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  • Event Coordinator/Floor Captain
    Event Coordinator/Floor Captain
    hace 1 mes
    Jornada completa
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Planning event details and executing events from start to finish, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Communication, • Communication is important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service, • Customer service, • Customer service skills are crucial in the food and beverage industry as these professionals regularly interact with guests and customers. Being polite, having a pleasing personality and providing customers with a pleasant experience are some aspects of having strong customer service skills., • Knowledge of food and beverages, • Strong knowledge of different cuisines, food, ingredients and beverages can be essential for restaurant service captains. This can help them answer queries about items on the menu and share information about different dishes. This knowledge can also be beneficial in helping customize their orders as per allergies and special dietary requirements. Similarly, being culturally aware can help captains serve guests from different backgrounds and identities effectively., • Collaboration and coordination, • Captains require strong collaboration and coordination skills as they interact with guests, chefs, servers and other staff regularly. These abilities can help convey relevant information timely and ensure guests have a comfortable dining experience. These skills can also help them develop strong professional relationships with colleagues and create a positive workplace culture for their team members., • Attention to detail, • Multitasking

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  • Sales Representative
    Sales Representative
    hace 2 meses
    $15.5–$17 por hora
    Jornada parcial
    Long Island City, Queens

    T-Mobile Premium Retailer - Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals! Compensation range: $15.50 - $17.00 per hour (Position eligible to earn commission based on company-established sales metrics) Your Talents: Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures. Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. Complete accurate paperwork and transactions according to company policies and procedures. Share customer experience with the rest of your team, including Management. Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades. Your Experience: Minimum of 6 months experience in retail or another environment with a strong customer focus. Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business. Professional, energetic and positive attitude. Excellent written and verbal/interpersonal communications skills. Flexible scheduling availability. Completed High school diploma/GED. Bilingual preferred in certain locations. Must be able to stand for long periods of time (up to 9 hours) on the sales floor. Must be able to move and/or lift up to 25 pounds. What We'll Offer: Competitive paid time-off program Medical, dental and vision benefits Phone service discounts Development and growth opportunities

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  • Accounts Payable Clerk
    Accounts Payable Clerk
    hace 2 meses
    $20–$30 por hora
    Jornada completa
    Hunts Point, The Bronx

    Join our dynamic finance team as an Accounts Receivable Clerk, where your expertise will drive the efficient management of incoming payments and ensure accurate financial record-keeping. This vital role offers an energetic environment that values precision, customer service, and teamwork. You will play a key part in maintaining healthy revenue cycles, supporting compliance with accounting standards, and fostering positive relationships with clients and internal stakeholders alike. If you thrive in a fast-paced setting and are passionate about delivering exceptional financial support, this opportunity is perfect for you! Manage the full accounts receivable process, including invoicing, payment processing, and account reconciliation to ensure timely collection of outstanding balances. Keep track of all payments and invoices, as well as writing out checks. Utilize accounting software such as QuickBooks, Sage, PeopleSoft, or similar platforms to accurately record transactions and update customer accounts. Perform detailed analysis of accounts receivable aging reports to identify overdue accounts and implement effective collection strategies. Communicate professionally with clients via phone, email, or written correspondence to resolve billing issues and negotiate payment arrangements. Ensure compliance with GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley Act) regulations during all financial activities. Reconcile accounts regularly to verify accuracy of debits & credits, journal entries, and account balances. Assist with month-end closing procedures by preparing relevant documentation and supporting audit requests related to revenue cycle management. Proven experience in accounts receivable functions within a corporate or public accounting environment. Strong knowledge of accounting principles such as GAAP, double-entry bookkeeping, and financial concepts related to revenue recognition. Proficiency with accounting software including QuickBooks, Sage, PeopleSoft, or similar systems; familiarity with medical billing or governmental accounting is a plus. Excellent data entry skills with high accuracy (10 key typing), along with analysis skills for account reconciliation and account analysis tasks. Familiarity with medical terminology, CPT coding, ICD-10 codes, or medical collection processes is advantageous for healthcare-related roles. Ability to handle sensitive financial information with discretion while maintaining excellent phone etiquette and customer service skills. Strong understanding of financial software applications like Quicken or other relevant tools; experience in non-profit accounting or revenue cycle management is beneficial. Embark on a rewarding career where your skills will directly impact the efficiency of our financial operations! We are committed to fostering a supportive environment that encourages growth and excellence in all aspects of accounting and customer service. Benefits: Employee discount Flexible schedule Opportunities for advancement Work Location: In person

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  • Medical Assistant
    Medical Assistant
    hace 2 meses
    $17–$19.5 por hora
    Jornada parcial
    Morrisania, The Bronx

    Job Title: Medical Assistant / Medical Receptionist Location: RH Medical Urgent Care Employment Type: Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/ Medical Receptionist to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations and more Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Ensure infection control and cleanliness of medical equipment and work areas., • Medical Receptionist / Administrative Duties:, • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary., • Able to give detail task to Supervisors. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment., • Responsible with maintaining work attendance. Working Conditions: • Fast-paced urgent care environment., • Evening, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Paid time off and holidays., • Opportunities for professional development and growth., • 401K

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