Quality control jobs in Indianapolis, Indiana - Page 11Create job alerts

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Assistant GM manages the functional areas of guest registration, night audits, guest reservations, housekeeping/laundry, and food/beverage areas to guarantee guest and associate satisfaction – and maximize hotel profitability. Duties & Responsibilities: • Manages financial components of operations, • Assists General Manager in day-to-day operations of the hotel, • Maximizes financial performance and upholds quality standards of F&B and Rooms departments, • Maximizes room revenue by anticipating market shifts, developing, and monitoring annual business and marketing plans, and participating in property sales and marketing efforts, • Assists with the development of a business plan and a budget that defines operational goals and profitability objectives, • Builds relationships with guests and monitors satisfaction levels, • Coordinates capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration, • Manages and monitors the property P provides detailed explanations for P&L and forecasts variances. Aligns and drives all aspects of hotel performance towards the attainment of budgeted Revenue, RevPAR Index, House Profit, Flow Through, Guest Satisfaction Scores and Quality Assurance scores, • Understands and applies accounting principles (e.g., accruals, prepaids, balancing daily reports, GL coding, etc.) and ensures these are understood and applied correctly by the property Controller, • Assists with selection, training, counseling, and motivating hourly associates, • Assists in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department, • Participates in the development of the hotel expense budget, • Assists hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPAR objectives are met, • Balances Hotel books at the end of each period. Prepares audit reports for the end of period. Sends End of Period reports to Corporate on the due date of each new period, • Works with individual vendors - making sure services and invoices match; getting the best price for supplies, • Assists in the maintenance of the key control program that is already in place, • Ensures the security needs of the property and guests are met, • Ensures effective departmental communication and information systems through logs, department meetings, and hotel meetings, • The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands Requirements: Qualifications: • Be a leader and role model to all associates, • Degree required – minimum 2-year degree, • Experience in similar leadership role required, • Ensure goals are met for all guest service-related measures, • Maintains Market Share: Hotel at natural rank or higher, • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems, • Ability to lift up to 40 lbs. with or without reasonable accommodation, • Ability to bend, reach, or lift as is required in this position. Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description IT Specialist Information Technology Damien Center Values Dignity-Collaboration-Accountability-Equity-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The IT Specialist serves as the bridge between the health center end-users and its Managed Service Providers (MSPs) for both IT and Printing Services. This role is essential in ensuring smooth communication, timely resolution of technical issues, and effective management of onsite IT needs. The ideal candidate will be hands-on, customer-focused, and capable of resolving basic IT issues while coordinating with our vendor for more complex tasks. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Build and maintain effective vendor relationships, identifying innovative solutions that support team objectives., • Act as the primary onsite liaison between the health center and MSP., • Assist the MSP with basic troubleshooting and resolution of tickets that would otherwise be escalated., • Manage and support mobile devices (smartphones, tablets, etc.), including provisioning, configuration, and troubleshooting., • Provide Tier 1 support for helpdesk tickets submitted by staff, escalating as needed., • Maintain an accurate inventory of IT assets and assist with provisioning and decommissioning of hardware., • Support end-user training and onboarding for IT systems and devices., • Monitor and report on recurring IT issues to help identify trends and areas for improvement., • Interact with end users to diagnose IT problems and implement solutions., • Document IT problems and evaluate the effectiveness of problem resolution., • Work with the vendor and other sources of information to find the solution to a user’s question or problem as needed., • Manages and optimizes the health center’s entire print environment, including printing, scanning, copying, supplies, and maintenance in collaboration with MSPs., • Provide responsive, hands-on support to staff for hardware, software, peripherals connectivity, and system issues., • Assist with processes that revolve around the set up and maintenance of laptops, desktops, and IT peripherals; ensure new hires are equipped and onboarded efficiently., • Troubleshoot network, VPN, and Wi-Fi connectivity challenges., • Collaborate cross-functionally to solve IT issues that hinder productivity or efficiency., • Maintain consistent onboarding and offboarding procedures to secure company data and access control., • Perform special assignments and additional duties as needed to support departmental and organizational goals. Education and/or Experience • Associate’s or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)., • 1-4 years of experience in IT support, helpdesk, or systems administration., • Strong understanding of desktop and mobile device management., • Familiarity with ticketing systems and IT asset management tools., • Excellent communication and interpersonal skills., • Ability to work independently and manage multiple priorities in a fast-paced environment., • Experience in a healthcare setting is a plus., • Proficient in Microsoft 365, and foundational networking, • Strong communication and problem-solving skills, • Ability to work independently and collaborate across teams Preferred Skills: • Knowledge of HIPAA and healthcare IT compliance standards., • Experience working with third-party IT vendors or MSPs., • Basic networking knowledge (e.g., IP addressing, Wi-Fi troubleshooting). *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks., • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • · Office setting, with sustained use of a computer., • · The noise level in the work environment is minimal to moderate., • · Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. · FLSA Status: Full-time, Hourly, Non-Exempt · Leader: Director of IT Services · Salary: Being Determined · Benefits: • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:185365