Patient services jobs in New York, NYCreate job alerts

Front Desk Receptionist needed for Afternoon Hours Duties and Responsibilities are as follows - Preparing and typing routine correspondence, letters and reports - Answering Phones & routing calls to appropriate person - Greeting visitors and Patients as applicable and conducting them to the appropriate location or person as needed - Setting up Charts for new clients - Maintaining schedules and daily calendars - Scheduling clients - Assisting in Various basic personnel administrative functions Requirements Experience in medical office References Required Bilingual/Spanish or Polish Speaking Schedule 1-7pm Job Types: Part-time Schedule: Monday to Friday able to cover some Saturdays and Sundays if needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person

We are looking for a compassionate Home Health Aide to assist individuals with daily living activities and provide high-quality care in their homes or assisted living facilities. The role focuses on enhancing the quality of life for those with developmental disabilities, memory care needs, and other health challenges. Responsibilities: • Assist with personal care (bathing, grooming, dressing) • Prepare meals and ensure nutrition • Administer medication and keep medical records • Support daily activities to promote independence • Maintain a clean living environment (laundering clothes and linens) • Engage in activities for mental and emotional health • Collaborate with healthcare professionals on care plans • Monitor and report changes in client conditions • Provide companionship and emotional support Qualifications: Must have a Home Health Aide (HHA) Certiification (Or willing to obtain the certification) Skills: Home for the Elderly, Home Care, Personal Care, Assisted Living, Nursing Home, Blood Pressure, Rehabilitation Nursing About the Company: Crown Care NY Crown Home Care is a licensed home health care agency dedicated to providing high quality, cost effective and compassionate health care services to patients. In our organizations, we are dedicated to the health and well being of all persons/individuals. Our patients are our number one priority. Headquarters: Brooklyn, NY, US

We are seeking a skilled and compassionate Ambulette Driver to transport patients to and from medical appointments and procedures. The ideal candidate will be responsible for ensuring the safety and comfort of patients during transport and will have excellent driving and customer service skills. The Ambulette Driver will work closely with medical staff and will adhere to all applicable regulations and safety procedures. Candidates must have a valid driver's license and a clean driving record.

Midtown acupuncture office Job Title: Receptionist for Acupuncture Office Schedule: Monday, Wednesday, Friday, 10:00 AM – 6:00 PM Location: 2 W 45th Street, Suite 500, New York, NY 10036 Job Summary: We are seeking a friendly and organized receptionist to join our acupuncture and Traditional Chinese Medicine practice. The ideal candidate will provide excellent customer service, manage the front desk, and assist with administrative tasks to ensure smooth clinic operations. *** Retiree is welcome! Key Responsibilities: • Greet and check in patients warmly and professionally. • Schedule and confirm appointments. • Answer phone calls, emails, and patient inquiries. • Manage patient records and intake forms. • Process payments and maintain accurate records. • Maintain a clean and welcoming reception area. Qualifications: • Strong interpersonal and communication skills. • Proficiency in basic computer programs (e.g., scheduling software, email). • Highly organized and detail-oriented. • Previous experience in a medical or wellness office preferred. • Interest in acupuncture or holistic health a plus.

Job Description: The Music Therapist will be working within a Multi-disciplinary Team to assess, develop and implement an appropriate inter-disciplinary Individualized Education Program (IEP) for the students within their caseload. The student population is primarily non-verbal and non-ambulatory (in a wheelchair) who have a brain injury or brain-based disorder. In addition, it is critical to be part of the research efforts surrounding his or her assigned students as well as the organization’s research efforts. Successful attributes include a strong strategic focus, individual leadership in an environment that promotes innovation and continuous improvement, effective communication with key constituents and stakeholders, and accountability for results. Job Responsibilities: - Evaluate a student's functional status using validated standardized clinical assessment tools on eval, quarterly and as needs basis - Establish treatment goals based on parent input and clinical decision making based on standardized assessment tools - Plan, implement and successfully modify POC as needed based on standardized assessments and evidence based as well as data driven treatment outcomes - Prepare and modify Individualized Education Programs (IEP’s) in a timely manner - Coordinate treatment strategies with the interdisciplinary student team - Provide instruction and education to patient, family, and caregivers to improve quality of care and enhance student outcomes - Participate in multidisciplinary patient care conferences and team meetings - Provide accurate, timely documentation of treatment (session notes), weekly and quarterly reports, any/all student-care specific forms - Participate in appropriate, approved educational and clinical research activities - Collaborate within a multi-disciplinary/inter-disciplinary team including each student’s special education teacher and therapy team of speech therapists, physical therapists, teachers of the visually impaired, deaf/heard of hearing, assistive technologists, occupational therapists, nursing, research assistance/paraprofessionals, neuropsychologist, social workers - Collaborate with parents as necessary and involve them in their child's activities and progress on a regular basis - Utilize a multi-sensory approach incorporating art, music and technology to design lessons/treatment plans to increase students’ communication, social, and life skills - Must attend and demonstrate active participation in all mandatory trainings - Assist in the development and implementation of educational modules for staff in-services and accrediting bodies to include IACET (International Accreditors for Continuing Education and Training). - Maintains a safe, clean, and healthy working environment for students and staff by complying with procedures, rules, and regulations. - Maintains confidentiality for school records based on HIPAA/FERPA. - Other discipline-specific responsibilities e.g.environmental music based on organizational needs (service delivery, research, continuing education) Research and Innovation Duties: - Prepare and submit IEP reports with media (quarterly) - Prepare and submit session notes within session (daily) - Seizure-like event reporting with media (promptly submitted, as applicable to the student) - Grand Rounds to include: preparing slides according to provided format, attending GR training meetings (ongoing), attend practice session (as scheduled), giving formal GR presentation (quarterly), and being confident in describing & scoring assessments (semi-annual hands-on practicum or quiz) - Participation in regular iBRAIN Innovation (3 times a year) meetings (as scheduled) - Help RA/Para fully understand their student's IEP & heighten their ability to formulate in-depth student-specific research questions - Complete iBRAIN Research Integrity annual training - For Continuing Education, annually identify 3+ knowledge gaps or competency areas Minimum Qualifications: - Must have bachelor's degree in music therapy - Must have valid Music Therapist-Board Certification (MT-BC). - Must have 2 years of clinical experience working with children with brain-based disorders and neurological involvement. - Must have excellent communication skills. - Must be capable of lifting a minimum of 50 pounds independently. - Must be detail-oriented, focused, highly motivated, and able to work as part of a team. - MUST HAVE A SENSE OF HUMOR. Research experience is preferred. Benefits: - Health insurance - Dental insurance - Vision insurance - Paid time off - Transportation Management Account Job Type: Full-time / In-person Hours: Monday through Friday, typically 8.30 a.m. to 5.00 p.m Salary Range: $55,000 to $65,000 (based on experience)

Key Responsibilities: Review and process patient billing data accurately and in a timely manner. Submit claims to Medicare, Medicaid, and private insurance companies. Follow up on unpaid claims and conduct necessary resubmissions for denied claims. Handle appeals for rejected claims and ensure timely resolution. Communicate effectively with insurance companies, patients, and healthcare providers to resolve billing issues. Maintain up-to-date knowledge of billing regulations and homecare policies. Process and verify medical codes for patient services, ensuring compliance with state and federal regulations. Work closely with the clinical team to ensure accurate billing for services rendered. Maintain organized and accurate billing records. Qualifications: 3+ years of medical billing experience, preferably in homecare or healthcare settings. Experience with resubmissions and appeals processes. Proficiency in billing software and working knowledge of medical terminology and coding. Strong knowledge of Medicare, Medicaid, and private insurance billing and reimbursement policies. Excellent attention to detail and organizational skills. Strong communication skills to interact with insurance companies, patients, and internal teams. Ability to work independently and manage multiple tasks efficiently.

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

-Making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave. -He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in. -How the receptionist attends to customers and visitors can influence their assessment of the restaurant. -He/she greets customers courteously and professionally, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders. -The receptionist must ensure that bookings are ready before the arrival of guests to avoid awkward situations of guests coming to meet no tables. -He/she informs dining crews of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, he/she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests. -He/she is usually the first person customers go to when they have a problem in the restaurant. -The receptionist’s role therefore entails receiving clients’ complaints and forwarding them to the appropriate staff or department to resolve them.

Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice as an Ophthalmic Technician. No prior experience necessary. On the job training will be provided. Must speak Korean and English. Must have ability to pay taxes (W-2) RESPONSIBILITIES: - Acquaints all new patients with office procedures to which they will be exposed. - Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests. - Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. - Performs testing and imaging that includes: - Visual acuity - Confrontational visual fields - Stereo testing - Evaluation of motility - Pupillary function tests - Color plates - Applanation tonometry - Refractometry - Angle assessment - Dilation of pupils - ERG testing - Skin Allergy Testing - Visual field testing - Optic nerve and macular OCTs - Fundus Photos - Corneal pachymetry - Corneal topography - Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control. - Maintains a smooth flow of patients to the physician. - Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions. - Communicates with reception to facilitate proper patient flow. - Compliance with all practice procedures and protocols - Seeks advice from more senior staff as necessary, never performing beyond capabilities. - Maintains cleanliness in exam rooms. - Maintains backup levels of stock in exam rooms. - Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary - Performs other duties as required. Qualifications: - Must be able to speak Korean and English - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. - Must be able to pay taxes (W-2) Benefits: - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.

Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.

Job description We are currently seeking a Spanish and English speaking medical coordinator / Medical assistant at our Queens office. Description: Coordinates medical support services while serving as the point of contact for information concerning the activities of the office. Is capable of responding to all inquiries with in established guidelines. Acts as liaison between doctors and patients. Skills/Qualifications: Professional demeanor, ability to prioritize and manage projects simultaneously, flexibility, organization, detail oriented, computer calendar/schedule management, computer literacy, EMR experience, word processing, financial literacy, responsible, and quality focused. Responsibilities: Provide oversight and coordination of patient scheduling. Ability to perform and accept the responsibilities of the receptionist when necessary. Performs insurance verification and obtaining authorization. Obtaining authorizations Take vitals, order imaging services and obtaining reports. Transportation services and help patient apply for financial support. Communicate with doctors and therapists during patient's treatment period. Able to manage patient records electronically. Acts as liaison between doctors and patients. Able to answer or direct patient inquiries in a timely manner. Manage weekly status checks Some Billing EOB Posting Able to work under pressure and accepts new challenges. Cancer Registry Team spirit a plus! Job Type: Full-time

S&A Unified Home Care has been in service for 18 years and we are growing! We are seeking talented, highly motivated & well organized Community Outreach representative that will go into the Community and educate the Community on the great services we offer. With a goal of assisting children, adults and seniors to enroll in our Home Care Services. We are hiring for all New York City and Long Island and Westchester. Job responsibilities: Brand S&A Unified Home Care services in the Community Build and maintain new patient Referrals sources with new providers. Event planning, participation in Health Fairs, Networking events and trade shows. Strengthen partnerships and relationships in the Community. Travel with in our coverage area via Mass Transit or personal transit Meet Monthly organizations goals Job Qualifications: Sales experience is a plus Excellent People Person skills Knowledge of Managed long Term Care or MCO is a plus. Bilingual is a plus - Spanish- Asian- Chinese-Urdu- Russian-Arabic Motivated individual with the ability to work with total autonomy. Benefits: Vacation Sick Birthday Personal day Work location New York City - Field Work This is a field position. You will be in the field 90% of the time!

Physical Therapist Aide Physical therapy Aide position Boutique PT practice looking for a physical therapy aide. Preferences will be given to those candidates who have prior work experience in a out patient Physical Therapy or medical setting. Duties: -Prepare treatment areas and equipment for therapy sessions- Escort patients to and from therapy sessions- Maintains clean facility throughout the day Experience: - Previous experience working in a healthcare setting, preferably in orthopedic environment - Excellent customer service and communication skills - Ability to work well in a team and follow instructions from physical therapists - Strong attention to detail and ability to multitask -Russian speaking a plus $18/hr Monday/Wednesday 9-8, Friday 9-6

We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person

ORTHODONTIC ASSISTANT needed for orthodontic office. Experience is preferred. Office is close to public transportation. The position is available for Tuesdays, Fridays, and Saturdays. Willing to sponsor path to remote dental assistant licensure for interested individuals demonstrating promise. Looking for: - Reliability, punctuality, and professionalism - Excellent communication, customer service, and people skills - Positive attitude and opening to learning new skills (should be able to multitask) - Desire to be productive and stay busy, team player willing to help with whatever is needed and work to maintain office flow - Excellent problem-solving and troubleshooting skills - Detail-oriented Responsibilities include (not limited to): - Prepare the reception and clinical areas (infection control, sterilization, organization) - Take high quality orthodontic records (DSLR photos, Radiographs, Digital Scans) and self-assess to constantly improve technique - Work independently to prepare orthodontic bondings and adjustments, and assist doctor chair-side in four-handed dentistry - Monitor inventory, anticipate orders and supplies, organize drawers - Deliver orthodontic instructions clearly to patients

Busy Optical store looking for a serious, quick, aggressive, experienced sales person. If the right candidate has no experience we are willing to train. F/T and P/T positions available. Spanish speaking is a plus. Responsibilities Greet and welcome guests as soon as they arrive at the office Answer, screen and forward incoming phone calls Book appointments and manage patient schedules. Check patients eligibility through there insurance portal. Communicate effectively with the Optometrist and other team members. Order Frames and lenses through insurance portals. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Manage emails and voicemails promptly and professionally. Skills Proven work experience as a Receptionist, Front Office Representative or similar role Must have Knowledge with different type of Medical/Vision plans. Must be familiar with Myopia, Presbyopia, etc. Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus. Join our team and help us provide exceptional care to our patients! Job Type: Full-time Pay: $16.00 - $24.00 per hour Benefits: Employee discount Paid time off Vision insurance Schedule: 8 hour shift Education: High school or equivalent (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person