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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    il y a 21 jours
    $25–$29 par heure
    Temps plein
    St. Petersburg

    Agway System is seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team in Baton Rouge. We are a growing company with 11-50 employees, committed to providing excellent service to our customers. As a Customer Service Representative, you will be the first point of contact for our clients, playing a crucial role in ensuring their satisfaction and loyalty. We are looking for someone who is passionate about helping others, possesses strong communication skills, and thrives in a fast-paced environment. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information about products or services., • Resolve customer complaints and issues with empathy and efficiency., • Document all customer interactions and resolutions., • Escalate complex issues to appropriate departments when necessary., • Maintain a high level of customer satisfaction. Qualifications: • High school diploma or equivalent; some college education preferred., • Proven experience in a customer service role is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to multitask and manage time effectively., • Proficiency with basic computer systems and customer relationship management (CRM) software., • A positive attitude and a commitment to teamwork. What We Offer: • An opportunity to be part of a supportive and dynamic team., • Professional growth and development opportunities., • A collaborative work environment. If you are a customer-focused individual looking to make a significant impact, we encourage you to apply.

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