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The Receptionist is the heartbeat of our operation, serving as the essential first touchpoint in the laboratory workflow. With precision and poise, this role ensures every process flows seamlessly, keeping the entire operation running like a finely tuned machine. Responsibilities: • Answering calls at a high volume, transferring calls appropriately when needed., • Work with doctor offices, nursing homes and other clients., • Coordinate deliveries and pick-ups., • Supply Distribution/packing up supplies., • Tracking orders., • Help set up web access for clients., • UPS and FedEx scheduling. Requirements: • Proficient with computers (must be able to quickly learn how to use new software)., • Confident and comfortable on the phone., • Can handle a fast-paced environment., • Organizational & multi-tasking skills., • Self-starter., • Ability to perform a wide variety of tasks., • Receptionist/ Data Entry experience is a plus., • Associates Degree (preferred)., • 2 years of experience with customer service., • 1 year reception experience., • Experience at a medical office or laboratory a plus. About Us: Acupath Laboratories is a nationwide provider of specialized anatomic pathology services, focusing on areas like urology, gastroenterology, and hematology/oncology. We are based in Plainview, NY, and were founded in 1998. Acupath Laboratories offers a wide range of tests, including FISH testing for various cancers and COVID-19 PCR testing. Acupath Laboratories is a well-established and respected provider of specialized pathology services, with a strong focus on client needs and a commitment to innovation and quality

Job DescriptionDescription: We are seeking a patient-focused Patient Services Representative to join our team at our Medical Oncology, Hematology Northtowns clinic in Williamsville, NY. Roswell Park Care Network is a recognized leader in oncology and specialty care, supporting community physician practices across New York State. We are committed to delivering exceptional patient care while advancing innovative treatment options in a collaborative and patient-focused environment. Comprehensive Benefits: • Monday-Friday schedule, • Medical, dental, and vision coverage, • Employer funded Health Reimbursement Account (HRA), • 401(k) with company match, • Generous vacation and sick time, • Company-paid life insurance, • 11 paid Holidays As the Patient Service Representative (PSR), you will serve as the initial point of contact for patients, providing administrative and customer service support. Tasks will include scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations. Responsibilities: Medical receptionist • Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally., • Announces patients, visitors as needed with sensitivity., • Interact with fellow workers in a way that promotes a respectful and cooperative working environment, • Assists nurses, physicians, and other clinical and/or medical staff l with administrative support, • Accurately and efficiently respond to tasks received from providers, other office staff, and billing, • Open and close the patient waiting room, • Utilize spare time in work related activities which contribute to the clinic's needs, • Register patients using EMR., • Coordinates and prepares patient’s appointments and itinerary, • Check insurance eligibility and verification on every patient, • Collect and scan insurance and other required documents, • Check report to ensure coverage and proper co-pay collection, • Confirm insurance eligibility and verification prior to scheduling new patient appointments, • New patient intake including entry into EMR, • Verify and update patient demographic and insurance details at each visit., • Collect identification and insurance cards, copying or scanning them for the patient's record., • Scan other relevant patient information into the Electronic Medical Record (EMR)., • Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary, • Retrieves patient records, test results and/or charts from outside sources, • Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments., • Calling and rescheduling cancellations., • Monitor’s voicemails and returns calls, • Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations., • Invites every patient to join the patient portal and includes proper paperwork and education to the patient, • Patient check-out., • Act as a liaison between patients and healthcare providers., • Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area., • Creates and mails patient letters (no show and 3 call attempt), • Provides assistance to patients and family members; refers questions to the appropriate department or individual, • Backup for Medical Records, • Duplicates and distributes photocopies, as needed, • Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested, • Assists other departments with administrative duties, as requested, • Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed, • Update HealtheLink, as requested, • Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops., • Performs other related duties as assigned or requestedRequirements: Education & Experience: • High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or, • High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience., • Must have one (1) year customer service experience in an office, preferably with patients, • Successful completion of an accredited medical office assistant education program preferred, • Must have experience working in Windows and with MS Office software

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location: 462 Grider Street, NY 14215 ???? Department: Oral Oncology ???? Shift: Full-Time | Monday–Friday, 8:00am-4:00pm (no more 13 hour days, overnights, or working holidays!) Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location: 55 Spindrift Drive Suite 120 Williamsville NY 14221 ???? Department: Orthopedics ???? Shift: Part-Time | 30-39 hours a week Monday-Friday Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionBenefits: • 401(k), • Employee discounts • Greet and welcome patients as they arrive at the dental office, • Schedule appointments and manage the dental office calendar, • Answer phone calls and respond to patient inquiries, • Verify insurance coverage and assist with billing processes, • Maintain patient records and update medical information as necessary, • Follow HIPAA guidelines to maintain patient confidentiality • Previous experience as a dental receptionist preferred, • Knowledge of dental office procedures and terminology, • Excellent communication and interpersonal skills, • Ability to multitask and prioritize tasks in a fast-paced environment, • Attention to detail and accuracy in data entry and record keeping Join our team as a Dental Receptionist and contribute to creating a positive experience for our patients. Job Types: Full-time, Part-time

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:5844 Southwestern Blvd Suite 500 Hamburg, NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time | Monday–Friday, 7:30 AM – 4:00 PM Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description UBMD Orthopaedcs & Sports Medicine is looking for full-time and part-time Medical Receptionists. We have openings at the following locations... • 716 Health Location - 111 North Maplemere, Suite 100, Williamsville NY 14221, • Brookbridge Location - 5959 Big Tree Road #108, Orchard Park NY 14127, • ECMC (DK Miller Building) - 462 Grider Street, Buffalo NY 14215 Medical Receptionist - Job Summary The Medical Receptionist serves as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role is responsible for verifying patient information, handling insurance and billing inquiries, and ensuring smooth daily clinic workflow. The ideal candidate is professional, compassionate, and able to multitask in a fast-paced medical environment while maintaining patient confidentiality and compliance with healthcare regulations. Full time and Part-time positions available. Duties • Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PRP information and ensures required Meaningful Use fields are complete. Changes the location and doctor patient is seeing as applicable., • Enters and verifies insurance information and that most current cards are scanned into Medent. Scans photo ID; takes photo of patients., • Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually., • Ensures patient has signed any required documents including HIPAA and Financial Policies., • Verifies and collects appropriate co-pays/deposits and maintains an accurate log of payments received. Informs patient of any balances or credits. Collects past due balances from patients as applicable., • Verifies the date on x-ray orders. Asks patients if they are bringing outside films on cd., • Checks patients in and notifies appropriate staff of arrival in Medent., • Enters and reviews notes in Admin Notebook in Medent. Removes note after informing patient if necessary., • Answers and directs incoming calls promptly and appropriately., • As applicable, scans demos and records., • Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations., • Education Requirements, • High School Diploma or equivalent required, • Experience Requirements, • Healthcare environment, • Medical Terminology, • Medent EMR, • Skills and Competencies Requirements, • Must be proficient in the use of all office equipment (computer, phone, fax, scanner, copier, etc.) Superior communication and customer service skills. Must de detail oriented and can multi-task effectively while working in a fast-paced environment. Must also possess excellent organizational skills.

Job DescriptionBenefits: • 401(k), • Health insurance, • Paid time off, • Competitive Hourly Pay, • Career Growth Opportunities, • Fun and Energetic Environment Job Summary We are looking for a friendly, welcoming Medical Office Receptionist to join our team! As the receptionist for our Medical Office, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of patients throughout their appointment. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities • Check patients in as they arrive, as well as check them out and book future appointment per Provider's instructions., • Answer phone calls and schedule appointments, • Take co-pay payments from each patient at check-in., • Balance Superbill each day, and be able to balance a cash float., • Assist with maintaining a clean and inviting environment, • Provide general customer service and attend to the needs of the patients. Qualifications • Some previous experience as a medical receptionist is preferred but not mandatory, • Excellent communication skills with a focus on patient's needs, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software (Medent), • Excellent multi-tasking skills

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:5844 Southwestern Blvd Suite 500 Hamburg, NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time | Monday–Friday, 7:30 AM – 4:00 PM Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Lead Medical Receptionist - Job Description UBMD Orthopaedics & Sports Medicine is the largest Orthopaedic group in Western New York. We are looking for a Medical Receptionist who is ready to take that next step into a leadership role. This is a full time opportunity at our 716 Health Clinic located at 111 North Maplemere Road, Suite 100, Williamsville NY 14221. Lead Medical Receptionist The Lead Medical Receptionist (LMR) is required to perform all duties of a receptionist and function as the main resource person to receptionist staff at the assigned site. The LMR acts as a liaison between management and staff to assist in enhancing efficient patient check-in operations. This position may include occasional evenings and Saturdays. In close collaboration with the Location Manager, the LMR will have the following duties: Duties • Assist in determining and coordinating staff assignments., • Schedule and establish coverage for reception staff, (absences, lunches, vacations)., • Supervise the reception staff in all activities to ensure high quality standards are met and that the facility and patient check-in run smoothly., • Assess new staff members’ strengths and development opportunities., • Clearly communicate operational expectations/changes to reception and provider staff., • Assist in ordering office supplies to ensure appropriate stock is maintained., • Support and execute direct patient check-in duties., • Assist with recruiting, hiring, and training of reception staff., • Perform comprehensive evaluations of the job performance of all receptionists on an annual basis., • Ensure that specified patient check-in procedures are consistently followed., • Ensure that the reception staff maintain the highest level of ethical and professional conduct., • Develop strategies to drive continuous improvement in patient utilization of kiosks., • Education Requirements, • Associate degree preferred, High School Diploma or equivalent required, • Experience Requirements, • Healthcare environment, • Patient registration experience desired, • Experience leading a team., • Medical Terminology, • EMR experience required, Medent preferred., • Skills and Competencies Requirements, • Must be proficient in the use of all office equipment (computer, phone, fax, scanner, copier, etc.) Superior communication and customer service skills. Must be detail oriented and have abilities to multi-task effectively while working in a fast-paced environment. Must also possess excellent organizational skills.