Senior Librarian - Web Services Manager (San Jose)
1 day ago
San Jose
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San Jose, the heart of the Silicon Valley. All City of San Jose employees work together as one team to make San Jose a vibrant, innovative, and desirable place to live and work. Visit ___to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and ___to learn more about San Jose. The City of San Jose is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San Jose is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at . About the Department The award-winning San Jose Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San Jose, in addition to the Dr. Martin Luther King, Jr. Library, which is the city's main library jointly operated through a unique partnership with San Jose State University (SJSU). SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year. Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal's Librarian of the Year. SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL's work and learn more about its impact, visit . Join us to make a difference! Position Duties San Jose Public Library (SJPL) seeks an experienced and innovative Senior Librarian to lead its Web Services Unit and oversee the Library's digital platforms, including the public website, online catalog, events calendar, blogs, SharePoint, and joint website with the SJSU King Library. This position plays a pivotal role in advancing the Library's mission by delivering equitable, accessible, and user-friendly digital services that reflect the Library's commitment to information access, privacy, intellectual freedom, digital inclusion, and excellent public service. As part of the Public Engagement Division, the Senior Librarian ensures SJPL's digital presence highlights timely information, strategic initiatives, and public awareness campaigns. The Senior Librarian will also manage a team of three and collaborate with various stakeholders, vendors, and other units within the Library, to deliver seamless digital access to library resources and support. Key Responsibilities: Digital Platforms Management • Oversee SJPL's website, online catalog, and integrated digital platforms, including the Integrated Library System (ILS), Bibliocommons, Sharepoint, and related tools., • Manage all aspects of SJPL's web and digital infrastructure, including site architecture, design, maintenance, performance optimization, accessibility, and cybersecurity compliance., • Lead improvement of digital user experience (UX) using insights from Google Analytics, Looker Studio, and user feedback., • Maintain proficiency in front-end and back-end technologies, including HTML, CSS, JavaScript, and common CMS platforms (Drupal, WordPress)., • Support ethical evaluation and implementation of AI tools in digital library services., • Serve as project manager and subject matter expert for SJPL web-related initiatives. Coordinate with other SJPL units and branches., • Manage vendor contracts and vendor relationships to ensure high-quality service delivery and compliance with City and Library policies., • Supervise and provide leadership to the Web Services Unit staff, comprised of 1 Librarian, 1 Public Information Representative, and 1 Part-time Library Clerk., • Establish workplan priorities and deliverables, delegate tasks, and manage project timelines., • Collaborate closely with SJPL's Marketing and Communications Unit to ensure digital content supports SJPL's branding, outreach, and strategic priorities., • Represent SJPL in Citywide working groups focused on digital privacy, accessibility, and use of AI in libraries. Preferred Technical Skills • Platforms: SharePoint, Sierra, Bibliocommons, Beanstack, GTranslate, SpringShare, • Web Technologies: HTML, CSS, JavaScript, • CMS Experience: Drupal, WordPress, • Analytics Tools: Google Analytics, Looker Studio Annual Salary Range for this Senior Analyst classification is: $123,658 - $150,652. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Minimum Qualifications Education and Experience A Master's Degree in Library Science from an accredited college or university AND three (3) years of increasingly responsible professional library experience, including lead responsibility for professional and technical staff. If assigned to a specialized program or service: A Bachelor's degree from an accredited college or university AND four (4) years of library experience in a lead role related to the particular program assignment. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: • Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Ability to gather and analyze data to facilitate and improve library or library program procedures and techniques. Knowledge of library system and/or library program procedures, services, policies, goals, and objectives., • Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form., • Computer Skills - Expe