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At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About the Company Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About Armada Armada delivers sovereign, mission-ready AI infrastructure designed to operate where traditional cloud and centralized data center models cannot. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable secure, resilient AI operations across classified, regulated, and mission-critical environments, supporting defense, intelligence, energy, and industrial enterprises. The Americas and US Federal markets are strategic priorities for Armada. Customers across defense, intelligence, civilian agencies, and enterprise sectors require infrastructure that meets the highest standards for security, compliance, resilience, and operational control. This role ensures Armada’s platform is successfully deployed, adopted, and operated across both FedRAMP-regulated and classified environments as well as commercial enterprise customers throughout the Americas. Role Overview The Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization across the region, ensuring successful deployment, operational excellence, and long-term customer value realization. This role owns the full post-award lifecycle, from onboarding and deployment through production operations, customer success, and expansion. The Senior Director leads teams of Technical Account Managers, Forward Deploy Engineers, and Mission Success Engineers responsible for delivering Armada’s AI infrastructure platform in complex enterprise and federal environments. The position combines delivery leadership, technical credibility, and executive customer engagement to ensure Armada becomes a trusted long-term partner to mission owners and enterprise leaders. Success is measured by customer adoption, mission outcomes delivered, operational stability, renewals, and platform expansion across the Americas. Key Responsibilities Regional Customer Success & Delivery Leadership • Own Customer Success and Delivery outcomes across US Federal and Americas enterprise customers, • Define and operate a regional post-sales model aligned with both commercial enterprise requirements and federal security frameworks, • Translate customer mission and business objectives into structured success plans, milestones, and measurable outcomes, • Drive long-term retention, expansion, and platform adoption through consistent execution and customer trust Deployment and Operational Execution • Own the post-award lifecycle from contract execution through deployment, activation, and steady-state operations, • Ensure rapid time-to-value for AI workloads deployed on Armada’s edge infrastructure platform, • Lead delivery governance across hardware, networking, platform infrastructure, and AI workload readiness, • Establish repeatable deployment playbooks, delivery processes, and operational runbooks suitable for both enterprise and government environments Federal Security, Compliance & Accreditation • Lead deployments operating under FedRAMP Moderate and High environments and classified infrastructure requirements, • Partner with federal security and compliance teams on ATO processes, continuous monitoring, and audit readiness, • Ensure deployments align with NIST 800-53 controls, federal risk management frameworks, and agency-specific security requirements, • Serve as the senior escalation authority for accreditation, compliance, and security-related concerns, • Maintain strict adherence to clearance protocols, need-to-know requirements, and operational security standards Executive Stakeholder Engagement • Build trusted advisor relationships with senior government officials, enterprise executives, and mission leaders, • Lead executive program reviews and operational governance sessions focused on mission impact, system reliability, and roadmap alignment, • Communicate value in terms of mission effectiveness, operational resilience, and measurable business outcomes, • Maintain credibility in high-stakes, sensitive operational environments Adoption, Expansion & Platform Growth • Drive adoption of Atlas, Galleon with AEP, and Leviathan AI Factory deployments integrated with Bridge GPU-as-a-Service, • Support transitions from pilot environments to full production deployments, • Identify opportunities to expand deployments into additional agencies, regions, or enterprise programs, • Partner closely with Sales and Capture teams to drive expansion while preserving strong post-award trust Customer Health and Risk Management • Define and monitor customer health indicators tied to mission success, platform adoption, and operational stability, • Identify risks early and drive cross-functional resolution across engineering, product, and security teams, • Lead executive-level escalations and crisis management when required Team Leadership & Organizational Development Build and scale a regional Customer Success organization across the Americas Recruit and develop teams including: • Technical Account Managers, • Forward Deploy Engineers, • Mission Success Engineers, • Customer Success leaders Create a culture of accountability, discretion, and mission-first execution Ensure teams operate in compliance with federal security requirements and enterprise governance standards Cross-functional Leadership inside Armada • Partner closely with Product, Engineering, Security, Compliance, and Government Programs teams, • Represent the voice of Americas customers in product roadmap decisions and service delivery models, • Help shape Armada’s global delivery framework and FedRAMP operating model Qualifications and Experience • 10+ years of experience in customer success, technical delivery, program leadership, or professional services, • Experience leading large enterprise or federal technology deployments, • Active TS/SCI clearance preferred; Full Scope Polygraph strongly desired, • Strong technical foundation in AI infrastructure, edge computing, data center platforms, and GPU-accelerated workloads, • Demonstrated success delivering outcomes in regulated, classified, or mission-critical environments, • Executive-level communication skills with experience engaging senior government and enterprise stakeholders Preferred Experience • Direct experience with FedRAMP Moderate or High environments, • Background supporting DoD, Intelligence Community, or federal civilian agencies, • Experience operating in disconnected, denied, or edge environments, • Experience scaling AI or compute infrastructure from pilot to production What Success Looks Like • Federal and enterprise customers operating stable, secure AI infrastructure in production, • Atlas, Galleon, and Leviathan deployments integrated with Bridge GPUaaS delivering measurable operational impact, • Successful accreditations, renewals, and expansions across the Americas, • Armada recognized as a trusted long-term AI infrastructure partner for mission-critical environments, • A high-performing regional Customer Success organization driving sustained growth across US Federal and Americas enterprise markets Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-Remote #HP-1 Compensation $231,000 - $288,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. As a Senior Software Engineer on the Supplier Platform team, you will build capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the data necessary to be successful on our platform. You will design and build data structures and services that allow us to consistently provide restaurant partners with a best in class reporting experience and in-product personalization. You will partner closely with Data Engineering, Security, Product, Operations, and other engineering teams across the company. This role reports to the Engineering Manager of the Supplier Platform team within the ezCater Product Engineering organization. What You’ll Do: • Take a lead role in designing and building services and features that will drive the transformation of our supplier platform and data model, in collaboration with Staff Engineers, Product, and Research., • Strike a balance of quality and speed while working on company-level priorities., • Mentor developing engineers and contribute to engineering excellence across the organization., • Have fun building meaningful software with awesome people. What you have: • 5+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages., • Demonstrated success designing and building relational data models, including the services and APIs to efficiently access the data., • Experience implementing in-product data visualization tools is preferred. Exposure to BI tools such as Tableau is a plus., • A quality mindset: automated testing clean code, code reviews, and CI/CD basics., • Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes., • Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes., • Eagerness to give and receive feedback in a collaborative learning environment., • Friendly, flexible and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and

As a Manager of Customer Care you will provide support to all internal and external customers ensuring a high level of customer satisfaction. This individual must work with staff to employ a team approach. Managing customer/patient support staff and overseeing corporate initiatives and local projects assigned by leadership. You will also collaborate with various teams and departments to resolve key issues and enhance internal processes, ultimately improving the overall customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Provide day-to-day supervision of assigned staff, including work assignments, and ensures timeliness and accuracy of all work. Assesses employee performance, including writing and conducting of annual performance evaluations and goal setting, • Project Management: Lead and manage specific projects or initiatives to drive process improvements and operational enhancements within the Customer Care Department., • Demonstrate an understanding of compliance policies related to test ordering, test requirements, rejection criteria, and general CAP/CLIA requirements, • Track and trend customer complaints, internal and external errors and report deficiencies per protocols, • Responsible for training, coaching, supervision, and on-boarding of new hires and career development of staff, • Development of SOPs and best practices to meet client satisfaction in all areas of responsibility, • Work with leadership teams to develop strategic plans to meet commercial and operations goals and objectives, • Business Travel: Up to 10% of travel required for business purposes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE • A bachelor’s degree (B.A. or B.S.) is preferred. Relevant experience may be considered in lieu of the education preference., • 5-10 years of experience in people leadership and/or customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred., • 3+ years of relevant experience as a people leader in a team lead, supervisor, or similar role #LI-Remote For candidates based in our San Diego office, the salary (or hourly range is $XX - $XX. For candidates based in our South San Francisco office, the salary or hourly range is $XX - $XX. For candidates working remote (US), the salary or hourly range is $XX - $XX.

Title: AI UPS Product Manager – Energy Infrastructure Projects Location: corporate office in Miami, FL. Role is 100% Remote (EST and CST preferred) Term: FTE, Direct Hire Position Overview Our client delivers turnkey clean energy and power infrastructure solutions across the Americas. We design, build, and operate advanced Battery Energy Storage Systems (BESS) and mission-critical networks for data centers, utilities, and industrial clients. Our technology-first mindset powers systems from SCADA to cloud—and everything in between. About The Position We're looking for an AI UPS Product Manager with project- and/or product-based engineering experience to co-lead the AI UPS electrical and controls hardware product design, documentation generation, lead system-level product technical compliance and support the development activities related to this product. This is a system-level product focused role—we need someone who can speak fluently about both power electronics, BESS systems and controls, ideally have experience with UPS systems in mission critical applications or data centers, conduct market assessment and analysis and interface with the customer, product team core product managers, as well as the project, commissioning and service engineering teams. What You'll Do ● Conduct competitor market analysis (benchmarking) that informs the product roadmap: price, differentiators, scope, etc.. ● Create and maintain the product roadmap with the product director and core product managers. ● Support the sales engineering and marketing team by providing technical support and product documentation that meet the market's needs. ● Lead continuous product improvement of the AI UPS by managing its lifecycle: from idea to functional product upgrade ● Support product development of the AI UPS by capturing design improvement feedback from the different stakeholders: customer, sales engineering, project engineering, commissioning and service. ● Train teams on product functionality. ● Compile product technical information packages for the project engineering team. ● Support review and validation of the AI UPS electrical-related product during the project execution phase. ● Participate in product design sprints with the engineering team. ● Participate in the product's commissioning phase. Required Qualifications ● Bachelor's degree in Electrical Engineering, Power Electronics Engineering, or similar technical field. ● 10+ years of product management experience in project-based or industrial settings. ● Proven system-level design experience of MW scale power electronics, BESS and related controls equipment. ● Understanding of BESS systems integration with power electronics equipment. ● Project management skills. ● Excellent communication skills across technical and non-technical teams. ● Willing to travel up to 20% for product FAT inspection and site commissioning witnessing. Preferred Plus ● Experience with UPS/mission critical applications or utility-scale infrastructure

Join the Newstel Talent Pool – Multilingual Customer Service Agents At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages: • Portuguese, • Spanish, • Italian, • German, • Dutch, • Swedish, • Danish This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities. Why Join Our Talent Pool? • Be considered early for upcoming roles across our expanding international projects., • Flexible work options:, • Fully remote across Portugal, • Access to modern offices near Lisbon and Faro, • Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients. What We’re Looking For • Fluency in English plus one of the listed languages., • A minimum of 1 year’s experience in virtual customer service., • Ideally, experience across multiple channels: voice, email, and live chat., • Strong communication skills, empathy, and a passion for delivering excellent service. What’s Next? By applying, you’re expressing interest in joining our Talent Pool. When roles become available that match your profile, you’ll be contacted directly by our recruitment team. Ready to connect with future opportunities at Newstel Portugal? Apply now and become part of our growing international talent community!

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. This position will be Monday - Friday, 8am - 5pm Pacific Standard Time. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

You are a highly driven individual with integrity, strong initiative, and exceptional interpersonal skills. You are naturally curious, energized by outreach, and genuinely enjoy getting to know people by bringing empathy, humor, and authenticity into every conversation. You thrive when something new is being built and you enjoy contributing to how a program grows over time. For the first time, Wisconsin will have a statewide system that connects employers and schools to create meaningful student experiences. You will be central to making this vision real, ensuring employers feel supported, educators have access to high-quality opportunities, and students gain the work-based learning (WBL) experiences that prepare them for their futures. You are passionate about cultivating and maintaining strong relationships with employers, industry partners, and education stakeholders. You see yourself as a connector who bridges K-12 education and industry to create valuable opportunities for students. You are comfortable taking the lead, steering conversations, and helping partners understand both the value and the logistics of high-quality WBL experiences. Working with Xello teams and statewide partners, you will encourage Wisconsin employers to participate in career-based and WBL programs and support educators in bringing these opportunities to life. You will articulate the value of WBL for local communities, help ensure employer needs are met, and play a critical role in administering Wisconsin's new statewide WBL system. This role will be based remotely in Wisconsin, USA. If this sounds exciting to you, keep reading! • Engage employers across Wisconsin to spark excitement about participating in career-based and work-based learning (WBL) through Xello's statewide system, • Build and maintain strong relationships with employers, industry organizations, workforce and economic development partners, and other key stakeholders, • Explain the benefits of providing WBL opportunities for students and the value to Wisconsin's workforce ecosystem, • Administer the statewide WBL and career-based learning experiences (CBLE) system, including account creation, opportunity updates, and background check coordination, • Present Xello and the Wisconsin WBL initiative to employers, regional organizations, and partner groups, • Provide training, technical support, and guidance on best practices to employers who are offering or interested in offering WBL opportunities, • Create and deliver support resources for employers, educators, students, and families, • Collaborate with regional partners such as chambers of commerce, workforce boards, Inspire Wisconsin, and CESAs (Cooperative Educational Service Agency) to expand the number and quality of WBL opportunities, • Gather employer feedback and identify opportunities to improve the statewide employer experience within the platform, • Support regional and local administrators through training, troubleshooting, and best practice sharing, • Work collaboratively with Xello's success, onboarding, and training teams to support consistent statewide implementation, • Serve as a connector between state, regional, and local groups that are working to strengthen Wisconsin's talent pipeline, • 2+ years of results-driven experience in employer engagement, outreach, sales, work-based learning (WBL) or career and technical education (CTE) coordination, or community partnership development, • A proven ability to build strong, trust-based relationships and deliver value with every interaction, • Excellent verbal and written communication skills, with confidence presenting to groups and representing statewide initiatives, • Strong organizational skills with the ability to manage planning, prioritization, and information with accuracy and attention to detail, • A track record of self-direction, motivation, and follow-through in fast-moving or evolving environments, • Ability to collaborate across teams and partner organizations, • Enthusiasm for learning and using new technologies, and supporting others in doing the same, • Experience with Customer Relationship Management (CRM) systems such as Salesforce and proficiency with Google Workspace, • Understanding of WBL frameworks, CTE, labor market trends, or employer-education partnerships (preferred), • Familiarity with Wisconsin's PI 26 requirements, Career Readiness Standards, or statewide Academic and Career Planning (ACP) initiatives (preferred), • Willingness to travel throughout Wisconsin and possess a valid driver's license The compensation for this role offers a range from $65,000 to $90,000 USD base with a $5,000 USD incentive. The final offer will be determined based on the candidate's experience and expertise, as assessed during the interview process. The start date for this role is flexible. We’re Xello - Join us! We are Xello (CASCAID in the UK), the leading developer of future readiness programs in North America and the UK and soon the world! Our mission is to help anyone, anywhere in the world to create a successful future through self-knowledge, exploration, and planning. We believe that by bringing our best selves to our work and collaborating with one another, we can change the world. We are a very diverse group of individuals who work hard, laugh often and share in each other’s lives. We are an inclusive, equal opportunity employer. Embracing agile practices, an innovative mindset, and keeping our users at the heart of what we do, are just a few of the keys to our success. In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee. For our Canadian based staff, we also offer: • Flexible work arrangements including hybrid and remote, • 4 weeks of vacation, • Employer-paid health and dental benefits, • 4-month top-up for parental leave, • Group RRSP with 3% matching For our US based staff, we also offer: • Remote work environment, • 4 weeks of vacation, • 80% employer-paid health benefits, • 4-month top-up for parental leave, • 401(k) with 3% matching For our UK based staff, we also offer: • Remote work environment, • 28 days annual leave (inc. 3 days at Christmas) + bank holidays. With additional annual leave days added to reward long service Like what you hear? Apply Now!

As a Customer Service Representative living in the US, you will be the first point of contact virtually for our customers. Your main responsibility will be to provide excellent customer service and support, ensuring a positive experience for our clients. This is a full-time, permanent position with opportunities for growth and development within the company. Key Responsibilities: • Serve as the primary point of contact for all customer inquiries through phone calls, emails, and online chats, • Provide timely and accurate responses to customer inquiries, addressing any concerns or issues they may have, • Collaborate with other departments to resolve complex customer issues and provide a seamless customer experience, • Proactively identify opportunities to improve the customer experience and provide feedback to the appropriate teams, • Maintain accurate and up-to-date customer records in our CRM system, • Meet and exceed customer service targets and goals set by the company, • High school diploma or equivalent; post-secondary education in business or a related field is an asset, • Minimum of 1 year of experience in customer service or similar position, • Excellent communication and interpersonal skills, • Strong problem-solving and decision-making abilities, • Ability to multitask and prioritize in a fast-paced environment, • Competitive salary and benefits package, • Opportunities for growth and development within the company Do you live in the US? Yes/No Note: This is position is opened only to all US residents only. We Offer: • Competitive salary and benefits package, • Opportunities for growth and development within the company, • Ongoing training and support to enhance your skills and knowledge

ABOUT Our Company: HigherRing is the ethical outsourcing partner for socially responsible companies. We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all toward a more sustainable world. HigherRing is a B Corp, climate-neutral, and a 1% for the Planet member. ROLE Description: This is a remote (work-from-home) position, W-2, not a contractor. Wage is $25-27/hr + full benefits. The Bookkeeping Specialist (Bilingual English & Spanish) is a positive and energetic self-starter and problem solver who is comfortable with full-stack bookkeeping concepts and who understands the why and strategy of bookkeeping. This person will join a small and growing team to do the valuable work to keep clients’ financial operations clean and complete in a timely manner. In this position, you will work closely with clients to understand their businesses and bookkeeping needs, and then execute common bookkeeping tasks under the direct supervision of our Bookkeeping Manager. This person should have a passion for accounting work and understand how your work and the successful translation of financial activity into clean reports can be responsible for the success and optimization of businesses, enabling our clients to make successful, data-driven decisions. They are proactive about anything that affects the HigherRing-client relationship and any opportunities to optimize the client's work. They work closely with co-workers and management to support the values and mission of the company, and they are effective communicators. We expect team members to manage themselves and to come to any meetings prepared to talk about their status, opportunities, and challenges. We also expect them to escalate to the team management as needed for support, guidance, and mentoring. FURTHER Details: • Supports client bookkeeping functions, including, yet not limited to, accounts receivable, accounts payable, bank reconciliations, payroll, journal entries, and reporting., • Deep experience in full-charge bookkeeping, with multiple clients, and solid knowledge of basic accounting principles., • Ability to create and interpret financial reports such as Balance Sheets, Profit and Loss, and cash flows, among others, • Detailed understanding of accounting and bookkeeping, and must understand the differences between cash and accrual accounting, • Very tech-savvy - comfortable using and learning the newest accounting and office technologies., • Experience working in a multiple-client environment., • Hyper-organized, able to handle a large variety of projects and tasks, and make sure nothing slips through the cracks, • Ensures deadlines for accounting month-end are met, and all needed reports are prepared in a timely manner, • Does everything possible so that the month- and year-end processes are smooth and lessen the time needed at the end of these periods, • Assists in the compilation of client information for tax preparation as requested and agreed by HigherRing (this is not usually included in our work beyond requesting W-9s, preparing 1099s, and providing reports), • Assisting in organizing, systematizing, and documenting processes and procedures, • Is comfortable researching to determine answers to questions or the best way to perform work on client systems, • Experience: 10+ years of bookkeeping experience, • Experience using bookkeeping software. (e.g. QuickBooks (Online and Desktop), Xero, FreshBooks, Sage, NetSuite, Wave, Intacct, Procore), • Proficient in Google Workspace, Slack, and Asana (or similar), • Degree: Two-year accounting degree preferred, • Credentials/Certifications are helpful, such as QB Pro Certification (QuickBooks Online ProAdvisor), • A high degree of customer service, attention to detail, and ability to manage multiple tasks., • Strong written and verbal client and team communication skills. Ability to interact with customers through video and audio tools in a way that is professional, friendly, and reassuring., • Bilingual - Fluency in oral and written English and Spanish., • Keen problem-solving skills, critical thinking, and the ability to stay focused., • Strong active listening skills and the ability to use and model positive language to help clients know we are partners in working through challenging situations., • Stamina in problem-solving, and the ability to maintain a positive attitude even on a tough day, • Proficient with technology; solid knowledge of computer operations and software, including familiarity with multiple browsers, tabs, window navigation, and instant messaging tools, • Dedicated and dependable work ethic, • A quiet, distraction-free workspace in your home that includes a door that closes, • Direct connection from computer to router/modem via Ethernet cable (no satellite or wireless Internet (WiFi)) HigherRing is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender expression, sexual orientation, age, national origin, disability, marital status, or military status, in any of its activities or operations. Further, we are looking for people who want to use their power for good and we advocate as a business for pro-social/inclusive policies with elected officials and to bring awareness to our team. We believe in a woman's right to choose, that everyone deserves to be able to easily vote, that guns should be regulated with at least the same laws applicable to car ownership (licensing and insurance), that we should be vaccinated and wear masks during a pandemic, that white supremacy is a past and growing problem, that humans are responsible for climate change and that it presents a clear and present danger to life on this earth. If those concepts don't align with your worldview, we may not be the employer for you. NOTE: Currently, we are able to hire in the following states only. Please only apply if you live in and would be working from one of these states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Lousiana, Maine, Maryland, Mississippi, Nevada, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wisconsin. Ready To Take The Next Steps? Visit our Careers page at ___ to take the first steps! Please be sure to (1) fully answer all the application questions, (2) add your resume, and (3) include a cover letter! We can’t consider you without all three submissions.

Join our team TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. About the role The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States. Here’s How This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region. • Lead and demonstrate the use of TELUS Agronomy's data and technology., • Identify training needs and methods to grow use of TELUS Agronomy field software and customer satisfaction., • Aid the Customer Success team in developing training materials for the purpose of channel education., • Plan and lead software training and educational meetings (in-person and via webinars)., • Develop and document feature use-cases for new product development and/or enhancements., • Identify, summarize, and communicate requirements for software solutions., • Conduct regular planning with key accounts to ensure the software is meeting their needs., • Foster the adoption of TELUS Agronomy software and services to new and existing customers., • Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts., • Provide an excellent customer service experience, especially when customers have time sensitive issues., • Advocate for the customer’s technology and influence change., • Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts., • Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact. Key competencies required Service Proficiency • Proficiently anticipate, identify and resolve customer concerns promptly and effectively., • Utilize customer familiarity, industry and market knowledge to successfully present and demonstrate TELUS Agronomy software to clients., • A remarkable aptitude for assisting and training customers with technology., • Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software., • Provide support for key customers via phone or email outside of documented business hours as necessary., • Possess a moderate understanding of precision ag hardware and software., • Excellent knowledge of farming practices and agricultural equipment and electronics., • Develop knowledge of TELUS Agronomy’s products and pricing strategies., • Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team., • Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information., • Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality., • Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs., • High level of personal integrity, confidentiality, and accountability., • Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals., • Excellent planning, time management, communication, presentation, and organizational skills., • Enthusiasm to reach goals and deliver results. What you bring to this role • Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture., • Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform., • Knowledge of farming practices and equipment., • General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies., • The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. Job Information Location - Remote Employment Type - Full Time Career Stream Level - P2 Due to the fact that this role is posted in different locations, please ask your recruiter about salary ranges because our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the particular applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply. Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process. In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence). Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process #LI-Remote

Title: Senior Software Product Manager Location: Remote – Boston/New England Area Preferred Hiring Range: $150,000 - $200,000 annually Position Summary: Our software team has an opening for a product manager (10+ years’ experience) to guide the feature design and roadmap of Touchplan®, an enterprise SaaS product for collaborative planning. Our product managers conduct market research, gather requirements, write specifications, participate in our agile development process and coordinate between the engineering team and internal stakeholders. The successful candidate has excellent written and verbal communication skills in English and is a creative thinker capable of learning quickly and working independently. A passion for designing software with a focus on meshing complex functionality with usability is essential. The ability to proactively manage multiple simultaneous initiatives is crucial to success. Strong analytical skills are a must-have. A successful candidate has a strong grasp of the technologies utilized to build web-based applications with a functional understanding of relational databases/SQL, object ontology, and application architecture. Experience with software in the construction industry is strongly preferred. A candidate without such experience must excel at quickly researching and fully comprehending the nuances of how software applies to construction. Essential Functions: • Gather and organize feedback from internal stakeholders, customers and domain experts, • Write feature specifications, • Respond quickly and work flexibly with the engineering team to adapt product design to technical reality, • Track and report on product usage, • Imagine and advocate for future product direction, • Create and deliver presentations for internal and external audiences, • Coordinate with marketing, sales, and customer success on releases, • Establish relationships with technology partnersQualifications:, • A proven track record managing product design for B2B SaaS with a focus on the end user, • Excellent written and verbal communication skills, • The ability to collaborate and align differing viewpoints in a fast-paced environment, • Demonstrable understanding of technologies and concepts related to the infrastructure of web-based SaaS (Experience with databases/SQL, object ontology, browser-based application architecture), • Exceptional research skills, • Occasional travel required, • Experience applying practical ML/AI and process design are a plusWhy Join MSI:, • Collaborative, team-oriented culture., • Competitive compensation, comprehensive benefits including 401(k) with employer matching contribution and access to employer HSA contributions, and unlimited PTO., • Collaborate with experienced AEC professionals, technology leaders, and marketing experts. Our Solutions: Touchplan® Touchplan® is the premier software offering of MOCA Systems, Inc. Used on the most projects, by the most users, to optimize the largest construction volume, Touchplan® is the number one production planning and analytics platform. The real-time, cloud-based solution uses the collaborative foundation of the Last Planner System® to prevent schedule and budget slippage. It also provides Owners and Contractors the instant insights they need to track progress and anticipate problems on projects. To learn more, visit ___. MOCA Services MOCA Services is a full-service provider for Owners in the design and construction industry. Our battle-tested programs help clients make their projects successful from project ideation, through construction, and to occupancy. MOCA Services is relationship-focused and provides solutions for on time, on budget, and on scope delivery of large, complex, and socially important projects. To learn more, visit ___. Equal Opportunity Employer Statement: MOCA Systems, Inc. (“MSI”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: MSI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability, or any other status protected by the laws or regulations in the locations where we operate. MSI will not tolerate discrimination or harassment based on any of these characteristics. MSI encourages applicants of all ages.

Description Title: Senior Closing and Escrow Services Officer Employee Status: Full Time Exempt Salary: Grade 3 Starting range of $55,500 - $69,400 |Indiana Starting range of $61,600 - $77,000 |Chicago | Detroit Reports to: Manager of Escrow Matrix Reporting: Manager of Closing Department: Capital Solutions Location: Indianapolis In; Chicago, IL; Detroit, MI Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: Maintain a program of flexible loan products to organizations serving low-income communities; design programs to assist the target market in obtaining financing. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Senior Closing and Escrow Services Officer coordinates and facilitates the loan closing process and loan advances related to construction projects or other multiple loan advances. Careful documentation and file retention is a critical function. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Coordinates all construction loan closings for Capital Solutions. May also assist with other loan closings for Affordable Housing, NMTC or other special loan programs as appropriate. • Interacts directly with customers on loan closing requirements, closing and construction loan process., • Develops closing checklists and collects required due diligence documentation., • Maintains and reviews loan-closing documents and payout files., • Works with IFF attorneys and/or outside legal counsel in all aspects of loan document preparation and review of other items for closings. 2. Maintains and reviews construction loan documents and payout files for all Capital Solutions construction loans. • Reviews construction payout packages which may include owner’s sworn statements, contractor invoices and change orders, lien waivers, and construction budgets to assure they support the amount of funding requested for accuracy and completeness,, • Collaborate with borrower set up accurate construction budget to get towards project completion complying with loan approval., • Works with title company and escrow agent to establish construction escrows and advances., • Engages and review reports from independent third-party inspection reviewer to support construction loan advances., • Assists in establishing loan advance disbursement schedule., • Work directly with borrowers to resolve budget, documentation, or payout concerns., • Works with IFF attorneys to collect post-closing documents from title companies and outside attorneys., • Uses IFF systems including Microsoft Dynamics CRM, Microsoft Office, Microsoft Outlook, LoanWare in performing job duties and responsibilities., • Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., • Performs other duties as assigned. 3. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 4. Perform other duties as assigned. Performance Measures: 1. Timely completion of loan closings and construction payout production to meet department goals., 2. Accurate and complete loan documentation in organized files during and after loan closings and for construction loan advances., 3. Efficient use of time and ability to manage multiple tasks., 4. High level of customer satisfaction with respect to loan closings and loan disbursement., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s or Associate Degree required in business administration or finance, or a paralegal certification preferred. Knowledge of construction practices and terminology. Minimum of five+ years experience in commercial loan closings, commercial loan operations and/or construction loan funding with a financial institution and or title company. Experience with multifamily closings is desirable. Previous Experience: Direct experience with commercial lending, construction, or construction loan funding; excellent customer service and communication skills for one-on-one interaction with borrowers; ability to manage multiple projects; ability to learn and use a wide variety of computer software including word processing, database programs, spreadsheets, customer management, email and bank systems; good communication (written and oral) and interpersonal skills. Additional Requirements: Minimal regional travel may be required. IFF does not offer the following: • relocation package, • 100% remote Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

We are looking for a motivated and results-oriented Customer Service & Lead Generation Specialist to join our dynamic team. In this role, you will play a critical part in driving the growth and market expansion of our services tailored for law firms. Your primary focus will be on building strong relationships with business partners, such as consultancy firms, who recommend or sell Stafi’s services. Learn more about us at ___. This role emphasizes strategic partnership development to generate leads and expand our client base. NOTE: Applicants must be U.S. citizens, and this application is open to applicants from any state. Key Responsibilities: • Identify and build relationships with consultancy firms and other potential business partners who can recommend or sell Stafi’s services to law firms., • Conduct outreach through calls, emails, and networking events to establish partnerships and promote Stafi’s offerings., • Develop tailored partnership proposals and agreements that align with the goals of our business partners and highlight the value of our services., • Foster long-term relationships with business partners to ensure continued collaboration and mutual success., • Collaborate with internal teams to ensure smooth onboarding and service delivery for clients referred by business partners., • Monitor industry trends, competitor activities, and partnership opportunities to inform strategies and enhance Stafi’s market position., • Track partnership performance, sales metrics, and referral activities, adjusting strategies as needed to meet goals., • Strong background in business development, partnership building, or B2B sales., • Experience working with consultancy firms or developing channel partnerships is highly advantageous., • Knowledge of or experience working with law firms is a plus., • Excellent verbal and written communication skills., • Proficiency in CRM and sales tools (e.g., Salesforce, HubSpot) to track partner activities and performance., • Ability to build rapport and maintain strong, trust-based relationships with business partners and stakeholders., • Self-motivated, driven, and capable of working independently as well as collaboratively within a team., • Creative problem-solving skills and a strong customer-focused mindset., • A background or understanding of legal services is a bonus.

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home), • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues. • Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products., • Assist customers with product inquiries, troubleshooting, and after-sales support., • Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience., • Maintain accurate records of customer interactions in our CRM system., • Collaborate with the technical and product teams to provide comprehensive solutions to customer queries., • Stay updated on product knowledge, features, and services to provide informed assistance to customers., • Fluency in Danish (both written and spoken) is mandatory; knowledge of English is a plus., • Prior experience in customer support or service roles, ideally in the appliances or electronics sector, is preferred., • Strong communication skills with a friendly, approachable demeanor., • Excellent problem-solving skills and the ability to work under pressure., • Familiarity with customer service software and CRM tools is advantageous., • Self-motivated and able to work independently in a remote environment., • A genuine interest in domestic appliances and a passion for helping customers., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

Remote - based in USA. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Sales Engineer at EngFlow, you’ll play a pivotal role at the intersection of sales and engineering, helping to drive business development and sales growth. You’ll provide technical expertise on Build and Remote Execution to our prospects and customers, enabling them to solve complex challenges with EngFlow’s cutting-edge tools. This is a high-impact, client-facing role that requires a deep understanding of build systems, cloud technologies, and development processes. * Technical Leadership: Serve as the technical domain expert on Build Solutions (e.g., Bazel, Chromium) for the sales team and key client relationships. * Customer Success: Configure, install, and support EngFlow products, troubleshoot technical issues, and ensure our solutions meet client needs. * Articulate Technology: Clearly communicate EngFlow’s technology and value proposition to both technical and non-technical stakeholders at all levels (executive, business, engineering). * Pre-Sales Support: Lead technical discovery, provide architectural guidance, and support sales campaigns by building strong client relationships. * Expert Guidance: Offer expertise in Bazel, Build Systems, distributed systems, cloud (AWS/GCP), DevOps, and IT operations to support clients and prospects. * Customer Success: Foster an environment focused on strategic customer success and feedback to shape product development. * Sales Outreach: Engage with potential customers via LinkedIn, Bazel Slack, GitHub, emails, etc., to generate new sales opportunities. * Prototyping & Tools: Develop prototypes and tools to assist in lead generation and broaden the addressable market. * Learn from the Experts: Work alongside the engineers who created Bazel and contribute to open-source development. * Build Relationships: Engage with large enterprise customers and build relationships with engineers working with Bazel. * Contribute to the Community: Contribute to Bazel and other open-source projects, advancing EngFlow’s platform, which powers hundreds of companies like Snap, Fivetran, and Brave. * Hands-on Bazel Experience: Practical experience working with Bazel. * Sales Engineering Experience: 4+ years in technical pre-sales or sales engineering, or equivalent hands-on experience (practitioners are welcome). * Software Development Proficiency: Strong development skills and understanding of programming concepts. * Presentation Skills: Excellent presentation and communication abilities, especially in technical environments. * Business & Technical Alignment: Ability to link business value to technical solutions. * Technical Expertise: Proficiency in Bazel, Build Technologies, Caching, Remote Execution, DevOps, cloud platforms (AWS, GCP), and scheduling platforms. * Enterprise Experience: Experience implementing software solutions for large, dynamic enterprises. * Collaborative Team Player: Ability to thrive in a fast-paced, team-oriented environment, focusing on providing an exceptional customer experience. * Travel: Willingness to travel domestically and occasionally internationally. Package includes base+salary. We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. As a Software Developer - iOS, you won’t just build apps—you’ll shape the systems, architecture, and tooling that make them possible. At TextNow, Members of Technical Staff combine leadership and hands on coding to enable the highest leverage opportunities possible. Being able to operate strategically, as well as diving into the lowest level details is a must. You’ll take technical ownership of key mobile domains and work across mobile, backend, and data to create faster, smarter, more reliable products. As well, AI and automation are at the core of how we build. You’ll use them to accelerate development, improve performance, detect and resolve issues faster, and continuously raise the bar for mobile development excellence. We’re hiring Members of Technical Staff across multiple levels (intermediate/senior/staff+). Whether you’re an experienced developer looking to lead complex systems, or an early-career developer eager to grow, we’ll align your title and scope based on experience and impact. This role is about impact at scale. You’ll shape how TextNow builds and operates its backend systems—using AI and automation to make development faster, decisions smarter, and experiences more seamless for millions of users worldwide. • Design, develop, and sustain high-performance iOS applications using Swift, SwiftUI, and Objective-C., • Lead architectural modernization and modularization to improve scalability and cross-platform reuse., • Define and own the entire lifecycle of your systems: feature ideation, API design, instrumentation, deployment (CI/CD), live-traffic monitoring, unit/UI/e2e testing, user telemetry & data analysis, experiment design (A/B tests), and continuous iteration., • Influence and evolve our architecture: propose and lead initiatives to decompose monoliths, build shared libraries and frameworks, improve modularization, enable reuse across iOS, Android, Web; evaluate new Apple platform capabilities (e.g., new OS releases, device types, form factors, architectures) and lead their adoption., • Apply AI-driven tools and automation frameworks to speed up development, code analysis, testing, and reliability., • Leverage intelligent telemetry, analytics, and optimization pipelines to improve app performance and user experience., • Define observability standards, telemetry pipelines, and fault-tolerance strategies for production-grade systems., • Partner closely with product, design, backend, and data teams to deliver seamless, high-quality user experiences., • Drive technical discussions, mentor developers, and influence strategic direction across mobile platforms., • A technical leader with the ability to create and lead roadmaps/initiatives that align to high-level business objectives, • Deep expertise in Swift, SwiftUI, and modern concurrency (async/await, actors)., • Proven track record of architecting modular, maintainable systems that balance speed and reliability., • Strong background in performance optimization, observability, and system-level debugging., • Experience using AI and automation to improve developer velocity, reliability, or product intelligence., • A collaborative technical leader who thrives in fast-moving environments and mentors others to excel., • Passionate about creating elegant, high-performance mobile experiences across Apple’s ecosystem., • You architect for observability, reliability and production-readiness: you understand instrumentation, SLOs/SLIs, fault-tolerance, runbooks, incident triage, scalable telemetry pipelines, and production diagnostics for mobile clients.

Mid Backend Software Developer About Trilogy Innovations At Trilogy Innovations, we are committed to driving meaningful change for our customers and communities through smart, innovative technology that solves real problems. As a growing systems and software engineering company, we partner across public and private sectors to modernize enterprise systems, strengthen security, and deliver high value solutions. We are scaling with purpose, investing in our people, processes, and platforms as we expand. We work hard, think creatively, and value every perspective as we push boundaries and build systems that matter. Who you are Trilogy Innovations is seeking Mid-Level Software Developers to provide remote support for a federal customer. This is an exciting opportunity to join a growing, collaborative team and contribute to a multi-year initiative focused on modernizing large-scale, mission-critical IT systems. Ideal candidates are motivated technologists who thrive in dynamic environments and are eager to make a meaningful impact on high-visibility federal projects while working in a fully remote setting. This role requires at least a Secret Security Clearance, and primary work location is remote. What you will do: • Develop, create, and modify general computer applications software or specialized utility programs., • Design, build, and maintain microservices in a cloud native architecture., • Operate and support an enterprise scale production system; identify, troubleshoot, and resolve complex system issues., • Analyze user needs to develop robust software solutions aligned with business and mission goals., • Analyze, design, and optimize relational and NoSQL databases within application ecosystems., • Participate in code reviews, pair programming, and mentoring of junior developers to promote engineering excellence., • Migrate all current-system functionality from the mainframes and operate within a cloud-based environment (AWS GovCloud), • Transition investigative search capabilities to Elasticsearch or similar technologies to improve speed and analytical capabilities for law enforcement users., • Build new microservices using OpenShift based container platforms following scalable, cloud native patterns., • Implement full stack components where applicable, supporting UI integration layers using modern JavaScript frameworks. We require: • Bachelor’s Degree with a minimum of 5 years of work experience or Associate’s Degree with a minimum of 7 years of experience., • Active Tier 3 Secret clearance (or higher)., • Strong proficiency in Java and Object-Oriented., • Experience developing microservices, REST APIs, and cloud native applications., • Hands on experience with Kubernetes, containerization, and automated deployments., • Experience designing, developing, and operating solutions in AWS or other cloud platforms., • Experience with event driven architectures and two or more of the following:, • Apache Kafka, • Pub/Sub patterns, • Streaming, • Event sourcing, • Experience operating within GitOps practices (GitLab, GitHub, Bitbucket, ArgoCD, etc.)., • Experience working within Agile frameworks, including participation in Scrum/SAFe ceremonies., • Demonstrate a positive, collaborative attitude and a commitment to team success, • Take pride in delivering high-quality, reliable software that supports a mission-critical system, • Demonstrate accountability for assigned work and shared team outcomes, • Engage constructively in Agile ceremonies and technical discussions, • Maintain a strong work ethic, professionalism, and respect for teammates, stakeholders, and mission priorities, • A positive, collaborative attitude and strong commitment to team success., • Ability to deliver high quality, reliable software supporting mission critical operations., • Accountability for individual and shared team outcomes., • Strong communicationskills and ability to engage constructively in Agile ceremonies., • (for Mid) Ability to mentor junior developers and contribute to shared engineering growth., • Flexibility, adaptability, and asolution orientedmindset in complex technical environments. Cloud & DevOps Enhancements: • Experience with AWS services such as EC2, S3, RDS, Lambda, DynamoDB, or similar cloud technologies., • Experience building andoptimizingCI/CD pipelines (GitLab CI, Jenkins, GitHub Actions)., • Experience with Infrastructure as Code tools such as Terraform or CloudFormation., • Knowledge of Linux administration, shell scripting, andenvironmentautomation., • Full‑Stack Development Capabilities, • Experience with modern JavaScript frameworks such as React, Next.js, or Angular. Experience with one or more of the following is beneficial but not required: • Python, • Go, • Kotlin, • Node.js, • C++ / C#, • Experience with relational databases (PostgreSQL, Oracle, SQL Server, MySQL)., • Experience with NoSQL systems (MongoDB, DynamoDB, Redis)., • Experience with distributed data systems such as Spark, HBase, or Solr., • Quality & Testing, • Competitive salary based on experience, • Performance bonus eligibility, • 401k with company match, • Medical, dental, and vision coverage, • Life and disability insurance, • Health Savings Account, • Professional development programs • Remote with occasional travel as required. Why Trilogy Innovations At Trilogy Innovations, we believe strong teams build meaningful solutions. We deliver high quality systems and software engineering services across public and private sectors, supporting complex and mission critical environments with integrity, collaboration, and care. Since 2010, our talented team has partnered with organizations such as the FBI, U.S. Air Force, NASA, Department of Education, Department of Energy, DHS, SOCOM, and leading private sector clients. We are known for combining technical excellence with a thoughtful, people first approach. At Trilogy, you will work alongside smart, committed professionals in a supportive, learning oriented environment. We value innovation, accountability, and continuous growth, and we encourage our people to bring both expertise and humanity to the work they do. If you are looking to contribute to impactful work while growing your skills in a collaborative and forward-thinking organization, Trilogy Innovations is a place where you can do just that. Trilogy Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicant Privacy Notice We use this information to evaluate your application, communicate with you, verify your qualifications, and support our recruiting and hiring processes. If you are selected for a role, your information may be used for onboarding and employment purposes. Your information may be shared with authorized Trilogy personnel and trusted service providers, including our applicant tracking system, JazzHR. We may also disclose information where required by law or to protect our business and operations. We retain applicant information for as long as necessary to support recruiting activities and comply with legal requirements, typically up to two years after your application is no longer active. You may have the right to access, correct, or request deletion of your personal information, subject to applicable law. You may also update your information through your candidate profile. For questions or requests, please contact ___.

JOB SUMMARY This full time, exempt executive is responsible for growing Trail Life by recruiting and developing volunteers in the states of Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota. ABOUT TRAIL LIFE USA Trail Life USA is a Not-for-profit, Church-Based, Christ-Centered, Boy-Focused mentoring and discipleship journey that speaks to the heart of a boy. Established on timeless values derived from the Bible and set in the context of outdoor adventure, boys from Kindergarten through 12th grade are engaged in a Troop setting by male mentors where they are challenged to grow in character, understand their purpose, serve their community, and develop practical leadership skills to carry out the mission for which they were created. Our Mission is to guide generations of courageous young men to honor God, lead with integrity, serve others, and experience outdoor adventure. Our vision is to be the premier national character development organization for young men which produces godly and responsible husbands, fathers, and citizens. Our core values are: • Mission-focused-We believe a heart for the mission is as critical as skill-set. An appreciation for the impact that advancing biblical masculinity can have on families and our society, as well as the role it can play in the kingdom of God, is essential., • Collaborative-We believe that, while collaboration may not be the most efficient way to work, it is the most effective. Spending time together enables us to utilize complementary gifts to achieve great results., • Overcomers-Trail Life USA staff is committed to overcoming. Challenges are seen as opportunities, not obstacles. We believe that God provides everything we need to accomplish what He desires., • Truthful in love-We believe speaking the truth in love, even if it is awkward, is a necessary step in building trust and respect (Ephesians 4:15-16). This habit, when practiced to benefit another, the ministry, or a process, is appropriate, no matter the role. JOB LOCATION This is a remote position and it is expected that the team member lives in the Region (Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota) he is serving. ESSENTIAL FUNCTIONS/TYPICAL TASKS • He will be Trail Life’s “face-to-face” coach for Area volunteers, working in coordination with his Regional Team Leader (the top volunteer in the Region). Regular travel is required—mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 times/month, 2-3 nights at a time., • The RFSE will report regularly to the National Director of Field Operations, and interact frequently (usually virtually) with the Field Operations Team–which is part of the Home Office, headquartered in Greenville, SC., • The RFSE will help recruit, and work cooperatively with, Area volunteers—primarily Point Men—but also New Troop Organizers and Direct Service Advisors (which comprise an Area’s “Power Team 3”)., • The National Director of Field Operations and Regional Team Leader will regularly review the RFSE’s activities to assure that he is assisting in recruiting and supporting—but not doing the job of—hundreds of engaged and effective volunteers., • Additionally, he will coordinate his activities, such as the duties listed below, with his Regional Team Leader., • Job duties include filling Area Teams with effective volunteers by, • Evaluating Point Men to determine their effectiveness, • Developing existing Point Men, • Assisting RTL in selecting, recruiting and training new Point Men, • Assisting Point Men in securing the remaining members of their Power Team 3 (using Trail Life’s proven methods) to recruit effective New Troop Organizers and Direct Service Advisors), • Driving to new communities; conducting “Community Influence Surveys”; connecting Point Men to newly-discovered Area Team prospects, • Coaching Direct Service Advisors to thrive in their role, • Assisting Point Men in recruiting additional Area Team volunteers (beyond the Power Team 3), • Setting goals and achieving the objectives associated with those goals, • Ensuring that monthly Area Trail Gatherings are effective, • Ensuring that regular in-person training is available, • Administrative duties include:, • Meeting with Staff leader, Field Ops Team, and RTL weekly to determine priorities and report progress, • Keeping track of Areas’ needs, and in recruiting key positions (updating spreadsheet), • Tracking Point Man effectiveness for discussion with RTL, • Gathering feedback from field volunteers, and communicating ideas back to the Home Office to create better support materials e. Working with denominational leaders and ministerial associations to promote the TLUSA Troop ministry COMPETENCIES • He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes., • Must be an organized, driven self-starter; a builder of the volunteer support structure; a recruiter and developer of people—one who holds himself and others accountable., • Regional Field Service Executive (RFSE) Needed Gifts, Traits, and Skills, • Faith/Prayer Life: You will need a strong faith in God, an understanding of your personal mission and purpose; a habit of prayer and petition to God for wisdom and direction; and a desire to follow His guidance daily., • Positive/Encourager: Because the volunteers you will work with are dealing with various life circumstances, you must have a full tank of encouragement at all times. A positive attitude to celebrate their individual accomplishments and successes, as well as empathy for life’s difficulties, will result in trust and respect from those you support in the field., • Market Intelligence: Understand your market. Know there is competition for volunteers’ time (sports programs, BSA, community Boards, and other ministries). Expand volunteers’ understanding of their potential “circles of influence”, and where to network and locate new volunteer candidates., • Talent Assessment: Work with your Regional Team Leader to understand the positions for which you are recruiting, skills required for each volunteer role, and expectations they will have for the volunteer candidates., • Networker: Relationship building—with both existing Area leaders and candidates for volunteer positions—is extremely important. It is beneficial to participate in religious groups, civic clubs, and professional associations. Must be well- versed and comfortable with in-person and phone networking, as well as digital and virtual networking (including online meetings, video chats, social media and other messaging platforms and technologies)., • The Art of Selling: The RFSE needs to “sell” the volunteer candidates on the position they are being asked to fill. Be able to show the candidate “what’s in it for him” (the importance of fulfilling his God-given mission and purpose)., • Sourcing: Finding talent will require utilization of a variety of channels. This might include posting on social media or speaking to church associations, civic clubs, or retiree groups. Sourcing will lead to more personalized messages, phone calls, and recruiting appointments. Which leads to…, • Follow-up: Keeping detailed records of your contacts will keep you organized and on top of the task at hand. Timely and regular “re-connects” can only happen if you schedule them., • Marketing: Be comfortable on multiple social media channels including Twitter, Facebook, etc. Connecting regularly with volunteers, using the method they prefer, is the best way to build trust and expand your network., • Communication: Professionalism is essential in both offline and online activities, including social media, email, phone, and in-person communication., • Flexibility/Resilience: Be flexible to meet according to the volunteer candidate’s availability. Give plenty of options for the candidate. Don’t accept “no” for an answer when talking to the best candidate prospect! But resilience develops through negative experiences mixed with the commitment to continuously learn—every rejection is a growth opportunity. EDUCATION AND EXPERIENCE Bachelor’s degree in a related field is required. Experience in sales, customer service, and general business relationships are required. SPECIAL REQUIREMENTS Membership in Trail Life USA, subscription to and constant adherence to the Trail Life USA Statements of Faith and Values, agreement and adherence to the Trail Life Code of Conduct, and agreement and adherence to the Employee Handbook.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI's true potential, driving technology and transforming industries. Join us as we shape the future of AI. You'll join the marketing team at a pivotal moment. Runpod is scaling from a product-led growth engine into a dual-motion company that also serves customers from startup to enterprise. The marketing team works cross-functionally to drive awareness, product adoption, and revenue across our full customer base. This is a foundational role here at Runpod. You'll work at the intersection of product, marketing, and sales to ensure Runpod's GTM motion is sharp, defensible, and scalable. You'll be responsible for articulating why Runpod wins in the competitive neocloud market and how we differentiate as the AI infrastructure platform of choice. You'll be the strategic voice that translates Runpod's differentiation into compelling narratives and educational content that drive awareness, adoption, and expansion. You'll own the full product and content marketing function, from positioning and messaging to launch strategy, competitive intelligence, sales enablement, customer insights, and middle-of-funnel content development. This role uniquely combines strategic product marketing with hands-on content creation, all while operating in a lean, AI-enabled model. You'll not only define what to say and who to say it to, but you'll also create the long-form, technical content that educates prospects, builds trust, and accelerates buying decisions, leveraging AI tools to scale output, maintain quality, and operate efficiently as a team of one initially. You need knowledge and the aptitude in marketing highly technical products and solutions such as understanding the AI infrastructure, AI/ML workflows, serverless architecture, and cloud economics, and being able to distill complex concepts into clear, relatable narratives that resonate with technical buyers and business decision-makers. The ideal candidate has deep experience in technical B2B product marketing, is a strong writer who can create compelling long-form content, is proficient at leveraging AI to scale work, and has a track record of scaling GTM motions from product-led growth into larger deals. Responsibilities: • Own and evolve Runpod's core positioning, messaging hierarchy, and value propositions across all customer touchpoints., • Develop messaging that differentiates Runpod in the market and clearly articulates our technical and experience advantages., • Create and maintain a messaging framework that balances technical depth with accessibility for business decision-makers., • Partner with brand and demand gen teams to ensure messaging consistency across all channels (web, docs, sales, community)., • Own the creation of long-form, technical content that educates prospects and accelerates buying decisions—including comparison guides, technical explainers, ROI frameworks, use case deep-dives, architecture guides, and competitive analyses., • Develop and execute an SEO/GEO-driven content strategy that captures high-intent search traffic, ranks for critical buying keywords, and drives qualified inbound pipeline., • Analyze content performance (engagement, conversion, pipeline influence, organic traffic, keyword rankings) and iterate on formats, topics, and distribution strategies., • Build a repeatable, AI-assisted content creation process that can scale as the team grows, including templates, briefs, and quality standards., • Lead GTM strategy for all major product launches, pricing changes, and market expansions, from concept through launch and post-launch optimization., • Drive cross-functional alignment across product, marketing, and sales to ensure coordinated, high-impact launches., • Own competitive intelligence: track the neocloud market landscape, synthesize insights, and translate them into actionable GTM strategies and content., • Develop customer evidence programs (case studies, testimonials, reference customers) that build credibility and de-risk buyer decisions., • Conduct customer research (interviews, surveys, win/loss analysis) to understand buyer motivations, decision criteria, pain points, and objections., • Synthesize product usage data, customer feedback, and market signals to inform messaging, positioning, content strategy, and product prioritization., • Serve as the voice of the customer in internal strategy discussions, ensuring GTM and content decisions are grounded in real customer needs and market dynamics., • Establish the product marketing and content function at Runpod: build processes, templates, and systems that scale as the company and team grow. Requirements: • 7+ years of product marketing experience in technical B2B or developer-focused companies, with at least 3 years in a senior or leadership role., • Proven ability to create high-quality, long-form technical content that educates technical and business audiences, drives conversion, and influences pipeline., • Deep technical fluency: you can understand complex technical concepts (GPU infrastructure, AI/ML workflows, cloud economics, distributed systems, serverless architecture) and translate them into clear, accessible narratives., • Strong writing skills and storytelling ability: you're a confident writer who can produce polished, compelling content without heavy editing. You understand how to make technical topics engaging and relatable., • SEO and inbound marketing expertise: you understand keyword research, on-page optimization, content structure for search, and how to create content that ranks and converts., • Proven experience leveraging AI tools to scale content production, research, analysis, and workflows while maintaining quality and authentic voice., • Ability to operate in a lean model: you're resourceful, efficient, and comfortable wearing multiple hats to get things done without a large team., • Deep expertise in product-led growth and sales-assist motions, ideally with experience scaling a company from PLG into larger deals., • Proven track record of driving revenue impact through positioning, messaging, content, launches, and sales enablement in competitive, fast-moving markets., • Data-driven decision-making: you use metrics (engagement, conversion, pipeline influence, organic traffic, win rate, CAC:LTV) to inform strategy and measure content and GTM effectiveness., • Exceptional strategic thinking and execution: you can diagnose GTM gaps, develop clear strategies, and ship high-quality work quickly., • Cross-functional leadership: you've successfully influenced product, sales, and marketing teams without direct authority., • Bias toward action and speed: you thrive in ambiguous, fast-paced environments and prefer shipping over endless iteration., • Successful completion of a background check. Preferred: • Experience in cloud infrastructure, AI/ML platforms, GPU compute, or developer tools (especially serverless, infrastructure-as-a-service, or HPC environments)., • Understanding of pricing dynamics, technical differentiation, competitive landscape, and buyer behavior in the neocloud space., • Experience working with technical communities (open source, AI/ML research, developer ecosystems) and translating community insights into GTM strategies and content., • Strong analytical and data skills: comfortable with SQL, analytics tools, and synthesizing product usage data and content performance into actionable insights. What You’ll Receive: • The competitive base salary for this position ranges from $160,000 to $220,000. The final salary will be determined during the interview process, based on factors such as the candidate's experience, qualifications, and location., • Stock options, • The flexibility of remote work with an inclusive, collaborative team., • An opportunity to grow with a company that values innovation and user-centric design., • Generous vacation policy to ensure work-life harmony and well-being., • Contribute to a company with a global impact based in the US, Canada, and Europe. Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About the Company:Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary:The Accounting Manager is responsible for leading a team of accountants in all aspects of transaction processing and financial reporting for our clients. They will oversee all accounting and compliance reporting for assigned clients by working with Charter Impact accounting, accounts payable and payroll staff, ensuring accuracy and timeliness of financial information. This position is highly visible to Charter Impact clients and therefore, an upbeat personality and customer-service oriented sense of professionalism is a must. This position is remote to candidates based in AZ, CA, CO, CT, ID, NV, OR, SD, TX, UT and/or WA. • Management Responsibilities, • Lead, mentor, and develop a high-performing flex accounting team, fostering a culture of excellence and continuous improvement., • Collaborate cross-functionally with Client Finance, Accounts Payable, and Payroll teams to optimize workflow efficiency and ensure seamless financial operations., • Stay current on charter school industry trends and funding developments through ongoing professional development and industry engagement., • Support staff development by providing regular mentorship and guidance, promoting long-term career growth within the firm., • Cultivate and sustain strong, long-term relationships with client leadership and internal stakeholders to ensure trust and client satisfaction., • Transactions and Financial Reporting, • Supervise the delivery of comprehensive financial and accounting services, including financial statement preparation, accounts payable/receivable, grant expense tracking, and ad hoc reporting., • Ensure all financial statements comply with Generally Accepted Accounting Principles (GAAP) through rigorous review and oversight., • Assist the Director of Accounting in preparing annual budgets and monthly financial forecasts for clients., • Oversee the full audit process, including preparation of audit work papers, coordination with external auditors, and comprehensive understanding of A-133 and other governmental audit requirements., • Ensure timely and accurate completion of all compliance and regulatory reporting., • Provide internal control training and guidance to client staff to support sound financial management practices., • Partner with the Director of Accounting and Directors of Client Finance Services to deliver clear, actionable financial insights to clients., • Consistently exceed client expectations by delivering accurate, high-quality financial information and responsive service., • Bachelor’s degree in Accounting required; Master’s degree in Finance or Accounting is a plus, • Certified Public Accountant (CPA) license is a plus, • Minimum of 4 years of professional accounting experience, including staff oversight and development, • Strong knowledge of accrual accounting principles and financial record-keeping methods, • Proficiency in Microsoft Office, especially Excel, • Exceptional customer service and communication skills (oral and written), • High attention to detail and strong organizational skills, • Ability to work independently, prioritize tasks, and manage multiple deadlines without direct supervision, • Proven ability to prepare, review, and analyze accurate financial reports and summaries, • Ability to identify and correct errors in financial documents and computations, • Demonstrated adaptability and ability to thrive in a fast-changing environment, • Team-oriented mindset with the ability to collaborate effectively with internal teams and clients, • Willingness and ability to learn charter school and non-profit accounting rules, regulations, and technical procedures, • Experience in a professional services or CPA firm is a plus, • Experience with charter school finance, non-profit accounting, or both is a plus, • Familiarity with Sage Intacct or other non-profit accounting systems is a plus, • As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace., • Opportunities to connect: Engage in frequent virtual and in-person team-building events., • Incredible colleagues: Work alongside a passionate team making a real impact., • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more!, • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day., • Employee Referral Bonus Program: Earn a bonus for successful referrals.$100,000 - $125,000 a yearThis position has a base salary of $100,000 - $125,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Technology Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 5+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. The Accounts Payable & Accounts Receivable Clerk plays a crucial role in the financial department, responsible for ensuring the accurate and timely processing of both incoming and outgoing payments. This role involves managing financial records, reconciling accounts, resolving discrepancies, and maintaining strong relationships with both vendors and customers. • Accounts Payable: Process vendor invoices & prepare payments, • Accounts Receivable: generate customer invoices and apply payments, • Accounts Receivable: Monitor accounts for delayed payments, • Maintain accounting ledgers and files, • Assist with month-end closing, • Bachelor’s degree, • 3+ years of experience as an AP/AR clerk, • Excellent written and verbal communication skills, • High attention to detail and organization, • Proficiency with financial software #liremote

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues. • Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat., • Assist customers with inquiries regarding delivery services, timelines, and tracking information., • Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process., • Document customer interactions accurately in our CRM system for tracking and follow-up purposes., • Collaborate with warehouse and logistics teams to address and escalate issues when necessary., • Stay informed about service updates and company policies to provide accurate support to customers., • Fluency in Norwegian (oral and written) is required; proficiency in English is a plus., • Experience in customer support roles, particularly in delivery or logistics services, is preferred., • Strong communication skills with a focus on customer experience., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with CRM systems and customer service software is advantageous., • Ability to work independently from a remote location while managing multiple customer requests., • A passion for delivering high-quality service and helping customers succeed., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

This role is focused on helping Seeq’s global Technical Support organization scale its effectiveness, efficiency, and quality. You will build AI agents, workflows, and process automations that help make our world-class support team even more capable as we continue to grow our customer and user base. We are looking for an exceptional engineer who understands customer support operations, processes, and data and can a) build AI-powered systems to improve support workflows end to end, and b) create actionable insights and recommendations that drive improvements. You will work at the intersection of technical support, workflow automation, applied AI, analytics, and operational design to streamline how support work is routed, investigated, escalated, synthesized, and improved, with the direct goal of improving customer experience and satisfaction. You will build operations intelligence workflows that help Seeq’s Technical Support team act earlier, faster, and with better judgment. You will work closely with Technical Support Engineers, Support leadership, Product, Engineering, and Customer Success to understand how support works across regions, time zones, and escalation paths, then turn those insights into systems that improve the operation. This role is heavily focused on agentic AI engineering. You will design and implement workflows that reduce manual effort, improve consistency, and accelerate high-value support work across ticket triage, routing, knowledge retrieval, escalation preparation, case summarization, data gathering, and root-cause-oriented investigation. Examples of systems you may build or extend include: • AI-assisted ticket triage and routing, • case summarization and escalation preparation tools, • knowledge retrieval workflows for support engineers You will translate operational data into actionable intelligence, including support tickets, product usage context, case metadata, response patterns, escalation signals, and internal knowledge sources, delivering the right insights to the right people at the right time. You know how to apply modern AI and software tooling with rigor and judgment. You can identify where agentic systems genuinely improve throughput and quality, where deterministic automation is better, and how to combine the two safely in production support workflows. You will also help shape how Seeq operates in an AI-assisted world by creating systems, prompts, tooling, documentation, and conventions that make support workflows easier to execute correctly and easier to improve over time. You are an exceptional engineer with strong systems thinking, operational judgment, and a bias toward practical automation that delivers measurable impact. You have experience building internal tools, workflow automation, operational analytics, or AI-powered systems in environments where accuracy, responsiveness, and user trust matter. You think deeply about human workflows. You know that good operations intelligence starts with understanding how people triage, investigate, escalate, communicate, and make decisions under pressure. You build systems that support better judgment rather than create more noise. You are highly effective in Python and comfortable working across APIs, data pipelines, workflow systems, and applied AI tooling. You can move fluidly between automation, analytics, orchestration, data modeling, and product-quality internal tooling. You are thoughtful about operational quality. You care about clarity, observability, maintainability, and appropriate safeguards when introducing AI into support processes. You are strong in written communication. You can create documentation, playbooks, prompts, and operating conventions that help other teams adopt what you build and use it well. You bring strong ownership and agency. You analyze trends, identify friction, quantify opportunity, make sound tradeoffs, and carry improvements through to production and operational adoption. You are motivated by helping customer-facing teams succeed. You care about improving the speed, consistency, and quality of support as a direct lever on customer experience. • Have at least 3 years of professional experience in software development, workflow automation, applied AI, analytics engineering, support tooling, or related technical work, • Have experience working with modern AI tooling, including LLMs, agentic workflows, prompt design, evaluation, and human-in-the-loop operational systems, • Proficient in Python, APIs, and software development frameworks used to automate and operationalize complex workflows, • Demonstrate experience building production-grade internal tools and AI-powered systems that are used by teams to improve speed, quality, and consistency, • Show a strong understanding of technical support operations, ticketing and case management systems, escalation workflows, or other service operations environments, • Be highly effective at translating messy operational processes and data into scalable systems, actionable intelligence, and measurable improvements, • Show excellent problem-solving and analytical skills, with great attention to detail, • Demonstrate excellent communication and collaboration skills, and the ability to work effectively in a cross-functional team environment Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $125,000 - 170,000 USD. Salary will be determined by the level you are hired at., • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home) You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. • Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement, • Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion, • Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes, • Surface and synthesize customer feedback to inform product and go-to-market decisions, • Use customer data and insights to proactively identify risks and opportunities across the portfolio, • Monitor customer health, usage, and engagement across Enterprise accounts, • Provide regular reporting and insights on customer outcomes, retention, and team performance, • Translate data into actionable recommendations for leadership Qualifications: • 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position., • Ability to lead, motivate, and develop a high-performing team., • Experience with SaaS products, ideally in global startup environment, • Ability to articulate value, confidently handle objections, and resolve customer issues, • Experience interacting and presenting at all levels of an organization, • Excellent communication and interpersonal skills, with a customer-centric mindset., • Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment, • Ability to travel (30%), • Demonstrated success managing long-term partnerships in large organizations, • Strong analytical skills and the ability to interpret data to drive decisions., • Proficiency in CRM and Customer Success software tools., • Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

Description Title: Executive Director, Foundation for Homan Square Employee Status: Full Time - Exempt Salary: Grade 8 Starting range of $124,000 - $155,000 Reports to: Executive Director, Chicago Metro Region Matrix Reporting: Foundation for Homan Square Board of Directors Department: Place Based Initiatives Location: Chicago Hybrid Remote: In office: T/W/TH and other days as required Requirements The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. IFF manages the Foundation for Homan Square, a non-profit, community-based organization formed in 1995 to oversee the Homan Square redevelopment plan. FHS serves as an umbrella organization managing initiatives and properties on the Homan Campus, including the Homan Square Community Center, The Charles H. Shaw Technology and Learning Center, and the Nichols Tower, as well as over 300 units of affordable housing. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset rich and as experts in their own stories. Basic Job Function The Executive Director (ED) of the Foundation for Homan Square is the primary leader responsible for overseeing the strategic, operational, and financial management of the organization. In partnership with the FHS Board of Directors, staff and community stakeholders the ED will drive the mission, vision and goals of FHS. This position requires a dynamic leader with expertise in strategic planning, community engagement, fundraising, and the ability to collaborate with diverse teams, particularly those working on complex real estate development projects. The ED will advance community engagement and foster collaborations in the Homan Square community, as well as the broader North Lawndale and East Garfield Park communities, in alignment with FHS’s mission and its strategic plan. The ED will coordinate all activities related to FHS as one of IFF’s Placed Based Initiatives, including asset management to maintain strong residential and commercial tenant relationships and supporting IFF’s Community Development Solutions team in executing real estate development projects that align with FHS’ strategic plan. As the identified leader of FHS, the ED will manage the FHS Board; advisory committees; community relations, and public relations efforts, including interactions with elected officials and government stakeholders. The ED will be responsible for shaping and stewarding the long-term vision for Homan Square, while maintaining a comprehensive understanding of FHS’s current and future commercial and housing assets as well as its business operations. IFF seeks candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. The successful candidate will have executive level experience in nonprofit management, a deep understanding of community development, and a demonstrated ability to lead and inspire others. The ED must be a forward thinking, collaborative leader dedicated to fostering an inclusive and supportive organizational culture and improving the community’s quality of life. Core Responsibilities: 1. Leadership and Strategy • Lead the development and execution of FHS’s strategic goals and workplan objectives, ensuring alignment with community needs and the FHS mission., • Collaborate with the Board of Directors and IFF Core Team on the execution of strategic plans and implement workplans., • Coordinate and staff the FHS Board of Directors and Community Advisory Committees including setting schedules, developing and sending materials, and coordinating other IFF staff when needed., • Work with IFF’s Asset Management, Community Development Solutions, Finance Department and External Affairs departments to develop a strategic planning framework that fosters a shared vision for future community development in Homan Square., • Provide strategic guidance and collaboration to IFF Community Development Solutions and Asset Management staff to inform the development and implementation of real estate projects, management of real estate assets, and strong customer service with residential and commercial tenants. Ensure alignment with FHS’s long term strategic plans for facility usage and development., • Develop and coordinate the Homan Square Leadership Council to provide a liaison and reporting/advising relationship between the executive leadership of Homan Square campus providers and FHS Board and Community Advisory Committee, IFF leadership, and other staff members. Organize meetings and other activities to develop and nurture client engagement and ensure strategic support of FHS’ management goals and future development. Responsible for working closely with nonprofit tenants of the campus to maximize coordination of services and ensure nonprofit leaders can inform and contribute to the ongoing development of the campus and community. 2. External Relationships and Advocacy • Public Engagement. Serve as Primary spokesperson for FHS to the press, government, funders, the public, and others as needed., • Build and maintain relationships with community leaders, local government officials, funders and other stakeholders to advance FHS initiatives., • Community Engagement. Responsible for initiating, convening, coordinating and implementing all community residents and customer engagement activities including community empowerment and engagement and customer marketing and recruitment for community development projects. Plan and implement community building and organizing campaigns with residents and organizations and to connect the campus to the greater North Lawndale community., • Represents FHS within the greater North Lawndale/East Garfield Park communities, and citywide, to advance community development goals and strategies on the west side and within the Homan Square target community, including membership on community Boards and other organizations., • Community Development Advocacy. Monitor neighborhood and broader community development trends, advocating for policies and projects that advance FHS’s mission and vision, • Communications Planning. Works with IFF External Affairs staff to develop and implement ongoing communications and resource development plans needed to support the campus and IFF’s work in the community. 3. Operations and Management • Program Management. Oversee the development, implementation and evaluation of programs and services that align with FHS’s mission, community needs, and strategic plans., • Staff and Vendor Oversight. Manage, monitor, and support staff and vendors, ensuring all are held accountable for performance and organizational outcomes., • Work with IFF staff to maintain a knowledge and understanding of both current and future FHS commercial and residential operations and assets including tenant relationships, housing concerns, financial and budgetary matters and future expansion and development. Attend and participate in appropriate meetings, phone conferences, email updates and briefings related to maintaining a high level understanding of FHS business matters and IFF’s strategic goals., • Facility Management Oversight. Serve as thought partner to Facility management personnel on building capital improvements, maintenance plans and safety., • Legal and Risk Management. Work with legal counsel to mitigate risk, handle any legal issues, and protect FHS’s interests. 4. Financial Oversight • Fundraising Strategy and Execution. In collaboration with the IFF team, participate in the development and execution of fundraising strategies, including donor prospecting and cultivation. Maintain relationships with key donors and partners and increase revenue to support FHS’s initiatives. Fundraising plans should address both annual operating and long-term capital requirements, • Budget and Financial Management. Oversee the financial health of the FHS by developing and managing budgets in partnership with the FHS CFO. Monitor cash flow and expenses, ensuring resources are allocated appropriately and budget projections are realistic and attainable., • Reporting. In partnership with FHS CFO, provide the Board with regular financial reports and updates on organizational performance. 5. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 8. Perform other projects as assigned. Performance Measures: 1. Successful completion of strategic activities and projects according to goals set forth in annual work plan. Responsiveness to new activities and projects that emerge or are assigned, and the ability to advance these successfully., 2. High level of satisfaction of FHS Board, Community Advisory Committee members, campus partners and target area residents with respect to coordination of meetings, events, activities and communications., 3. High level of satisfaction of IFF Community Development Solutions, Asset Management, and other internal IFF teams with respect to coordination and performance of agreed upon supports., 4. Written and oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 5. Fundraising opportunities are developed and funding goals are met., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community. Position Qualifications: Education: Master’s Degree preferred, preferably in nonprofit management, community development, urban planning or studies or business. Previous Experience: At least 7 years of executive leadership experience and involvement with community engagement or organizing, community development, and, leadership development. Special Knowledge & Skills: • Knowledge of the greater North Lawndale community, its nonprofit organizations and elected officials is preferred., • Exceptional interpersonal and customer service skills., • Some fundraising experience is preferred Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required for this role. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Site Reliability Engineer-SkillBridge Intern (Virginia) to join our Zero Trust Exchange team. This is an onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will be part of the team that built the world’s largest cloud security platform, specifically focusing on enabling US Government organizations to harness speed and agility through a cloud-first strategy. You'll bring your vision and passion to help scale our multitenant architecture and enhance services across classified environments. What you’ll do (Role Expectations) • Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, and incident management., • Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal service disruption., • Create operations documentation and implement measures to prevent recurring incidents while contributing to DevOps best practices., • Build and enhance Zscaler services within classified environments, ensuring 24x7 coverage including night and holiday shifts. Who You Are (Success Profile) • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution., • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact., • You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team., • You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly., • You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. What We’re Looking for (Minimum Qualifications) • US Citizenship and an active Top Secret Security Clearance, with the ability to work from a SCIF., • 5+ years of Site Reliability Engineering experience in both Operations and Engineering environments, including Python coding and container-based architectures such as AWS ECS or Kubernetes., • Current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to discharge., • Unit commander approval., • MOU approved and submitted before start. What Will Make You Stand Out (Preferred Qualifications) • Experience managing air-gapped environments and FedRAMP High/Moderate authorization levels., • Possession of Information Assurance Technician (IAT) Level 2 certification., • Active Top Secret security clearance. #LI-TJ1 #LI-remote At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans, • Time off plans for vacation and sick time, • Parental leave options, • Retirement options, • Education reimbursement, • In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits ___. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the ___link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

We are the only 100% union-label supplemental benefits provider in the world, proudly serving over 40,000 unions and associations internationally. For more than 60 years, we’ve specialized in delivering supplemental and permanent benefit solutions to hardworking families who rely on us for financial security. We are looking for motivated and service-oriented individuals to join our remote team. You’ll work directly with union members who have requested benefits information, helping them understand their options and guiding them through the enrollment process. * Handle inbound and outbound calls with prospective clients * Set virtual appointments and conduct benefits presentations * Educate clients on available programs and coverage options * Complete applications and documentation with accuracy * Maintain high-quality service standards and client records * Participate in leadership training and development opportunities * Excellent verbal communication and interpersonal skills * Positive, energetic attitude and professional demeanor * Strong customer service or sales background (preferred, not required) * Basic computer proficiency and ability to work in a digital environment * Team player who works well with all levels of the organization * Legally authorized to work in the U.S. or Canada * Full benefits package after initial period * 100% remote work – no commuting required * Flexible work schedule to fit your lifestyle * Weekly pay plus performance-based monthly bonuses * Annual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performers * Career development and fast-track promotion opportunities If you’re passionate about helping others, ready to grow in a supportive environment, and want a career that offers flexibility and high earning potential—apply today and take the first step toward a meaningful future.

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Alto, a Fuze Health Company Alto/FuzeRx provides an easier, more efficient and more affordable pharmacy experience for patients, providers, and partners. Our full-service, digitally-powered pharmacy makes it simple for patients to live their healthiest life, while our technology empowers partners with automated and customizable solutions for the entire pharmacy value stream. To learn more about Alto/FuzeRx, you can review our Founders’ Story and our Values. We are looking for a highly skilled Full Stack Software Engineer to join our engineering team at Alto/FuzeRx Pharmacy. At Alto/FuzeRx the engineers are thought leaders and have a passion to build elegant software with high impact. You will work on industry disrupting platforms, on complex technical challenges that solve complex customer problems, together with your talented colleagues. This position will involve working on internal applications that serve commercial external customers, with a focus on both the backend and frontend. The ideal candidate will have experience with monolithic applications, Rails, and a strong passion for building scalable and high-performing software solutions. A background in health tech, pharmacy, or commerce technology is highly preferred. Short Term Assignments typically last up to 6 months. Job Description Accelerate Your Career as You • Design, build, and maintain scalable full-stack solutions for internal and external users., • Collaborate with product and business teams to deliver customer value., • Write clean, maintainable, and efficient code in Ruby on Rails and other modern programming languages., • Contribute to AI and machine learning initiatives and leverage them into existing platforms for better automation and prediction., • Ensure high availability, performance, and security of applications., • Troubleshoot and debug issues across high volume, high throughput, highly performant, and direct user interacting systems., • Passion for observability and operationalization, building alerting, and measuring the impact of the code you build., • Collaborate with cross-functional teams to drive innovation in software solutions., • Stay up-to-date with the latest software development trends and technologies. Minimum Qualifications: • Bachelors in Computer Science or related field, • Minimum of 5+ years of experience as a Full Stack Software Engineer, • Experience building and deploying applications in Ruby on Rails and decoupling them into externalized services with API interfaces., • Excellent knowledge of full-stack development, including frontend (HTML, CSS, JavaScript) and backend (databases, APIs, server-side technologies. multi-tenancy, workflow orchestration and choreography. long running saga patterns), • Experience working with databases, both SQL and NoSQL., • Ability to troubleshoot and optimize both frontend and backend systems., • Strong interest in AI technologies or experience integrating AI solutions., • Passion for building scalable, efficient, and high-quality software. Preferred Qualifications: • Experience in health tech or pharmacy-related industries, • Experience in supply chain or commerce technology, • Familiarity with cloud services (AWS, GCP, or Azure), • Understanding of CI/CD processes and modern development workflows, • Implement and maintain backend-for-front-end (BFF) architectures, • Strong communication skills and ability to collaborate in a fast-paced environment Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, periodically move away from the computer terminal for in-person meetings, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move objects up to 50 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions. Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto/FuzeRx’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship. Salary and Benefits – Salary Range: $124,800 - $156,000 Commission Eligible: No Travel: No - Required up to 0% of the time Location Requirement: Employment at Alto/FuzeRx is limited to individuals residing in the following states: Arizona, Arkansas, California, Colorado, Florida, Kansas, Maryland, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington (WA), and Wisconsin.Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto/FuzeRx is unable to sponsor or take over sponsorship of an employment Visa. Full-time employee benefits include: Dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and up to 16 weeks of paid parental leave for a birthing parent, and up to 8 weeks of paid bonding leave for non-birthing parents, and up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member, and a Lifestyle Spending Account allowance each month. #LI-IF #LI-Remote At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Fuze Corporate Inc. and its subsidiaries respects your privacy and is committed to protecting your personal information. Please read our ___ which explains how we collect, use, disclose, and protect personal information about job applicants during the recruitment and hiring process.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. You will work on cross-functional teams to build scalable systems for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility. The Data Engineer role will be responsible for developing end to end systems for one of Nava's major government partners. The objective is to modernize an existing legacy enterprise platform to improve its public facing processes, and experiences which will enable users to have more access to the programs and services that they need, in real-time, in a more user friendly and uncomplicated way. This individual will be involved in everything, from strategy, and planning through to post production testing, and support. \n What you'll do • Collect data access patterns and review current data models to optimize designs for customer use cases, • Develop scalable data ingestion and processing pipelinesImplement large-scale data ecosystems within cloud-based platforms that include data management and data governance of structured and unstructured data, • Leverage and enhance automation to speed development and improve reliability and performance, • Work with cross-functional project teams to gather business requirements and translate to detailed technical specifications, • Work with Government partners to assist and develop data engineering applications and pipelines that will enable data services and processing capabilities, • Design, develop, test, automate, and deploy data engineering solutions in a cloud platforms, such as AWS, • Participate in software design and code reviews, • Develop automated testing, monitoring and alerting, and CI/CD for production systems, • Maintain security and privacy standards in all aspects of the data pipeline Required skills • At least 5 years data engineering experience, • At least 2 years of experience in cloud data architecture (AWS preferred) and big data technologies, • Experience with AWS services including AWS Glue, AWS‬ Athena, AWS Redshift, AWS RDS, • Experience with Databricks or Spark, • Experience with building ETL/ELT pipelines in Python, • Proficient with relational databases and advanced SQL queries, • Experience with data cleaning and data modeling while protecting sensitive data, • Proficient with building data integrations using both API and file-based protocols, • Tenacity to dive into problems and iterate in working code, • Equal parts systems thinker and advocate for users, • Highly resourceful, reliable, and detail-oriented, • Ability to think strategically around trade-offs and short-term vs. long-term benefits, • An adaptive, empathetic, collaborative, and positive mindset, • Excellent written and real-time communication, technical and otherwise \n$135,900 - $153,000 a year\n Other requirements All roles at Nava require the following: Must be legally authorized to work in the United States. Must meet any other requirements for government contracts for which candidates are hired. Work authorization that doesn’t require visa sponsorship, now or in the future. May be subject to a government background check or security clearance, depending on the contract. Perks working with Nava Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs. Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge. Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO. Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus. Parental leave – Paid time off for new parents, plus weekly meals delivered to your home. Wellness program – Full platform offering physical, mental, & emotional health resources & support tools. Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program. Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest. 401(k) match – Nava matches 4% of your salary to support your retirement savings plan. Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities. Home office setup – Company laptop & setup assistance provided via Staples for remote work needs. Utility support – Monthly reimbursement to help offset eligible home office utility expenses. Learning opportunities – Internal training programs and resources to help grow your professional skills. Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access. Referral bonus – Get rewarded when you refer great people who join the Nava team. Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable. Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost. Supportive culture – A collaborative and remote-friendly team environment where people genuinely care. Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

POSITION SUMMARY: In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: * Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. * Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. * Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. * Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. * Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. * Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. * Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: * Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. * Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. * Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. * Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. * Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. * Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. * Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. * Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Job Title: Freight Agent (1099 Contractor) Location: Remote (United States) About Partner Fr8: Partner Fr8 is a rapidly growing logistics company that empowers freight agents to grow their businesses without geographic boundaries. We provide a web-based TMS, giving agents access to thousands of carriers nationwide, vetted by Highway. Partner Fr8 handles the operations, while agents focus on what they do best—building relationships and driving sales. Position Overview: As a Freight Agent at Partner Fr8, you will be an independent contractor responsible for driving revenue by securing new clients and managing ongoing relationships. You will have the flexibility to work remotely and will receive full operational support from our in-house team, including billing, accounts receivable and payable, and carrier management. Key Responsibilities: • Develop and maintain relationships with shippers, providing tailored solutions to their freight needs., • Manage customer accounts, ensuring top-notch service and consistent follow-up., • Collaborate with our brokerage team to find the right carriers for your clients' shipments., • Expand your book of business by identifying and onboarding new clients., • Stay up-to-date on industry trends and market shifts to provide customers with the most competitive rates and solutions. What We Offer: • A competitive, uncapped commission split with no non-compete clause—agents retain full ownership of their customers., • Complete back-office support, including billing, accounts payable, and accounts receivable., • Operational support from our brokerage team, including load booking, carrier management and freight tracking., • Bi-weekly commission via ACH for invoiced loads., • Access to an expansive network of carriers and full use of our TMS system., • Dedicated support from our agent relations team to ensure your success. Requirements: • At least 1 year of sales experience and 2 years of logistics experience (freight broker or trucking industry preferred)., • Ability to quote freight independently or utilize company-provided quoting tools to secure competitive rates., • Established transferrable book of business is a plus but not ., • Strong communication and negotiation skills., • Self-motivated, with a proven ability to work independently., • Proficiency in TMS systems is an advantage, but training is provided. Why Join Us? Partner Fr8 offers you the opportunity to build and grow your own business while benefiting from a supportive team that handles the heavy lifting behind the scenes. Our agents enjoy the flexibility and freedom to work on their terms, with no geographic limitations and full control over their customer relationships.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform. You’ll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently. Acting as a trusted liaison between your customers and GitLab Support, Product Management, Engineering, Sales, and Professional Services, you’ll own a portfolio of accounts and focus on increasing adoption, retention, growth, and overall satisfaction while staying current on GitLab product releases. This role is based in the United States public sector space and is best suited for a United States Person who is comfortable working cross-functionally, managing complex projects, and representing the voice of the customer across GitLab. • Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives., • Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies., • Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time., • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams., • Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction., • Stay current on GitLab releases and help customers understand and apply new features to their environments and use cases., • Use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders., • Eligibility as a United States Person (U.S. citizen, lawful permanent resident, refugee, or asylee), in line with government requirements for this role., • Background in Customer Success or a similar customer-facing role with a track record of driving satisfaction, adoption, and retention., • Experience partnering with customers to connect technical capabilities to business outcomes and define measurable objectives., • Understanding of Git and common branching strategies, along with familiarity with the software development lifecycle and development pipelines., • Knowledge of continuous integration, continuous deployment, and DevSecOps concepts and how customers apply them., • Ability to manage a portfolio of customers of varying sizes in the public sector, balancing priorities across multiple stakeholders., • Strong verbal, written, presentation, and organizational skills, with the ability to explain technical topics in clear, simple language., • Demonstrated project management, analytical, and problem-solving skills, with openness to learning and applying transferable skills in new situations. The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform. We own the post-sales relationship, driving adoption, retention, and growth by aligning GitLab capabilities to each customer’s mission, enabling them on DevSecOps best practices, and coordinating cross-functionally with Sales, Support, Product Management, Engineering, and Professional Services. Our team members work in an all-remote, distributed environment and collaborate asynchronously across time zones, using GitLab’s tools and processes to stay aligned while we tackle opportunities such as expanding use cases, improving customer return on investment, and simplifying engagement with the broader GitLab ecosystem. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $88,200 - $189,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

As a Solutions Engineer, you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers’ success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities • Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers, • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility, • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase, • Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers, • Deliver product and technical demonstrations of the Sumo Logic service, • Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirements • B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred), • 2+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers, • Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc, • Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred), • Experience with leading and running technical validations like Proof of Value (preferred), • Experience selling and working with pure SaaS solutions in multi-tenant architectures, • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred), • A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.), • Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred), • Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred), • Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred), • Strong written and verbal communication skills, as well as business and technical acumen Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit___ ___. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $114,000 - $133,000. Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position. #LI-REMOTE

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications. Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota. The Billing & Expansion team at Weights & Biases is dedicated to simplifying the process of evaluating, purchasing, and managing W&B subscriptions to drive revenue growth and customer satisfaction. This crucial team ensures our billing and licensing systems meet the needs of AI practitioners and our business. As a Senior Software Engineer, you will lead initiatives in pricing, licensing, and billing infrastructure, directly impacting how customers and internal teams engage with our products. \n What you’ll achieve (Responsibilities): • Design and maintain a scalable billing platform that supports Weights & Biases growth, integrating with billing vendors for optimal user experience., • Collaborate with Product, Data, Finance, and Go-To-Market (GTM) teams to develop features that meet business needs, optimize pricing, and drive customer expansion., • Mentor fellow engineers, sharing best practices and advocating for long-term architectural solutions., • Enhance data models and systems to ensure accurate, fair, and transparent billing processes., • Develop tools and integrations for internal teams to seamlessly use billing data for better decision-making and customer service. What we’re looking for (Requirements): • 5+ years of experience in software engineering., • Strong software engineering fundamentals and knowledge of at least 1 modern programming language (Python, Go, Typescript, etc)., • Proven ability to collaborate cross-functionally, especially with Product, Data, Finance, and GTM teams, to gather requirements and deliver impactful features., • Commitment to a customer-first mindset and an ability to balance long-term and short-term objectives, prioritizing what’s best for the customer and the company’s growth., • Experience in payment/metering systems is a plus., • 🏝️ Flexible time off, • 🩺 Medical, Dental, and Vision for employees and Family Coverage, • 🏠 Remote first culture with in-office flexibility in San Francisco, • 💵 Home office budget with a new high-powered laptop, • 🥇 Truly competitive salary and equity, • 🚼 12 weeks of Parental leave (U.S. specific), • 📈 401(k) (U.S. specific), • Supplemental benefits may be available depending on your location \n$177,000 - $245,000 a yearThis position has an annual estimated salary of $177,000 - $245,000 per year. Weights & Biases is committed to providing competitive salary, equity and benefits packages for all full-time employees. The actual pay may vary depending on your skills, qualifications, experience, and work location. \n We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at . #LI-Remote

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. Strategic Account Executive, North Location: Michigan or Minnesota An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $98,600 - $174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is building the most flexible phone service in North America. As an app first wireless carrier, we give customers control with no contracts, no hidden fees, and no rigid rules. We serve ambitious, self directed people who expect transparency, value, and freedom in how they connect. As we enter our next phase of growth, retention and lifetime value are our biggest opportunities. We are looking for a strategic, data driven Head of Lifecycle Marketing to transform lifecycle into a core growth engine driving engagement, retention, and sustainable revenue. Reporting to the Head of Marketing, you will own the end to end customer lifecycle strategy from onboarding and education through engagement, monetization, retention, and winback. Your mandate is clear. Build a scalable lifecycle system that strengthens activation, accelerates habit formation, reduces churn, and increases long term customer value while protecting customer trust. You will lead a high impact lifecycle and marketing operations team and partner closely with Product, Analytics, Brand, and Performance Marketing to ensure customers understand, adopt, and continue choosing TextNow. • Own lifecycle KPIs including activation, engagement, retention, churn reduction, and lifetime value, • Define and execute a lifecycle roadmap aligned to company and marketing OKRs, • Translate customer insights and behavioral data into measurable programs that drive long term value, • Partner cross functionally to deliver a consistent, high quality customer experience across the funnel, • Redesign onboarding to improve clarity, trust, and early habit formation, • Identify key early behaviors tied to long term retention and build programs to drive them, • Reduce early churn through proactive education and expectation setting, • Elevate email, push, and in app messaging with clearly defined channel roles, • Develop a scalable segmentation framework rooted in lifecycle stage, intent, and behavioral signals, • Launch behavior triggered engagement and monetization programs, • Improve message to user fit across cohorts and use cases, • Continuously optimize targeting to increase relevance and engagement, • Create and own a disciplined lifecycle experimentation roadmap, • Drive testing across messaging, offers, segmentation, and value propositions, • Measure incremental impact and downstream behavior, not vanity metrics, • Oversee lifecycle platform architecture and reporting in partnership with Marketing Operations, • Lead lifecycle strategy across email, push, and in app messaging, • Set standards for frequency, targeting, and customer experience, • Balance monetization goals with long term brand trust, • 10 to 12 plus years of progressive experience in lifecycle, CRM, retention, or growth marketing with meaningful ownership of company level retention and revenue outcomes, • Proven leader who has built and scaled lifecycle strategy in a high growth, consumer, subscription, or app first business, • Demonstrated track record of materially improving activation, engagement, retention, and lifetime value at scale, • Strategic thinker who sees lifecycle as a core growth lever, not just a messaging function, • Deep expertise in segmentation, behavioral targeting, experimentation design, and incremental measurement, • Highly analytical and data fluent with strong command of cohort analysis, performance modeling, and customer behavior insights, • Experienced operator who understands lifecycle infrastructure, platform architecture such as Braze or similar tools, and marketing systems design, • Strong cross functional leader who can influence Product, Analytics, Creative, and Performance teams to align around shared growth goals, • Builder of high performing, accountable teams with clear standards and operational discipline, • Growth oriented but deeply protective of customer trust, brand equity, and long term value creation

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near Boston, MA for this position. Prior medical imaging field service experience required. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required;, • Willingness to travel extensively (at least 75%) as needed for customer support and training. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. *Note: Relocation is not available for this role Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.