DESK REVIEW SUPERVISOR
19 days ago
San Antonio
Job Description Job description: Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States. Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada. Fred Loya Insurance is now recruiting for a Desk Review Supervisor in the San Antonio, Tx area. General Duties: • Supervise and monitor of Material Damage Appraisers and DRP, • Report and document variances and performance, • Review suspicious losses and determine if further investigation is warranted, • Ensure compliance of all material damage claim settlements with DOI regulations, • Provide material damage training, • Maintain a high degree of knowledge in the area of physical damage and attend necessary training programs to increase his/her knowledge, • Act as a technical resource in the area of material damage and estimating, • Handle situations arising from compliant calls from customers, • Act as a role model for all employees, • Review requests for authority timely and grant the appropriate authority to settle claims, • Respond to Department of Insurance inquiries, • Responsible for interviewing and selecting candidates for employment, • Complete performance evaluations as required by company policy for all employees under his/her direct supervision, • Make accurate decisions on whether or not to deny coverage, • Day to day contact with independent appraisal companies, • Recommend candidates for new hires or for advancement or promotion within the company, • Recommend appropriate direction on all open files through verbal instructions or written action plans placed in claims files, • Maintain high morale and production for the team, • Assist with other duties and/or projects as assigned by management, • Candidate must have excellent written and verbal communication skills, • Organization and time management skills, • Negotiation and problem solving skills, • High school diploma or GED, • A minimum of 3 years of relevant experience, • Insurance background, • Supervisor and/or management experience, • Strong background in estimating/appraising Auto Physical Damage, • Planning and operational experience Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off #Claims REQ. 738435333 Company DescriptionFred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas. Be part of a fast-growing company committed to service and excellence. Work in a supportive and dynamic environment with opportunities for growth and development. If you are a dedicated professional looking to make a difference, we encourage you to apply!Fred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas.\r\nBe part of a fast-growing company committed to service and excellence.\r\nWork in a supportive and dynamic environment with opportunities for growth and development.\r\nIf you are a dedicated professional looking to make a difference, we encourage you to apply!