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***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a skilled Butcher to provide high-quality meats and services to our customers. The Butcher will perform quality inspections, use meat grinders, knives, saws, and other tools to cut meat down into smaller portions, weigh, price, and package cuts, and ensure that displays and signage are attractive and eye-catching. You will also speak to customers to determine their needs, provide advice regarding proper cuts of meat and preparation methods, and coordinate pickups or deliveries. To succeed as a Butcher, you should be courteous, knowledgeable, and detail-oriented. You should have excellent communication skills and a strong understanding of meat quality, cuts, and preparation. Butcher Responsibilities: Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspections on meats and other products. Negotiating and confirming orders with suppliers. Adhering to food safety and sanitation controls. Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments. Coordinating deliveries or order pickups. Butcher Requirements: Education or food preparation or meat cutting experience. Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments. Additional training is often required. Knowledge of meat preparation techniques and cuts. Strong communication, task management, and customer service skills.
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment
Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.
Thatkraftymama is a vibrant crafting company that specializes in creating unique and personalized handmade items. We pride ourselves on our creativity, attention to detail, and commitment to customer satisfaction. As our business continues to grow, we are seeking a dedicated and organized KraftyMama Assistant to join our team. **Position Summary** The KraftyMama Assistant will play a crucial role in supporting our daily operations. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a dynamic environment. The ideal candidate should be fluent in both English and Spanish and have a passion for crafting. **Duties and Responsibilities** 1. Bilingual Communication: - Speak and write fluently in English and Spanish. Communicate with clients, vendors, and team members effectively in both languages. 2. Client Interaction: - Answer Calls, Emails, and Texts: Respond promptly to inquiries from clients, addressing their questions, concerns, and requests. - Provide Excellent Customer Service: Ensure a positive experience for clients by being friendly, helpful, and professional. 3. Scheduling and Event Coordination: - Schedule Events and Meetings: Coordinate crafting workshops, classes, and other events. Manage calendars and ensure smooth scheduling. - Assist in Event Planning: Help organize and execute crafting events, including logistics, materials, and participant coordination. 4. Workspace Organization: - Maintain a Clean and Organized Workspace: Keep crafting supplies, tools, and workstations tidy and accessible. - Inventory Management: Assist in tracking inventory levels and restocking materials as needed. 5. Child-Friendly Environment: - Work Around Children or Interact: Our crafting space often includes children during workshops or events. The assistant should be comfortable interacting with kids and maintaining a positive atmosphere. 6. Professional Appearance: - Dress in a Work-Reasonable Fashion: Present a neat and professional appearance while representing Thatkraftymama. 7. Additional Responsibilities (Optional): - Social Media Support: Assist with social media content creation, posting, and engagement. - Creative Input: Share crafting ideas, contribute to product development, and brainstorm new projects. **Qualifications** - Fluency in English and Spanish if possible : Ability to communicate effectively in both languages. - Organizational Skills: Detail-oriented and capable of managing multiple tasks. - Friendly and Approachable: Excellent interpersonal skills for client interactions. - Passion for Crafting: Familiarity with various crafting techniques and materials. - Flexibility: Willingness to adapt to a dynamic work environment. **How to Apply** If you're enthusiastic about crafting and ready to be part of our creative assistant team, please submit your resume. We look forward to hearing from you!
Company Description The Specialists Ltd. is a leading supplier of fabrication, graphics, and props for film & television, live theater & events, advertising & experiential marketing, art & architecture, and more. With over 40 years of experience, our team of talented artists, craftsmen, engineers, graphic designers, and programmers work together at our 60,000 square foot facility in Queens, New York. Our seamless integration of tradition and innovation means that we can deliver high-quality products at lightning speed for a fraction of the cost. Role Description This is a full-time on-site role for a Bookkeeper/Administrative Assistant at The Specialists Ltd. located in New York, NY. The Bookkeeper/Administrative Assistant will be responsible for day-to-day tasks such as handling accounts payable/receivable, collections, as well as offering support to other accounting functions. Responsibilities Proficient in QuickBooks Desktop & QuickBooks Online (QBO), BILL.com & Microsoft Office Verify and set up new vendors in accounting system. Verify the accuracy of payables and supporting documents, resolve any discrepancies, process vendor invoices. Maintain and monitor records of payables and make recommendations for prioritizing payments. Strong phone etiquette and communication skills to effectively interact with clients and customers. Coordinate with other departments on past-due accounts and submit invoices/ statements to customers. Administer collections methods and maintain cyclical communication with client accounting teams to assure effective cash in-flow process. Verify and record customer payments, deposits, and transactions. Maintain and distribute W-9’s, 1099’s, Vendor Setup Forms, Credit Applications Organize and maintain accurate records of receipts and other source documents to support credit card purchases. Perform cash and credit card reconciliations in the accounting system. Create monthly statements and reports for AP & AR- collections. Verify the accuracy of customer accounts and billing records. Recognize opportunities for process improvement across accounts payable & collections process. Practice routine standards of corporate accounting principles and procedures efficiently with prudence. Provide support with routine audits if/when required. Provide administrative support as needed. Ad hoc duties as required. Knowledge of bookkeeping and accounting principles Attention to detail and ability to multitask in a fast-paced environment Associate's degree in Accounting, Business Administration, or a related field preferred
Butterfly Studio Salon, a leader in the beauty industry, is hiring full time Front Desk Coordinator. If you are a friendly, ambitious, passionate, hard-working individual, then we want you to join our team Responsibilities Provide exceptional guest service Book appointments. Confirm appointments. Reschedule appointments Greet each guest professionally Handle general complaints and refer guest service issues to the manager Correctly charge for services rendered and products purchased, including proper discounting according to Company policy Handle all POS transactions including opening and closing the register. Complete required administrative tasks/compliance Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, and other duties as assigned Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety Communicate effectively with management and co-workers in a professional and courteous manner Be consistently punctual to work, including attending mandatory staff meetings, training sessions or as otherwise required by management. Qualifications Good time management skills, good judgment, and the ability to multi-task. Ability to work a flexible schedule including nights and weekends Well-developed interpersonal skills to communicate in a professional and courteous manner with guests, and co-workers. Computer knowledge both PC and MAC. High school level reading, writing and mathematical skills and comprehension. Perks Enjoy complimentary hair and makeup service’s Generous product discounts Job Type: Full-time Job Type: Full-time Pay: $16.00 - $18.00 per hour Schedule: 8 hour shift Weekends as needed Work Location: In person
We are small construction firm seeking for office administrative position. Administrative support: Providing administrative support to ensure the smooth operation of the office, including managing correspondence, scheduling meetings, and maintaining office supplies. Office management: Overseeing day-to-day office operations, such as managing office budgets, handling payroll, and coordinating with vendors and service providers.Human resources support: Assisting with recruitment processes, onboarding new employees, maintaining employee records, and administering benefits and payroll. Communication: Serving as a point of contact for internal and external communications, including answering phones, responding to emails, and greeting visitors. Record keeping: Maintaining accurate records and files, including financial records, employee records, and other important documentation. Facility management: Coordinating maintenance and repairs for office equipment and facilities, as well as ensuring a safe and productive work environment. Project coordination: Assisting with project management tasks, such as organizing meetings, tracking project timelines, and preparing reports.Overall, the office administrator plays a crucial role in ensuring the efficient operation of the office and supporting the needs of both employees and management.
Embroidery machine operator (Brooklyn) Embroidery Full job description We are searching for an experienced Machine Embroidery Operator. The Machine Embroidery Operator’s responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to work order specifications. • Run embroidery machine, including operation, maintenance, and computer interface programming/preparation • Develop stitch files from design concept to production; ensure machine is following the correct needle path • Develop strong working knowledge of embroidery on different fabric • Ensure final graphics and layouts are visually appealing and on-brand • Ensure all design requests are well-developed and completed by the deadline • Independently sets up machine for specific job. Qualifications: • Experience as an embroidery machine operator Tajima & Barudan machine experience highly preferred • Experience creating graphics to be sent to an embroidery machine • Excellent hand/eye coordination and attention to detail • Ability to read and interpret job orders and instructional manuals • Applicants must be 18 years of age and able to work legally in the USA
Job DescriptionJob Description We are seeking a Cook Chef to join our dedicated kitchen staff You will assist in the preparation, cooking, and presentation of meals in our professional kitchen. Responsibilities: Prepare all served food Plan food production to coordinate with meal serving hours Memorize, record, and comprehend menu items, abbreviations, plate appearance, and portions Follow standard recipes and special diet orders Operate standard kitchen equipment safely and efficiently Adhere to all sanitation and food production codes Clean and maintain kitchen equipment, utensils, and appliances Qualifications: Previous experience in cooking, culinary arts, or other related fields Knowledge of kitchen equipment and cooking techniques Strong attention to detail Ability to thrive in a fast-paced environment Ability to work well in teams
Established in 2011, That 1 Painter is the fastest growing painting company in the nation offering a wide range of 18 different service options. Our unwavering commitment to exceptional workmanship ensures the highest quality outcomes, creating not just stunning results but also great satisfaction. Our Brand Promise is to be The Best House Guest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! A Door-to-Door Salesman at That 1 Painter will be responsible for putting estimates on our Sales Manager's calendar. The Door-to-Door Salesman is responsible for finding new customers, inspiring people to want painting done, and achieving an excellent reputation within the That 1 Painter territory among its customers. Overview: - Great Company and Culture! - Door to Door Canvassing - Part-Time Position - 10 Hours per week Responsibilities Include: - Door-to-Door Canvassing: Approach homeowners in assigned neighborhoods to discuss our painting services. Utilize persuasive communication skills to generate interest and schedule appointments. - Product and Service Knowledge: Develop a comprehensive understanding of our painting services, including the range of options available, pricing structures, and any promotional offers. Be able to confidently convey this information to potential customers. - Lead Generation: Actively seek out potential leads by identifying properties in need of painting services. Maintain accurate records of leads generated and appointments scheduled. - Appointment Setting: Schedule appointments for estimates with interested homeowners. Coordinate with our scheduling team to ensure that appointments are appropriately timed and entered into the calendar. - Customer Relationship Management: Build rapport with homeowners to establish trust and credibility. Address any questions or concerns they may have about our services in a professional and courteous manner. - Feedback and Reporting: Provide regular feedback to the management team regarding the effectiveness of canvassing strategies, customer responses, and any challenges encountered in the field. Assist in the development of strategies to improve lead generation and conversion rates. - Adherence to Company Policies: Adhere to all company policies and procedures, including ethical standards of conduct, safety protocols, and data protection regulations. Qualifications: - Excellent communication and interpersonal skills. - Strong persuasion and negotiation abilities. - Self-motivated and results-oriented. - Ability to work independently and as part of a team. - Reliable transportation and willingness to travel within designated areas.
Full job description About us La Trafila is a wholesale and retail fresh pasta business located in Gowanus, Brooklyn. Our goal is to provide customers with the highest quality & freshest pasta available. Our team has over 15 years of experience working in restaurants and mastering the art of pasta making in order to create a product made with skill, love & tradition. Job Summary We are seeking a highly organized and experienced Warehouse Manager to oversee our distribution operations. The Warehouse Manager will be responsible for managing the day-to-day activities of the warehouse, including inventory control, order fulfillment, and transportation planning. The ideal candidate will have a strong background in warehouse management systems and logistics, with the ability to effectively supervise a team. Duties - Oversee all aspects of warehouse operations, including receiving, storage, order fulfillment, and shipping - Develop and implement efficient warehouse processes and procedures to maximize productivity and minimize errors - Manage inventory levels and ensure accurate inventory counts - Coordinate with suppliers and vendors to ensure timely delivery of goods - Supervise logistics staff, providing guidance and training as needed. Responsible for hiring, scheduing and managing drivers. - Monitor performance metrics and implement strategies for continuous improvement - Ensure compliance with safety regulations and maintain a clean and organized work environment - Collaborate with other departments to optimize supply chain efficiency Experience - Proven experience in warehouse management, including knowledge of warehouse management systems (WMS) and transportation management systems (TMS) - Strong understanding of order fulfillment processes and logistics operations - Experience in supervising a team and managing employee performance - Knowledge of inventory control principles and practices - Familiarity with distribution center operations and best practices - Excellent problem-solving skills and ability to make sound decisions under pressure - Strong communication and interpersonal skills If you are a detail-oriented individual with a passion for logistics and warehouse management, we invite you to apply for the position of Warehouse Manager. We offer competitive compensation, benefits package, and opportunities for career advancement within our growing organization. Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team. Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: Paid time off Schedule: Day shift Monday to Friday No weekends Ability to Relocate: Brooklyn, NY 11215: Relocate before starting work (Required) Work Location: In person
Fizzy lemon marketing solution it's the "daughter" of E.A.Production. We are creating content and managing social media for clients as restaurants, products, stores, real-estate etc... We are looking to growth and myself, the owner have no time to contact clients. This job required from you to find your on your own the clients. This job is very flexible, required from you: - Once a week outdoor job, to search for clients by walking in different areas and checking stores. - Once a week office time job by coming to the office. - End of each week - Zoom call. - The rest of the time you can work from home. - This could be half time job or full time job. - 1st month based on commissions only ! 2nd month and forward - weekly salary depends on the contract (half\full). Sales Representative Responsibilities: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices, and availability. Sales Representative Requirements: Bachelor’s degree in business, marketing, economics, or related field. Experience in sales. Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including word, excel, and outlook. Able to work comfortably in a fast paced environment. Work from home & from our space\office. The job is in person, From Brooklyn Crown Heights Shifts options: 20 hours a week: 4 hours 5 days a week. 10am - 2pm \ 11am - 3pm 8 hours 9am-5pm 2 time a week & 10am-2pm once a week. 40 hours a week: 8 hours 9am-5pm 5 days a week. Job Type: Contract Salary: $180.00 - $450.00 per day Benefits: Flexible schedule Compensation package: Bonus opportunities Commission pay Schedule: 4 hour shift 8 hour shift Day shift Evening shift Morning shift No nights Experience: Social media management: 1 year (Preferred) Marketing: 1 year (Required) Negotiation: 1 year (Required) Work Location: Hybrid remote in Brooklyn, NY 11213
sheet metal fabrication shop looking for an experienced shop manager. 1. must have good general HVAC knowledge and understand HVAC terminology as to be able to collaborate with engineers, foremen and project managers 2. must be able to read mechanical drawings 3. must be familiar with general computer and productivity software usage (outlook email, pdf files, etc.) 4. must be able to coordinate workload and communicate scheduling timelines 5. coordinate and schedule deliveries of materials and ductwork to jobsites 6. keep track of shop supplies and request orders when needed 7. must have good organizational skills
The Operations Manager PFS will manage the hospital Patient Accounting Business Office. This position is on site and responsible for facilitating daily operations of AR management, including coordination with hospital and organizational departments affecting billing processes as well as direct oversight of operational duties such as: billing, collections, cash posting and overall accounts receivable. This position is also responsible for managing and coordinating team efforts toward a specific service delivery function and provides coaching, feedback, and corrective action as needed, to service delivery team members. This role is also required to provide monitoring and achievement of service metrics as set by the organization. Responsibilities: - Recognize and solve user gaps in understanding of processes and collection aspects. Develops and/or implements bottom-up strategies to improve operational performance - Foster an environment that promotes teamwork and positive communications within the service area and department - Demonstrate importance of employee engagement by focusing on priority areas with meaningful action plans throughout the year - Work collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Establish and maintain effective working relationships with all stakeholders. Influence/negotiate with internal and external stakeholders to drive strategy execution - Contribute to the ongoing performance management, to include quality assurance, production and process improvement activities - Continually stays abreast of operational performance, identifies degradation in service levels and leads remediation of issues Qualifications: - 5+ years hospital revenue cycle experience - 1+ years management experience - Knowledge and understanding of transaction reconciliation and refund policy and procedures - Proficient with Microsoft office - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven effective communication skills, leadership, and customer orientation. Able to work with both onshore and offshore partners - Able to travel up to 10% Benefits: - Benefits package available - 401k plan
THE COMPANY Our client is a well-funded Seed startup in San Francisco that is using AI to transform the way companies buy and sell software. The two cofounders have previously had successful startups in the past and are looking to bring on an Operations Analyst to help them as they continue to scale the team and the business. DAY TO DAY RESPONSIBILITIES - Work closely with the founders to conduct data analysis in order to more effectively guide the company's high level strategy - Help to translate high-level strategy into concrete, achievable goals - Work closely with internal leaders to develop and measure KPIs to track progress towards departmental and company goals - Conduct user research to support product and operations prioritization - Manage various special projects across a wide range of domains, from finance to marketing to partnerships to sales - Coordinate meetings, agendas, and follow-ups to ensure efficient use of time and resources. - Adapt quickly to changing priorities and work collaboratively with a small team in a fast-paced startup environment. WHO WE’RE LOOKING FOR - Bachelor's degree in Business, Public Policy Analysis, Economics, or similar field - 1+ years of professional experience - previous internships in technology or consulting a bonus - Strong interest in joining a small (<10 person) startup backed by leading investors and learning the day-to-day operations of a technology company - Strong quantitative abilities - experience with Excel, Google Sheets, or similar software required - Strong qualitative research skills, including the ability to see patterns in qualitative interviews and surveys - A startup mindset - you're an owner who’s willing to take risks, test and learn, and move quickly
As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree
The Sous Chef at Fork n Film is a key member of the culinary team, working under the Head Chef & Executive Chef's direction to manage daily kitchen activities. This role involves overseeing the preparation and presentation of food, maintaining high standards of quality, hygiene, and consistency. The Sous Chef assists in menu creation, inventory management, and staff training, ensuring the kitchen operates smoothly during service. This position requires creativity, leadership, and a passion for culinary arts, contributing significantly to the establishment's success. Responsibilities: - Assist the Head Chef in all aspects of kitchen management, including menu planning, inventory, budgeting, and staff management. - Supervise and coordinate activities of the kitchen staff to ensure the highest quality of food preparation and presentation. - Participate in the preparation and design of all food and drinks menus, ensuring a variety of innovative and creatively presented dishes. - Ensure all dishes are prepared to the established standards of taste and appearance. - Monitor the kitchen’s adherence to health, safety, and hygiene standards, ensuring compliance with legal and internal requirements. - Train and mentor kitchen staff, providing feedback and fostering an environment of growth and learning. - Handle, store, and rotate all products properly in accordance with professional standards. - Step in to cover any station in the kitchen as needed to ensure smooth service operations. - Work with management to create a memorable experience for guests, aligning culinary efforts with the overall concept of Fork n Film. Qualifications: - Proven experience as a Sous Chef in a similar environment. - Culinary school diploma or BS degree in Culinary science or related certificate. - Excellent record of kitchen management and ability to lead and inspire a team. - Familiarity with menu costing, inventory management, and kitchen operations. - A deep understanding of various cooking methods, ingredients, equipment, and procedures. - Creativity in crafting visually appealing and delicious menus. - Flexibility to work during weekends and holidays. - Strong communication and leadership skills, with an emphasis on managing a diverse team. - Detail-oriented with the ability to multitask and efficiently solve problems under pressure.