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Trabajos Customer Service en Florida

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 22 días
    $25–$29 por hora
    Jornada completa
    St. Petersburg

    Agway System is seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team in Baton Rouge. We are a growing company with 11-50 employees, committed to providing excellent service to our customers. As a Customer Service Representative, you will be the first point of contact for our clients, playing a crucial role in ensuring their satisfaction and loyalty. We are looking for someone who is passionate about helping others, possesses strong communication skills, and thrives in a fast-paced environment. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information about products or services., • Resolve customer complaints and issues with empathy and efficiency., • Document all customer interactions and resolutions., • Escalate complex issues to appropriate departments when necessary., • Maintain a high level of customer satisfaction. Qualifications: • High school diploma or equivalent; some college education preferred., • Proven experience in a customer service role is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to multitask and manage time effectively., • Proficiency with basic computer systems and customer relationship management (CRM) software., • A positive attitude and a commitment to teamwork. What We Offer: • An opportunity to be part of a supportive and dynamic team., • Professional growth and development opportunities., • A collaborative work environment. If you are a customer-focused individual looking to make a significant impact, we encourage you to apply.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 1 mes
    $12–$15 por hora
    Jornada completa
    Okaloosa County

    The Role We are looking for a detail-oriented, patient, and professional Customer Service Representative to act as the primary point of contact for residents moving into the Live Oak Fiber network. This isn't just about answering phones; it’s about managing the "resident journey" from the first interest email to the final line-burying in their yard. You will be the bridge between our remote operations and the residents of Georgia and Florida, ensuring their community upgrade is seamless. What You’ll Be Doing • Resident Onboarding: Helping residents navigate the "Green Zone" expansion map and selecting the fiber tier that best fits their lifestyle., • Process Coordination: Explaining the three phases of the rollout (Conduit, Installation, and Line Burial) so residents know exactly what to expect., • Enrollment Support: Assisting residents with the secure Autopay setup to ensure they qualify for "Waived Installation Fee" promotions., • Lead Follow-up: Managing a high volume of email and text inquiries with quick, helpful, and accurate responses., • Impactful Work: You are helping families get access to world-class internet. You aren't selling "fluff"; you are providing an essential utility., • Fully Remote: Work from the comfort of your home office. We trust our team to manage their productivity and focus on resident satisfaction., • Supportive Environment: You’ll join a fast-paced team of 6+ specialists who collaborate daily to hit community-wide goals., • The "People Person": You have a warm, professional tone over the phone and can write clear, empathetic emails., • The "Detail Detective": You are organized enough to manage 100+ resident statuses at once without losing track of a single installation date., • Tech-Comfortable: You can handle Google Workspace, CRM tools, and secure payment portals with ease., • Resilient & Reliable: You are a self-starter who shows up on time and ready to help residents, even when working autonomously.

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