Senior Quality Assurance Manager
2 days ago
Dallas
!!ONISTE 3 DAYS A WEEK IN ADDISON!! Job Description The Sr. Manager, Quality Assurance is responsible for ensuring delivery confidence through evidence-based validation of technology solutions supporting the organization's business operations. This role leads quality assurance strategy and execution by validating outcomes through a combination of manual and automated mechanisms, ensuring solutions are functional, reliable, secure, and ready for adoption. Operating in a player-coach model, this role partners closely with delivery teams and platform stakeholders to reduce risk, enable informed release decisions, and build organizational trust in delivered solutions. What You'll Do • Own and execute the quality assurance and validation strategy to ensure delivered solutions meet defined functional and non-functional expectations prior to release., • Lead and develop QA validation staff, fostering a culture of accountability, learning, and continuous improvement within a hands-on, player-coach model., • Define and validate business-critical and operational scenarios using multiple validation mechanisms, including manual testing, exploratory validation, and automated testing., • Ensure validation coverage includes non-functional requirements such as security, performance, reliability, and operational resilience., • Partner with Delivery and Platform Management teams to support platform-led walkthroughs, simulations, and other mechanisms that provide evidence of readiness., • Establish and maintain evidence-based confidence signals that inform go/no-go decisions, emphasizing outcomes and risk reduction rather than test activity volume., • Guide and mentor technically oriented QA team members, supporting the emergence of a technical lead within the team., • Collaborate with cross-functional stakeholders to identify delivery risks early and ensure appropriate validation and mitigation strategies are in place., • 8+ years of experience in quality assurance, validation, delivery assurance, or related technology roles, with flexibility for manager-level consideration based on experience., • Bachelor's degree required or equivalent professional experience., • Working knowledge of quality assurance best practices, including manual testing, test automation, and exploratory validation., • Ability to evaluate and interpret technical and business outcomes without being a deep technical specialist., • Demonstrated ability to lead and develop technically skilled team members., • Strong problem-solving, organizational, and prioritization skills., • High learning velocity with the ability to quickly understand new domains and systems., • Strong written and verbal communication skills, including the ability to convey risk and readiness clearly to stakeholders., • Ability to manage multiple priorities while maintaining focus on delivery outcomes. 7121