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Job Description Who We Are: SkySource Solutions is hiring for MetLife Legal Plans Member Services Representative roles MetLife Legal Plans is the leading consumer legal service in the United States. Whether you are making a will after starting a family, negotiating the contract on your dream home, or just want the peace of mind of having our network of 18,000+ attorneys on your side, we make it easy and affordable to get quality legal help. We are trusted by nearly 5 million families and more than 200 Fortune 500 companies who provide our service as an employee benefit. It’s an exciting time to join our team. We are growing quickly and have a bold vision for our future as we evolve our company to dream bigger, move faster, and use creativity and technology to build products people love. MLP's Success Principles • We change and innovate for sustained performance, • We collaborate and empower each other to succeed, • We deliver for our customers This position will be a hybrid position, with roughly two days in the Henderson, Nevada office and three days remote. A day in the life of a Member Support Representative at MetLife Legal Plans: Member Service Representative – Hybrid | Henderson, NV Company: SkySource Solutions + MetLife Legal Plans Location: Henderson, NV Pay: $19/hr to start — $20/hr upon hire Start Date: October 6, 2025 Schedule: Full-Time | Monday–Friday | 40 hrs/week Work Model: Hybrid – 3 Days WFH, 2 Days Onsite (Monday & Wednesday) Contract: Guaranteed 4-month contract with strong potential for extension and hire Training & Schedule • Training: 3.5 weeks, Monday–Friday, 8:30 AM–5:00 PM, • Post-training: Hybrid schedule (3 days remote / 2 days in-office)., • Shifts after training: Candidates must be open to all shift options, which are randomly assigned and run Monday–Friday (no weekends):, • 7:55 AM–4:25 PM, • 8:30 AM–5:00 PM, • 9:00 AM–5:30 PM, • 9:30 AM–6:00 PM, • 10:00 AM–6:30 PM, • 10:30 AM–7:00 PM, • 11:35 AM–8:05 PM Be the Voice of Support. Be the Difference. SkySource Solutions is proud to partner with MetLife Legal Plans, a trusted name in employee benefits, to bring on a Member Service Representative who’s ready to make an impact. You’ll be the first point of contact for members—handling calls, chats, and emails with empathy, precision, and professionalism. The Member Support Representative is responsible for delivering on our mission of creating the world’s best legal service for working families. You will handle inbound contacts from customers in order to provide and process information in response to inquiries, concerns, and requests about products & services included in the legal plan offering. You will provide support for the member website and digital capabilities. Member Support Representative will collaborate with various departments within MLP to deliver on strategic and departmental service level goals. Responsibilities: • Answer on average 50-60 inbound phone calls, email, and live chats per day from current and potential members. Contacts can pertain to providing information regarding using the plan, presenting all options and plan coverage, eligibility, written document requests and/or attorney referrals and completing digital estate planning documents, • Provide members with website support and self-service capabilities guidance, • Process enrollment/cancellation requests when applicable, • Record eligibility inquiries when a customer does not appear as an eligible plan member, • Record client inquiries for plan members with in-network attorney service issues, • Work in a ticketing system to make contact notes and/or updates for all contacts, • Resolve eligibility inquiries and follow up with customer within 24-48 hours of initial intake, • Contact Network Attorney to schedule initial consultation for members requesting this service, • Conduct outbound calls to follow up on inquiry or intake resolution as needed, • Assist with on-the-job mentoring of new Member Support Representatives as needed, • Assist with servicing members through chat and email contact channels if assigned, • Assist with digital notary witnessing as needed, • Other duties as required or assigned Ideal Qualifications: • 2-5 years minimum of customer service experience, • Inbound call center experience preferred, • Positive attitude, patient, and flexible mindset, • Ability to think critically, problem solve, and manage task execution, • Ability to interact effectively with other associates at all levels of the organization, • Ability to interact effectively with all callers over the phone, chat, and email, • Ability to learn and effectively navigate relevant computer systems, • Be able to express empathy and trouble-shoot problems in a positive manner, • Strong written and verbal communication skills and time management skills What Will Make You Special: • Previous experience working in a CRM, such as Zendesk or with cloud-based phone system technology, • Actively applies feedback and strives to improve performance to meet or exceed departmental and individual goals, • Knowledge of and proficiency in Microsoft Word, Excel, and database management, • The ability to fluently read, write and speak Spanish, • Bachelor’s degree from an accredited university Position Type and Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, hours range from 8:00 a.m. to 8:00 p.m. PST. Travel: This position requires no travel.

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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Remote | Flexible Schedule | Entry-Level Opportunity.We are currently seeking Data Entry Specialists to join our remote team.This work-from-home position is ideal for individuals looking to start a remote career with no prior experience required.Training and instructions are provided.As a Data En

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Customer Service Representative – Community Events.Customer Service Representatives.This role combines customer interaction with event support in a team environment.Provide a positive experience for event attendees.Answer questions and share basic information.Assist with event setup and coordinati

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Southwestern Legacy, is currently hiring motivated individuals to join our growing sales team in the financial services industry.This is an opportunity for someone who is looking for more than just a job - we are looking for people who want to grow into leadership, management, and business ownership

American Fidelity Assurance is now looking for an Account Manager (Outside Sales Rep) in the Las Vegas area.Our salaried account managers are responsible for selling benefits, retirement, and other supplemental insurance products and services in a defined sales territory serving an existing customer

Entrepreneurial Opportunity with Schaeffer Manufacturing – 185 Years of Proven Performance.If you're entrepreneurial, self-driven, and ready to.Schaeffer Manufacturing wants to meet you.This is a unique 1099 opportunity to build a long-term book of business with one of the most respected names in

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Seven Hills Drive, Suite 215 Henderson, NV 89052.Our Inside Sales Representatives sell online and print advertising to local, regional and national companies of all sizes throughout the U.Special Editions and on behalf of hundreds of professional and collegiate sports teams in the MLB, NFL, NBA, NHL

LegalMatch has been running for 25+ years.Attorneys who use it get clients.But you're still selling to lawyers - people who argue for a living.If that excites you, keep reading.If that scared you, this isn't for you.You'll work a real territory, build a real pipeline, and earn real bonus.Your income

Field Sales Representative (Outside B2B Sales).Hybrid of Field, Remote, Office.Competitive Base Uncapped Commissions Bonuses Benefits Car Allowance.At Ernest, we don't just build careers we build community.Our culture is rooted in putting our people first, always.We believe in celebrating wins b

MGM Resorts - - Responsibilities: Oversee daily housekeeping operations and ensure guest service standards; Manage all Human Resources responsibilities for Housekeeping including recruitment, performance management, and employee relations; Mentor and coach Housekeeping Floor Managers; supervise roo

MasterCorp - - Responsibilities: Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors; Monitor daily work hours to ensure compliance with budgeted hours; Inspect rooms and common areas to ensure cleanliness standard

As a thriving auction company since 1960, Steffes Group, Inc.We also sell an array of assets including construction equipment, large estates, business holdings, and more! From that time forward, the company has experienced a continued growth pattern & an expansion of offered services.As a Sales

MARCO DAL MASO is a vertically integrated Italian jewellery house, known for its distinctive use of materials such as black titanium, gold, and diamonds.Each piece is designed and produced in Italy, with a focus on craftsmanship, individuality, and quiet confidence.We are seeking an experienced and

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Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and.This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery.No experience n

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Part-Time Admin Assistant / Receptionist | Henderson, NV.Are you skilled in administrative support and front office reception? Nexeo HR is looking for a Part-Time Admin Assistant / Receptionist to join our internal team in Henderson, NV.This is an exciting opportunity for individuals with experience

Pool Receptionist at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals

Bilingual Executive Admin / Personal Assistant.We are looking for a strong experienced Personal / Executive Assistant to support our CEOs.You will manage both their personal and business-related tasks such as making phone calls, meeting with vendors/contractors, running routine and ad hoc errands, c

We partner with national and international prime contractors to provide them with qualified talent they can trust.We accomplish this by sourcing and vetting high level career seeking candidates in the industry and match them with our partners current open roles.Our objective is to help our general c

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback.We connect individuals with flexible work from home research opportunities that help shape products, services, and user experiences.We're inviting individuals from all backgroun

Administrative Assistant- Las Vegas, NV.The Administrative Assistant will interact with local shops, field employees and corporate office to coordinate activities and schedules.Coordinates daily schedules between local shops and corporate office in Sanford Florida.Manages shop inbox and updates sche

Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide.As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a b

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!.ELS is hiring for the position of Administrative Assistant in Las Vegas, Nevada.The Administrative Assistant helps to maintain property operations and to attra

Las Vegas NV - Henderson, NV 89052.Level: Experienced Position Type: Full Time Education Level: High School Travel Percentage: None Category: Admin - Clerical.Comprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in deli

ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment.From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipli