SolarWinds Monitoring SME / NOC Tool Developer
13 days ago
Newark
Job DescriptionCompany Description Job Description Job title: SolarWinds Monitoring SME / NOC Tool Developer Location: Newark, NJ Individual Contributor Role (7x24 NOC support environment) Key Responsibilities: • Design, recommend, implement, and integrate monitoring and alerting solutions in SolarWinds (NPM, NTA, NCM, IPAM), with ServiceNow integration for events, incidents, and workflows., • Create, customize, and maintain dashboards, reports (including scheduled reports), alerting mechanisms, and tools using SolarWinds features, Power BI, and SQL tables., • Perform requirements gathering, analysis, and recommendations to build enterprise monitoring systems following industry best practices., • Execute network/server discovery, device monitoring, topology visualization, and root cause analysis (RCA) support., • Troubleshoot and resolve complex issues across network, infrastructure, application, and monitoring domains., • Collaborate with Network, Windows, Cyber Security, and operations teams for holistic monitoring., • Automate repeatable tasks, maintain runbooks/logs/records per ITIL via ServiceNow, monitor system health/SLAs, and proactively suggest enhancements., • Administer and optimize SolarWinds platform for stability, scalability, performance, polling policies, thresholds, and alerts., • Handle special projects and initiatives as assigned. Required Qualifications: • 5+ years of hands-on experience with monitoring/observability platforms (implementation, customization, operational support)., • 5+ years as SME in SolarWinds solutions: core components, architecture, alerting, reporting, performance optimization, report generation/scheduling., • Proven expertise in resolving complex technical issues in infrastructure, applications, and network monitoring., • Strong knowledge of Syslog, SNMP v2/v3 (traps, forwarding, troubleshooting), and automation of monitoring tasks., • Experience with advanced correlation platforms (e.g., Datadog, BigPanda) highly desirable., • Ability to work independently under general direction, with strong collaboration and communication skills. Additional Information All your information will be kept confidential according to EEO guidelines.