99 Best program director Jobs in Colorado Springs, Colorado (November 2025)

Catholic Charities of Central Colorado, Inc.

Housing Manager [Low-Income Property Management, Case Manager Supervisor]

10 days ago

Colorado Springs

Job DescriptionDescription: Position Summary The Housing Manager advances Catholic Charities’ mission by supporting individuals and families experiencing housing instability through three key responsibilities: • Leading the development and implementation of the Transitional Housing Program, ensuring it aligns with grant guidelines and adapts as the program evolves., • Developing and Managing the Rapid Rehousing Program in alignment with grant guidelines. Responsibilities include providing direction, development, management, and leadership to a team of Housing Navigators. The housing manager also provides oversight to ensure contract requirements are met with respect to state and local grants that support Helen Hunt Family Transitional Housing. Success in this position requires strong supervisory skills, strong organizational and relationship-building skills, a trauma-informed approach, and a commitment to serving vulnerable populations with dignity and respect. A flexible schedule is required as this position will work occasional evenings and weekends as needed. Requirements: Requirements Minimum requirements to be eligible for the role. Education & Experience • Bachelor’s degree in Human Services, Social Work, Psychology or related field preferred, along with a minimum of six-years full-time experience, with a mix of direct service experience as well as experience with supervising case managers., • Experience with low-income, transitional housing, or vulnerable populations, experience with rapid-rehousing a plus., • Strong verbal and written communication skills, with an emphasis on listening, problem solving, and maintaining positive working relationships., • Strong interpersonal and human relations skills with the ability to form and maintain positive relationships with diverse families and colleagues., • Ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community., • Ability to complete required on-the-job training in English within established time limits, including passing training assessments and earning necessary certifications (with accommodations, if applicable)., • Basic math and analytical skills to perform calculations (e.g., budgeting, income vs. expenses, monthly vs annually) and interpret results to support case management., • Ability to follow directions and interpret policies and procedures to ensure compliance., • Exceptional attention to detail, particularly in data entry, documentation, and record-keeping., • Computer proficiency, including word processing and detailed data entry. Ability to learn and utilize various databases with strong attention to detail., • Knowledge of Human Services agencies in the area., • Knows how to administer the VI-SPDAT or is willing to be trained., • Knows how to administer the CFSA 2.0 or is willing to be trained., • Valid driver’s license and reliable transportation., • Must be able to regularly climb stairs, as the job requires., • Ability and willingness to work within the established structure and guidelines of Catholic Charities., • High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively., • Ability to work on occasional evenings and weekends to accommodate family schedules, meetings, and special events. Key tasks and responsibilities to be performed in the role. Administrative & Management • Provide supervision to a rapid rehousing case manager who is implementing our continuum of care funded rapid rehousing program, which provides rental assistance and intensive case management for people who are homeless. The rapid rehousing case manager also provides rental assistance through the HPAP and HRP grants., • Provide supervision of a Helen Hunt Housing navigator, who screens clients from the coordinated entry system, interviews them, and provides recommendations as to suitability for Helen Hunt Housing. This navigator provides rental assistance through the HPAP and HRP grants, • Potentially other staff as the program grows, • Participate in hiring decisions for housing staff., • Coordinate onboarding and training of new staff in collaboration with Family Connections Director., • Provide regular supervision to assigned staff., • Complete performance evaluations that include disciplinary measures and documented performance issues and recommended course of action to direct supervisor and senior leadership., • Participate in Family Connections management team meetings, planning, and decisions., • Assist staff in client intake, brief case management, case conferencing, referrals, and data entry., • Conduct regular quality assurance checks to ensure data entry is accurate and reflective of the work completed., • Participate in Coordinated Entry meetings and assign referrals to appropriate housing staff., • Provide support and expertise to housing navigators while they develop housing stabilization/case plans, document next steps, and follow up with clients., • Ensure that data is entered consistently and accurately into designated database systems within five (5) days of service. Ensure the team maintains complete client files including hardcopy and internal tracking logs. Ensure the team can produce reliable program reports, including with demographic, case plans, and program outcomes., • Coordinate with the finance department to process approved requests, submitting accurate financial documentation and maintaining accurate financial records., • Actively communicate with and seek support from supervisor including information on team performance metrics., • Provide friendly, welcoming, and professional customer service to families, individuals, community members, and collaborating organizations., • Cultivate and maintain working relationships with landlords in order to ensure a steady supply of housing for all housing clients., • Act as liaison between internal program and strategic partner agencies, soliciting their support to obtain/make appropriate referrals to families needing services., • Support the team in monitoring affordable housing inventory in the community in adherence to rapid rehousing grant guidelines., • Participate in local meetings and training, with the approval of supervisor, to remain current on homelessness, poverty, and related issues., • Establish procedures and workflows in compliance with transitional housing grant guidelines., • Provide leadership in recommending improvements and adjusting processes as the program evolves. Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility. Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours — many of them are self-paced — and require motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients. • Strong supervision skills, including the ability of offer constructive feedback and foster a culture of growth., • Ability to think strategically about program creation and implementation, • Ability to engage, foster, and maintain effective working relationships with a broad variety of families and individuals, • Knowledge of/experience with Transitional Housing and Rapid Rehousing programs., • Ability to demonstrate empathy and compassion, using a calm, quiet, and natural tones., • Knowledge of child development and 2Gen strength-based family support practices, and ability to apply these practices when working with families and co-workers., • Knowledge of Trauma Informed Care and Motivational Interviewing, and ability to apply these practices and principals when working with clients., • Proficiency in problem solving, planning, mediation, and conflict resolution., • Actively demonstrate patience, understanding, and professional courtesy in team interactions. Contribute to daily team operations including welcoming guests, maintaining shared spaces, and supporting walk-in clients., • Ability to use a Family Development approach to strengthen families and build support systems., • Knowledge of family dynamics, systems theory, domestic violence, and social work theory/ practice., • Knowledge and understanding of social issues such as poverty, gender bias, substance abuse, child maltreatment prevention, and cultural diversity., • Knowledge of community resources and systems., • Most of the assigned duties are office-based performed on-site at the Helen Hunt campus., • The employee is subject to both inside and outside environmental conditions. Compensation • The salary for this position is $56,500 - $57,700 annually. Salary is determined based on the applicant’s incoming skills and experience, and the budget at time of hiring. Position Classification • Exempt, • Full Time: 40 hours per week, • Schedule: In Person, Monday - Friday 8:00 AM - 4:30 PM, • Occasional evenings and weekends are required to accommodate meetings, and special events. Benefits • Paid Leave, • 17 holidays (approximate) annually, • 15 days of Discretionary Time Off (DTO) during your first year, increasing with seniority according to policy., • Spiritual Enrichment (2 hours monthly), • Your Birthday!, • Health & Wellness Benefits Options, • Employee Assistance Program, • Dental Insurance, • Medical Insurance, • Vision Insurance, • $2,000 Dependent Life Insurance for spouse and each eligible child, • Income Protection, • Short-term Disability Insurance after 30 days of employment, • Long-term Disability Insurance after 6 months of employment, • Workers’ Compensation Insurance, • Life Insurance, • $50,000 Term Life/AD&D (accidental death & dismemberment) Insurance, • Retirement Benefits, • Pension Plan (6% of wages plus interest) with 20% vesting after each year of service, • 403(b) Tax Deferred Annuities (TDAs), • Other: We are a qualified Public Service Loan Forgiveness employer Equal Employment Opportunity Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.

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