Office Specialist I
12 days ago
Oakland
Job Description OAKLAND HOUSING AUTHORITY OFFICE SPECIALIST I SALARY: $28.69 - $31.58 / HOURLY CLOSING DATE/TIME: THURSDAY, OCTOBER 9TH, 2025 AT 8:59PM PST DEFINITION Under close supervision, provides a variety of routine clerical support services to various Authority Departments; performs other related work as assigned. ESSENTIAL FUNCTIONS Specific duties will vary with the department to which assigned. The following list of duties is a description of the types of work that may be performed and is not intended to be all-inclusive. The omission of a specific duty does not make it unacceptable if the work assigned is at the equivalent level. • Answers and directs phone calls, voice mail and e-mail; and, • Greets visitors, clients and staff; and, • Responds to general questions; and, • Refers inquiries as appropriate; and, • Takes messages; and, • Distributes forms and explains their completion; and, • Provides information on Authority programs and related referral services; and, • Updates and maintains filing systems, including confidential files; and, • Sets up new files; and, • Receives, pulls and files documents and records; and, • Types correspondence, reports, memos, forms and related materials with accuracy, completeness and in compliance with departmental procedures; and, • Inputs, updates, searches and retrieves data using spreadsheets, computer databases and various automated systems; and, • Operates a variety of standard office equipment such as a personal computer, typewriter, phone, fax, calculator, copier, scanner or other department specific equipment; and, • Opens, dates, screens, sorts, routes and processes mail; and, • Prepares information packets and packets of required forms; and, • Maintains client/public information, brochures and supplies; and, • Schedules appointments; and, • Maintains a calendar; and, • Schedules meetings and makes appropriate arrangements such as contacting participants, reserving rooms, and assembling materials and documents; and, • Performs dispatching duties. MARGINAL FUNCTIONS • May prepare a variety of handwritten or computer generated reports using established procedures and formats; and, • Performs other related work as assigned. MINIMUM QUALIFICATIONS Graduation from high school or GED with one year of paid clerical experience. Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. An equivalent combination of education, training and experience will be considered. KNOWLEDGE & ABILITIES KNOWLEDGE OF: • Modern office methods, practices and procedures;, • Basic record keeping;, • Standard PC software and hardware including computer applications such as Microsoft Word, Excel, and other related programs and systems;, • Customer service principles;, • Operation of standard office equipment;, • Proper format for typed material;, • Business standard English usage, including grammar, punctuation and spelling. ABILITY TO: • Type at a rate of 40 net words per minute;, • Perform general clerical work such as typing, filing and reception;, • Learn the specific operations and procedures of the job;, • Proofread material for grammatical, numerical and clerical accuracy;, • Learn, understand, interpret, apply and explain departmental policies and HUD, federal, state and local government rules, regulations and laws pertaining to the work assigned;, • Learn computer skills and other new technology;, • File with accuracy;, • Have effective communication skills;, • Follow written and verbal instructions; interact courteously and professionally with a culturally diverse general public and with other Authority employees;, • Provide quality customer service to internal and external clients;, • Use discretion and good judgment in the handling of sensitive and confidential information;, • Prioritize and complete work in a timely manner despite frequent interruptions. TO APPLY: Please complete an employment application online at . Closing date / time for applications will be Thursday, October 9th, 2025 at 8:59pm pst. Represented by Local 29