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Job DescriptionDescriptioniBUYPOWER is seeking a knowledgeable and proactive IT Specialist to support our growing infrastructure and deployment needs. The ideal candidate will have at least 1 year of hands-on IT experience, with strong skills in Windows Deployment Services (WDS), Windows OS imaging, and networking. This role is critical to ensuring smooth system rollouts, efficient IT operations, and end-user support across the organization. Key Responsibilities • Set up, manage, and maintain Windows Deployment Services (WDS) for image-based system deployments., • Create, configure, and optimize Windows OS images for automated deployment., • Provide technical support for hardware, software, and network-related issues., • Assist with Active Directory (AD) and Group Policy (GPO) configurations and troubleshooting., • Support the provisioning and rollout of new workstations and user environments., • Troubleshoot and resolve issues on Windows-based systems (workstations and servers)., • Maintain documentation related to system deployment, imaging, and IT procedures., • Monitor and maintain IT infrastructure, including servers, switches, firewalls, and endpoint devices., • Assist with system upgrades, patch management, and security hardening tasks., • Support end-users with system access, software setup, and account configuration. Skills, Knowledge and Expertise • Bachelor’s degree in IT, Computer Science, or a related field., • Minimum of 1 year of IT support or system deployment experience., • Experience with WDS, Microsoft Deployment Toolkit (MDT), and OS imaging processes., • Strong knowledge of Windows 10/11, and Windows Server 2016/2019/2022., • Familiarity with PXE booting, Sysprep, and image customization tools., • Working knowledge of Active Directory, Group Policy, and domain environments., • Proficiency with disk imaging tools such as Acronis, Clonezilla, or SCCM., • Solid understanding of networking fundamentals (IP addressing, subnetting, DHCP, DNS)., • Strong troubleshooting, documentation, and communication skills., • Ability to manage tasks independently and collaborate with IT team members., • Preferred: experience with PowerShell scripting, Azure/Intune/Autopilot, and endpoint protection best practices., • If hired, must provide proof of full vaccination on start date, unless prohibited by federal, state, or local law. Full vaccination means receiving the second dose in a two-dose series (i.e. Pfizer, Moderna), or a single-dose vaccine (i.e J&J). Examples of proof of full vaccination include an original, photocopied, or digitally completed vaccination card that includes name, type of vaccine provided, and date of last dose administered. Benefits • Health Insurance, • Vacation Days, • Paid Sick Leave, • Paid Holidays, • Robust 401k Plan, • Birthday Leave

Job Description Job Title: IT Support Specialist Position Type: Full-Time / Contract / On-site Location: Los Angeles, CA Salary Range: $30-40/hour Job Description: We are seeking a hands-on and experienced IT Support Specialist to join our global IT operations team on a full-time contract, on-site basis. In this role, you will support end-user technology and infrastructure across warehouse and logistics functions. You’ll work closely with warehouse staff and cross-functional teams to ensure technology is up and running smoothly, particularly during onboarding and key operational periods. This position offers the opportunity to contribute to the fast-paced environment of a globally expanding business, with a strong focus on real-time problem-solving and high-impact IT service delivery. Responsibilities: Technical Support & Operations * Provide Level 1/2 support for laptops, desktops, Zebra printers, mobile devices, and other hardware * Troubleshoot workstation, software, and logistics system issues * Support associates in day-to-day operations and use of warehouse tools * Document IT support procedures and contribute to knowledge base * Participate in scheduled support rotations as needed Infrastructure & Network Support * Assist in maintaining secure, reliable local network infrastructure (LAN, Wi-Fi, VPN) * Perform basic configuration and troubleshooting of switches, routers, and wireless access points * Coordinate with other IT teams for system escalations and infrastructure needs Security & Maintenance * Ensure compliance with IT security and operational protocols * Support device updates, system patching, and access control policies * Conduct regular equipment checks and assist with inventory tracking Requirements: * Bachelor’s in Computer Science or related field; Master’s a plus. * 4+ years in IT support/infrastructure roles in enterprise or logistics settings. * Solid knowledge of ITIL processes (Incident, Change, Problem, and Service Level Management). * Hands-on experience with Agile/Scrum methodologies. * Mandarin proficiency required, as support tickets and end users are mandarin speakers. About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also ensure that all applicants have access to accommodations throughout the hiring process. Learn more at Compensation: The compensation offered will depend on various factors, including location, experience, education, and job-related skills. This role includes a competitive base salary, bonus, equity, and a comprehensive benefits package, subject to eligibility. Powered by JazzHR 2vzVon1G1l

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job Description▶︎ Job Details: • Job Title: IT Platform Specialist, • Working Location: Torrance, CA (Hybrid, must be commutable whenever needed), • Working Style: Hybrid, • Employment Type: Full-time, Long-term, • Salary: $32.50 - $33.50/hour, • Working Hours: 40 hours/week ▶︎ Position Overview: We are looking for an IT Platform Specialist to assist in implementing and troubleshooting our new ERP system. This role involves a wide range of infrastructure tasks, from designing internal system foundations to supporting the operation of POS systems and ERP systems. You will have the opportunity to engage with various IT systems and utilize your broad technical knowledge and problem-solving abilities to support smooth business operations. This is a critical position that ensures the efficient operation of restaurant-specific systems and supports the IT infrastructure of both our restaurants and headquarters. ▶︎ What will you do: • Technical Assistance & End-User Support: You will offer front-line technical support to end users, assisting with issues related to POS systems, ERP systems, and other IT infrastructure. You will work with IT vendors and the team to resolve user-reported system or hardware issues in a timely manner, escalating when necessary. You will ensure IT-related documentation is accurate and up to date, helping standardize IT knowledge across the organization., • Support IT Infrastructure Operations: You will assist in the daily operation and maintenance of the POS system, ERP system, and documentation management systems to ensure smooth business operations. You will help monitor system performance and provide basic troubleshooting and error resolution. You will provide support in the operation of servers, networks, and other core IT systems that support the business infrastructure. You will assist in creating and maintaining system documentation, including configurations, operational manuals, and troubleshooting guides., • Optimizing IT Operations: You will help identify and report opportunities for improving system performance, efficiency, and security. You will support efforts to implement small-scale system optimizations and updates, focusing on ensuring reliability and enhancing overall system operations. ▶︎ Required Qualifications & Skills: • 3+ years of experience in IT infrastructure management (including servers, networks, and operating systems), • Experience in operating POS systems (e.g., Toast) and ERP systems (e.g., Restaurant365), • Excellent troubleshooting and problem-solving skills, • Experience providing end-user support and handling IT system and infrastructure failures, • Documentation skills: Ability to clearly create and manage system configurations, operational procedures, and troubleshooting guides ▶︎ Preferred Qualifications: • Experience with IT systems in the restaurant industry 8lIThx9XN8

Job Description IT Support Specialist – Hybrid (Remote & On-Site) Pay $22.00 to $26.00 Los Angeles, CA | Hybrid (Remote + Customer Sites) | Full-Time Company: Complete IT, LLC About Us At Complete IT, we provide professional, reliable, and customer-focused IT solutions for businesses throughout Los Angeles. We’re especially known for our fast response times—when our clients need help, they know they can count on us to be there quickly. That reputation is something we’re proud of, and we’re looking for someone who shares that same sense of urgency and commitment to service. You don’t need to work at a breakneck pace—but you should be ready to respond promptly, adapt quickly, and keep our clients feeling supported. Role Overview As an IT Support Specialist, you’ll be the frontline for our clients’ IT needs—resolving technical issues, maintaining systems, and ensuring smooth day-to-day operations. You’ll split your time between remote support (from home) and on-site visits to customer locations across the Los Angeles area. This role is ideal for someone who is self-motivated, personable, and eager to build strong client relationships while solving real-world IT challenges. Responsibilities • Provide tier 1 and tier 2 technical support via phone, remote tools, and in person., • Respond quickly to client tickets, emails, and calls while keeping communication professional and clear., • Troubleshoot hardware, software, networking, and security issues., • Perform system upgrades, workstation deployments, and routine maintenance., • Support Microsoft 365, cloud services, and common business applications., • Configure and maintain network equipment (routers, firewalls, switches, Wi-Fi)., • Document support activities, resolutions, and client system changes., • Collaborate with team members on larger IT projects and escalations., • 2+ years of IT support experience (MSP experience a plus)., • Strong knowledge of Windows, macOS, and common business software., • Experience with Active Directory, Microsoft 365, and basic networking., • Familiarity with NVRs, wireless networking, and VoIP setups a plus., • Excellent problem-solving and communication skills., • Ability to work independently, manage time effectively, and adapt quickly., • Competitive salary based on experience., • Hybrid work flexibility (remote + on-site)., • Mileage reimbursement for customer site travel., • Cell phone allowance, • Home internet allowance, • Company provided laptop, • Opportunities for training, certifications, and career growth., • A collaborative, supportive team environment., • Unlimited PTO – because we value work-life balance. Time off is flexible and encouraged, while also coordinated with team availability and project needs to ensure client support is never interrupted.

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients. This role involves responding to client issues, incidents, and service requests, as well as monitoring event alarms remotely or onsite. The specialist documents, tracks, and monitors problems using an ITSM ticketing system to ensure customer Service Level Agreements (SLAs) are met. Adherence to all department processes and procedures (SOPs) is expected. Key ResponsibilitiesOn-site: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform onsite installations and upgrades of operating systems, applications, and security patches., • Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Maintain and track IT assets; update inventory records and manage warranty returns or repairs., • Support audiovisual systems and video conferencing tools in meeting spaces., • Conduct preventive maintenance on local IT infrastructure to avoid service disruptions., • Act as a liaison between end users and remote IT teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, and system migrations. Remote: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications in a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus., • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP is a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Education• Preferred: Associate’s degree in information technology or a related field. • Mandatory: High School diploma or equivalent.

Job Description Below is the Job Description for your reference: Title: Technical Support Location: 2011 N. Soto St, Los Angeles, CA 90032 Duration: Direct Hire Shift timing: Mon to Fri - 8:00 Am to 5:00 Pm Salary Rate: $31 to $36 (Non-Exempt) Description: The Imaging Support Specialist (ISS) is responsible for the support of the imaging user community at affiliated clinic locations. This position will provide hardware, software, and other related technology support with the primary focus in imaging systems and modalities. The Imaging Support Specialist is an enterprise customer-centric role, and the incumbent can expect to frequently interface with vendors, clinicians, staff, and IT while providing top-tier service, thorough communication, and timely resolution. The ISS will serve as a technical point of contact for our clients, provide timely on-site support, learn & support new clinical imaging technology, provide technical training, assist in the execution of IT projects, and update documentation. Minimum Education: • High school or equivalent. Minimum Experience/Job Accountabilities: • Minimum 1 year of experience in supporting imaging technology environments., • Must demonstrate excellent customer service, written & verbal communication skills; triage, track & monitor ticket progress & follow escalation procedures., • Knowledge of computer hardware (advanced workstations, diagnostic monitors), • Act as the on-site, in-person, initial point of contact for all imaging system related concerns., • Install and maintain hardware, computer peripherals, and imaging applications located on-site and remote., • Assist in creating training materials pertaining to computer troubleshooting and usage., • Maintain imaging equipment to ensure proper security and system updates are applied., • Assist with medical device assessment, on-boarding, and troubleshooting., • Attend clinical department meetings and daily imaging huddles., • Provide comprehensive issue documentation in ticketing system., • Provide correct escalation to imaging tier 2 support or other IT department(s), • Track and facilitate issue resolution to completion., • Basic understanding of clinical workflow will be expected to support end user., • Create and maintain KB articles., • Manage imaging hardware inventory., • Contribute to the completeness and accuracy of application installation documentation., • Provide necessary infrastructure updates to imaging devices., • Assist with testing and validation for imaging impacting initiatives., • Troubleshoot networking and connection issues on-site and remote.

Job Description IT Support Technician Our client is looking for an IT Support Specialist who thrives on problem-solving and delivering excellent support experiences. In this role, you’ll be the go-to person for onsite technical needs, ensuring employees can work seamlessly and systems remain reliable. It’s a great opportunity to build your skills while making a direct impact on day-to-day operations. • Location: Los Angeles, CA, • Compensation: This job is expected to pay about $25-30/HR Key Responsibilities • Provide Tier 1 and Tier 2 support for hardware, software, and network issues, • Administer and troubleshoot Office 365 accounts, including mailbox setup, licensing, and permissions, • Manage Active Directory accounts, including user creation, group policies, and access control, • Support endpoint devices such as Windows PCs, printers, and mobile devices Qualifications • 1–2 years of IT support experience in a help desk or desktop support role, • Hands-on experience with Office 365 administration and Active Directory, • Strong troubleshooting skills with Windows OS, networking basics, and business applications, • Excellent communication and customer service skills, with the ability to support non-technical users Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job DescriptionWe are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills. Responsibilities: • Deliver onsite technical support five days a week, providing coverage for 8-hour shifts., • Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants., • Manage and maintain security policies and device configuration using Intune., • Oversee user onboarding and offboarding processes through EntraID., • Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations., • Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems., • Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges., • Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service., • Ensure adherence to best practices and avoid testing in live production environments., • Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.• A minimum of 5 years of experience in IT support, specializing in Microsoft technologies such as Office 365, SharePoint, and Exchange., • Proficiency in using and managing Intune for device and security management., • Strong knowledge of EntraID for user lifecycle management., • Familiarity with cloud environments, including hybrid setups, and a basic understanding of Azure is a plus., • Hands-on experience with networking concepts, including subnetting, and familiarity with network devices such as switches and firewalls., • Excellent troubleshooting skills for both hardware and software, particularly with Windows 10 and basic deskside support., • Strong communication and interpersonal skills, with an ability to interact effectively with users and team members., • A collaborative mindset and the ability to work effectively as part of a team.

Job Description Position: Helpdesk Specialist Department: Information Technology Reports to: Director of Information Technology Status: 100%, Full-Time, Non-Exempt, Confidential Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The IT Department is responsible for establishing, monitoring, and maintaining information technology policies, systems and services for all departments, programs, and sites at the Los Angeles LGBT Center. The department is organized so that the IT staff collaborate across the 3 major functions to meet the needs of all technology users at the Center. The department functions include IT Security and Infrastructure, Service Desk, and Applications and Data Systems. JOB SUMMARY: The Helpdesk Specialist is a desktop support position responsible for performing a variety of activities including but not limited to the remediation of desktop computer issues, the installation of desktop computers, and support of desktop computer users with their hardware and software needs. This position will both resolve tickets in an incident management system and work on various projects and deployments as instructed. ESSENTIAL FUNCTIONS: User Support • Provide on-site and remote IT support to employees by answer incoming requests via ticketing system, phone, email, and in-person appointments in a timely manner., • Provide end-user support including the troubleshooting and administration of desktops, laptops, mobile devices, printers, peripherals, and telephony., • Receive, prioritize, and respond to user helpdesk inquiries via, telephone, and/or emails., • Deploy and administer all desktops, laptops, and computer systems and work with outside technology vendors., • Install and configure computer hardware, operating systems, and applications., • Provide excellent customer service through effective communication, understanding, and logical troubleshooting., • Identify, research, and resolve technical problems concerning networks, servers, and enterprise applications with the assistance of the IT Director/Director, IT Infrastructure & Security. Data Management • Administration of user accounts, such as Active Directory and Office 365/Zoom/Absorb, etc. (new user accounts, security, etc.)., • Maintain inventory of all hardware assets. Department Operations • Develop, document, and train others on IT systems and best practice procedures., • Research and analyze technological advances and trends as they apply to and/or improve on daily business and efficiency., • Other duties as assigned. REQUIRED QUALIFICATIONS: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Minimum 4 years’ education in Information Technology or related field or equivalent work experience., • Technical knowledge of Windows 10, Microsoft Office 2016/O365 products, TCP/IP, DHCP, Device Manager, Registry Editor, User Manager, admin commands, installing and configuring hardware, and software., • Ability to provide technical support to computer users both on the telephone and face-to-face, and to move computer equipment including physically placing/installing workstations., • Proficiency in troubleshooting desktop computer issues, both hardware and software., • Ability to solve problems of moderate complexity without help and escalate very complex problems to more senior staff., • Team player with the ability to handle complex IT issues in a customer-centric, service first manner including excellent verbal and email communication skills., • Experience supporting mobile devices (iOS, Android)., • Ability to handle confidential information in an appropriate manner., • Ability to handle multiple tasks, prioritize appropriately, and remain calm under pressure and when faced with adversity or urgent issues., • Ability to work effectively with colleagues and business users in an ever-changing and evolving work environment Access to reliable transportation and the ability to be insured., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment., • Ability to work some weekends and late hours. PREFERRED QUALIFICATIONS: • Mac OS, SCCM and JAMF. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job DescriptionSalary: $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Position: IT Specialist Classification: Non-Exempt Supervisor: IT Administrator FTE: 100% Location: GLAD (Los Angeles) Department: Administration Responsibilities: Under the supervision of the IT Administrator, the IT Specialist will: • Provide daily helpdesk support to organizational staff in a hybrid Microsoft Active Directory environment, including on-premises infrastructure and Microsoft 365 / Azure cloud services. Support staff both in-office and remotely via VPN. Travel to associated regional offices for maintenance as needed. Provide backup for IT Administrator if unavailable., • Demonstrate general familiarity with Active Directory, including DNS, DHCP, and user administration. Possess working knowledge of Microsoft Office Suite applications such as Teams, Outlook, Word, and Excel. Experience with additional communication tools like Zoom and Sorenson nTouch is beneficial., • Install, maintain, troubleshoot, and repair desktop, laptop, and server computers, as well as office equipment including printers, scanners, monitors, projectors, and other peripherals. Assist in maintenance of networking hardware such as switches, routers, firewalls, and Uninterruptible Power Supplies (UPS) when needed., • Work closely with the Director of Marketing on tasks such as (but not limited to) monitoring and maintaining the organizations website performance, uptime, and server alerts utilizing Linux and Plesk; troubleshoot and escalate as needed, • Maintain hosting, domains, SSL certificates, WordPress, plugins, themes, and security updates, • Manage integrations (CRM, online forms, email marketing), • Liaise with external tech support, • Collaborate with the IT Administrator on joint projects and participate in regular strategy meetings focused on performance, productivity, and security. Support daily operations of GLADs computer network and assist with network and data security tasks including backups, group policies, firewalls, antivirus software, and email protection., • Maintain inventory tagging for all GLAD-Los Angeles hardware equipment. Estimate and report costs for technology upgrades or new purchases., • Perform other duties as assigned. Applicant Qualifications: • Bachelor's degree in information technology, web development, computer science, or a related field is required., • Fluency in American Sign Language is required., • Minimum of two years of experience working with Microsoft Networks, Windows Servers, VPNs, and troubleshooting network systems., • Microsoft certifications are desirable. Required knowledge and experience include network security (firewalls, servers, workstations), Windows server and workstation operating systems; Active Directory; DNS; DHCP; Microsoft 365 \Azure; Microsoft Office Suite; Outlook and email systems; server and workstation repair and component replacement., • Ability to work independently, take initiative, and perform effectively under pressure in a fast-paced environment. Must be a self-starter., • Must maintain the highest level of confidentiality and demonstrate professional conduct. Punctuality and reliability are essential., • Excellent interpersonal skills are required. Must maintain cooperative relationships with colleagues, directors, vendors, and the CEO., • Must possess a valid California Drivers License and current auto insurance. Willingness to travel to GLAD outreach offices for system maintenance is required. Note: As part of our hiring process, the selected candidate must complete and pass a background check of references, criminal background screening, and drug screening. About GLAD: The Greater Los Angeles Agency on Deafness is a private non-profit organization that was founded in 1969 and now has 13 locations serving 10 counties in Southern California. Our goal is to protect the civil rights, and ensure equal access for the deaf, hard of hearing, deafblind, and deaf disabled communities in particular areas of California, including the counties of Los Angeles, Orange, Kern, Ventura, Santa Barbara, San Bernardino, Riverside, Mono, Inyo and San Luis Obispo, to all of lifes opportunities. GLADs general purpose and powers shall be to promote the educational, health, housing, vocational, cultural, social and recreational welfare of its deaf and hard of hearing constituents. The organizations specific and primary purposes shall be to act as a coordinating agency addressing the broad social service needs of deaf, hard of hearing, deafblind, and deaf disabled individuals through direct service provision, advocacy, research and dissemination of information to the consumers, professionals and parents. GLAD offers the follow benefits for full time employees: • Medical, Dental, and Vision plans, • Flex Spending Account, • Employee-paid 403B retirement Plan, • Employer-paid 401A retirement plan, • Life Insurance, • Pet Insurance, • Supplemental Insurance, • Vacation days starting at 2 weeks per year, • 12 paid sick days per year Salary Range $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Open Until Filled GLAD is an Equal Employment Opportunity Employer GLAD is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of GLAD and prohibits unlawful discrimination by any employee of GLAD, including supervisors and co-workers. This is an at-will employment position. Both GLAD and the employee may end the employment relationship at any time, without notice, and without good cause.

Job DescriptionCompany Description Background Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. Brief Description of Principal Activities Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs. St. Joseph Center (SJC) is a nonprofit organization and is the leading housing and supportive services provider on the Westside of Los Angeles. For nearly five decades, our mission has been to end homelessness and poverty in Los Angeles. We work at the intersection of housing, economic mobility and social justice. We provide comprehensive housing services, outreach, food assistance, mental health support, and workforce development to over 15,000 low-income individuals, youth, and families each year. We understand that homelessness, housing insecurity and poverty in Los Angeles are unique, largely shaped by the critical housing shortage. That’s why we take a holistic approach to supporting Angelenos in need, prioritizing Housing First while recognizing that housing alone is not enough to support individuals and families on their path to build a sustainable and productive future. We are looking for people who, like us, believe in the inherent worth of every individual. And understand that homelessness and poverty are often a result of circumstances, not a reflection of character. We are on a bold mission to end poverty and homelessness in our generation and are deeply committed to finding long-term solutions to shape a future for Los Angeles that works for all. At St. Joseph Center we are committed to creating a culture where innovation flourishes, diversity strengthens us, and our strong SJC community contributes to our shared mission. Job Description Job Summary The Mental Health Specialist works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center. ESSENTIAL DUTIES & RESPONSIBILITIES The Mental Health Specialist’s key areas of responsibility include: Key Areas of Responsibility: • Utilize a harm reduction and housing first model when working with clients to have a “No wrong door” approach to services., • Provide mental health services to individuals., • Develop and maintain strong ties to the community, law enforcement, and other service providers., • Implement client treatment plans, emphasizing coordinated strategies for addressing mental health/substance abuse issues, relapse prevention, medication management, and any other risk factors that could impede permanent housing and provide ongoing assessment of client progress in attaining goals., • Build trust and rapport with individuals. Assess individuals and complete assessments, re-assessments, and client treatment plan that are required by the agency and funders., • Utilize a harm reduction model when working with clients with chemical dependency or abuse issues., • Link clients to physical health, mental health, and other supportive services internally or externally., • Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs., • Provide skill building, rehabilitation and therapy services to individuals and groups., • Keep highly organized files for each client and enter appropriate data within agency and funder compliance., • Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card)., • Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed., • Participate in case conferencing meetings and other community meetings., • Coordinate and collaborate with other service providers or programs. Knowledge, Skills & Abilities: • Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment., • Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First., • Experience providing services to highly vulnerable populations preferred. This position has no direct supervisory responsibilities. Computer Skills: • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), • BBS licensure or current registration may be required., • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions., • Travel to meet with clients as needed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Additional Information Status: Full time/Exempt Salary: DOE Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide. St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off Responsibilities: Use business acumen to maximize profits and win bids Be responsive to customers in clear and prompt communications and understand customers IT and business requirements Ability to drive communications and solve issues with multiple parties, customers, distributors, and OEM/software publishers Deliver quality quotes and process orders efficiently Respond to RFP with proposals showing attention to details in documents and pricing Ability to understand complex BoM (Bill of Material) like hardware configurations (HPE, Cisco and others) or software licensing models and catch errors Ability to communicate Kambrian value propositions with external customers/OEM to win business Take OEM or software publisher training as needed enhance IT knowledge to help customers Help out on internal IT projects as needed Assist with marketing team as needed Goals: Revenue and profits targets Develop new accounts Achieve high customer satisfaction with customers and OEM/software publishers Get referrals from distributors and OEM/software publishers Minimal technical knowledge required or preferred: Microsoft technologies, Basic Windows Server, Microsoft Office 365, Intune Quickbooks preferred; Quotewerks (quoting software); CRM tools Skills and Experience requirements: Communications skills, maturity, and professionalism Self-learner, problem solver interested in learning new technologies like AI and cyber security Flexibility to take on new tasks and pivot Ability to deal with complexity in technologies or deliverables Ability to multi-task and prioritize to maximize efficiency Prior work experience in IT for at least three years Salary: Commensurate with experience.