Membership Growth Director
17 days ago
Fort Worth
Job DescriptionBenefits: • Commissions, • 401(k), • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Training & development, • Wellness resources Membership Growth Director D1 AllianceMission: Turn interest into booked assessments and new memberships by owning the lead funnel end-to-end and building high-yield community relationships. The Scorecard (Outcomes You Own: • Speed-to-Lead: Respond to all new leads immediately (goal: within 515 minutes, 7 days/week coverage via team rotation)., • Qualification & Scheduling: 60% of new leads scheduled within their first 15 days in CRM., • Show Rate: Maintain >60% average show rate on scheduled appointments., • Pipeline Hygiene: 100% of leads/opportunities updated daily with notes, next steps, and accurate stages., • Community Sourcing: Launch and maintain 812 active partnerships (businesses, schools, youth orgs, churches, retirement communities, etc.) driving steady referral leads each month.What Youll Do (Daily/Weekly):, • Cover the Funnel Daily, • Call/text new leads on arrival; personalize intros by source., • Qualify intent, set/confirm appointments, send reminders, and reschedules as needed., • Work warm lists (replies, no-shows, past inquiries, referrals) to keep the calendar full., • Drive Show Rates, • Confirm within 24 hrs of booking and the morning of appointments., • Pre-frame assessment value (goal review + movement screen + clear next step)., • Own CRM & Reporting, • Keep accurate tags, stages, and close reasons., • Submit a daily KPI snapshot (new leads, contacts, sets, confirms, shows, rebooks)., • Build the Community Engine, • Prospect and secure partner meetings; create simple co-promotions (guest passes, clinics, team nights)., • Attend local events; capture leads and book on the spot., • Collaborate for Conversions, • Hand off strong notes to coaches/GM before assessments., • Join weekly pipeline reviews to remove bottlenecks.Minimum Qualifications (Must-Have):, • 23 years of proven sales experience with a documented track record in a fitness-related business (gym, studio, sports performance, membership model)., • Demonstrated ability to persuade people to invest in themselves (consultative selling, goal anchoring, objection handling)., • Comfortable with high activity (phone/text/DM) and CRM discipline., • Clear, confident communicatorphone, text, and in person., • Ability to adapt quickly to changes in strategic marketing offers and market trends.Preferred (Nice to Have):, • Experience in a membership or recurring-revenue environment., • Familiarity with CRM/gym platforms (e.g., GoHighLevel, Mindbody, Trainerize, GymSales)., • Background in athletics, coaching, or sports performance., • Major plus if you're a certified strength coach (NSCA, NASM, ACSM, ACE, etc) as you can increase earning potential coaching group classes and managing personal training clients.Work Structure & Compensation:, • Hourly + commission + performance bonuses., • Approx. 2530 hours/week to start; weekend/evening availability for event coverage and peak contact windows., • This business requires flexibility in work schedule, so it's not your average "9-5". As with any commission-incentivized role, you may have to go above and beyond to maximize your earning potential., • Clear advancement path to based on KPI mastery and partner growth.Tools We Use:, • CRM for pipeline, automations, and reminders (GoHighLevel), • Member/Client management and billing through MindBody, • Talk/text integrations, calendar booking links, and templates for confirmations and no-show recovery.How Youll Be Measured (Weekly KPIs):, • Lead Schedule % (goal: 60% scheduled within 15 days of lead creation)., • Schedule Show % (goal: >60%)., • Speed-to-Lead (median minutes to first touch)., • Set/Confirm Volume (daily activity targets agreed with GM)., • Partner-Sourced Leads and events executed. Ready to lead the funnel and fill the floor? Send your resume and a brief note describing your strongest sales win in fitness and the metrics behind it.