Production Manager
13 days ago
Albany
Job DescriptionBenefits: • 401(k), • Company car, • Competitive salary, • Donation matching, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing SERVPRO is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water, mold, or biohazard damage situation. Required Hours: Vary between 7:00am 7:00pm; Monday Friday (will require some flexibility to work overtime/weekends and travel when required) Salary commensurate with experience range is $55,000 -$120,000 Company Vehicle Provided Full Benefits Available Only one office day per week required - work from home or jobsite the rest of the time Job Qualifications: • 2+ years of water mitigation experience required, • 2+ years of estimating experience required, • 1+ years of construction experience preferred, • Strong managerial skills: management experience preferred, but will train the right candidate, • Experience in the insurance industry is a plus, • Working knowledge of Xactimate estimating software preferred, • Comfortable with technology (iPad, iPhone, PCs, etc.), • Knowledgeable in job costing and quality control, • Effective at monitoring and managing multiple projects, • Driven to provide superior customer service, • Superior organizational skills: strong attention to detail required, • Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar, • Able to build rapport with individuals in high stress situations; able to show empathy; able to deal with angry or discourteous customers, • Time management skills; able to effectively prioritize and plan, • Strong problem solving and analytical skills, • Able to thrive in a fast paced work environment, • Able to communicate effectively with staff, customers, insurance adjusters, and property managers, • Professional appearance and demeanor, • Valid drivers license with a reasonable driving record, • Available to respond to emergency calls after hoursPreferred: IICRC certifications (WRT; ASD) Job Responsibilities: • Create and/or review job scopes and estimates to ensure accuracy, • Supervise on-site crew, calculate equipment needs, and complete paperwork requirements for jobs, • Monitor jobs until completion (supervise team members and job progress; ensure that proper jobsite and employee appearance and behavior protocol is being followed), • Perform production work as needed, • Resolve problems quickly as they arise, • Perform daily walk-throughs on all jobs, • Complete job file documentation, including completion of time sensitive material, • Communicate job progress to appropriate parties (customer, office team, production team, management), • Ensure that customer needs and expectations are exceeded, • Recruit, train, and develop production team members, • Communicate and establish rapport with commercial, insurance, and residential customers to effectively promote SERVPRO services, • Participate in, and contribute to, company meetings, • Contribute to safety and risk management protocol Or visit our website to apply: Candidates offered the position will be required to submit to a background check which will include drivers license search Flexible work from home options available.