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  • Lusoft DCX
    Customer Service Support (Remote)
    Customer Service Support (Remote)
    hace 6 días
    $30–$35 por hora
    Jornada parcial
    Manhattan, New York

    Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. Key Responsibilities: Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) Respond to inquiries via email and messaging platforms , based on client needs Participate in paid training to ensure a smooth onboarding experience Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones) Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications: Previous experience in customer service roles Must be a U.S. resident Strong, clear, and personable telephone communication skills Availability to work during U.S. business hours Benefits: Paid Time Off (PTO) Healthcare coverage Opportunities for performance-based advancement This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.

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  • NYC Water Cruises Pier 36
    Cruise Coordinator
    Cruise Coordinator
    hace 19 días
    $17 por hora
    Jornada completa
    Manhattan, New York

    Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company

    ¡Incorporación inmediata!
    Sin experiencia
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  • TheAssist
    Event Manager
    Event Manager
    hace 24 días
    Jornada parcial
    Manhattan, New York

    NOTE: The this an unpaid weekly volunteer role with free food. Job description Social Captain (NFL Watch Parties) Powered by TheAssist — the ClassPass for sports watch parties About the Role Are you an NFL fan? TheAssist is hiring Social Captains to organize and host NFL team watch parties in your city. This is a great opportunity to build event coordination, leadership, and community management experience while representing your favorite team. You’ll be the main point of contact for your team’s fan community and help grow the local squad throughout the NFL season. Responsibilities • Host and attend all 17 NFL regular season watch parties for your assigned team (or arrange a backup if needed), • Welcome and engage attendees, ensuring a friendly and inclusive atmosphere, • Encourage app check-ins and provide basic information to new members, • Share photos or short clips from each event in the group chat, • Send quick post-game updates about highlights or logistics changes, • Minimum Requirements, • Must be 21 years or older, • Reside in the city where your team’s watch parties take place, • Dependable and available on game days throughout the NFL season, • Strong communication and interpersonal skills, • Comfortable using a smartphone for quick updates, photos, and group communication Skills You’ll Gain 1. Event planning and coordination — managing logistics for recurring gatherings, 2. Community management — growing and supporting a team-based fan community, 3. Leadership — serving as the primary host and point of contact for your group, 4. Digital communication — creating updates, posts, and event recaps Compensation & Perks 1. Complimentary food + drink item per game, 2. Free entry to all 17 NFL watch parties, 3. Team-branded Social Captain shirt, 4. Access to a national network of Social Captains, 5. Credit opportunities for future events and merchandise 👉 Apply now to gain hands-on event coordination experience and build your resume while repping your team.

    Sin experiencia
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  • Innovative CHB
    Customs Entry writing /ISF filing/customer service
    Customs Entry writing /ISF filing/customer service
    hace 24 días
    $40000–$60000 anual
    Jornada completa
    Williamsburg, Brooklyn

    We are seeking a detail-oriented and experienced professional for the position of ISF and Customs Entry Filing. This role is crucial in ensuring compliance with customs regulations and facilitating the smooth movement of goods across borders. The ideal candidate will have a strong understanding of logistics, supply chain management, and regulatory requirements, particularly in relation to ISF filings and customs entries. Responsibilities Prepare and submit Importer Security Filings (ISF) in accordance with U.S. Customs regulations. Ensure timely and accurate customs entry filings to prevent delays in the import process. and Ensure all documents are properly stored. Collaborate with freight forwarders, carriers, and internal teams to gather necessary documentation for customs clearance. Maintain compliance FDA regulations and other government agencies relevant to imported goods. Conduct thorough reviews of shipping documents to ensure accuracy and completeness. Assist in regulatory reporting as required by government agencies. Monitor changes in customs regulations and update filing processes accordingly. Generate reports related to customs entries and compliance management for internal review. Skills Strong knowledge of logistics and supply chain processes. Familiarity with freight operations and transportation management systems. Experience in compliance with US customs regulations. Proficient in us of software and other methods for documentation and regulatory purposes. Understanding of FDA regulations as they pertain to imported products. Ability to navigate complex regulatory environments effectively. Strong attention to detail and organizational skills to manage multiple filings simultaneously. This position is essential for maintaining the integrity of our import processes while ensuring compliance with all relevant regulations. If you are passionate about logistics and customs management, we encourage you to apply. Job Types: Full-time, Part-time Pay: $40,000.00 - $60,000.00 per year Expected hours: No less than 25 per week Work Location: In person

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  • CAPIORO
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 27 días
    $16 por hora
    Jornada parcial
    Long Island City, Queens

    We are looking for a motivated, detail-driven, and fluent Italian speaker—even if you don’t have direct experience yet—who is ready to begin a new career in luxury fashion and grow into a key partner in our company. As a Virtual Customer Liaison at CAPIORO, you’ll learn the business from the ground up. You’ll start by supporting our premium made-to-measure fashion clients and grow into managing a global team as we expand across New York and beyond. This is a rare opportunity to step into the world of high-end style, customer excellence, and modern entrepreneurship. Who We’re Looking For 1. You speak Italian fluently (English is required too), 2. You are polite, respectful, eager to learn, and take pride in helping others, 3. You may not have experience, but you’re motivated to grow into something bigger, 4. You’re reliable, professional, and detail-oriented, 5. Tech-comfortable (CRM systems, spreadsheets, basic marketing tools), 6. Available to work 5–25 hours/week based on company growth, 7. Excited to grow with a brand, not just clock in. You want more than just a job—you want a path to leadership and partnership 🎯 Key Responsibilities 1. Manage customer communications across email, WhatsApp, and social platforms, 2. Handle order updates, exchanges, and returns with precision and care, 3. Support and follow up with clients, especially across the Tristate NY region, 4. Track and reduce shipping losses and alteration costs, 5. Coordinate with tailors, designers, and logistics to ensure timely, premium delivery, 6. Use integrated tools (CRM, AI, marketing automation) to proactively support sales and retention, 7. Anticipate client needs and elevate the luxury service experience at every touchpoint

    ¡Incorporación inmediata!
    Sin experiencia
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  • Brooklyn Burj
    Event Manager/Manageress
    Event Manager/Manageress
    hace 1 mes
    Jornada completa
    Bedford-Stuyvesant, Brooklyn

    Job Overview We are seeking a dynamic and detail-oriented Event Manager to oversee the planning and execution of various events. The ideal candidate will possess a strong background in event management, exceptional organizational skills, and a passion for delivering outstanding customer service. This role requires effective communication and negotiation skills to ensure successful partnerships with vendors, clients, and team members. Duties Plan, coordinate, and execute events from conception to completion, ensuring all aspects align with client expectations. Manage budgets effectively, ensuring all events are executed within financial constraints while maximizing value. Negotiate contracts with vendors, including catering services, venues, and entertainment to secure the best rates and services. Develop marketing strategies for events to enhance visibility and attendance through various channels. Upsell additional services or products to clients to increase event value and enhance guest experiences. Collaborate with team members to ensure seamless execution of events, providing guidance on logistics and operations. Oversee guest services during events, ensuring all attendees have a positive experience. Conduct post-event evaluations to assess success and identify areas for improvement. Skills Strong negotiation skills to secure favorable terms with vendors and partners. Proficiency in event marketing techniques to promote events effectively. Experience in event planning with a keen eye for detail and organization. Excellent customer service skills to address client needs promptly and professionally. Effective time management abilities to handle multiple projects simultaneously under tight deadlines. Comprehensive knowledge of events management processes from inception through execution. Solid budgeting skills to manage financial aspects of events efficiently. Exceptional communication skills for clear interactions with clients, vendors, and team members. Strong organizational skills to coordinate various elements of an event seamlessly. Banquet experience is preferred for managing food service during events. Familiarity with contracts related to event planning and execution. Experience in catering or restaurant operations is advantageous for understanding food service dynamics. Previous hotel experience can be beneficial for managing venue-related logistics. Knowledge of fundraising techniques may be useful for non-profit event planning. Guest services expertise is essential for enhancing attendee satisfaction in hospitality settings. Job Type: Full-time Pay: From $49,256.59 per year Work Location: In person

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