Benefits Supervisor
6 days ago
El Paso
Job Description About Paragon Professional Services Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. About this position: Benefits Supervisor Location – El Paso, TX The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $85k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Supervise and Lead the Benefits Team: Oversee a team of benefits analysts, specialists, or administrators; assign tasks, provide training, conduct performance evaluations, and handle staffing/scheduling needs in the benefits unit., • Administer Employee Benefits Programs: Manage day-to-day operations of comprehensive benefits packages, including health insurance (medical, dental, vision), life and disability insurance, retirement/pension plans, flexible spending accounts, and deferred compensation., • Ensure Compliance and Regulatory Adherence: Interpret and apply federal/state laws (e.g., ACA, FMLA, ADA, COBRA), public sector regulations, collective bargaining agreements and agency policies; ensure benefits administration complies with requirements specific to government or correctional employers., • Handle Enrollment, Changes, and Inquiries: Oversee open enrollment periods, process employee enrollments/changes (e.g., life events like marriage, birth, or status changes), track eligibility, and respond to complex employee questions about coverage, premiums, or claims., • Manage Vendor and Carrier Relationships: Coordinate with insurance providers, retirement systems, and third-party administrators; review and reconcile invoices, premiums, and payroll deductions; audit for accuracy and resolve discrepancies., • Process Specialized Corrections-Related Benefits: Administer elements like workers' compensation/self-insured programs (common due to injury risks in detention settings), hazardous duty pay/supplements, leave programs (including family/medical leave for shift workers), wellness/safety initiatives, and any enhanced benefits for correctional staff., • Support Onboarding and Employee Education: Coordinate benefits orientation for new hires (often correctional officers, detention staff, or support personnel); provide training, communications, and resources to help employees understand and utilize benefits effectively., • Monitor, Report, and Analyze: Review payroll/benefit reports, track participation rates, monitor costs/trends, prepare reports for management or governing bodies, and recommend improvements or cost-saving measures., • Handle Complex or Sensitive Cases: Assist with retirement processing, disability claims, COBRA continuations, or disputes; serve as a resource for HR/management on benefits-related issues in a unionized or high-liability environment. · Education Requirements: Bachelors’ Degree in related field Knowledge, Skills, Abilities, and Other Characteristics • Principles and practices of employee benefits administration — Including health, dental, vision, life, disability insurance; retirement/pension flexible spending accounts; deferred compensation; and voluntary benefits., • Federal, state, and local laws/regulations — Such as Affordable Care Act (ACA), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), COBRA, HIPAA, ERISA, and California-specific public sector rules (e.g., for counties like Orange County)., • Public sector specific compensation/benefits — Knowledge of hazardous duty supplements, workers' compensation/self-insured programs (due to injury risks in detention), union contracts/collective bargaining agreements (prevalent in sheriff/corrections departments), and public safety retirement tiers., • Human resources principles — Payroll/benefit integration, enrollment processes, open enrollment, life event changes, and compliance auditing., • Detention environment basics — Awareness of shift work impacts on leave/attendance, high-stress/injury risks affecting claims, and how benefits support retention in a high-liability field., • Office practices and technology — HRIS/benefits software (e.g., systems like Workday, PeopleSoft, or county-specific platforms), payroll deduction reconciliation, and data privacy/security., • Supervisory and leadership — Supervising, training, mentoring, and evaluating benefits staff; assigning work; conducting performance reviews; and fostering team performance in a high-volume HR unit., • Analytical and problem-solving — Interpreting complex benefit policies/regulations; analyzing enrollment data, cost trends, and claims; identifying discrepancies in premiums/invoices; and recommending process improvements or cost controls., • Communication — Explaining intricate benefits options clearly to employees (including non-HR correctional staff); handling sensitive inquiries (e.g., retirement, disability, or family leave); preparing reports/presentations for management/unions; and negotiating with vendors/carriers., • Organizational and detail-oriented — Managing multiple deadlines (e.g., open enrollment, compliance filings); processing high-volume enrollments/changes accurately; reconciling benefits data with payroll; and maintaining precise records/audits., • Technical — Using HR/benefits databases, spreadsheets (e.g., Excel for reporting), and office software; conducting benefit audits; and troubleshooting system issues., • Ability to supervise and lead a team — Plan, organize, direct, and evaluate benefits operations; handle staffing/scheduling in an HR support role tied to 24/7 detention operations., • Ability to interpret and apply laws/policies — Ensure compliant administration of benefits unique to public safety employees; adapt to changes in regulations or union agreements., • Ability to handle confidential/sensitive information — Maintain discretion with personal health/financial data, disability claims, or retirement details in a high-liability environment., • Ability to multitask and prioritize — Manage competing demands (e.g., urgent employee inquiries from shift workers, vendor deadlines, audits) while ensuring accuracy., • Ability to analyze data and trends — Review participation rates, benefit costs, and utilization to support budgeting or negotiations; prepare reports for agency leadership or governing bodies., • Ability to communicate effectively — Orally and in writing; deliver orientations/trainings to new hires (e.g., correctional officers); and serve as a resource for complex cases. · This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements · This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
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