writing, editing and attention to detail, • Growth mindset, • Good research and analytical skills with an ability to digest content and summarize key takeaways This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.00/hour, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $28.00/hour Applications for this role are intended to be accepted until April 10th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen.This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The FedRAMP SRE team is focused on our Federal region's platform. The team is responsible for all aspects of the Federal region's infrastructure and operations, such as availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, with a strong focus on security. The job is to handle the Federal region's core infrastructure services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day.We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective. We're looking for talented engineers with a software or operations background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You must be willing to work closely with our application development teams to ensure the reliability, performance and security of our infrastructure. * Join forces with the software engineers to ensure that the ThousandEyes platform's Federal region infrastructure and services are designed and optimized for availability, latency, and performance. * Design, implementation, and management of FedRAMP-compliant infrastructure and systems. * Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. * Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls. * Design and implement dynamic infrastructure. Solutions to run our platform's infrastructure as we grow and continue scaling (think multi-region scale). * Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems. * Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems. * Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure. * Participate in and contribute to improving our 24x7 incident response and on-call rotation. * Capacity planning for the infrastructure and platform and help teams prepare for growth. * 5+ years of experience. * Experience building and/or operating FedRAMP environments. * Experience identifying and analyzing cyber security risks. * Solid understanding of the FedRAMP framework, its controls, and compliance requirements. * Familiarity with security standard processes, vulnerability management, and incident response processes. * Ability to write high-quality code in Python, Go, or equivalent languages. * Ability to build and implement scalable and well-tested solutions. * Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols. * Knowledge of cloud providers, ideally AWS. * Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes. * Good Communication and documentation skills. * Solid sense of ownership, drive, and enthusiastic attention to detail. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Social Media Specialist on Twilio's Corporate Communications team. About the job This Social Media Specialist position is needed to build our community and increase brand awareness for Twilio. We're looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn't afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We're looking for someone who can cut through the noise. Creative, non-standard resumes strongly encouraged! If this ^^ describes you, please submit your resume along with: 1. A draft of a social media post (choose your channel) pitching why you should be Twilio's next Social Media Specialist OR a haiku about what makes a social post go viral, 2. Your favorite viral social post from a B2B company in the last six months and why you selected it. Responsibilities In this role, you'll: • Create compelling, on-brand content showcasing our customers, capabilities, and culture., • Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok., • Help execute our editorial calendar and campaigns., • Manage Twilio's employee advocacy program, equipping our global and regional teams to share content., • Engage and build our community of technical developers, consumers, and business decision makers daily., • Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives., • Contribute to Twilio's mission of building the world's leading customer engagement platform by showing what's possible with it., • Create interesting, engaging content for our top executives., • Perform analysis and use data to prove our program is growing and our bets are paying off., • Constantly experiment and test new tactics to reach new audiences. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Has experience managing brand social., • Expresses complex thoughts or ideas in 100 characters or less., • Thinks outside of the box and presents ideas clearly., • Is organized and loves to take projects and run with them., • Uses data to tell a story and has proven success on social., • Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial., • Enjoys building community. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $31.77/hour - $39.71/hour., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour., • Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour. Application deadline information Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Manager of Offensive Security. About the job As the Senior Manager of Offensive Security and Red Teaming, you will lead an elite team of ethical hackers and security penetration testers dedicated to proactively uncovering and mitigating vulnerabilities across the enterprise and our products. You are a technical expert and a strategic leader. You will design and oversee sophisticated adversary emulation exercises that challenge our defenses, ensuring that our security team and overall security posture are prepared for real-world threats. Responsibilities In this role, you'll: • Strategic Leadership: Develop and execute a multi-year roadmap for offensive security, including red teaming, penetration testing, bug bounty, and vulnerability research., • Adversary Emulation: Design and lead full-scope red team engagements that simulate Advanced Persistent Threats (APTs) to test detection and response capabilities., • Program Management: Oversee the end-to-end lifecycle of offensive engagements, from initial scoping and Rules of Engagement (RoE) to final reporting., • Purple Teaming: Facilitate collaborative "Purple Team" exercises with Detection and Response (TDR) to improve detection logic and incident response playbooks., • Executive Communication: Translate complex technical findings into actionable business risk assessments for C-suite executives and Board members., • Team Mentorship: Recruit, retain, and develop a high-performing team of offensive security engineers, providing technical guidance and career coaching., • Vulnerability Management Integration: Partner with vulnerability management, product, and engineering to ensure that findings from offensive tests are prioritized and remediated effectively., • Tooling & Automation: Oversee the development of custom scripts, payloads, and C2 (Command and Control) frameworks to enhance the team's stealth and efficiency., • Adversarial AI Testing: Conduct specialized threat modeling for AI-native applications, focusing on the OWASP Top 10 for LLMs and MITRE ATLAS (Adversarial Threat Landscape for AI Systems)., • AI attacks and mitigations: Design and execute manual and automated Prompt Injection & Jailbreaking to bypass model guardrails, system prompts, and safety filters., • Regulatory Compliance: Ensure all offensive activities align with legal, ethical, and regulatory standards (e.g., GDPR, SOC2, PCI-DSS)., • Threat Intelligence Integration: Incorporate current Cyber Threat Intelligence (CTI) into attack scenarios to ensure they reflect the latest real-world TTPs (Tactics, Techniques, and Procedures)., • Third-Party Oversight: Manage relationships and quality control for external security consultancy firms performing third-party penetration tests., • Research & Development: Encourage and lead research into emerging technologies to identify future attack vectors. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Experience: Minimum of 10+ years in cybersecurity, with at least 5 years specifically in offensive security roles and 2+ years in a leadership or management capacity., • Technical Expertise: Deep knowledge of security frameworks like the MITRE ATT&CK framework, Cyber Kill Chain, and advanced exploitation techniques (e.g., AD, cloud, and applications attacks)., • Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar, • Infrastructure Knowledge: Proficient in attacking and defending diverse environments including AWS/Azure/GCP, Kubernetes, and hybrid-cloud architectures., • Hands-on AI Testing: Proven experience in automating red teaming for GenAI and proficiency in using AI offensive tools like PyRIT, Prompfoo, Xbow or Counterfit to build and stage AI powered attacks, • Tooling Proficiency: Advanced experience with red team and penetration testing tools such as Cobalt Strike, Burp Suite Pro, Metasploit, BloodHound, and Sliver., • Programming Skills: Strong ability to code or script in Python, PowerShell, Go, or C++ for exploit development and task automation., • Analytical Thinking: Proven ability to connect individual vulnerabilities into complex attack chains that demonstrate significant business impact. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188, 240 - 235,300., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - 249,100., • Based in the San Francisco Bay area, California: $221,360 - $276,700. Applications for this role are intended to be accepted until May 21st 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Finance Manager, R&D. About the job Twilio is seeking a Finance Manager to join our Product Finance team. You won't just be "crunching numbers"-you will be the primary strategic architect for the financial future of our Messaging channel. This is a high-impact, business-partnership-heavy role where you act as the lead strategic finance partner for the Messaging leadership team. You will provide the financial governance needed to turn technical product roadmaps into sustainable growth, ensuring our messaging channel remains both a market leader and a model of operational efficiency. While Messaging is your anchor, your influence is enterprise-wide. You will own a portfolio of strategic special projects, leading cross-functional teams to solve Twilio's most complex scaling challenges and identifying untapped levers for growth and margin expansion. Responsibilities In this role, you'll: • Strategic Business Partnership: Serve as the lead finance partner to VP and Director level R&D leaders. You will influence strategy for the Messaging channel, while supporting and assessing the ROI of roadmap invesments, • Product Performance & KPIs: Define, track, and report on the "vitals" of the product. You'll go beyond the spreadsheet to identify why certain metrics are moving and surface actionable insights for growth and cost optimization., • Scenario Modeling: Build complex, flexible financial models to evaluate product launches, pricing changes, and key strategic initiatives. You'll be the voice of reason (and data) when deciding which bets Twilio should double down on., • Operational Excellence: Own the full forecast for Messaging channels. This includes top-line volume and COGS, ensuring high accuracy in a high-growth environment. Lead the monthly/quarterly close process for your business units, providing clear variance analysis and actionable insights to senior leadership. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Bachelor's Degree in Finance, Business, Economics or related field, or equivalent experience, • 6-8 years of progressive experience in FP&A, Strategic Finance, or Investment Banking., • Mastery of Excel/Google Sheets for building multi-variable, driver-based models (e.g., usage-based revenue forecasting, unit economics, and complex COGS structures)., • High comfort level navigating large datasets. Proficiency in SQL (to query usage data) and Tableau/Looker (for dashboarding) is strongly preferred., • Proven ability to act as a strategic Finance partner for VP-level stakeholders, translating technical R&D roadmaps into financial impact., • Comfort with the ambiguity of a "business partnership heavy" role where the roadmap can shift based on market dynamics., • Direct experience in a high-growth SaaS, Cloud, or Telecom environment is highly desirable., • Anaplan and Oracle skills a plus This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. .The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700, • Based in the San Francisco Bay area, California: $137,520 - $171,900 Applications for this role are intended to be accepted until 04/02/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sr Financial Manager, GTM Finance. About the job We're looking for a strategic, curious, and collaborative Sr. Financial Manager GTM Finance team. In this role, you'll serve as the dedicated finance partner to North America Sales. You'll help drive financial rigor, unlock growth opportunities, and ensure we're investing resources where they matter most. This role will lead forecasting, financial modeling, and decision support, while helping leaders across these teams understand performance and manage expenses effectively. Responsibilities n this role, you'll: • Be a trusted FP&A partner to the North America Sales organization, • Lead forecasting, budgeting, and reporting for operating expenses (OpEx), • Develop and maintain models to assess sales productivity and GTM efficiency, • Provide financial insights to guide investment decisions and drive resource allocation, • Collaborate cross-functionally to identify growth opportunities, margin drivers, and increase cost efficiency, • Build flexible financial models to support ad-hoc analysis and scenario planning, • Communicate complex financial information in clear, actionable ways to business partners Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 10+ years of FP&A experience in a progressive financial role, • Strong financial modeling skills, with experience in forecasting, budgeting, and reporting, • Excellent business acumen and ability to influence stakeholders with data-driven insights, • Comfortable working with ambiguity and problem-solving across multiple teams, • Ability to work independently and think strategically, • Excellent verbal and written communication skills, • Highly proficient with Google Sheets or Excel Desired: • Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience, • Experience with Anaplan, Tableau, Looker, and Oracle a plus Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. . The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00- $179,600.00.., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00., • Based in the San Francisco Bay area, California: $166,400.00-$208,000.00. Applications for this role are intended to be accepted until 4/7/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Staff Analytics Engineer, R&D. About the job This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics. Responsibilities In this role, you'll: • Design and implement a formal analytics data layer using AWS Glue, Presto, and LookML, • Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage, • Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards, • Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences, • Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline-ideally in a B2B SaaS environment., • Advanced expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies, • Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment, • Intermediate expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau, • Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability, • Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800., • Based in the San Francisco Bay area, California: $182,960 - $228,700. Application deadline information Applications for this role are intended to be accepted until March 31st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Senior Value Engineer. About the job Twilio Value Engineering partners closely with the Global Sales and Specialist Organisations, directly supporting sales and expansion opportunities within our top accounts. You will engage customer executives and decision-makers to present the strategic and financial impact of Twilio's Customer Engagement Platform. We are looking for a creative, self-motivated individual with a builder-mindset to articulate how AI-enhanced communications and unified data meet key business objectives and drive critical business outcomes. As part of the NAMER Value Engineering team, you will be a "go-to person" for sales and customer success management to define our strategy for supporting, educating and scaling the Value Engineering Program across the region. Responsibilities In this role, you'll: • Be the "go-to person" for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities, • Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region., • Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities, • Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics;, • Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles, • Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO), • Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale., • A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solution Engineering and other key partners., • Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills, • Experience leading SaaS, B2B or other customer/client engagements, • Experience in technology, Enterprise Software, customer engagement channels ( messaging, SMS/RCS, contact centers, voice, email) , or martech related software This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : 108,960.00 - 136,200.00, • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 115,040.00 - 143,800.00, • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 121,100.00 - 151,350.00, • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until April 15th but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as a Senior Software Engineer for Stytch, where you'll shape the next generation of fraud prevention products. About the job As a Senior Software Engineer you will help develop Stytch's fraud detection and prevention products as we bring Stytch capabilities to Twilio's full customer base, delivering secure, developer-first identity and fraud prevention experiences. You'll primarily work on our Device Fingerprinting product that detects bots, manual abuse, and highly sophisticated reverse engineering to help protect our customers' from fraud and abuse. You'll partner closely with product and engineering leadership to evolve our detection techniques to continue to stay ahead of threats. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities • Build and own fraud detection capabilities for Stytch's fraud platform on Twilio-go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe.., • Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features., • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives., • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship., • Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes., • Improve production quality and resilience through strong observability, incident response and remediation. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years experience in designing, building and operating production systems., • Familiarity with C/C++, production experience not necessary, • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code., • Bachelor's degree in Computer Science or related industry experience., • Excellent written and verbal communication skills., • Familiarity with Javascript, Go, WebAssembly, • Experience with reverse engineering and/or reverse engineering detection and prevention such as experience with browser automation, botting, and/or fraud detection and defense techniques, • Offensive and/or defensive security software engineering experience This role will be remote in either the US or Canada Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - 173,400., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600., • Based in the San Francisco Bay area, California: $163,100 - 203,900. Applications for this role are intended to be accepted until May 21st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Director of Product Management on Twilio's Phone Numbers team. About the job This position is needed to develop and deliver on the vision, strategy, and roadmap for Twilio's phone numbers products. Twilio is looking for a Director of Product to lead the Phone Numbers product team. Phone Numbers is the gateway to all of our Communications business, where different sender types around the world are needed to unlock messaging and voice communications. You will understand the needs of our customers and build products that solve that need at global scale. Leading a team of product managers and working with engineering counterparts, you will craft and deliver on the vision, strategy, and roadmap for Messaging at Twilio. This role will work cross-functionally with teams across Twilio to understand phone number needs and enable customers to get numbers when and wherever they need. This role will help take our Communications business to the next level of growth, while working with some of the world's leading organizations. Responsibilities In this role, you'll: • Develop and drive the strategy and roadmap of Twilio's phone number products, taking into account Twilio's global growth strategy, regulatory needs, and scalable operations that make our customers successful on Twilio, • Collaborate cross-functionally with GTM, Legal, and the rest of Communications Product teams to ensure alignment on the best strategic direction and market opportunities, • Launch innovative phone number products from the infrastructure layer up and lead critical new initiatives for Twilio that open up new markets, • Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value, • Manage a global team of product managers and mentor them to succeed in building and executing to the vision Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers, • Experience growing a team of product managers, • Experience with highly technical, multi-workstream product launches; distributed systems experience a plus, • You can translate between the technical details, customer problems, and business impact of the team's work, • You are a strong communicator. From pitching to our leadership team on what customers need to see from our products, to developing a spec for a feature with a partner, you're able to thoughtfully and clearly explain fundamental reasons behind your decisions., • You are organized and comfortable working with exec-level stakeholders and drive deep customer relationships., • You can build highly leveraged products that can be used as the cornerstone for customers and internal teams alike., • You're not shy about diving in deep with engineering, sales, legal, or the customer., • You can run a tight ship, prioritizing a robust stream of work into cohesive, incremental releases, • BS in Computer Science, Engineering, or equivalent practical experience Desired: • Experience building products/services related to APIs, developer experience, • Experience working with telecommunications or other regulated ecosystems Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. . The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00-$248,800.00., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00-$301,500.00., • Based in the San Francisco Bay area, California: $268,000.00-$335,000.00. Applications for this role are intended to be accepted until 2/3/26, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Sales Operations Planning Manager. About the job Twilio is seeking a Planning Manager to join the Strategic Operations pillar within Sales, Operations and Enablement. We are seeking a data-driven and strategically minded individual to lead our target-setting process and align customer segmentation to organizational objectives.. This role is less about managing schedules and more about defining our "North Star"- ensuring our goals are ambitious, data-driven, and achievable. This individual will help us establish 'best in class' practices for target setting and customer cohorting, drive recommendations for change, and execute those changes flawlessly through cross-functional collaboration. They will partner with cross functional leaders in sales, systems and HR to align on and drive operational improvements. The right candidate will have a proven track record of completing multiple cycles of target setting that have led to better outcomes for the GTM function. Responsibilities In this role, you'll: • Strategic Target Setting: Lead the annual and semi-annual target-setting cycles. You will define top-down targets while collaborating with department heads to ensure bottom-up feasibility. You will develop unique target setting methodologies across segments of our business and drive development of targets for each, • Customer Segmentation Strategy: Lead the development and maintenance of customer segmentation to identify growth opportunities by leveraging various segmentation models (e.g. firmographic, propensity to buy, etc), • Lifecycle Management: Identify the "tipping points" in the customer journey to help set targets that encourage customer movement from lower-value to higher-value segments, • Cross-Functional Alignment: Work with Sales and Finance to ensure that targets and their underlying methodology will enable Twilio to achieve their broader strategic goals, • Stakeholder Management: Present target proposals to senior leadership, providing data-backed narratives to gain buy-in. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of experience in sales operations or revenue operations for a CPaaS organization, • Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.), • Completed 2 rounds of annual planning within a GTM organization, • Strong analytical skills with proficiency in data manipulation and reporting tools, • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams, • Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps, • Excellent verbal and written communication skills This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000., • Based in the San Francisco Bay area, California: $151,120 - $188,900. Application deadline information Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as a Senior Software Engineer for Stytch, where you'll shape the next generation of identity products. About the job As a Senior Software Engineer you will help scale Stytch's core product as we bring Stytch capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. You'll build backend APIs that power authentication, authorization, and emerging agentic and non-human identity use cases. You'll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio's scale. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities • Build and own backend product capabilities for Stytch's identity platform on Twilio-shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases., • Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features., • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives., • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship., • Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers., • Improve production quality and resilience through strong observability, incident response and remediation. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years experience in designing, building and operating high-scale, mission critical cloud based production systems., • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code., • Extensive experience with RESTful API design and development., • Bachelor's degree in Computer Science or related industry experience., • Excellent written and verbal communication skills., • Familiarity with Go, TypeScript, and DynamoDB, • Experience building developer tools or SDKs Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300., • Based in the San Francisco Bay area, California: $166,400 - 208,000. Applications for this role are intended to be accepted until March 30 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Regulated Verticals Senior Strategic Account Executive! About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies, spanning industries. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you'll: • Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value), • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions., • Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases., • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business., • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution., • Balance competing priorities and manage multiple projects and deals at the same time., • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans., • Act as the voice of the customer to Twilio's product and carrier relations teams., • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization., • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers., • Directly selling technical SaaS or CPaaS, • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration, • Technical solutions selling experience working with real customers, listening to them, and solving problems, • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, • Analytical account development strategy based on using data to find opportunities and prove value, • Demonstrated track record of managing business forecasts and financial models, • Entrepreneurial mindset with appetite to define process and build programs, • Record of delivering market driven results, especially to scale and enterprise customers, • Excellent verbal and written communication skills (English), • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms., • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $158,632.00 - $198,290.00., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until March 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Principal Presales Engineer on Twilio's Strategic Communications team! About the job This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer, you will be a recognized pre-sales expert and technical influencer by sales leaders. You will run even the most complex opportunities independently. Effectively communicating across departments and functions while owning the strategic vision for their organization across multiple calendar years. This is the go-to technical person for the sales team who mentors and uplifts their peers. You will work independently but actively prevent yourself from becoming a single point of failure within the team. You will have the opportunity to grow your peers and partners within other departments bringing customer insights to other Twilions. Responsibilities In this role, you'll: • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions, • Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively, • Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products, • Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation, • Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences, • Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting., • Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers., • Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy., • Superior written and verbal communication skills, effectively communicates strategic vision, inspires and influences others internally and externally at all organizational levels., • Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests., • Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment., • Previous software development experience in one or more of the following areas:, • Backend (Java, C#, Node.js, Python, PHP), • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular), • Experience managing strategic accounts and evangelizing new use cases and technology in the regulated verticals, • Specify education, previous job experience, certifications, technical skills and soft skills required., • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont : $138,872 - $173,590., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592 - $183,240., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304 - $192,880., • This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications for this role are intended to be accepted until March 13th 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The application window is expected to close on: 09/17/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role follows a hybrid work model, with in-office attendance expected once a week at the San Francisco location. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network, even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues, before they impact end user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. The Alerts Platform team is a small, senior group of engineers building and operating a real time stream processing platform that transforms billions of telemetry events into actionable insights for customers running mission critical systems. Positioned at the core of the Digital Experience Assurance platform, we detect and surface anomalies in seconds so organizations can resolve issues before users are impacted. The team operates with high ownership and autonomy, partnering closely with product and infrastructure teams to solve complex distributed systems challenges at internet scale. In this role, you will own the design and delivery of critical components within a real-time data platform that processes billions of events daily under strict SLAs. You will build and operate high-performance microservices powering core customer workflows, taking end-to-end responsibility from architecture through production. You will enhance anomaly detection quality by refining detection logic and tuning signal thresholds to reduce noise and improve accuracy for customers. You will strengthen system reliability and scalability through production ownership, incident leadership, and systemic improvements. As a senior engineer, you will help shape technical direction through design reviews and mentorship, delivering resilient systems that proactively surface and resolve customer issues. * 5+ years of professional software development experience building and operating production systems at scale * Strong proficiency in object-oriented programming languages such as Java, Kotlin, or Scala, with experience designing and building large systems in at least one of them * Strong computer science fundamentals, including data structures, algorithms & object-oriented design * Experience designing and building large scale distributed or real time data processing systems with high throughput and low latency requirements * Bachelor's degree in Computer Science, Engineering, or a related technical field * Experience building real-time streaming pipelines using technologies such as Kafka, Flink, or Spark * Hands-on experience with Docker, Kubernetes, and cloud platforms (AWS and/or GCP) * Experience leading design reviews, driving cross team technical initiatives, and owning multi quarter projects in a fast-paced engineering environment At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.