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Job Description Job Description: Front Desk Clerk The Westbourne POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to the residents of The Westbourne with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following: RESIDENT SUPERVISION: • Monitor the well-being of residents, including:, • Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances)., • Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed., • Monitor use of the recreation area., • Assist residents in obtaining needed services, including requests for building management and/or social services., • Record and refer all requests for building repairs or services to appropriate staff., • Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides., • Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff., • Monitor alarms and investigate disturbances., • Notify super and/or manager of emergency situations according to building protocol., • Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed., • Perform building safety rounds as directed. ADMINISTRATIVE • Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate., • Maintain daily log of activities, occurrences, and observations., • Write clear and accurate reports of incidents and actions taken., • Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage. OTHER • Work as a member of a team to establish and maintain high level of care and respect for residents., • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures, as necessary., • Submit all required reports in a complete and timely manner., • Work cooperatively and collegially with other staff members., • Assist with other duties, as directed. QUALIFICATIONS EXPECTED • At least 21 years of age., • High School Diploma, or equivalent, required. Higher education preferred., • Able to work in a multicultural and diverse environment., • Able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13)., • Experience working with dependent persons. Powered by JazzHR 8bHvJ4YSWT

Job Description POSITION SUMMARY The manager, College and Career Readiness (manager, CCR) will bring essential youth development and socio-emotional learning knowledge and resources to CPF including key responsibilities in the following areas: maintenance and delivery of our CCR curriculum, oversight and administration of paid internships, related staff training and support, socio-emotional learning resources, and program management regarding partnership development, program assessment and support of recruitment and retention. POSITION DESCRIPTION City Parks Foundation (CPF) seeks a youth developer with experience in youth internships and the out-of-school time (OST) education field. The successful candidate will demonstrate an ability to cultivate strong relationships with CPF and Partnerships for Parks staff, key program partners, students and families. The manager, CCR, will lead CPF’s CCR program and will provide support in youth development principles and strategies to frontline staff with special attention to strengthening curricula, assessment and protocols relating to job readiness and socio-emotional learning. The position will require an innovative leader who can proactively and enthusiastically achieve the full potential of CPF’s youth and workforce development programming. The ideal candidate will demonstrate strong connections in the youth and workforce development fields and provide a bridge to workforce and college networks and related social services for CityParks Learn, which runs programs primarily for historically marginalized and vulnerable NYC youth in all five boroughs. Through staff training and development, assessment and consultation and/or referrals for students, the managers, CCR, will increase the capacity to provide holistic and comprehensive education to our students. Understanding that outdoor education is central to all we do, the Manager, CCR will work collaboratively both internally and with partners as we strive to connect NYC youth to the natural world through experiential learning and to workforce opportunities in NYC Parks and more broadly in STEM fields through practical training. COMPENSATION: $50 - $60,000.00 per year RESPONSIBILITIES Program Implementation and Administration • Supervise the internship program, overseeing program development, curriculum/lesson planning and implementation of cross-departmental CCR training workshops for high school and college students each year, • Take the lead and work in collaboration with relevant staff to recruit and onboard all interns, • Offer practical training and support to CPF staff in youth development principles and socio-emotional learning, • Support internship training and supervision including thorough preparation for summer programs, • Support CPF staff outside of the Learn department with intern hosting in regards to preparation, implementation, trouble-shooting and assessment, • Work with Director of Education to support the development and implementation of program evaluation and student assessment in order to measure program impact and learner outcomes, • Evaluate key challenges and opportunities, set goals and implement program expansion, program modification and new program initiatives within and outside your immediate program relevant to CCR, • Continually investigate best practices through professional development for yourself and team members. Participate in citywide coalitions and groups that are connected to program focus in order to stay abreast of changing models and developments in the field, • Ensure the principles of youth development are central to our work by collaborating regularly and consistently with CPF staff and students, • Cultivate healthy, productive relationships with the Career Internship Network, the College Access Consortium of NY, the Department of Parks and Recreation (site staff and borough staff), the Department of Youth and Community Development (program managers, support staff), City University of New York, NYC Public Schools staff (principals, counselors, parent coordinators, teachers), and others to ensure that outreach and recruitment are strong and programmatic resources are robust, • Develop sound communication practices that allow for consistent outreach to current and past interns and alumni of any career-related opportunities including but not limited to further scholarships, internships, job training, jobs, etc., • Steward alumni relations to share resources and engagement opportunities including maintenance of a robust listserv and the creation of periodic newsletters and/or timely announcements, • Provide resources to staff in safety and crisis assessments as well as day-to-day non-emergency interventionsQualifications and Desired Experience, • Bachelor’s degree in Education, Youth Development or Social Work with at least 3 years of practical experience in the youth development/out-of-school time field OR 6 years of equivalent experience in youth development/out-of-school time field, • At least 1 year in leadership position with program development and management experience, • Direct experience in education/out-of-school time field with early adolescents and teens, • Proven competencies in training, curriculum development, and assessment, • Demonstrated track record in meeting, or exceeding, recruitment and retention goals, • Demonstrated track record in collaboration and teamwork, • Salesforce or similar database experience;, • Understanding of and experience with DYCD and NYCPS compliance, • Willingness to operate CCR workshops on weekend days during the program season and represent CPF at professional events on occasional evenings and weekends, • Deep understanding of socio-emotional development, the principles of youth development and student-centered learning, • Passion for working with youth including a positive outlook and highly personable approach, • NYS Valid driver’s license a plus At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR 9KSTo53671