Are you a business? Hire it technician candidates in NY
Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment
Come join an organization that works for you to help you achieve your professional and financial goals! Start working at a job where you are appreciated. Work in an environment that truly values your expertise, where your ideas and suggestions are listened to, and where you'll have the opportunity to make a lot of money! The Company 1-800-PLUMBER +AIR has the strength of a national brand, and each location is locally owned and operated. We are focused on providing a high-quality experience for our employees and our customers. Our technicians are provided with stocked vans to have the tools and equipment you need for almost every job. We will work together to ensure that we put a plan in place that allows you, as part of our team, to help you accomplish your goals. The Position Our licensed plumbers perform residential and commercial service and repair work, including basic residential and commercial plumbing repairs as well as water heater replacements, repipes, drain stoppages sewer line replacements, and other plumbing services as needed. Competitive compensation packages Growth opportunities: When you begin your career with 1-800-PLUMBER +AIR, you will be given the training and support needed to grow into potential leadership roles Access to hours of customized, free training Qualifications: Must have experience in home and commercial services Knowledge of current regulations within the plumbing field Ability to use plumbing tools Good physical condition Customer service experience Must have a valid state drivers license Are You A Fit? Here are the qualities we are looking for in our perfect candidate: You have a strong work ethic You enjoy being a team member You are a tech-savvy problem solver you can diagnose a problem and fix it You have a strong desire to serve others You are always learning and challenging yourself to be better You want to be the B.E.S.T. Becoming Better: Based on the principle that we are to always be learning Exceeding Expectations: Every time a customer has an encounter with you, your goal is to exceed their expectations Superior Service: Your trade has a major impact on people's lives. Never lose sight of the value of quality work done right the first time, every time. Teamwork: Based on the principle we are stronger together. Working to create an unforgettable experience for our customers.