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Job DescriptionBuilding a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com What You Would Get To Do The Associate Director, Embedded Solutions will collaborate with FIRST Leadership and the Account Director, for a dedicated account, or portfolio of accounts, to understand and implement the strategic approach to client account operations. This role is responsible for ensuring the team consistently delivers exceptional service to the client. The Associate Director will lead and motivate both team members and colleagues, fostering strong working relationships that align with the client's brand. The role will also ensure the team achieves excellent client and host feedback by maintaining high standards of service delivery. Your Contributions • Requires leadership of multi-service and/or global remit for a dedicated account or portfolio of accounts., • Manage Team Leads, oversee team vacation schedules, and ensure constant client coverage. This includes oversight of the broader team., • Collaborate with Team Leads to assess workload, team capacity, and identify pressure points. Manage resource allocation considering team members' skills, capacities, and career development., • Oversee individual development plans and succession planning. Provide guidance for continuous improvement and focus team members on their growth. Ensure the execution of mid-year and year-end performance reviews., • Identify and address performance issues or challenges that affect productivity, escalating concerns as necessary. Encourage open communication for rapid resolution., • Ensure the team meets SLAs, tracks KPIs, and achieves event performance objectives. Promote smart working practices to improve team efficiency., • Ensure adherence to SOPs, maintain accurate event documentation, and facilitate smooth transitions between team members. Support knowledge sharing within the team and across departments., • Maintain positive client relations and ensure compliance with all client policies, legal, and compliance requirements. Act as a liaison between the team and the client, updating as needed., • Coordinate bi-weekly team meetings, including content and agenda management., • Provide guidance on creative problem-solving, monitor team performance, and support training initiatives., • Work with the People & Culture team to recruit and develop talent, including overseeing training requirements and supporting leadership in hiring for open roles, • Lead onboarding for new team members, ensuring smooth transitions and effective induction processes., • Partner with FIRST Leadership to ensure alignment on global initiatives and knowledge sharing. Engage as a member of the leadership team by providing input/feedback on the big picture., • Oversee time tracking, ensure compliance, and address reporting issues. Analyze time tracking data and manage the quality control of inputs., • Oversight and ownership of the general reporting required for QBRs., • Support Account Director in conjunction with Operations leadership and own defined components of the RFP / contract renewal process., • Strengthen relationships with client leadership and internal stakeholders., • Provide feedback and support on key initiatives and refine processes for efficiency., • Lead the development of the FIRST/Client SOP manual and ensure the team follows best practices., • Identify opportunities for cost savings, value adds, and efficiency improvements across workflows., • Monitor and manage monthly expenses and invoicing., • 10+ years' event management experience, preferably in the financial services industry or a corporate environment, • 3+ years' of people management experience, including a proven track record of managing and training teams. Experience managing lower-level managers with oversight of the broader team, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills, • Travel up to 20%At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.United States Residents: The base pay for this position ranges from $86,000 - $98,000. This role is also eligible for an annual discretionary bonus. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionDescriptionJob Title: Customer Service Representative (Part Time & Overnight) Location: Near the Wellmont Theater Hourly Pay: $15.92 Schedule: Overnight (24 hrs/week) Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • G12/Equivalent, • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred, • 1 year data entry experience equaling 40 WPM, • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office, • Ability to successfully and consistently achieve individual and departmental service level goals (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Job Description T&M Associates is seeking an accomplished Senior Water/Wastewater Engineer to join our team as a Department Manager within our Water Market. This is a critical leadership position, where you will manage multiple teams, including Group Managers, Project Managers, and Engineers, ensuring the successful execution of projects and achievement of business goals across the region. This position can be based in any of T&M’s New Jersey offices, including Middletown, Toms River, Mount Laurel, or Bloomfield. The Department Manager will lead water teams across North, Central, and South Jersey and work closely with market leaders to develop business strategies that align with overall company goals. This role also offers the opportunity to collaborate with the Regional Market Leader in the Northeast to plan and drive growth initiatives in the Water sector. Key Responsibilities: • Lead and manage multiple technical teams, including Group Managers, Project Managers, and Engineers, to ensure successful project completion and business outcomes across the region, • Provide strategic leadership and direction on water/wastewater engineering projects, ensuring compliance with all technical and regulatory standards, • Guide the team in the design, planning, and optimization of infrastructure for water systems such as treatment plants, watermain replacement, sewer systems, booster stations, and wastewater pumping stations, • Oversee business development efforts, including proposal preparation, and collaborate with peers across the organization to support team goals and company success, • Coordinate and manage the delivery of projects, ensuring they meet established deadlines, budgets, and quality standards, • Monitor and manage project finances, including budgeting, forecasting, invoicing, and collections, • Mentor and develop staff through effective recruitment, training, and performance management practices, • Bachelor’s Degree in Civil Engineering required, • Professional Engineer (PE) license required, with New Jersey licensure preferred, • 15-20 years of experience in water, wastewater, and sewer engineering, with a strong background in project management, client relations, and staff development, • Proven experience in managing large-scale water/wastewater projects, including budgeting, design, and client engagement, • Demonstrated expertise in business management, including workload forecasting, business planning, KPI attainment, invoicing/collections, recruitment, and staff development, • Strong leadership abilities with experience in team-building, collaboration, and strategic planning T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here. If this sounds like a company you want to be part of then apply now! New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer. For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at #LI-HYBRID

A healthcare organization is seeking an Accounts Payable Specialist to handle invoicing, payments, and reconciliations.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We are seeking a detail-oriented .Accounts Payable/ Receivable Clerk.The ideal candidate will be responsible for processing invoices, reconciling vendor accounts, and ensuring timely payments.This role requires strong organizational skills, accuracy, and the ability to manage multiple tasks eff

Walmart is expanding its massive workforce, and American Career Guide is here to help you explore available roles at the retail giant.Positions are open across multiple departments, offering career paths for both entry-level talent and experienced professionals.Join the Walmart team and help provide

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr).Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation.Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years.We're looking for a

BURGERHEAD is a new burger concept located in the heart of the West Village seeking front of house team members to join our team.Responsibilities & Qualifications:.Valid NYC / DOH food handlers certificate.Greet customers and take orders.Distribute orders to customers.Count the register for opening

Gelato Server / Cashier / Espresso Barista.Serve gelato and desserts to customers following our quality and service standards.Operate the cash register and handle payments accurately.Prepare espresso-based drinks (espresso, cappuccino, latte).Maintain a clean and organized work area.Provide excellen

Serving New York’s best bagels, Apollo Bagels is bringing simplicity back to the bagel! With our fresh, simple, high-quality food at a great value.Apollo is a fun and lively community-gathering place unlike any other.As we experience tremendous growth, our leaders are the driving force to our

KazuNori by sushi Nozawa is looking for friendly, energetic people for a cashier position at our Nomad location.You must have a positive attitude, and work well in fast paced environments.We look for OPEN availability and our people work roughly 30-35 hours weekly.Our locations are non tipping estab

Our client is seeking a friendly, proactive, and service‑driven Receptionist/Office Administrator to serve as the face of a corporate, professional environment.This role requires a warm presence, strong communication skills, and the ability to take ownership of front‑of‑house and office‑wide

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities: · Handle customer inquiries and complaints · Provide information about the products

Our client, a fast‑moving fintech company located in Manhattan, is looking for a Temporary Receptionist to join their team.This position will start ASAP and will operate on an in‑office schedule between the hours of 9am-6pm.Compensation is $30/hour Responsibilities: Sit at and manage the front d

Job Description: We are looking for a friendly and organized Customer Service Representative to support our office operations.The role involves assisting customers, responding to inquiries, maintaining records, and providing general administrative support.Responsibilities: Respond to customer inquir

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Qualifications: · Previous experience in customer service, sales, or other related fields · Ability t

Our client, a women owned alternative asset management firm in Midtown Manhattan is looking to hire a Temp Receptionist/Admin to support the team.Monday - Friday onsite, 9am-5pm with 30 mins lunch.Position starts on/around March 5th through end of March (with potential to extend).Front Desk Manageme

Customer Service Sales Representative – FollowUS Global (Manhattan) Location: Manhattan, NY (In-person) Job Type: Full-Time | Entry-Level Company: FollowUS Global Are you ready to kickstart your career in sales and customer service? FollowUS Global is looking for energetic, motivated, and outgoing

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, pat

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Support / Remote] - Anywhere in U.Flexible Schedule / Paid training / Performance-based incentives and bonuses - As a Customer Service Representative at Reveal Health Tech, you will: Provide exceptional customer service and support to clients via phone, email, and chat; Troubleshoot technic

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction; Answer customer emails promptly, addres

Call Center / Remote] - Anywhere in U.Up to $27-hr / Flex Schedule / Paid Training / Health-Dental-Vision - As a Customer Service Representative at True Title & Escrow, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and issues in a ti