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Job Description POSITION: Remote Avionics Modifications Services (RAMS) Manager LOCATION: CVG/HYBRID DESCRIPTION: The Remote Avionics Modifications Services (RAMS) Manager is responsible for the overall success of L2 Aviation’s Remote Avionics Modification Services (RAMS) Department by providing on-site technical expertise and a central support point for all department assigned modification projects, AOG support and off-site avionics scheduling activities to ensure quality, schedule, and budget are achieved by coordinating with all personnel supporting the project(s). EXAMPLES OF ESSENTIAL JOB FUNCTIONS • Performs both as a senior on-site RAMS leader as well as the main administrator for all RAMS activities., • In conjunction with the Chief Operating Officer (COO), sets the tone for quality and regulatory compliance., • Documents work by maintaining files for each job., • Updates the company CRM on all customer activities., • Responsible for maintaining the forecasted work schedule of all potential projects and notifies management of scheduling conflicts., • Coordinates daily project scheduling and workload planning., • Reviews assigned projects and builds work packages that promote the highest level of efficiency and quality., • Remains cognizant of the status of all aircraft receiving service. Maintains awareness of anticipated irregularities that might contribute to or create a delay and notifies management and customers of all delay risks., • Expedites acquisition of required parts and coordinates maintenance requirements in the event of irregular operations or workload interruptions., • Maintains continuous liaison with customer by providing current status reports of all projects in work., • Ensures personnel assigned to projects are properly qualified for the tasks to be performed and have appropriate authorities for proper Return-to-Service., • Maintains a professional relationship with colleagues and informs the appropriate managers of possible issues at the earliest opportunity which might be detrimental to team spirit or the motivation of staff, • Ensures all paperwork meets FAA requirements and is submitted to the Chief Inspector in a timely manner., • Coordinates with support personnel to ensure personal travel arrangements meet the requirements of the schedule and the approved budget., • Adheres to all company policies and procedures., • Proactively works across all departments to ensure that functional objectives are met for production, procurement, quality control, engineering and administrative functions., • Coordinates with assigned Account Managers to assisting capturing sales to keep the schedule full to capacity at all times., • Provides different reports to finance and management throughout the lifecycle of all assigned projects., • Ensures finance has all required documentation necessary for expedient and proper billing., • Ensures notification of management personnel in event of accident, incident, or irregular operation as required by current Company manuals and Company policy., • Researches potential and current customer organizations to provide the Account Manager with current leads and customer information., • Prepares a variety of written correspondence and periodic and special reports regarding work performed., • Working knowledge of computers and related software., • Must be a team player with the innate ability to help the RAMS team achieve success and exceed customer expectations., • Ability to communicate in a professional, motivating and tactful manner., • Effective Use of Time., • Ability to aid the Account Managers to contact and form lasting and committed relationships with new prospective customers., • Memory for detail, capacity for supporting RAMS team members to remain on path., • Must be able to travel on short notice to support projects for unknown lengths of time., • Bachelor’s degree in related field or equivalent combination of education and experience., • Prior FAA Part 145 Accountable Manager experience highly desired., • High levels of computer literacy and ability and be proficient with different computer programs including CRM and MS Office., • Valid FAA A&P License a plus or must meet the qualifications for an FAA Repairman’s Certificate., • 10 Years minimum Avionics experience on commercial and business category aircraft., • Prior Military highly desired., • Prior Profit & Loss (P&L) responsibility experience., • Must be able to pass and maintain DOT Drug Testing requirements., • Must have a valid passport and driver’s license., • Must be able to pass a 10-year background check., • Ability to fluently read, write, speak and understand the English language. The work environment described here is representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations. This position requires travel which, at times may be frequent for long or short durations.

Job Description Purpose: The General Manager (“GM”) leads all aspects of Thermogenics’ business operations at the site with a primary focus on selling Parts & Service. The broader responsibilities of the role include sales strategy development, execution, and deployment, as well as organic and (input to) acquisitive growth in the location. The General Manager will provide leadership to all personnel, ensuring the existing customer base and employees are retained, new customers are acquired, and Thermogenics’ product and services are effectively sold. This is an experienced leader with a proven track record of gaining credibility from his / her team and customers, driving process improvement and results within a boiler parts, service, and rentals operational setting. Major Duties & Responsibilities: The General Manager is responsible for driving sales growth and managing a team of senior service technicians within a customer focused boiler, parts, service, and rentals environment. Working through their team and in collaboration with Thermogenics’ Corporate Sales, Human Resources and Finance, the GM is responsible for maintaining a safety-first culture, fostering employee engagement and satisfaction, meeting financial and operating objectives, ensuring a high level of customer satisfaction, and driving profitable growth and expansion. To accomplish this they: • Reinforce a safety-first mindset and ensure regulatory compliance. Drive initiatives and a culture that delivers field service quality, Service Technician engagement, sales, and gross margins., • Continuously engage with customers in order to prospect, advance, and close new business as well as grow the number of clients for Thermogenics Parts & Service offerings. Meet or exceed sales targets for Parts & Service sales., • Focus on the retention and development of customers and employees. Working with the U.S. Sales & Service and the Director of Technical Services, train service technicians in coiled tube boiler maintenance, service, and new unit (Thermogenics) quotation support., • Determine staffing requirements, hire and train new staff in support of the annually approved operating plan and the overarching strategic growth plan., • Monitor staff performance, oversee employee goal and objective setting. Conduct mid-year and year end performance reviews. Assist staff in overcoming obstacles to accomplishment of work objectives., • Continuously evaluate current business processes and systems for improvement opportunities. Ensure appropriate KPI’s are in place and that they are aligned with employee goals and objectives., • Participate in Thermogenics’ monthly performance operating rhythm and is prepared to provide variance analysis as well as gap closure responses relating to operational and financial measures., • Review operational performance data (e.g., safety, quality, quotation backlog, order activity, order fulfillment against customer commitment) in order to monitor and measure productivity, goal progress, and work activity., • Meet annual operational and financial goals and objectives., • Provide input to growth planning, participate in acquisition target identification, • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off The Company provides best-in-class parts and 24/7 service support delivered via highly trained technicians and manages a fleet of unique rental equipment to serve temporary or emergency needs. The product portfolio is primarily used for industrial, commercial and institutional applications across North America. Thermogenics is a leading manufacturer of coiled tube steam, hot water and thermal fluid boilers and related equipment. With its comprehensive product and service offering, Thermogenics functions as a one-stop shop for all of its customers’ most complex steam and heating requirements. The Company operates from its head office in Aurora, ON and maintains sales and service operations in Apache Junction, AZ, Cincinnati, OH, Greensboro, NC, Hartford, CT, Jacksonville, FL, Las Vegas, NV, Orlando, FL, Ottawa, ON and Sioux City, IA.

Job Description Position Title:General Manager Job Description:The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand. Requirements: • 4 year college degree preferred, • 4 years management experience required, • Excellent written and verbal communication, • Creative management techniques, • Strong organizational skills, • Strong leadership skills, • Strong administrative skills, • Strong customer service skills, • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club., • Communicate and implement club policies and procedures to employees., • Encourage staff to work as a team and be productive., • Illustrate an ability to make decisions., • Demonstrate the ability to lead, motivate, and manage team., • Achieve desired sales goals., • Achieve desired revenue goals thru the leadership and motivation of employees., • Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth., • Ensure that Team maintains proper tracking forms and the daily leads., • Ensure that all promotions are effectively communicated to the team and all other appropriate staff., • Ensure ongoing prospecting and generation of new prospective members., • Review sales-related written communication such as proposal, letters and promotional pieces for effectiveness, spelling, accuracy and distribution, • Ensure that he staff has a high level of knowledge about the clubs programs, facilities and equipment., • Demonstrate ability to lead, motivate and manage personal training department., • Achieve desired personal training revenue and session production goals., • Achieve desired revenue and production results thru the leadership and motivation of employees., • Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration., • Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold., • Ensure Personal Training team follows proper procedures in session redemption., • Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology., • Support personnel related problems or difficulties by following club procedure and documentation., • Resolve member complaints in an expeditious and tactful manner following club procedure and documentation., • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members., • Ensure the club meets standards for cleanliness, maintenance, safety, and security., • Conduct weekly detailed inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff., • Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible out of service equipment removed from the floor., • Reinforce to staff the cleanliness is everyones responsibility, not just the maintenance staff., • Ensure proper inventory of maintenance parts., • Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist., • Exhibit an understanding of budgets and income statements., • Establish controls of expenses and purchasing of club supplies., • Display an ability to keep expenses at or below budget., • Serve as a role model for employees., • Communicate effectively by holding weekly and individual meeting with all key club personnel., • Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality, working environment., • Illustrate an ability to drive profit center revenue such as personal training, retail, etc., • Monitor flagged check-ins to increase revenue and collections., • Monthly or Weekly Department Meetings, • Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth., • Oversees expense goals by managing payroll and general and administrative expenses., • Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security and physical plant operations., • Keep current in knowledge of key competitors., • Successful management of all financial budgetary goals., • Ensure standards of clubs cleanliness and customer service excellence., • Demonstrate professionalism by leading by example., • Membership retention., • Timely completion of assigned tasks and projects., • Follow all policies and procedures., • Daily One Minute Meetings with club staff, • Daily Personal Training Manager Meeting, • Weekly Club Management Meeting, • Annual Performance Evaluations