Director of Food and Beverage - Peninsula Grill
hace 3 días
Charleston
Job DescriptionDescription: About Planters Inn and Peninsula Grill When Planters Inn was built in 1844, it secured the best location of all Charleston hotels. Today, the iconic hotel famously presides over the corner of Market & Meeting Street — the very heart of Historic Charleston, South Carolina. Planters Inn is South Carolina’s only Relais & Châteaux Hotel. Our historic hotel in Charleston is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy. In Charleston, S.C., the crown jewel of the dining scene is Peninsula Grill, the beguiling Four-Diamond and Four-Star restaurant hidden amidst a lush moonlit garden in the very heart of the Historic District. Loved by locals and guests from around the world, Peninsula Grill offers a genuinely resplendent dining experience that pulls out all the stops—a spectacular setting, fresh and delicious cuisine, fantastic service that seamlessly anticipates a guest’s wants and needs, an award-winning wine list, a famous signature dessert, and one more ingredient… a bit of enchantment. JOB OVERVIEW The Director of Food and Beverage oversees all operations of our upscale dining restaurant, Cafe/Bar and Banquets. Possess a deep understanding of high-end dining experiences, exceptional leadership capabilities, and a strong passion for delivering exceptional guest service. As the Director of Food and Beverage, you will be responsible for managing the day-to-day operations, ensuring outstanding food quality, enhancing guest satisfaction, and driving profitability while maintaining the highest industry standards. ESSENTIAL JOB FUNCTIONS • Oversee and manage the day-to-day operations of the restaurant’s food and beverage department, ensuring smooth service, exceptional food quality, and guest satisfaction, • Coordinate with the Executive Chef and culinary team to develop seasonal menus that align with restaurant’s brand, seasonal trends, and customer preferences, • Maintain high standards of food preparation, presentation, and service in alignment with restaurant goals, • Recruit, train, and develop food and beverage team members, including servers, bartenders, and kitchen staff, • Ensure all staff are knowledgeable of the restaurant’s menu, wine list, and overall guest experience standards, • Conduct regular performance evaluations and provide constructive feedback to ensure continual development, • Foster a collaborative, professional, and motivated work environment that promotes high morale and team cohesion, • Ensure an exceptional dining experience for guests by addressing concerns promptly and proactively, handling guest feedback, and maintaining a presence on the floor during service hours, • Oversee the development and implementation of wine pairings, cocktail suggestions, and special event menus to enhance the dining experience, • Work closely with the marketing team to promote special events, seasonal offerings, and new menu items to guests, • Develop and manage the department’s annual budget, ensuring financial goals and targets are met while maintaining food quality and guest satisfaction, • Monitor and control food and beverage costs, staffing costs, and operational expenses, implementing cost-saving initiatives without compromising quality, • Analyze and report on monthly financial performance, identifying opportunities for improvement and growth, • Oversee inventory management, ensuring appropriate stock levels of food, beverages, and supplies while minimizing waste, • Collaborate with suppliers and vendors to negotiate pricing, quality, and delivery schedules for all food and beverage items, • Ensure compliance with health, safety, and sanitation regulations, • Work with the marketing team to create and execute strategies for increasing guest engagement and attracting new customers, • Develop and promote seasonal menus, wine pairings, and unique events to elevate the restaurant’s profile within the local community and beyond, • Ensure that the restaurant's food and beverage offerings are aligned with the brand's positioning in the market, • Ensure the restaurant complies with all health, safety, and alcohol regulations, • Conduct regular audits of sanitation procedures, food storage, and kitchen operations Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. Our Values We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun Requirements: ESSENTIAL QUALIFICATIONS • Proven experience as a Food and Beverage Director, • 7+ years in food and beverage management in an upscale dining and multi-outlet environment, • Strong leadership, communication, and organizational skills, • Extensive knowledge of food, wine, cocktails, and dining service etiquette, • Experience managing large teams in a high-pressure, fast-paced environment, • Excellent financial acumen with a focus on cost control, budgeting, and profitability, • Passion for delivering outstanding guest service and creating memorable dining experiences, • Strong knowledge of inventory management and supplier relations, • Ability to work evenings, weekends, and holidays as needed, • Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred, • Exceptional interpersonal and communication skills, • Detail-oriented with a commitment to delivering the highest quality service, • Creative, innovative, and able to adapt quickly to new trends and ideas, • Strong problem-solving abilities and calm under pressure, • High level of professionalism, integrity, and dedication to excellence