Carrier Development Representative
9 days ago
Ponte Vedra
Job Description Position Overview The Carrier Development Representative is responsible for sourcing, vetting, onboarding, and managing carrier partners capable of executing trade show, high-value, white-glove transportation services. This role ensures secure, compliant, and service-driven execution of shipments while maintaining strong carrier relationships and real-time operational control. The ideal candidate is detail-oriented, relationship-focused, and experienced in premium freight environments where precision, discretion, and accountability are critical. Key Responsibilities Carrier Development & Management • Identify, qualify, and onboard specialized carriers capable of handling high-value, time-critical, and white-glove freight, • Conduct thorough carrier vetting, including insurance validation, safety records, equipment requirements, security protocols, and service capabilities, • Build and maintain a reliable network of trusted carrier partners (solo teams, teams, sprinters, air ride, specialized equipment, secure transport), • Dispatch and manage shipments from tender to delivery, ensuring strict adherence to customer SOPs and security requirements, • Provide real-time load tracking and proactive communication with carriers and internal teams, • Monitor transit milestones, manage exceptions, and execute recovery plans when needed, • Enforce high-value freight protocols, including chain of custody, check calls, geo-fencing, team driver requirements, and secure parking procedures, • Verify carriers maintain required insurance limits and follow customer-specific security procedures, • Serve as primary point of contact for assigned carrier partners, • Monitor carrier performance metrics including on-time delivery, communication, claims history, and service quality, • Address performance issues and support continuous improvement initiatives, • Accurately update TMS with load details, tracking notes, documentation, and carrier compliance records, • Ensure PODs, invoices, and required shipment documentation are collected and processed timely, • Support audits, claims prevention, and internal reporting as required Qualifications Required • 2+ years of experience in dispatch, carrier development, or operations within freight forwarding, brokerage, or premium logistics, • Proven experience working with high-value, expedited, or white-glove freight, • Strong understanding of carrier compliance, insurance requirements, and security protocols, • Excellent communication, negotiation, and relationship-building skills, • Ability to multitask and make sound decisions in time-sensitive situations, • Experience in trade show, white-glove, final mile, or specialized transportation environments, • Knowledge of team driver operations, secure transport procedures, and expedited services, • Familiarity with high-value verticals such as electronics, medical devices, or trade show logistics Key Competencies • Attention to detail and operational precision, • High level of professionalism and discretion, • Strong problem-solving and critical-thinking skills, • Customer-first mindset with service excellence focus, • Ability to thrive in a fast-paced, high-accountability environment What We Offer • Competitive salary and performance-based incentives, • Health, dental, and vision benefits, • Paid time off and holidays, • Opportunities for career growth within a specialized, premium logistics environmentCompany DescriptionTTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities.TTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities.