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Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near Boston, MA for this position. Prior medical imaging field service experience required. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required;, • Willingness to travel extensively (at least 75%) as needed for customer support and training. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. *Note: Relocation is not available for this role Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in the Boston Metropolitan Area for this position. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET, DR, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio’s next Senior Infrastructure Engineer. About the job This position is needed to build and scale Stytch’s core product as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity experiences. Join the Stytch team at Twilio to shape the next generation of identity products. You’ll design and build infrastructure that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to set direction, deliver high-impact features, and evolve our platform for Twilio scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale. Responsibilities • Build and own the infrastructure and platform capabilities that power Stytch’s identity platform as it scales across Twilio—ensuring security, reliability, and performance for every customer., • Design, implement, and operate scalable cloud infrastructure (AWS/EKS, ECS, networking, data stores), balancing uptime, cost, and developer velocity., • Partner closely with Product and Engineering leadership to set infrastructure direction, translate platform needs into technical plans, and deliver high-impact roadmap work., • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives., • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship., • Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes., • Improve production quality and resilience through strong observability, incident response, automated remediation, and continuous reliability engineering., • Make developers’ lives easier by building self-service tooling, safer deployment patterns, and reliable platform primitives that accelerate product teams., • Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of experience as an Infrastructure or Platform Engineer building and operating high-scale, mission-critical cloud production systems., • Strong experience with containerization and orchestration (Kubernetes/EKS, Docker), Infrastructure as Code (Terraform, GitOps, or similar) and AWS., • Hands-on proficiency in at least one modern programming language used in production., • Experience designing and running observability and on-call systems (e.g., Datadog, ELK, Prometheus/Grafana)., • Experience scaling cloud infrastructure for distributed systems, including relational databases and high-availability service architectures., • Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions., • Bachelor’s degree in Computer Science or equivalent practical experience., • Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. Desired: • Experience with multi-region or global infrastructure, including disaster recovery and data replication strategies., • Familiarity with enterprise-scale platform challenges: multi-tenant infrastructure, compliance, and cost/performance optimization., • Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900., • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300., • Based in the San Francisco Bay area, California: $166,400 - 208,000., • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until January 16 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

POS-31350 Our mission at HubSpot is to help millions of organizations grow better. As an Internal Audit Co-Op, you’ll support initiatives that strengthen the accuracy, reliability, and efficiency of our financial and operational processes. You’ll work closely with teams across Finance while gaining hands-on experience in internal controls, SOX testing, and audit best practices. Your work will directly contribute to building a strong compliance foundation that supports HubSpot’s long-term growth. • Support Internal Audit in improving financial close processes and enhancing HubSpot’s policies and procedures., • Contribute to updates and ongoing improvements of our Sarbanes-Oxley (SOX) reporting framework., • Partner cross-functionally with accounting, tax, accounts payable, financial reporting, and FP&A as an independent and supportive business partner., • Assist with SOX testing to help ensure accuracy and reliability in financial reporting., • Support operational audits, including documenting processes, evaluating controls, and identifying opportunities for improvement., • Maintain and refine team resources such as the Internal Audit Wiki to ensure clarity and accessibility of information., • Help implement updates within our systems and support other audit-related projects as needed. Required Qualifications • Currently enrolled in a degree program in accounting, finance, business, data analytics, or a related field—or equivalent practical experience, • Able to commit to a full-time, 40-hour/week co-op from June to December 2026, • Strong attention to detail and organizational skills., • Ability to analyze information, identify patterns, and communicate insights clearly., • Interest in internal audit, risk management, financial reporting, or controls., • Comfort working in a dynamic, fast-paced environment., • Strong written and verbal communication skills., • Ability to work independently and collaboratively with cross-functional teams. Nice-to-Have Qualifications • Familiarity with internal controls concepts (e.g., SOX, risk assessments, audit testing)., • Experience working with spreadsheets, databases, or basic analytics tools., • Prior internship, co-op, or project work in finance, accounting, or audit., • Location: United States, • Work Preference Eligibility: Onsite / Hybrid / Remote, • Travel/Shift Requirements: None, • Applications must be submitted by Friday, February 6th, at 5:00pm EST., • Applications must be submitted in English., • Cover letters are not required. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $24 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

About Us: Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains. We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements. * Applicants must be currently authorized to work in the United States on a full-time basis. Please note that Innatera does not provide sponsorship for employment visas (e.g., H-1B, TN) at this time. * This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients. Candidates must possess a valid passport and be able to travel internationally. WE WILL TRUST YOU WITH: * Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements. * Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor * Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology * Training customers (alongside the engineering teams) by organising workshops and training sessions * Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features. * Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins * Collaborating actively with the SDK/EDK, architecture, and Product owner teams YOUR EXPERIENCE INCLUDES: * At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry * Experience with AI Embedded Applications * Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams WHAT YOU NEED TO SUCCEED: * Bachelor's degree in engineering, computer science, or a related field * Great coding skills in Python, C/C++ * Knowledge of ML/AI Framework(s): TensorFlow, PyTorch * Knowledge of Embedded Development Kit(s), and an AI background * Computer architectural knowledge is a big advantage * Strong analytical and problem-solving skills * Flexibility and outstanding communication & customer service skills WE OFFER YOU: * A dynamic working environment around a fearless engineering culture, * Ambitious teams with the freedom to innovate, * A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme), * An inclusive company culture that embraces communication, diversity, and support around holistic and personal development. Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you! If you're ready to shape the future of technology with us, click Apply and share your story. Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: As a Customer Service Lead, you will be an instrumental part of ensuring the most exceptional contact quality and service possible for Minted’s customers. CS Leads are responsible for working closely with and providing daily support to a team of Customer Service Representatives (CSRs). Reporting to a Team Supervisor, you will serve as a Minted subject matter expert, providing in-the-moment coaching and support to allow the team to deliver excellent service. Team Leads will use problem-solving and people skills to support the team through multiple channels, driving productivity while monitoring incoming contact volumes, SLAs, and associated prioritization to tackle the highest priority cases first. Team Leads have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Your #1 objective is to offer the best experience possible for any customer interacting with Minted, and you support CSRs to do this by offering hands-on team support. • Provide day-to-day support, subject matter expertise, and real-time coaching for Customer Service Representatives, motivating and supporting the team to resolve customer concerns, • Stay present and available for the broader Customer Service team, including monitoring communications, answering questions, and providing real-time feedback via Slack and Google Hangouts, • Oversee the team to drive productivity through contact prioritization via queue management and adherence monitoring, • Provide interval updates to the team, sharing hourly progress versus SLA targets, • Navigate and resolve financial transactions and support vendor communications required to resolve customer concerns, • Serve as the first line of defense for escalations for the broader Customer Service team, • Approve service recovery requests and produce promo codes, • Stay up-to-date about the knowledge base for Minted products, services, and policy details and updates by reviewing the Customer Service knowledge base, as well as training updates, and daily huddle announcements, • Work closely with the Team Supervisor to support the CSR coaching process, • As time permits, support answering email and other contacts; support ad hoc projects, such as Training and Quality Assurance support, • In partnership with your Customer Service Team Supervisor, responsible for Quality Assurance, CSAT, and Productivity for your team, • Promote a positive and friendly environment supporting good morale and cooperation, • Professional, with leadership skills, and excellent interpersonal and communication skills, • Someone who leads by example, enthusiastically encouraging team members to follow Minted best practices and departmental policies, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Comfortable using technology; ideally familiar and experienced with eCommerce, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 2+ years of experience in a Customer Service role required, with proven excellence and an overall understanding of customer satisfaction, • A proven track record of supporting Minted customers with exceptional service, • Excellent written and verbal communication skills, • Detail-oriented, problem solver, promotes a positive team environment, • Excellent computer/software skills. (Google Docs, Sheets, and Slides)

Location Our Senior Cloud Architect, ML/AI will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in the US, Colombia, Mexico, Canada, the UK, Ireland, Estonia, Sweden, the Netherlands, and Israel. The job is also open to contractors in Eastern Europe or Portugal. About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Senior Cloud Architect, ML/AI, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in EMEA and around the world. Depending on business needs, this role may be aligned to either Field Engineering (pre-sales + GTM) or FDE Delivery (install base, product adoption, customer health), with a common technical bar and shared expectations. You will: • Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments)., • Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization., • Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable., • Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap. For Field Engineering, you will focus more on pre-sales, POVs, CloudBuild engagements, and partner-led growth motions. For Delivery, you will focus more on install base health, product adoption, proactive engagements, and account-team work. • Lead discovery, architecture, and implementation for advanced ML and Generative AI workloads on AWS, including data, training, inference, and integration layers., • Own the technical success of your engagements: clearly define outcomes, make tradeoffs visible, and ensure designs are production-ready (security, reliability, performance, cost)., • Provide opinionated guidance on GenAI architectures (e.g., Amazon Bedrock, SageMaker, Q) and how they integrate with customers’ existing systems and processes. For Field Engineering: • Partner with Account Executives, Solution Engineers, and Growth FDEs to shape and win opportunities across all four GTM pillars in-region (product adoption, new logo acquisition, install base expansion, partner-led growth)., • Serve as technical lead for extended POVs and CloudBuild engagements focused on AI/ML and GenAI, demonstrating clear value and de-risking customer adoption., • Build compelling technical narratives and demos that support revenue-generating motions, including co-sell initiatives with CSP partners. For Delivery: • Act as a named technical advisor for a portfolio of existing customers, working within account teams (Account Manager, CSM, FDE) to improve install base health and outcomes for AI/ML and GenAI workloads., • Lead proactive “Get FDE”–style engagements where AI/ML expertise is needed to unblock customers, reduce risk, or improve the impact of DoiT Cloud Intelligence., • Participate in structured account-team routines (e.g., objective setting, quarterly environment reviews) to keep AI/ML architectures aligned with customer goals and product adoption opportunities., • Recommend and implement AI/ML-related capabilities in DoiT Cloud Intelligence (e.g., CloudFlow, Insights, DataHub) as part of your customer engagements., • Document and measure the business and technical impact of your work, tying AI/ML initiatives to clear customer outcomes (cost, performance, reliability, productivity). For Field Engineering: • Design and run service-led product adoption plays that use AI/ML and GenAI projects to drive deeper adoption of DoiT’s platforms, in partnership with Growth leadership., • Ensure AI/ML-focused CloudBuild and POV engagements include mandatory product adoption playbooks, with clear activation and follow-up criteria. For Delivery: • Execute against delivery programs and automations that detect product struggles (e.g., customers failing to complete AI/ML workflows, incomplete CloudFlow pipelines) and turn those into targeted AI/ML advisory engagements., • Use every relevant delivery touchpoint to recommend and operationalize product adoption (e.g., Insights, automation, FinOps/CloudOps workflows) in collaboration with account teams., • Maintain a high personal bar for delivery quality: clear scopes, realistic plans, strong communication, and crisp technical documentation., • Capture repeatable AI/ML patterns, reference architectures, and runbooks that other engineers can apply across customers. For Field Engineering: • Identify and validate “gravel road” solutions—custom AI/ML or GenAI integrations and patterns that should be elevated into standard offerings or product features., • Work with Product, R&D, and growth leaders to submit and champion these patterns into the roadmap, connecting field innovation to scalable packages and revenue engines. For Delivery: • Contribute to the FDE Delivery vision by turning recurring AI/ML implementation work into structured “gravel roads” (e.g., reusable CloudFlow patterns, Insights definitions, data pipelines) that can be productized., • Collaborate with FDE advocates and product teams to ensure field-built AI/ML solutions are vetted, documented, and, when appropriate, handed off for productization., • Collaborate closely with Sales, Customer Success, Product, and Business Systems Engineering to ensure AI/ML work is visible, repeatable, and connected to company priorities., • Communicate clearly with both technical and non-technical stakeholders, setting expectations and making risks and tradeoffs explicit. For Field Engineering: • Work with cloud partner teams (especially AWS) to align AI/ML initiatives to program funding, strategic bets, and co-sell motions—without compromising customer outcomes., • Provide technical leadership for partner-led opportunities involving GenAI and ML on AWS, ensuring DoiT’s value and DoiT Cloud Intelligence are central to the solution. For Delivery: • Coordinate with Account Managers, CSMs, TAMs, and other FDEs to ensure AI/ML engagements are sequenced correctly within broader account plans and install-base priorities., • Feed structured, field-derived feedback on product adoption barriers (especially for AI/ML capabilities) into Delivery leadership and product teams., • Use and maintain the systems, templates, and workflows that support planning, observability, and quality across Customer Experience (e.g., JIRA, documentation standards, dashboards)., • Contribute to internal enablement: teach other Doers about new AI/ML capabilities, share patterns, and help raise the bar globally for ML/AI expertise. For Field Engineering: • Ensure your AI/ML work is accurately reflected in pipelines, opportunities, and CloudBuild portfolios, enabling reliable reporting on technical win rates and influence on ARR., • Help improve forecast quality and POV coverage for AI/ML-related opportunities by maintaining good hygiene in the relevant systems. For Delivery: • Ensure AI/ML delivery engagements are logged, measured, and observable in the tools used for install-base health and product adoption tracking., • Participate in Delivery operating rhythms (e.g., team reviews, program updates) with clear, data-backed updates on your AI/ML work and impact., • Success metrics and specific objectives for this role will be defined and updated on an annual and quarterly basis through the company planning cycle, pod charters, Weekly Operating Review (WOR) scorecards, and relevant regional/functional scorecards., • As a Senior Cloud Architect, you are expected to:, • Understand the metrics and objectives that apply to your function (Field Engineering or FDE Delivery) and region., • Transparently report progress against those metrics., • Proactively propose and execute corrective actions when off track., • Experience, • 4+ years of experience architecting, deploying, and managing cloud-based AI/ML solutions, including production workloads., • Proven track record designing and operating large, distributed systems on AWS, selecting appropriate services and patterns to meet business and technical goals., • AWS & GenAI / ML Expertise, • Advanced proficiency with AWS services relevant to AI/ML and GenAI., • Hands-on experience with Amazon Bedrock for deploying and scaling foundation models and Generative AI workloads., • Experience fine-tuning and deploying Large Language Models (LLMs) and multimodal AI using Amazon SageMaker (including JumpStart)., • Strong prompt engineering skills and familiarity with rigorous model evaluation (quality, safety, performance)., • Understanding of agentic capabilities and patterns for AI agents that autonomously perform tasks and integrate with existing systems., • Experience with Amazon Q Business and Amazon Q Developer (or similar tools) to accelerate insight generation and development workflows., • ML Pipelines, Data & MLOps, • In-depth knowledge of Amazon SageMaker components such as Pipelines, Model Monitor, Data Wrangler, and SageMaker Clarify for bias detection and interpretability., • Proficiency integrating TensorFlow, PyTorch, and other ML frameworks with SageMaker for model development, fine-tuning, and deployment., • Experience with distributed training (multi-GPU or multi-node) and performance optimization for inference., • Strong data-engineering skills on AWS: Amazon S3, AWS Glue, Lake Formation, Redshift for AI/ML data pipelines., • Experience building end-to-end AI/ML workflows using services like AWS Lambda, Step Functions, API Gateway, and containerized deployments on Amazon EKS / AWS Fargate., • DevOps, MLOps, Governance & Security, • Hands-on experience with CI/CD for AI/ML using AWS CodePipeline, CodeBuild, SageMaker Pipelines, or similar., • Proficiency in monitoring and operating AI systems using Amazon CloudWatch and SageMaker Model Monitor., • Strong understanding of AI governance, security, and compliance on AWS, including IAM, KMS, and data privacy patterns., • Familiarity with AI ethics and bias detection/mitigation (e.g., using SageMaker Clarify or similar tools)., • Multi-Cloud Awareness & Collaboration, • Working knowledge of Google Cloud AI tools (e.g., Vertex AI, Cloud AutoML, BigQuery ML) sufficient to reason about multi-cloud architectures and integration points., • Proven ability to mentor peers, run enablement sessions, and collaborate across Sales, CS, and Product., • Soft Skills, • Excellent communication skills across technical and business audiences; able to simplify complex ideas and influence decisions., • Natural ownership mentality: you escalate early, resolve fast, and own the outcome., • Demonstrated ability to work effectively in a remote-first, global environment., • Education & Certifications, • BA/BS degree in Computer Science, Mathematics, or a related technical field, or equivalent practical experience., • Additional data or AI certifications (e.g., AWS/GCP data certifications, reputable AI/ML programs such as Stanford, Coursera, Udacity, MIT, eCornell)., • Expanded AI/ML & Dev Experience, • Experience with modern RLHF, advanced fine-tuning techniques, and hybrid AI architectures., • Familiarity with Hugging Face or similar open-source ecosystems integrated with AWS., • Prior experience as a ML Engineer, Data Scientist, or AI-focused Architect in a consulting or SaaS environment., • Tooling & Process, • Experience with JIRA or similar tools for tracking work across delivery and product-feedback cycles., • Exposure to Agile practices and frameworks commonly used for SaaS and cloud delivery. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our ___. Sounds too good to be true? Check out our___. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (___), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and ___ We pride ourselves in our strong, upbeat work culture and dynamic startup feel. We are looking for new team members who are enthusiastic and willing to learn and grow with the company. We’re looking for a Software Developer who can help with developing scripts and tools to support our digital advertising, product, and supply chain ___ We are seeking a highly qualified Software Developer to join our team. The ideal candidate will possess strong data analysis and coding skills. You will be responsible for the design, development, testing, and maintenance of internal software systems, tools, and applications. This role requires technical proficiency, problem-solving capabilities, and the ability to work both independently on tasks and collaborate with other software developers and project managers. This position is classified as a specialty occupation, requiring a minimum of a bachelor’s degree in computer science, engineering, or a related field due to the complexity and sophistication of its duties. • Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli., • 10 Paid Holidays in addition to PTO, • Hybrid Work Schedule, • Regular Team Happy Hours/Events, • Employer Matching for 401(k), • Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance, • Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing, • Life Insurance, • Career Growth: At Reli., our cornerstone core value is Supporting Happiness. Thus, we believe in structured, transparent career development to support team members. This role features a Growth Plan with robust training and ongoing support to help you advance to the next level. With each Level, you'll have the opportunity to expand your expertise and take on greater responsibilities, earning performance-based compensation increases along the way. We also support your growth beyond Software Developer, ensuring your career path remains rewarding and ___, • Hybrid Remote: Reli. is headquartered in Cerritos. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate team bonding and collaboration., • Develop, optimize, and maintain complex Python scripts to support large-scale processes in digital advertising, supply chain management, and product launches., • Create modular, reusable codebases that improve efficiency and scalability., • Participate in the design and architecture of new systems and solutions, contributing to discussions on best practices and technical strategies., • Perform advanced data analysis to uncover trends, correlations, and actionable insights, supporting team strategies for customer acquisition, advertising performance, and operational improvements., • Collaborating with digital advertising, product, and supply chain teams to identify and pursue opportunities for optimization, • Take ownership of projects from scoping to deployment, ensuring adherence to timelines, quality standards, and stakeholder requirements., • Devising strategies to support marketing and advertising initiatives for driving growth/customer acquisition, • Provide feedback to Junior Software Developers (JSDs) on code reviews, share best practices, and support technical growth., • Bachelor’s or Master’s degree in computer science or related discipline (mathematics, physics, engineering), • 3+ years of coding experience working on a team of developers, • Proficiency in Python, with a strong understanding of libraries such as Pandas, NumPy, and SQL for data processing., • Interest in eCommerce and digital advertising, • Strong Attention to Detail - Understanding the importance of following detailed specifications for generating scripts with the desired functionality, • Resourceful - independent and a problem solver, • Feedback Oriented - Willingness to learn and incorporate constructive feedback

Full-time Description About Le'fant Le’fant is a rapidly growing CVE Certified, Service Disabled Veteran Owned Small Business specializing in management consulting for the federal government. Our compensation and benefits plans are designed to attract and retain the industry's best talent to provide the highest quality services to the Federal Government. We offer 40lK matching, customized health plans, dental and vision insurance, life insurance, short and long term disability coverage, an incentives program to recognize exceptional behavior and competitive base salaries. We hire the best to provide the best service. Le’Fant is seeking an experienced Full Stack Developer to design, develop, and maintain custom software and database applications for both legacy and modernized systems. You will work collaboratively on a product team, contributing to all phases of the software development life cycle, including planning, coding, testing, release, and retrospectives. This role requires hands-on experience with Java or C# (.NET Core), Spring MVC/Boot, Angular or React, relational databases (PostgreSQL, Hibernate, Entity Framework), and full-stack system design and integration. You will also support code quality practices, mentor junior team members, and provide innovative solutions to complex technical problems. Responsible for: • Designing, developing, and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight, • Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success, • Providing improvements to the product(s) being supported, • Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases, • Supporting release planning with conceptual design and development / refinement of software engineering guidelines, • Analyzing complex project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components, • Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports, • Providing mentoring to junior members of the team Requirements • Must be a U.S. citizen., • All work must be performed within the United States., • Must have the ability to pass CBP background investigation, criteria include but are not limited to:, • 1-year check for misconduct such as theft or fraud, • 1-year check for illegal drug use, • 3-year check for felony convictions, • College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline. Equivalent professional experience will be considered in lieu of degree, • Professional Experience: at least seven (7) years related technical experience, with software design, development and implementation in a Windows Environment You’ll Bring These Qualifications: • Demonstrated professional experience with our tech stack: Java / C# (.NET Core), Hibernate, PostgreSQL, Spring MVC, Spring Boot, Angular / React., • Experience creating reusable libraries, developing interactive and responsive interfaces, implementing complex solutions, encouraging quality code through conducting reviews/leading tests, and applying beautiful visualizations to solutions, • Ability to implement new features by transforming mockups into fully functional user interfaces integrated with API enabled microservice built on Spring-boot/Java or C# (.NET Core) based backend, • You can provide detailed examples of instances where you have bridged the gap between user interface design and technical implementation, • Genuine passion for user experience and user-centric development, • Persistence- continuously research new and best coding practices, • Adept at optimizing application for maximum speed and scalability, • Exceptional communication skills that include leading design-related conversations, ability to build and nurture good relationships and foster an environment for collaboration, • Experience with source code control systems and concurrent development workflows (Git preferred), • Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management., • Technical Certifications, such as AWS Certified Developer, AWS Certified Solutions Architect, OCP Java, etc., • DevOps experience /CI/CD pipeline., • Ability to support and enhance applications built on a Spring Boot or .NET Core technical stack PLEASE NOTE THERE MAY BE SOME TRAVEL TO WASHINGTON DC AREA A FEW TIMES A YEAR EEO Statement: It has been and will continue to be a fundamental philosophy and policy of Le’fant not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, sexual gender, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Pay Transparency There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, the individual’s particular combination of education, knowledge, skills, competencies, and experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis as well as contract-specific affordability and organizational requirements. Annual salary is just one component of Le'fant's total compensation package. Le'fant provides a variety of benefits to employees, including but not limited to, health insurance coverage, life and disability insurance, a 401k plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Le’Fant maintains compliance with all federal, state, and regional labor laws and regulations for the workforce lifecycle, for all candidates and employees, regardless of employment status. This commitment applies across temporary, part-time, full-time, and salaried positions, complying with regulatory minimum wage rates and exempt salary thresholds. We accept applications on an on-going basis and there is no fixed deadline to apply. Since this position can be worked in more than one location, the range shown is the national average for the position. A reasonable estimate of the current range is $60,000 to $126,000

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Invoca is the leading AI-powered conversation intelligence platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing the intent behind every phone call, text, and chat, Invoca drives better customer experiences, increases revenue, and improves operational efficiency. We are a dynamic, fast-growing company with a collaborative culture and a passion for innovation. Are you a technical product leader passionate about the intersection of MarTech, privacy, and AI? Do you thrive on the challenge of navigating complex technical ecosystems to drive measurable business outcomes? At Invoca, we are looking for a Senior Technical Product Manager to lead our evolution into multi-channel, revenue-oriented interactions. This role is at the heart of our platform, bridging the gap between sophisticated web attribution and the next generation of two-way conversational messaging. You will own the technical strategy for how we identify, attribute, and engage customers across the entire journey. As a Senior Technical Product Manager, you will lead the vision and strategy for Invoca’s attribution engine and our expanding SMS engagement capabilities. You will define the roadmap for our JavaScript Tag, attribution, interaction flows, and phone number management, including continuing to evolve our two-way SMS messaging capabilities geared toward driving revenue. This is a high-impact role that requires a "self-starter" mentality, a deep sense of ownership, and a refusal to settle for the status quo. You will report to the Senior Director, Product Management as a key individual contributor, ensuring our platform remains compliant and performant in an increasingly complex privacy landscape. • Strategy & Roadmap: Execute the roadmap for attribution features, prioritizing self-serve configuration and intuitive setup., • Multi-Channel Innovation: Lead the expansion into two-way SMS messaging for revenue-driving use cases., • Technical Ownership: Manage requirements for JavaScript, tags/pixels, consent management, and attribution, including browser privacy changes and server-side tracking., • Compliance Management: Oversee business and phone number registration with carriers, including 10DLC and toll-free messaging policies., • AI Integration: Partner with AI teams to develop agentic experiences that make platform configuration more intuitive., • Full-Lifecycle Leadership: Own discovery, design, execution, and iteration based on performance metrics and customer feedback., • Some Travel: Participate in customer on-sites, industry conferences, internal concept sprints, and "hackstarts" to drive product discovery and innovation., • Stakeholder Influence: Communicate technical concepts to engineering and business teams while acting as the product owner for an agile scrum team., • Experience: 5–7 years in technical product management within B2B SaaS or enterprise MarTech/AI., • Technical Depth: Expert knowledge of JavaScript, consent management, and multi-touch visitor journeys., • Messaging Expertise: Experience SMS-enabling businesses, including knowledge of 10DLC/Toll-Free carrier rules., • AI Knowledge: Familiarity with agentic AI, LLMs, or modern orchestration frameworks., • Execution: A track record of solving complex technical problems with urgency and accountability., • Strategic Thinking: Strong analytical skills and the ability to succeed in ambiguous environments. This role is remote and open to candidates located in the United States and Canada only. Please note that we are unable to provide visa sponsorship for this position at this time. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Role Details Location: Remote Type of Support: Phone, Email Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules (subject to business requirements) Work Schedule: Open to shifting schedules (subject to business requirements) Expected Start Date: Immediately About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role As a Customer Support Specialist (Japanese - Keigo Speaker), you will handle requests, bug reports, and various issues reported by users from the Partner's Platform via tickets, and provide phone support in native, honorific Japanese. You will be the primary point of contact between our existing and potential Students and Instructors in the Japanese market. Additionally, you will be responsible for ensuring the quality of courses uploaded to the Partner's Platform by reviewing them for compliance to customer satisfaction, critical thinking, reading between the lines, and the ability to make quick and accurate decisions. What You’ll Do: • Provide professional, empathetic, and helpful responses to customer support tickets via email, phone calls and internal tools., • Master the product you support, learning all its nuances and keeping up-to-date with the latest updates and support policies., • Troubleshoot technical issues reported by Students and Instructors and offer solutions or workarounds., • Work on special short-term projects required and requested by the hiring client What We Expect From You: • 1+ years of experience in customer support for Japanese businesses., • Excellent (near-native) written English, • Knowledge and experience in using Honorific Japanese (Keigo), • Amazing customer service skills, • Proactive attitude and the willingness to take the initiative without being asked to, • Strong attention to detail, • Ability to quickly communicate through accurate and timely typing, • Handle difficult conversations and challenging situations, • Ability to work without micromanagement, • Strong reading comprehension and problem-solving skills, • Strong technical proficiency with the web, computers, and smartphones, • Flexibility with schedules and days off What You’ll Get In Return: • Remote working arrangements, • Competitive base salary, • Generous paid time off, • Comprehensive benefits package including medical, dental, and vision options, • Competitive retirement benefits, • Access to free posture-based fitness workouts from home, • Training and professional development opportunities, • Be part of a people-first, values-driven organization Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. • Care for others: Empathy is a key driver. When people thrive, so does the mission., • Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward., • Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next., • Take ownership: Bold choices with integrity at the core—that’s how impact lasts., • Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning. Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact ___. PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center ___.

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services. • Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services., • Provide clear and accurate information about account management, transactions, and financial services., • Assist customers with troubleshooting issues and resolving complaints promptly and professionally., • Document all customer interactions in the CRM system for quality assurance and follow-up purposes., • Collaborate with various teams to enhance the customer experience and ensure continuous improvement., • Stay updated on evolving products, industry trends, and company policies to offer informed support., • Fluency in Danish (both written and spoken); proficiency in English is also required., • Experience in customer service, preferably in the financial technology or finance sector., • Strong problem-solving skills and a customer-oriented mindset., • Excellent communication skills with an emphasis on clarity and empathy., • Proficient in CRM systems and comfortable with standard office applications., • Self-starter with the ability to work independently in a remote or hybrid environment., • Willingness to relocate to Greece and immerse yourself in a new culture., • Competitive Monthly, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

About AlignOps AlignOps is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who share a common commitment to innovation, creativity, integrity, and delivery beyond our customers’ expectations. AlignOps delivers operational tools to scale and grow the construction business. With powerful solutions configurable to meet our customers' unique needs, AlignOps powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to make informed decisions that yield tangible results. We seek talented individuals who thrive in a dynamic, challenging, and rewarding work environment and emulate humility, drive, transparency, and customer service in everything they do. Job Description We are looking for a talented Product Manager to take ownership of one of our core product lines. You will lead the strategy, execution, and lifecycle of this product, working cross-functionally with engineering, design, customer support, and sales to drive feature development, optimize user experience, and ensure our product continues to meet the evolving needs of our customers. Responsibilities • Product Ownership, • Own the roadmap, backlog, and strategy for the assigned product line. Ensure continuous improvement and market relevance., • Customer Discovery & User Research, • Engage with customers to understand their needs, workflows, and pain points. Conduct interviews, usability testing, and surveys., • Roadmap Planning & Execution, • Collaborate with stakeholders to define quarterly goals. Translate business needs into clear product requirements and user stories., • Cross-Functional Collaboration, • Work closely with engineering and design to deliver high-quality features on time. Partner with marketing and sales for go-to-market planning., • Performance Monitoring, • Use analytics and feedback to evaluate product success, identify opportunities, and prioritize improvements., • Stakeholder Communication, • Regularly update internal stakeholders on product direction, status, and key metrics., • Other duties as assigned Qualifications • 3–5 years of product management experience, preferably in B2B SaaS or mobile application environments., • Proven track record of owning and improving an existing product or product line., • Strong analytical and problem-solving skills; data-informed decision-making., • Excellent communication and stakeholder management abilities., • Experience working in Agile/Scrum teams., • Familiarity with tools such as Jira, Figma, Mixpanel, or similar platforms., • Bonus: Prior experience in safety, compliance, construction tech, or inspection/audit software. This is a full-time remote position located in the US. Employees hired within a designated radius of the office are expected to work on-site according to a schedule set by management based on the requirements of their role. Benefits & Compensation • The US base salary range for this full-time position is $115,000-$125,000. Our salary ranges are determined by role, level, and location., • The AlignOps benefit program includes health, dental, and vision coverage. In addition, the company offers disability, life insurance, PTO, and a 401(k) plan.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. Join us at the intersection of healthcare operations, analytics, and SaaS technology. We're seeking an experienced Technical Solutions Engineer specializing in SaaS integrations. The successful candidate will have significant experience using a variety of different protocols (FHIR, HL7, etc.) with leading EHRs such as EPIC and Cerner. ***This role is FULLY REMOTE, though you MUST reside within the United States and be legally authorized to work in the United States. Key Values of all TeamBuilders • Committed to driving growth and delivering value for clients, • Innovative and collaborative, focused on effective implementation of our product, • Entrepreneurial and ownership mindset, • Innovative and agile approach to product and customer success What you'll do • Design, develop, and maintain scalable and robust integrations between TeamBuilder and customer EHR systems (such as EPIC, Cerner, etc.)., • Troubleshoot integration issues and provide timely resolutions to ensure uninterrupted data flow and system interoperability., • Design and develop sophisticated REST API platforms ensuring comprehensive system integration., • Analyze service and application performance using various programming languages, tools, and techniques focused on integration., • Conduct thorough testing and validation of EHR integrations., • Develop and maintain automated testing frameworks and CI/CD pipelines tailored for integrated systems., • Create documentation to support integration processes and workflows., • Guide non-technical users in applying integrated software and hardware systems most effectively and efficiently., • Support applications with an understanding of system integration, test planning, scripting, and troubleshooting., • Communicate project status, issues, feedback, ideas, to various teams., • 10+ years of experience as an integration engineer, software engineer, or related discipline., • 5+ years of proven experience integrating third-party vendor projects with large EHR systems (including Epic)., • Strong Python programming skills., • Strong knowledge of healthcare interoperability standards, including FHIR, HL7v2, and SMART on FHIR., • Proficiency in solution design principles and practices, system development methodologies, and software life cycles., • Familiarity with diverse technical integrations, technologies, and processing environments, including cloud and SaaS technologies., • Skilled in solving complex production issues., • Epic Certification(s), • Prior experience with HL7, DICOM, and other interoperability standards Shape the future of healthcare technology in a high-growth SaaS environment. * Work closely with experienced leaders and innovators in digital health. • Influence data and strategy processes from the ground up as we scale., • Thrive in a culture that values curiosity, collaboration, and continuous improvement. Additional Information • Job Type: Full-time, Exempt, Remote, • Compensation: Competitive including paid time off, medical benefits, 401k and the potential for performance bonus and/or equity., • Culture: We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Benefits & Compensation When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es)). Job Summary This Account Executive position will be working primarily remote. You will work with members of our sales team and prospective clients to build trusting relationships and understand their unique challenges and goals. You will be responsible for selling Diagnostic Imaging solutions into health systems, hospitals, diagnostic imaging, and oncology centers, and will serve as the single point of contact for clients as they explore equipment and service offerings with United Imaging. Duties & Responsibilities • Develop and implement a sales territory management strategy., • Create and maintain a qualified sales funnel to ensure over-achievement., • Cultivate and maintain relationships with key clients and across all levels of the organization, • Drive client satisfaction, customer focus is KEY., • Achieve sales quota for your assigned territory., • Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales (proposals, quotations, contracts, product demonstrations, negotiations, etc.)., • Engage and leverage the internal team to advance client relationships and execute sales strategies. Education • Candidates will have 3-5 years of quota carrying sales experience., • Experience leveraging CRM solutions for territory management; Salesforce.com desired., • Customer oriented, motivated., • Willing to travel extensively within assigned territory (at least 75%), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling., • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Nuans Design Location: Fully Remote Job Type: Full-Time Salary: $44,000–$46,000, based on experience Our client, Nuans Design, is a modern furniture importer and distributor serving the commercial interiors market across North America. We partner with innovative international brands and designers to bring distinctive, design-forward furniture to restaurants, hospitality spaces, workplaces, and other thoughtfully designed environments. Our clients include leading names across tech, hospitality, and lifestyle brands, and we are passionate about delivering furniture that balances aesthetics, quality, and practicality. As a growing company with an entrepreneurial mindset, we value people who are detail-oriented, collaborative, resourceful, and excited to be part of a design-driven business. Nuans Design is seeking a highly organized, proactive, and detail-oriented Account Support Specialist to support our sales and operations team. This is an ideal role for someone who enjoys client communication, order management, problem-solving, and keeping complex projects moving smoothly behind the scenes. In this role, you will help manage the day-to-day coordination of client accounts, orders, invoicing, logistics, and internal follow-up. You’ll play a key part in ensuring a smooth experience for our B2B clients from quote to delivery. This is a fully remote position, but candidates should be comfortable working East Coast business hours. • Serve as a key point of contact for client support and account coordination, • Answer incoming calls and respond to client inquiries in a professional, timely manner, • Process and enter orders accurately for custom and high-end furniture products, • Prepare and manage invoices and related order documentation, • Monitor accounts receivable/payable and assist with account reconciliation, • Coordinate shipping and delivery logistics to help ensure timely fulfillment, • Maintain accurate records of orders, specifications, pricing, and shipping details, • Communicate order updates, ETAs, and ship dates to clients, • Follow up on open quotes and pending client needs, • Work cross-functionally with internal team members, vendors, and logistics partners to keep projects on track, • Support operational workflows and help identify opportunities for greater efficiency Requirements • 2+ years of relevant experience in account support, customer service, sales support, operations, logistics, or order management, • Experience in a B2B company preferred, • Strong organizational skills and exceptional attention to detail, • Ability to manage multiple moving pieces and prioritize effectively, • Clear, polished written and verbal communication skills, • Comfortable working independently in a remote environment, • Strong follow-through and a proactive, solution-oriented mindset, • Proficiency with Google Workspace, Excel, and Word, • Experience with QuickBooks or similar invoicing / accounting systems is a plus, • Experience in furniture, interiors, distribution, importing, shipping, or logistics is a plus, • Must be authorized to work in the USA and complete an I-9 form for employment eligibility verification., • Highly dependable and responsive, • Calm under pressure and good at juggling priorities, • Process-minded, but flexible when things change, • Comfortable communicating with clients, vendors, and internal team members, • Someone who takes ownership and genuinely cares about getting the details right, • Fully remote role, • Company-paid medical benefits, • Generous paid time off, • Monthly bonus incentives, • No nights or weekends, • Opportunity to grow with a design-driven, entrepreneurial company, • Collaborative culture where your contributions are noticed and valued If this sounds like a fit, we’d love to hear from you. Please submit your application along with your resume to be considered for the role. Nuans Design is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Nuans Design has retained Atomus Partners for this search. Emails from recruiters may come from @atomuspartners.com. No recruiting agencies, please. Salary Description $44,000–$46,000 annual salary, based on experience

Full-time Description If you are a motivated and experienced Senior Accountant looking to take your career to the next level,we would love to hear from you! Location: St. Louis, MO or Dallas, TX Work Schedule: Hybrid (2 days in office / 3 days remote) Annual Salary: $85-$90k Additional Annual Bonus: Up to 8% The ideal candidate for the Senior Accountant role will have a minimum of 2 years of public accounting experience, hold a CPA certification, and be bilingual in Spanish and English. They should have a proven track record of success in managing complex financial operations. As a Senior Accountant, you will play a crucial role in ensuring the accuracy and integrity of our financial reporting, while also contributing to the strategic growth of our company. The Gund Company is a leading manufacturer and fabricator of engineered material solutions, specializing in customized insulation parts. With 12 facilities worldwide, we pride ourselves on our consultative, engineering approach to understanding customer needs and our reputation for outstanding customer service and quality. Key Responsibilities Senior Accountant: • Prepare and review financial statements in accordance with GAAP., • Manage month-end and year-end closing processes., • Conduct financial analysis and provide insights to support business decisions., • Ensure compliance with federal, state, and local tax regulations., • Oversee accounts payable and receivable functions., • Collaborate with internal and external auditors., • Mentor and train junior accounting staff., • Bachelor's degree in Accounting, Finance, or related field, required., • Minimum of 2 years of public accounting experience, required., • Minimum of 2 years consolidation experience, required., • Strong knowledge of GAAP and tax regulations., • Excellent analytical and problem-solving skills., • Proficiency in accounting software and Microsoft Office Suite., • Exceptional attention to detail and organizational skills., • CPA certification. Why Join Us • Competitive salary and benefits package., • Opportunities for professional growth and development., • Collaborative and supportive work environment., • Access to cutting-edge technology and resources., • Paid Time Off (PTO) and Paid Holidays, • Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability, • 401(k) retirement savings program with 50% employer match (up to 6% of contributions), • ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned - Shares are awarded each year based on profitability with no out-of-pocket investment.Join a company that values your contribution and invests in your future.Apply today to start your career with The Gund Company! Reasonable accommodation(s) for the Senior Accountant may be made to enable individuals with disabilities to perform the essential functions of the Senior Accountant position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 0722025 RJ MW LD Salary Description $85-90K

Who is Bond-Pro: Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to insurance companies to manage their specialty line of Surety Bonds. This position is open only to candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation support is not available. This is a 100% remote position. The Role: This role will lead a small team of technical support analysts who are responsible for level two and level three external client support. Our technical support team provides support for OUR software products which are licensed to insurance carriers and insurance agencies. This role provides: • Day to day organization to the support team efforts, • Support to clients directly – this is not just a management role, • Seasoned customer handling when dealing with pressure situations or complex client concerns, • A quick learner – needed to learn our software and industry, • Highly personable – strong EQ and sense of humor – able to reach a wide range of people, • Uncommon sense, • Strong work ethic that inspires others, • Appreciative of a good team environment We are seeking individuals with strong analytical and customer service skills who have experience working as a software vendor resolving a wide variety of customer issues. The successful candidate will have experience with complex ERPs (SAP, Oracle, etc.) supporting customers in both web-based and client server environments. Property and casualty insurance industry experience is preferred, but financial services or banking industry experience is acceptable. Requirements: • 10+ years of experience in software technical support/client success positions., • 5+ years of experience in SaaS vendor support, as opposed to internal customer support., • Recent experience supporting customers in client server environments, not just web-based environments. This is a crucial requirement., • Excellent communications and customer service skills., • Medical insurance, • Dental insurance, • Vision insurance, • 401(k) matching Bond-Pro’s fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds. Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products. Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace. Learn more about us at ___

HEALTHCARE RECOVERY SPECIALIST We're hiring immediately! Full-time positions available with NO contracts. Work only two nights per week (11:00 a.m. – 7:30 p.m. and 10:00 -- 6:30) and three days a week (8:00 - 4:30). Interview and get hired on the same day! Enjoy your weekends! We promote within. Base pay starts at $17.50 per hour, plus an uncapped bonus plan paid monthly. Salary Range: $40K - $60K+. Paid training lasts 45 days. Once training is successfully completed (~90 days), you can work from home. YOU MUST LIVE WITHIN A 1-HOUR RADIUS OF THE RALEIGH-DURHAM-CHAPEL HILL, NC AREA. We provide all the necessary equipment. Comprehensive Training Program including FDCPA, HIPAA, FCRA, and TCPA. Previous experience in healthcare collections or revenue cycle management preferred. We're looking for professionals seeking a career in a fast-paced environment. Do you possess collaborative, technical, and customer service skills? Are you confident with an entrepreneurial mentality? Are you able to work independently and as a remote teammember? Healthcare Recovery Specialists will handle various tasks, including: • Answering inbound and outbound calls to ensure timely payment of accounts for debt collection services., • Negotiating and qualifying payment plans., • Meeting quality assurance, productivity, and attendance standards., • Clarifying amounts owed and resolving disputes., • Responding to customer requests and recording information accurately and efficiently., • Compliance with all Federal, State laws and Collection Regulations. Desired Skills & Experience: We're currently seeking self-motivated, energetic professionals with the ability to work remotely. The ideal candidate will be mature, competent, organized, and efficient. Ability to follow a Script. Bilingual skills are a plus. We utilize the Zoom application for daily communications. Supervisory and technical assistance is available throughout the workday. Department Meetings and Monthly Performance Reviews are conducted virtually. Twice a year in-person outings (Durham Bulls, Axe Throwing, Boxcar Bar & Arcades, fancy dining). To be considered for this position, you MUST have: • Typing speed of 40+ words per minute., • High School Diploma or Equivalent., • Working knowledge of Microsoft Office., • 1 year of experience in an office or remote environment., • Must reside in a quiet environment with access to an office or private space., • Verfied Internet access with a minimum speed of 100 MBPS., • Self-confidence in asking for payment and helping customers resolve their past due balances., • Excellent communication and listening skills., • Professional and courteous demeanor. Established in 1975, Bull City Financial Solutions (BCFS) has been a leading provider of Accounts Receivable Management solutions to esteemed corporations and organizations nationwide. Our track record speaks for itself. We consistently outperform other firms in the industry, thanks to our certified and highly skilled staff. We believe in equipping our team with top-notch training, motivation, competitive compensation, and fostering a positive work environment, all crucial elements for success. BCFS adheres to the Blueprint Quality Management System (BQMS) Certification, the highest standard recognized by ACA International (Association of Credit and Collection Professionals). With extensive expertise in delinquent collections, we specialize in serving clients across various sectors, including Healthcare, Utility, Government, and Finance. Benefits at BCFS include: • 18 days of paid time off, accruing at 1.5 days per month., • Employee's Simple IRA Account (qualification after one year of employment)., • Opportunities for career growth and advancement within the company. We believe in promoting from within, fostering a culture of continuous learning and development.

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote Job Description We are looking for anEnterprise Account Executiveto drive new business revenue across theNortheast region. This is a high-impact, field-oriented role for a seller who can create demand, challenge customer thinking, and help large organizations reimagine what IT can deliver to the business. Why this role matters The next evolution of IT is not just about uptime. It is about experience, productivity, automation, and measurable business value. As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End User Computing teams, Service Desk leaders, and IT Operations executives answer questions like: • How do we find and fix technology issues before employees report them?, • How do we reduce ticket volume and improve service quality at scale?, • How do we measure whether employees are actually adopting new tools, including AI?, • How do we turn IT from a cost center into a driver of productivity and employee experience? What you will do You will own new business growth across your assigned territory by building a strategic territory plan, creating executive-level demand, and driving complex enterprise sales cycles from initial engagement through close. • Build, manage, and execute a regional sales strategy for the North Central territory., • Prospect aggressively into enterprise accounts and develop qualified pipeline., • Identify business pains tied to employee productivity, IT support, application adoption, digital transformation, and AI readiness., • Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership., • Evangelize Nexthink's value proposition and educate customers on the rapidly evolving DEX category., • Partner with Nexthink's business development, marketing, channel, solution consulting, and professional services teams to create and advance opportunities., • Lead discovery, business case development, executive presentations, proof-of-concept alignment, negotiation, and close., • Manage customer expectations throughout evaluations and proof-of-concept cycles., • Sell the full Nexthink solution, including software, services, and support, to ensure long-term customer success., • Build trusted relationships that create expansion opportunities and durable customer value. You are a high-performing enterprise seller who knows how to create a market, not just respond to one. You are energized by new categories, complex problems, and executive conversations where you can connect technology to measurable business outcomes. • 7+ years of enterprise technology sales experiencein a fast-paced, competitive B2B SaaS or enterprise software environment., • A proven record of quota overachievement, such as President's Club, top rep performance, or consistent attainment above plan., • Experience selling complex solutions to large enterprise IT organizations., • Ability to evangelize emerging categories and educate buyers on new ways of solving business problems., • Strong executive presence and the ability to sell across technical, operational, and business stakeholders., • Discipline in territory planning, account strategy, pipeline generation, qualification, forecasting, and deal execution., • Comfort managing proof-of-concept processes and aligning technical validation to business value., • A consultative sales approach with strong discovery, storytelling, and value-selling skills., • High ownership, urgency, resilience, and intellectual curiosity., • Bachelor's degree or equivalent experience., • Sold disruptive or category-creating technology in an early-stage, high-growth, or market-expansion environment., • A track record of opening new logos and building territory from the ground up., • The ability to simplify complex technical concepts into clear business outcomes., • A strong partner ecosystem mindset and experience working with channel, alliance, or services partners. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free accessto professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. Videos To Watch

Location: Greater Boston Area Salary: $96,000 - $98,000 per year with $78,480 compensation at 100% plan (Uncapped bonus for exceeding plan) • Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide? • Our Culture: A work environment that values diversity, inclusion & belonging, • Competitive Compensation: Day 1 Benefits & Competitive Salary, • Retirement Benefits: Matching 401K & Profit-Sharing Program, • Professional Growth: Clear pathways for Career, Leadership, and Personal Development, • Health Benefits: Flexible Spending/Health Savings Accounts, • Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan, • Education: Tuition Assistance Program for both graduate and undergraduate levels, • Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs, • Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!, • Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one's career and personal development ADDITIONAL COMPENSATION: * • For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan., • For Employees who reside in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA). Shimadzu Scientific Instruments is seeking a LCMS Sales Specialist to promote and grow sales of Shimadzu's premier LCMS portfolio, including LCMS Single Quad, LCMS-QQQ, Q-TOF, MALDI, CLAM, Applications Specific Accessory devices and Application Specific Software's. In this role, you will act as a consultative sales expert, taking full ownership of a defined territory (Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, Connecticut, Upstate New York) and associated product lines while strategically developing the territory for sustainable year-over-year growth. A critical component of the role will be closely collaborating and joint selling activities with the region's team of analytical sales engineer colleagues. This is a field-based role. While some administrative responsibilities may be handled from home or the regional office in Marlborough, MA, the position is not a remote WFH (work from home) role and requires frequent, near-daily customer site visits within the territory. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Sales & Business Development: • Identify and prioritize new client opportunities; manage and grow existing accounts., • Develop and execute strategic sales plans to achieve revenue goals., • Provide consultative support and product guidance to customers., • Deliver technical presentations and represent Shimadzu at trade shows and industry events., • Coordinate with field application specialists and lab teams to deliver technical solutions., • Operate in a collaborative, team-based sales environment., • Generate quotes, negotiate terms, and manage the closing process., • Ensure compliance with procurement processes and purchasing protocols. EDUCATION AND QUALIFICATIONS: • Bachelor's degree in Chemistry, Biochemistry, or a related field, • Minimum 1 year of laboratory experience with LCMS instrumentation, • At least 1 year of successful capital equipment sales experience required Two or more years of B2B direct sales experience in capital equipment sales is strongly preferred • Strong technical aptitude with demonstrated ability to understand LCMS instrumentation, customer applications, and scientific workflows, • Demonstrated ability to build and maintain effective customer working relationships at all organizational levels, • Proven experience in developing and executing sales and/or field marketing strategies to drive growth and account expansion, • Proficient in the use of CRM systems for pipeline management, forecasting, and reporting, • Must be able to travel extensively within the assigned territory, • Strong analytical thinking and strategic territory planning capabilities, • Valid driver's license required At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. COMPENSATION AND BENEFITS: This role is an exempt, full-time position that is benefits-eligible. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit . Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage. Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. (Note: Residents of California and Puerto Rico will have the 8 personal days substituted with state-required sick leave hours on a per-pay accrual basis.) After one year, employees are eligible for a generous short-term disability program, with 100% of the monthly premiums covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7-12. The starting base salary range for this position is $96,000 to $98,000 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes a commission plan based on sales territory performance, paid each payroll period. A discretionary year-end bonus may also be provided based on overall company performance. The offer package includes a company car with a fuel card, subject to a $55 per pay deduction for personal use. A company phone is also provided, fully paid by the employer, and can be used for personal purposes while remaining 100% company property. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please ___. BehaviorsFunctional Expert - Considered a thought leader on a subject Innovative - Consistently introduces new ideas and demonstrates original thinking Thought Provoking - Capable of making others think deeply on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or integrity EducationMasters of Business Administration (preferred) Bachelors of Chemistry (required) Skills • Instrument- LCMS (required), • Sales (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Summary: The Customer Account Manager is a key contributor to the instED team, He/She will have assigned accounts and will be responsible for all customer-facing account management, implementation, and revenue growth activities. He/She participates with management to design and implement scalable business processes related to existing customer business and relationship management. The Customer Account Manager applies a data-driven approach to assist customers in realizing the full value proposition of instED's service delivery model. He/She is hyper-focused on partnering directly with customer stakeholders to manage the day-to-day activities and identify opportunities to improve their overall return on investment (ROI) by increasing the use of instED services (by their providers, clinicians, members, and patients). The Customer Account Manager must be comfortable operating in a fast-paced, start-up environment, as part of a committed team of individuals focused on responsibly reducing health care costs and increasing patient and provider satisfaction across all instED customers. This role reports directly to the Director, instED Business Development, and works closely with instED business development, marketing, technology, product, and operations teams. Essential Functions: • Available to meet with assigned customers, when necessary, either remote or in person., • Responsible for maintaining current service activity as well as growing service volume and revenue from each assigned customer., • Leads training sessions with customer constituents (customer staff, network providers, others)., • Designs customer demand generation and outreach strategies and programs. Engages customer leadership to gain their support for activities related to increasing provider and member patient adoption and utilization of instED services. Oversees and monitors the execution and performance of these strategies and programs., • Responsible for monitoring customer utilization data and taking appropriate action based on data trends and analysis., • Participates in regular customer staff and provider meetings and other engagements to build awareness of instED services and promote utilization. Meetings may be onsite and remote., • Responsible for reporting to instED management team daily, weekly, monthly, quarterly, annual customers utilization metrics and other relevant data., • Designs and executes project plans related to the implementation of new instED customers locally, regionally, nationally. Manages new customer implementations., • Manages the contract renewal process to maintain clients and increase visit activity., • Establishes and leads monthly and quarterly QBR and governance meetings with customer executive stakeholders reviewing activity and ROI., • Serves as first point of contact for general service, technology access, or other questions as well as customer leadership issue management, resolution, and escalation when necessary., • Provides feedback on instED service and technology enhancements based on customer feedback and requests., • Participates with members of instED Marketing, Technology, Process Innovation and Operations teams in the ongoing optimization of instED's service delivery model, through communicating customer feedback, participating in ideation sessions and platform user acceptance training (UAT), etc., • Content development for marketing and outreach campaigns and marketing activities., • Attends trade shows and industry events, • Meet onsite at customer locations, • Perform any other job related duties as requested. Education and Experience: • Bachelor's degree required, • Equivalent years of relevant work experience may be accepted in lieu of required education, • Five (5) years experience working in account management, customer management, sales, provider network management, customer service, management consulting, and/or customer-facing business operations roles required, • Five (5) years experience working in a clinical or health insurance organization, or payor or provider environment preferred Competencies, Knowledge and Skills: • Proficiency using MS Office, specifically Excel, PowerPoint, Salesforce.com, Power BI, Patient Ping, other analytical tools., • Ability to manage customers through the contract renewal process., • High analytical acumen; experience reviewing and managing key performance indicators (KPIs) and generating actionable insights., • Strong written and verbal communication skills; comfort delivering presentations to range of audiences., • Highly organized; able to develop and manage against detailed project plans, including interim milestones and deliverables., • Enjoys multi-tasking and managing an assigned book of business, • Comfortable working in a fast-paced, start-up environment with rapidly evolving priorities and deliverables., • Passion for healthcare and strong interest in alternative service and delivery models. Licensure and Certification: Working Conditions: • General office environment; may be required to sit or stand for extended periods of time, • Currently a hybrid working opportunity within office and remote Compensation Type: Salary Competencies: • Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Sr Medical Writer Publications - Sponsor Dedicated - Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Leads the clear and accurate completion of medical writing deliverables, ensuring scientific information is presented clearly and accurately. Manages medical writing activities associated with individual studies, coordinating medical writing activities within and across departments with minimal supervision. Leads the resolution of comments from the client., • Completes a variety of documents that may include journal manuscripts; and abstracts, posters, and presentations for scientific meetings., • Adheres to established regulatory standards, including, but not limited to, ICH E3 guidelines, as well as company standard operating procedures, client standards, and company and/or client approved-templates, authorship requirements, and style and formatting guides, when completing medical writing projects, on time and on budget., • Coordinates quality and editorial reviews. Ensures source documentation is managed appropriately. Leads team document reviews, and reviews documents as needed., • Acts as peer reviewer for internal team to ensure document scientific content, clarity, overall consistency, and proper format., • Interacts and builds good working relations with clients, department head, and peers in data management, biostatistics, regulatory affairs, and medical affairs, as necessary, to produce writing deliverables., • Identifies and proposes solutions to resolve issues, escalating as appropriate. Provides technical support, training, and consultation to department and other company staff. May contribute to development of internal materials and presentations or changes to internal process, standard practices, and capabilities., • Mentors and leads less experienced medical writers on complex projects, as necessary., • Develops deep expertise on key topics in the industry and the regulatory requirements and guidelines that affect medical writing., • Aware of budget specifications for assigned projects, working within the budgeted hours and communicating status and changes to medical writing leadership., • Completes required administrative tasks within the specified timeframes., • Performs other work-related duties as assigned., • Minimal travel may be required (less than 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Location: Boston, MA Field Service/Installation Technician at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? * Excellent Compensation Packages * Medical, Dental and Vision Benefits Effective on Day 1 * 401k Package, Paid Time Off Program, and Profit Sharing * Associate Discounts and Community Giveback Programs * College Tuition Savings Program * Caring Family Culture Toward all Associates * Certified as a FORTUNE Great Place to Work * Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups * Family owned for 90+ years Position Summary: The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment. Do YOU Possess These Skills and Attributes? * Computer proficiency, including knowledge of Windows-based programs * Organizational skills * Problem solving skills * Exceptional communication skills No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes: * Mechanical or Technical experience/education * Electrical, Customer service, Military, or Software/hardware experience * Pneumatics * HVAC Do These Responsibilities Interest YOU? * Providing maintenance and repair services out in the field * Training staff on using equipment * Training customers on using equipment Do YOU Meet These Requirements? * High School Diploma or equivalent * Valid driver's license and clean driving record (Required) * Technical training in the bio-medical or electronics field (Preferred) * Physical: * Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting * Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds * Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders * Able to work in tight spaces * Frequent travel to customer sites (daily) and occasional use of power tools The base pay range of $21.63-25.00/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications (tech in training). Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. The hiring range listed is just one component of our total compensation package for employees. Other financial rewards may include bonuses, profit sharing, and Paid Time Off. Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

Clinical Data Reviewer - Internal Medicine (US, CAN, UK Only) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities ***Clinical Monitoring background is required ***Internal Medicine experience is required ***Must be located in US, CAN, or UK with no sponsorship needs to be considered for this role. • Ensure data readiness for important milestones including, but not limited to, interim analysis, final analysis, snapshots to support submissions, Data Monitoring Committee reviews and publications, • Review participant level data across a study in adherence with CRF Completion guidelines (CCGs) and the Data Review Plan (DRP), • Conduct point-to-point data checks (e.g. verifying the presence of a lab test that satisfies study inclusion criteria) and interpretive analysis (e.g. reviewing to identify inconsistencies in the participant's data)., • Generate queries on discrepant data and follow to resolution including escalation of issues that cannot be resolved through the query process, • Create and use data review best practices and associated data review tools to identify trends and any safety signals, • May identify protocol deviations during routine clinical review and escalation as appropriate, • Follow relevant SOPs and regulations, have an excellent understanding of and comply with applicable training requirements, constantly seeking further improvements in quality and efficiency of clinical procedures QUALIFICATIONS • Bachelor's degree or nursing degree is preferred, • At least 7 years of clinical research experience in the pharmaceutical industry (Strong monitoring experience is a plus), • Background in clinical monitoring or RN strongly preferred., • Direct clinical review and query writing/resolution experience required, • Possess sufficient clinical knowledge to assess if participant data is scientifically and clinically valid., • Prior EDC experience preferred, • Proficient in reviewing large scale listings in Microsoft Excel format(filter, sort, data format (date)., • Basic understanding of how data points from different fields/CRFs interact and how data collection impacts analysis, • Ability to work independently in a virtual setting and as part of a remote team, • Ability to prioritize and adjust work priorities quickly as needed to meet deadlines (i.e. fluid, flexible work style), • Possess basic knowledge of data management including case report form design, workings of electronic edit checks, implementation of data handling conventions and interpretation of data status reports, • Good written and oral communication skills with strong attention to detail required At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $80,600.00 - $145,000.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA-Immunology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Immunology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Immunology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

< Overview: Reporting to the Senior Director, Access and Reimbursement, the National Director, Site of Care will optimize access to Alnylam products through the development of strategic engagement tactics and opportunities with key Alternate Site of Care accounts. This role leads a team of Strategic Account Leads who are assigned account management initiatives and strategies. This position requires a professional who can leverage their technical expertise and experience to meet Alnylam's site of care strategy goals that builds the capacity to support patient access to our therapies and supports an enhanced experience for patients and health care providers. A key component of this role is the ability to establish the strategy, build the processes and identify opportunities that allow the site of care team to deepen customer relationships and manage the agreed upon deliverables at targeted strategic accounts. As such, extensive knowledge of 'buy and bill' products and prior experience with high-touch, specialty products is essential. The successful candidate must be passionate about science and deeply motivated by the quest of delivering seamless patient access to our therapies with the long-term success of the company in mind. They will work collaboratively with both internal and external stakeholders to execute strategic imperatives. Key Responsibilities: • Work with the Senior Director and Market Access Leadership to establish the comprehensive account strategy for key accounts, informed by insights from internal and external stakeholders, to bring the best of Alnylam to the customer, • Strong partnership with internal legal and contracting partners to evaluate strategies and opportunities and in supporting the execution of individual agreements., • Collaborate with Commercial Leadership (Sales, Marketing, Market Access, Distribution and Operations) colleagues to ensure adequate Voice of the Customer in addition to own insights to influence strategic planning across stakeholders that encourages innovation and improves service delivery, • Work with the Senior Director to identify program objectives, identify future targets and KPIs for target accounts that are aligned with organizational and customer priorities, • Analyze and synthesize information from multiple sources to identify and prioritize business opportunities and potential risk across the accounts by applying relevant frameworks and analytical methods, • Lead the execution of the comprehensive account strategy across the Strategic Account Lead team with Key Accounts, • Works closely with internal Alnylam partners to identify enhancements for engagement with key accounts (Ways of Working) across Alnylam, key conference identification, updated language in RFPs and MSAs and resource gaps to fulfill for the team to effectively engage and execute on strategic initiatives., • Anticipate and communicate likely or transpiring market and customer developments, identify third party influence factors and shape the account engagement strategy accordingly, • Coach the team in creating and fostering strong relationships and perception of Alnylam as a strategic partner with senior business stakeholders (C- and D-Suite) in target accounts, including PE-backed groups, to deliver on strategic goals for Alnylam's products across the company portfolio, • Ensure consistent, best-in-class site of care strategic account management practices across all customer engagements, • Negotiate, manage and pull-through agreements that incorporate solutions to strengthen partnerships between Alnylam and strategic accounts, • Manage the individual responsibility for and oversee the team's ongoing contractual agreements and relationships with strategic accounts to strengthen partnerships and unlock new business opportunities, • Lead the team in the Development, execution and oversee quarterly business reviews, strategic planning sessions, and long-term roadmap development with key accounts Qualifications: • Bachelor's degree required, emphasis in business management; Master's degree preferred, • Minimum 10 years' of experience in the life sciences environment, • Minimum 5 years' previous account management experience with health systems or alternate sites of care C- and D-Suite or payors, • Experience leading a team of account managers, • High level of confidence, exceptional written and oral communication skills and executive presence required to engage with a C-Suite audience, • Strong knowledge of the US payer landscape, value-based care and outcome-based models, • Demonstrated ability to successfully mobilize cross-functional partners, including interpersonal skills to foster collaboration and succeed by leading without direct authority, • Deep understanding of both medical benefit and pharmacy benefit, • Strong analytical skills, able to synthesize multi-source information for strategic planning and ability to think critically, challenge conclusions and underlying assumptions, • Self-starter who is enthusiastic about rare disease and Alnylam's core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, • Highly proficient in Microsoft Office Suite, • Ability to travel up to 50%, • Should live near a mid-sized to major airport #LI-ST1 #LI-Remote U.S. Pay Range $210,000.00 - $284,100.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam's robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: ___ AboutAlnylam We are the leader in RNAi therapeutics- a revolutionaryapproach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possibleand are just at the beginning of what's possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, wherean authentic, inclusive culture and breakthrough thinkingfuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Internal Account Director (Recruitment & Retention) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities About the Role: Are you looking to lead strategies that accelerate access to life-saving therapies and transform the patient experience in clinical research? As an Internal Account Director, Recruitment & Retention (R&R), you will play a pivotal role in designing and delivering innovative enrollment and retention solutions for global clinical trials. This senior-level role for a proven leader in clinical trial recruitment. We are seeking an expert with a demonstrated history of driving successful patient enrollment across complex therapeutic areas-someone who brings both strategic insight and operational excellence. You will collaborate across Clinical Trial Management, Project Leadership, R&R Operations, Data Science, Regulatory, and external vendor partners to ensure sponsors achieve enrollment targets on time and with quality. Acting as a trusted advisor, you will represent R&R services in Bid Defense Meetings, client discussions, and sponsor escalations-shaping strategies that directly impact trial success. Core Responsibilities: * Lead Recruitment Strategy: Own the development and execution of patient recruitment and retention plans (PRPs) from study start-up through close-out. * Be the Sponsor's Go-To Expert: Represent R&R solutions in Bid Defense Meetings, pre-award planning, and escalations. * Cross-Functional Leadership: Partner with Clinical Trial Managers, Project Leads, Regulatory, Operations, and Data Scientists to deliver data-driven solutions. * Enrollment Oversight: Track study progress, proactively manage risks, and implement mitigation strategies to protect timelines. * Data & Vendor Management: Analyze performance trends, collaborate with vendors, and apply insights to optimize recruitment outcomes. * Solution Innovation: Contribute to continuous improvement by sharing lessons learned, market insights, and client feedback. * Strategic Partnerships: Build and sustain strong sponsor, site, and vendor relationships to ensure delivery excellence and repeat business. * Mentorship & Growth: Provide guidance to colleagues and strengthen team capabilities as the group expands. Qualifications: * 8+ years of clinical research or clinical trial operations experience, with extensive focus on patient recruitment and retention. * Minimum of 1-2 years in leadership or management roles. * Proven track record of developing and executing successful, measurable recruitment strategies across therapeutic areas. * Strong understanding of global R&R strategies, including decentralized trials, direct-to-patient outreach, and site-facing support. * Ability to manage multiple, complex studies under tight timelines. * Skilled in Microsoft Office Suite; familiarity with clinical trial technology platforms preferred. Critical Skills: * Strategic thinker with the ability to convert insights into actionable recruitment plans. * Exceptional communicator and presenter, able to influence senior stakeholders and sponsors. * Strong problem-solving and proactive risk management skills in dynamic clinical environments. * Deep knowledge of cultural and regulatory factors affecting global patient recruitment. * Flexible, innovative, and collaborative mindset with a focus on results. Preferred Candidate Profile: We are looking for someone who is more than qualified-someone recognized as a leader in the field of clinical trial recruitment and retention. The ideal candidate will be: * Respected industry expert with a reputation for successfully delivering high-profile studies. * Trusted advisor to sponsors who can confidently represent R&R strategies at the executive level. * Proven innovator who has implemented new approaches to overcome enrollment challenges. * Global strategist experienced in managing patient recruitment across multiple geographies, cultures, and regulatory landscapes. * Strong collaborator and mentor who uplifts colleagues while driving accountability and results. U.S. Salary Range * 97,300 - 170,300 Location * Open to US - remote candidates Why Join Us: This opportunity is reserved for professionals who have already demonstrated they can deliver at the highest level. As an Internal Account Director, your expertise will directly impact the speed at which new therapies reach patients worldwide. You'll be at the center of accelerating clinical trial success-helping bring life-changing medicines to those who need them most, while shaping the future of how patient recruitment is designed and delivered. If you're ready to take on a highly visible, career-defining role where your leadership and proven track record make a measurable difference, we want to hear from you. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Senior Clinical Project Manager - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities This is an opportunity to join a sponsor-dedicated team supporting highly complex global Phase 2b studies within the inflammation therapeutic area as a U.S.-based Global Study Lead. The studies span multiple regions including North America, Europe, APAC, Japan, and China, offering the opportunity to lead large-scale global clinical programs in a collaborative and highly engaged environment. This team is looking for experienced global project leaders who enjoy taking ownership, leading cross-functional teams, and driving complex studies forward while working alongside leadership that values partnership, communication, and professional development. * Lead highly complex global Phase 2b inflammation studies * Serve as a Global Study Lead across NA, EU, APAC, Japan, and China * Work within a sponsor-dedicated environment with strong cross-functional collaboration * Join a team that values mentorship, communication, and professional growth * Partner with leaders who are engaged, supportive, and invested in team success * Opportunity to contribute in a visible role while continuing to expand global study leadership experience Global Study Leadership * Serve as Global Study Lead for complex Phase 2b inflammation studies * Oversee global study execution across NA, EU, APAC, Japan, and China * Manage interdisciplinary clinical research programs in compliance with GCPs, SOPs, and regulatory requirements * Act as primary liaison between the Sponsor and project stakeholders throughout study startup, conduct, and closeout * Lead clinical teams to ensure quality, timelines, and budget management * Maintain accountability for project deliverables and financial performance of assigned studies Operational Oversight * Coordinate activities and deliverables across CROs, vendors, and project partners * Proactively identify operational issues and implement risk mitigation and contingency planning strategies * Maintain project timelines and tracking tools to monitor study progress * Oversee project management components of inspection readiness, including Trial Master File activities * Ensure implementation of project plans in accordance with controlled documents and study requirements Leadership & Communication * Independently prepare, coordinate, and present project materials during internal and external meetings * Lead project-related discussions across cross-functional teams and stakeholders * Direct activities of assigned Project Support staff * Mentor project management team members and clinical staff as needed * Facilitate team communication and training activities in accordance with protocol and project requirements Business & Strategic Support * Participate in bid defense meetings as a potential project lead * Support relationship development with current clients * Maintain awareness of therapeutic environment and drug development trends related to assigned projects Required Experience * 5+ years of global clinical project management experience * Experience leading global Phase 2b clinical studies * Experience managing studies across NA, EU, APAC, Japan, and China * Therapeutic experience within inflammation * Strong CRO and/or clinical research experience preferred * Ability to independently manage complex clinical programs and multiple priorities Technical & Leadership Expertise * Strong knowledge of GCP, ICH guidelines, regulatory requirements, drug development processes, and clinical monitoring procedures * Strong communication, presentation, interpersonal, and organizational skills * Ability to mentor and support project teams and new staff * Strong time management skills with the ability to work independently * Ability to manage multiple tasks and deadlines in a dynamic environment * Comfortable working with new technologies and systems If you are looking for an opportunity to lead globally visible inflammation programs within a collaborative sponsor environment, this is the kind of role that elevates careers! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

< Associate Director Case Management Reports to: Director, TTR Case Management Lead The Associate Director, TTR Regional Lead (West) is responsible for product patient support and provider services inclusive of reimbursement operations, and patient compliance support to ensure timely and efficient access to therapy and ongoing assistance for patients and providers. This individual will support the Director of Patient Services with a focus on scanning/monitoring internal program data daily for accuracy and consistency, identifying issues/trends, and developing plans of action to continuously improve program performance. This individual will also deliver a positive patient and healthcare provider experience by assessing needs and developing action plans that identify and troubleshoot future reimbursement barriers to support treatment initiation and ensure continuity of care throughout the patient treatment journey. This individual will have [2-3] Regional Manager direct reports, and will report to the Director, National Case Manager Lead. Summary of Key Responsibilities (may vary) This description is not intended to provide an all-inclusive listing of duties and responsibilities. Duties may change at the discretion of management, and/or management may request duties to be performed that are not listed. • Lead a team of Regional TTR Managers within Alnylam Assist organization, • Collaborate with cross-functional stakeholders to implement program improvements, departmental standard operating procedures, policies as they relate to assigned Alnylam products; participate on various cross-functional teams, representing Patient Services team to ensure customer success for staff and patients, • Identify regional trends and drive the development and implementation of short- and long-term strategies, • Utilization of expertise in areas related to healthcare reimbursement and Patient Assistance Programs, • Remain current with market trends in both provider and patient services landscape through regular research, interactions with brand management and involvement to ensure that all patient service's activities reflect actual business/organizational needs while meeting the needs of the target audience and maintaining highest quality of service, • Maintain and support the evolvement of Alnylam Assist Patient Support Services as the Alnylam disease state portfolio grows, • Interact with Field Roles, Patient Marketing, Patient Advocacy and Payer Marketing to gather insights to identify resources needed related to program offerings, • Partner with the Executive Sales and Field Reimbursement Leads to align on regional strategic initiatives and optimize team performance through coordinated planning, execution, and performance analysis, • Collaborate with internal stakeholders to develop and maintain appropriate KPIs, SLAs, and dashboards to track critical metrics to ensure targets are met, • Identify and address, in collaboration with Regional Managers, training, performance, and competency needs to ensure achievement of business objectives, including team development opportunities, • Continuously assess performance and work environment needs against business need. Identify external and internal factors impacting performance and develop a plan to address, • Represent Patient Services in the development and Regulatory/Legal review of Alnylam Assist materials intended to be used with providers, patients, and caregivers, • High sense of urgency, knowledge of protocol in dealing with requests and issues, and utmost confidentiality, when required, • Proven Self-Starter with high standards of excellence and an innovative mind; drive development and implementation of program enhancements and operational efficiencies, • Complies with all corporate policies, internal procedures and training and applicable laws and industry codes in collaboration with Alnylam Legal, Regulatory and Compliance, • Bachelor's Degree required, • 8+ years recent experience in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus. Familiarity with patient and provider support services, • Previous management experience required, • Knowledge of private payer, Medicare, and Medicaid structure, systems, and reimbursement process, • Proficiency in all aspects of patient reimbursement, (i.e., benefit investigations, prior authorization and appeal process, payer reimbursement policies and procedures, regulatory and administrative rules, etc.), • Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com, • Proven experience and successful track record leading, developing and coaching teams, • Ability to work effectively across functions (field/marketing/medical affairs/patient advocacy/managed markets/legal/compliance), • Ability to communicate and influence effectively with all levels of the organization (verbal, written and presentation skills), • Patient-centric and customer service minded, • Possess strong critical thinking, problem solving, and analytical skills with attention to detail, • Ability to work independently, facilitate appropriate judgment in decision making as well as function as a team player, • Desire to innovate and work in a fast-paced, energetic environment, • Self-starter who is highly passionate about rare disease and Alnylam's core values:, • Commitment to People, Innovation, Discovery, Sense of Urgency, Open Culture, and Passion for Excellence, • Ability to travel up to 10% for key meetings as needed #LI-KB2 #LI-Remote U.S. Pay Range $160,700.00 - $217,300.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam's robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: ___ AboutAlnylam We are the leader in RNAi therapeutics- a revolutionaryapproach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possibleand are just at the beginning of what's possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, wherean authentic, inclusive culture and breakthrough thinkingfuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

Location: Boston, MA Regional Field Service Manager at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? • Excellent Compensation Packages, • Medical, Dental and Vision Benefits Effective on Day 1, • 401k Package and Profit Sharing, • Associate Discounts and Community Giveback Programs, • College Tuition Savings Program, • Caring Family Culture Toward all Associates, • Certified as a FORTUNE Great Place to Work, • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups As a New England Regional Field Service Manager with Benco Dental, your position will oversee the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for Benco customers in your region. Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements, while observing that all functions are completed on time and within budget. Do YOU Possess These Skills and Attributes? • Exceptional Time Management, • Professional and Positive Attitude, • Computer and Networking Experience, • Exceptional Customer Service, Planning, and Problem-Solving, • Effective Interpersonal and Communication Skills while Presenting and Negotiating, • Assist, coach, evaluate, and improve performance of regional service/installation technicians, • Collaborate with Regional Sales Manager to achieve regional labor sales goals, • Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work, • Hold Service Technicians accountable for responsibilities, • Coordinate/conduct regularly scheduled meetings with all Regional Personnel, • Education/Experience:, • Associate Degree in: Business or BioMed Technology, • 5 Years' Experience in a Service Industry, • Previous Management Experience, • Physical:, • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting, • Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds, • Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders, • Ability to work in tight spaces Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

A Boston-based biotech company is seeking an Office / Administrative Assistant to support day-to-day office operations and help create a welcoming, organized environment for employees and visitors. This hands-on role will serve as the face and voice of the organization, supporting office coordination, meeting logistics, and general administrative functions in a collaborative, fast-paced setting. The ideal candidate is proactive, personable, and comfortable managing a variety of responsibilities while maintaining a high level of professionalism and attention to detail. This role will also partner closely with the company’s IT team to help troubleshoot minor office technology issues and ensure smooth day-to-day operations. Responsibilities: • Serve as the primary point of contact for visitors, including greeting guests and managing office entry, • Maintain office organization, including stocking kitchens, refrigerators, snacks, and common areas, • Coordinate conference room setup, cleanup, and meeting logistics, • Assist with planning and setup for internal meetings, events, and weekly team lunches, • Support general office operations and administrative projects as needed, • Partner with the remote IT team to troubleshoot basic technology and office equipment issues, • Utilize tools such as Google Workspace and Slack for communication and coordination Qualifications: • Strong organizational and communication skills, • Friendly, professional, and service-oriented demeanor, • Comfortable in a hands-on office support role, • Ability to multitask and adapt in a fast-paced environment, • Experience with Google Workspace and Slack preferred, • Prior administrative, office coordination, or customer-facing experience is a plus Compensation: • $35-43/hr We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.

Job Description Senior Administrative Assistant Pay Rate: $23/hr. Schedule: Monday - Friday, 40 hours per week, with the ability to work overtime as needed Location: Hybrid - Quincy, MA (onsite & remote) We are seeking a highly organized and detail-oriented Senior Administrative Assistant to provide critical support to a team managing state client accounts and transactions. This role plays a key part in ensuring the accurate receipt, retention, sale, tracking, research, and reconciliation of unclaimed securities, all in compliance with federal regulations, unclaimed property laws, and contractual requirements. What You'll Bring: • Experience in securities custody and mutual fund transaction management, • Strong organizational skills and attention to detail, • Excellent verbal and written communication abilities, • Proficiency in MS Word, Access, and Excel, • A proactive, 'can-do' mindset with the ability to meet deadlines, • Strong customer service skills and experience in client support, • Ability to work independently and as part of a team in a deadline-driven environment, • Effective multitasking and prioritization skills Key Responsibilities: • Support the management of unclaimed property securities portfolios for assigned custody contracts, • Assist with voluntary corporate actions for state clients, • Upload files into custodian portal systems and flag exceptions for resolution, • Handle phone, fax, and email communications with clients and securities transfer partners, • Send notifications, reminders, and due notices for corporate actions, • Reconcile mutual fund statements and compile exception reports, • Research corporate actions, dividend payments, and related securities activities, • Assist in training new team members, • Recommend and help implement process improvements to enhance service quality, • Open and distribute incoming mail according to procedures If you are a self-motivated professional with strong technical skills, a keen eye for detail, and the ability to thrive in a hybrid work environment, we encourage you to apply today. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is a leading freight forwarding company and we are currently looking for an experienced Customs Entry Writer to join our growing team. We are looking for an individual with a passion for the freight forwarding industry and customs brokerage. We are looking for TWO candidates to join our high paced team to assist in the process of clearing goods through US Customs within the United States for all import shipments in a timely, seamless and economical manner. Essential Job Functions: • Filing of entry/entry summaries, customer contact, electronic PGA, prior notification, electronic FCC, USDA, TSCA billing, RLF filing all over the country., • Provide HTS to clients, ISF filing, provide clients with air and ocean import freight quotes, research for new clients, make sure files are in compliance., • Classify all goods being imported and then request or compile the necessary documentation, including cargo-control papers, customs invoices and certificates of origin., • Arranging for the transportation and storage of goods that have cleared customs brokers only file. Communicate with the customer service team for proper documentations., • Know the ACE/ABI system., • Monitor all processes and ensure compliance to all Federal regulations and custom duties., • Coordinate with various departments and maintain compliance to all import operations., • Prepare required documents and procedures according to company standards and ensure compliance to service requirements., • Ensure that freight paperwork are completed and approved before transportation., • Maintain knowledge on all industry rules and regulations and perform all custom duties., • Uphold a strong and professional relationship with transportation agencies and sales., • Demonstrate an emphasis on customer satisfaction per company policy, • Maintain shipment files and ensure billing is completed within a timely fashion., • Assisting as backup for alternate accounts., • Perform other duties as assigned., • Must be able to work on site, this is not a remote position, • Expected to maintain conformance to ISO 9001 / ISO 14001 integrated management systems., • Must have knowledge of the U.S. Harmonized Tariff Schedule, • Must have knowledge in food and beverage commodities as well as general commodities, • Must be able to anticipate problems and be able to liaise with governmental companies to solve them, • Must be able File and follow ISF’s, • Must have knowledge of FDA, USDA, Fish & Wildlife, EPA, and other government agencies when applicable, • Follow up with Customs and OGA, to ensure customs releases., • Perform and Audit of the file to ensure all customs formalities have being satisfied Preferred Qualifications • High School Diploma or GED required., • 2-3 years Brokerage experience, • Demonstrates excellent written and verbal communication skills, • Intermediate to Advanced PC skills - MS Office, • Highly organized, • Professional and courteous demeanor, • Displays a flexible and open minded willingness to adapt to new environments and be a team player., • Must have good ethical standards. Offering: • Competitive Salary, • Great medical, dental and vision plans, • 401K with Company match, • Vacation, PTO & Sick Time, • Great Company culture, fun environment

Medford, Massachusetts Feb 06, 2026 $17-$20/hour Overview The Tufts Pre-College team is currently seeking a Course Assistant to assist in managing our 1-week ___. College 101 for Neurodivergent Students is a 5-day experience designed to help neurodivergent students explore college life, understand their options, and feel confident about the next steps in their academic journey. The Course Assistant will be responsible for assisting Instructors in facilitating CP101 sessions, which focus on preparing neurodivergent students for the college admissions process and college life. We are actively seeking undergraduates and/or graduates to fill this role Time Commitment The 1-week College Prep 101 for Neurodivergent Students Program includes sessions that will take place in-person, Monday through Friday throughout the program. The cohort runs for 1 week from June 22 to June 26, 2026. Program Dates and Time: June 22 to June 26, 2026 Fridays, 9AM-4PM (7 hours per day) Program Preparation: 1-2 hours/week prior to program start (these hours will be remote) Program Assistance: Mon-Fri 9am-5pm during programming. There may be additional hours, as agreed upon by CA and Program Lead over the program dates (these hours must be completed in-person on the Tufts Medford campus) Compensation Course Assistants will be paid $17-$20 per hour, depending on experience, for all hours worked for program planning and program implementation. Responsibilities As Course Assistant, your duties include, but are not limited to: • Program Preparation, • Materials: prepare and package various program materials to be distributed to the program participants, • Systems: assist the Program Instructor in setting up the systems needs of the program such as Canvas, Zoom, etc., • Logistics: assist the Program Lead in the coordination of the guest speaker/facilitator sessions, the opening/closing ceremonies, any field trips, etc., • Training: participate in all training requirements of the program, including training requirements of the UC Pre-College Programs, • Program Assistance, • Participation: attends all events for the entire duration of program, • Behavioral modeling: serve as a positive adult role model for members in the program through appropriate dress, speech, attitude, and courtesy; demonstrate reliability and punctuality by arriving on-time for all scheduled activities, • Student support: monitor student attendance; accompany students to and from all events and classroom changes; assist students who are struggling with any logistical concerns, • Instructor support: provide basic AV assistance, distribute any course materials, otherwise support all needs of the Program Instructor and any guest speakers/facilitators Required • Strong interpersonal, communication, and customer service skills (written and verbal), • Strong attention to detail and highly organized, • Proficiency with using Microsoft Office Suite, Zoom, etc., • Project management experience Tufts University, founded in 1852, prioritizes quality teaching, highly competitive basic and applied research, and a commitment to active citizenship locally, regionally, and globally. Tufts University is an Equal Opportunity Employer. See the University's Non-Discrimination statement and policy here ___. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at ___. Applicants can learn more about requesting reasonable accommodations at ___

Position Description: ServiceTrade is a leading SaaS company transforming the fire protection and mechanical industries. We’re seeking a motivated and skilled DevOps Engineer I to join our growing team. As a DevOps Engineer I, you’ll play a key role in maintaining and scaling the infrastructure that powers our suite of applications. Your primary responsibility will be to ensure the health, performance, and reliability of our application stack as we grow. Success in this role means our customers experience fast, stable applications—and our development team can focus on building new features rather than putting out fires. Why ServiceTrade: We’re a high-performing, AWS-based, agile SaaS web application team that builds web and mobile applications for the commercial service contractors. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Responsible for uptime, performance, security, and stability of ServiceTrade’s applications, including:, • Amazon Web Services (AWS) infrastructure management, • EC2 server administration, monitoring and tuning, • RDS (MySQL, PostgreSQL) and DynamoDB/DocumentDB, • Serverless architecture (AWS Lambda), • Network configuration, • Access Management, • Support Engineering teams infrastructure needs for project initiatives, • Support CI/CD pipelines for production and lower environments, • Troubleshooting of issues with minimal supervision with the need to learn new technologies on a regular basis., • Including but not limited to log analysis, • Participate in after-hours on-call rotation and support, • Maintaining environment configuration through infrastructure as code (IaC), • Collaboration with other teams such as Engineering, Product Management, Customer Support and external partners such as AWS. Knowledge and Skills: • Bachelor’s degree in computer science, software engineering or related field, • Experience with Linux system administration, • Experience or understanding of horizontal scaling of web applications, • Familiarity with AI coding assistants or AI-powered code editors, • Familiarity with Agile methodologies, • Preferred: Experience with MySQL administration and configuration. DBA experience is a plus, • Preferred: Experience with CI/CD Pipelines. GitHub Actions is preferred., • Preferred: Experience with Infrastructure as Code: CloudFormation or Terraform, • Preferred: Experience with ElasticSearch (ELK), AWS Cloudwatch or related logging/monitoring tools, • Preferred: Experience with Postgres / AWS Redshift is a plus, • Preferred: Experience with Amazon EKS, • Preferred: Experience with Azure, AzureSQL and Windows Server administration, • Preferred: Experience working with Puppet or equivalent, • Preferred Experience: Terraform, • Nice To Have: Cloudformation/CDK, • Nice To Have: Experience working with containers Docker/Kubernetes/EKS, • Nice To Have: Atlassian Experience (Jira/Confluence) A few things you want to know: What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.· Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.· Responsible for defining the scope of new product features and ongoing feature improvements.· Write and prioritize user stories and define acceptance criteria.· Establish and maintain a high level of credibility with internal and external partners.· Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.· Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.· Run various ad-hoc research and business analyses to assess opportunities and risks.· Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives. In the first week, expect to: · Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.· Become acquainted with your product area, the product goals, and those you will partner with. In the first month, expect to: · Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your development team.· Takeover all in-flight and planned initiatives. In the first three months, expect to: · Own a product category, working collaboratively to complete quarterly planning and set objectives.· While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.· Be fully embedded into and own a development team.· Monitor and measure the success of your initiatives against company goals.· Continuously improve the team’s processes through meaningful contributions. In the first six months, expect to: · Work alongside other Product Managers to discover new product opportunities for your backlog.· Develop a repeatable model for delivering upon our roadmap initiatives.· Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.· Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary. In the first year, expect to: · Deliver your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline.· At least 3 years of proven software product management experience.· Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.· Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.· Knowledge of AI product development processes and best practices.· Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.· Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.· Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.· Experience with third-party system integrations is a plus.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.· Ability to creatively craft solutions through data and a customer-centric approach.· Ability to build wireframes and mockups, with an aptitude for keeping things simple.· Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Outstanding written and verbal communication skills.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/ExemptFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.