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TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

About Us: Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains. We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements. * Applicants must be currently authorized to work in the United States on a full-time basis. Please note that Innatera does not provide sponsorship for employment visas (e.g., H-1B, TN) at this time. * This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients. Candidates must possess a valid passport and be able to travel internationally. WE WILL TRUST YOU WITH: * Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements. * Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor * Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology * Training customers (alongside the engineering teams) by organising workshops and training sessions * Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features. * Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins * Collaborating actively with the SDK/EDK, architecture, and Product owner teams YOUR EXPERIENCE INCLUDES: * At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry * Experience with AI Embedded Applications * Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams WHAT YOU NEED TO SUCCEED: * Bachelor's degree in engineering, computer science, or a related field * Great coding skills in Python, C/C++ * Knowledge of ML/AI Framework(s): TensorFlow, PyTorch * Knowledge of Embedded Development Kit(s), and an AI background * Computer architectural knowledge is a big advantage * Strong analytical and problem-solving skills * Flexibility and outstanding communication & customer service skills WE OFFER YOU: * A dynamic working environment around a fearless engineering culture, * Ambitious teams with the freedom to innovate, * A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme), * An inclusive company culture that embraces communication, diversity, and support around holistic and personal development. Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you! If you're ready to shape the future of technology with us, click Apply and share your story. Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (___), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and ___ We pride ourselves in our strong, upbeat work culture and dynamic startup feel. We are looking for new team members who are enthusiastic and willing to learn and grow with the company. We’re looking for a Software Developer who can help with developing scripts and tools to support our digital advertising, product, and supply chain ___ We are seeking a highly qualified Software Developer to join our team. The ideal candidate will possess strong data analysis and coding skills. You will be responsible for the design, development, testing, and maintenance of internal software systems, tools, and applications. This role requires technical proficiency, problem-solving capabilities, and the ability to work both independently on tasks and collaborate with other software developers and project managers. This position is classified as a specialty occupation, requiring a minimum of a bachelor’s degree in computer science, engineering, or a related field due to the complexity and sophistication of its duties. • Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli., • 10 Paid Holidays in addition to PTO, • Hybrid Work Schedule, • Regular Team Happy Hours/Events, • Employer Matching for 401(k), • Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance, • Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing, • Life Insurance, • Career Growth: At Reli., our cornerstone core value is Supporting Happiness. Thus, we believe in structured, transparent career development to support team members. This role features a Growth Plan with robust training and ongoing support to help you advance to the next level. With each Level, you'll have the opportunity to expand your expertise and take on greater responsibilities, earning performance-based compensation increases along the way. We also support your growth beyond Software Developer, ensuring your career path remains rewarding and ___, • Hybrid Remote: Reli. is headquartered in Cerritos. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate team bonding and collaboration., • Develop, optimize, and maintain complex Python scripts to support large-scale processes in digital advertising, supply chain management, and product launches., • Create modular, reusable codebases that improve efficiency and scalability., • Participate in the design and architecture of new systems and solutions, contributing to discussions on best practices and technical strategies., • Perform advanced data analysis to uncover trends, correlations, and actionable insights, supporting team strategies for customer acquisition, advertising performance, and operational improvements., • Collaborating with digital advertising, product, and supply chain teams to identify and pursue opportunities for optimization, • Take ownership of projects from scoping to deployment, ensuring adherence to timelines, quality standards, and stakeholder requirements., • Devising strategies to support marketing and advertising initiatives for driving growth/customer acquisition, • Provide feedback to Junior Software Developers (JSDs) on code reviews, share best practices, and support technical growth., • Bachelor’s or Master’s degree in computer science or related discipline (mathematics, physics, engineering), • 3+ years of coding experience working on a team of developers, • Proficiency in Python, with a strong understanding of libraries such as Pandas, NumPy, and SQL for data processing., • Interest in eCommerce and digital advertising, • Strong Attention to Detail - Understanding the importance of following detailed specifications for generating scripts with the desired functionality, • Resourceful - independent and a problem solver, • Feedback Oriented - Willingness to learn and incorporate constructive feedback

Full-time Description About Le'fant Le’fant is a rapidly growing CVE Certified, Service Disabled Veteran Owned Small Business specializing in management consulting for the federal government. Our compensation and benefits plans are designed to attract and retain the industry's best talent to provide the highest quality services to the Federal Government. We offer 40lK matching, customized health plans, dental and vision insurance, life insurance, short and long term disability coverage, an incentives program to recognize exceptional behavior and competitive base salaries. We hire the best to provide the best service. Le’Fant is seeking an experienced Full Stack Developer to design, develop, and maintain custom software and database applications for both legacy and modernized systems. You will work collaboratively on a product team, contributing to all phases of the software development life cycle, including planning, coding, testing, release, and retrospectives. This role requires hands-on experience with Java or C# (.NET Core), Spring MVC/Boot, Angular or React, relational databases (PostgreSQL, Hibernate, Entity Framework), and full-stack system design and integration. You will also support code quality practices, mentor junior team members, and provide innovative solutions to complex technical problems. Responsible for: • Designing, developing, and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight, • Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success, • Providing improvements to the product(s) being supported, • Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases, • Supporting release planning with conceptual design and development / refinement of software engineering guidelines, • Analyzing complex project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components, • Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports, • Providing mentoring to junior members of the team Requirements • Must be a U.S. citizen., • All work must be performed within the United States., • Must have the ability to pass CBP background investigation, criteria include but are not limited to:, • 1-year check for misconduct such as theft or fraud, • 1-year check for illegal drug use, • 3-year check for felony convictions, • College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline. Equivalent professional experience will be considered in lieu of degree, • Professional Experience: at least seven (7) years related technical experience, with software design, development and implementation in a Windows Environment You’ll Bring These Qualifications: • Demonstrated professional experience with our tech stack: Java / C# (.NET Core), Hibernate, PostgreSQL, Spring MVC, Spring Boot, Angular / React., • Experience creating reusable libraries, developing interactive and responsive interfaces, implementing complex solutions, encouraging quality code through conducting reviews/leading tests, and applying beautiful visualizations to solutions, • Ability to implement new features by transforming mockups into fully functional user interfaces integrated with API enabled microservice built on Spring-boot/Java or C# (.NET Core) based backend, • You can provide detailed examples of instances where you have bridged the gap between user interface design and technical implementation, • Genuine passion for user experience and user-centric development, • Persistence- continuously research new and best coding practices, • Adept at optimizing application for maximum speed and scalability, • Exceptional communication skills that include leading design-related conversations, ability to build and nurture good relationships and foster an environment for collaboration, • Experience with source code control systems and concurrent development workflows (Git preferred), • Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management., • Technical Certifications, such as AWS Certified Developer, AWS Certified Solutions Architect, OCP Java, etc., • DevOps experience /CI/CD pipeline., • Ability to support and enhance applications built on a Spring Boot or .NET Core technical stack PLEASE NOTE THERE MAY BE SOME TRAVEL TO WASHINGTON DC AREA A FEW TIMES A YEAR EEO Statement: It has been and will continue to be a fundamental philosophy and policy of Le’fant not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, sexual gender, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Pay Transparency There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, the individual’s particular combination of education, knowledge, skills, competencies, and experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis as well as contract-specific affordability and organizational requirements. Annual salary is just one component of Le'fant's total compensation package. Le'fant provides a variety of benefits to employees, including but not limited to, health insurance coverage, life and disability insurance, a 401k plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Le’Fant maintains compliance with all federal, state, and regional labor laws and regulations for the workforce lifecycle, for all candidates and employees, regardless of employment status. This commitment applies across temporary, part-time, full-time, and salaried positions, complying with regulatory minimum wage rates and exempt salary thresholds. We accept applications on an on-going basis and there is no fixed deadline to apply. Since this position can be worked in more than one location, the range shown is the national average for the position. A reasonable estimate of the current range is $60,000 to $126,000

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.· Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.· Responsible for defining the scope of new product features and ongoing feature improvements.· Write and prioritize user stories and define acceptance criteria.· Establish and maintain a high level of credibility with internal and external partners.· Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.· Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.· Run various ad-hoc research and business analyses to assess opportunities and risks.· Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives. In the first week, expect to: · Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.· Become acquainted with your product area, the product goals, and those you will partner with. In the first month, expect to: · Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your development team.· Takeover all in-flight and planned initiatives. In the first three months, expect to: · Own a product category, working collaboratively to complete quarterly planning and set objectives.· While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.· Be fully embedded into and own a development team.· Monitor and measure the success of your initiatives against company goals.· Continuously improve the team’s processes through meaningful contributions. In the first six months, expect to: · Work alongside other Product Managers to discover new product opportunities for your backlog.· Develop a repeatable model for delivering upon our roadmap initiatives.· Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.· Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary. In the first year, expect to: · Deliver your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline.· At least 3 years of proven software product management experience.· Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.· Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.· Knowledge of AI product development processes and best practices.· Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.· Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.· Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.· Experience with third-party system integrations is a plus.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.· Ability to creatively craft solutions through data and a customer-centric approach.· Ability to build wireframes and mockups, with an aptitude for keeping things simple.· Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Outstanding written and verbal communication skills.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/ExemptFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

POSITION SUMMARY: In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: * Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. * Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. * Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. * Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. * Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. * Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. * Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: * Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. * Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. * Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. * Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. * Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. * Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. * Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. * Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

COMPANY INFORMATION: Established in 1986, ATS is the leading provider of energy management services, automated control systems, critical airflow solutions and building systems integration. We aim to be the market leader in excellence in Building Technologies by providing preferred and best in class people, engineered solutions, service support and products. Headquartered in Renton, WA with a local management and ownership team and 16+ offices across the Western US, we support complex projects across the country and abroad. Our team of over 500 are dedicated to continuous growth and doing what’s right for the customer. We seek out candidates who are curious and eager to learn, possess excellent communication skills and who bring a strong work ethic. We provide an extensive training program to our new hires and seek out candidates from diverse backgrounds who are interested in joining a committed team. We have tremendous tenure at ATS and our employees find a career and an investment in their long-term success here. JOB SUMMARY: Perform full cycle AP, AR, job costing, and cash flow transactions, including entry, posting, reviewing, and processing daily accounting tasks. Support all areas of administrative functions such as project bookings, budget entry, contractual notices, and contracting and subcontractor documentation. Review outstanding AR balances for timely invoice payments. Support the Financial Manager in the reconciliation of accounts and month-end closing. Display excellent leadership and interpersonal skills and the ability to work effectively as part of a team, using tact, discretion, and courtesy. Ideal candidate possesses future management aspirations to lead and develop a strong administrative team. DUTIES AND RESPONSIBILITIES: • Day-to-day transactions for AR, Cash, and AP., • Proficient in all areas of accounting software, including AP, AR, Fixed Assets, Bank Reconciliation, Cash Manager, Project Controller, Project Budgeting, and Subcontractor Management, • Understanding of Contract and subcontract documentation and requirements, • Timely filing of monthly or quarterly sales & use tax returns, • Perform closing and reconciliation of general ledger accounts with subsidiaries, • Consistent monitoring and pursuit of past due invoices and providing monthly updates to senior leaders, • Enter and apply check payments and electronic deposits, • Monthly invoicing, including supplemental customer-required forms, • Respond and prepare monthly invoice adjustments, • Preparing project bookings in accounting system and budget entry, • Complete customer contractual requirements, including certificates of insurance, • Entry of project change orders and budgets in accounting system, • Processing of change order paperwork and monitoring, • Support month-end closing and reconciliations, • Ensure compliance with state resales certificates, • Assist with global accounting goals and initiatives, • Provide backup support on reviewing timecards and processing expense reports SKILLS AND ABILITIES: • Strong understanding of accounting principles and practices, • Attention to detail and dedication to accuracy, • Ability to meet deadlines and manage schedules efficiently, • Excellent verbal and written communication skills, • Proficiency in MS Office Suite, with advanced Excel skills, • Ability to work independently and be self-directed, • A mindset to continuously improve processes and procedures, • Strong management aspirations, with a desire to lead and develop a team WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is a non-remote, in-person office environment at our Renton location—consistent typing and spending most of your time seated at a desk or computer. Small repetitive motions with mouse and keyboard are required. COMPENSATION: • Annual salary ranges from $75,000 - $95,000 POSITION TYPE AND HOURS: • Full-time, non-exempt, • In-office position (not remote), • Monday – Friday 8 am-5 pm (flexible start and end time) CREDENTIALS AND EXPERIENCE: • Bachelor’s degree in Accounting, Finance or Business, • Three years of general administration or accounting duties ATS is an equal-opportunity employer, and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited. The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Description Title: Executive Director, Foundation for Homan Square Employee Status: Full Time - Exempt Salary: Grade 8 Starting range of $124,000 - $155,000 Reports to: Executive Director, Chicago Metro Region Matrix Reporting: Foundation for Homan Square Board of Directors Department: Place Based Initiatives Location: Chicago Hybrid Remote: In office: T/W/TH and other days as required Requirements The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. IFF manages the Foundation for Homan Square, a non-profit, community-based organization formed in 1995 to oversee the Homan Square redevelopment plan. FHS serves as an umbrella organization managing initiatives and properties on the Homan Campus, including the Homan Square Community Center, The Charles H. Shaw Technology and Learning Center, and the Nichols Tower, as well as over 300 units of affordable housing. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset rich and as experts in their own stories. Basic Job Function The Executive Director (ED) of the Foundation for Homan Square is the primary leader responsible for overseeing the strategic, operational, and financial management of the organization. In partnership with the FHS Board of Directors, staff and community stakeholders the ED will drive the mission, vision and goals of FHS. This position requires a dynamic leader with expertise in strategic planning, community engagement, fundraising, and the ability to collaborate with diverse teams, particularly those working on complex real estate development projects. The ED will advance community engagement and foster collaborations in the Homan Square community, as well as the broader North Lawndale and East Garfield Park communities, in alignment with FHS’s mission and its strategic plan. The ED will coordinate all activities related to FHS as one of IFF’s Placed Based Initiatives, including asset management to maintain strong residential and commercial tenant relationships and supporting IFF’s Community Development Solutions team in executing real estate development projects that align with FHS’ strategic plan. As the identified leader of FHS, the ED will manage the FHS Board; advisory committees; community relations, and public relations efforts, including interactions with elected officials and government stakeholders. The ED will be responsible for shaping and stewarding the long-term vision for Homan Square, while maintaining a comprehensive understanding of FHS’s current and future commercial and housing assets as well as its business operations. IFF seeks candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. The successful candidate will have executive level experience in nonprofit management, a deep understanding of community development, and a demonstrated ability to lead and inspire others. The ED must be a forward thinking, collaborative leader dedicated to fostering an inclusive and supportive organizational culture and improving the community’s quality of life. Core Responsibilities: 1. Leadership and Strategy • Lead the development and execution of FHS’s strategic goals and workplan objectives, ensuring alignment with community needs and the FHS mission., • Collaborate with the Board of Directors and IFF Core Team on the execution of strategic plans and implement workplans., • Coordinate and staff the FHS Board of Directors and Community Advisory Committees including setting schedules, developing and sending materials, and coordinating other IFF staff when needed., • Work with IFF’s Asset Management, Community Development Solutions, Finance Department and External Affairs departments to develop a strategic planning framework that fosters a shared vision for future community development in Homan Square., • Provide strategic guidance and collaboration to IFF Community Development Solutions and Asset Management staff to inform the development and implementation of real estate projects, management of real estate assets, and strong customer service with residential and commercial tenants. Ensure alignment with FHS’s long term strategic plans for facility usage and development., • Develop and coordinate the Homan Square Leadership Council to provide a liaison and reporting/advising relationship between the executive leadership of Homan Square campus providers and FHS Board and Community Advisory Committee, IFF leadership, and other staff members. Organize meetings and other activities to develop and nurture client engagement and ensure strategic support of FHS’ management goals and future development. Responsible for working closely with nonprofit tenants of the campus to maximize coordination of services and ensure nonprofit leaders can inform and contribute to the ongoing development of the campus and community. 2. External Relationships and Advocacy • Public Engagement. Serve as Primary spokesperson for FHS to the press, government, funders, the public, and others as needed., • Build and maintain relationships with community leaders, local government officials, funders and other stakeholders to advance FHS initiatives., • Community Engagement. Responsible for initiating, convening, coordinating and implementing all community residents and customer engagement activities including community empowerment and engagement and customer marketing and recruitment for community development projects. Plan and implement community building and organizing campaigns with residents and organizations and to connect the campus to the greater North Lawndale community., • Represents FHS within the greater North Lawndale/East Garfield Park communities, and citywide, to advance community development goals and strategies on the west side and within the Homan Square target community, including membership on community Boards and other organizations., • Community Development Advocacy. Monitor neighborhood and broader community development trends, advocating for policies and projects that advance FHS’s mission and vision, • Communications Planning. Works with IFF External Affairs staff to develop and implement ongoing communications and resource development plans needed to support the campus and IFF’s work in the community. 3. Operations and Management • Program Management. Oversee the development, implementation and evaluation of programs and services that align with FHS’s mission, community needs, and strategic plans., • Staff and Vendor Oversight. Manage, monitor, and support staff and vendors, ensuring all are held accountable for performance and organizational outcomes., • Work with IFF staff to maintain a knowledge and understanding of both current and future FHS commercial and residential operations and assets including tenant relationships, housing concerns, financial and budgetary matters and future expansion and development. Attend and participate in appropriate meetings, phone conferences, email updates and briefings related to maintaining a high level understanding of FHS business matters and IFF’s strategic goals., • Facility Management Oversight. Serve as thought partner to Facility management personnel on building capital improvements, maintenance plans and safety., • Legal and Risk Management. Work with legal counsel to mitigate risk, handle any legal issues, and protect FHS’s interests. 4. Financial Oversight • Fundraising Strategy and Execution. In collaboration with the IFF team, participate in the development and execution of fundraising strategies, including donor prospecting and cultivation. Maintain relationships with key donors and partners and increase revenue to support FHS’s initiatives. Fundraising plans should address both annual operating and long-term capital requirements, • Budget and Financial Management. Oversee the financial health of the FHS by developing and managing budgets in partnership with the FHS CFO. Monitor cash flow and expenses, ensuring resources are allocated appropriately and budget projections are realistic and attainable., • Reporting. In partnership with FHS CFO, provide the Board with regular financial reports and updates on organizational performance. 5. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 8. Perform other projects as assigned. Performance Measures: 1. Successful completion of strategic activities and projects according to goals set forth in annual work plan. Responsiveness to new activities and projects that emerge or are assigned, and the ability to advance these successfully., 2. High level of satisfaction of FHS Board, Community Advisory Committee members, campus partners and target area residents with respect to coordination of meetings, events, activities and communications., 3. High level of satisfaction of IFF Community Development Solutions, Asset Management, and other internal IFF teams with respect to coordination and performance of agreed upon supports., 4. Written and oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 5. Fundraising opportunities are developed and funding goals are met., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community. Position Qualifications: Education: Master’s Degree preferred, preferably in nonprofit management, community development, urban planning or studies or business. Previous Experience: At least 7 years of executive leadership experience and involvement with community engagement or organizing, community development, and, leadership development. Special Knowledge & Skills: • Knowledge of the greater North Lawndale community, its nonprofit organizations and elected officials is preferred., • Exceptional interpersonal and customer service skills., • Some fundraising experience is preferred Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required for this role. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. Strategic Account Executive, North Location: Michigan or Minnesota An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $98,600 - $174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

POS-31591 The Prospecting Agent team is reimagining how B2B SMB and mid-market sales teams generate pipeline. Today’s outbound motion is inefficient and outdated: reps spend too much time researching, stitching together tools, and guessing who to contact next. Most products optimize for outreach execution, not for smart sourcing, prioritization, and trust. This team is building an end-to-end, signal-driven prospecting system aligned with how modern B2B buying actually works: account-led, buying-group-aware, and trust-first. The goal is to combine human judgment with automation to help sales teams generate predictable, high-quality pipeline—without burning their brand or their reps. About the Role We’re looking for a Principal Software Engineer to be a technical anchor for Prospecting Agent. This is a deeply hands-on role for a builder who thrives in ambiguous, product-shaping environments. As a Principal Engineer on this team, you will help define how data, AI, and workflows come together to power intelligent prospecting at scale. You won’t just execute on a roadmap—you’ll help create it, turning fuzzy problems like “who should I contact next and with what message?” into reliable, explainable, production-grade systems used by millions of sellers. Key Expectations • Architect signal-driven prospecting systems: Define how intent signals, firmographics, behavioral data, and CRM context combine into actionable prioritization and recommendations., • Hands-on, high-leverage builder: Write production code, lead complex initiatives end-to-end, and take systems from prototype to scale., • AI + systems thinking: Shape how ML and GenAI models integrate into deterministic workflows, balancing automation with transparency and user trust., • Product-shaping technical leadership: Influence what the product should be, not just how it’s built—partnering closely with Product to define surfaces, workflows, and tradeoffs., • Platform and extensibility mindset: Design systems that work across accounts, buying groups, and regions while remaining extensible and evolvable., • Cross-team influence: Work horizontally across CRM, data, AI, and GTM teams to align patterns and avoid local optimizations., • Raise the technical bar: Mentor senior engineers, guide architectural reviews, and turn incidents and failures into better system design. What You Bring • Proven experience building and evolving distributed systems at scale, where data quality, latency, and explainability matter., • Strong architectural instincts and comfort working across data pipelines, APIs, and user-facing workflows., • Experience applying ML or GenAI in real products, with a healthy skepticism for “magic” and a bias toward trust and control., • Strong architectural instincts with a bias toward simplicity, consistency, and well-defined boundaries., • A product mindset: you care deeply about helping sales teams do better work, not just building clever systems. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through

We’re transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can’t find anywhere else. At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process. We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas. Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software. Rise8 is certified as___ with 100% of employees saying they love working here. • You want to make tomorrow better than today., • You enjoy daily decision making and real product delivery on a balanced team of product management, design, and engineering., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, pairing with team members, and inviting your clients to participate., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty and can lead the design effort to make better product decisions., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. The Department of Defense (DoD) SkillBridge internship program is for military service members transitioning from federal service to commercial industry only. For DoD SkillBridge participants, we offer a 40 hr/wk apprenticeship where you will work alongside one of our professionals on product or in business operations. Length: 120-180 days preferred Location: Remote or on-site (Tampa or LA) Product Roles: Cloud Infrastructure/Cloud Platform, Security, and Application Development Roles: Product Manager, UX Designer, Software Engineer, Cloud Engineer, Platform Engineer, Security Engineer/Security Analyst, Data Engineer/Data Scientist Business Operation Roles: Brand, Marketing, Sales, Administration, Executive Leadership • Currently on active duty and eligible for SkillBridge, • Possess a growth mindset., • Demonstrated grit, resilience, and determination to overcome obstacles and achieve goals., • Entry level experience or certifications for the role you are applying for. All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications. Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota. The Billing & Expansion team at Weights & Biases is dedicated to simplifying the process of evaluating, purchasing, and managing W&B subscriptions to drive revenue growth and customer satisfaction. This crucial team ensures our billing and licensing systems meet the needs of AI practitioners and our business. As a Senior Software Engineer, you will lead initiatives in pricing, licensing, and billing infrastructure, directly impacting how customers and internal teams engage with our products. \n What you’ll achieve (Responsibilities): • Design and maintain a scalable billing platform that supports Weights & Biases growth, integrating with billing vendors for optimal user experience., • Collaborate with Product, Data, Finance, and Go-To-Market (GTM) teams to develop features that meet business needs, optimize pricing, and drive customer expansion., • Mentor fellow engineers, sharing best practices and advocating for long-term architectural solutions., • Enhance data models and systems to ensure accurate, fair, and transparent billing processes., • Develop tools and integrations for internal teams to seamlessly use billing data for better decision-making and customer service. What we’re looking for (Requirements): • 5+ years of experience in software engineering., • Strong software engineering fundamentals and knowledge of at least 1 modern programming language (Python, Go, Typescript, etc)., • Proven ability to collaborate cross-functionally, especially with Product, Data, Finance, and GTM teams, to gather requirements and deliver impactful features., • Commitment to a customer-first mindset and an ability to balance long-term and short-term objectives, prioritizing what’s best for the customer and the company’s growth., • Experience in payment/metering systems is a plus., • 🏝️ Flexible time off, • 🩺 Medical, Dental, and Vision for employees and Family Coverage, • 🏠 Remote first culture with in-office flexibility in San Francisco, • 💵 Home office budget with a new high-powered laptop, • 🥇 Truly competitive salary and equity, • 🚼 12 weeks of Parental leave (U.S. specific), • 📈 401(k) (U.S. specific), • Supplemental benefits may be available depending on your location \n$177,000 - $245,000 a yearThis position has an annual estimated salary of $177,000 - $245,000 per year. Weights & Biases is committed to providing competitive salary, equity and benefits packages for all full-time employees. The actual pay may vary depending on your skills, qualifications, experience, and work location. \n We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at . #LI-Remote

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases: • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Title: AI UPS Product Manager – Energy Infrastructure Projects Location: corporate office in Miami, FL. Role is 100% Remote (EST and CST preferred) Term: FTE, Direct Hire Position Overview Our client delivers turnkey clean energy and power infrastructure solutions across the Americas. We design, build, and operate advanced Battery Energy Storage Systems (BESS) and mission-critical networks for data centers, utilities, and industrial clients. Our technology-first mindset powers systems from SCADA to cloud—and everything in between. About The Position We're looking for an AI UPS Product Manager with project- and/or product-based engineering experience to co-lead the AI UPS electrical and controls hardware product design, documentation generation, lead system-level product technical compliance and support the development activities related to this product. This is a system-level product focused role—we need someone who can speak fluently about both power electronics, BESS systems and controls, ideally have experience with UPS systems in mission critical applications or data centers, conduct market assessment and analysis and interface with the customer, product team core product managers, as well as the project, commissioning and service engineering teams. What You'll Do ● Conduct competitor market analysis (benchmarking) that informs the product roadmap: price, differentiators, scope, etc.. ● Create and maintain the product roadmap with the product director and core product managers. ● Support the sales engineering and marketing team by providing technical support and product documentation that meet the market's needs. ● Lead continuous product improvement of the AI UPS by managing its lifecycle: from idea to functional product upgrade ● Support product development of the AI UPS by capturing design improvement feedback from the different stakeholders: customer, sales engineering, project engineering, commissioning and service. ● Train teams on product functionality. ● Compile product technical information packages for the project engineering team. ● Support review and validation of the AI UPS electrical-related product during the project execution phase. ● Participate in product design sprints with the engineering team. ● Participate in the product's commissioning phase. Required Qualifications ● Bachelor's degree in Electrical Engineering, Power Electronics Engineering, or similar technical field. ● 10+ years of product management experience in project-based or industrial settings. ● Proven system-level design experience of MW scale power electronics, BESS and related controls equipment. ● Understanding of BESS systems integration with power electronics equipment. ● Project management skills. ● Excellent communication skills across technical and non-technical teams. ● Willing to travel up to 20% for product FAT inspection and site commissioning witnessing. Preferred Plus ● Experience with UPS/mission critical applications or utility-scale infrastructure

Invoca is the leading AI-powered conversation intelligence platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing the intent behind every phone call, text, and chat, Invoca drives better customer experiences, increases revenue, and improves operational efficiency. We are a dynamic, fast-growing company with a collaborative culture and a passion for innovation. Are you a technical product leader passionate about the intersection of MarTech, privacy, and AI? Do you thrive on the challenge of navigating complex technical ecosystems to drive measurable business outcomes? At Invoca, we are looking for a Senior Technical Product Manager to lead our evolution into multi-channel, revenue-oriented interactions. This role is at the heart of our platform, bridging the gap between sophisticated web attribution and the next generation of two-way conversational messaging. You will own the technical strategy for how we identify, attribute, and engage customers across the entire journey. As a Senior Technical Product Manager, you will lead the vision and strategy for Invoca’s attribution engine and our expanding SMS engagement capabilities. You will define the roadmap for our JavaScript Tag, attribution, interaction flows, and phone number management, including continuing to evolve our two-way SMS messaging capabilities geared toward driving revenue. This is a high-impact role that requires a "self-starter" mentality, a deep sense of ownership, and a refusal to settle for the status quo. You will report to the Senior Director, Product Management as a key individual contributor, ensuring our platform remains compliant and performant in an increasingly complex privacy landscape. • Strategy & Roadmap: Execute the roadmap for attribution features, prioritizing self-serve configuration and intuitive setup., • Multi-Channel Innovation: Lead the expansion into two-way SMS messaging for revenue-driving use cases., • Technical Ownership: Manage requirements for JavaScript, tags/pixels, consent management, and attribution, including browser privacy changes and server-side tracking., • Compliance Management: Oversee business and phone number registration with carriers, including 10DLC and toll-free messaging policies., • AI Integration: Partner with AI teams to develop agentic experiences that make platform configuration more intuitive., • Full-Lifecycle Leadership: Own discovery, design, execution, and iteration based on performance metrics and customer feedback., • Some Travel: Participate in customer on-sites, industry conferences, internal concept sprints, and "hackstarts" to drive product discovery and innovation., • Stakeholder Influence: Communicate technical concepts to engineering and business teams while acting as the product owner for an agile scrum team., • Experience: 5–7 years in technical product management within B2B SaaS or enterprise MarTech/AI., • Technical Depth: Expert knowledge of JavaScript, consent management, and multi-touch visitor journeys., • Messaging Expertise: Experience SMS-enabling businesses, including knowledge of 10DLC/Toll-Free carrier rules., • AI Knowledge: Familiarity with agentic AI, LLMs, or modern orchestration frameworks., • Execution: A track record of solving complex technical problems with urgency and accountability., • Strategic Thinking: Strong analytical skills and the ability to succeed in ambiguous environments. This role is remote and open to candidates located in the United States and Canada only. Please note that we are unable to provide visa sponsorship for this position at this time. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Role Details Location: Remote Type of Support: Phone, Email Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules (subject to business requirements) Work Schedule: Open to shifting schedules (subject to business requirements) Expected Start Date: Immediately About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role As a Customer Support Specialist (Japanese - Keigo Speaker), you will handle requests, bug reports, and various issues reported by users from the Partner's Platform via tickets, and provide phone support in native, honorific Japanese. You will be the primary point of contact between our existing and potential Students and Instructors in the Japanese market. Additionally, you will be responsible for ensuring the quality of courses uploaded to the Partner's Platform by reviewing them for compliance to customer satisfaction, critical thinking, reading between the lines, and the ability to make quick and accurate decisions. What You’ll Do: • Provide professional, empathetic, and helpful responses to customer support tickets via email, phone calls and internal tools., • Master the product you support, learning all its nuances and keeping up-to-date with the latest updates and support policies., • Troubleshoot technical issues reported by Students and Instructors and offer solutions or workarounds., • Work on special short-term projects required and requested by the hiring client What We Expect From You: • 1+ years of experience in customer support for Japanese businesses., • Excellent (near-native) written English, • Knowledge and experience in using Honorific Japanese (Keigo), • Amazing customer service skills, • Proactive attitude and the willingness to take the initiative without being asked to, • Strong attention to detail, • Ability to quickly communicate through accurate and timely typing, • Handle difficult conversations and challenging situations, • Ability to work without micromanagement, • Strong reading comprehension and problem-solving skills, • Strong technical proficiency with the web, computers, and smartphones, • Flexibility with schedules and days off What You’ll Get In Return: • Remote working arrangements, • Competitive base salary, • Generous paid time off, • Comprehensive benefits package including medical, dental, and vision options, • Competitive retirement benefits, • Access to free posture-based fitness workouts from home, • Training and professional development opportunities, • Be part of a people-first, values-driven organization Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. • Care for others: Empathy is a key driver. When people thrive, so does the mission., • Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward., • Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next., • Take ownership: Bold choices with integrity at the core—that’s how impact lasts., • Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning. Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact ___. PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center ___.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services. • Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services., • Provide clear and accurate information about account management, transactions, and financial services., • Assist customers with troubleshooting issues and resolving complaints promptly and professionally., • Document all customer interactions in the CRM system for quality assurance and follow-up purposes., • Collaborate with various teams to enhance the customer experience and ensure continuous improvement., • Stay updated on evolving products, industry trends, and company policies to offer informed support., • Fluency in Danish (both written and spoken); proficiency in English is also required., • Experience in customer service, preferably in the financial technology or finance sector., • Strong problem-solving skills and a customer-oriented mindset., • Excellent communication skills with an emphasis on clarity and empathy., • Proficient in CRM systems and comfortable with standard office applications., • Self-starter with the ability to work independently in a remote or hybrid environment., • Willingness to relocate to Greece and immerse yourself in a new culture., • Competitive Monthly, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

About AlignOps AlignOps is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who share a common commitment to innovation, creativity, integrity, and delivery beyond our customers’ expectations. AlignOps delivers operational tools to scale and grow the construction business. With powerful solutions configurable to meet our customers' unique needs, AlignOps powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to make informed decisions that yield tangible results. We seek talented individuals who thrive in a dynamic, challenging, and rewarding work environment and emulate humility, drive, transparency, and customer service in everything they do. Job Description We are looking for a talented Product Manager to take ownership of one of our core product lines. You will lead the strategy, execution, and lifecycle of this product, working cross-functionally with engineering, design, customer support, and sales to drive feature development, optimize user experience, and ensure our product continues to meet the evolving needs of our customers. Responsibilities • Product Ownership, • Own the roadmap, backlog, and strategy for the assigned product line. Ensure continuous improvement and market relevance., • Customer Discovery & User Research, • Engage with customers to understand their needs, workflows, and pain points. Conduct interviews, usability testing, and surveys., • Roadmap Planning & Execution, • Collaborate with stakeholders to define quarterly goals. Translate business needs into clear product requirements and user stories., • Cross-Functional Collaboration, • Work closely with engineering and design to deliver high-quality features on time. Partner with marketing and sales for go-to-market planning., • Performance Monitoring, • Use analytics and feedback to evaluate product success, identify opportunities, and prioritize improvements., • Stakeholder Communication, • Regularly update internal stakeholders on product direction, status, and key metrics., • Other duties as assigned Qualifications • 3–5 years of product management experience, preferably in B2B SaaS or mobile application environments., • Proven track record of owning and improving an existing product or product line., • Strong analytical and problem-solving skills; data-informed decision-making., • Excellent communication and stakeholder management abilities., • Experience working in Agile/Scrum teams., • Familiarity with tools such as Jira, Figma, Mixpanel, or similar platforms., • Bonus: Prior experience in safety, compliance, construction tech, or inspection/audit software. This is a full-time remote position located in the US. Employees hired within a designated radius of the office are expected to work on-site according to a schedule set by management based on the requirements of their role. Benefits & Compensation • The US base salary range for this full-time position is $115,000-$125,000. Our salary ranges are determined by role, level, and location., • The AlignOps benefit program includes health, dental, and vision coverage. In addition, the company offers disability, life insurance, PTO, and a 401(k) plan.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Benefits & Compensation When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es)). Job Summary This Account Executive position will be working primarily remote. You will work with members of our sales team and prospective clients to build trusting relationships and understand their unique challenges and goals. You will be responsible for selling Diagnostic Imaging solutions into health systems, hospitals, diagnostic imaging, and oncology centers, and will serve as the single point of contact for clients as they explore equipment and service offerings with United Imaging. Duties & Responsibilities • Develop and implement a sales territory management strategy., • Create and maintain a qualified sales funnel to ensure over-achievement., • Cultivate and maintain relationships with key clients and across all levels of the organization, • Drive client satisfaction, customer focus is KEY., • Achieve sales quota for your assigned territory., • Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales (proposals, quotations, contracts, product demonstrations, negotiations, etc.)., • Engage and leverage the internal team to advance client relationships and execute sales strategies. Education • Candidates will have 3-5 years of quota carrying sales experience., • Experience leveraging CRM solutions for territory management; Salesforce.com desired., • Customer oriented, motivated., • Willing to travel extensively within assigned territory (at least 75%), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling., • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable. United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.

Who is Bond-Pro: Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to insurance companies to manage their specialty line of Surety Bonds. This position is open only to candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation support is not available. This is a 100% remote position. The Role: This role will lead a small team of technical support analysts who are responsible for level two and level three external client support. Our technical support team provides support for OUR software products which are licensed to insurance carriers and insurance agencies. This role provides: • Day to day organization to the support team efforts, • Support to clients directly – this is not just a management role, • Seasoned customer handling when dealing with pressure situations or complex client concerns, • A quick learner – needed to learn our software and industry, • Highly personable – strong EQ and sense of humor – able to reach a wide range of people, • Uncommon sense, • Strong work ethic that inspires others, • Appreciative of a good team environment We are seeking individuals with strong analytical and customer service skills who have experience working as a software vendor resolving a wide variety of customer issues. The successful candidate will have experience with complex ERPs (SAP, Oracle, etc.) supporting customers in both web-based and client server environments. Property and casualty insurance industry experience is preferred, but financial services or banking industry experience is acceptable. Requirements: • 10+ years of experience in software technical support/client success positions., • 5+ years of experience in SaaS vendor support, as opposed to internal customer support., • Recent experience supporting customers in client server environments, not just web-based environments. This is a crucial requirement., • Excellent communications and customer service skills., • Medical insurance, • Dental insurance, • Vision insurance, • 401(k) matching Bond-Pro’s fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds. Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products. Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace. Learn more about us at ___

HEALTHCARE RECOVERY SPECIALIST We're hiring immediately! Full-time positions available with NO contracts. Work only two nights per week (11:00 a.m. – 7:30 p.m. and 10:00 -- 6:30) and three days a week (8:00 - 4:30). Interview and get hired on the same day! Enjoy your weekends! We promote within. Base pay starts at $17.50 per hour, plus an uncapped bonus plan paid monthly. Salary Range: $40K - $60K+. Paid training lasts 45 days. Once training is successfully completed (~90 days), you can work from home. YOU MUST LIVE WITHIN A 1-HOUR RADIUS OF THE RALEIGH-DURHAM-CHAPEL HILL, NC AREA. We provide all the necessary equipment. Comprehensive Training Program including FDCPA, HIPAA, FCRA, and TCPA. Previous experience in healthcare collections or revenue cycle management preferred. We're looking for professionals seeking a career in a fast-paced environment. Do you possess collaborative, technical, and customer service skills? Are you confident with an entrepreneurial mentality? Are you able to work independently and as a remote teammember? Healthcare Recovery Specialists will handle various tasks, including: • Answering inbound and outbound calls to ensure timely payment of accounts for debt collection services., • Negotiating and qualifying payment plans., • Meeting quality assurance, productivity, and attendance standards., • Clarifying amounts owed and resolving disputes., • Responding to customer requests and recording information accurately and efficiently., • Compliance with all Federal, State laws and Collection Regulations. Desired Skills & Experience: We're currently seeking self-motivated, energetic professionals with the ability to work remotely. The ideal candidate will be mature, competent, organized, and efficient. Ability to follow a Script. Bilingual skills are a plus. We utilize the Zoom application for daily communications. Supervisory and technical assistance is available throughout the workday. Department Meetings and Monthly Performance Reviews are conducted virtually. Twice a year in-person outings (Durham Bulls, Axe Throwing, Boxcar Bar & Arcades, fancy dining). To be considered for this position, you MUST have: • Typing speed of 40+ words per minute., • High School Diploma or Equivalent., • Working knowledge of Microsoft Office., • 1 year of experience in an office or remote environment., • Must reside in a quiet environment with access to an office or private space., • Verfied Internet access with a minimum speed of 100 MBPS., • Self-confidence in asking for payment and helping customers resolve their past due balances., • Excellent communication and listening skills., • Professional and courteous demeanor. Established in 1975, Bull City Financial Solutions (BCFS) has been a leading provider of Accounts Receivable Management solutions to esteemed corporations and organizations nationwide. Our track record speaks for itself. We consistently outperform other firms in the industry, thanks to our certified and highly skilled staff. We believe in equipping our team with top-notch training, motivation, competitive compensation, and fostering a positive work environment, all crucial elements for success. BCFS adheres to the Blueprint Quality Management System (BQMS) Certification, the highest standard recognized by ACA International (Association of Credit and Collection Professionals). With extensive expertise in delinquent collections, we specialize in serving clients across various sectors, including Healthcare, Utility, Government, and Finance. Benefits at BCFS include: • 18 days of paid time off, accruing at 1.5 days per month., • Employee's Simple IRA Account (qualification after one year of employment)., • Opportunities for career growth and advancement within the company. We believe in promoting from within, fostering a culture of continuous learning and development.

Nuans Design Location: Fully Remote Job Type: Full-Time Salary: $44,000–$46,000, based on experience Our client, Nuans Design, is a modern furniture importer and distributor serving the commercial interiors market across North America. We partner with innovative international brands and designers to bring distinctive, design-forward furniture to restaurants, hospitality spaces, workplaces, and other thoughtfully designed environments. Our clients include leading names across tech, hospitality, and lifestyle brands, and we are passionate about delivering furniture that balances aesthetics, quality, and practicality. As a growing company with an entrepreneurial mindset, we value people who are detail-oriented, collaborative, resourceful, and excited to be part of a design-driven business. Nuans Design is seeking a highly organized, proactive, and detail-oriented Account Support Specialist to support our sales and operations team. This is an ideal role for someone who enjoys client communication, order management, problem-solving, and keeping complex projects moving smoothly behind the scenes. In this role, you will help manage the day-to-day coordination of client accounts, orders, invoicing, logistics, and internal follow-up. You’ll play a key part in ensuring a smooth experience for our B2B clients from quote to delivery. This is a fully remote position, but candidates should be comfortable working East Coast business hours. • Serve as a key point of contact for client support and account coordination, • Answer incoming calls and respond to client inquiries in a professional, timely manner, • Process and enter orders accurately for custom and high-end furniture products, • Prepare and manage invoices and related order documentation, • Monitor accounts receivable/payable and assist with account reconciliation, • Coordinate shipping and delivery logistics to help ensure timely fulfillment, • Maintain accurate records of orders, specifications, pricing, and shipping details, • Communicate order updates, ETAs, and ship dates to clients, • Follow up on open quotes and pending client needs, • Work cross-functionally with internal team members, vendors, and logistics partners to keep projects on track, • Support operational workflows and help identify opportunities for greater efficiency Requirements • 2+ years of relevant experience in account support, customer service, sales support, operations, logistics, or order management, • Experience in a B2B company preferred, • Strong organizational skills and exceptional attention to detail, • Ability to manage multiple moving pieces and prioritize effectively, • Clear, polished written and verbal communication skills, • Comfortable working independently in a remote environment, • Strong follow-through and a proactive, solution-oriented mindset, • Proficiency with Google Workspace, Excel, and Word, • Experience with QuickBooks or similar invoicing / accounting systems is a plus, • Experience in furniture, interiors, distribution, importing, shipping, or logistics is a plus, • Must be authorized to work in the USA and complete an I-9 form for employment eligibility verification., • Highly dependable and responsive, • Calm under pressure and good at juggling priorities, • Process-minded, but flexible when things change, • Comfortable communicating with clients, vendors, and internal team members, • Someone who takes ownership and genuinely cares about getting the details right, • Fully remote role, • Company-paid medical benefits, • Generous paid time off, • Monthly bonus incentives, • No nights or weekends, • Opportunity to grow with a design-driven, entrepreneurial company, • Collaborative culture where your contributions are noticed and valued If this sounds like a fit, we’d love to hear from you. Please submit your application along with your resume to be considered for the role. Nuans Design is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Nuans Design has retained Atomus Partners for this search. Emails from recruiters may come from @atomuspartners.com. No recruiting agencies, please. Salary Description $44,000–$46,000 annual salary, based on experience

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

Full-time Description If you are a motivated and experienced Senior Accountant looking to take your career to the next level,we would love to hear from you! Location: St. Louis, MO or Dallas, TX Work Schedule: Hybrid (2 days in office / 3 days remote) Annual Salary: $85-$90k Additional Annual Bonus: Up to 8% The ideal candidate for the Senior Accountant role will have a minimum of 2 years of public accounting experience, hold a CPA certification, and be bilingual in Spanish and English. They should have a proven track record of success in managing complex financial operations. As a Senior Accountant, you will play a crucial role in ensuring the accuracy and integrity of our financial reporting, while also contributing to the strategic growth of our company. The Gund Company is a leading manufacturer and fabricator of engineered material solutions, specializing in customized insulation parts. With 12 facilities worldwide, we pride ourselves on our consultative, engineering approach to understanding customer needs and our reputation for outstanding customer service and quality. Key Responsibilities Senior Accountant: • Prepare and review financial statements in accordance with GAAP., • Manage month-end and year-end closing processes., • Conduct financial analysis and provide insights to support business decisions., • Ensure compliance with federal, state, and local tax regulations., • Oversee accounts payable and receivable functions., • Collaborate with internal and external auditors., • Mentor and train junior accounting staff., • Bachelor's degree in Accounting, Finance, or related field, required., • Minimum of 2 years of public accounting experience, required., • Minimum of 2 years consolidation experience, required., • Strong knowledge of GAAP and tax regulations., • Excellent analytical and problem-solving skills., • Proficiency in accounting software and Microsoft Office Suite., • Exceptional attention to detail and organizational skills., • CPA certification. Why Join Us • Competitive salary and benefits package., • Opportunities for professional growth and development., • Collaborative and supportive work environment., • Access to cutting-edge technology and resources., • Paid Time Off (PTO) and Paid Holidays, • Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability, • 401(k) retirement savings program with 50% employer match (up to 6% of contributions), • ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned - Shares are awarded each year based on profitability with no out-of-pocket investment.Join a company that values your contribution and invests in your future.Apply today to start your career with The Gund Company! Reasonable accommodation(s) for the Senior Accountant may be made to enable individuals with disabilities to perform the essential functions of the Senior Accountant position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 0722025 RJ MW LD Salary Description $85-90K

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote Job Description We are looking for anEnterprise Account Executiveto drive new business revenue across theNortheast region. This is a high-impact, field-oriented role for a seller who can create demand, challenge customer thinking, and help large organizations reimagine what IT can deliver to the business. Why this role matters The next evolution of IT is not just about uptime. It is about experience, productivity, automation, and measurable business value. As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End User Computing teams, Service Desk leaders, and IT Operations executives answer questions like: • How do we find and fix technology issues before employees report them?, • How do we reduce ticket volume and improve service quality at scale?, • How do we measure whether employees are actually adopting new tools, including AI?, • How do we turn IT from a cost center into a driver of productivity and employee experience? What you will do You will own new business growth across your assigned territory by building a strategic territory plan, creating executive-level demand, and driving complex enterprise sales cycles from initial engagement through close. • Build, manage, and execute a regional sales strategy for the North Central territory., • Prospect aggressively into enterprise accounts and develop qualified pipeline., • Identify business pains tied to employee productivity, IT support, application adoption, digital transformation, and AI readiness., • Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership., • Evangelize Nexthink's value proposition and educate customers on the rapidly evolving DEX category., • Partner with Nexthink's business development, marketing, channel, solution consulting, and professional services teams to create and advance opportunities., • Lead discovery, business case development, executive presentations, proof-of-concept alignment, negotiation, and close., • Manage customer expectations throughout evaluations and proof-of-concept cycles., • Sell the full Nexthink solution, including software, services, and support, to ensure long-term customer success., • Build trusted relationships that create expansion opportunities and durable customer value. You are a high-performing enterprise seller who knows how to create a market, not just respond to one. You are energized by new categories, complex problems, and executive conversations where you can connect technology to measurable business outcomes. • 7+ years of enterprise technology sales experiencein a fast-paced, competitive B2B SaaS or enterprise software environment., • A proven record of quota overachievement, such as President's Club, top rep performance, or consistent attainment above plan., • Experience selling complex solutions to large enterprise IT organizations., • Ability to evangelize emerging categories and educate buyers on new ways of solving business problems., • Strong executive presence and the ability to sell across technical, operational, and business stakeholders., • Discipline in territory planning, account strategy, pipeline generation, qualification, forecasting, and deal execution., • Comfort managing proof-of-concept processes and aligning technical validation to business value., • A consultative sales approach with strong discovery, storytelling, and value-selling skills., • High ownership, urgency, resilience, and intellectual curiosity., • Bachelor's degree or equivalent experience., • Sold disruptive or category-creating technology in an early-stage, high-growth, or market-expansion environment., • A track record of opening new logos and building territory from the ground up., • The ability to simplify complex technical concepts into clear business outcomes., • A strong partner ecosystem mindset and experience working with channel, alliance, or services partners. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free accessto professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. Videos To Watch

Job Summary: The Customer Account Manager is a key contributor to the instED team, He/She will have assigned accounts and will be responsible for all customer-facing account management, implementation, and revenue growth activities. He/She participates with management to design and implement scalable business processes related to existing customer business and relationship management. The Customer Account Manager applies a data-driven approach to assist customers in realizing the full value proposition of instED's service delivery model. He/She is hyper-focused on partnering directly with customer stakeholders to manage the day-to-day activities and identify opportunities to improve their overall return on investment (ROI) by increasing the use of instED services (by their providers, clinicians, members, and patients). The Customer Account Manager must be comfortable operating in a fast-paced, start-up environment, as part of a committed team of individuals focused on responsibly reducing health care costs and increasing patient and provider satisfaction across all instED customers. This role reports directly to the Director, instED Business Development, and works closely with instED business development, marketing, technology, product, and operations teams. Essential Functions: • Available to meet with assigned customers, when necessary, either remote or in person., • Responsible for maintaining current service activity as well as growing service volume and revenue from each assigned customer., • Leads training sessions with customer constituents (customer staff, network providers, others)., • Designs customer demand generation and outreach strategies and programs. Engages customer leadership to gain their support for activities related to increasing provider and member patient adoption and utilization of instED services. Oversees and monitors the execution and performance of these strategies and programs., • Responsible for monitoring customer utilization data and taking appropriate action based on data trends and analysis., • Participates in regular customer staff and provider meetings and other engagements to build awareness of instED services and promote utilization. Meetings may be onsite and remote., • Responsible for reporting to instED management team daily, weekly, monthly, quarterly, annual customers utilization metrics and other relevant data., • Designs and executes project plans related to the implementation of new instED customers locally, regionally, nationally. Manages new customer implementations., • Manages the contract renewal process to maintain clients and increase visit activity., • Establishes and leads monthly and quarterly QBR and governance meetings with customer executive stakeholders reviewing activity and ROI., • Serves as first point of contact for general service, technology access, or other questions as well as customer leadership issue management, resolution, and escalation when necessary., • Provides feedback on instED service and technology enhancements based on customer feedback and requests., • Participates with members of instED Marketing, Technology, Process Innovation and Operations teams in the ongoing optimization of instED's service delivery model, through communicating customer feedback, participating in ideation sessions and platform user acceptance training (UAT), etc., • Content development for marketing and outreach campaigns and marketing activities., • Attends trade shows and industry events, • Meet onsite at customer locations, • Perform any other job related duties as requested. Education and Experience: • Bachelor's degree required, • Equivalent years of relevant work experience may be accepted in lieu of required education, • Five (5) years experience working in account management, customer management, sales, provider network management, customer service, management consulting, and/or customer-facing business operations roles required, • Five (5) years experience working in a clinical or health insurance organization, or payor or provider environment preferred Competencies, Knowledge and Skills: • Proficiency using MS Office, specifically Excel, PowerPoint, Salesforce.com, Power BI, Patient Ping, other analytical tools., • Ability to manage customers through the contract renewal process., • High analytical acumen; experience reviewing and managing key performance indicators (KPIs) and generating actionable insights., • Strong written and verbal communication skills; comfort delivering presentations to range of audiences., • Highly organized; able to develop and manage against detailed project plans, including interim milestones and deliverables., • Enjoys multi-tasking and managing an assigned book of business, • Comfortable working in a fast-paced, start-up environment with rapidly evolving priorities and deliverables., • Passion for healthcare and strong interest in alternative service and delivery models. Licensure and Certification: Working Conditions: • General office environment; may be required to sit or stand for extended periods of time, • Currently a hybrid working opportunity within office and remote Compensation Type: Salary Competencies: • Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Location: Boston, MA Field Service/Installation Technician at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? * Excellent Compensation Packages * Medical, Dental and Vision Benefits Effective on Day 1 * 401k Package, Paid Time Off Program, and Profit Sharing * Associate Discounts and Community Giveback Programs * College Tuition Savings Program * Caring Family Culture Toward all Associates * Certified as a FORTUNE Great Place to Work * Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups * Family owned for 90+ years Position Summary: The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment. Do YOU Possess These Skills and Attributes? * Computer proficiency, including knowledge of Windows-based programs * Organizational skills * Problem solving skills * Exceptional communication skills No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes: * Mechanical or Technical experience/education * Electrical, Customer service, Military, or Software/hardware experience * Pneumatics * HVAC Do These Responsibilities Interest YOU? * Providing maintenance and repair services out in the field * Training staff on using equipment * Training customers on using equipment Do YOU Meet These Requirements? * High School Diploma or equivalent * Valid driver's license and clean driving record (Required) * Technical training in the bio-medical or electronics field (Preferred) * Physical: * Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting * Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds * Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders * Able to work in tight spaces * Frequent travel to customer sites (daily) and occasional use of power tools The base pay range of $21.63-25.00/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications (tech in training). Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. The hiring range listed is just one component of our total compensation package for employees. Other financial rewards may include bonuses, profit sharing, and Paid Time Off. Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

Clinical Data Reviewer - Internal Medicine (US, CAN, UK Only) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities ***Clinical Monitoring background is required ***Internal Medicine experience is required ***Must be located in US, CAN, or UK with no sponsorship needs to be considered for this role. • Ensure data readiness for important milestones including, but not limited to, interim analysis, final analysis, snapshots to support submissions, Data Monitoring Committee reviews and publications, • Review participant level data across a study in adherence with CRF Completion guidelines (CCGs) and the Data Review Plan (DRP), • Conduct point-to-point data checks (e.g. verifying the presence of a lab test that satisfies study inclusion criteria) and interpretive analysis (e.g. reviewing to identify inconsistencies in the participant's data)., • Generate queries on discrepant data and follow to resolution including escalation of issues that cannot be resolved through the query process, • Create and use data review best practices and associated data review tools to identify trends and any safety signals, • May identify protocol deviations during routine clinical review and escalation as appropriate, • Follow relevant SOPs and regulations, have an excellent understanding of and comply with applicable training requirements, constantly seeking further improvements in quality and efficiency of clinical procedures QUALIFICATIONS • Bachelor's degree or nursing degree is preferred, • At least 7 years of clinical research experience in the pharmaceutical industry (Strong monitoring experience is a plus), • Background in clinical monitoring or RN strongly preferred., • Direct clinical review and query writing/resolution experience required, • Possess sufficient clinical knowledge to assess if participant data is scientifically and clinically valid., • Prior EDC experience preferred, • Proficient in reviewing large scale listings in Microsoft Excel format(filter, sort, data format (date)., • Basic understanding of how data points from different fields/CRFs interact and how data collection impacts analysis, • Ability to work independently in a virtual setting and as part of a remote team, • Ability to prioritize and adjust work priorities quickly as needed to meet deadlines (i.e. fluid, flexible work style), • Possess basic knowledge of data management including case report form design, workings of electronic edit checks, implementation of data handling conventions and interpretation of data status reports, • Good written and oral communication skills with strong attention to detail required At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $80,600.00 - $145,000.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Sr Medical Writer Publications - Sponsor Dedicated - Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Leads the clear and accurate completion of medical writing deliverables, ensuring scientific information is presented clearly and accurately. Manages medical writing activities associated with individual studies, coordinating medical writing activities within and across departments with minimal supervision. Leads the resolution of comments from the client., • Completes a variety of documents that may include journal manuscripts; and abstracts, posters, and presentations for scientific meetings., • Adheres to established regulatory standards, including, but not limited to, ICH E3 guidelines, as well as company standard operating procedures, client standards, and company and/or client approved-templates, authorship requirements, and style and formatting guides, when completing medical writing projects, on time and on budget., • Coordinates quality and editorial reviews. Ensures source documentation is managed appropriately. Leads team document reviews, and reviews documents as needed., • Acts as peer reviewer for internal team to ensure document scientific content, clarity, overall consistency, and proper format., • Interacts and builds good working relations with clients, department head, and peers in data management, biostatistics, regulatory affairs, and medical affairs, as necessary, to produce writing deliverables., • Identifies and proposes solutions to resolve issues, escalating as appropriate. Provides technical support, training, and consultation to department and other company staff. May contribute to development of internal materials and presentations or changes to internal process, standard practices, and capabilities., • Mentors and leads less experienced medical writers on complex projects, as necessary., • Develops deep expertise on key topics in the industry and the regulatory requirements and guidelines that affect medical writing., • Aware of budget specifications for assigned projects, working within the budgeted hours and communicating status and changes to medical writing leadership., • Completes required administrative tasks within the specified timeframes., • Performs other work-related duties as assigned., • Minimal travel may be required (less than 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

< Overview: Reporting to the Senior Director, Access and Reimbursement, the National Director, Site of Care will optimize access to Alnylam products through the development of strategic engagement tactics and opportunities with key Alternate Site of Care accounts. This role leads a team of Strategic Account Leads who are assigned account management initiatives and strategies. This position requires a professional who can leverage their technical expertise and experience to meet Alnylam's site of care strategy goals that builds the capacity to support patient access to our therapies and supports an enhanced experience for patients and health care providers. A key component of this role is the ability to establish the strategy, build the processes and identify opportunities that allow the site of care team to deepen customer relationships and manage the agreed upon deliverables at targeted strategic accounts. As such, extensive knowledge of 'buy and bill' products and prior experience with high-touch, specialty products is essential. The successful candidate must be passionate about science and deeply motivated by the quest of delivering seamless patient access to our therapies with the long-term success of the company in mind. They will work collaboratively with both internal and external stakeholders to execute strategic imperatives. Key Responsibilities: • Work with the Senior Director and Market Access Leadership to establish the comprehensive account strategy for key accounts, informed by insights from internal and external stakeholders, to bring the best of Alnylam to the customer, • Strong partnership with internal legal and contracting partners to evaluate strategies and opportunities and in supporting the execution of individual agreements., • Collaborate with Commercial Leadership (Sales, Marketing, Market Access, Distribution and Operations) colleagues to ensure adequate Voice of the Customer in addition to own insights to influence strategic planning across stakeholders that encourages innovation and improves service delivery, • Work with the Senior Director to identify program objectives, identify future targets and KPIs for target accounts that are aligned with organizational and customer priorities, • Analyze and synthesize information from multiple sources to identify and prioritize business opportunities and potential risk across the accounts by applying relevant frameworks and analytical methods, • Lead the execution of the comprehensive account strategy across the Strategic Account Lead team with Key Accounts, • Works closely with internal Alnylam partners to identify enhancements for engagement with key accounts (Ways of Working) across Alnylam, key conference identification, updated language in RFPs and MSAs and resource gaps to fulfill for the team to effectively engage and execute on strategic initiatives., • Anticipate and communicate likely or transpiring market and customer developments, identify third party influence factors and shape the account engagement strategy accordingly, • Coach the team in creating and fostering strong relationships and perception of Alnylam as a strategic partner with senior business stakeholders (C- and D-Suite) in target accounts, including PE-backed groups, to deliver on strategic goals for Alnylam's products across the company portfolio, • Ensure consistent, best-in-class site of care strategic account management practices across all customer engagements, • Negotiate, manage and pull-through agreements that incorporate solutions to strengthen partnerships between Alnylam and strategic accounts, • Manage the individual responsibility for and oversee the team's ongoing contractual agreements and relationships with strategic accounts to strengthen partnerships and unlock new business opportunities, • Lead the team in the Development, execution and oversee quarterly business reviews, strategic planning sessions, and long-term roadmap development with key accounts Qualifications: • Bachelor's degree required, emphasis in business management; Master's degree preferred, • Minimum 10 years' of experience in the life sciences environment, • Minimum 5 years' previous account management experience with health systems or alternate sites of care C- and D-Suite or payors, • Experience leading a team of account managers, • High level of confidence, exceptional written and oral communication skills and executive presence required to engage with a C-Suite audience, • Strong knowledge of the US payer landscape, value-based care and outcome-based models, • Demonstrated ability to successfully mobilize cross-functional partners, including interpersonal skills to foster collaboration and succeed by leading without direct authority, • Deep understanding of both medical benefit and pharmacy benefit, • Strong analytical skills, able to synthesize multi-source information for strategic planning and ability to think critically, challenge conclusions and underlying assumptions, • Self-starter who is enthusiastic about rare disease and Alnylam's core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, • Highly proficient in Microsoft Office Suite, • Ability to travel up to 50%, • Should live near a mid-sized to major airport #LI-ST1 #LI-Remote U.S. Pay Range $210,000.00 - $284,100.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam's robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: ___ AboutAlnylam We are the leader in RNAi therapeutics- a revolutionaryapproach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possibleand are just at the beginning of what's possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, wherean authentic, inclusive culture and breakthrough thinkingfuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Internal Account Director (Recruitment & Retention) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities About the Role: Are you looking to lead strategies that accelerate access to life-saving therapies and transform the patient experience in clinical research? As an Internal Account Director, Recruitment & Retention (R&R), you will play a pivotal role in designing and delivering innovative enrollment and retention solutions for global clinical trials. This senior-level role for a proven leader in clinical trial recruitment. We are seeking an expert with a demonstrated history of driving successful patient enrollment across complex therapeutic areas-someone who brings both strategic insight and operational excellence. You will collaborate across Clinical Trial Management, Project Leadership, R&R Operations, Data Science, Regulatory, and external vendor partners to ensure sponsors achieve enrollment targets on time and with quality. Acting as a trusted advisor, you will represent R&R services in Bid Defense Meetings, client discussions, and sponsor escalations-shaping strategies that directly impact trial success. Core Responsibilities: * Lead Recruitment Strategy: Own the development and execution of patient recruitment and retention plans (PRPs) from study start-up through close-out. * Be the Sponsor's Go-To Expert: Represent R&R solutions in Bid Defense Meetings, pre-award planning, and escalations. * Cross-Functional Leadership: Partner with Clinical Trial Managers, Project Leads, Regulatory, Operations, and Data Scientists to deliver data-driven solutions. * Enrollment Oversight: Track study progress, proactively manage risks, and implement mitigation strategies to protect timelines. * Data & Vendor Management: Analyze performance trends, collaborate with vendors, and apply insights to optimize recruitment outcomes. * Solution Innovation: Contribute to continuous improvement by sharing lessons learned, market insights, and client feedback. * Strategic Partnerships: Build and sustain strong sponsor, site, and vendor relationships to ensure delivery excellence and repeat business. * Mentorship & Growth: Provide guidance to colleagues and strengthen team capabilities as the group expands. Qualifications: * 8+ years of clinical research or clinical trial operations experience, with extensive focus on patient recruitment and retention. * Minimum of 1-2 years in leadership or management roles. * Proven track record of developing and executing successful, measurable recruitment strategies across therapeutic areas. * Strong understanding of global R&R strategies, including decentralized trials, direct-to-patient outreach, and site-facing support. * Ability to manage multiple, complex studies under tight timelines. * Skilled in Microsoft Office Suite; familiarity with clinical trial technology platforms preferred. Critical Skills: * Strategic thinker with the ability to convert insights into actionable recruitment plans. * Exceptional communicator and presenter, able to influence senior stakeholders and sponsors. * Strong problem-solving and proactive risk management skills in dynamic clinical environments. * Deep knowledge of cultural and regulatory factors affecting global patient recruitment. * Flexible, innovative, and collaborative mindset with a focus on results. Preferred Candidate Profile: We are looking for someone who is more than qualified-someone recognized as a leader in the field of clinical trial recruitment and retention. The ideal candidate will be: * Respected industry expert with a reputation for successfully delivering high-profile studies. * Trusted advisor to sponsors who can confidently represent R&R strategies at the executive level. * Proven innovator who has implemented new approaches to overcome enrollment challenges. * Global strategist experienced in managing patient recruitment across multiple geographies, cultures, and regulatory landscapes. * Strong collaborator and mentor who uplifts colleagues while driving accountability and results. U.S. Salary Range * 97,300 - 170,300 Location * Open to US - remote candidates Why Join Us: This opportunity is reserved for professionals who have already demonstrated they can deliver at the highest level. As an Internal Account Director, your expertise will directly impact the speed at which new therapies reach patients worldwide. You'll be at the center of accelerating clinical trial success-helping bring life-changing medicines to those who need them most, while shaping the future of how patient recruitment is designed and delivered. If you're ready to take on a highly visible, career-defining role where your leadership and proven track record make a measurable difference, we want to hear from you. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Senior Clinical Project Manager - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities This is an opportunity to join a sponsor-dedicated team supporting highly complex global Phase 2b studies within the inflammation therapeutic area as a U.S.-based Global Study Lead. The studies span multiple regions including North America, Europe, APAC, Japan, and China, offering the opportunity to lead large-scale global clinical programs in a collaborative and highly engaged environment. This team is looking for experienced global project leaders who enjoy taking ownership, leading cross-functional teams, and driving complex studies forward while working alongside leadership that values partnership, communication, and professional development. * Lead highly complex global Phase 2b inflammation studies * Serve as a Global Study Lead across NA, EU, APAC, Japan, and China * Work within a sponsor-dedicated environment with strong cross-functional collaboration * Join a team that values mentorship, communication, and professional growth * Partner with leaders who are engaged, supportive, and invested in team success * Opportunity to contribute in a visible role while continuing to expand global study leadership experience Global Study Leadership * Serve as Global Study Lead for complex Phase 2b inflammation studies * Oversee global study execution across NA, EU, APAC, Japan, and China * Manage interdisciplinary clinical research programs in compliance with GCPs, SOPs, and regulatory requirements * Act as primary liaison between the Sponsor and project stakeholders throughout study startup, conduct, and closeout * Lead clinical teams to ensure quality, timelines, and budget management * Maintain accountability for project deliverables and financial performance of assigned studies Operational Oversight * Coordinate activities and deliverables across CROs, vendors, and project partners * Proactively identify operational issues and implement risk mitigation and contingency planning strategies * Maintain project timelines and tracking tools to monitor study progress * Oversee project management components of inspection readiness, including Trial Master File activities * Ensure implementation of project plans in accordance with controlled documents and study requirements Leadership & Communication * Independently prepare, coordinate, and present project materials during internal and external meetings * Lead project-related discussions across cross-functional teams and stakeholders * Direct activities of assigned Project Support staff * Mentor project management team members and clinical staff as needed * Facilitate team communication and training activities in accordance with protocol and project requirements Business & Strategic Support * Participate in bid defense meetings as a potential project lead * Support relationship development with current clients * Maintain awareness of therapeutic environment and drug development trends related to assigned projects Required Experience * 5+ years of global clinical project management experience * Experience leading global Phase 2b clinical studies * Experience managing studies across NA, EU, APAC, Japan, and China * Therapeutic experience within inflammation * Strong CRO and/or clinical research experience preferred * Ability to independently manage complex clinical programs and multiple priorities Technical & Leadership Expertise * Strong knowledge of GCP, ICH guidelines, regulatory requirements, drug development processes, and clinical monitoring procedures * Strong communication, presentation, interpersonal, and organizational skills * Ability to mentor and support project teams and new staff * Strong time management skills with the ability to work independently * Ability to manage multiple tasks and deadlines in a dynamic environment * Comfortable working with new technologies and systems If you are looking for an opportunity to lead globally visible inflammation programs within a collaborative sponsor environment, this is the kind of role that elevates careers! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

< Associate Director Case Management Reports to: Director, TTR Case Management Lead The Associate Director, TTR Regional Lead (West) is responsible for product patient support and provider services inclusive of reimbursement operations, and patient compliance support to ensure timely and efficient access to therapy and ongoing assistance for patients and providers. This individual will support the Director of Patient Services with a focus on scanning/monitoring internal program data daily for accuracy and consistency, identifying issues/trends, and developing plans of action to continuously improve program performance. This individual will also deliver a positive patient and healthcare provider experience by assessing needs and developing action plans that identify and troubleshoot future reimbursement barriers to support treatment initiation and ensure continuity of care throughout the patient treatment journey. This individual will have [2-3] Regional Manager direct reports, and will report to the Director, National Case Manager Lead. Summary of Key Responsibilities (may vary) This description is not intended to provide an all-inclusive listing of duties and responsibilities. Duties may change at the discretion of management, and/or management may request duties to be performed that are not listed. • Lead a team of Regional TTR Managers within Alnylam Assist organization, • Collaborate with cross-functional stakeholders to implement program improvements, departmental standard operating procedures, policies as they relate to assigned Alnylam products; participate on various cross-functional teams, representing Patient Services team to ensure customer success for staff and patients, • Identify regional trends and drive the development and implementation of short- and long-term strategies, • Utilization of expertise in areas related to healthcare reimbursement and Patient Assistance Programs, • Remain current with market trends in both provider and patient services landscape through regular research, interactions with brand management and involvement to ensure that all patient service's activities reflect actual business/organizational needs while meeting the needs of the target audience and maintaining highest quality of service, • Maintain and support the evolvement of Alnylam Assist Patient Support Services as the Alnylam disease state portfolio grows, • Interact with Field Roles, Patient Marketing, Patient Advocacy and Payer Marketing to gather insights to identify resources needed related to program offerings, • Partner with the Executive Sales and Field Reimbursement Leads to align on regional strategic initiatives and optimize team performance through coordinated planning, execution, and performance analysis, • Collaborate with internal stakeholders to develop and maintain appropriate KPIs, SLAs, and dashboards to track critical metrics to ensure targets are met, • Identify and address, in collaboration with Regional Managers, training, performance, and competency needs to ensure achievement of business objectives, including team development opportunities, • Continuously assess performance and work environment needs against business need. Identify external and internal factors impacting performance and develop a plan to address, • Represent Patient Services in the development and Regulatory/Legal review of Alnylam Assist materials intended to be used with providers, patients, and caregivers, • High sense of urgency, knowledge of protocol in dealing with requests and issues, and utmost confidentiality, when required, • Proven Self-Starter with high standards of excellence and an innovative mind; drive development and implementation of program enhancements and operational efficiencies, • Complies with all corporate policies, internal procedures and training and applicable laws and industry codes in collaboration with Alnylam Legal, Regulatory and Compliance, • Bachelor's Degree required, • 8+ years recent experience in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus. Familiarity with patient and provider support services, • Previous management experience required, • Knowledge of private payer, Medicare, and Medicaid structure, systems, and reimbursement process, • Proficiency in all aspects of patient reimbursement, (i.e., benefit investigations, prior authorization and appeal process, payer reimbursement policies and procedures, regulatory and administrative rules, etc.), • Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com, • Proven experience and successful track record leading, developing and coaching teams, • Ability to work effectively across functions (field/marketing/medical affairs/patient advocacy/managed markets/legal/compliance), • Ability to communicate and influence effectively with all levels of the organization (verbal, written and presentation skills), • Patient-centric and customer service minded, • Possess strong critical thinking, problem solving, and analytical skills with attention to detail, • Ability to work independently, facilitate appropriate judgment in decision making as well as function as a team player, • Desire to innovate and work in a fast-paced, energetic environment, • Self-starter who is highly passionate about rare disease and Alnylam's core values:, • Commitment to People, Innovation, Discovery, Sense of Urgency, Open Culture, and Passion for Excellence, • Ability to travel up to 10% for key meetings as needed #LI-KB2 #LI-Remote U.S. Pay Range $160,700.00 - $217,300.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam's robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: ___ AboutAlnylam We are the leader in RNAi therapeutics- a revolutionaryapproach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possibleand are just at the beginning of what's possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, wherean authentic, inclusive culture and breakthrough thinkingfuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

Location: Boston, MA Regional Field Service Manager at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? • Excellent Compensation Packages, • Medical, Dental and Vision Benefits Effective on Day 1, • 401k Package and Profit Sharing, • Associate Discounts and Community Giveback Programs, • College Tuition Savings Program, • Caring Family Culture Toward all Associates, • Certified as a FORTUNE Great Place to Work, • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups As a New England Regional Field Service Manager with Benco Dental, your position will oversee the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for Benco customers in your region. Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements, while observing that all functions are completed on time and within budget. Do YOU Possess These Skills and Attributes? • Exceptional Time Management, • Professional and Positive Attitude, • Computer and Networking Experience, • Exceptional Customer Service, Planning, and Problem-Solving, • Effective Interpersonal and Communication Skills while Presenting and Negotiating, • Assist, coach, evaluate, and improve performance of regional service/installation technicians, • Collaborate with Regional Sales Manager to achieve regional labor sales goals, • Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work, • Hold Service Technicians accountable for responsibilities, • Coordinate/conduct regularly scheduled meetings with all Regional Personnel, • Education/Experience:, • Associate Degree in: Business or BioMed Technology, • 5 Years' Experience in a Service Industry, • Previous Management Experience, • Physical:, • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting, • Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds, • Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders, • Ability to work in tight spaces Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

A Boston-based biotech company is seeking an Office / Administrative Assistant to support day-to-day office operations and help create a welcoming, organized environment for employees and visitors. This hands-on role will serve as the face and voice of the organization, supporting office coordination, meeting logistics, and general administrative functions in a collaborative, fast-paced setting. The ideal candidate is proactive, personable, and comfortable managing a variety of responsibilities while maintaining a high level of professionalism and attention to detail. This role will also partner closely with the company’s IT team to help troubleshoot minor office technology issues and ensure smooth day-to-day operations. Responsibilities: • Serve as the primary point of contact for visitors, including greeting guests and managing office entry, • Maintain office organization, including stocking kitchens, refrigerators, snacks, and common areas, • Coordinate conference room setup, cleanup, and meeting logistics, • Assist with planning and setup for internal meetings, events, and weekly team lunches, • Support general office operations and administrative projects as needed, • Partner with the remote IT team to troubleshoot basic technology and office equipment issues, • Utilize tools such as Google Workspace and Slack for communication and coordination Qualifications: • Strong organizational and communication skills, • Friendly, professional, and service-oriented demeanor, • Comfortable in a hands-on office support role, • Ability to multitask and adapt in a fast-paced environment, • Experience with Google Workspace and Slack preferred, • Prior administrative, office coordination, or customer-facing experience is a plus Compensation: • $35-43/hr We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.

Job Description Senior Administrative Assistant Pay Rate: $23/hr. Schedule: Monday - Friday, 40 hours per week, with the ability to work overtime as needed Location: Hybrid - Quincy, MA (onsite & remote) We are seeking a highly organized and detail-oriented Senior Administrative Assistant to provide critical support to a team managing state client accounts and transactions. This role plays a key part in ensuring the accurate receipt, retention, sale, tracking, research, and reconciliation of unclaimed securities, all in compliance with federal regulations, unclaimed property laws, and contractual requirements. What You'll Bring: • Experience in securities custody and mutual fund transaction management, • Strong organizational skills and attention to detail, • Excellent verbal and written communication abilities, • Proficiency in MS Word, Access, and Excel, • A proactive, 'can-do' mindset with the ability to meet deadlines, • Strong customer service skills and experience in client support, • Ability to work independently and as part of a team in a deadline-driven environment, • Effective multitasking and prioritization skills Key Responsibilities: • Support the management of unclaimed property securities portfolios for assigned custody contracts, • Assist with voluntary corporate actions for state clients, • Upload files into custodian portal systems and flag exceptions for resolution, • Handle phone, fax, and email communications with clients and securities transfer partners, • Send notifications, reminders, and due notices for corporate actions, • Reconcile mutual fund statements and compile exception reports, • Research corporate actions, dividend payments, and related securities activities, • Assist in training new team members, • Recommend and help implement process improvements to enhance service quality, • Open and distribute incoming mail according to procedures If you are a self-motivated professional with strong technical skills, a keen eye for detail, and the ability to thrive in a hybrid work environment, we encourage you to apply today. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is a leading freight forwarding company and we are currently looking for an experienced Customs Entry Writer to join our growing team. We are looking for an individual with a passion for the freight forwarding industry and customs brokerage. We are looking for TWO candidates to join our high paced team to assist in the process of clearing goods through US Customs within the United States for all import shipments in a timely, seamless and economical manner. Essential Job Functions: • Filing of entry/entry summaries, customer contact, electronic PGA, prior notification, electronic FCC, USDA, TSCA billing, RLF filing all over the country., • Provide HTS to clients, ISF filing, provide clients with air and ocean import freight quotes, research for new clients, make sure files are in compliance., • Classify all goods being imported and then request or compile the necessary documentation, including cargo-control papers, customs invoices and certificates of origin., • Arranging for the transportation and storage of goods that have cleared customs brokers only file. Communicate with the customer service team for proper documentations., • Know the ACE/ABI system., • Monitor all processes and ensure compliance to all Federal regulations and custom duties., • Coordinate with various departments and maintain compliance to all import operations., • Prepare required documents and procedures according to company standards and ensure compliance to service requirements., • Ensure that freight paperwork are completed and approved before transportation., • Maintain knowledge on all industry rules and regulations and perform all custom duties., • Uphold a strong and professional relationship with transportation agencies and sales., • Demonstrate an emphasis on customer satisfaction per company policy, • Maintain shipment files and ensure billing is completed within a timely fashion., • Assisting as backup for alternate accounts., • Perform other duties as assigned., • Must be able to work on site, this is not a remote position, • Expected to maintain conformance to ISO 9001 / ISO 14001 integrated management systems., • Must have knowledge of the U.S. Harmonized Tariff Schedule, • Must have knowledge in food and beverage commodities as well as general commodities, • Must be able to anticipate problems and be able to liaise with governmental companies to solve them, • Must be able File and follow ISF’s, • Must have knowledge of FDA, USDA, Fish & Wildlife, EPA, and other government agencies when applicable, • Follow up with Customs and OGA, to ensure customs releases., • Perform and Audit of the file to ensure all customs formalities have being satisfied Preferred Qualifications • High School Diploma or GED required., • 2-3 years Brokerage experience, • Demonstrates excellent written and verbal communication skills, • Intermediate to Advanced PC skills - MS Office, • Highly organized, • Professional and courteous demeanor, • Displays a flexible and open minded willingness to adapt to new environments and be a team player., • Must have good ethical standards. Offering: • Competitive Salary, • Great medical, dental and vision plans, • 401K with Company match, • Vacation, PTO & Sick Time, • Great Company culture, fun environment

Medford, Massachusetts Feb 06, 2026 $17-$20/hour Overview The Tufts Pre-College team is currently seeking a Course Assistant to assist in managing our 1-week ___. College 101 for Neurodivergent Students is a 5-day experience designed to help neurodivergent students explore college life, understand their options, and feel confident about the next steps in their academic journey. The Course Assistant will be responsible for assisting Instructors in facilitating CP101 sessions, which focus on preparing neurodivergent students for the college admissions process and college life. We are actively seeking undergraduates and/or graduates to fill this role Time Commitment The 1-week College Prep 101 for Neurodivergent Students Program includes sessions that will take place in-person, Monday through Friday throughout the program. The cohort runs for 1 week from June 22 to June 26, 2026. Program Dates and Time: June 22 to June 26, 2026 Fridays, 9AM-4PM (7 hours per day) Program Preparation: 1-2 hours/week prior to program start (these hours will be remote) Program Assistance: Mon-Fri 9am-5pm during programming. There may be additional hours, as agreed upon by CA and Program Lead over the program dates (these hours must be completed in-person on the Tufts Medford campus) Compensation Course Assistants will be paid $17-$20 per hour, depending on experience, for all hours worked for program planning and program implementation. Responsibilities As Course Assistant, your duties include, but are not limited to: • Program Preparation, • Materials: prepare and package various program materials to be distributed to the program participants, • Systems: assist the Program Instructor in setting up the systems needs of the program such as Canvas, Zoom, etc., • Logistics: assist the Program Lead in the coordination of the guest speaker/facilitator sessions, the opening/closing ceremonies, any field trips, etc., • Training: participate in all training requirements of the program, including training requirements of the UC Pre-College Programs, • Program Assistance, • Participation: attends all events for the entire duration of program, • Behavioral modeling: serve as a positive adult role model for members in the program through appropriate dress, speech, attitude, and courtesy; demonstrate reliability and punctuality by arriving on-time for all scheduled activities, • Student support: monitor student attendance; accompany students to and from all events and classroom changes; assist students who are struggling with any logistical concerns, • Instructor support: provide basic AV assistance, distribute any course materials, otherwise support all needs of the Program Instructor and any guest speakers/facilitators Required • Strong interpersonal, communication, and customer service skills (written and verbal), • Strong attention to detail and highly organized, • Proficiency with using Microsoft Office Suite, Zoom, etc., • Project management experience Tufts University, founded in 1852, prioritizes quality teaching, highly competitive basic and applied research, and a commitment to active citizenship locally, regionally, and globally. Tufts University is an Equal Opportunity Employer. See the University's Non-Discrimination statement and policy here ___. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at ___. Applicants can learn more about requesting reasonable accommodations at ___

Placement Type: Temporary Salary: $45-49 Hourly Start Date: May 25, 2026 **For Remote Candidates: Must reside in Eastern Time Zone Join a leading enterprise at the forefront of its industry, where innovation and customer satisfaction drive every decision. As an Aquent talent, you will play a pivotal role in shaping how this organization connects with its audience, directly influencing the efficiency and impact of its marketing initiatives. Your expertise will empower creative teams, streamline critical workflows, and ensure the timely delivery of engaging content that resonates with millions. Are you a highly organized and proactive project management expert ready to dive into a fast-paced, creative environment? We are seeking a dynamic leader to join a Marketing Planning & Operations team within a vibrant creative production environment. This is an exciting opportunity to orchestrate the end-to-end development of diverse marketing deliverables, from agile-style sprints to integrated campaigns, ensuring projects are delivered on time, within scope, and on budget. You will be instrumental in making the "machine run better," bringing structure, clarity, and strong relationships to complex creative processes. What You'll Do • Own the complete workflow for agile sprints, adeptly managing two concurrent sprint bundles (10-15 projects each) with new bundles launching weekly., • Balance priorities across workstreams by managing ad hoc design projects and smaller campaigns with 4-6 week turnarounds., • Collaborate closely with Marketing partners, Program Managers, Creative Directors, and Studio teams to confirm project scope, budget, and dependencies., • Support the intake process by reviewing briefs for completeness, validating feasibility against sprint capacity, and raising necessary questions., • Build and maintain project schedules in the system of record, ensuring regular status updates and dependency management for all stakeholders., • Coordinate review cycles and approvals within established service level agreements (SLAs), consolidating feedback and meeting deadlines., • Proactively identify potential risks, escalate issues appropriately, and collaborate with partners to resolve blockers and keep projects on track., • Maintain accurate and up-to-date project data, providing essential reporting and visibility across the team., • Contribute to continuous process improvement and operational problem-solving, proposing enhancements like point systems, dedicated meetings, and workflow streamlining to boost efficiency., • Cultivate strong relationships with dedicated business unit stakeholder groups (up to 20 partners per unit) as well as Creative Directors and their teams. What You'll Need Must-Haves • 3-5+ years of experience in marketing, creative agency, or production project management., • Strong core project management skills, including the ability to quickly scope projects, manage timelines, and communicate effectively with stakeholders with limited onboarding., • Demonstrated ability to manage high-volume, fast-paced workloads with multiple concurrent projects (agency experience is highly preferred)., • Experience managing cross-functional campaigns and deliverables involving multiple static asset types., • Exceptional organizational, prioritization, and communication skills., • A confident problem-solver who identifies issues, proposes solutions, and works through challenges independently, bringing ideas, not just problems., • Comfort navigating ambiguity, adapting to shifting priorities, and flexing into new types of work as the team evolves., • Detail-oriented with strong follow-through. Nice-to-Haves • An operational mindset, with experience improving workflows, building processes, or optimizing team efficiency beyond day-to-day project execution., • Familiarity with agile or sprint-based workflows., • Experience with project management tools such as Workfront, Jira, Asana, Monday, or similar platforms (tool training is provided)., • Background in creative production workflows, including static, digital, and social content., • Video production experience (not required for day-to-day but valued as a flex capability)., • An interest in growing into a strategic project management role focused on driving scalable solutions. #LI-MM3 About Aquent Talent Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Position Description: ServiceTrade is a leading SaaS company transforming the fire protection and mechanical industries. We’re seeking a motivated and skilled DevOps Engineer I to join our growing team. As a DevOps Engineer I, you’ll play a key role in maintaining and scaling the infrastructure that powers our suite of applications. Your primary responsibility will be to ensure the health, performance, and reliability of our application stack as we grow. Success in this role means our customers experience fast, stable applications—and our development team can focus on building new features rather than putting out fires. Why ServiceTrade: We’re a high-performing, AWS-based, agile SaaS web application team that builds web and mobile applications for the commercial service contractors. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Responsible for uptime, performance, security, and stability of ServiceTrade’s applications, including:, • Amazon Web Services (AWS) infrastructure management, • EC2 server administration, monitoring and tuning, • RDS (MySQL, PostgreSQL) and DynamoDB/DocumentDB, • Serverless architecture (AWS Lambda), • Network configuration, • Access Management, • Support Engineering teams infrastructure needs for project initiatives, • Support CI/CD pipelines for production and lower environments, • Troubleshooting of issues with minimal supervision with the need to learn new technologies on a regular basis., • Including but not limited to log analysis, • Participate in after-hours on-call rotation and support, • Maintaining environment configuration through infrastructure as code (IaC), • Collaboration with other teams such as Engineering, Product Management, Customer Support and external partners such as AWS. Knowledge and Skills: • Bachelor’s degree in computer science, software engineering or related field, • Experience with Linux system administration, • Experience or understanding of horizontal scaling of web applications, • Familiarity with AI coding assistants or AI-powered code editors, • Familiarity with Agile methodologies, • Preferred: Experience with MySQL administration and configuration. DBA experience is a plus, • Preferred: Experience with CI/CD Pipelines. GitHub Actions is preferred., • Preferred: Experience with Infrastructure as Code: CloudFormation or Terraform, • Preferred: Experience with ElasticSearch (ELK), AWS Cloudwatch or related logging/monitoring tools, • Preferred: Experience with Postgres / AWS Redshift is a plus, • Preferred: Experience with Amazon EKS, • Preferred: Experience with Azure, AzureSQL and Windows Server administration, • Preferred: Experience working with Puppet or equivalent, • Preferred Experience: Terraform, • Nice To Have: Cloudformation/CDK, • Nice To Have: Experience working with containers Docker/Kubernetes/EKS, • Nice To Have: Atlassian Experience (Jira/Confluence) A few things you want to know: What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.