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Job Description🌟 Be a Part of Something Bigger! 🌟 At Luminator Technology Group, we believe we are Better Together. We always put the Customer First, focus on achieving Results, strive to Be the Best, and foster a culture of Respect & Trust. We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees Luminator is seeking a Customer Service Coordinator who will serve as the primary contact for customers, vendors, and suppliers—managing inquiries, supporting orders, tracking deliveries, and partnering with internal teams to ensure a smooth, efficient, and providing a great overall customer experience. This role is ideal for someone who is detail‑oriented, communicative, and committed to helping others. Key Responsibilities: • Support customers across phone, email, and Salesforce by handling inquiries, orders, complaints, and product details., • Record and keep track of customer interactions, including orders, inquiries, complaints, and follow-ups., • Ensure customer issues are resolved by coordinating with the right departments., • Assist in managing purchase orders, RMAs (Return Merchandise Authorizations), and quotes., • Collaborate with teams to keep deliveries on schedule and meet customer expectations., • Create and manage new customer accounts, ensuring all information is accurate., • Access and update customer portals and respond promptly to customer requests., • Ensure accuracy in orders by confirming customer purchase orders match company quotes., • Update and distribute weekly reports, track order changes, and assist with forecasting., • 0-3 years in customer service; experience in a manufacturing environment is a plus., • Understanding of customer service principles, along with basic sales and administrative practices., • Active listener with strong communication skills (verbal and written), and able to think critically to solve issues and help customers., • Willing to work closely with various departments to ensure customer satisfaction., • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint); Additional Details: This is a fulltime flex Hybrid schedule. 3 days in office 2 days remote. Why You’ll Love Working at Luminator: • Competitive compensation with career growth potential, • Generous time off: Vacation and wellness time, 10 paid observed company holidays, and 2 floating holidays, • Educational Assistance Program: Robust reimbursement program for professional growth., • Health and wellness: Medical, dental, and vision coverage, • Generous 401k match through Vanguard, • Benefits effective on Day One, • Find out more about us by visiting our Life@Luminator page! It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment. The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements. Luminator Technology Group does not accept staffing agency candidates for our postings. All positions posted are required to be in office unless otherwise posted. Powered by JazzHR lDU9dv41Fl

Job Description The Customer Service Representative I facilitates the efficient operation of the assigned department by performing a variety of customer service, clerical, and administrative tasks. Essential Duties and Responsibilities: • Monitor team mailbox(es), assign to appropriate Team member(s) and maintain the box in an organized fashion., • Run reports to recognize and produce actionable detail and then communicate that to the appropriate parties in a timely manner., • Approach customer interactions and communications proactively when needed and with timely and professional responses., • Assist customers with expedited requests (orders, communications, and reporting)., • Work collaboratively with internal teams (for example: sales, operations, and IT) to ensure seamless and efficient customer experiences with task owners so information flows timely, consistently, and accurately., • Communicate with customers in a tactful and professional manner with care and discretion., • Ability to be flexible and with a willingness to learn new skills and tasks, • Excellent verbal and written communication skills, • Excellent organizational skills and attention to detail, • Efficient time management skills, • Ability to work independently and self-manage multiple tasks/projects with simultaneous deadlines in a fast-paced environment with frequent change, • Establish and maintain effective working relationships with coworkers and leadership to include internal and external customers, • Proficient problem-solving and critical thinking skills, • Generate and maintain accurate, detailed reports and records Education and Experience: • Some college preferred, minimum high school diploma or GED, • Knowledge of transportation/logistics/distribution operation a plus, but not required, • Prior use of Warehouse Management System (WMS) a plus, but not required, • Proficient in MS Office (Word, Excel, Outlook, PowerPoint), • 2-3 years’ experience in an administrative role, • Ability to sit for extended periods while working on a computer., • Occasionally required to lift or move office supplies up to 20 lbs., • Frequent use of hands for typing and data entry. Work Environment: • Office setting with frequent interaction with team members, management, and external customers and vendors., • A fast-paced environment that requires a high attention to detail and professionalism. Travel Requirements: • Occasional travel may be required, typically less than 10%, between facilities and for additional job training, conferences, or meetings with off-site teams and customers. Equipment and Software Used: • Standard office equipment: computers, phones, and printers., • Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation., • HubSpot (Customer Relationship Management—CRM), • WMS system Benefits Offered: • Medical/Dental/Vision Insurance- First of the month after 30 days of employment, • 401K with company match, • PTO and Holiday eligibility on the date of hire, • Weekly Pay, • Full Grant Tuition & Tuition Reimbursement Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: Customer Care Representative II plays a key role in delivering exceptional service by managing a high volume of inbound calls with efficiency, professionalism, and courtesy. This position is responsible for addressing customer inquiries, updating account information accurately, and fostering a positive and engaging customer experience through every interaction. Essential Duties and Responsibilities: • Provide customers with loan payoffs details, and simple interest loan explanations., • Troubleshoot customer complaints by determining cause of issue, selecting and explaining the best solution, expediting correction or adjustment and following up to ensure resolution., • Provide quality service by responding to customer inquiries such as address changes, payments by phone, and payment deferments (extensions)., • Maintain customer accounts and document customer interactions with details of inquiries, complaints, or comments in SFS system., • Collaborate with other departments by following established procedures to address customer queries, modification plans and due date changes to resolve current and delinquent accounts., • Manage high priority customers at the direction of a Team Lead, Supervisor or Manager as requested., • Access sensitive customer information, including, but not limited to, Social Security numbers, dates of birth, etc., • Contribute to department goals by accomplishing individual assigned performance goals inclusive of daily, weekly and monthly production calls, availability, talk-time, conversion rates and dollars collected., • Respond to all other customers, dealer and third-party phone calls received with a courteous and highly professional manner., • Stay up to date with SFS product knowledge., • Additional tasks and projects as assigned. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience: • Minimum of 6 months- 1 year of customer service experience., • 6 months- 1-year minimum experience using Microsoft Office (MS) Suite applications, • Excellent verbal and written communication, and interpersonal skills., • Must be able to maintain a high level of integrity, confidentiality and professionalism., • Must be able to respond to written correspondence and demonstrate thorough reading and understanding of instructions, memos, and tasks., • Ability to explain simple interest loan calculations to customers., • Skilled in delivering timely, customer-focused solutions., • Exhibit strong critical thinking skills and effective problem-solving capabilities., • Proficient in managing challenging customer conversations to resolve customer needs., • Ability to multitask, prioritize, and manage time efficiently., • Solid understanding and adherence to company policies, procedures, and compliance guidelines is essential. Education: High School Diploma / GED Additional Requirements: • Overtime required – required on an as needed basis., • Travel 0-10% - as required on an as needed basis., • Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX ( Hybrid) Qualifications Preferred: • Experience providing high-end quality customer service., • Bilingual in Spanish with the ability to read, write and translate is a plus!, • Previous call center work environment experience., • Previous experience managing high call volumes. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Job Description The Customer Service Representative at American Leak Detection of Phoenix is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Phoenix area. Benefits for our Customer Service Reps (CSRs): • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Answering the phones, • Explaining our services to potential clients, • Manage the customer experience, • Scheduling of appointments, • Dispatch, routing, and scheduling of jobs for our technicians, • Shift: 8 hour daytime shift, full-time in office, • Excellent customer service and telephone skills, • Excellent written and oral communication skills, • Proficiency in Microsoft Office Suite, • Experience in the plumbing, restoration, or construction industries- a plus but not required We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Overview FULL-TIME CUSTOMER CARE OPENINGS We are looking for full-time customer care representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description New Business Associate Acquisition Texas National Financial Group - Addison, TX, US The New Business Associate plays a critical role in supporting all activities related to new business processing across the agency. This position is responsible for ensuring accuracy, efficiency, and a high level of service throughout the lifecycle of submitted business, while also supporting training and ongoing communication with internal teams and producers. Salary is based on qualifications, experience, and demonstrated skills This position is fully in-office and not eligible for remote work Responsibilities: Manage new business processing for National Life, LSW, and other affiliated partners, including: • Managing new business processing for the home office, • Reviewing and validating paperwork for completeness and accuracy, • Handling contract service issues and policy changes, • Ordering and tracking outstanding requirements, • Managing underwriting communications, • Monitoring and reporting on pending and paid business, • Following up on the transfer activity, • Communicating with producers regarding client service needs and case status, • Lead agent onboarding and deliver training on internal platforms, new business procedures, and processing standards, • Distribute and track conservation-related communications, • Strong verbal and written communication skills, • Excellent interpersonal skills with the ability to engage effectively across all levels of the organization and field force, • High level of initiative, accountability, and ability to work independently with minimal supervision, • Proven ability to manage multiple priorities and adapt in a fast-paced environment, • Strong attention to detail and commitment to quality, • Proficiency in Microsoft Excel and Outlook, • Collaborative team player with a service-oriented mindset At Texas National Financial Group, we’re more than a financial services firm. We’re a community built on gratitude, communication, and transparency. Our mission is to empower agents to build meaningful, purpose-driven careers while helping families protect what matters most. We combine personalized mentorship, innovative tools, and industry-leading training to give our professionals the support they need to grow successful, sustainable businesses. What truly sets us apart is our culture, one rooted in teamwork, integrity, and shared success. Every agent is treated like family, encouraged to dream big, and provided with the resources to turn those goals into reality. At Texas National Financial Group, success isn’t achieved alone; it’s built together.

Job DescriptionClient Success Specialist - Customer Service Department DebtBlue, LLC is a fast‑growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here. Job Summary The Client Success Specialist I (CSS I) is the main contact for clients enrolled in our debt settlement program. The ideal candidate is empathetic, attentive, solution‐oriented, and passionate about helping clients succeed. You will provide support, resolve inquiries, and maintain consistent communication, all while upholding DebtBlue's Core Values. This position is full time on-site in Richardson, TX. Monday - Friday 10:00am - 7:00pm (overtime or Saturday as needed) Key Responsibilities • Demonstrate strong understanding of company products and debt‐relief options, • Use the CRM to manage tasks and document client interactions, • Professionally handle inbound client calls and conduct monthly follow‐ups, • Proactively communicate with clients through multiple channels, • Complete outbound calls and associated tracking tasks, • Support department operations as neededCore Competencies, • 1–2 years of customer service experience, • Strong empathy and client‐focused mindset, • Effective problem‐solving and multitasking skills, • Ability to perform well in a fast‐paced environment, • Consistent attendance and strong work ethic, • Proficiency in Microsoft Office, SharePoint, and client service toolsKey Behaviors Aligned with DebtBlue Values, • Growth Mindset Relentlessly pursue improvement and commit to becoming your best self. Your mindset determines your ceiling., • Empathy Listen first, act with compassion, and treat every person with dignity and understanding-because dignity is not negotiable., • Empowering Help clients overcome adversity by guiding them toward solutions that restore confidence and financial control., • Ownership Own the outcome in every interaction. Practice disciplined accountability-no excuses, just results., • Focus Play the next play. Execute with precision and win through attention to detail., • Integrity Protect the standard by doing the right thing-always, especially when no one is watching.Key Performance Metrics (KPIS), • Save Rate (Cancellation Prevention), • Monthly Draft Success Rate, • Funding Rate / Account Growth, • Calls per Day / Talk Time (average between 50-70 inbound/outbound) #ZR

The Dallas Opera is a world-class performing arts organization producing outstanding mainstage and chamber opera repertoire, attracting national and international notice, committed to extensive community outreach and education, and managed to the highest standards of artistic excellence, accountability, efficiency, and financial sustainability. In 2025, The Dallas Opera executed a successful $54.5M campaign to more than double the TDO Foundation’s endowment and raise operating funds. Annually philanthropy contributes $14-$15M, the majority of TDO’s $18-$19M annual budget. The Development Operations Manager role is instrumental in supporting the Development team’s donor stewardship and communication activities and the frontline fundraisers. Responsibilities Reporting to the Director of Development, the primary functions of the Development Operations Manager are to provide (1) administrative support to the frontline fundraisers, specifically the Director of Development; (2) team level data, reporting and calendar management; and (3) cross-team collaboration and project management related to donor events and communications. This position collaborates closely with the Director of Tessitura Operations and Strategy, Events Manager and Institutional Marketing Manager to implement plans to support fundraising goals, as well as cross-company to execute events and donor communications. Specific responsibilities include: Development Operations and Data Management • Act as Development Tessitura “super user” and first point of contact for Development Database needs, with higher level access and knowledge for department functions, • Enter and maintain accurate donor and gift records, specifically plans, in Tessitura and function as Gift Entry Officer back-up, • Create and manage membership reports, pipeline tracking, and dashboards to support Development leadership; responsible for updates to maintain forecast accuracy, • Develop and document streamlined workflows to improve efficiency and consistency across Development processes Donor Communications and Stewardship • Coordinate with Marketing to ensure communications calendar compatibility and coordination of fundraising messages across the organization, • Oversight for creation of all donor event communications, calendar and messaging strategy, • Oversee calendar, messaging and mailings for annual fund appeal efforts, specifically supporting Inner Circle and Friends appeals, • Oversight for proofing process of all donor recognition in program books, signage, website, other formats; oversight of partnership development related benefits delivery, • Responsibility for accuracy of all sponsorship information and relaying same to Operations for display on supertitles and at the team level for donors events, • Maintain brand integrity and accuracy across all donor communications and materials Frontline Fundraising and Director of Development Support • Draft and proof donor correspondence, including acknowledgments, renewals, and pledge reminders, • Draft proposals, gift agreements, and stewardship materials, • Monitor and manage the Inner Circle Concierge line and email, ensuring timely and thoughtful donor support, • Provide administrative and operational support to the Director of Development and Giving Officers as requested, • Provide administrative and logistical support for Director of Development in managing the Development Committee and Board Governance and Nominating Committees, specifically assisting with committee meeting scheduling, preparing meeting materials, agendas, and minutes; maintaining rosters and contact lists; coordinating communications, meal arrangements, and meeting logistics, • Work donor events as assigned during the season while maintaining office hours Cross-Company Collaboration and Project Management • Serve as the point of contact between Development, Marketing, and Finance for data, reporting, and project needs; responsible for scheduling quarterly team and senior management level expense and revenue reviews, • Track departmental deadlines and deliverables, ensuring projects move efficiently from start to finish As our organization evolves, so may this role. These duties may change as The Dallas Opera’s leadership identifies the need at any time. Candidate Knowledge, Qualifiications, and Skills • Aptitude for multitasking, prioritizing, attention to detail, accuracy and managing time in a fast-paced environment which often presents competing priorities, • Strong project management and organizational skills; accepts responsibility for quality, accuracy, and timeliness of assignment, • Team player with customer service mindset, collaborative spirit, and proven ability to build productive working relationships internally and externally, • Strong interpersonal skills and excellent written and verbal communication, • Able to handle sensitive, confidential information with discretion and professionalism, • Knowledge of/interest in the opera, music and/or performing arts is preferred, • Proficiency in Microsoft Office products (Word, Excel, PowerPoint), and collaborating in a Microsoft 365 environment; knowledge of Tessitura preferred See yourself at the opera! The Dallas Opera values diversity in the workplace and is committed to creating an equitable and inclusive work environment where employees are treated with dignity and respect. The Dallas Opera is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Applications from populations underrepresented in the arts are strongly encouraged to apply. This position will remain open until it is filled. To apply, please send a cover letter and résumé to , using the subject line “Development Operations Manager.” Please send Word or PDF file only. No phone calls, please.

NPI Document Specialist I Location: Grand Prairie, Texas Join a Growing Manufacturing Team Where Precision Meets Innovation Our client is a well-established contract manufacturer with over 30 years of experience supporting customers from design through full-scale production. They specialize in precision components including wire harnesses, cable assemblies, control panels, power and battery cables, and electrical enclosures. Serving industries such as Critical Power, Industrial Automation, Oil & Gas, Medical, HVAC, Food & Beverage, Aviation, and Defense, the company has built a strong reputation for quality, transparency, and operational excellence within a highly disciplined, audit-ready environment. If you are highly organized, detail-oriented, and eager to build a career in manufacturing operations and documentation, this could be an exciting opportunity to grow with a respected and stable organization. About the Role We are seeking an enthusiastic and dependable NPI (New Product Introduction) Document Specialist I to support a fast-paced production and engineering team. This is an excellent opportunity for someone who enjoys organization, technology, collaboration, and process improvement while gaining exposure to a highly technical manufacturing environment. In this role, you’ll help maintain and organize the critical documentation that supports the manufacturing of wire harnesses, enclosure assemblies, and custom box build products. You’ll work closely with cross-functional teams to ensure production documents are accurate, accessible, and up to date. This position offers hands-on exposure to manufacturing operations, engineering documentation, and continuous improvement initiatives, along with strong opportunities for career growth and advancement. What You’ll Do • Create and update production documentation including visual aids, work instructions, checklists, and support forms, • Upload, organize, and maintain files in SharePoint and company systems, • Track project updates, part numbers, and documentation status using Excel, • Prepare and distribute production document packets to internal teams, • Archive outdated or revised documents following established procedures, • Support senior Document Specialists and collaborate across the NPI team, • Assist with troubleshooting, rework coordination, and process improvement initiatives, • Help identify opportunities to improve workflows and documentation efficiency, • Contribute to a collaborative, team-oriented manufacturing environment, • Perform additional duties as needed to support operations What We’re Looking For • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred, • 2+ years of experience in document control, administrative support, or manufacturing support environments, • Proficiency with Microsoft Office Suite (Word, Excel, Outlook), • Comfortable working with document management systems and digital files, • Basic understanding of technical documents or engineering drawings, • Strong attention to detail and organizational skills, • Excellent communication and teamwork abilities, • Experience in cable, wire harness, or enclosure manufacturing is a plus Why This Opportunity Stands Out • Competitive compensation and benefits package, • Health insurance and retirement benefits, • Overtime opportunities available, • Career growth and advancement opportunities, • Stable company with a long-term industry reputation, • Exposure to diverse industries and innovative manufacturing projects, • Collaborative and team-oriented environment Schedule • Monday – Friday, • 8-hour shifts, • Overtime opportunities available

Job Description Overview TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview INBOUND TECHNICAL SUPPORT OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview TECH SUPPPORT REPRESENTIVE JOB OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Join a stable and collaborative CPA firm in Richardson, TX as an Administrative Assistant on a contract-to-hire basis. 1+ year of experience required with strong attention to detail and computer skills. Flexible scheduling options available. Apply now! Company Profile: CPA Firm 30- 40 hour work week The firm offers a collaborative and team-oriented environment where professionalism, accuracy, and client service are highly valued. This is an excellent opportunity to join a stable office environment with long-term growth potential for the right candidate. Administrative Assistant Role: The Administrative Assistant will support daily office operations and provide administrative support to the entire office team in a fast-paced CPA firm environment. This Administrative Assistant role requires someone who is highly detail-oriented, dependable, organized, and capable of working independently while managing multiple responsibilities. Key responsibilities of the Administrative Assistant include: Answering and directing incoming phone calls professionally while taking accurate messages Drafting and sending client communications with professionalism and attention to detail Managing the mailing of confidential and sensitive documents securely and on time Entering, updating, and maintaining accurate data within Excel and internal systems Cross-checking information for accuracy and completeness Supporting receivables, deposits, and administrative workflows Maintaining organized files, records, and office documentation Ensuring office supplies are stocked and coordinating ordering as needed Providing administrative support to multiple team members across the office Working independently while maintaining strong communication and follow-through Administrative Assistant Background Profile: High School Diploma or equivalent required At least 1 year of administrative support experience Strong attention to detail and accuracy required Must be computer literate and proficient with Microsoft Office Suite, including Excel Ability to work independently and manage responsibilities proactively Strong organizational, communication, and follow-through skills Flexible, self-motivated, dependable, and able to prioritize tasks efficiently Professional verbal and written communication skills Prior experience in accounting, CPA firm, or professional services environment preferred Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Opportunity for long-term contract-to-hire employment Flexible scheduling options available initially Opportunity to grow into a full-time 40-hour schedule over time Collaborative and supportive office environment Stable and established CPA firm with long-term opportunity Professional team culture with strong emphasis on accuracy and accountability Potential future flexibility for occasional remote work after proven performance and tenure Team-oriented environment where employees are valued and supported

Water Utility Financial Analyst/Consultant NewGen Strategies & Solutions is a management consulting firm with offices nationwide. We specialize in three core practices, Energy, Water, and Solid Waste, providing strategic insight and practical solutions to help our clients achieve their goals. Our vision is to be the consulting company that makes a difference for our clients, our employees, and our communities. Guided by our core values, make an impact, foster innovation, expect quality, cultivate community, and be a trusted advisor, we are committed to excellence in everything we do. At NewGen, our employees are our greatest asset, and every team member—at every level—has a voice. The Financial Analyst/Consultant role in the Water Practice is an entry-level position with opportunity for advancement. We’re looking for SOLVERS—people who approach challenges with curiosity and enjoy solving complex problems, much like tackling puzzles. In this role, you’ll work directly with industry experts to build your skills while supporting water utility clients across the country. Key Roles • Develop financial models in Microsoft Excel to help utilities forecast their costs, revenues, and performance indicators, • Analyze large data sets (including financial, demographic, and billing/consumption data) to inform the development of financial models, • Create understandable data visualizations using charts and user-friendly dashboards, • Clearly communicate results to clients in written reports and PowerPoint presentations, • Carry out quantitative and qualitative research (e.g., benchmarking utility bills) to inform decision making, • Develop subject matter expertise in water infrastructure while also providing analytical support to colleagues in our energy and solid waste practices Required Qualifications • Undergraduate degree or higher in Finance, Economics, Accounting, Business Administration, Data Analytics, or another quantitative field, • 1 to 3 years of experience in a finance- or data-related role, • Strong working knowledge of Microsoft Excel, • Familiarity with fundamental financial concepts (such as inflation, depreciation, discount rates, operating costs, capital planning, debt service coverage, etc.), • Basic knowledge of Microsoft Word and PowerPoint Preferred Qualifications • Experience with advanced Excel features such as VBA, Power Query, Power Pivot, and Power BI, • Experience in the utilities industry, • Knowledge of programming languages for data analysis, such as Python, R, or SQL Qualities At NewGen, we’re looking for SOLVERS, people who approach challenges with curiosity and thrive on solving complex problems. A SOLVER is: • Structured — organized, methodical, and grounded in sound reasoning, • Ownership-driven — takes initiative and accountability for outcomes, • Logical — approaches problems with clear, evidence-based thinking, • Versatile — adapts quickly to changing needs, roles, and client priorities, • Elevating — lifts others through collaboration and positive influence, • Passion for and proficiency in Microsoft Excel (you will spend most of your day in spreadsheets!), • Exceptional attention to detail, • Excellent written and verbal communication skills, • Highly organized, with the ability to self-manage multiple priorities and deadlines, • Ability to transform, combine, analyze, and summarize large (and often messy) data sets What We Offer Join our team of experts dedicated to making a positive impact on our clients' water consumption and costs. We offer a competitive compensation package, benefits, and opportunities for professional growth in a supportive and collaborative work environment. • Base compensation of $68,000 - $75,000. The range provided is NewGen's reasonable estimate of the base compensation for these roles. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities., • Annual bonuses of 8%, contingent on personal and company performance, • 401K plan with matching contributions, • Medical and dental insurance, • Paid vacations and holidays, • Paid maternity and paternity leave, • Meaningful opportunity for career progression within the organization, • Flexible work schedules (while being mindful of client deadlines), • Ongoing training, • Office snacks and occasional group lunches and team-building activities Additional Information Location: Richardson, TX. In-person with the option to work from home two days per week. Employee Type: Full-time. Exempt. Some overtime and travel will be required. Legally Authorized to Work in United States: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. NewGen is an equal opportunity employer and complies with all federal, state, and local fair employment practices laws. NewGen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, sex (including pregnancy), age, disability, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

PURPOSE The HR Operations Specialist supports day-to-day HR operational activities and serves as a key partner to the HR team to ensure accurate, compliant, and timely execution of core HR processes. This role plays an important role in delivering a positive employee experience while maintaining strong operational controls, documentation, and compliance with federal and state requirements. This role offers broad exposure to the operational backbone of HR and provides opportunities to learn and develop across HR disciplines. ESSENTIAL DUTIES/RESPONSIBILITIES Immigration • Support immigration-related processes by coordinating documentation, communications, and case tracking with internal teams and external legal counsel., • Maintain accurate immigration records and assist with the preparation of job descriptions and supporting documentation for active cases. Compliance • Execute pre-employment and recurring background screening processes, including criminal, credit, and motor vehicle record (MVR) checks., • Review background screening results, identify discrepancies or issues, and escalate issues in accordance with internal procedures., • Verify and maintain employee records like SSNs, name changes, driver’s license, and auto insurance documentation within Dayforce (HRIS)., • Conduct monthly Driving Program audits and manage related employee communications and follow-up., • Serve as the liaison between compliance and the employees and management., • Audit, track, and issue compensation plans for internal employee changes., • Support recurring compliance audits and regulatory reporting requirements (e.g., EEO-1, OEWS, CA Pay Data, license renewals, etc.)., • Review, maintain, and ensure accuracy of Labor Law posters for all office locations using an online system for tracking., • Assist with ad hoc ESG surveys and legal requests for data and recordkeeping., • Maintain organized compliance documentation, trackers, and audit records. Onboarding • Support end-to-end onboarding for employees, contractors, and employee conversions., • Assist with HRIS onboarding activities, including document tracking, I-9 completion, and background check coordination., • Support onboarding communications, welcome activities, and surveys as needed. General HR Support • Provide general administrative and operational support to the HR team across a variety of HR functions., • Monitor shared HR inboxes and other queues to ensure timely responses, appropriate routing, and follow-up., • Assist with labor and final payment tracking as requested for terminations for accounting, • Support ad hoc HR department projects, audits, and process improvement initiatives as needed. REQUIRED KNOWLEDGE/SKILLS/ABILITIES • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Experience with an HRIS preferred., • Basic knowledge of HR and or Recruiting processes across onboarding, compliance, and employee record management., • Strong attention to detail and organizational skills., • Ability to adapt to quickly changing environment and work at a consistent fast pace., • Strong service orientation., • Effective interpersonal and communication skills at all levels of the organization., • Strong problem-solving skills., • Ability to handle sensitive and confidential information with discretion. QUALIFICATIONS/EDUCATION • Bachelor’s Degree or equivalent experience., • Minimum of 2 years previous HR or Recruiting experience in an Administrative support, Operations, or Coordination role., • 1 year of HRIS or ATS experience, preferred., • Working knowledge of Microsoft Office (i.e. Word, Excel, PowerPoint).

Operations Specialist A growing company is seeking an Operations Specialist to support day-to-day customer operations, service coordination, and internal processes. This role is ideal for someone who is detail-oriented, organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. Responsibilities • Onboard new customer accounts and maintain accurate system data, • Coordinate service requests, work orders, and operational follow-through, • Communicate with customers regarding account updates, equipment needs, and service issues, • Support logistics, inventory tracking, and equipment coordination, • Review reports and ensure operational compliance and accuracy, • Identify process improvement opportunities and assist with special projects Qualifications • Bachelor’s degree required, • 2+ years of experience in operations, customer support, logistics, or administrative support, • Strong organizational and communication skills, • High attention to detail and ability to manage multiple tasks, • Proficiency with Microsoft Office and web-based systems, • Excel and Salesforce experience preferred Compensation & Benefits • Competitive salary, • Medical, dental, and vision benefits, • 401(k) with company match, • Growth opportunity within a fast-growing organization This is a hands-on operations role with strong exposure to customer support, coordination, and process management within a collaborative team environment.

The Safety Specialist is an established performer that works to create and facilitate an accident-free workplace by implementing safety policies and programs, providing training, creating, and maintaining safety documentation, and helping to ensure compliance with state and federal laws within assigned facility or location. This role plays a key role in promoting and maintaining a safe and healthy work environment by helping to collaborate with various departments to minimize workplace hazards and foster a culture of safety. Duties and Responsibilities of the Position: · Provide ongoing instruction of OSHA required safety disciplines. · Coordinate all annual and recurring safety training requirements. · Maintain accurate and up-to-date employee training and safety records and reports. · Review and update documents to identify work-related hazards, reflect changing regulations, and best practices. · Conduct safety audits across multiple facilities throughout the division to identify and correct unsafe conditions and unsafe acts. · Ensure alignment of safety programs with organizational goals and industry best practices. · Participate in accident and incident investigations to determine root causes of an event. · Collaborate with departmental representatives to address safety concerns and track corrective actions. · Write detailed summaries and recommendations regarding corrective actions necessary to prevent accidents. · Participate in division projects addressing safety issues. · Stay informed about changes in safety regulations and ensure organizational compliance. · Maintain accurate records and documentation to demonstrate compliance with safety standards. · Perform other duties as needed. Required Experience and Education: Describe the education, years of experience, and any certifications necessary to complete the duties and responsibilities of this position. · Bachelor’s degree in a related field or equivalent education and/or experience. · 2-4 years of relevant experience or equivalent education and/or experience. · Safety training and certificates preferred. · Knowledge of OSHA safety disciplines, other regulatory guidelines, and common industrial safety practices. Competencies: · Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards. · Excellent communication, problem solving, and organizational skills. · Able to multitask, prioritize, and manage time effectively. · High level of integrity and discretion in handling sensitive and confidential data. · Proficient using Microsoft Office Suite products. Other Pertinent Job Information: Travel time, how many people they will manage, the work environment, etc. Disclaimer: It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. · This role may work in classrooms, offices, and high-traffic production floors.

Description: The Community Engagement Specialist is responsible for the design, execution, and continuous improvement of community engagement programs for Avantax and the Cetera Tax Channel. This role supports strategic growth and advisor experience objectives through the planning and delivery of regional meetings, advisor councils, surveys, and continuing education programs, with a strong focus on operational excellence, measurable outcomes, and return on investment. What you will do: · Lead project management for multiple rounds of Amplify Regional Meetings annually, including planning, execution, follow‑up, materials development, registration sites, communications, on‑site RGT training and delivery. · Collaborate with channel and community leadership to align engagement programming with annual strategy and business objectives. · Manage advisor council meeting logistics, content coordination, and execution for both virtual and in‑person meetings. · Own end‑to‑end survey administration for community and channel initiatives, including intake, design, deployment, analysis, and reporting of insights and action commitments. · Partner with Regional Growth Teams on Voice of the Community (VoC) follow‑up efforts, including analysis of dissatisfaction drivers and development of improvement commitments. · Maintain and report program metrics to evaluate effectiveness, identify trends, and inform ongoing iteration and improvement. · Manage continuing education sponsorship renewals, auditing, reporting, and compliance tracking for applicable meetings and programs. · Support webinar production, hosting, and reporting for community engagement initiatives. · Provide general support for community engagement initiatives, including program design, marketing, and advisor communications. · Regularly evaluate program spend against outcomes to ensure strong return on investment. · Continuously improve processes, tools, and workflows related to engagement programming. · Perform other duties as assigned in support of community and channel priorities. What you need to have: · Strong project management skills with the ability to manage multiple initiatives simultaneously and meet tight deadlines. · Ability to collaborate effectively with cross-functional stakeholders and senior leaders. · Analytical skills to interpret feedback, survey data, and program metrics and translate insights into action. · Strong written and verbal communication skills for advisor-facing and internal communications. · Proficiency in Microsoft Office tools; experience with survey platforms such as Qualtrics preferred. · Experience supporting event planning, meetings, webinars, or continuing education program. · Bachelor’s degree required. · Experience in financial services or a related industry preferred. · Event planning, survey administration, or community engagement experience preferred. Travel Requirements: Minimum 25% Compensation: The base annual salary range for this role is $ 61000 to $91,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship., • Easy access to mental health benefits to meet our team members and their families where they are., • 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities., • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years., • Paid parental leave to support all team members with birth, adoption, and foster., • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more., • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: ___® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology. "___" refers to the network of independent retail firms encompassing, among others, ___, ___ (f/k/a Cetera Advisor Networks), Cetera Investment Services LLC (marketed as ___ or ___. All firms are members FINRA/SIPC. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our ___ for further details on what information we collect and the purposes for collection.

Leave and Disability Specialist 6 month contract to hire Dallas, TX (Hybrid) Working with general supervision, the Leave and Disability Specialist provides subject matter expertise in the administration and processing of leave and disability policies including STD/LTD benefit programs and ADA Accommodations. This role communicates with vendors, Associates, managers and legal counsel, ensuring our client remains in compliance with all company, State, and Federal regulations. The Leave and Disability Specialist operates with significant autonomy and uses professional judgment in managing leave and disability programs. Principal outcomes include 1.) heightened awareness of leave programs and the delivery of first-rate customer service to associates; 2.) to ensure that the leave and disability policies and programs remain in compliance, competitive and equitable and 3.) targeted business intelligence to support strategic decision-making. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor., • Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves., • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities, • Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves., • Maintains effective communication with the Associate, manager, and payroll department during the leave process., • Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies., • Administers disability accommodations in accordance with State and Federal regulations., • Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response., • Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures., • Oversees and coordinates information with external leave and disability vendor., • Assists with policy and procedural revisions, as well as special duties as assigned., • Utilize internal and external vendor systems to run queries and format reports on a periodic basis., • Maintain the confidentiality and security of data accessed during the course of daily activities., • Monitor new and evolving benefits legislation and provide compliance action recommendations., • Customer Focus – Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs., • Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise., • Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it., • Building Organizational Talent – Establishing systems and processes to attract, develop, engage and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges., • High school diploma or GED required; bachelor’s degree in human resources management or related field from an accredited program preferred, • At least 2 years of Human Resources function required, • Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors; bilingual English/Spanish communication skills preferred, • Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, and Word, • Proficient ability to meet demanding, evolving and potentially overlapping deadlines through proficient contingency planning, • Ability to collaborate with others; conducts working relationships in a manner acceptable to others and to the organization, • Demonstrated ability to champion, model, and influence others with customer-focused behaviors that lead to outstanding customer experiences, including the ability to provide sympathetic, effective counseling to Associates regarding benefits matters, • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives, • Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others, • Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization, • Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions, • Working knowledge of ADP Vantage HRIS preferred Estimated Min Rate: $21.00 Estimated Max Rate: $35.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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Monday - Friday Start time 7 am Knowledge of the MEAT industry is required. Position Summary The Purchasing Coordinator is responsible for executing and managing day-to-day transactional purchasing activities to support inventory replenishment and operational continuity. This role focuses heavily on purchase order processing, vendor communication, delivery tracking, and maintaining accurate purchasing data within internal systems. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced distribution environment with a strong emphasis on accuracy and follow-through. Key Responsibilities • Create, process, and maintain purchase orders for assigned vendors and product categories., • Monitor the full Purchase-to-Pay (P2P) cycle, including PO creation and submission, Vendor confirmations, Delivery date updates, Invoice and payment coordination with Accounts Payable, • Ensure accurate PO data, pricing, lead times, and vendor information are maintained within purchasing systems., • Follow up with vendors regarding open orders, shipment delays, shortages, and discrepancies., • Coordinate with logistics and receiving teams to ensure timely product delivery and issue resolution., • Support inventory replenishment activities by monitoring stock levels and assisting with order execution., • Maintain vendor documentation and compliance records including W-9s, insurance certificates, and related files., • Assist in resolving system-related purchasing and receiving issues within ERP platforms., • Track and manage product dating and inventory rotation to minimize close-dated and expired inventory., • Collaborate cross-functionally with Purchasing, Customer Service, Sales, Operations, and Finance teams to support daily business needs., • 3–5+ years of purchasing, procurement, or transactional PO management experience within a distribution, manufacturing, or food service environment., • Strong experience processing high volumes of purchase orders and managing vendor communication., • Experience working within ERP systems, • Proficiency in Microsoft Excel and Microsoft Office Suite., • Strong attention to detail with the ability to manage multiple priorities simultaneously., • Excellent organizational, follow-up, and communication skills., • Comfortable working in a fast-paced, deadline-driven environment., • Process-oriented with strong administrative and coordination skills., • Reliable, responsive, and able to manage routine transactional workflows with accuracy., • Team player with a positive attitude and strong sense of urgency., • Self-motivated with the ability to identify and resolve issues proactively.

Position Overview We are seeking a dedicated and experienced Senior Donor Relations & Stewardship Specialist to join our team and play a crucial role in strengthening our relationships with supporters. Reporting to the Manager of Donor Relations, the Senior Donor Relations & Stewardship Specialist supports the Office of Development by ensuring donors are consistently informed about the impact of their contributions, confident that their philanthropic intent is honored, and meaningfully engaged through thoughtful, timely stewardship. This role ensures donors are recognized in ways that align with their preferences and the significance of their support. Working collaboratively with Development Officers, Finance, Programs, Marketing & Communications, and executive leadership, this position helps deliver comprehensive stewardship experiences that reinforce trust and foster long-term engagement. Serving as a senior-level stewardship professional, this role is responsible for executing high-impact donor stewardship strategies in close partnership with the Manager of Donor Relations & Stewardship. The Specialist acts as a key lead for donor impact reporting, recognition strategy and execution, and high-touch engagement efforts for top-tier and high-profile donors. While this position does not have direct supervisory responsibilities, it plays a vital leadership role in advancing team priorities by leading complex stewardship initiatives, enhancing donor communication practices, and supporting strategic engagement efforts at the highest levels of the organization. Responsibilities • Partners with the Manager of Donor Relations & Stewardship to implement comprehensive stewardship plans for major and principal-level donors., • Serves as point-lead on the preparation and delivery of personalized donor impact reports, ensuring accuracy, clarity, and alignment with donor intent., • Drafts executive-level acknowledgment letters, recognition language, and stewardship correspondence., • Coordinates stewardship touchpoints for high-profile donors, including customized updates, recognition pieces, and milestone communications., • Assists in the planning and execution of stewardship-related elements within donor events and cultivation experiences., • Oversees the coordination and preparation of endowment and restricted fund impact reports (minimum bi-annually or as required)., • Partners with Finance and Programs to gather expenditure and programmatic data., • Translates complex financial data into donor-centered narratives., • Ensures reporting timelines are met, and documentation is properly archived within CRM system., • Recommends refinements to reporting templates and processes to improve donor clarity and operational efficiency., • Maintains and strengthens stewardship tracking within donor management systems (e.g., Blackbaud CRM)., • Documents stewardship activities, reporting schedules, and donor preferences accurately and consistently., • Supports the Manager in monitoring acknowledgment benchmarks and stewardship performance metrics., • Assists in identifying gaps or risks in stewardship process flow and recommends improvements., • Helps ensure confidentiality and secures handling of sensitive donor information., • Collaborates closely with Philanthropic Advisors to align stewardship touchpoints with moves management strategies., • Works with Marketing & Communications to align donor impact storytelling with enterprise messaging., • Prepares donor briefing materials and background summaries to support executive engagement., • Builds trusted relationships across Development, Finance, Programs, and leadership teams., • Maintains working knowledge of national best practices in donor stewardship and impact reporting., • Supports the Manager in strengthening stewardship infrastructure, templates, and workflows., • Assists in refining acknowledgment processes to ensure timeliness and personalization., • Participates in strategic discussions related to donor engagement and stewardship enhancements., • Performs other job-related duties as assigned. Competencies • Knowledge of: Advanced donor stewardship practices, endowment and restricted fund administration, philanthropic compliance and donor intent standards, CRM systems and stewardship documentation, nonprofit fundraising environments; the mission and programs of the Scouting America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research., • Skill in: Executive-level written and verbal communication, including donor-centered storytelling and high-touch correspondence; relationship building supported by active listening and emotional intelligence; project management and organization across multiple high-level deadlines; data analysis and report synthesis; proficiency in Microsoft Office and donor management systems; and effective cross-departmental coordination to ensure accurate and timely stewardship execution., • Ability to: Communicate effectively with donors, volunteer leaders, executive leadership, and colleagues across the organization; cultivate trust and rapport with high-profile donors; operate with discretion and professionalism in donor-sensitive situations; exercise independent judgment while aligning with Manager direction; balance strong attention to detail with strategic awareness; work both independently and collaboratively; manage priorities in a fast-paced, deadline-driven environment; handle confidential information appropriately; travel up to five percent as needed; and demonstrate commitment to the mission of Scouting America and the Foundation. Education Bachelor’s Degree in Business Administration or a related field from an accredited college or university. Qualifications • Minimum of 4 years of philanthropic operational experience (e.g. administration, project management, donor research, donor relations, donor events, and gift proposal formation for philanthropic donors and prospective donors, etc.)., • Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements Preference • Experience supporting C-suite or executive donor engagement, experience coordinating stewardship for high-net-worth individuals, experience working in a national nonprofit organization, a working knowledge of Scouting America-supported software systems (Blackbaud CRM.)

Job Description Position Description: Parish Episcopal School seeks an innovative and nurturing Learning Specialist-CALT to join a dedicated team. This is a part-time, 9.5-month teaching position reporting to the Director of The Gilman Study. The Learning Specialist – CALT provides Science of Reading-aligned, Multisensory Structured Language Education (MSLE) intervention for students with dyslexia and related language-based reading disorders enrolled in the Language Foundations program for lower school students. Depending on enrollment and program needs, the position may be based on one campus or split between the Midway and Hillcrest campuses, with daily travel between the two. Essential Functions: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Therapeutic Instruction • Serve as the teacher of record for Language Foundations classes, providing language-based therapeutic instruction grounded in the Science of Reading and MSLE., • Plan and deliver explicit, systematic instruction in key MSLE content areas, including phonology/phonological awareness, sound-symbol association, syllable instruction, morphology, syntax, and semantics/ comprehension, with integrated spelling and writing., • Deliver instruction using MSLE principles, including simultaneous multisensory (VAKT), direct instruction, systematic and cumulative scope and sequence, diagnostic teaching, and both synthetic and analytic practice., • Use multiple sources of assessment data (curriculum-based, skills-based, and standards-based) to identify student needs and form instructional groups., • Maintain systematic progress monitoring that is documented, reportable, and used to guide instruction and differentiation., • Track skill performance regularly (daily and weekly, as appropriate) and maintain a weekly record of instructional data for each student and group., • Conduct benchmark progress monitoring three times per year (Fall, Winter, Spring) and as needed; synthesize benchmark and ongoing progress data to describe growth and guide next steps., • Maintain regular communication with parents, including brief progress updates at routine intervals and as needed, supported by progress-monitoring data., • Provide timely updates to the Director, The Gilman Study regarding student progress and program needs., • Collaborate with learning specialists, teachers, and related staff to ensure support strategies for Language Foundations students are understood and accessible., • Coordinate with dyslexia therapists across divisions to support consistency and continuity in programming and services., • Support program operations across campuses as scheduled; this may include travel between Midway and Hillcrest., • Assist in developing and strengthening programming related to learning differences in collaboration with The Gilman Study team., • Adhere to legal, policy, procedural, and ethical standards related to learning support services and student confidentiality., • Engage in ongoing professional learning to remain current in best practices and maintain credentials as a Certified Academic Language Therapist (CALT) and/or Licensed Dyslexia Therapist (LDT)., • Represent the Language Foundations program at admissions, marketing, or community events as needed., • Use instructional technology consistently and effectively; support students in a Bring Your Own Device environment; use technology for attendance, documentation, resource sharing, and communication., • Certified Academic Language Therapist (CALT) or Licensed Dyslexia Therapist (LDT) required., • Master’s degree required; training and experience consistent with MSLE/structured literacy preparation (IMSLEC-aligned or equivalent) preferred., • Three to five years of experience providing multisensory language therapy preferred., • Demonstrated experience providing dyslexia therapy in small groups with active differentiation to meet varied student needs., • Experience working with elementary-aged students., • Intermediate proficiency with Google Workspace and Microsoft 365 (Teams, Word, Excel, and related collaborative tools)., • Certified Academic Language Therapist (CALT) or Licensed Dyslexia Therapist (LDT) required., • Master’s degree required; training and experience consistent with MSLE/structured literacy preparation (IMSLEC-aligned or equivalent) preferred., • Three to five years of experience providing multisensory language therapy preferred., • Demonstrated experience providing dyslexia therapy in small groups with active differentiation to meet varied student needs., • Experience working with elementary-aged students., • Intermediate proficiency with Google Workspace and Microsoft 365 (Teams, Word, Excel, and related collaborative tools)., • Strong knowledge of the Science of Reading and MSLE/structured literacy intervention for dyslexia, including scope-and-sequence instruction in phonology, decoding/encoding, syllable patterns, morphology, fluency, and comprehension., • Skilled in diagnostic teaching, including using daily/weekly progress-monitoring data to adjust pacing, grouping, and instructional targets with fidelity to an MSLE scope and sequence., • Strong written and verbal communication skills with students, families, and colleagues., • Professional judgment and discretion with sensitive and confidential information., • Well-organized, dependable, and able to manage details in a dynamic environment. • Show a demonstrated commitment to belonging and inclusion (e.g., familiarity with concepts; evidence of relevant personal growth; examples of relevant practice, etc.)., • Be a motivated collaborator, possess a strong work ethic, and have a positive spirit., • Adhere to Parish Episcopal Characteristics of Effective Teaching., • Implement our IMPACT curriculum which focuses on habits of work and mindfulness., • Promote the School’s mission statement and educational philosophy. Training and Marginal Duties: • Participate in all requisite School trainings., • Attend required staff development, training sessions, and conferences throughout the year., • Attend periodic in-service meetings., • Attend Chapel., • Attend Department & Team Meetings.., • Acknowledge receipt of the current Employee Handbook and are responsible for reviewing the contents and abiding by rules, policies and procedures stated in the Handbook or otherwise by the School. Physical Requirements and Work Environment: • Regularly works in standard office or classroom conditions and climate., • Regularly uses close and distance vision, including working at a computer screen. for extended periods of time; ability to observe students from various distances., • Frequently required to move around the campus/office/classroom; works at a desk for extended periods of time., • Ability to occasionally move items weighing up to 30lbs. across the campus/classroom/office., • Ability to maintain appropriate boundaries with students, fellow staff and community members. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description reflects administration’s assignment of essential functions; and nothing in this herein restricts administration’s right to assign or reassign duties and responsibilities to this job at any time. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. About Parish Episcopal School Founded in 1972, Parish Episcopal School is a leading, co-educational (PreK – 12th grade) college preparatory independent school in Dallas, Texas, serving approximately 1220 students of all faiths. Inspired by its values of Wisdom, Honor and Service, the School’s inclusive Episcopal community guides young people to become creative learners and bold leaders prepared to impact our complex global society by realizing and fostering their passions in a warm, joyful and balanced learning environment, and engaging them in challenging core curriculum and strategic programs that develop and inspire. Educational Purpose & Philosophy We develop good human beings: prepared, passionate, principled. • DEVELOP We are educators, mentors, coaches and guides – dedicated to developing the unique potential of every student on our care., • GOOD HUMAN BEINGS At Parish, we aim to develop young people formed intellectually, emotionally, socially, physically, spiritually and morally., • PREPARED Preparation is key to success in a complex and ever-changing world. At Parish, we equip students with the knowledge, skills and mindsets they’ll need to navigate life’s challenges and accomplish their goals and dreams., • PASSIONATE Passion is fuel for a joyful life. At Parish, we help students uncover what excites and inspires them – so they feel more alive, more fulfilled and more excited about the future. The School believes that each individual is entitled to equal employment opportunity without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other characteristic protected under federal, state, or local anti-discrimination laws. The School’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, benefits, transfer, promotion, training, discipline, and all other terms, conditions, and privileges of employment. All Employees are

About the Role We are looking for a friendly and detail-oriented Operations Coordinator to join our team. In this dynamic role, you will be the go-to person for our clients and internal teams, ensuring seamless coordination across inventory, manufacturing, and production processes. You’ll manage client communications, oversee day-to-day operational tasks, and create a positive and efficient experience for everyone involved. As a key member of our team, you’ll build strong relationships with clients and play an essential role in managing inventory ordering, coordinating with manufacturing partners, and ensuring production timelines are met. Your ability to communicate clearly and proactively will be crucial as you keep stakeholders informed and ensure orders move smoothly from planning through delivery. This role requires a proactive problem-solver who is comfortable juggling multiple tasks while maintaining a high level of accuracy and organization. Your responsibilities will also include serving as the main operational point of contact for your assigned clients, responding to inquiries promptly, and supporting production-related processes. You’ll maintain accurate records in our CRM system and collaborate closely with internal teams, vendors, and manufacturing partners to ensure efficient execution. You will also play a key role in tracking inventory levels, placing orders, managing production schedules, and identifying opportunities to improve operational workflows. Key Responsibilities • Serve as the main operational point of contact for an assigned portfolio of clients., • Monitor and respond to emails and requests in a timely and professional manner., • Oversee inventory ordering processes, including tracking stock levels and placing replenishment orders., • Coordinate with manufacturing partners and vendors to manage production timelines and ensure on-time delivery., • Maintain accurate client records and workflows within CRM systems (HubSpot experience preferred)., • Collaborate cross-functionally with internal teams to resolve client issues and ensure smooth execution of operational processes., • Build and maintain reports and documents using Microsoft Office (Excel, Word, Outlook, Teams)., • Identify opportunities to improve internal processes, inventory management, and production efficiency., • Support general operations projects and tasks as needed. Qualifications Required: • 2+ years experience in operations, customer success, customer experience, or a similar role., • Experience with inventory management, production coordination, or supply chain operations., • Strong communication skills (both written and verbal), • High attention to detail with excellent organizational and time management abilities., • Experience working in CRM platforms; HubSpot experience strongly preferred., • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)., • Ability to interpret contracts, pricing details, and financial information., • Comfortable managing multiple priorities and working independently. Preferred: • Experience working in a fast-paced startup environment., • Familiarity with ACH/credit card processing workflows or billing systems. What We’re Looking For • Someone who is proactive, resourceful, and eager to learn., • A self-starter who enjoys improving processes and solving problems., • A team player who communicates clearly and collaborates well. Compensation & Benefits • Competitive salary, • Health, dental, and vision insurance, • PTO and paid holidays, • 401(k) matching

Duration: 6 months contract Job Description: Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Experience: Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. Skills: Proficiency with the Microsoft Office Suite of software. Education: High school diploma About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Sanganath Mounika Email: Internal Id: 26-04202

TFI International (NYSE and TSX: TFII) is one of North America’s largest transportation and logistics organizations. We create value for shareholders by identifying strategic acquisitions and managing a growing network of wholly-owned operating subsidiaries. We pride ourselves on our dedication to giving our customers the best possible service and experience, and we’re committed to extending the same unmatched support to every employee. At TFI International, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines. What’s in it for you? • Constantly growing, financially-sound organization, • Competitive salary, • 401K, • Group insurance, • Training & development opportunities, • Continuous improvement projects, • Employee discounts Job Summary: The Talent Acquisition Business Partner is responsible for sourcing, attracting, and hiring top talent to support the organization’s strategic and operational goals. This role partners closely with hiring managers, HR leadership, and cross-functional teams to design effective recruitment strategies, deliver an exceptional candidate experience, and ensure the company maintains a strong employer brand. Responsibilities: • Manage the full recruitment lifecycle for assigned roles, including intake, sourcing, screening, interviewing, selection and offer negotiation., • Plan and conduct a rigorous process to deliver an exceptional candidate experience;, • Develop talent acquisition strategies;, • Build and maintain a network of potential candidates;, • Advise and influence managers throughout the recruitment process;, • Partner with hiring managers to define position requirements., • Develop and maximize the use of social media in recruitment;, • Organize recruitment event and develop strategic partnerships;, • Participate in various projects related to talent acquisition, employer branding or other related areas., • Knowledge of employment laws, hiring best practices, and diversity recruitment strategies., • Track recruiting metrics (time-to-fill, source effectiveness, pipeline status, etc.) and provide reporting to HR leadership. Requirements: • At least two (2) to four (4) years of experience in talent acquisition for senior positions;, • Great sourcing skills with a variety of tools including LinkedIn Recruiter;, • Working knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Outlook, PowerPoint, and Word, • Excellent self-management, interpersonal skills, and ability to maintain confidentiality., • Experience and interest in networking., • Experience in Oracle HCM and ADP Vantage Education: • Bachelor’s degree in Human Resources/ Industrial Labor or related field., • PHR or SHRM certification is a plus Additional Information: • Location: Addison/Dallas, Tx, • Work Arrangement: Hybrid, • Relocation Assistance Offered: No, • Sponsorship will not be offered Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. All colleagues may be required to perform duties outside of the above responsibilities from time-to-time, as needed. TFI is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture.

Valicor Environmental Services is looking for a Regional Safety Manager to work in our Central/Gulf Region. This currently includes Alabama, Arkansas, Tennessee, Colorado, and Texas with potential growth expansion into neighboring states. This is an in-office position located in Hutchins, Texas. Responsibilities Include: • Development of regional safety strategy that aligns with the strategic objectives of the company, • Conduct safety audits, inspections, and investigations, • Facilitate and conduct training and safety meetings, • Assess and develop safety programs in partnership with Operations team to ensure compliance with federal, state, and local safety-related regulations, and other health, safety, and loss prevention standards., • Serve as a strategic partner in the implementation of company initiatives and development of policies, standards, practices, and procedures., • Support local initiatives to drive the safety culture and support the company’s “Goal Zero Mindset” philosophy., • Partners with the company’s operations personnel in the development of effective risk control strategies to reduce and eliminate hazards., • Bachelor’s degree required in related field (Occupational Safety, Industrial Hygiene), • Excellent written and verbal communication skills., • Strong attention to detail with the ability to effectively multi-task., • Proficient with Microsoft Office Suite., • Relevant training and/or certifications in safety and OSHA programs., • Environmental Services experience including industrial, waste and emergency response is required., • Must be familiar with OSHA HAZWOPER regulations and the application of those principles in a field setting., • Must be available for after-hours calls and/or responses for high hazard operations., • 5+ years of experience managing confined space entry operations to include the permitting process, air monitoring, rescue plan development and ventilation systems, • Experience identifying electrical hazards to include electrical classification in potentially flammable atmospheres, arc flash and LO/TO procedure implementation, • 5+ years of experience handling and transferring hazardous materials such as flammable liquids, corrosive liquids and oxidizing liquids in a process environment., • Experience implementing grounding and bonding equipment and procedures related to transferring bulk flammable liquids via vacuum trucks or in-plant processing equipment per NFPA 30 standards., • Experience leading the design, implementation and inspection of fall protection and prevention systems specifically related to tanker trucks, solidification pits and other leading-edge applications., • +5 years of experience operating direct read air monitoring equipment that includes O2, LEL, CO, H2S, PID, colorimetric tubes, fixed systems and basic IH equipment. The candidate can provide an interpretation of results, equipment calibration, troubleshooting and monitor selection., • Experience in creating internal training courses using LMS software or other content creation applications., • Experience implementing and maintaining a BBP program which includes medical surveillance and exposure controls plans., • This position will require up to 35% travel. You are a Good Fit for Valicor if you can: • Maintain company mission and core values, • Work independently or in a team environment, • Work in a fast-paced environment, • Use good interpersonal skills Successful candidates must pass the Pre-Screening including a criminal background check, drug screen, and MVR check (if applicable for the position). About Valicor: Headquartered in Monroe, Ohio. Valicor is the largest provider of non-hazardous wastewater treatment services in North America. Leveraging its extensive fleet of tankers and a network of strategically located centralized wastewater treatment (“CWT”) facilities, the Company transports and processes diverse wastewater streams that result from the manufacture of industrial and consumer goods. The Company’s mission-critical services allow customers to meet federal, state, and local regulations by safely and responsibly disposing of oily water, leachate, soaps, line flush waste, and similar waste streams and it also provides a diverse set of landfill solidification, product destruction, and retail oil services. As an ISO 14001 certified organization, Valicor takes extraordinary pride in its environmental compliance process. Valicor is an Equal Opportunity Employer and participates in E-Verify. We strongly encourage women, minorities, individuals with disabilities and veterans to apply.

CEI Engineering is seeking a Parks and Trails Division Project Manager for our Dallas, Texas office to effectively lead the design and construction of parks, trails, and landscape projects in and around the DFW and surrounding area. The ideal candidate will have a proven track record of designing and managing innovative and sustainable parks and trails projects, enjoy cultivating and expanding business development opportunities, and is a dynamic leader who can inspire team members to provide outstanding services and project outcomes to our clients. Experience working with federal, state, and local government agencies and community associations, and knowledge of grant opportunities and additional funding sources for client projects is a plus. Key Responsibilities • Manage Parks, Trails, and Landscape projects by creating scope and budgets, directing the design, and coordinating work with other staff and design team members., • Municipality experience is preferred, • Be a key point of contact with clients, contractors, and local government officials., • Review project design aspects, including layouts, grading plans, stormwater management, water quality practices, and utilities., • Review work products, quality control, and budgeting. Key Requirements • Bachelor's degree in landscape architecture, civil engineering, or equivalent training/ experience., • At least 5 years of experience in land/site development with experience in utilities, drainage, landscape / outdoor recreation / sports field or parks and trails design, MASTER PLANNING, site entitlement, and project management, • Working knowledge of AutoCAD/ Civil 3D, and Microsoft Office Suite., • Excellent interpersonal, oral, and written communication skills., • Strong sense of personal initiative and drive to exceed client expectations., • Valid Driver's License, acceptable driving record, and ability to occasionally travel overnight. Preferred Requirements An ideal candidate would have at least 5 years of strong project management experience with successful outcomes and an aptitude for detailed designs, effectively solving problems no matter how great the challenge is, with the client in mind. The person also wants to enhance the quality of life of communities and people where they live and serve. PLA or PE license preferred. About Us CEI Engineering Associates, Inc. is a full-service Civil Engineering, Planning, Landscape Architecture, and Land Surveying consulting firm. Established in 1973, CEI has evolved from a five-person engineering, environmental, and surveying firm into a national firm of over 180 professionals operating from eight offices across the US. We value hiring quality people who want to continuously develop and grow along with CEI. CEI offers competitive pay, comprehensive health, and wellness offerings, a 401(k) program with company match, an Employee Stock Ownership Plan, a quarterly incentive bonus program, continuing education opportunities, and a health and wellness reimbursement program. Most importantly, we aim to give you the opportunity to do what you do best every day. Come grow with us! For more, connect with us on LinkedIn, Twitter, or Facebook. AA/EOE/W/M/Vet/Disabled

Title: Workflow Process Project Manager (Salesforce, Smartsheet) Direct Hire Opportunity No Sponsorship Onsite The Workflow Process Project Manager is responsible for identifying and improving business processes across multiple cross-functional teams, with a focus on reducing inefficiencies, mitigating risk, and supporting scalable growth. This role sits at the center of operations, partnering with teams including Account Management, Credit, Legal, Accounting, and Finance to streamline workflows from deal initiation through onboarding and ongoing support. This individual will lead process improvement initiatives, manage projects, and collaborate with IT and systems teams (including Salesforce) to design, implement, and optimize solutions. The role requires a strong critical thinker who can understand how systems and processes connect, ask the right questions, and drive improvements that enhance accuracy, efficiency, and overall business performance. This role directly impacts the business's efficiency by improving workflows that support customer onboarding, deal execution, and ongoing operations. Success in this role will drive measurable improvements in onboarding timelines, deal cycle time, productivity, and error reduction. Requirements • Bachelor's degree or equivalent work experience, • ~3–5+ years of experience in business operations, process/continuous improvement, or project management, • Strong process thinking with the ability to understand end-to-end workflows across multiple business functions, • Experience managing projects and driving execution (not just strategy), • Exposure to systems such as Salesforce (user-level understanding required; deep technical expertise not required), • Experience with tools such as Smartsheet, Microsoft Office Suite, Power BI, or reporting tools is a plus, • Strong analytical and problem-solving skills with attention to detail and data accuracy, • Excellent communication skills with the ability to work across departments and influence stakeholders at multiple levels, • Self-starter with a high level of curiosity, ownership, and willingness to learn Responsibilities • Identify process gaps, inefficiencies, and risk areas across workflows and partner with business stakeholders to design and implement improvements, • Lead project management efforts for process improvement initiatives, including planning, coordination, and execution (Smartsheet or similar tools), • Work cross-functionally with Account Management, Credit, Legal, Accounting, Finance, and IT teams to map current and future state processes, • Collaborate with IT and systems teams to support automation and system enhancements (including Salesforce), ensuring processes are scalable and "error-proof”, • Evaluate and strengthen controls within workflows to reduce manual errors and improve data accuracy across systems, • Support automation efforts (e.g., contract workflows, onboarding processes) with a focus on improving efficiency and consistency, • Develop and implement structured processes that ensure appropriate review, approvals, and accountability across stakeholders, • Assist in defining and tracking KPIs to measure process effectiveness, including onboarding timelines, cycle times, productivity, and error reduction, • Support change management efforts, including communication, training, and user adoption across impacted teams, • Monitor post-implementation performance and continuously refine processes based on feedback and data Ideal Candidate Profile • Thoughtful, detail-oriented, and not afraid to ask questions, • Strong critical thinker who can connect systems, processes, and business outcomes, • Comfortable working in a fast-paced, cross-functional environment with evolving processes, • Able to balance structure and flexibility while driving projects forward, • Background in retail operations, process improvement, legal, or execution-focused consulting preferred

Parkinson Voice Project seeks a full-time Front Office Specialist to deliver outstanding customer service to our patients and assist with front office operations. You will join a dynamic team of two other Specialists in our Richardson, Texas clinic. Click below to learn more about Parkinson Voice Project. If you have worked in a medical office previously, but did not enjoy working with insurance, this may be the position for you! As a nonprofit organization, we do not bill Medicare or insurance. We serve our patients without charging them. The ideal candidate will have excellent written and verbal skills, adapt easily to change in a fast-paced environment, be detail-oriented with a talent for accuracy, genuinely enjoy helping others, smile easily and often, want to learn new skills, and excel at accomplishing tasks. This is a 32-hour, four-day work week (off Fridays), full-time position with benefits. Responsibilities: This position involves a variety of tasks, including: • Leads with positivity and provides excellent customer service., • Truly values being on a team that makes the lives of people with Parkinson's better., • Completes reception tasks and lobby maintenance., • Maintains the clinical schedule of speech-language pathologists and patient database., • Assists with the referral process, ensuring patient evaluations are scheduled in a timely manner., • Sends reminder emails and texts for patients' appointments., • Monitors and manages multiple email inboxes., • Creates weekly reports on tasks accomplished., • Maintains patient and contact information in Salesforce, our customer relationship management software., • Coordinates well with the team to ensure all tasks are completed on time and accurately., • Assists with group activities and events. Requirements: • Successful previous medical office experience is a plus., • Excellent verbal and writing skills., • Proficient in Microsoft Office Suite., • Experience with Adobe Premiere Pro, Canva, Salesforce, and Practice Perfect is a plus. About Our Organization… Parkinson Voice Project was founded on December 13, 2005. Our mission is to help people with Parkinson’s REGAIN and RETAIN their speech and swallowing. An estimated ten million people worldwide live with Parkinson’s, and ninety percent need our services. In 2010, we developed a highly effective, evidence-based speech treatment for people with Parkinson’s called the SPEAK OUT!® Therapy Program. We treat patients throughout Texas from our clinic in Richardson, Texas (in-person and online). We are also replicating our SPEAK OUT! Therapy Program across the U.S. and abroad by training speech-language pathologists and graduate students worldwide. Since 2008, we have uniquely funded our nonprofit organization through a Pay It Forward program. No patient has ever been denied treatment due to financial limitations or insurance restrictions. Patients receive all the speech therapy they need. We have provided all our patient care services at no charge, and we don’t bill Medicare or insurance either. Please email your cover letter and resume to our Office Manager, Sheri Morris, at for consideration. Do not apply through LinkedIn. Visit ___ to learn more about our organization.

YOUR ROLE Are you known for exceptional operational support in the supply chain environment? Are you passionate about data integrity and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services. WHAT ARE YOU GOING TO DO? • Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary., • Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations., • Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details., • Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible., • Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details., • Ensure compliance with company policies and procedures and maintain a safe and effective work environment., • Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution. WHAT ARE WE LOOKING FOR? Education and Experience: • High School graduate or GED., • Two years of office experience in a logistics/transportation environment. Skills: • Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications., • Ability to enter, review and verify documentation and information., • Ability to prepare logs, reports and documents. Characteristics: • Knowledgeable of customer service principles and practices., • Understanding of operational and support principles and practices in a related supply chain environments., • Capable of operating in a fast pace environment and in both a team and individual contributor environment., • Ability to communicate with co-workers to provide and receive direction. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

OVERVIEW The Training & Safety Supervisor is responsible for developing, implementing, and maintaining training programs and safety standards within a distribution facility. This role ensures all associates are properly trained on operational processes, equipment, and company policies while maintaining a safe, compliant, and efficient work environment. The Training & Safety Supervisor partners closely with operations leadership to establish standardized procedures, deliver training programs, and promote a culture of safety and continuous improvement across the facility. DUTIES AND RESPONSIBILITIES • Champion the company’s mission, vision, values, and brand in every decision and interaction., • Develop and maintain training programs across warehouse functions, including inbound, outbound, inventory, and equipment operations., • Create and maintain standard operating procedures (SOPs) to drive consistency, efficiency, and compliance., • Lead onboarding and ongoing training to ensure associates are prepared and able to perform at a high level., • Partner with operations leadership to identify training gaps and continuously improve training materials and delivery., • Deliver hands-on training and coaching in the operational environment to reinforce learning and performance., • Ensure safety programs, policies, and procedures are fully implemented and consistently followed., • Lead safety training, audits, and inspections to maintain compliance and reduce risk., • Track and report training completion, safety incidents, and compliance metrics., • Investigate incidents, support corrective actions, and implement preventative measures., • Maintain accurate training records, certifications, and compliance documentation., • Promote a culture of continuous improvement, accountability, and safety awareness., • Collaborate with HR and operations leadership to align training initiatives and support workforce development. QUALIFICATIONS AND REQUIREMENTS • 3+ years of experience in training, safety, or warehouse/fulfillment operations., • Experience developing training programs, SOPs, and instructional materials., • Strong knowledge of workplace safety standards and practices (OSHA familiarity preferred)., • Ability to train and engage associates in a hands-on operational environment., • Strong communication, presentation, and interpersonal skills., • Strong organizational skills with the ability to manage multiple priorities., • Proficiency in Microsoft Office and training documentation tools., • Ability to work flexible schedules as needed to support operational training needs. PREFERRED SKILLS • Experience in warehouse, distribution, or fulfillment center environments., • Familiarity with warehouse equipment training (e.g., forklifts, order pickers)., • Experience building structured onboarding and training programs., • Knowledge of safety compliance, audits, and incident reporting processes., • Strong coaching and associate development skills.

Are you a detail-driven Legal Assistant who thrives in a busy, client-facing environment and values structure, consistency, and collaboration? This is the kind of role where your initiative, professionalism, and follow-through will be deeply appreciated—and where your work will make a lasting impact on clients and the team. 🔍 What You’ll Do • Provide legal and administrative support in Trusts & Estates, Probate, Wills matters, • Draft, proofread, and manage legal documents with a high attention to detail, • Coordinate and assist with probate filings, will signings, and document execution, • Maintain client communication and manage document flow, • Anticipate attorney needs, ensuring deadlines and details don’t slip through the cracks ✅ What We’re Looking For • 3+ years of legal assistant experience (required), • Trusts & Estates law experience in a law firm (required), • Strong document drafting and proofreading skills, • Excellent written and verbal communication skills, • Confident, composed, and client-facing demeanor, • Proficiency in Microsoft Office Suite 🌟 Why This Opportunity • Collegial and team-oriented environment, • Work closely with thoughtful attorneys and a collaborative support staff, • Meaningful, client-centered work—this isn’t high-volume or impersonal, • Your skills will be valued, and your reliability will make you a true cornerstone of the team 🎁 Benefits Package • 401(k), • Medical, dental, vision, disability, and life insurance, • Paid Parking, • Health savings accounts contribution, • Profit Sharing, • Discretionary Bonus

Overview We’re looking for an experienced Fiber Characterization Lead Technician to lead field testing, manage crews, and serve as the primary point of contact for customers. This role owns the full testing lifecycle, from execution to reporting, while ensuring quality, accuracy, and on-time project delivery. Key Responsibilities • Lead all fiber testing activities, including OTDR, OLTS, and CD/PMD (required)., • Manage field teams and assign work to technicians, ensuring safety, quality, and efficiency., • Oversee test equipment, including calibration and proper usage., • Coordinate testing within customer maintenance windows., • Validate test results and ensure accuracy before site completion., • Provide regular project updates and communicate directly with customers., • Complete and review all reports, QA checks, and final documentation., • Participate in project planning and progress meetings., • 5+ years of telecom experience with fiber characterization expertise., • Proven experience as a lead or senior fiber technician (A/B -side proficiency required)., • Strong knowledge of fiber testing tools and reporting systems., • Valid U.S. driver’s license required., • Solid communication, leadership, and organizational skills. Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Vision insurance Work Location: On the road DataOne IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Application Deadline: 30 June 2026 Department: Federal Services Location: Dallas County, TX Compensation: $15.00 / hour Description TeleSolv Consulting is seeking a detail-oriented Mail Clerk to support government operations and high-volume administrative and document handling workflows. This position supports the federal government, and all applicants must be local to the designated duty location. The Mail Clerk plays a vital role in supporting the Government’s ongoing mission by ensuring the accurate handling, routing, and processing of incoming and outgoing correspondence and documentation. This role requires strong attention to detail, organizational skills, and the ability to manage time-sensitive materials in a fast-paced environment. This position supports a Government office responsible for program and project management operations. The Mail Clerk contributes to workflows that ensure timely communication, proper documentation handling, and administrative efficiency across teams. Responsibilities: • Receive, sort, and distribute incoming mail and packages to appropriate personnel., • Prepare outgoing mail, including labeling, packaging, and coordinating shipments., • Maintain logs and tracking systems for incoming and outgoing correspondence., • Ensure proper filing and organization of physical and electronic documents., • Assist with scanning, copying, and digitizing large volumes of documents., • Support administrative functions such as document preparation, data entry, and records management., • Coordinate with staff to ensure timely routing of sensitive or priority communications., • Maintain document control processes to ensure accuracy and completeness of records., • Utilize systems such as Microsoft Office and shared databases to manage correspondence and files., • Provide general office support including scheduling assistance, meeting coordination, and supply management., • Perform additional duties as assigned to support daily operational needs. Qualifications: • Must be a U.S. Citizen., • High school diploma or equivalent., • Ability to obtain a Public Trust/Suitability Clearance through the Government., • Prior experience in mail handling, clerical support, or administrative roles., • Strong organizational skills with the ability to manage high volumes of documents and correspondence., • Experience with document tracking systems and office equipment (scanners, copiers, mail meters)., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to follow detailed procedures and maintain confidentiality of sensitive information., • Strong attention to detail and ability to meet deadlines in a fast-paced environment., • Effective communication skills and ability to coordinate across multiple teams. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives. About TeleSolv: Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. Background Investigation: This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

Estate Planning & Probate Legal Assistant 📍 Dallas, Texas | Full-Time | On-Site A respected law firm is seeking an experienced Estate Planning & Probate Legal Assistant to support a busy trusts and estates practice. This role is ideal for a highly organized professional with strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced legal environment. Candidates with experience handling estate planning and probate matters, including exposure to 706/709 filings and NetDocs, are strongly encouraged to apply. Responsibilities • Prepare, revise, and proofread legal documents and correspondence, • Assist with estate planning and probate matters, • Open, organize, manage, and maintain client files and filing systems, • Handle incoming and outgoing mail, • Answer incoming calls, respond to general inquiries, and direct calls appropriately, • Schedule appointments, maintain calendars, and coordinate meetings, • Set up conference calls and assist with client communications, • Arrange travel and business itineraries as needed, • Accurately enter attorney time and assist with administrative support tasks, • Communicate professionally and effectively with attorneys, staff, and clients Qualifications • Minimum of 5 years of legal assistant experience, preferably in estate planning and probate, • Strong proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint, • Typing speed of at least 80 WPM, • Exceptional organizational and multitasking abilities, • Excellent grammar, spelling, proofreading, and written communication skills, • Strong interpersonal skills with the ability to work collaboratively in a team-oriented environment, • Proven dependability, professionalism, discretion, and confidential handling of sensitive matters, • Ability to work independently, prioritize tasks, and maintain accuracy in a fast-paced setting, • Experience with 706/709 filings and NetDocs is a significant plus The firm offers a competitive compensation and benefits package, a collaborative work environment, and the opportunity to join a well-established and sophisticated practice.

Corporate Receptionist, Temporary Location: Irving, TX Employment Type: Contract (3 Weeks) Schedule: Monday – Friday, 8:00 AM – 5:00 PM Work Arrangement: 100% Onsite Pay Rate: $20.00 – $23.00 per hour Position Overview Wheeler Staffing Partners is seeking a professional and organized Corporate Receptionist, Temporary for a short-term onsite opportunity in Irving, TX. This role will support the day-to-day operations of a busy corporate office while serving as the first point of contact for employees, visitors, and vendors. The ideal candidate will have prior office administration experience, strong communication skills, and the ability to manage multiple responsibilities in a fast-paced environment. This position requires a polished and customer-focused professional who can support office operations, meeting coordination, onboarding activities, and administrative functions while maintaining a welcoming and organized office atmosphere. Key Responsibilities Responsibilities include managing front desk operations, greeting visitors, answering and directing incoming phone calls, and providing administrative support to employees and leadership teams. The Corporate Receptionist will play a key role in ensuring the office runs efficiently and professionally on a daily basis. Additional responsibilities include: • Distributing incoming mail and scanning documents for remote employees, • Preparing and processing outgoing and incoming FedEx shipments, • Assisting employees with badges, onboarding support, and workstation setup, • Coordinating conference room schedules and meeting logistics, • Ordering lunches and supporting leadership meetings, • Printing and distributing onboarding and training materials, • Monitoring office, printer, kitchen, and breakroom supplies, • Stocking refrigerators and maintaining common office areas Required Qualifications • Minimum of 2 years of office administration or corporate receptionist experience required, • Prior office management or front desk support experience preferred, • Excellent customer service and communication skills, • Strong organizational skills and attention to detail, • Ability to multitask and manage priorities in a fast-paced office environment, • Professional verbal and written communication abilities, • Word, • Excel, • Outlook This is a fully onsite opportunity based in Irving, TX within a professional corporate office environment. The assignment is expected to last approximately 3 weeks and follows a Monday through Friday schedule from 8:00 AM to 5:00 PM. Why Work with Wheeler Staffing Partners Wheeler Staffing Partners connects talented professionals with career opportunities across a variety of industries. Our team is committed to providing a streamlined hiring experience, professional support, and access to opportunities with leading organizations.

Job Title: Recruiter Location: Irving, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM | Fully Onsite Type of Employment: Contract-to-Hire Compensation: $35-40/hour depending on experience Industry: Industrial Services / Skilled Trades Benefits: Medical, Dental, and Vision coverage available after 60 days on contract Job Description: Addison Group is partnering with our client to identify an experienced Recruiter to support hiring efforts in Texas. This individual will manage full-cycle recruiting for skilled trades, operational and corporate positions in a fast-paced environment. The ideal candidate thrives under deadlines, enjoys building relationships with candidates and hiring leaders, and can successfully manage a large requisition load. Key Responsibilities: • Manage full-cycle recruiting for high-volume skilled trades and corporate positions, • Source, review, and evaluate applicants through job boards, recruiting platforms, and proactive outreach methods, • Coordinate closely with hiring managers and internal HR teams to prioritize hiring needs and maintain recruiting progress, • Handle multiple open requisitions simultaneously while ensuring an organized and efficient recruitment process, • Conduct candidate screening conversations and maintain consistent communication throughout the hiring cycle, • Maintain recruiting data and candidate records within the applicant tracking system, • Utilize sourcing tools and recruiting strategies to identify qualified talent in competitive labor markets Qualifications: • 3+ years of experience in high-volume recruiting within industries such as manufacturing, construction, industrial, transportation, eletrical or skilled trades, • Experience in both staffing and corporate recruiter positions, • Proven ability to manage a large requisition workload in a fast-paced environment, • Experience using applicant tracking systems and online sourcing tools, • Strong communication and relationship-building skills with both candidates and hiring managers, • Proficiency with Microsoft Office applications, • Highly organized with strong time management and prioritization skills, • Bilingual Spanish language skills are a plus, • High school diploma or GED required, college degree preferred

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. As a Bilingual Collections Representative, you’ll manage inbound and outbound calls, apply proven negotiation strategies, and maintain positive customer relationships. You’ll work with a steady flow of new accounts and use your communication skills to help customers find solutions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound and receive inbound calls to resolve open accounts, • Use contact center technology and recovery strategies to locate right-party contacts, • Understand customer situations and recommend appropriate payment plans, • Negotiate payment terms with empathy, tact, and professionalism, • Respond effectively to common objections and challenges during collection calls, • Accurately document interactions and outcomes in CRM systems, • Follow all required scripts, policies, and confidentiality protocols, • Meet monthly performance goals and complete assigned duties, • Attend training sessions and stay current on program updates, • Adhere to all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, negotiation, and problem-solving, • Customer-focused, empathetic, and professional, • Able to multi-task, stay organized, and work independently, • Strong team orientation and interpersonal skills, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in collections, customer service, technical support, sales, back-office, or contact center roles, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for dependable and enthusiastic Spanish Customer Service Representatives to join our team and provide exceptional support to inbound callers. In this role, you’ll assist customers with inquiries, resolve disputes, process payments, and guide them through various procedures all while delivering a professional and positive experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner., • Listen actively to understand customer needs and provide effective solutions., • Research internal systems to locate missing information and coordinate with other departments as needed., • Process payments and manage account-related tasks using company systems., • Accurately document customer interactions and claims., • Follow scripts, policies, and procedures to ensure compliance and consistency., • Use training and knowledge bases to answer customer questions confidently., • Escalate unresolved issues to supervisors or appropriate teams., • Ensure first-call resolution through effective troubleshooting and communication., • Stay current with training materials, system updates, and product knowledge., • Maintain confidentiality and protect customer data., • Meet attendance and scheduling expectations. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Typing speed of 20+ WPM with accuracy., • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Familiarity with Windows operating systems and ability to learn new tools., • Reliable and punctual with a strong work ethic., • Ability to troubleshoot, resolve conflicts, and follow up on customer issues., • Customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, self-manage, and adapt to change., • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles., • Experience in state or federal work environments.

Job Description Our Core Values: The culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion, and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values: • We are solution seekers., • We have a can-do attitude., • We are mission-driven., • We care about people. General Description: The Patient Access Representative (PAR) is responsible for handling inbound and outbound calls to ensure smooth patient scheduling, registration, and communication. As the first point of contact for patients, the PAR provides excellent customer service while accurately gathering and verifying patient information. This role plays a crucial part in ensuring timely access to care and supporting the overall patient experience. ResponsibilitiesSpecific Responsibilities of the Job: Patient Communication & Scheduling • Answer incoming calls promptly and professionally, providing a warm and welcoming experience for all patients., • Schedule, reschedule, and cancel patient appointments according to established guidelines and scheduling templates., • Verify patient demographics and insurance information, updating records in the electronic health record (EHR) system as needed., • Provide patients with accurate information regarding services, clinic locations, and required documentation., • Triage calls appropriately, directing inquiries to the appropriate department or team member when necessary., • Make outbound calls for appointment confirmations, follow-ups, and patient reminders.Registration & Data Entry, • Ensure accurate and complete patient registration, including updating forms and consent documents., • Enter patient information into the system in compliance with HIPAA and internal data security policies., • Assist patients with general inquiries related to billing, insurance, and financial assistance programs., • Direct patients to the appropriate departments for more specialized needs. Call Center Operations & Support, • Follow standard operating procedures and scripting to ensure consistency in patient interactions., • Maintain call center performance metrics, such as call handling time, first-call resolution, and patient satisfaction., • Identify and escalate complex patient concerns to the Patient Access Supervisor for resolution., • Support process improvements by providing feedback on common patient challenges and workflow inefficiencies., • Maintain up-to-date knowledge of clinic policies, services, and provider schedules., • Other duties as assigned. Required SkillsRequired Knowledge, Skills, and Abilities:, • Strong customer service skills with the ability to communicate effectively and compassionately., • Ability to handle high call volumes while maintaining accuracy and professionalism., • Strong attention to detail with excellent data entry and organizational skills., • Proficiency in Microsoft Office (Outlook, Word, Excel) and electronic health record (EHR) systems., • Ability to multitask and manage competing priorities in a fast-paced environment., • A team-oriented mindset with a commitment to providing a positive patient experience., • Bilingual (English/Spanish) preferred.Education and Experience:, • High school diploma or GED required; Associate's degree preferred., • 1+ years of experience in a healthcare call center, medical front desk, or patient access role., • Experience with medical scheduling, patient registration, and insurance verification is a plus.

Job Description Job Title: Settlement Specialist Location: Dallas, TX Work Schedule: M - F Type of Employment: Contract to Hire Compensation: $22 - $24 / Hour Industry: Legal Services Benefits: This position is eligible for medical, dental, vision Job Description: Addison Group is hiring on behalf of our client for a Settlement Specialist to support the coordination and execution of settlement-related financial activities. This position works closely with legal and accounting teams to ensure settlement funds are processed accurately, payments are distributed on time, and all related documentation is properly maintained. The ideal candidate will have strong organizational skills, attention to detail, and prior experience in legal or financial operations. Key Responsibilities: • Maintain tracking processes for settlement approvals and payment status updates, • Monitor and confirm receipt or delivery of disbursed funds, • Maintain organized electronic records of settlement documentation and payment history, • Upload and track required documents in internal systems to support compliance and audit readiness, • Respond to internal inquiries regarding settlement progress and payment timelines, • Identify discrepancies or issues and escalate concerns as needed, • Ensure adherence to company procedures, legal regulations, and confidentiality standards Qualifications: • High school diploma required; associate’s or bachelor’s degree preferred, • 1–3+ years of experience with Settlement within legal, • Understanding of settlement procedures and trust accounting practices preferred, • Proficiency with Microsoft Office applications, particularly Excel and Word Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and some of the world’s most recognizable brands. In this role, you’ll identify customer needs, research and resolve issues, and recommend new products and services to enhance the customer experience. If you're a patient, empathetic communicator who enjoys helping others and solving problems, this could be the perfect opportunity for you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer concerns with a focus on first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and claims, • Use training and knowledge base tools to answer questions while following scripts, policies, and procedures, • Maintain confidentiality and handle sensitive information with care, • Escalate complex issues to the appropriate team or supervisor, • Stay current with program updates by attending training sessions and reviewing new materials, • Meet all attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused: empathetic, patient, and responsive, • Able to multitask, stay organized, and self-manage, • Comfortable in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset Preferred (Not Required) • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative roles, • Experience in a contact center or government-related work

Job Description Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With 49 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Position Description The Leadership Development Program Representative (LDPR) is the gateway track to a rewarding professional career with R.S. Hughes. Upon hire the LDPR will embark on a nine-month development journey where they experience and learn every facet of the business and fulfill Sales/Account Management, Operations, Supply Chain, and Business Enablement functions in conjunction with the training schedule. In Sales/Account Management, the LDPR will contribute to the growth of our sales pipeline through lead generation, proactive communication, and a world-class customer experience. During the Operations rotation, the LDPR will learn and perform all the functions of a high-volume distribution and fulfilment center. LDPRs will also gain an understanding of our procurement and inventory management best practices during their time with the Supply Chain team. Business enablement training will cover topics such as Business Finance, Quality/Compliance, and HR. All phases of the development program include significant direct contact with our client base and internal partners. Upon successful completion of the development program, the LDPR may be required to relocate for their first assignment. This position is an excellent opportunity to join a growing team and have immediate impact. The R.S. Hughes sales and operations teams have an inclusive, team-oriented culture that values both collaboration and results. Making what matters work at R.S. Hughes takes the passion of every employee around the nation. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Key Responsibilities Required to be Successful as a Sales Development Representative • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology., • Provide internal support to assigned Sales Representatives regarding any customer requests., • Utilize social selling techniques to expand network and open new sales opportunities., • Know and understand the warehouse flow from customer order to customer delivery., • Supports daily warehouse logistics to operate at maximum efficiency (picking, shipping, receiving)., • Coordinate daily functions with company and customer quality standards., • Build skills needed to support other critical business functions: supply chain, finance, marketing, etc., • Document your activities within a customer relationship management (CRM) database., • Be responsible for prospecting new business opportunities and lead generation., • Gain an understanding of our technical solutions, products offered and customer needs., • Proactively communicate and move with a sense of urgency to support customer needs and internal business operations., • This role is expected to adhere to all company policies and safety protocols., • High energy, comfortable on the phone and ability to manage objections., • Diligence, attention to detail, multi-tasking and prioritization are keys to success in this role., • Clear written and verbal communication skills; questioning skills required., • Creative problem-solving skills and ability to diagnose issues and develop solutions., • Strong sense of urgency and ability to meet short deadlines., • Ability to work both independently and within a team environment, with focus and high attention to detail., • Drive to exceed goals and motivated by achieving measurable results., • Positive, energetic, and relentless attitude for success., • Builds positive, trust-based relationships., • Motivated by working as a member of a high performing team., • Self-starter, data and deadline-driven., • Flexible to changing needs both internally within the organization and externally in partnership management., • Able to present information concisely and effectively, both verbally and in writing., • A genuine curiosity to learn things they are not familiar with in order to develop and grow., • Proficient in Microsoft Office Suite, with an emphasis on Excel (e.g., data analysis, formulas, and reporting), as well as Word, PowerPoint, and Outlook. This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and 12% Employee Stock Ownership Program (ESOP).

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES • Listen to and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade customers, • Explain and position products and process when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Position Overview Scouting America is seeking a strategic and results-driven CRM professional to lead the execution of our organization’s CRM strategy. This role is responsible for designing, implementing, optimizing, and supporting CRM systems to ensure alignment across all users. The ideal candidate will drive user adoption, enhance data integrity, and improve system usability—ultimately strengthening our ability to track the full customer journey and increase enterprise-wide fundraising effectiveness. Additional Details: Experience with Blackbaud CRM is a plus. This position reports to the Director of Development Services. This role is based at the National Service Center in Irving, TX. Due to the collaborative nature of the work, this position requires regular onsite presence and is not eligible for full-time remote work. Responsibilities • Supports the comprehensive CRM strategy for the organization by collaborating & influencing stakeholders that will focus on consistent, proficient CRM use, data management, and increased fundraising efficiency., • Assists stakeholders by identifying support and training opportunities and producing resources such as reports, work aids, instructional webinars, on-demand videos, and onboarding resources., • Supports consistent usage of CRM system and adherence to member, fundraising, and data processes through system optimization and enhancements and user training., • Increases user self-service tools and resources to streamline, access tracking, and analysis of fundraising activity, and identification of prospective donors., • Supports CRM data governance, including data standards, audits, structures, and reporting. Works collaboratively to understand business and customer needs and advise on industry best practices and standards., • Performs other job-related duties as assigned. Competencies • Knowledge of: Best practices for prioritizing, creating, and implementing end-user training resources; Business Requirements Gathering, Microsoft Office 365 Suite; fundraising principals & practices; fundraising CRM systems (Blackbaud CRM preferred); data governance and integrity standards., • Skill in: Maintaining a customer-focused approach while navigating complex scenarios; collaborating with technical and non-technical stakeholders; project planning and time management; developing training and support resources; fostering an environment of continual improvement and achievement; managing work; collaborating; maintaining customer focus; managing projects; and conducting training for staff., • Ability to: Design, implement, and support a CRM strategy requires a deep understanding of how CRMs work and how they can be used to achieve business goals; collect, analyze, and interpret data is essential for identifying opportunities for improvement and making data-driven decisions; communicate effectively with stakeholders at all levels and collaborate with teams to achieve common goals., • Plan, organize, and execute projects on time and within budget., • Identify and solve problems creatively while maintaining high customer service levels., • Strong communication skills across different audiences., • Attention to detail is essential for ensuring accuracy and consistency. Education • Bachelor’s Degree in business administration or a related field from an accredited college or university. Qualifications • Minimum of 5 years of experience working with any CRM (e.g. Blackbaud CRM, Raiser’s Edge, DonorPerfect, Salesforce)., • Minimum 3 years of experience as a CRM Administrator, • Must pass a criminal history background check. Preference Experience working with Blackbaud CRM; experience with a federated non-profit structure.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a results-driven sales professional with a passion for customer engagement? We’re hiring Customer Account Representatives to support inside sales programs for some of the largest brands in retail, telecommunications, and software. In this full-time role, you’ll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services. If you thrive in a fast-paced environment and love turning conversations into conversions, this is the opportunity for you. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound sales calls and respond to inbound inquiries from interested prospects, • Follow up with leads and existing customers to drive engagement and retention, • Listen actively to customer needs and provide tailored product recommendations, • Resolve service-related concerns using internal systems and cross-functional collaboration, • Accurately document customer interactions and manage account updates, • Follow client-specific scripts, policies, and compliance procedures, • Handle sensitive information with confidentiality and professionalism, • Escalate complex issues to the appropriate support teams, • Deliver first-call resolution through effective communication and problem-solving, • Stay current with program updates through training and team meetings, • Maintain consistent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable and punctual, • Strong problem-solving, negotiation, and conflict resolution skills, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask, self-manage, and adapt in a fast-paced environment, • Team-oriented with strong interpersonal skillsPreferred, • 1+ year experience in customer service, inside sales, technical support, chat, or administrative roles in a contact center, • Experience in state or federal work environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a great communicator who enjoys helping others and solving problems? We’re hiring Bilingual Customer Service Agents to join our on-site team and support inbound customer service operations. In this role, you’ll assist callers with inquiries, resolve disputes, process payments, and provide accurate information in a professional and courteous manner. This is an entry-level, on-site position with paid training, full benefits, and opportunities for advancement. If you’re reliable, eager to learn, and ready to grow your career in a supportive environment, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts in a timely and professional manner, • Listen actively to understand customer needs and resolve issues effectively, • Research internal systems to locate missing information and coordinate with other departments as needed, • Follow client-specific processes and maintain a courteous, professional tone, • Use technology and tools to manage customer accounts and process claims, • Accurately document all customer interactions in the appropriate systems, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to the appropriate team or manager, • Ensure first-call resolution through effective problem-solving, • Stay current on program updates by attending training and reviewing materials, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in problem-solving, conflict resolution, and customer empathy, • Able to multi-task, stay organized, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries, • Continuously practices good listening skills with customers, UPS Store team members, and leadership, • Takes ownership of the customer's shipping needs and offers viable solutions, • Takes action to learn all product and service offerings, alternative solutions, and industry trends, • Operates all equipment, software, and devices in an expert fashion and is willing to teach others, • Maintains a clean, organized, and safe working environment, • High school diploma or GED required, • Strong computer skills, including Microsoft Office and Adobe Suites, • Outstanding phone skills, • Strong verbal and written communication skills, including spelling and math, • Prompt, reliable, and responsible, • Able to lift 40+ pounds, • Willing and able to work 25 to 30 hours per week for a 6-day work week