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Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview FINANCIAL SERVICES REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual financial services representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and professionally represent some of the most recognizable brands in the world. This is an entry-level position that offers on-the-job paid training. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an excellent opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Administrative Support Irving, TX USA Looking for a bright career? Are you looking to join an exciting company working in a positive team environment? MetroTex invites you to consider joining our company. We support one another as we provide superior service, training and support to our members in order to elevate their success in their daily real estate businesses. SUMMARY: Member Services Specialists are responsible for delivering high-quality customer service experience through the efficient onboarding and support of prospective, current, and former members. This position performs entry-level duties supporting members with routine inquiries, transactions, and services under direct supervision. DUTIES AND RESPONSIBILITIES: • Provides front-line support to members via phone, email, and in-person visits., • Handles basic issues and refers to more complex matters to higher-level staff., • Possesses a developing working knowledge of Association programs and systems., • Assists members with basic transactions such as membership applications, renewals, payments, and services offered., • Refers to complex questions or policy issues to senior staff., • Understands how to look up, update and maintain accurate member records in the Association Management System (AMS)., • Maintains company established filing and record keeping systems., • Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: • High school diploma or equivalent., • 0–2 years of customer service or administrative experience., • Basic knowledge of Microsoft Office; ability to learn AMS software quickly., • Must be able to legally work in the United States without sponsorship. OTHER SKILLS REQUIRED: • Strong communication and interpersonal skills., • Customer-focused attitude., • Ability to learn quickly and apply new knowledge. COMPETENCIES • Customer Focus – Provides excellent service to members at all levels., • Adaptability – Adjusts to change and deals effectively with unexpected issues., • Communication – Clearly explains policies, procedures, and solutions., • Teamwork – Works collaboratively across staff levels and departments., • Problem Solving – Demonstrates effective reasoning and solutions at progressively higher levels of complexity. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Frequently required to stand, • Occasionally required to walk, • Frequently required to sit, • Frequently required to utilize hand and finger dexterity, • Occasionally required to climb, balance, bend, stoop, kneel or crawl, • Continually required to talk or hear, • While performing the duties of this job, the noise level in the work environment is usually moderate, • Occasionally required to lift/push/carry items up to 25 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus Monday through Friday 8:30 am to 5:00 pm with an hour for lunch 37.50 hour work week. Overtime is not required and is authorized with prior supervisor approval.

Job Description Private equity-owned leading distributor of air conditioning and other high demand aftermarket components to a broad range of light-duty and heavy-duty vehicle end markets. Our company has created a unique, market leading platform in the automotive aftermarket with numerous opportunities to apply its repeatable playbook to grow both organically and through acquisition. We are hiring a Microsoft Dynamics Business Central Functional Associate to support our corporate Information Technology department which works in partnership with our portfolio companies. With our product portfolio, dedication to quality, entrepreneurial setting, and competitive strength, we are a great place to build a lasting career. Position Summary: Reporting to the Business Central Lead, the Microsoft Dynamics Business Central Functional Associate will play a major role in running daily IT operations and implementing new projects. This position is onsite and located within the corporate office in Irving, TX. This individual will work with various teams and divisions across the US & Canada to support aggressive growth and IT targets. We are seeking an experienced Microsoft Dynamics 365 Business Central (BC) Functional Associate to join our team. The ideal candidate will provide day-to-day support for operations, with strong expertise in the Accounting and Finance modules as well as Warehouse Management Systems (WMS). This role requires a proactive professional who can ensure optimal use of the ERP system, troubleshoot issues, and support various business functions in a fast-paced environment. This position will interact with all parts of our business. This means that you will have a huge impact on our business and be able to drive improvements/ change/ behavior across our entire org! If you are a highly motivated and experienced Business Central Associate/Consultant, with a passion for supporting end users and enhancing current processes, we encourage you to apply for this exciting opportunity. Desired Professional Skills and Experience: • Bachelor’s degree in computer science or related field., • Minimum 3 years of experience as a Functional consultant with Microsoft Dynamics 365 Business Central (or NAV)., • Previous success as a functional associate for Business Central., • In-depth knowledge of Accounting and Finance modules (GL, AP, AR, Fixed Assets, Bank Reconciliation, etc.)., • Experience with Warehouse Management Systems (WMS) and warehousing functionality in Business Central (bins, picks/put-aways, shipments, etc.)., • Ability to troubleshoot and resolve functional issues quickly and efficiently., • Strong understanding of business operations and cross-functional processes., • Excellent communication and documentation skills., • Experience working with end-users in a support capacity., • Experience working with on-prem Microsoft Business Central. Responsibilities: • Provide daily operational support for users of Microsoft Business Central across all departments., • Act as the primary point of contact for issues related to accounting, finance, inventory, and warehouse processes in BC., • Configure, maintain, and optimize Business Central modules, particularly Finance, Inventory, and Warehouse Management., • Assist in system upgrades, patches, and data integrity checks., • Liaise with cross-functional teams to gather requirements and implement solutions within Business Central., • Conduct user training and create documentation as needed., • Collaborate with technical teams to translate business requirements into functional specifications., • Ensure compliance with internal controls and industry best practices in ERP operations. Education and Experience Requirements: • Bachelor’s degree in Computer Science or related field., • Minimum 3 years of experience as a Functional consultant/associate., • Experience with third-party WMS integrations., • Knowledge of manufacturing or supply chain processes is a plus.

Job DescriptionWhat We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas. As they say, "There is no business, like trash business." What We Are Looking For! CUSTOMER SERVICE REPRESENTATIVE Bi-Lingual Highly Preferred!!! POSITION SUMMARY Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression. ESSENTIAL DUTIES & RESPONSIBILITIES • Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience, • Manage difficult or emotional customer situations, responds promptly to customer needs and responds to requests for service and assistance, • Provide accurate information about products and services to the customer, • Accurately document all calls and account information, • Identify and educate customers on services/products with the intent of suggestive upselling, • Process customer payments, • Perform outbound collection calls, • Review, monitor, and follow up on any assigned accounts as appropriate, • Protect customer information by keeping all information confidential, • Update job knowledge by attending training and educational opportunities, • Perform other assignments and duties as directed by supervisorMINIMUM QUALIFICATIONS, • 2 years of customer service experience, • 1 year of call center experience highly preferred, • 6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications, • Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Teams, • Data entry, keyboard skills and use of a 10 key calculator are required, • Ability to work in a fast-paced environment, • Ability to multi-task, prioritize and manage time effectively, • Excellent follow-through and attention to detail, • Strong verbal and written communication skills, • Collaborate with others effectivelyPHYSICAL REQUIREMENTS, • Sitting for 6 - 8 hours a day, • Standing, walking, bending, kneeling, stooping, and climbing, • Ability to lift and move items up to 10 poundsEDUCATION, • None

Ridgepost Capital (NYSE: RPC) is a leading private markets solutions provider with over $43 billion in assets under management as of December 31, 2025. Ridgepost Capital invests across Private Equity, Private Credit, and Venture Capital in access-constrained strategies, with a focus on the middle and lower-middle market. Ridgepost Capital’s products have a global investor base and aim to deliver compelling risk-adjusted returns. For additional information, please visit ___. Job Description The Director of Operations will serve as a leader who drives execution across a diverse set of operational domains including: • Finance and operational governance, • Vendor and contract management, • Internal and external communications, • Global real estate, • Project management leadership This role is responsible for translating strategic goals into actionable plans, managing timelines and deliverables, and ensuring operational excellence. The ideal candidate will be a seasoned operations leader with deep experience in corporate environments, exceptional communication skills, and a track record of managing complex, multi-stakeholder projects. Core Responsibilities Finance & Operational Governance • Serve as operational liaison for the finance team, supporting budget planning, and reporting, • Ensure compliance with internal controls and external regulatory requirements., • Track and report on operational KPIs, including cost efficiency and resource utilization., • Assess and identify areas of operational improvement. Build plans, gain support, and implement., • Workforce planning, budgeting and working closely with the FP&A team., • Assist with integration for acquisition implementation Vendor & Contract Management • Utilize software tools to track and manage vendor agreements., • Work to consolidate the number of vendors across the firm and reduce the number., • Drive better prices and negotiate savings. Report savings quarterly., • Find ways to create firm-wide preferred vendor program and drive measurable savings., • Work closely with the legal team and other functions to create a smooth process. Internal & External Communications • Manage internal and external communications, such as conducting town halls, cross-strategy presentations, management committee meetings, and other events for key stakeholders as required., • Develop management and board level presentations as required., • Write as needed to assist the executive team with internal and external communication., • Develop and maintain communication protocols for crisis management and sensitive disclosures., • Oversee strategy and corporate re-branding rollout being done by the firm’s marketing partner., • Partner closely with the firm’s marketing partner and serve as a project manager for any ongoing marketing efforts. Global real estate • Assist in managing the firm’s real estate portfolio, including office space planning, lease management, and vendor coordination., • Lead assessments of the current physical footprint and develop recommendations for future space needs as the firm scales., • Collaborate with finance and HR to align real estate strategy with headcount growth and operational efficiency. Project Management Leadership • Act as the central project manager for firm-wide initiatives, overseeing planning, execution, and delivery across departments., • Implement project tracking systems and facilitate cross-functional collaboration to ensure deadlines are met and objectives are achieved., • Proactively identify risks, remove roadblocks, and escalate issues to executive sponsors as needed., • General office operations. Job Requirements Ridgepost seeks to hire individuals who are highly motivated, have sound judgment, and have demonstrated excellence in prior endeavors. In addition to strong analytical and time management skills, the successful candidate must have: • 8-10 years of experience in operations, project management, or event coordination, preferably in a corporate or financial services environment., • Bachelor’s degree (Business preferred), • Proven ability to manage a team of direct reports as well as work cross-functionally with people who do not report to you., • Exceptional strategic organizational skills and attention to detail., • Proven ability to manage multiple priorities and deadlines in a fast-paced setting., • Superb written and verbal communication skills., • Proficiency in Microsoft Office Suite and project management tools., • High level of professionalism, discretion and integrity., • Experience supporting executive-level communications and presentations., • Ability to manage multiple priorities in a fast-paced environment and work independently with minimal supervision. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Ridgepost Capital in its sole discretion.

Position Summary The Office Administrator serves as the front‑facing administrative lead for the office, ensuring a professional, organized, and welcoming environment. This role focuses primarily on hospitality, communication, and day‑to‑day administrative support, while also overseeing essential office operations such as supply management, vendor coordination, budgeting assistance, and facilities support. Success in this role requires strong communication skills, discretion, attention to detail, and the ability to manage multiple priorities with professionalism. This position is 100% onsite in our client's Addison office. Primary Responsibilities – Hospitality Administration • Serve as the first point of contact for visitors, vendors, and callers, • Answer and manage incoming calls, voicemails, and general inquiries, • Maintain a professional and welcoming office environment, • Book and coordinate vendor presentations and service visits, • Record and send outbound checks and packages, • Maintain office and kitchen supplies to support daily hospitality needs, • Prepare conference rooms for meetings and assist with audiovisual setup as needed, • Handle sensitive information with confidentiality, discretion, and professionalism, • General office and support tasks as assigned Expanded Responsibilities – Office & Administrative Support Office Operations • Open and close the office and front desk as required, • Coordinate incoming and outgoing mail, packages, and courier deliveries, • Maintain organization of shared spaces, workrooms, kitchens, and supply areas, • Monitor and distribute office supplies, paper, and toner, • Submit and track product or service quote requests, • Assist with preliminary budget drafts and expense tracking, • Coordinate meetings, events, and internal office activities, • Maintain tracking spreadsheets, logs, and administrative records, • Support internal communications such as announcements, milestones, or updates, • Serve as backup support for additional administrative functions as needed Essential Functions & Skills • Strong communication skills (verbal, written, and interpersonal), • Excellent organizational and multitasking abilities, • Ability to work independently while managing competing priorities, • Consistent attention to detail and follow‑through, • Ability to remain calm, professional, and solution‑oriented under pressure, • Regular, reliable attendance and punctuality Qualifications • High school diploma or equivalent required, • Prior hospitality, receptionist, or office administration experience preferred, • Proficiency in Microsoft Word, Excel, and Outlook, • Strong judgment and ability to handle confidential information

Part of kdc/one, Zobele is a multinational, global leader in product development and manufacturing, key partner of the top Home & Personal Care FMCG´s Companies. To meet our growth challenges, we are pleased to involve proactive, resourceful, enthusiastic and talented professionals willing to join the team. Our site in Garland - Texas (US), is currently looking for a LEARNING AND DEVELOPMENT SPECIALIST The Learning and Development Specialist is responsible for managing and improving the training infrastructure for the site. This role ensures that training processes are effectively implemented, tracked, and sustained, and that employees are equipped with the necessary skills to perform their roles safely and efficiently. The role will lead efforts to develop trainers and qualifiers, maintain current training content and records, and update key performance indicators (KPIs) and skills proficiency matrices. Support HR Department activities including employee support and engagement activities. Responsibilities: Training KPI Management • Monitor, analyze, and update training-related KPIs to reflect progress and identify areas for improvement., • Prepare and present quarterly/yearly reports on training effectiveness and compliance with both internal and external stakeholders., • Employee Performance Improvement: Pre- and post-training performance ratings., • Retention Rate: Impact of training programs on employee retention., • Partner with plant leaders to identify and develop internal trainers and qualifiers through structured onboarding and coaching., • Partner with subject-matter experts to maintain and improve training documentation, including SOPs, work instructions, and training plans., • Ensure consistent execution of training processes across shifts and departments., • Update and maintain the skills proficiency matrix to accurately reflect employee training status and capabilities., • Ensure accurate and timely documentation of training activities in the Intelex and any applicable Learning Management System (LMS) or other tracking tools., • Participate in cross-functional initiatives to improve training effectiveness and operational performance., • Support onboarding and cross-training programs to enhance workforce flexibility. Requirements: • Bilingual English/Spanish considered an asset, • Bachelor’s degree in education, Human Resources, Industrial Engineering, or related field is preferred, • Relevant certifications or training development credentials are considered an asset, • 5+ years of experience in a manufacturing or industrial training environment, • Experience working within a global manufacturing organization preferred, • Strong knowledge of training systems, documentation, and compliance requirements, • Proficiency in Microsoft Office Suite and experience with Learning Management Systems (LMS), • Familiarity with Intelex or similar training management platforms., • Understanding of Lean Manufacturing or Six Sigma methodologies preferred, • Ability to work strategically, aligning HR practices with business needs, • Familiarity with compensation structures, employee benefits, and legal compliance, • Good analytical skills, • Good communicator, • Good team player. Join US! Apply now and join the kdc/one worldwide team! Zobele by kdc/one is an Equal Opportunity Employer and as such, treats all applications equally and recruits purely on the basis of skills and qualifications.

Job Description POSITION SUMMARY This position aims to interact with customers individually and develop relationships by providing price quotes, availability of materials, and scheduling orders for deliveries. And provide information in response to inquiries about products and services and handle and resolve complaints. ESSENTIAL FUNCTIONS: • Answer incoming phone calls/emails., • Provide price quotes and availability of materials to customers., • Provide customer service & sales support to fabricators/installers & walk-in customers., • Provide backup for cash/credit card transactions., • Provide backup for balancing end-of-day cash reports., • Answer product questions and educating customers on our products., • Provide and encourage outstanding customer service., • Answer incoming calls on a multi-line system professionally and courteously., • Respond to customers via telephone or email through a personal computer., • Receive customers' requests by telephone, or email, analyze requests, provide the information requested, ascertain who can best deliver the data, and route the request to the proper person., • Provide pricing information, process orders, and similar data to customers., • Follow up with customers to assess the level of customer service., • Resolve customer questions related to orders or inventory., • Analyze transactions and correct and adjust orders., • Must be prompt and timely in completing assigned responsibilities., • Develop knowledge of product line, prices, delivery time, and similar data as required., • Manage administrative duties., • Perform all aspects of the job within company policy and procedures., • Provide backup for showroom consultants., • Assist GM with inventory maintenance., • Other duties as assigned. POSITION QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES: • A well-organized and self-directed individual with the ability to prioritize duties., • Excellent multi-tasking & time management skills., • Exceptional communication and interpersonal skills., • Able to work in a fast-paced, self-directed environment., • Must enjoy interaction with a variety of different customers from different backgrounds. EDUCATION AND EXPERIENCE: • High School Diploma required., • 2 years of Customer Service Experience., • Previous work experience in the industry is a plus but not required., • Experience with Microsoft Office Suite. WORK ENVIRONMENT/PHYSICAL DEMANDS • Ability to be on your feet for extended periods., • Ability to push/pull/lift to 20+ lbs., • Ability to work weekends as needed., • Bending for filing is occasionally required., • While performing the duties of this job, the employee is regularly required to sit for prolonged periods.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: Essential Duties and Responsibilities: Repossession Specialist II is responsible for managing the repossession process for delinquent accounts, serving as a key liaison between borrowers and internal teams. This role involves identifying resolution opportunities, coordinating with the replevins team when necessary, handling escalated cases, and providing guidance to junior team members to ensure efficient and compliant recovery operations. Qualifications and Competencies Required: • Evaluates and assigns accounts approved for repossession, including involuntary, voluntary, abandoned, and impounded cases., • Conducts light skip tracing, reviews payment activity or arrangements, and places accounts on hold or closes them when appropriate., • Assigns accounts to repossession companies and follows up with agents to ensure timely updates and resolution., • Documents secure vehicles in the system and notify all relevant departments; handles impounded vehicles and secure their release., • Closes dead-end assignments and forwards unresolved cases to the skip department for further investigation., • Assists in selecting repossession agents, negotiates fees, and verifies insurance and bond coverage., • Ensures compliance with legal requirements including RTC, SCL, SSCRA, and Bankruptcy protections, processes vehicle reinstatements and redemptions. Minimum of two to three years of auto collection experience with intermediate knowledge of regulations and policies regarding repossessions Education: High School Diploma and/or GED Additional Requirements: • Overtime required – required on an as needed basis., • Travel 0-10% - as required on an as needed basis., • Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, Texas (Hybrid) Qualifications Preferred: • Demonstrates excellent communication, interpersonal, customer service, and organizational skills with strong attention to detail., • Excels in time management, task prioritization, delegation, and performing under high-paced, stressful conditions., • Possesses strong analytical and problem-solving abilities, with proficiency in Microsoft Office Suite and related software., • Maintains deep knowledge of the captive finance and auction industry, identifying key drivers and developing mitigation strategies., • Complies with the Fair Debt Collection Practices Act and relevant laws; proficient in basic math operations across various units of measure. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule: This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

The Lead Specialist, Sourcing, is responsible for developing sourcing strategies to reduce costs while developing an understanding of vendor spend. A successful candidate should have experience with sourcing events and category analysis. Experience in the fuel/midstream/energy space is also desired. The scope of the position will include sourcing processes, contract & supplier management, and the development of supplier scorecards. Essential Duties and Responsibilities: • Lead analysis, development, and implementation of cost savings initiatives, • Provide strategic inputs and supply market information to guide business decisions and act as a conduit for procurement activities, • Coordinate negotiations, contract development, contract implementation, and supplier contract compliance, • Work with the appropriate operations team to identify areas of opportunity, • Quantify savings related to opportunity and work with the business team to ensure savings are realized through vendor management and the budget process, • Conduct ongoing business reviews to ensure suppliers are performing to contracted obligations and service levels, • Lead the suppliers and stakeholders of the supply chain through effective engagement and communication by delivering supplier awareness programs., • Solicit advice from the manager regarding procurement processes and protocol, and apply appropriate solutions to issues for stakeholders. Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must satisfactorily perform each essential job duty. The requirements for this position are listed below: • Bachelor's degree in a business, supply chain, or technical discipline, or equivalent work experience, • Experience in supporting supplier portfolio development, • Customer-focused with excellent written, listening, and verbal communication skills, • Detail-oriented, professional attitude, reliable, • Proven record of driving cost savings throughout a complex organization, • Ability to structure and manage complex projects, • Service-oriented mindset, with a desire to ensure client satisfaction, • Ability to think strategically, conceptually, and analytically to assess problems, identify and consider potential solutions, and make timely recommendations, • Years of work experience: 8+ years of experience, • Data analytics, sourcing, procurement systems, and customer service., • Business software applications: Microsoft Office, APTTUS/Agiloft or other contract management software, and SAP or other purchasing software. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Usually, normal office working conditions., • Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing., • Occasional overnight travel may be required., • Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment. An equal opportunity employer/disability/vet Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Under general supervision and in conjunction with the Board of Directors, the General Manager (CAM) plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations. This is a hands-on leadership position responsible for overseeing the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Community Association Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Community Association Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC. The General Manager (CAM) provides exemplary service in a manner consistent with the values and mission of the Castle Group. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Essential Duties and Responsibilities Operations and Accounting • Plans, directs, and oversees the implementation of comprehensive systems for the protection of the community assets and records of the Association in a professional manner., • Directs team on issuing violations and preparing for grievance committee meetings., • Ensures the site team follows collection policy and accounts are referred to the attorney as dictated by the collection policy., • In collaboration with department managers, create and manage the Association's budget and financial processes., • Inspects community and facilities to ensure maintenance and security needs are being taken care of by appropriate Department Heads, • Assists in the preparation of monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and provides support to the Treasurer by obtaining responses to financial questions., • First point of contact for Home Office escalations, specifically Accounting related items., • In collaboration with department managers, complies with all reporting requirements outlined in the Castle Management contract., • In collaboration with other departments, assists in the preparation of the Annual Budget and coordination of Budget Meetings., • Complies with meeting requirements outlined in Florida Statue 720., • Responsible for ensuring the Property Manager stores and maintains the Association records required under Florida Statute, including the maintenance of the Association's Website., • Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters., • Oversees solicitation of bids and bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association., • Oversees the drafting of RFPs (Requests for Proposal) as needed before bidding on large projects to ensure data received is comparable across all vendors., • Ensures that direct reports promptly investigate and make a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and that they properly report it within the appropriate timelines to the appropriate party., • Acts as liaison between Department Managers, legal counsel, Board Members, and Association vendors as necessary to conduct Association business., • During the Property Manager's absence, ensures the Assistant Property Manager tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings. Talent Management • Owns all aspects of the employee cycle for direct reports, including hiring, training, managing performance, approving payroll and PTO, as well as coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner., • Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties. Managing Relationships • Fosters appropriate communications between Board Members, Residents, and Management, • Responds within the required timeline to all owner and Board Member requests., • Other duties and responsibilities as assigned. Supervisory Responsibilities • Directly manage the on-site leadership team., • Carry out supervisory responsibilities following Castle's policies and applicable laws. Education and Experience • An active CAM license is required., • CMCA, AMS, or PCAM preferred, • A Bachelor's degree with a concentration in business or hospitality is preferred., • Five (5) years of CAM or related leadership and business experience, or more depending on the community, are required., • Five (5) years of Leadership Experience, leading a team of at least 10 teammates., • Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required., • Basic knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required., • Intermediate command of computer hardware/software, specifically Microsoft Office Suite., • Knowledgeable about building mechanics Skills and Abilities • Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization., • The ability to apply conflict resolution strategies is required., • Must be able to work under tight deadlines and use time effectively based on key priorities in a fast-paced environment., • Ability to delegate tasks appropriately., • Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information by means of spoken and written language., • Excellent interpersonal, negotiation, and change management skills., • Excellent organizational skills and attention to detail., • Excellent leadership development skills with the ability to coach, mentor, and develop a team., • Strong critical thinking, analytical, and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Ability to act with integrity, professionalism, and confidentiality., • Strong presentation and public speaking skills are required., • Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint)., • Multiple language fluency is desirable and may be required depending on the community's needs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift 30lbs. following appropriate safety procedures., • Ability to:, • Work in an upright standing position for long periods of time, • Work in different environmental working conditions (e.g. heat, cold, wind, rain)., • Walk and climb stairs., • Handle, grasp, feel objects., • Reach with hands and arms., • Extensive use of fingers for typing and visual use of the computer monitor., • Ability to quickly and easily navigate property/buildings., • Repeat various motions with wrists, hands, and fingers., • Ability to detect auditory and/or visual emergency alarms., • Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone., • Visual ability correctable to 20/20., • Ability to respond verbally in an understandable, professional manner in person and over the telephone., • May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance., • Ability to work extended hours and weekends if needed., • Position may require a valid Driver's License. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Garland, TX branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Overview ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by offering them product and pricing recommendations. With MCI, you’ll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Utilize various contact technology and recovery strategies to locate right parties, • Understand the customers situation and identify best means of payment plan, • Negotiate payment terms with empathy, tact, and professionalism, • Make outbound and receive inbound calls, • Follow all required scripts, policies, and procedures, • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts, • Meet monthly goals and perform other assigned duties, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by troubleshooting any overlooked options and offering them new products and services. With MCI, you’ll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Our client is seeking a strategic and operationally focused Senior Manager, Risk Management to lead and oversee the organization’s risk management, insurance, and claims administration programs. This role is responsible for identifying, evaluating, and mitigating organizational risk exposures while developing and implementing effective risk management strategies, policies, and procedures across the enterprise. The Risk Management leader will collaborate cross-functionally with internal leadership, external partners, insurance carriers, and third-party administrators to support operational excellence, reduce financial exposure, and ensure compliance with company policies and industry best practices. Responsibilities: • Lead and manage risk management operations, including claims administration, insurance programs, and loss control initiatives, • Evaluate, select, negotiate, and manage commercial insurance coverages and carrier relationships to ensure appropriate protection and cost effectiveness, • Administer and oversee the company’s self-insurance programs for casualty and commercial property claims, • Oversee company-wide claims management activities, including workers’ compensation, general liability, auto liability, and property claims, • Manage relationships with third-party administrators, brokers, carriers, legal counsel, and external risk management partners, • Assist in identifying, analyzing, and evaluating organizational risk exposures across operations, property, casualty, auto, and emerging business activities, • Develop and implement programs and procedures designed to minimize risk exposure, reduce claims frequency/severity, and control insurance-related costs, • Create and deliver training programs focused on risk awareness, safety procedures, and loss prevention best practices, • Monitor industry trends, regulatory changes, and emerging risks to proactively recommend improvements and risk mitigation strategies, • Prepare and manage departmental budgets and monitor expenditures for adherence to approved financial plans, • Develop, track, and report key performance metrics related to claims, insurance costs, safety initiatives, and operational risk management, • Develop and maintain policies, procedures, and internal controls to support compliance and operational consistency, • Identify opportunities for process improvements, operational efficiencies, and cost reduction initiatives, • Partner with leadership and operational stakeholders across a decentralized organization to support enterprise risk management objectives, • Lead, mentor, and develop team members through coaching, performance management, and professional development initiatives, • Perform additional duties and special projects as assigned Minimum Qualifications • Bachelor’s degree in Business Administration, Finance, Economics, Risk Management, or a related field, • Minimum of 5+ years of progressive experience in risk management, insurance, claims administration, or related areas, • Prior leadership or staff management experience preferred, • Strong understanding of commercial property and casualty insurance coverages and claims management concepts, • Experience managing workers’ compensation, general liability, auto liability, and property claims programs, • Strong analytical, organizational, and problem-solving skills, • Excellent interpersonal, verbal, and written communication skills, • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook, • Ability to manage multiple priorities and work effectively in a fast-paced environment, • Strong attention to detail with the ability to work independently and collaboratively

Job DescriptionDescription: Position Location Remote from the Dallas, TX Metro Area. MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary As a Success Manager, you will be responsible for building strong relationships with physicians and Practice Management, driving business outcomes, and ensuring their success with our solutions. You will leverage your medical knowledge and sales expertise to develop tailored strategies that enhance productivity, increase membership, and improve overall Practice performance. Your success will be measured based on membership and revenue growth, member retention, and practice performance. Key Responsibilities Practice Success & Growth Strategy • Develop & Execute Business Plans: Partner with physicians to assess practice performance, identify areas for improvement, and implement strategic initiatives that drive revenue, increase patient membership, and enhance operational efficiency., • Drive Measurable Results: Implement targeted programs to reduce cancellations, increase new memberships, optimize pricing strategies, and streamline operations for long-term success., • Onboarding & Continuous Training: Lead the onboarding of new practices and staff, providing ongoing training and performance coaching to ensure team members deliver an exceptional patient experience. Develop First-Year Growth Plans for all new affiliates and guide established practice through continuous improvement initiatives., • Trusted Advisor & Consultative Engagement: Serve as a strategic business consultant, helping physicians optimize patient engagement, streamline workflows, and leverage best practices to enhance practice outcomes., • Proactive Physician & Staff Engagement: Maintain consistent communication through in-person visits, calls, texts, and emails to ensure alignment with corporate initiatives, resolve concerns efficiently, and encourage participation in growth initiatives., • Strategic Territory Growth & Risk Mitigation: Proactively identify at-risk practices, expansion opportunities, and new growth initiatives within the assigned territory. Analyze practice performance and recommend continuous improvement plans based on data-driven insights., • Structured Visit & Engagement Cadence: Conduct regular on-site and virtual office visits, adjusting frequency based on performance assessments. Implement plans for underperforming accounts, ensuring practices meet performance goals and maximize revenue potential., • Collaboration & Resource Optimization: Work cross-functionally with internal teams—including Sales, Marketing, and Corporate Support—to drive territory success. Identify appropriate tools and resources to support affiliates effectively and follow up to ensure problem resolution., • Goal-Oriented Execution: Maintain a results-driven approach by tracking key performance metrics, logging progress in CRM (Salesforce), and reporting on milestones and growth opportunities., • Commitment to Professional Growth: Actively participate in weekly team meetings, training sessions, and industry webinars to stay ahead of trends, best practices, and new offerings., • Operational Excellence & Responsiveness: Demonstrate strong organizational skills, critical thinking, and accountability by effectively managing multiple accounts, promptly resolving issues, and continuously refining strategies to drive success., • Goal-Oriented and Results-Driven: Focuses on achieving goals and getting things done efficiently and effectively., • Trusted Advisor: Builds strong relationships by offering helpful advice and being reliable., • Confident and Unflappable: Stays calm and confident, even in stressful or uncertain situations., • Handles Tough Conversations Well: Can talk through difficult issues honestly and respectfully, without avoiding them., • 3+ years of experience in sales, account management, operations, or revenue-focused customer success, • Experience meeting and exceeding performance metrics or targets, • Proficiency in Microsoft Office (Outlook, Excel, Word); CRM experience preferred, • Experience managing complex, multi-account portfolios, • Background in B2B, services, or subscription-based growth environments, • Be part of a mission-driven organization leading innovation in personalized healthcare., • Drive transformation and growth in a dynamic, fast-paced environment., • Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles., • Comprehensive benefits: health, dental, vision insurance, and retirement plans., • Professional development: access to ongoing training and leadership development programs. If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

JOB SUMMARY We are looking for an experienced Project Manager to manage engineering projects on time, within budget and within scope. Responsibilities: • Ensure that all projects are delivered on-time, under budget, and within scope, • Be accountable for project results along with project sponsor, • Clearly communicate expectations and successfully manage the relationship with the customer, team members, and all stakeholders, • Build, lead, coach, and motivate project teams on a proactive basis, • Ensure resource availability / allocation and coordinate internal resources and third parties/vendors, • Lead project scope development with all stakeholders to define objectives and quality specifications, • Develop detailed project plans to monitor and track progress, • Perform risk management to minimize project risks and ensuring technical feasibility, • Manage changes to the scope, schedule, and costs, • Measure project performance using appropriate tools and techniques, • Report and escalate to management as needed, • Complete post-project evaluations to determine how well results were achieved., • Create and maintain comprehensive project documentation (project charter, WBS, communication plans, risk assessments, budget, schedule, reports, close-out, etc), • Develop tools and best practices for project management and execution, • Establish and maintain relationships with third parties/vendors. Responsible for all elements of Job Costing, approving Non TIMS vendor invoices, New customer set-up, TIMS order entry, the check out process of inventory pulled from stock, Updating Inventory and Purchasing ( For: Manufacturing, Spare Parts, and Overhead supplies) Essential Functions -Comprehensive knowledge of basic engineering principles, construction, and project management. • Demonstrated leadership managing people., • Ability to effectively communicate through excellent verbal, written and interpersonal skills., • Solid organizational skills including attention to detail, prioritization, and multi-tasking. - Excellent problem solving and analytical skills, • Strong working knowledge of Microsoft Office, • Familiarity with project management tools and/ or software packages, • Knowledge of high-pressure gas systems and/or cryogenic liquids. Required for All Jobs -Performs other duties as assigned -Complies with all policies and standards QUALIFICATIONS Bachelor’s degree in Engineering with preference to chemical, mechanical and electrical disciplines Work Experience 5+ years of experience in project management. Stainless steel fabrication estimating experience desired Knowledge, Skills and Abilities -Experience in the industrial and specialty gas industry desired. • PMI Certification as a project manager professional (PMP) is an asset PHYSICAL DEMANDS/WORKING CONDITIONS Stationary Position Stationary Position – Constantly Move/Traverse - Constantly Stationary Position/Seated - Constantly Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Ascend/Descend - Occasionally Balancing - Occasionally Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - Occasionally Position Self/Crawling - Occasionally Reaching - Occasionally Handling - Occasionally Grasping - Occasionally Feeling - Occasionally Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions - Constantly Coordination - Constantly PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk or hear (e.g. relaying to employees, phone calls). The employee frequently is required to sit and use hands to finger, handle, or feel (e.g. computer work). The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus (e.g. troubleshooting welding problems, driving). WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally exposed to outside weather conditions (e.g. traveling to customer sites). The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles (e.g. in warehouse, at customer sites). The noise level in the work environment is usually moderate. Travel Requirements Estimated Amount Brief Description 10% Occasional customer visits The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability Apply Now Share Save Job

Job Description Overview TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by troubleshooting any overlooked options and offering them new products and services. With MCI, you’ll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Description: The Community Engagement Specialist is responsible for the design, execution, and continuous improvement of community engagement programs for Avantax and the Cetera Tax Channel. This role supports strategic growth and advisor experience objectives through the planning and delivery of regional meetings, advisor councils, surveys, and continuing education programs, with a strong focus on operational excellence, measurable outcomes, and return on investment. What you will do: · Lead project management for multiple rounds of Amplify Regional Meetings annually, including planning, execution, follow‑up, materials development, registration sites, communications, on‑site RGT training and delivery. · Collaborate with channel and community leadership to align engagement programming with annual strategy and business objectives. · Manage advisor council meeting logistics, content coordination, and execution for both virtual and in‑person meetings. · Own end‑to‑end survey administration for community and channel initiatives, including intake, design, deployment, analysis, and reporting of insights and action commitments. · Partner with Regional Growth Teams on Voice of the Community (VoC) follow‑up efforts, including analysis of dissatisfaction drivers and development of improvement commitments. · Maintain and report program metrics to evaluate effectiveness, identify trends, and inform ongoing iteration and improvement. · Manage continuing education sponsorship renewals, auditing, reporting, and compliance tracking for applicable meetings and programs. · Support webinar production, hosting, and reporting for community engagement initiatives. · Provide general support for community engagement initiatives, including program design, marketing, and advisor communications. · Regularly evaluate program spend against outcomes to ensure strong return on investment. · Continuously improve processes, tools, and workflows related to engagement programming. · Perform other duties as assigned in support of community and channel priorities. What you need to have: · Strong project management skills with the ability to manage multiple initiatives simultaneously and meet tight deadlines. · Ability to collaborate effectively with cross-functional stakeholders and senior leaders. · Analytical skills to interpret feedback, survey data, and program metrics and translate insights into action. · Strong written and verbal communication skills for advisor-facing and internal communications. · Proficiency in Microsoft Office tools; experience with survey platforms such as Qualtrics preferred. · Experience supporting event planning, meetings, webinars, or continuing education program. · Bachelor’s degree required. · Experience in financial services or a related industry preferred. · Event planning, survey administration, or community engagement experience preferred. Travel Requirements: Minimum 25% Compensation: The base annual salary range for this role is $ 61000 to $91,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship., • Easy access to mental health benefits to meet our team members and their families where they are., • 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities., • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years., • Paid parental leave to support all team members with birth, adoption, and foster., • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more., • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: ___® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology. "___" refers to the network of independent retail firms encompassing, among others, ___, ___ (f/k/a Cetera Advisor Networks), Cetera Investment Services LLC (marketed as ___ or ___. All firms are members FINRA/SIPC. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our ___ for further details on what information we collect and the purposes for collection.

Job Description Overview INBOUND CUSTOMER SERVICE OPENINGS We are looking for inbound customer service agents to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients. We’re looking for dedicated professionals who are committed to delivering world-class service to our customers, employees, and communities. In this role, you’ll interact directly with banking customers—providing product and account information, resolving inquiries, and assisting with banking processes. Ideal candidates are excellent communicators, quick learners, and dependable team players. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Respond to inbound calls, emails, and live chats in a professional and timely manner, • Understand customer needs and provide accurate, effective solutions, • Escalate complex issues to appropriate teams when necessary, • Ensure first-call resolution through active listening and problem-solving, • Follow client-specific procedures and maintain a courteous approach at all times, • Use internal knowledge bases and training to answer customer questions, • Maintain accurate and detailed records in CRM systems, • Handle financial inquiries with strict adherence to confidentiality and compliance standards, • Follow all scripts, policies, and procedures, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older, • High School Diploma or equivalent required, • Minimum 3 years of experience in a call center environment, • At least 1 year in a customer service role, • Ability to multitask across multiple systems while on calls, • Typing speed of 30–45 WPM, • Fluent in English (spoken and written), • Comfortable with Windows PC applications and able to learn new systems, • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint), • Strong organizational, written, and verbal communication skills, • Customer-focused with empathy, patience, and responsiveness, • Reliable and punctual with a strong work ethic, • Skilled in conflict resolution and decision-making, • Able to thrive in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Under the direct supervision of the supervisor/manager, the Office Service Associate provides mail services support to the client. Responsibilities: • Sort Incoming USPS Mail and Interoffice Mail, • Meter all outbound USPS Mail, • Perform daily mail runs, • Drive outbound Certified Mail to local Post Office each night, • Process and Deliver all outbound Accountable packages to Line of Business, • Perform other related duties as appropriately assigned. Qualifications: • Two years or more of experience in an office environment., • 2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook)., • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships., • Exhibits superior verbal communication and phone skills., • Exhibits exceptional customer service skills., • Consistently demonstrates professional demeanor, appearance and attitude., • Proven ability to remain calm under pressure; resilient., • Sound judgment and problem-solving ability., • Able to appropriately handle confidential and highly sensitive material., • Demonstrated ability to be flexible and adapt to an ever-changing work environment., • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction., • Must be able to lift 50 lbs., • Have a clean driving record., • High School diploma or equivalent (GED). Job Posted by ApplicantPro

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson, TX. The Call Center Representative handles a high volume of both inbound and outbound calls. Allied Universal's Service Assurance Center (SAC) is a call center that operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. Service Assurance Center Specialists also assist with Post Watch, a real-time schedule monitoring system, by contacting posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. This position may require working on holidays if they fall on your regularly scheduled workdays. This is a full time, in office role that requires weekends. PAY: $17.00 per hour plus tiered retention/performance bonus eligibility SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week): • First Shift (6:30 pm - 3:00 pm, with a 30 minurte unpaid meal break) RESPONSIBILITIES: • Identify scheduled shifts where an employee has failed to log in/out and adjust schedules to reflect actual service hours of employees in real time, • Create attendance exception records based on changes to schedules where appropriate, • Monitor safety check calls and respond to emergency situations by contacting appropriate personnel and documenting with incident reports, • Notify account managers through calls and call notes on anything that needs to be corrected with their accounts, employees, or site schedules, • Handle local office calls during normal office hours and transfers calls to appropriate personnel, • High School diploma or equivalent, • Must have a minimum of 1 year of consecutive and verifiable work experience in the customer service field, • Basic proficiency with Excel, Outlook, and Microsoft Teams, • Possess excellent customer service phone etiquette skills, • Navigate a web-based system, while assisting callers, • Work in a team environment and work independently, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . #LI-26 Requisition ID 2026-1529670

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Leave and Disability Specialist 6 month contract to hire Dallas, TX (Hybrid) Working with general supervision, the Leave and Disability Specialist provides subject matter expertise in the administration and processing of leave and disability policies including STD/LTD benefit programs and ADA Accommodations. This role communicates with vendors, Associates, managers and legal counsel, ensuring our client remains in compliance with all company, State, and Federal regulations. The Leave and Disability Specialist operates with significant autonomy and uses professional judgment in managing leave and disability programs. Principal outcomes include 1.) heightened awareness of leave programs and the delivery of first-rate customer service to associates; 2.) to ensure that the leave and disability policies and programs remain in compliance, competitive and equitable and 3.) targeted business intelligence to support strategic decision-making. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor., • Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves., • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities, • Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves., • Maintains effective communication with the Associate, manager, and payroll department during the leave process., • Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies., • Administers disability accommodations in accordance with State and Federal regulations., • Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response., • Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures., • Oversees and coordinates information with external leave and disability vendor., • Assists with policy and procedural revisions, as well as special duties as assigned., • Utilize internal and external vendor systems to run queries and format reports on a periodic basis., • Maintain the confidentiality and security of data accessed during the course of daily activities., • Monitor new and evolving benefits legislation and provide compliance action recommendations., • Customer Focus – Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs., • Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise., • Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it., • Building Organizational Talent – Establishing systems and processes to attract, develop, engage and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges., • High school diploma or GED required; bachelor’s degree in human resources management or related field from an accredited program preferred, • At least 2 years of Human Resources function required, • Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors; bilingual English/Spanish communication skills preferred, • Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, and Word, • Proficient ability to meet demanding, evolving and potentially overlapping deadlines through proficient contingency planning, • Ability to collaborate with others; conducts working relationships in a manner acceptable to others and to the organization, • Demonstrated ability to champion, model, and influence others with customer-focused behaviors that lead to outstanding customer experiences, including the ability to provide sympathetic, effective counseling to Associates regarding benefits matters, • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives, • Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others, • Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization, • Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions, • Working knowledge of ADP Vantage HRIS preferred Estimated Min Rate: $21.00 Estimated Max Rate: $35.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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ADMINISTRATIVE ASSISTANT / RECEPTIONIST Location: Dallas, TX Department: OFFICE ADMINISTRATION Employment Type: Full-Time | In-Office Position Overview: Our recruiting firm has partnered with a well‑established client in Dallas, Texas to identify a talented Administrative Assistant who thrives in a fast‑paced, people‑focused environment. The Administrative Assistant plays a central role in ensuring smooth daily operations across both sides of the office. This position is highly visible and people-facing, responsible for creating a welcoming environment, supporting internal teams, maintaining office functionality, and assisting with administrative, operational, and property tax–related tasks. The ideal candidate is organized, proactive, detail-oriented, and comfortable juggling a wide range of responsibilities in a fast-paced environment. This role requires full-time, on-site presence and involves regular movement between office areas, interaction with employees and visitors, and hands-on support of office operations. Key Responsibilities: Front Desk & Office Operations • Open and close the office at the start and end of each business day, • Greet and host visitors in a professional and welcoming manner, • Answer and manage incoming phone calls and voicemails in a timely manner, • Update and maintain contact lists, building access lists, and office maps Mail, Shipping & Supplies • Create FedEx and USPS priority mail labels as needed, • Check and replenish FedEx and USPS mailing supplies on a monthly basis, • Retrieve and distribute incoming mail daily, • Meter outgoing mail and coordinate timely dispatch, • Handle incoming deliveries and route to appropriate recipients, • Reconcile shipping accounts as required Meeting Rooms & Events • Manage meeting room calendars and coordinate room scheduling, • Assist with computer-to-TV connection and projection setup in meeting rooms, • Assist with catering needs and event setup and teardown, • Assist with the annual event planning and execution, • Assist with setup and takedown of seasonal office decorations Facilities & Equipment • Order and organize office and kitchen supplies as needed, • Manage coffee brewers, ice machines, and water machines, • Perform basic troubleshooting on all Xerox machines; contact Connex for complex issues, • Request suite and building maintenance as needed Document Management & Project Support • Assist with project closings, including:, • Preparing and organizing documents for signature and notarization, • Routing executed documents to their final destination, • Create and modify documents as requested by office staff, • Archive and retrieve archived materials; manage archiving supplies New Hire Support • Coordinate new hire setup, including workspace preparation, access provisioning, and supply setup Property Tax Administration The Administrative Assistant will provide meaningful support to the property tax function, working closely with internal teams and outside consultants to ensure timely and accurate processing of all related responsibilities, including: • Process, file, and maintain paper and digital property tax documents, communications, and invoices, • Keep property tax files organized and properly labeled for easy retrieval, • Gather asset, construction, and financial information from development and accounting teams; organize and submit to appropriate property tax consultants prior to applicable deadlines, • Support development teams in ensuring their property tax needs are addressed by the appropriate outside consultant; facilitate communication as needed for tax projections, budgeting, and underwriting, • Submit all fees, invoices, and financial documentation to accounting to ensure timely payments to consultants and attorneys, • Coordinate with relevant teams to reapply for property tax abatements and exemptions (typically agricultural exemptions), • Track exemption statuses, complete applications as needed, and submit to appraisal districts in a timely manner Qualifications: • 2+ years of administrative, office coordination, or front desk experience preferred., • Strong organizational skills with the ability to manage multiple priorities., • Excellent verbal and written communication skills., • Professional, friendly, and service-oriented demeanor., • Proficiency with Microsoft Office Suite; comfort with office technology and printers., • Ability to maintain confidentiality and handle sensitive information., • Notary certification a plus (or willingness to obtain)., • Experience with property tax documentation or real estate operations is a plus but not required.

The Dallas Opera is a world-class performing arts organization producing outstanding mainstage and chamber opera repertoire, attracting national and international notice, committed to extensive community outreach and education, and managed to the highest standards of artistic excellence, accountability, efficiency, and financial sustainability. In 2025, The Dallas Opera executed a successful $54.5M campaign to more than double the TDO Foundation’s endowment and raise operating funds. Annually philanthropy contributes $14-$15M, the majority of TDO’s $18-$19M annual budget. The Development Operations Manager role is instrumental in supporting the Development team’s donor stewardship and communication activities and the frontline fundraisers. Responsibilities Reporting to the Director of Development, the primary functions of the Development Operations Manager are to provide (1) administrative support to the frontline fundraisers, specifically the Director of Development; (2) team level data, reporting and calendar management; and (3) cross-team collaboration and project management related to donor events and communications. This position collaborates closely with the Director of Tessitura Operations and Strategy, Events Manager and Institutional Marketing Manager to implement plans to support fundraising goals, as well as cross-company to execute events and donor communications. Specific responsibilities include: Development Operations and Data Management • Act as Development Tessitura “super user” and first point of contact for Development Database needs, with higher level access and knowledge for department functions, • Enter and maintain accurate donor and gift records, specifically plans, in Tessitura and function as Gift Entry Officer back-up, • Create and manage membership reports, pipeline tracking, and dashboards to support Development leadership; responsible for updates to maintain forecast accuracy, • Develop and document streamlined workflows to improve efficiency and consistency across Development processes Donor Communications and Stewardship • Coordinate with Marketing to ensure communications calendar compatibility and coordination of fundraising messages across the organization, • Oversight for creation of all donor event communications, calendar and messaging strategy, • Oversee calendar, messaging and mailings for annual fund appeal efforts, specifically supporting Inner Circle and Friends appeals, • Oversight for proofing process of all donor recognition in program books, signage, website, other formats; oversight of partnership development related benefits delivery, • Responsibility for accuracy of all sponsorship information and relaying same to Operations for display on supertitles and at the team level for donors events, • Maintain brand integrity and accuracy across all donor communications and materials Frontline Fundraising and Director of Development Support • Draft and proof donor correspondence, including acknowledgments, renewals, and pledge reminders, • Draft proposals, gift agreements, and stewardship materials, • Monitor and manage the Inner Circle Concierge line and email, ensuring timely and thoughtful donor support, • Provide administrative and operational support to the Director of Development and Giving Officers as requested, • Provide administrative and logistical support for Director of Development in managing the Development Committee and Board Governance and Nominating Committees, specifically assisting with committee meeting scheduling, preparing meeting materials, agendas, and minutes; maintaining rosters and contact lists; coordinating communications, meal arrangements, and meeting logistics, • Work donor events as assigned during the season while maintaining office hours Cross-Company Collaboration and Project Management • Serve as the point of contact between Development, Marketing, and Finance for data, reporting, and project needs; responsible for scheduling quarterly team and senior management level expense and revenue reviews, • Track departmental deadlines and deliverables, ensuring projects move efficiently from start to finish As our organization evolves, so may this role. These duties may change as The Dallas Opera’s leadership identifies the need at any time. Candidate Knowledge, Qualifiications, and Skills • Aptitude for multitasking, prioritizing, attention to detail, accuracy and managing time in a fast-paced environment which often presents competing priorities, • Strong project management and organizational skills; accepts responsibility for quality, accuracy, and timeliness of assignment, • Team player with customer service mindset, collaborative spirit, and proven ability to build productive working relationships internally and externally, • Strong interpersonal skills and excellent written and verbal communication, • Able to handle sensitive, confidential information with discretion and professionalism, • Knowledge of/interest in the opera, music and/or performing arts is preferred, • Proficiency in Microsoft Office products (Word, Excel, PowerPoint), and collaborating in a Microsoft 365 environment; knowledge of Tessitura preferred See yourself at the opera! The Dallas Opera values diversity in the workplace and is committed to creating an equitable and inclusive work environment where employees are treated with dignity and respect. The Dallas Opera is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Applications from populations underrepresented in the arts are strongly encouraged to apply. This position will remain open until it is filled. To apply, please send a cover letter and résumé to , using the subject line “Development Operations Manager.” Please send Word or PDF file only. No phone calls, please.

Position Summary The Small Group Director provides strategic leadership, operational excellence, and people development for the church’s Small Groups. This role is designed for a high-capacity leader—someone who is self-driven, structured, analytical, visionary, and energized by building scalable systems that create long-term impact. This person will oversee all aspects of Small Groups across various ministries to ensure healthy groups, equipped leaders, clear systems, and continued growth. Ideal Candidate Profile This role is best suited for someone who naturally demonstrates: • Strategic and future-focused thinking, • High standards and attention to detail, • Ability to manage complexity and multiple moving parts, • Confidence leading and developing teams, • Desire to build for sustainability rather than temporary fixes Why This Role Matters This role helps people move from attending church to building meaningful spiritual community. Through strategic leadership and strong systems, the Small Group Director creates pathways for life change, discipleship, and belonging. Key Responsibilities Strategic Leadership & Ministry Growth • Lead, implement, and continually enhance the overall Small Group strategy aligned with church vision and discipleship goals., • Lead the Grow Strategy Team through planning, preparation, execution, and follow-up., • Conduct regular one-on-ones, coaching conversations, performance management, and development planning with Ministry Leaders (Men’s, Young Adult, Family Life) and ministry coordinators., • Build a healthy, accountable, high-performing team culture., • Oversee systems, workflows, resources and ministry processes to ensure excellence, efficiency, and scalability., • Manage Cross-Functional Teams (CFTs) for Small Group events, launches, campaigns, and programming. Communication & Marketing • Manage internal marketing and communication strategies that drive awareness, engagement and participation in Small Groups., • Partner with the Marketing Team on campaigns, launches, promotional messaging, and seasonal initiatives. Member Care & Support • Provide support to members navigating Small Group placement, challenges, or questions., • Address relational tensions or group conflict with wisdom, discretion, and care., • Ensure leaders are supported in creating healthy, welcoming group environments. Reporting & Analytics • Produce regular reporting dashboards on Small Group health, participation, retention, leader development, and growth trends., • Use data to inform decisions, improve systems, and strengthen ministry outcomes. Qualifications Required • Proven leadership experience managing and developing teams, • Strong project management and operational leadership skills, • Excellent written and verbal communication skills, • Strong emotional intelligence and conflict resolution ability, • A growing relationship with Jesus Christ and a lifestyle of integrity., • A heart for discipleship and spiritual formation in the local church., • Alignment with the mission, vision, and theological convictions of Concord Church., • Bachelor’s Degree Preferred • Experience leading church small groups /discipleship ministries, • Master’s Degree in Theology, Ministry, Christian Education, or another related field, • 3+ years of ministry experience, preferably in discipleship, small groups, or pastoral leadership., • A minimum of three years (3) of supervisory experience. Measures of Success • Increased Grow Group participation and retention, • Healthy leadership pipeline of leaders and coaches, • Strong operational systems with minimal friction, • Positive member experience Other Competencies: • Team player with a collaborative spirit., • Ability to cast vision, recruit volunteers, and manage multiple initiatives., • Advanced Skills in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook), and web savvy., • An employee in this position primarily works in a typical office or sanctuary environment, is generally sedentary, and uses computers, calculators, phones, and other office equipment to draft documents, communicate with church staff, and fulfill other position duties., • An employee in this position is required to walk, hear, and speak to members and staff. Work is conducted in a fast-paced, rapidly changing environment., • The ability to manage stress, build professional and collaborative relationships, and reason through both complex church business situations and profound personal crises that members may experience is required., • A flexible schedule is required since this position requires evening and weekend work due to scheduled events. Travel Requirements A valid Texas drivers’ license and acceptable motor vehicle record is required. Concord Church Membership This position is required to be a member of Concord Church. Employees in this position are expected to sincerely hold the same religious beliefs as expressed by Concord Church.

Operations Specialist A growing company is seeking an Operations Specialist to support day-to-day customer operations, service coordination, and internal processes. This role is ideal for someone who is detail-oriented, organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. Responsibilities • Onboard new customer accounts and maintain accurate system data, • Coordinate service requests, work orders, and operational follow-through, • Communicate with customers regarding account updates, equipment needs, and service issues, • Support logistics, inventory tracking, and equipment coordination, • Review reports and ensure operational compliance and accuracy, • Identify process improvement opportunities and assist with special projects Qualifications • Bachelor’s degree required, • 2+ years of experience in operations, customer support, logistics, or administrative support, • Strong organizational and communication skills, • High attention to detail and ability to manage multiple tasks, • Proficiency with Microsoft Office and web-based systems, • Excel and Salesforce experience preferred Compensation & Benefits • Competitive salary, • Medical, dental, and vision benefits, • 401(k) with company match, • Growth opportunity within a fast-growing organization This is a hands-on operations role with strong exposure to customer support, coordination, and process management within a collaborative team environment.

OVERVIEW The Inbound Supervisor is responsible for overseeing daily inbound operations within a distribution facility, ensuring efficient and accurate receiving, inspection, and put away of merchandise. This role supports the Inbound Manager by leading associates, maintaining operational standards, and ensuring timely processing of incoming inventory. The Inbound Supervisor plays a key role in training and developing associates, enforcing procedures, and ensuring strong alignment between receiving activities and overall inventory accuracy. DUTIES AND RESPONSIBILITIES • Champion the company’s mission, vision, values, and brand in every decision and interaction., • Run the inbound floor. Supervise daily receiving, unloading, inspection, tagging, and putaway operations, keeping the team moving with purpose, accuracy, and urgency., • Be the leader your associates need. Show up for your team every shift by training, coaching, and providing direct, constructive feedback that helps people grow., • Keep product moving accurately. Own the timely and accurate processing of inbound merchandise so downstream operations remain efficient and uninterrupted., • Hold the standard. Ensure SOPs and safety protocols are followed on every shift by every associate., • Organize the shift to win. Manage scheduling, workload distribution, and shift coverage to meet daily demands., • Trust but verify. Validate receiving accuracy against purchase orders, quantities, and product condition; identify discrepancies before they impact inventory., • Solve issues on the floor. Investigate, resolve, and follow through on receiving, inventory, or system discrepancies., • Own your space. Maintain clean, organized, and efficient inbound areas, docks, and staging zones., • Keep score. Track productivity and performance metrics daily and provide real-time feedback to associates., • Connect inbound to the broader operation. Partner with inventory control and outbound teams to ensure smooth product flow., • Reinforce a culture of safety and compliance. Support company policies and safety standards with a strong focus on team well-being., • Report with clarity. Provide leadership with accurate updates on daily progress, challenges, and performance. QUALIFICATIONS AND REQUIREMENTS • 2+ years of experience in warehouse, distribution, or fulfillment operations., • Previous experience in a lead or supervisory role preferred., • Strong understanding of receiving, inventory handling, and warehouse processes., • Ability to lead teams, provide training, and manage performance in a fast-paced environment., • Strong organizational, problem-solving, and communication skills., • Ability to manage multiple priorities and adapt to changing operational needs., • Proficiency in Microsoft Office and warehouse systems (WMS/OMS)., • Ability to work flexible schedules, including weekends, holidays, and overtime as needed. PREFERRED SKILLS • Experience in retail or e-commerce distribution environments., • Familiarity with purchase orders, receiving systems, and inventory control processes., • Strong attention to detail and ability to ensure accuracy in high-volume operations., • Experience training and onboarding new associates., • Ability to work cross-functionally with multiple operational teams.

Job Title: Total Rewards Analyst Location (City, State): Dallas, TX Work Schedule: Monday – Friday | 3 days in office per week | Flexible 8 hour days Type of Employment: Direct Hire Compensation: $85,000 - $95,000 / year Industry: Professional Services Benefits: This position is eligible for a comprehensive benefits package including medical, dental, and vision. Job Description: Addison Group is partnering with our client to identify a Total Rewards Analyst who will support compensation and benefits programs while contributing to data-driven decision-making across the organization. This role is ideal for someone who enjoys working with data, improving processes, and collaborating cross-functionally in a dynamic environment. Key Responsibilities: • Evaluate and help manage compensation structures by conducting market comparisons, reviewing pay data, and supporting salary adjustments to maintain competitiveness and fairness., • Develop and refine job documentation and frameworks to ensure roles are clearly defined and aligned with market standards., • Respond to employee inquiries related to benefits, providing clear and accurate information regarding coverage, eligibility, and plan details., • Assist with day-to-day administration of benefits offerings such as health, retirement, and insurance plans, including support during open enrollment periods., • Review and reconcile benefits invoices, working closely with payroll and vendors to address and resolve discrepancies., • Coordinate with external partners, including brokers and service providers, to facilitate smooth benefits operations and issue resolution., • Collaborate with internal teams to support compensation planning cycles, including merit increases and bonus processes through data preparation and analysis., • Prepare and distribute total rewards materials such as compensation summaries and benefits documentation, ensuring confidentiality and accuracy., • Contribute to the maintenance and improvement of HR systems processes, including testing workflows and resolving system-related issues., • Ensure programs and processes comply with applicable employment laws and regulations through proper documentation and administration., • Support the creation of employee-facing materials that communicate total rewards offerings effectively., • Maintain accurate employee data within HR systems, performing audits and generating reports as needed., • Participate in special projects and analyses to enhance total rewards programs and processes., • Assist with coordination of immigration-related activities by working with internal and external partners on documentation and tracking. Qualifications: • Self-motivated with a proactive approach to problem-solving and task ownership., • Demonstrated ability to research, analyze, and resolve issues independently before escalating., • Bachelor’s degree preferred; equivalent experience or an associate degree will also be considered., • Prior experience in professional services, consulting, or similar environments is highly desirable., • 2–5 years of experience in compensation, benefits, HR analytics, or a related field., • Advanced skills in Microsoft Excel, including data analysis and reporting; proficiency in PowerPoint and Word., • Strong comfort level working with data, reports, and analytics., • Experience with HRIS platforms; exposure to Workday is a plus but not required., • Understanding of compensation structures and benefits administration practices., • Working knowledge of employment laws and regulations such as FLSA, ACA, ERISA, and COBRA.

Project Estimator Aegis Worldwide · Dallas, TX United States (On-site) Job Overview We are seeking an experienced Project Estimator to analyze project requirements and develop accurate cost estimates for materials, labor, equipment, and overhead. This role plays a critical part in budgeting, pricing, and resource planning to support project profitability and overall success across manufacturing and construction initiatives. Key Responsibilities • Prepare detailed cost estimates and project budgets for manufacturing and construction projects, • Review engineering drawings, specifications, and project documentation to define scope and resource needs, • Utilize estimating and design tools such as RS Means, ProEst, AutoCAD, and Microsoft Excel, • Research and evaluate material, labor, and equipment costs while monitoring market trends, • Identify project risks, cost-saving opportunities, and value-engineering options, • Collaborate with project managers, engineers, vendors, and internal stakeholders to support planning and execution, • Bachelor’s degree in Engineering, Construction Management, or a related field preferred, • 7+ years of experience in project estimation, cost engineering, or related roles, • Proficiency with RS Means, ProEst, AutoCAD, and Microsoft Office tools, • Strong analytical, communication, and organizational skills, • Experience with Lean, Six Sigma, or continuous improvement methodologies preferred, • Up to 25% travel required, • Employment contingent upon background check

THE ROLE A Customer Service Representative's primary responsibility is to assist travelers in getting to and from their event destination according to their budget and itinerary. This position will mostly handle incoming calls; in a professional, efficient, friendly manner. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Customer service support is primarily by phone communication but may include responding to various forms of communication from clients, including email., • Answer phone calls (25+ daily) from clients., • Maintain continuous knowledge of events and partnerships to recognize the industry's product, market, and service-related trends., • Work with clients to identify specific needs and expectations, such as special/custom product fulfillments, as needed., • Investigate and resolve specific issues related to clientele; identify and escalate priority issues and route calls/issues to the appropriate resource., • Communicate questions and issues with internal teams to provide the best customer service experience., • Collect and enter reservations for new or additional products and services., • Manage the Company's proprietary reservation system, including hotel inventory, rooming lists, and additional tour items., • Support the event teams with their needs and responsibilities, as necessary. Other Duties & Responsibilities • Arrange data in a useful manner., • Comprehend workflow processes for maximum output—separate and/or combine tasks to increase workflow efficiency and maximize limited resources., • Collaborate and identify ways to streamline new and existing processes., • Set priorities to quickly zero in on the "critical few" and put the "trivial many" aside; juggle numerous tasks and priorities while maintaining a productive workflow., • Drive results and exhibit good follow-through on information and project status. Travel Must be adaptable with work and travel schedule and be available to travel for work, including extended work hours during nights, weekends, and holidays. This position may require up to 10 % travel. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required. Required Education and/or Experience, Knowledge, Skills, and Abilities: • High School Diploma or equivalent., • Experience in a customer service position using telephone etiquette techniques., • Possess strong organizational skills and impeccable attention to detail., • Proficient with Microsoft Office, specifically Excel, Outlook, and Word., • Must be flexible and adaptable, with the ability to multi-task and consistently produce accurate work, even under pressure., • Maintain professionalism when interacting with vendors, guests, partners, clients, and peers. Preferred Education and/or Experience, Knowledge, Skills, and Abilities: • Bilingual preferred; ability to read, write, and speak Spanish proficiently., • Experience in the travel or sports industry is preferred. Why Join Us? At TKO, you’ll be part of a premium sports and entertainment company which operates leading combat sports and sports entertainment brands. This role offers a chance to work on impactful projects in a collaborative, high-energy environment where your contributions help shape the financial future of a dynamic organization.

The Safety Specialist is an established performer that works to create and facilitate an accident-free workplace by implementing safety policies and programs, providing training, creating, and maintaining safety documentation, and helping to ensure compliance with state and federal laws within assigned facility or location. This role plays a key role in promoting and maintaining a safe and healthy work environment by helping to collaborate with various departments to minimize workplace hazards and foster a culture of safety. Duties and Responsibilities of the Position: · Provide ongoing instruction of OSHA required safety disciplines. · Coordinate all annual and recurring safety training requirements. · Maintain accurate and up-to-date employee training and safety records and reports. · Review and update documents to identify work-related hazards, reflect changing regulations, and best practices. · Conduct safety audits across multiple facilities throughout the division to identify and correct unsafe conditions and unsafe acts. · Ensure alignment of safety programs with organizational goals and industry best practices. · Participate in accident and incident investigations to determine root causes of an event. · Collaborate with departmental representatives to address safety concerns and track corrective actions. · Write detailed summaries and recommendations regarding corrective actions necessary to prevent accidents. · Participate in division projects addressing safety issues. · Stay informed about changes in safety regulations and ensure organizational compliance. · Maintain accurate records and documentation to demonstrate compliance with safety standards. · Perform other duties as needed. Required Experience and Education: Describe the education, years of experience, and any certifications necessary to complete the duties and responsibilities of this position. · Bachelor’s degree in a related field or equivalent education and/or experience. · 2-4 years of relevant experience or equivalent education and/or experience. · Safety training and certificates preferred. · Knowledge of OSHA safety disciplines, other regulatory guidelines, and common industrial safety practices. Competencies: · Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards. · Excellent communication, problem solving, and organizational skills. · Able to multitask, prioritize, and manage time effectively. · High level of integrity and discretion in handling sensitive and confidential data. · Proficient using Microsoft Office Suite products. Other Pertinent Job Information: Travel time, how many people they will manage, the work environment, etc. Disclaimer: It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. · This role may work in classrooms, offices, and high-traffic production floors.

Join a stable and collaborative CPA firm in Richardson, TX as an Administrative Assistant on a contract-to-hire basis. 1+ year of experience required with strong attention to detail and computer skills. Flexible scheduling options available. Apply now! Company Profile: CPA Firm 30- 40 hour work week The firm offers a collaborative and team-oriented environment where professionalism, accuracy, and client service are highly valued. This is an excellent opportunity to join a stable office environment with long-term growth potential for the right candidate. Administrative Assistant Role: The Administrative Assistant will support daily office operations and provide administrative support to the entire office team in a fast-paced CPA firm environment. This Administrative Assistant role requires someone who is highly detail-oriented, dependable, organized, and capable of working independently while managing multiple responsibilities. Key responsibilities of the Administrative Assistant include: Answering and directing incoming phone calls professionally while taking accurate messages Drafting and sending client communications with professionalism and attention to detail Managing the mailing of confidential and sensitive documents securely and on time Entering, updating, and maintaining accurate data within Excel and internal systems Cross-checking information for accuracy and completeness Supporting receivables, deposits, and administrative workflows Maintaining organized files, records, and office documentation Ensuring office supplies are stocked and coordinating ordering as needed Providing administrative support to multiple team members across the office Working independently while maintaining strong communication and follow-through Administrative Assistant Background Profile: High School Diploma or equivalent required At least 1 year of administrative support experience Strong attention to detail and accuracy required Must be computer literate and proficient with Microsoft Office Suite, including Excel Ability to work independently and manage responsibilities proactively Strong organizational, communication, and follow-through skills Flexible, self-motivated, dependable, and able to prioritize tasks efficiently Professional verbal and written communication skills Prior experience in accounting, CPA firm, or professional services environment preferred Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Opportunity for long-term contract-to-hire employment Flexible scheduling options available initially Opportunity to grow into a full-time 40-hour schedule over time Collaborative and supportive office environment Stable and established CPA firm with long-term opportunity Professional team culture with strong emphasis on accuracy and accountability Potential future flexibility for occasional remote work after proven performance and tenure Team-oriented environment where employees are valued and supported

Community Impact Program Manager (Resident Professional Program) Location: Corporate Office (Irving, TX) - Monday through Thursday in person. Remote Fridays. Reports To: Vice President, Strategic Initiatives Classification: Full-Time, Exempt Travel: Up to 30% About the Role ___ is looking for a personable, organized, and mission-driven Community Impact Program Manager to lead our Resident Professional Program across our portfolio. This role is ideal for someone who has owned program delivery in a nonprofit, education, afterschool, community engagement, resident services, or mission-focused environment and knows how to bring people, timelines, and outcomes together. In this role, you will oversee the full lifecycle of the Resident Professional Program, including recruitment, onboarding, program support, accountability, event coordination, and ongoing improvement. You will partner closely with onsite teams, Resident Professionals, local organizations, and internal departments to help deliver meaningful programs and events that strengthen resident connection and community engagement. This is a hands-on, people-centered program management role. The right person will be just as comfortable managing program details, deadlines, and reporting as they are visiting communities, chatting with residents, building excitement, and helping others feel invested in the mission. How You’ll Make an Impact • Oversee the full lifecycle of the Resident Professional Program, from recruitment and onboarding to program support, accountability, and continuous improvement., • Build strong relationships with Resident Professionals, onsite teams, residents, and local community partners to drive engagement and participation., • Coach and support Resident Professionals by setting clear expectations, reviewing event plans, providing feedback, and helping them deliver high-quality programs., • Coordinate portfolio-wide initiatives, including timelines, supplies, communications, marketing materials, event logistics, and follow-up., • Travel to communities to attend events, connect with residents and teams, capture content, and help generate excitement around the program., • Track program activity, organize documentation, and submit accurate reporting to help measure success and improve program impact. What Makes You a Great Fit • You have experience managing programs, initiatives, contractors, volunteers, field teams, or community-based services that support an organization’s mission., • You are highly personable and comfortable walking into a community, starting conversations, building trust, and getting people excited to participate., • You know how to balance big-picture mission with day-to-day execution., • You are organized, detail-oriented, and able to manage multiple priorities, deadlines, people, and moving parts., • You communicate clearly and professionally with different audiences, including residents, onsite teams, corporate partners, and community organizations., • You are resourceful, proactive, and comfortable solving problems without waiting for every answer to be handed to you., • You care about community impact and are motivated by work that improves connection, access, and quality of life for residents., • You are comfortable traveling up to 30% to support communities, events, and program implementation. Qualifications • 4+ years of experience in program management, nonprofit programs, afterschool programs, community engagement, property management, resident services, social work, education, outreach, or a related field., • Experience overseeing program delivery, field-based teams, volunteers, contractors, or community partners., • Strong organizational and project management skills, with the ability to manage complex, multi-layered work independently., • Experience tracking, organizing, and reporting program data accurately and consistently., • Strong written and verbal communication skills., • Strong interpersonal skills and the ability to build relationships across teams and communities., • Proficiency in Microsoft Office, presentation tools, and database or reporting systems., • Bachelor’s degree in Marketing, Communications, Business, Social Services, Education, or a related field preferred, or equivalent experience. Preferred Qualifications • Bilingual in Spanish., • Experience working in nonprofit, afterschool, resident services, affordable housing, education, social impact, or community-based programming., • Understanding of mission-driven program delivery and community impact strategies. Benefits & Perks • Unlimited paid time off, • Company paid holidays, • Birthday holiday, • Housing Discount, • Free medical coverage (employee only plan), • Dental & vision, • 401k matching (up to 5%), • HSA, • Flex spending account Why Join TI Communities At TI Communities, our work is about more than managing apartment communities. We are committed to creating meaningful resident experiences, strengthening communities, and supporting programs that help people feel connected, informed, and engaged. As the Community Impact Program Manager, you will play a key role in shaping how our Resident Professional Program comes to life across the portfolio. Your work will directly support resident connection, onsite team engagement, and the broader mission of building stronger communities.

About the Role We are looking for a friendly and detail-oriented Operations Coordinator to join our team. In this dynamic role, you will be the go-to person for our clients and internal teams, ensuring seamless coordination across inventory, manufacturing, and production processes. You’ll manage client communications, oversee day-to-day operational tasks, and create a positive and efficient experience for everyone involved. As a key member of our team, you’ll build strong relationships with clients and play an essential role in managing inventory ordering, coordinating with manufacturing partners, and ensuring production timelines are met. Your ability to communicate clearly and proactively will be crucial as you keep stakeholders informed and ensure orders move smoothly from planning through delivery. This role requires a proactive problem-solver who is comfortable juggling multiple tasks while maintaining a high level of accuracy and organization. Your responsibilities will also include serving as the main operational point of contact for your assigned clients, responding to inquiries promptly, and supporting production-related processes. You’ll maintain accurate records in our CRM system and collaborate closely with internal teams, vendors, and manufacturing partners to ensure efficient execution. You will also play a key role in tracking inventory levels, placing orders, managing production schedules, and identifying opportunities to improve operational workflows. Key Responsibilities • Serve as the main operational point of contact for an assigned portfolio of clients., • Monitor and respond to emails and requests in a timely and professional manner., • Oversee inventory ordering processes, including tracking stock levels and placing replenishment orders., • Coordinate with manufacturing partners and vendors to manage production timelines and ensure on-time delivery., • Maintain accurate client records and workflows within CRM systems (HubSpot experience preferred)., • Collaborate cross-functionally with internal teams to resolve client issues and ensure smooth execution of operational processes., • Build and maintain reports and documents using Microsoft Office (Excel, Word, Outlook, Teams)., • Identify opportunities to improve internal processes, inventory management, and production efficiency., • Support general operations projects and tasks as needed. Qualifications Required: • 2+ years experience in operations, customer success, customer experience, or a similar role., • Experience with inventory management, production coordination, or supply chain operations., • Strong communication skills (both written and verbal), • High attention to detail with excellent organizational and time management abilities., • Experience working in CRM platforms; HubSpot experience strongly preferred., • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)., • Ability to interpret contracts, pricing details, and financial information., • Comfortable managing multiple priorities and working independently. Preferred: • Experience working in a fast-paced startup environment., • Familiarity with ACH/credit card processing workflows or billing systems. What We’re Looking For • Someone who is proactive, resourceful, and eager to learn., • A self-starter who enjoys improving processes and solving problems., • A team player who communicates clearly and collaborates well. Compensation & Benefits • Competitive salary, • Health, dental, and vision insurance, • PTO and paid holidays, • 401(k) matching

Our client is looking for a Team Lead / Senior Associate to drive solutions to complex regulatory compliance challenges. This individual will leverage cutting-edge technology to improve operational processes, mitigate risk, and enhance client outcomes. The role will play a critical part in guiding both internal teams and clients through evolving regulatory landscapes while ensuring high-quality delivery and execution. Key Responsibilities: • Lead and oversee multiple client engagements, ensuring timely and high-quality delivery of all project milestones, • Act as a primary point of contact for clients, providing updates, managing expectations, and resolving escalations, • Drive project execution by developing and maintaining project plans, trackers, and reporting frameworks, • Guide and mentor junior team members, providing direction, support, and performance feedback, • Collaborate with cross-functional teams and third-party vendors to ensure seamless execution and alignment, • Identify process gaps and drive continuous improvement initiatives to enhance efficiency and scalability, • Evaluate project scope and recommend strategic enhancements to workflows and operating models, • Lead client meetings, presenting progress, insights, and solutions to stakeholders, • Interpret financial and legal entity documentation across multiple domains, • Develop deep expertise in proprietary products and client business lines to support complex engagements, • Partner with clients to design and implement new workflows and operational processes What We’re Looking For • 1–3 years of experience in a regulatory, compliance, or financial services environment with demonstrated ownership or leadership exposure, • Strong understanding of KYC, onboarding processes, and constitutional documentation, • Proven ability to manage multiple priorities, lead initiatives, and perform under pressure, • Excellent analytical, project management, and problem-solving skills, • Strong communication and presentation skills, with experience engaging stakeholders, • Solid understanding of financial services and investment management operations, • High attention to detail with a focus on process quality and execution, • Ability to collaborate effectively across teams and provide leadership within a team environment, • Proficiency in Microsoft Office Suite, with strong Excel skills preferred

Job Title: Human Resources Manager, SHRM Certified Location: North Dallas, TX Employment Type: Full-Time Salary: Approximately $100,000 annually Position Overview Wheeler Staffing Partners is seeking an experienced HR Manager to lead and manage all core human resources functions for a growing organization in North Dallas. This role will partner closely with leadership to support business objectives, ensure compliance, and drive a positive, high-performing workplace culture. SHRM CERTIFICATION IS REQUIRED Key Responsibilities • Oversee all HR operations, including employee relations, compliance, benefits, payroll, and performance management, • Partner with leadership on workforce planning, recruiting, retention strategies, and organizational development, • Manage employee relations matters, including investigations, conflict resolution, and policy guidance, • Administer benefits programs and support open enrollment and vendor coordination, • Ensure compliance with federal, state, and local employment laws, including 401(k) audits and reporting, • Oversee payroll processes and support compensation planning, including salary structures and offers, • Manage leave of absence programs, workers’ compensation, and unemployment claims, • Maintain and optimize HRIS systems and reporting accuracy, • Bachelor’s degree in Human Resources, Business, or related field, • SHRM certification (required), • 10+ years of progressive HR experience, • Strong knowledge of employment law, compliance, and HR best practices, • Experience across multiple HR functions (employee relations, benefits, compliance, payroll), • Strong communication and interpersonal skills, • High level of discretion and attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Strategic thinker with strong problem-solving capabilities Why Work with Wheeler Staffing Partners? Wheeler Staffing Partners connects top talent with leading organizations, offering career growth opportunities, expert guidance, and a streamlined hiring experience.

Overview The Director of Operations is responsible for leading the centralized Wilmer distribution and fulfillment facility, driving operational excellence across inbound, outbound, inventory, and customer service functions. This role oversees day-to-day operations while developing and executing strategies that improve efficiency, scalability, and service levels across both retail and e-commerce channels. This leader will play a critical role in consolidating multiple warehouse operations into one high-performing facility, ensuring alignment with company goals, and building a strong, accountable team. The Director of Operations partners cross-functionally with Distribution, E-commerce, Merchandising, IT, and Store Operations to deliver seamless product flow and exceptional customer experience. Duties and Responsibilities • Support the company culture and drive the Mission, Vision, Values and Brand, • Lead all daily operations within the Wilmer distribution center, including receiving, inventory management, fulfillment, shipping, and returns., • Oversee consolidation of multiple warehouse operations into a single, centralized facility, ensuring minimal disruption and strong execution., • Drive operational performance by monitoring KPIs such as order accuracy, fulfillment speed, inventory accuracy, and labor productivity., • Develop and implement processes to improve efficiency, reduce costs, and enhance service levels across retail and e-commerce channels., • Lead, coach, and develop a team of managers and supervisors, building a strong leadership pipeline and promoting internal growth., • Partner with Customer Service leadership to ensure alignment between fulfillment operations and customer experience outcomes., • Collaborate with cross-functional teams including E-commerce, Merchandising, IT, and Store Operations to resolve issues and improve workflows., • Oversee inventory control processes including cycle counts, audits, shrinkage prevention, and system accuracy., • Ensure compliance with safety standards, company policies, and operational procedures., • Manage labor planning, staffing, and scheduling to meet business demands, including peak seasons and special events., • Support budgeting and cost control initiatives, including labor, freight, and operational expenses., • Identify and implement continuous improvement initiatives, including automation, system enhancements, and workflow optimization., • Maintain strong relationships with vendors, carriers, and third-party partners., • Provide regular reporting and updates to senior leadership on operational performance, risks, and opportunities. Qualifications and Requirements • 7+ years of experience in warehouse, distribution, or fulfillment operations, with at least 3+ years in a leadership role., • Experience managing high-volume distribution centers or fulfillment operations., • Strong understanding of inventory control, logistics, and warehouse management systems (WMS/OMS)., • Proven ability to lead teams, manage performance, and develop talent in a fast-paced environment., • Strong analytical, problem-solving, and decision-making skills., • Ability to manage multiple priorities and adapt to changing business needs., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite, particularly Excel., • Ability to work flexible schedules, including extended hours during peak seasons., • Experience with ERP systems and outbound shipping platforms. Preferred Skills • Experience supporting both retail store distribution and e-commerce fulfillment operations., • Experience with warehouse consolidation or new facility startups., • Familiarity with automation, process improvement, or lean methodologies., • Experience managing large teams in a centralized distribution environment., • Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.

We are seeking an experienced Executive Recruiter with a proven track record of success in the landscape industry or as a recruiter specializing in this field. As a key team member, you’ll proactively identify and engage with high-caliber candidates, foster strong relationships with clients, and play a critical role in partnering industry leaders to build exceptional teams. If you’re driven, resourceful, and eager to grow in your career, we want to hear from you! Roles and Responsibilities Client Management • Collaborate with clients to understand their hiring needs, company culture, and position requirements., • Conduct job intake calls to gather detailed role specifications and establish a strategic hiring plan., • Serve as a trusted advisor, providing market insights and recommendations to optimize recruitment efforts., • Maintain regular communication with clients to provide updates, feedback, and support throughout the hiring process., • Ensure client satisfaction by delivering candidates and an exceptional recruitment experience. Candidate Management • Develop and execute custom sourcing strategies to attract top talent in the landscape industry., • Screen, interview, and evaluate candidates to align with client needs and expectations., • Create and update standardized resumes, ensuring candidates present their skills effectively., • Provide coaching and guidance to candidates throughout the recruitment process, from application to placement., • Build and maintain a strong talent pipeline through relationship building and proactive outreach. Recruiting Team Collaboration • Partner with team members to share insights, strategies, and best practices to drive recruiting success., • Leverage CRM tools (Crelate preferred) to track candidates, manage job openings, and drive team performance., • Actively participate in team meetings and brainstorming sessions to improve processes and outcomes., • Support team initiatives by contributing to recruiting projects and client deliverables., • Foster a collaborative and supportive work environment, ensuring the team’s overall success. You Are: • A Self-Starter: You take initiative, manage your time effectively, and thrive when working independently to meet goals., • An Adaptable Communicator: You tailor your communication style to connect with diverse clients and candidates, ensuring clarity and engagement., • Competitive: You have a drive to excel, outpace targets, and deliver exceptional results for your clients and team., • Driven: You’re motivated to grow within your role and make a lasting impact in the landscape industry through your expertise and dedication., • Able to Connect the Dots: You think critically and strategically, identifying patterns and insights to match the right candidates with the right opportunities effectively. Qualifications: • Experience: 3-5 years in the landscape industry or 2-4 years as a recruiter, • Skills: Exceptional communication, relationship-building, and organizational skills., • Proactivity: Self-motivated and able to work independently while thriving in a team environment., • Technology: Proficient with CRM tools (Crelate experience preferred) and Microsoft Office Suite., • Growth Mindset: Eager to expand your expertise and take ownership of your career growth.

Project Manager – Commercial Construction Location: Dallas, TX Compensation: $170K+ Base + Bonus + Benefits Overview A reputable commercial general contractor is actively seeking an experienced Project Manager to support a growing pipeline of work in the Dallas market. This individual will oversee the full lifecycle of commercial construction projects, from preconstruction through closeout, while playing a key role in client management and project execution. This position offers the opportunity to work on a diverse mix of corporate interiors, healthcare, industrial, and retail projects, with strong visibility into leadership and long-term growth potential. Key Responsibilities • Manage projects from preconstruction through completion, • Develop and maintain project budgets, schedules, and cost controls, • Oversee subcontractor buyout, scope review, and contract execution, • Coordinate closely with Superintendents to align field and office operations, • Lead client meetings and maintain strong client relationships, • Review drawings, RFIs, submittals, and change orders, • Track project progress and proactively mitigate risks Candidates must have experience managing commercial construction projects $10M+ in value, including a combination of: • Corporate Office / Tenant Improvement (TI) Projects, • Healthcare (clinics, MOBs, renovations in active environments), • Industrial / Manufacturing (tilt-wall, warehouse, distribution), • Retail and Commercial Build-Outs, • 5+ years of experience as a Project Manager in commercial construction, • Proven track record managing projects $10M+ in value, • Strong background in both interior build-outs and ground-up construction, • Experience with budgeting, scheduling, and subcontractor management, • Strong communication and client-facing skills, • Proficiency in Procore, Bluebeam, and Microsoft Office, • Strong pipeline of commercial and industrial projects in Dallas, • Exposure to a diverse range of project types, • Clear path for advancement into Senior Project Manager roles, • Highly competitive compensation structure with performance incentives Send resumes to for immediate consideration.

Water Utility Financial Analyst/Consultant NewGen Strategies & Solutions is a management consulting firm with offices nationwide. We specialize in three core practices, Energy, Water, and Solid Waste, providing strategic insight and practical solutions to help our clients achieve their goals. Our vision is to be the consulting company that makes a difference for our clients, our employees, and our communities. Guided by our core values, make an impact, foster innovation, expect quality, cultivate community, and be a trusted advisor, we are committed to excellence in everything we do. At NewGen, our employees are our greatest asset, and every team member—at every level—has a voice. The Financial Analyst/Consultant role in the Water Practice is an entry-level position with opportunity for advancement. We’re looking for SOLVERS—people who approach challenges with curiosity and enjoy solving complex problems, much like tackling puzzles. In this role, you’ll work directly with industry experts to build your skills while supporting water utility clients across the country. Key Roles • Develop financial models in Microsoft Excel to help utilities forecast their costs, revenues, and performance indicators, • Analyze large data sets (including financial, demographic, and billing/consumption data) to inform the development of financial models, • Create understandable data visualizations using charts and user-friendly dashboards, • Clearly communicate results to clients in written reports and PowerPoint presentations, • Carry out quantitative and qualitative research (e.g., benchmarking utility bills) to inform decision making, • Develop subject matter expertise in water infrastructure while also providing analytical support to colleagues in our energy and solid waste practices Required Qualifications • Undergraduate degree or higher in Finance, Economics, Accounting, Business Administration, Data Analytics, or another quantitative field, • 1 to 3 years of experience in a finance- or data-related role, • Strong working knowledge of Microsoft Excel, • Familiarity with fundamental financial concepts (such as inflation, depreciation, discount rates, operating costs, capital planning, debt service coverage, etc.), • Basic knowledge of Microsoft Word and PowerPoint Preferred Qualifications • Experience with advanced Excel features such as VBA, Power Query, Power Pivot, and Power BI, • Experience in the utilities industry, • Knowledge of programming languages for data analysis, such as Python, R, or SQL Qualities At NewGen, we’re looking for SOLVERS, people who approach challenges with curiosity and thrive on solving complex problems. A SOLVER is: • Structured — organized, methodical, and grounded in sound reasoning, • Ownership-driven — takes initiative and accountability for outcomes, • Logical — approaches problems with clear, evidence-based thinking, • Versatile — adapts quickly to changing needs, roles, and client priorities, • Elevating — lifts others through collaboration and positive influence, • Passion for and proficiency in Microsoft Excel (you will spend most of your day in spreadsheets!), • Exceptional attention to detail, • Excellent written and verbal communication skills, • Highly organized, with the ability to self-manage multiple priorities and deadlines, • Ability to transform, combine, analyze, and summarize large (and often messy) data sets What We Offer Join our team of experts dedicated to making a positive impact on our clients' water consumption and costs. We offer a competitive compensation package, benefits, and opportunities for professional growth in a supportive and collaborative work environment. • Base compensation of $68,000 - $75,000. The range provided is NewGen's reasonable estimate of the base compensation for these roles. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities., • Annual bonuses of 8%, contingent on personal and company performance, • 401K plan with matching contributions, • Medical and dental insurance, • Paid vacations and holidays, • Paid maternity and paternity leave, • Meaningful opportunity for career progression within the organization, • Flexible work schedules (while being mindful of client deadlines), • Ongoing training, • Office snacks and occasional group lunches and team-building activities Additional Information Location: Richardson, TX. In-person with the option to work from home two days per week. Employee Type: Full-time. Exempt. Some overtime and travel will be required. Legally Authorized to Work in United States: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. NewGen is an equal opportunity employer and complies with all federal, state, and local fair employment practices laws. NewGen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, sex (including pregnancy), age, disability, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

OVERVIEW The Outbound Supervisor is responsible for overseeing daily outbound operations within a distribution facility, ensuring accurate and timely fulfillment of store and customer orders. This role supports the Outbound Manager by leading associates across picking, packing, and shipping functions while maintaining high standards of productivity, accuracy, and service. The Outbound Supervisor plays a key role in driving execution of outbound workflows, supporting order prioritization, and ensuring efficient coordination across fulfillment and distribution activities. DUTIES AND RESPONSIBILITIES • Champion the company’s mission, vision, values, and brand in every decision and interaction., • Run the outbound floor. Supervise daily picking, packing, shipping, and order consolidation to ensure speed and accuracy., • Lead and develop associates. Provide training, coaching, and direct, constructive feedback to support team performance and growth., • Ensure order accuracy and timeliness. Own the accurate and on-time processing of outbound orders to meet service level expectations., • Maintain operational standards. Ensure SOPs, quality standards, and safety protocols are followed consistently., • Organize the shift effectively. Manage scheduling, workload distribution, and staffing to meet daily operational demands., • Drive order flow. Support order prioritization and execution to ensure timely store replenishment and customer shipments., • Monitor execution in real time. Identify and resolve picking, packing, and shipping issues as they occur., • Maintain work areas. Keep packing stations and shipping zones clean, organized, and efficient., • Track and communicate performance. Monitor productivity metrics and provide real-time feedback to associates., • Collaborate cross-functionally. Partner with inbound and inventory control teams to support product availability and on-time fulfillment., • Promote safety and compliance. Reinforce adherence to company policies and safety standards., • Report on performance. Provide clear updates on daily progress, issues, and results to leadership. QUALIFICATIONS AND REQUIREMENTS • 2+ years of experience in warehouse, distribution, or fulfillment operations., • Previous experience in a lead or supervisory role preferred., • Strong understanding of picking, packing, shipping, and order fulfillment processes., • Ability to lead teams, provide training, and manage performance in a fast-paced environment., • Strong organizational, problem-solving, and communication skills., • Ability to manage multiple priorities and adapt to changing operational needs., • Proficiency in Microsoft Office and warehouse systems (WMS/OMS)., • Ability to work flexible schedules, including weekends, holidays, and overtime as needed. PREFERRED SKILLS • Experience in retail or e-commerce distribution environments., • Familiarity with order management systems and fulfillment workflows., • Strong attention to detail and ability to ensure accuracy in high-volume operations., • Experience training and onboarding new associates., • Ability to work cross-functionally with multiple operational teams.

About the Role We are seeking a skilled Program Manager to drive strategic initiatives and lead complex programs for one of our key accounts. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. Key Responsibilities • Manage multiple complex programs within Insight Global's Telecom/Professional Services practice., • Implement and maintain program management processes and best practices., • Lead and coordinate program teams of anywhere from 5-30 members, including both on-shore and off-shore resources., • Monitor program budgets and track program metrics and KPIs., • Develop and maintain project plans based on KPI and deliverables., • Build and maintain strong relationships with stakeholders and facilitate cross functional collaboration., • Drive business development initiatives through excellent delivery and client relationship management., • Identify and pursue opportunities for account growth and additional service offerings., • Ensure consistent client satisfaction and maintain strong client relationships., • Own program scope, milestones, schedules, dependencies, and deliverables across multiple concurrent engineering workstreams., • Serve as the primary point of contact for telecom programs with customer technical and leadership teams., • Lead executive-level status reviews, steering committee meetings, and roadmap discussions., • Proactively manage customer expectations, risks, and escalations., • Build trusted advisor relationships with telecom clients and internal leadership. Qualifications: • 10+ years of experience in leading complex technical programs within the Telecom Industry, • Experience in external client-facing roles managing program delivery and stakeholder relationships, • Proven track record of managing teams of 5-30 members, • Strong technical background with experience in managing software development or data-focused projects, • Demonstrated experience in budget management and tracking program financials, • Excellent contractual documentation management skills, • Proficiency in implementing program management methodologies and best practices, • Experience working with both on-shore and off-shore teams, • Expertise in Microsoft Azure DevOps, Jira, Asana, Proprietary and/or other Project Management tools, • Proven track record in business development and growing client accounts through excellent project delivery and relationship building, • Work onsite at Insight Global’s Dallas office 4 days a week (Remote Fridays). Preferred Qualifications • Strong technical background with experience in managing network rollout or telecom software services projects, • Experience with Agile and traditional project management methodologies, • Knowledge of data technologies and applications, • Industry certifications (e.g., PMP, Scrum Master, SAFe), • Experience in implementing PMO processes and tools, • History of successful client relationship management leading to account growth, • Experience in technology consulting services sales, • Bachelor’s degree in computer science, engineering, or related field Personal Attributes • Strong leadership and team management capabilities, • Excellent problem-solving and analytical skills, • Outstanding written and verbal communication abilities, • Adaptable and able to work effectively in a fast-paced environment, • Detail-oriented with strong organizational skills, • Strategic mindset balanced with tactical execution capabilities, • Strong business acumen and client relationship management skill