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Atropos Health is the developer of GENEVA™ OS , the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and life science organizations work with Atropos Health to close evidence gaps from bench to bedside, improving individual patient outcomes with data-driven care, expediting research that advances the field of medicine, and more. We aim to transform healthcare with timely, relevant real-world evidence. We are looking for a Group Marketing Manager who will own narrative design and leverage that messaging to build content that advances our commercial and corporate goals. This individual will be instrumental in presentations and other marketing forms that will help drive prospects deeper into the marketing flywheel. This individual will partner with the Sales team on designing impactful sales enablement materials by bringing their best design practices for their previous healthtech start-up experience. This role demands creative execution, impeccable attention to detail, and the ability to collaborate effectively with cross-functional teams. * Content Creation: Lead the design function in developing content that inspires, informs, and captivates each audience, effectively communicating ideas through innovative design solutions to be used by all teams and thought leader partners. Develop content that resonates with our target audience, including blog posts, tutorials, case studies, and social media content. * Narrative Design: Deliver narrative-driven presentations and marketing materials that convey complex ideas in a clear, engaging, and impactful manner * Content Management: Ensure all aspects of marketing materials, including visuals, messaging, and design align with the brand. Create visual concepts that motivate target audiences to engage with the brand * Demand Creation and Capture: Create and execute multi-channel marketing campaigns that drive brand awareness, lead generation, and customer acquisition. * Email Marketing: Design and execute email campaigns that nurture leads, engage buyers, and drive conversions. * Social Media Management: Manage social media presence, including content scheduling, engaging with followers, responding to comments and messages, managing paid amplification efforts, and analyzing social media performance metrics to refine strategies and drive key results. * Website Optimization: Ensure the company website offers a seamless and engaging user experience, with updated content, and is optimized for lead generation and conversion. * Analytics and Reporting: Analyze paid and owned channel performance and the effectiveness of our demand generation programs. * Brand Management: Review and proofread content to ensure accuracy and consistency across all collateral and digital assets. * Embrace the Unknown: Raise your hand and roll up your sleeves to tackle new marketing programs and initiatives. * 5+ years of prior narrative design experience, with a strong design portfolio (include in resume/application) * Expertise in design principles, immersive experiences, and multimedia content creation * Advanced knowledge of Google Suite (particularly slides), HubSpot, WordPress, Adobe Suite, Canva, and Microsoft Office Suite (PowerPoint particularly) * A keen eye for aesthetics and details * Excellent written and verbal communication skills to collaborate effectively with stakeholders * Strong proofreading skills and ability to ensure accuracy in all aspects of content * Track record of managing workflow to deliver projects within agreed timeframes, ensuring timely completion and high-quality output * Experience researching and recommending innovative design trends and technologies to enhance the brand look and feel * Understanding of healthcare industry * Knowledge of AI tools for marketing programs The Group Marketing Manager reports to SVP Marketing. We are a remote first company! All applicants must be legally authorized to work in the United States on a full-time basis and must not require, now or in the future, employer sponsorship. At this time, we are unable to hire in the following states and territories: Wyoming, North Dakota, Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. * Bias to Action. We are driven by urgency and persistence, ensuring our actions contribute to the relentless pursuit of our mission. * Intellectual Honesty. We are committed to the integrity of our work, seeking truth, and building transparent methodologies that go beyond industry norms. * Compelled by Curiosity. We seek to solve the unknown, push boundaries, and do not accept the status quo. * Impactful Innovation. We pioneer solutions that pursue equity and representation that have a transformative impact for our customers, users, and patients. * Mindful Mentorship. We approach all interactions with an empathetic understanding, actively investing in the growth of each other and our customers. * Health Benefits. Our benefit package includes employer paid Medical, Dental, Vision, Life, STD, and LTD insurance. We also offer FSA. * Parental Leave. We offer up to twelve weeks of paid leave for new parents who have been at the company for 6+ months. * Financial Wellness. Save for retirement through our 401k plan with Human Interest. * Flexible Work Environment. We're a remote first company with a flexible vacation policy. * Home Office Stipend. All full-time employees will receive a stipend to support their remote office setup. * Offsites. As a remote company we take time 2-3 times a year to get together in small teams and all together as a company. At Atropos, we are committed to fostering a diverse, inclusive, and equitable workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We are an equal-opportunity employer that does not discriminate on the basis of race, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetics, disability, pregnancy, veteran status, or any other legally protected status. Atropos participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.

Job Description: • Before you apply, please note:, • This is a remote role open to candidates residing in any of PDQ's open states (*see below for a list). As a Software Engineer at PDQ, you’ll play a key role in building and maintaining the Elixir-based services that power our products. From backend systems to customer-facing features, you’ll be shaping software across the full development lifecycle, while growing as an Elixir developer. What you'll be doing: • Design, develop, test, deploy and maintain Elixir services that drive PDQ's products, • Work across the entire technology stack, from code to infrastructure, • Work with continuous integration and continuous deployment (CI/CD) tools as necessary for building current project work, • Collaborate with teams to deliver on project priorities within deadlines, • Work with customers and team members on technical issues including software outages, security risks, maintenance, deployment, customer support tickets, • Conduct research and prototyping efforts with little oversight, • Exchange constructive, respectful, and frank code reviews with your peers, • Collaborates with UX designers to improve the fit-for-purpose of products, • Preparing for and participating in team meetings We're looking for people who have: • Bachelor's degree in Computer Science, a related degree, or equivalent experience, • Strong understanding of frameworks and languages associated with PDQ technical stack, including Elixir, React, PostgreSQL, LaunchDarkly, • 2+ years of experience working on a variety of professional software development projects based in Elixir, • Possess strong analytic, technical, and problem-solving skills, • Ability to communicate effectively through written or verbal medium, • Strong experience with SQL, data, and managing database migrations, • Hands-on experience using Git version control with branching and pull requests, • History of applying defensive security strategies for both client and server-side web systems, • Strong ability to create lightweight proposals, diagrams, specifications, and other analyses from user requirements, • Excellent debugging skills and pragmatic design experience, • Experience with test-driven development and automated testing frameworks, • Ability to read code and quickly make sense of an unfamiliar codebase, • Ability to understand a problem space and make code changes safely, • Experience engaging with open-source projects and communities Who you are: • Ownership: You take responsibility for projects, drive results, and deliver on commitments, • Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions, • Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork, • Improvement: You continuously seek opportunities for growth, innovation, and personal development, • Passionate about delivering business value by applying your engineering skills PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: • 4-Day Work Week, • Equity, • Managers who champion professional development, • 100% Premium Coverage for medical, dental and vision for you and your dependents, • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance, • Company Match of the first 6% of your employee deferrals, • Flexible Paid Time Off Policy that treats you like the adult that you are, • Health Savings Account (HSA) and wellness incentives, • Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact . The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. *Currently, PDQ team members and candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.

We are looking for a Senior Software Engineer excited about shaping the future of developer tooling. At Coder, you will have the opportunity to explore, design, and implement the next generation of developer tools that seamlessly integrate into developers' workflows while maintaining enterprise-grade security. What you'll do here * Design and build product features that push the standard for remote development in self-hosted environments * Create and improve upon popular open source projects that integrate with VS Code, JetBrains, and other developer tools * Champion best practices to both internal team members and external contributors * Collaborate with Product and Design teams at Coder, as well as with partners like JetBrains, to execute key product integrations * Document the design, implementation, and operations of systems for knowledge sharing within the team * Work alongside Customer Success teams to support Coder’s enterprise user base * Work with cutting-edge AI technologies to create seamless, painless developer experiences * Rapidly iterate from prototype to implementation in a highly adaptive, reactive team environment What we're looking for * Currently based in the United States or Canada * 5+ years of full-stack experience writing code in a professional setting, with 3+ years being in Go * Proficiency in building distributed systems in Go * Excellent verbal and written communication skills * Exceptional debugging and troubleshooting skills, and the tenacity to drive a solution to a conclusion * You are self-motivated with a creative and analytical mindset Our tech stack * Frontend: Typescript, React, Vite * Backend: Go, Postgres, GCP, Kubernetes, gRPC * IDE Extensions: Typescript, Kotlin * Observability: Prometheus, Grafana * CI/CD: GitHub Actions * General: GitHub, Slack, Discord, Notion Bonus tacos if you have * (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) * Experience with TypeScript and React * You have a background in developer tooling, platform engineering, or IaC * You have a curiosity about the latest tech trends and what is going on in the world of developer tools Coder is an AI software development company leading the future of autonomous coding. We empower teams to build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. Our mission is to make agentic AI a safe, trusted, and integral part of every software development lifecycle. Our self-hosted Cloud Development Environment (CDE) is the foundation for deploying agentic AI in the enterprise. It provides a secure, standardized, and governed workspace to deploy autonomous coding agents alongside human developers, accelerating innovation while maintaining control and compliance. Coder's isolated, policy-driven environments improve productivity, cut cloud costs, and reduce data risks. Developers transition to AI at their own pace using their own tools. Platform and security teams can govern, audit, and manage a great developer experience at scale. We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and leadership. As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

R26_0005560|US This is a remote position for anyone currently living in the Unites States. This job will be centered in supporting NIQ’s enterprise deployment of Gainsight as the customer success platform—translating NIQ business processes into scalable Gainsight workflows, playbooks/CTAs, and executive reporting. Own partner execution with Gainsight PS, coordinate cross-functionally (IT, CS Ops, CSMs, Sales), and drive adoption. Key Responsibilities • Implementation leadership & vendor coordination: Own day-to-day delivery with Gainsight (scope, plan, milestones, RAID), including contract/PS coordination as needed., • Enterprise process design in Gainsight: Convert NIQ CS motions into Gainsight workflows—health scoring inputs, risk register logic, playbooks, and standardized operating rhythms., • Playbooks / CTAs / reporting: Define and configure CTAs, success plans, journeys (as applicable), dashboards, and exec reporting; align playbooks across teams to reduce manual burden., • Champion network & change management: Coordinate “client success champions” (regional/service-line representatives) to validate workflows, define best practices, and drive adoption/training., • Governance & enablement: Establish governance, documentation, admin standards, and partnership with training to support global scaling post-launch. Must-have Qualifications • Proven Gainsight enterprise deployment experience (preferably global/multi-region rollout), including implementation phases from discovery → configuration → go-live → scale., • Hands-on Gainsight administration (configuration, user/permission model, lifecycle management, reporting/dashboards)., • Cross-functional delivery leadership with IT/data, CS Ops, CSM teams, and Sales; ability to translate process into system configuration., • Prior work in large/complex enterprise deployments (multi-geo, multi-business unit) with phased MVP then scale approach., • Experience designing automated risk detection + operational response (alerts → CTAs → playbooks)., • Operator mindset: can turn complexity into working processes and system decisions., • Influence without authority: aligns regional leads and frontline teams on common playbooks. This role has a market-competitive salary with an anticipated base compensation of the following range: $132,000 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: ___ | ___ | ___ | ___ Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ___

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. ezCater is investing in a next-generation, composable platform that powers future product experiences across the organization. This platform is API-first, headless, and designed to enable teams to build and evolve product capabilities quickly, safely, and at scale. As Senior Engineering Manager, Platform Engineering, you will lead the teams responsible for the foundation that every engineering team builds on: infrastructure, developer experience, shared libraries, CI/CD, observability, and governance. You will own delivery across developer experience, core platform tooling, and platform infrastructure -- ensuring that domain teams building on the platform have an opinionated, supported path that lets them focus on their domain instead of infrastructure decisions. This is a hands-on engineering management role. You are close to the work -- reviewing technical designs, pairing with engineers on hard problems, and making informed tradeoff calls across infrastructure, tooling, and developer experience. You came up through engineering, you understand distributed systems and cloud-native infrastructure, and you bring that judgment to every decision about what to build, how to build it, and in what order. What You’ll Own: • Delivery across platform engineering: developer experience, core platform tooling (shared libraries, event streaming clients, auth middleware), and platform infrastructure (compute clusters, networking, infrastructure-as-code, observability), • The opinionated path for building and operating services: language, frameworks, CI/CD, deployment, observability, and governance -- the defaults that come with support out of the box, • Milestone delivery for the platform foundation on a timeline that unblocks domain teams building search, identity, payments, and other capabilities, • Day-to-day engineering management: hiring, developing, and retaining strong engineers across the platform teams, • Cross-team coordination: when domain teams need something from the platform, you own prioritization and delivery What Your Teams Will Build: • A fresh compute cluster for new platform services, with namespace isolation, modern autoscaling, and clean networking, • CI/CD pipelines (build, test, contract validation, GitOps deployment) that are the single supported path for all new services, • A service template that gives domain teams a working, observable, deployable service in minutes, • Shared libraries and building blocks: event streaming clients, HTTP clients, auth middleware, instrumentation, • Infrastructure modules: reusable, versioned modules for databases, event streaming topics, caching, secrets -- provisioned via infrastructure-as-code, • An observability stack (APM, logging, tracing, alerting) that ships by default with every service. What Success Looks Like (12-18 Months): • Domain teams can scaffold, build, deploy, and observe a new service using the platform path without making infrastructure decisions or filing tickets, • The platform foundation is delivered on the milestone timeline, unblocking the first wave of domain services, • Every new service is deployed through the same CI/CD pipeline with consistent observability and operational standards, • Infrastructure provisioning is self-service via versioned modules -- no manual work or ad-hoc configuration, • The platform teams are well-staffed, well-organized, and operating with clear ownership, • Engineering teams view the platform path as the easiest way to ship -- not a constraint to work around. How You'll Lead: • Stay close to the technical work: review designs, participate in architecture discussions, and maintain the judgment to evaluate proposals and recognize when something needs a different approach, • Manage and develop engineers directly, with the potential to grow into managing team leads as the organization scales, • Prioritize ruthlessly: the platform backlog will always be larger than the team. Sequence work so that domain teams are never blocked on capabilities they need., • Drive execution with clear milestones, deliverables, and accountability -- without micromanaging how engineers do their work, • Partner with domain engineering leaders to understand their needs and ensure the platform meets them, • Build a culture of clear ownership, operational excellence, and developer empathy What You Have: • 8+ years of professional software engineering experience, with at least 2 years in engineering management or technical team leadership, • A strong technical foundation: you have built and operated distributed systems, cloud-native infrastructure, or platform tooling. You can evaluate a cluster architecture, a CI/CD pipeline design, or a shared library API with real depth., • Experience with cloud-native infrastructure (Kubernetes/EKS, infrastructure-as-code, container orchestration, service networking), • Experience establishing engineering standards: CI/CD pipelines, service templates, observability defaults, deployment patterns, • Demonstrated ability to hire, develop, and retain strong engineers, • Strong communication skills: you can translate between infrastructure complexity and team priorities, and represent the platform in cross-team discussions, • A pragmatic, service-oriented mindset: you understand that the platform team's success is measured by how effectively other teams can build on it Role Scope & Focus: • This is an engineering management role with strong technical expectations. You manage engineers directly and are accountable for the technical quality and delivery of the platform., • You report to the VP of Engineering and partner closely on platform strategy, milestone planning, and team structure, • You partner with domain engineering leaders (search, identity, commerce, menus) to ensure the platform meets their needs without becoming a bottleneck, • You do not own application-level domain services. You own the foundation they build on., • As the platform organization grows, this role has a clear path to Director scope The platform is the foundation for a multi-year re-architecture of ezCater's technology stack. Every domain team depends on the platform to provide the infrastructure, tooling, and standards that let them focus on their domain. This role ensures that the foundation is solid, opinionated, and delivered on time. Your work directly determines how fast the organization can move. The national total target cash compensation range for this position, including base salary and bonus target, is $218,000 - $280,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

JOB SUMMARY This full time, exempt executive is responsible for growing Trail Life by recruiting and developing volunteers in the states of Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota. ABOUT TRAIL LIFE USA Trail Life USA is a Not-for-profit, Church-Based, Christ-Centered, Boy-Focused mentoring and discipleship journey that speaks to the heart of a boy. Established on timeless values derived from the Bible and set in the context of outdoor adventure, boys from Kindergarten through 12th grade are engaged in a Troop setting by male mentors where they are challenged to grow in character, understand their purpose, serve their community, and develop practical leadership skills to carry out the mission for which they were created. Our Mission is to guide generations of courageous young men to honor God, lead with integrity, serve others, and experience outdoor adventure. Our vision is to be the premier national character development organization for young men which produces godly and responsible husbands, fathers, and citizens. Our core values are: • Mission-focused-We believe a heart for the mission is as critical as skill-set. An appreciation for the impact that advancing biblical masculinity can have on families and our society, as well as the role it can play in the kingdom of God, is essential., • Collaborative-We believe that, while collaboration may not be the most efficient way to work, it is the most effective. Spending time together enables us to utilize complementary gifts to achieve great results., • Overcomers-Trail Life USA staff is committed to overcoming. Challenges are seen as opportunities, not obstacles. We believe that God provides everything we need to accomplish what He desires., • Truthful in love-We believe speaking the truth in love, even if it is awkward, is a necessary step in building trust and respect (Ephesians 4:15-16). This habit, when practiced to benefit another, the ministry, or a process, is appropriate, no matter the role. JOB LOCATION This is a remote position and it is expected that the team member lives in the Region (Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota) he is serving. ESSENTIAL FUNCTIONS/TYPICAL TASKS • He will be Trail Life’s “face-to-face” coach for Area volunteers, working in coordination with his Regional Team Leader (the top volunteer in the Region). Regular travel is required—mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 times/month, 2-3 nights at a time., • The RFSE will report regularly to the National Director of Field Operations, and interact frequently (usually virtually) with the Field Operations Team–which is part of the Home Office, headquartered in Greenville, SC., • The RFSE will help recruit, and work cooperatively with, Area volunteers—primarily Point Men—but also New Troop Organizers and Direct Service Advisors (which comprise an Area’s “Power Team 3”)., • The National Director of Field Operations and Regional Team Leader will regularly review the RFSE’s activities to assure that he is assisting in recruiting and supporting—but not doing the job of—hundreds of engaged and effective volunteers., • Additionally, he will coordinate his activities, such as the duties listed below, with his Regional Team Leader., • Job duties include filling Area Teams with effective volunteers by, • Evaluating Point Men to determine their effectiveness, • Developing existing Point Men, • Assisting RTL in selecting, recruiting and training new Point Men, • Assisting Point Men in securing the remaining members of their Power Team 3 (using Trail Life’s proven methods) to recruit effective New Troop Organizers and Direct Service Advisors), • Driving to new communities; conducting “Community Influence Surveys”; connecting Point Men to newly-discovered Area Team prospects, • Coaching Direct Service Advisors to thrive in their role, • Assisting Point Men in recruiting additional Area Team volunteers (beyond the Power Team 3), • Setting goals and achieving the objectives associated with those goals, • Ensuring that monthly Area Trail Gatherings are effective, • Ensuring that regular in-person training is available, • Administrative duties include:, • Meeting with Staff leader, Field Ops Team, and RTL weekly to determine priorities and report progress, • Keeping track of Areas’ needs, and in recruiting key positions (updating spreadsheet), • Tracking Point Man effectiveness for discussion with RTL, • Gathering feedback from field volunteers, and communicating ideas back to the Home Office to create better support materials e. Working with denominational leaders and ministerial associations to promote the TLUSA Troop ministry COMPETENCIES • He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes., • Must be an organized, driven self-starter; a builder of the volunteer support structure; a recruiter and developer of people—one who holds himself and others accountable., • Regional Field Service Executive (RFSE) Needed Gifts, Traits, and Skills, • Faith/Prayer Life: You will need a strong faith in God, an understanding of your personal mission and purpose; a habit of prayer and petition to God for wisdom and direction; and a desire to follow His guidance daily., • Positive/Encourager: Because the volunteers you will work with are dealing with various life circumstances, you must have a full tank of encouragement at all times. A positive attitude to celebrate their individual accomplishments and successes, as well as empathy for life’s difficulties, will result in trust and respect from those you support in the field., • Market Intelligence: Understand your market. Know there is competition for volunteers’ time (sports programs, BSA, community Boards, and other ministries). Expand volunteers’ understanding of their potential “circles of influence”, and where to network and locate new volunteer candidates., • Talent Assessment: Work with your Regional Team Leader to understand the positions for which you are recruiting, skills required for each volunteer role, and expectations they will have for the volunteer candidates., • Networker: Relationship building—with both existing Area leaders and candidates for volunteer positions—is extremely important. It is beneficial to participate in religious groups, civic clubs, and professional associations. Must be well- versed and comfortable with in-person and phone networking, as well as digital and virtual networking (including online meetings, video chats, social media and other messaging platforms and technologies)., • The Art of Selling: The RFSE needs to “sell” the volunteer candidates on the position they are being asked to fill. Be able to show the candidate “what’s in it for him” (the importance of fulfilling his God-given mission and purpose)., • Sourcing: Finding talent will require utilization of a variety of channels. This might include posting on social media or speaking to church associations, civic clubs, or retiree groups. Sourcing will lead to more personalized messages, phone calls, and recruiting appointments. Which leads to…, • Follow-up: Keeping detailed records of your contacts will keep you organized and on top of the task at hand. Timely and regular “re-connects” can only happen if you schedule them., • Marketing: Be comfortable on multiple social media channels including Twitter, Facebook, etc. Connecting regularly with volunteers, using the method they prefer, is the best way to build trust and expand your network., • Communication: Professionalism is essential in both offline and online activities, including social media, email, phone, and in-person communication., • Flexibility/Resilience: Be flexible to meet according to the volunteer candidate’s availability. Give plenty of options for the candidate. Don’t accept “no” for an answer when talking to the best candidate prospect! But resilience develops through negative experiences mixed with the commitment to continuously learn—every rejection is a growth opportunity. EDUCATION AND EXPERIENCE Bachelor’s degree in a related field is required. Experience in sales, customer service, and general business relationships are required. SPECIAL REQUIREMENTS Membership in Trail Life USA, subscription to and constant adherence to the Trail Life USA Statements of Faith and Values, agreement and adherence to the Trail Life Code of Conduct, and agreement and adherence to the Employee Handbook.

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT MAINE DEPARTMENT OF TRANSPORTATION APPLICATION DEVELOPMENT TEAM Opening Date: June 18, 2025 Closing Date: July 3, 2025 Job Class Code: 0866 Grade: 27 Salary: $71,993.86 - $101,161.81*/Annually (includes 23.66% recruitment & retention stipend and eligible for an additional 5% training bonus) ___ Position Number: 004250401 You are a talented senior-level professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!! OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: • Practice Customer-focus, ensuring that our customers are heard, and their needs are met., • Hold ourselves to a high level of Accountability by being transparent with our stakeholders., • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner., • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. ABOUT THE JOB DETAILS: This is advanced technical services work involving the analysis, design, development, and implementation of diverse application systems. Responsibilities include system development, designing systems and/or enhancements to existing systems, debugging, documenting, and maintenance of multiple systems. Tasks will involve analysis, requirements gathering, and technical program design assignments. Some small project manager assignments will also be assigned. Candidates are expected to have strong problem-solving and organizational skills, be able to work independently and in a team environment and interact effectively with our business partners. WHAT IS IN IT FOR YOU? Hybrid Work Opportunity – This position is a hybrid remote/onsite position. The onsite location is in Augusta, Maine and the remote location must be within the state of Maine. • You will have an opportunity to have fun, learn and develop new skills while working with a highly talented and dedicated team of software developers and key stakeholders at MaineDOT., • You will be analyzing issues and design solutions resulting in projects of various sizes., • You will have an opportunity to work with a dedicated team of software developers and key stakeholders at MaineDOT., • You will be performing analysis of issues and will design solutions which will result in projects of various sizes., • You will be part of the technical team making the needed modifications and then implementing those modifications to the production applications., • You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment. WHAT WILL YOU DO? As a senior developer in the role of senior programmer analyst, you will have primary responsibility for supporting MaineDOT in house developed Financial system (Free2000), as well as other legacy MaineDOT applications. This is an advanced technical and analytical position. Responsibilities include requirements gathering, designing, coding, testing, debugging, documenting, and maintaining complex database environments. Other duties will include research, analysis, consulting services, and providing technical advice to management and business staff. Employees in this classification are competent to work at the highest technical level under limited supervision. WHAT WE EXPECT? The ideal candidate possesses the following: • Knowledge of all phases of the software development life cycle as well as the project development cycle., • Strong problem solving skills with the ability to trouble shoot issues and extend our coding frameworks., • Possess strong oral and written communication skills including the ability to write clearly and effectively to communicate complex technical solutions., • Experience in development technologies, • Oracle – PL/SQL, Oracle Database (19c), • SQL, • Microsoft - C#, .NET framework. Web.API, Microsoft Visual Studio 2015 or above, Node JS and SQL., • Experiences with any of the following will be considered a plus:, • JSON, RESTFUL Web service API, JavaScript, TypeScript, and Angular 2, • SQL Server Database, • SaaS design pattern, • MV* and SPA design patterns, • ORM technology, such as Microsoft Entity Framework or nHibernate, • Knowledge of systems development, documentation standards, and methodologies. Experience with agile development methodology and practices is considered a plus., • Experience in diagnosing and correcting system malfunctions., • Ability to design, conduct, and evaluate system testing., • Must be able to accomplish tasks in a timely manner with limited supervision., • Experience with mentoring junior staff members., • Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, as well as translate those requirements into technical tasks., • Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship. MINIMUM QUALIFICATIONS: • Four (4) years of computer programming experience utilizing higher level languages including two (2) years at the Programmer Analyst level or equivalent -OR-, • a Bachelors Degree in Computer Sciences including two (2) years at the Programmer Analyst level or equivalent., • A Masters Degree in Computer Science may be substituted for one (1) year of programming experience. The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave., • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the ___ for you and your family, including the percentage of dependent coverage paid by the State., • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value)., • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an ___, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the ___. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Senior Quantum Solutions Engineer. As a Senior Quantum Solutions Engineer, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. Join a nimble team of scientists, engineers, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. Responsibilities: • Inspire prospective clients by explaining IonQ’s roadmap and answering technical questions about quantum computers and quantum applications (you will receive training on the job, specific to trapped-ion systems, as needed)., • Lead client discussions, inspiring them to see how quantum applications can be implemented in their business domain., • Translate business needs expressed by our clients into a technical proposals in collaboration with other team members., • Create sales assets such as slides to explain features of our quantum applications and other IonQ quantum products., • Share insights from clients with the hardware and applications team, so client feedback is incorporated into our products., • Assist sales team with driving prospects down the sales funnel., • Assist with developing a pipeline of opportunities for IonQ’s quantum computers and quantum applications., • Lead client workshops to inspire quantum computing engagements and new quantum use case ideas., • Partner with marketing, developer relations and business development to grow the IonQ footprint., • Attend industry conferences, as needed, to talk to client and support our booth activities., • Some travel expected in the US (40%) but opportunities for global travel are available as well for client meeting and IonQ conference activities., • This is a non-commission technical sales role. You’d be a good fit with: • 10 years of experience in technical sales or equivalent., • 10 years experience in a technical leadership role., • 5 years experience in the Financial Sector., • 3 years of experience developing Jupyter Notebooks for client demos., • Master's degree or above in Machine Learning, Data Science, or other STEM field, such as chemistry or physics., • Motivated learner with a strong interest in quantum computing., • Excellent communicator able to concisely explain technical solutions and meet the client at their level of understanding to inspire. You’d be a great fit with: • PhD in a STEM field, perhaps adjacent to quantum computing., • Hands on experience with Qiskit, Cirq or other quantum computing SDK., • Proficient in HPC., • Proficient in Python and Jupyter Notebooks., • Expert Solution Architect across various technologies., • Experience leading technical events. Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US Travel: 40% travel domestically and globally Job ID: 1029 The approximate base salary range for this position is $162,920 - $213,304. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, a quick 15-minute metro from Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, or Toronto. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. The position you are applying for may require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying U.S.-person status for export controls and government contracts work and/or obtaining any necessary license/confirming the availability of a license exception under U.S. export controls. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

We’re looking for a strategic and execution-focused Product Marketing Manager to lead go-to-market strategy for NMI’s embedded payments solutions targeting ISVs, SaaS platforms, and developer-led organizations. This role sits at the center of product, sales, and marketing, translating platform capabilities into compelling value propositions that resonate with both technical and commercial buyers. You will own positioning, messaging, launches, and enablement for our embedded payments platform, ensuring NMI is the preferred partner for software companies embedding payments into their products. This role requires a strong understanding of how SaaS platforms evaluate and adopt payments infrastructure across both product-led and sales-assisted growth motions. You’ll help shape how developers discover, evaluate, integrate, and scale NMI within their applications, while also supporting revenue teams with clear, differentiated messaging that drives pipeline and adoption. In addition to product marketing expertise the ideal candidate is a self-starter and an excellent communicator with experience in payments. Strong candidates will have familiarity with go-to-market processes as well as a track record of successfully working with cross-functional teams in product, marketing and sales.. You’ll have experience or interest in persona and buyer journey development. NMI develops the most trusted payment software for mobile, online and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Chicago, Bristol, Salt Lake City, Los Angeles, and New York, our payment technology powers millions of customers worldwide, ensuring they can take payments worth billions, securely and reliably. You've probably used our software when ordering a burger, paying for parking, buying something online or booking a train ticket - without even realizing it! We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. • Own ISV / SaaS Go-to-Market Strategy, • Lead positioning and messaging for NMI’s embedded payments solutions across ISV and SaaS segments., • Define clear value propositions for technical buyers (CTOs, developers, product leaders) and commercial buyers (founders, GMs, revenue leaders)., • Develop differentiated narratives that articulate why NMI is the platform of choice for embedding payments., • Partner with Product Management to influence roadmap decisions using market insights and competitive intelligence.Be the customer and go-to-market expert to drive adoption of our platform, • Drive Product Launches & Market Adoption, • Lead end-to-end go-to-market execution for new products, features, and enhancements., • Collaborate cross-functionally across product, sales, corporate marketing, and channel marketing to ensure successful launch execution., • Create launch plans, enablement materials, customer-facing messaging, and internal readiness programs., • Support product-led growth initiatives by aligning messaging with onboarding flows, documentation, and developer experiences., • Deeply Understand the ISV Ecosystem, • Serve as the in-house expert on ISV and SaaS buyer personas., • Conduct market research to understand trends in embedded finance, developer tooling, PayFac models, and platform monetization., • Monitor competitors and evolving market dynamics to refine NMI’s differentiation strategy., • Translate ecosystem shifts into actionable messaging and strategic recommendations., • Build Sales & Channel Enablement, • Develop high-impact sales enablement tools, including pitch decks, battlecards, case studies, messaging frameworks, ROI narratives, solution narratives and use cases., • Help sales articulate technical value in commercial terms — and commercial value in technical credibility., • Support lifecycle messaging that drives adoption, expansion, and retention among ISV partners., • Partner with channel marketing to equip ISOs and reseller partners with compelling ISV-focused messaging., • Influence Product & Business Strategy, • Use competitive insight and customer research to influence product packaging, pricing, and positioning decisions., • Build business cases to support new market opportunities., • Drive alignment across product, engineering, and commercial teams around target segments and growth strategy., • Clear, differentiated positioning in the embedded payments market., • Strong adoption of new product launches across ISV and SaaS partners., • Increased pipeline contribution and revenue impact from embedded payments solutions., • Sales teams confidently articulate NMI’s value to software companies., • Product decisions informed by real customer and market insight., • Drive thought leadership and solution storytelling, • Synthesize customer and market insights into repeatable narratives and frameworks for internal and external use., • Partner with content and comms to produce thought leadership (whitepapers, POVs, benchmark reports, keynote,, webinars)., • Contribute to company and industry initiatives (webinars, events, analysts, partners), • 5–8+ years of B2B product marketing experience in SaaS, fintech, payments, or developer-focused platforms., • Direct experience marketing to ISVs, SaaS platforms, or developer ecosystems., • Strong understanding of embedded platforms, APIs, SDKs, and product-led growth models., • Proven success leading cross-functional product launches., • Ability to translate complex technical concepts into compelling business value., • Experience supporting both product-led and sales-assisted buying journeys., • Strong storytelling, messaging, speaking and content development skills., • Bachelor degree in Marketing or other related field, MBA a plus, • Strategist - You combine classic strategic marketing skills with experience in multi-channel marketing/distribution, have perspective, and can see and discuss multiple aspects and impacts of issues and project them into the future., • Strong external and internal leader – You collaborate well cross-functionally with key internal partners, work effectively with external partners to identify potential joint marketing opportunities, and have a willingness to learn and coach., • Business Savvy - You possess a technical understanding of software and the payments space, have a high degree of business acumen, and provide consistent, accurate information., • Master Communicator - You have the ability to distill complex and difficult information into easy to understand communications. In other words, you can easily “de-geek the speak” with your exceptional creative and communication skills., • Influencer - You have demonstrated superior relationship-building and influence management skills in interactions with senior leaders, peers, internal and external partners., • Flexible - You not only cope with change, you thrive on it and can shift gears comfortably., • Driven - You are results-oriented with a positive outlook and a clear focus on quality and business performance., • Solution Oriented - You have the ability to identify and creatively solve complex problems., • Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members., • Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way., • Experience in payments technology, embedded finance, or PayFac ecosystems., • Experience managing complex projects with multiple stakeholders., • Experience with developer marketing principles and PLG motions., • Experience in driving pricing and packaging strategy in SaaS environments., • Competitive compensation, • Flex PTO Policy, • Health, Dental and Vision Insurance, • Life, ADD, Short-term and Long-term Disability insurance, • 401k matching up to 4% after two months of service, • Flexible Spending Account, • 13 Paid Holidays, • Bonusly colleague reward, • Employee referral program, • Paid Parental Leave Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Applicants must be authorized to work in the United States. As part of the selection process this role may require an assessment and professional references to determine suitability. An offer will be subject to financial and criminal background checks. #LI-Remote Salary range, depending on experience: $90,000 - $120,000 USD

Job Type Full-time Description Remote Greater Seattle Area About the Company AuthenticID is solving one of the biggest business issues in the world today: Fraud. Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to create world-class fake or synthetic identities to defraud banks, wireless carriers, governments, and every other enterprise on the planet. AuthenticID uses game-changing, proprietary machine-learning algorithms to ensure people are who they say they are, thereby preventing fraud and saving our customers millions of dollars a year. Our products combine biometric and computer vision technology to provide very fast determinations of whose identity is real and whose is not over the web and in mobile applications. AuthenticID is headquartered in Kirkland, WA, and serves enterprise clients across diverse industries, including Telecom, FinTech, Healthcare, Banking, Gaming, and Government. Many of our clients are Fortune 500 household names with billions of dollars in revenue. The Opportunity Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s continued success. Tier 2 Support Engineers have a track record of success in the following areas: • Communication: you are adept at translating technical information into clear explanations for a variety of users., • Critical Thinking: you relentlessly seek out opportunities to improve customer satisfaction, simplify processes, and boost team collaboration. You leave situations better than you found them., • Customer Experience: at least 2 years of customer service experience in a SaaS or IT-based organization. Startup and/or cybersecurity (identity) experience is desired., • Spreadsheets: Comfortable with Excel and Google Sheets. Intermediate experience with Formulas, Pivot Tables, VLOOKUPs, Conditional Formatting, and Data Validation., • Word Processing: Experience with formatting and professional presentation of Word documents and emails. What You Bring • Knowledge of AuthenticID products, • Technical Experience Desired:, • Familiarity with:, • Any 3GL programming language, • Python and SQL is required., • Jupyter notebooks is desired, • Snowflake, • Grafana for monitoring and diagnosis is desired., • DiffMerge is desired., • DiffGram is desired., • BA or BS in Computer Science or similar (graduate degree preferred), • Enterprise B2B2C experience in a data analytics or consulting role preferred, • Communication ninja adept at translating complex technical matters into simple actionable directives, • Critical thinking, exceptional teaching, and problem-solving guru, • Research and understand MLOps standards and processes, • Formulate and evaluate alternative solutions and/or recommendations to achieve departmental goals, • Collect and analyze data, create reports, review and explain trends, • Mission-oriented individual passionate about making a difference and building something greater than yourself, • You thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done AuthenticID’s salary range for this position is $80,000 -$110,000 per year. Our salary ranges are determined by role, level, and location. Pursuant to the Washington Equal Pay Act, Colorado Fair Pay Act and the New York City Pay Transparency Law, the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of AuthenticID's total compensation package for employees. Your total rewards package at AuthenticID will include medical, dental and vision coverage, unlimited PTO, flexible work environment, and many other corporate initiatives centered around employee experience. Equal Opportunity Statement AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you're passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you! Salary Description 80,000-110,000

Are you ready to launch a career where your growth is based on performance—not tenure? We’re seeking motivated, goal-driven individuals to join our team as Entry-Level Remote Insurance Sales Representatives through a structured training program designed for long-term success. If you’re passionate about helping others, eager to learn, and ready to thrive in a fast-paced, performance-driven environment, this is your opportunity to start a rewarding career—no prior experience required. Set Appointments Connect with prospective clients and schedule virtual consultations to discuss their financial protection needs. Provide Customized Solutions Recommend life and health insurance options tailored to each client’s goals and situation. Deliver Ongoing Client Support Assist with policy updates, answer questions, and build long-term relationships based on trust. Build Your Book of Business Develop lasting client relationships and generate referrals to grow your portfolio over time. Commission + Bonuses Unlimited earning potential based on performance. First-year representatives commonly earn $60,000–$100,000+. Residual Income Earn ongoing renewals. After 10 years, you are fully vested, creating long-term passive income. Weekly Pay Commissions are paid every Friday via direct deposit. In this role, you’ll combine customer service to make a real impact—helping protect families while building a rewarding, performance-based career. Comprehensive Training Program Begin with live virtual training led by experienced leaders. No-cost pre-licensing training is provided (approximately $200 for course and exam). Flexible Schedule Training lasts 2–4 weeks. Afterward, set your own hours and work remotely from anywhere in the U.S. (excluding MA). Career Advancement Clear, performance-based pathways into leadership and management roles. Ongoing Mentorship Continuous coaching, development, and one-on-one support. • Sales-minded and personable individuals who enjoy helping others, • Goal-oriented professionals motivated by results, • Strong organizational and time management skills, • Coachable, positive mindset with a focus on growth, • Sales experience preferred, but not required, • Comfortable communicating with clients and presenting solutions, • Ability to pass a background check and fingerprinting If you’re ready to build a flexible, performance-driven career while helping families protect what matters most, we encourage you to apply today. Take the first step toward your future in insurance sales. 🚀

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Customer Service Professional- Part time weekends Voice Systems Engineering (VSE) is a dynamic organization fueled by entrepreneurial spirit and a collective drive to make a positive impact on people's lives. With a focus on advisor-based technology platforms, our marketplaces span diverse service verticals, including psychic guidance and wellness. Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging. We are seeking a passionate Customer Relationship Agent who can deliver exceptional customer service and build lasting customer relationships. You should be an expert at conveying enthusiastic compassion with the sound of your voice. In this role, you will play a crucial part in ensuring our customers have seamless, one-call resolutions and a personalized experience that drives retention and satisfaction. This position is to cover Friday, Saturday and Sunday from 5PM EST to 1AM EST. You must have prior experience working a call center position. What You Will Contribute: * Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions. * Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service. * Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression. * Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience. * Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions. * Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction. * Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process. * Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards. * Ensuring every customer feels like a VIP. As a Relationship Agent, You Will Enjoy: * Handling inbound customer calls, chats, and emails with professionalism, empathy, and a focus on creating positive, personal connections in every interaction. * Quickly resolving customer issues while maintaining calm, patience, and confidence, ensuring a smooth and efficient process. * Listening attentively to customer concerns, offering tailored solutions, and guiding them to the best possible outcome. * Offering insightful feedback to help improve product offerings, customer interactions, and internal systems. * Communicating effectively across departments to ensure seamless solutions and provide key insights into customer needs and expectations. Your Journey So Far Will Likely Include: * At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact. * A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction. * The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges. * Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback. * A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention. At VSE the well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belonging for all employees and applicants. We are an equal opportunity employer. This is a remote based position. We are currently inviting residents of Colorado, Florida, Massachusetts, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, and Washington to apply for this position. You can learn more about life and work at VSE by visiting us ___ Hourly Range: $19 - $22 per hour, depending on experience and expertise. This figure represents our good faith and reasonable estimate of the potential hourly rate for this role. Hourly rate to be determined by the candidate’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. PLEASE NOTE – A VIDEO INTERVIEW WILL BE REQUIRED FOR THIS POSITION

Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve. Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit. We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. As a Distinguished Software Architect focused primarily on our front-end platform, you will shape the long-term architectural vision and strategy for Self’s client applications and BFF microservices while maintaining enterprise-wide architectural coherence across the system. You will be responsible for elevating the architecture of our client applications to enterprise scale, ensuring they are resilient, secure, performant, accessible, and adaptable for future growth. You will influence backend and platform decisions when they intersect with client applications, ensuring a clear boundary between backend systems dedicated to client applications (BFFs) and our other backend systems. You will serve as a trusted advisor to senior leadership and a mentor to architects and engineers across the organization, influencing through technical leadership rather than direct people management. Strategic Architecture Leadership • Define and champion the enterprise front-end architecture strategy across client platforms and BFF microservices. Ensure we meet our business objectives through implementations that support maintainability, reliability, and scalability., • Lead and deliver complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Establish standards in the client applications around design library, shared components, graphQL, web-analytics, experimentation, state management, and client observability., • Ensure architectural coherence between BFF microservices and core backend microservices. Establish clear delineations of responsibilities between systems to support decoupled interfaces that allow for independent decoupled development., • Map and evolve our microservice architecture using Domain-Driven Design (DDD) principles, clarifying ownership and reducing coupling across front-end, BFF, and core backend systems., • Collaborate across engineering, product, DevOps, security, and data to define and govern architecture standards spanning APIs, data contracts, security, performance, observability, and deployment practices., • Lead and execute complex, business-critical, cross-team initiatives requiring enterprise-grade alignment across client, product, and platform systems., • Guide engineering direction through influence, collaboration, and deep technical expertise rather than formal authority. Front-End Platform Excellence & Modernization • Lead the evolution of our front-end technology stack (e.g., React, TypeScript, Next.js or similar), ensuring maintainability, scalability, and a strong developer experience., • Architect scalable design systems and shared component libraries that enable consistency, accessibility (WCAG), and rapid product delivery across teams., • Help define and standardize a design library that supports a cohesive look and feel for components throughout our client applications., • Define standards for client application performance optimization (Core Web Vitals, bundle strategy, rendering patterns such as SSR/SSG/CSR), resilience, and client-side monitoring., • Establish secure client architecture standards, including authentication flows (OAuth/OIDC), session management, and protection against common vulnerabilities (XSS, CSRF, etc.)., • Define testing and CI/CD strategies for front-end platform systems, including automated quality gates, preview environments, and release governance. Cross-Domain & System Modernization • Partner with platform, data, and core backend teams to implement clean, versioned service interfaces that enable seamless integration with client applications., • Advocate for scalable architectural patterns across the full stack, ensuring front-end and core backend decisions are aligned and made with the future in mind. Influence & Stakeholder Alignment • Align executives, product leaders, design leadership, and engineering managers around architectural standards and long-term client platform strategy., • Serve as a trusted technical advisor to senior executives, influencing investment decisions and long-range planning for customer-facing systems and enterprise platforms., • Facilitate architecture forums, guilds, and trainings that promote shared learning and cross-domain consistency., • Champion architectural excellence in large-scale programs, ensuring both enterprise integrity and exceptional customer experience., • Act as a thought leader and mentor to Principal Engineers, Senior Architects, and Staff Engineers across both front-end and backend domains., • Foster a culture of technical excellence, accessibility, performance awareness, and architectural rigor., • Identify and evaluate emerging front-end technologies, frameworks, and industry trends while maintaining disciplined governance standards., • Establish scalable architectural governance practices that balance innovation with enterprise stability and risk management., • 12+ years of progressive experience in software architecture and system design, with demonstrated impact across multiple domains and large-scale distributed systems., • Deep expertise in Domain-Driven Design (DDD), microservice architecture, and API-driven ecosystems; proven ability to decompose and modernize complex legacy systems., • Experience with python and/or javascript microservices., • Experience with postgres and AWS., • Experience with web and app frameworks like react and react native., • Broad, hands-on knowledge across the modern technology stack - covering cloud-native platforms, data infrastructure, event-driven systems, CI/CD pipelines, and observability tooling., • Proven success in leading and delivering complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Demonstrated success in defining and governing architecture standards and frameworks at an enterprise scale., • Exceptional stakeholder management and communication skills, with the ability to influence technical direction at the executive level., • Proven leadership in building technical alignment across multiple teams and mentoring senior engineers and architects., • A strategic mindset with the ability to balance technical rigor with business outcomes., • Strong track record of translating architectural vision into measurable engineering and business results. Benefits and Perks: We have the compensation and benefits you expect. But there's one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too. Our perks include: • Company equity in the form of Stock Options, • Performance-based bonuses, • Generous employer-paid health, vision and dental insurance coverage, • Flexible vacation policy, • Educational assistance, • Free gym membership, • Casual dress code, • Team building events and activities, • Remote work arrangements/ flexible work schedule, • Paid parental leave Self Financial requires all employees hired to successfully pass a background check. We are an Equal Opportunity Employer. At this time, we are only able to consider applicants who are U.S. Citizens or Green Card Holders for employment opportunities. We appreciate your understanding.

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: We are seeking a Principal Product Manager to define and own the future of e-commerce for The Knot Worldwide. This is a strategic, high-visibility role focused on the cart and payments platform that powers our entire business. You will be the single-threaded owner responsible for the multi-year strategy, product performance, and user experience of a platform that processes millions of transactions across complex, mixed-cart scenarios. We're looking for a product-led entrepreneur who thrives at the intersection of large-scale retail technology and complex financial systems. You will report to the Senior Director of Product and lead a dedicated squad of exceptional design, data, and engineering partners with deep retail expertise. If you are obsessed with solving complex, high-scale problems and are passionate about making one of life's biggest moments joyful (and seamless), this is your opportunity. RESPONSIBILITIES: • Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions., • Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization., • Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests., • Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)., • Drive outcome-focused execution - what matters most is how the product impacts our customers and our business., • Champion a world-class guest experience, deeply understanding the user psychology of "gifting" to reduce friction, build trust, and drive measurable improvements., • Partner with design and user research to prototype, test, and launch new checkout experiences., • Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions., • Own the key business metrics for payments and implement strategies to improve them continuously., • Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance., • Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession., • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot SUCCESSFUL PRINCIPAL PRODUCT MANAGER CANDIDATES HAVE: • 10+ years in product management, with a track record of driving complex, high-impact initiatives, • Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems., • A perspective, backed by experience, on how to best serve users in cash gifting scenarios., • The ability to set a strategic direction and help ideate and launch new products and experiences, • The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools, • A track record of crafting strategies that lead to scaled, quality consumer experiences, • Well-developed executive communication and presence, • Keen aesthetics and empathy, and a user-centered mentality, • A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt WORK MODEL: This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows. #LI-remote At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments., • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision., • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully., • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection., • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our___. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: ___

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. The ideal candidate will have expertise with the Field Service Management (FSM) module. To be considered for this role, you must be a U.S. citizen and willing and able to subscribe to a Public Trust background. This is a 100% remote opportunity As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications. * Advanced Solution Design and Implementation: • Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions., • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Customization and Integration:, • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies., • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. Project Leadership:, • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget., • Provide project leadership, including mentoring junior consultants, managing project risks, and ensuring stakeholder alignment and communication. Technical Consulting and Support:, • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals., • Provide advanced troubleshooting, support, and optimization for existing ServiceNow implementations. Documentation and Standards:, • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows., • Ensure adherence to technical standards and best practices across all projects., • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%., • Minimum of 3-5 years of experience working with ServiceNow platform., • Proven experience in designing, developing, and implementing ServiceNow solutions., • Proficiency in JavaScript, HTML, CSS, and other web development technologies., • Strong understanding of ServiceNow architecture and data model., • Experience with ServiceNow integration methods, including REST and SOAP APIs., • Knowledge of ITIL processes and best practices., • Bachelor’s degree in computer science, Information Technology, or a related field., • Certifications:, • ServiceNow Certified System Administrator (CSA) is required., • Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable. Preferred Qualifications:, • Experience with Customer Service Management and CCaaS., • Experience with CTI and IVR integrations., • Experience with Agile/Scrum methodologies., • Familiarity with additional ServiceNow products and modules. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Philadelphia, PA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

About the role: As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship. A successful Solutions Integration Engineer at Samsara will develop a thorough understanding of B2B integrations to ensure the proper technical solution is delivered to our customers. Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.), • Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond, • Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects, • Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery, • Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc., • Build, test, validate, and review code to ensure completeness and highest quality deliverables, • Advise and document best practices around integrations using Samara APIs and products, • Test, validate and review code to ensure completeness and highest quality deliverables, • Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful, • Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience, • Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset, • Contribute to the enhancement of Professional Services methodologies and tools, • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Bilingual, with good speaking and working proficiency in Spanish, • 5+ years of experience designing and developing Integration solutions using proven architecture methodologies, • Experience in gathering data integration requirements and translating into good technical data designs, • Can write, read, and understand code in Python and any one additional programming language (for example, JavaScript, AppScript), • Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity, • Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases, • 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP), • Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases, • Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus, • Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel, • Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives, • Strong written communication and presentation skills, demonstrated ability to work with a diverse set of teams, • Proficient in using GitHub for version control and collaboration, • Experience working with Modern Agile tools (e.g. Jira, Confluence) An ideal candidate also has: • Bachelors in Engineering, Computer Science, or related discipline, • Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting, • Consistent track record of configuring and deploying complex technical solutions, • Familiarity with B2B system integration projects and workflows, • Bias-to-action and hands-on experience delivering business results, • Tinkering with hardware gadgets, sensors, or vehicles is a plus, • Familiarity with fleets and logistics is a plus, • Understanding of vehicle diagnostic systems is a plus

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

Why You’ll Love This Role: As a Customer Support Representative, you will handle escalated and complex customer issues that require in-depth troubleshooting and cross-team collaboration. By working closely with internal teams like Tier 3 and Product to resolve high-level challenges, you will develop a deep mastery of the Newsela and Formative products and integrations. This is an opportunity to be at the center of technical problem-solving while supporting our fantastic customers. What You’ll Be Doing: • Support our customers through live chat, email, and occasionally over live video calls., • Resolve complex technical issues, from platform integrations to data syncing challenges, ensuring seamless user experiences as a go-to expert., • Use analytical skills and creative problem-solving to make a real impact on customers' day-to-day workflows., • Actively listen and ask the right questions to clarify issues, pinpoint root causes, and provide effective solutions., • Turn customer frustration into confidence by diagnosing problems and communicating solutions for every "new puzzle" you encounter., • Stay up to date with Newsela and Formative product features, integrations, and platform updates through continuous training and hands-on experience., • Grow your expertise at the forefront of evolving technology, sharing valuable insights with both customers and teammates., • Work cross-functionally with internal teams, contribute to training sessions, and provide insights on technical trends and customer pain points., • Shape better processes and improve the customer journey, making an impact that goes beyond your daily support role. About You: • 2–3 years of experience in customer support, technical support, or a related role., • Experience in EdTech (Education Technology), SaaS, or technical support environments preferred., • Strong technical troubleshooting and problem-solving skills, specifically with experience in API-based integrations, SSO, and data syncing issues., • Advanced verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users., • Comfortable meeting with customers over live video calls to troubleshoot in real-time as needed, in addition to live chat and email., • Ability to analyze trends in customer issues and escalate them timely and appropriately., • Experience collaborating cross-functionally with teams such as Product, Engineering, Quality, etc., • Familiarity with LMS platforms like Google Classroom, Clever, Schoology, and Canvas., • Understanding of K-12 education technology and classroom workflows is a plus., • Experience or familiarity with data analysis and basic scripting for troubleshooting purposes is preferred, but not required., • Experience working in systems such as Salesforce OneCRM, Slack, Google Workspace, Jira, and Confluence., • Experience with SSO and Identify Management Tools (Clever LMS, Google Workspace/SSO, Classlink LMS), and rostering and identity providers (for example, API & Data Integration platforms or OneRoster and SFTPs)., • KPIs for Success:, • Case Resolution Efficiency, • First Contact Resolution (FCR), • Average Handle Time (AHT), • Case Backlog Management maintained, • Customer Satisfaction and Experience, • Customer Satisfaction Score (CSAT), • Quality Assurance (QA) Score, • Escalation Rate, • Productivity Why you’ll love working at Newsela: • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul., • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!, • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!, • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security., • Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st)., • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela., • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner. #LI-Remote Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. Base Compensation Range $53,300 - $61,250 USD

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.58. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___ #LI-DN1 #LI-Remote

Only Applicants — Not for Staffing Agencies or Recruiter Submissions We highly recommend you read all of the following: Title: Bilingual Customer Service Representative Enrollment Specialist (CSR 1-Call Center) Remote Division: Eastern Region, Health Services Department: Pennsylvania Enrollment Assistance Program JOB SUMMARY: The Customer Service Representative (CSR) plays a vital role in supporting Maximus operations under the Pennsylvania Enrollment Assistance Program (PA EAP) which assists individuals in selecting and enrolling in a Medicaid Managed Care Organization (MCO) and provides education and resources on other benefits and assistance. This position is fully remote, requiring a reliable internet connection, a private workspace, and a commitment to structured training. The CSR will handle about 50 calls a day, providing support and resources to callers and documenting information. The CSRs must go through 4 weeks of training in an online classroom environment with cameras on, fully participating in the materials. HIGHLY IMPORTANT! Job Requirements: • Must have high school diploma/GED, • Must have private work space away from others at all times, • Must have good attendance and work all scheduled hours and follow time/call off procedures every time, • Must have high speed internet (Minimum 25 Mbps download speed for single user or 35 Mbps for shared, and minimum 5 Mbps upload), • Fluent in English and Spanish, • Must live in Pennsylvania, • Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services., • Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken., • Follow standard operating procedures to ensure consistency and accuracy., • Address customers' inquiries and resolve problems to ensure that appropriate changes are made., • Refer unresolved customer grievances to designated departments for further investigation., • Communicate with the supervisor regarding any potential needs or concerns., • Assist the Call Center Supervisors and QA/Training Department on an as-needed basis., • Perform data entry accurately., • Perform other duties as assigned by management., • Educates MA Consumers by providing information regarding physical and behavioral health services and service providers under the Health Choices Program to assist with voluntary choice and plan transfers. Maintains system and program knowledge of the EAP and Health Choices Program by referencing the Maximus knowledge base system. SKILLS AND EXPERIENCE • Minimum high school diploma or GED, • Previous experience in a Call Center and/or Customer Service role, • Computer experience working with multiple screens and apps, • Data Entry, • Clear verbal communication and phone skills, • Ability to learn and comprehend new information, • Ability to read and adhere to a client-approved script, • ability to perform comfortably in a fast-paced, goal-oriented work environment WORK SHIFT Day JOB TYPE Full-Time HOURS PER WEEK 40.00 PAY: $17.50/hr REMOTE WORKING REQUIREMENTS • Private Workspace, • Door for Privacy, Proper Desk, and Chair, • Wired connection to router via ethernet cable, • Conduct and provide print screen of internet speed test results as requested, • Ability to connect work computer to internet via Category 5 ethernet cable, • Cannot have sole responsibility of dependent care during work hours, • Willingness and capability to engage in two-way virtual training & communication, • Sitting/Standing: Ability to sit or stand for extended periods while using a computer and telephone., • Handling: Frequent use of hands and fingers to operate computer systems and office equipment., • Communication: Clear speaking and adequate hearing required for effective communication via phone, video conferencing, and in-person., • Mobility: Ability to walk short distances and move about the workspace as needed., • Lifting: Ability to lift, carry, push, or pull objects weighing up to 25 pounds, • Vision: Close vision required for reading documents and working on a computer screen.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Schedule Options: Monday - Friday: 7:00 am - 3:30 pm CST Monday - Friday: 8:00 am - 4:30 pm CST Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Arizona, Florida, Georgia, or Texas. #LI-Remote Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model., • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs, • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations, • Form working relationships with all partners., • Support the leadership team by identifying issues through established escalation pathways, • Monitor and track the health of all assigned work-in-progress issues., • Escalate and resolve issues to ensure appropriate turnaround times, • Participate in process improvement projects, • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI), • Compliance with all applicable laws and regulations, • Other duties as assigned Requirements: • 1+ years of experience in a high-volume or customer-focused setting., • 6+ Months of healthcare experience, • High school diploma or GED Bonus points: • Strong quantitative or analytical skills focused on identifying or solving problems, • Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking., • Experience manipulating and entering accurate data, • Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud___. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our ___ outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our .

Full-time Description If you are a motivated and experienced Senior Accountant looking to take your career to the next level,we would love to hear from you! Location: St. Louis, MO or Dallas, TX Work Schedule: Hybrid (2 days in office / 3 days remote) Annual Salary: $85-$90k Additional Annual Bonus: Up to 8% The ideal candidate for the Senior Accountant role will have a minimum of 2 years of public accounting experience, hold a CPA certification, and be bilingual in Spanish and English. They should have a proven track record of success in managing complex financial operations. As a Senior Accountant, you will play a crucial role in ensuring the accuracy and integrity of our financial reporting, while also contributing to the strategic growth of our company. The Gund Company is a leading manufacturer and fabricator of engineered material solutions, specializing in customized insulation parts. With 12 facilities worldwide, we pride ourselves on our consultative, engineering approach to understanding customer needs and our reputation for outstanding customer service and quality. Key Responsibilities Senior Accountant: • Prepare and review financial statements in accordance with GAAP., • Manage month-end and year-end closing processes., • Conduct financial analysis and provide insights to support business decisions., • Ensure compliance with federal, state, and local tax regulations., • Oversee accounts payable and receivable functions., • Collaborate with internal and external auditors., • Mentor and train junior accounting staff., • Bachelor's degree in Accounting, Finance, or related field, required., • Minimum of 2 years of public accounting experience, required., • Minimum of 2 years consolidation experience, required., • Strong knowledge of GAAP and tax regulations., • Excellent analytical and problem-solving skills., • Proficiency in accounting software and Microsoft Office Suite., • Exceptional attention to detail and organizational skills., • CPA certification. Why Join Us • Competitive salary and benefits package., • Opportunities for professional growth and development., • Collaborative and supportive work environment., • Access to cutting-edge technology and resources., • Paid Time Off (PTO) and Paid Holidays, • Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability, • 401(k) retirement savings program with 50% employer match (up to 6% of contributions), • ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned - Shares are awarded each year based on profitability with no out-of-pocket investment.Join a company that values your contribution and invests in your future.Apply today to start your career with The Gund Company! Reasonable accommodation(s) for the Senior Accountant may be made to enable individuals with disabilities to perform the essential functions of the Senior Accountant position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 0722025 RJ MW LD Salary Description $85-90K

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: * Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) * Forbes' America's Best Startup Employers (2021-2024) * Inc. 5000 Fastest-Growing Private Companies * Forbes’ Fintech 50 (2025-2026) * Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit ___ and ___. We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! * Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions * Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency * Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes * Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance * Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently * Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness * Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios * Active Property & Casualty (P&C) or Personal Lines insurance license (required) * 6+ months customer service experience in P&C (specifically, home insurance) * Experience working in a high-volume call center or customer support environment handling inbound calls * Hands-on experience servicing homeowners insurance policies * Ability to clearly explain policy coverage, billing, and underwriting requirements to customers * Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) * Demonstrated ability to work in a fast-paced, evolving environment with limited structure * Strong active listening skills and the ability to communicate with empathy and professionalism Bonus * Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): * 9:00 AM-6:00 PM CST * 10:00 AM - 7:00 PM CST * Note: Rotating Saturday shift required every 4–6 weeks. * There is a mandatory, paid 10 week training period. * We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: * Prompt updates and feedback following interviews * Interviews with recruiters, hiring managers, and members of teams * Skills assessment relevant to the position, if applicable * Genuine, thoughtful human interaction at every step Compensation at a Glance * Competitive Pay: Annualized compensation is $48,000-$50,000 * $1000 retention bonus (payable at 6 months) * Paid Training: 10 weeks of paid training * Bonuses and incentives designed to drive your success * Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits * Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level * 401(k) with company match up to 4% of eligible earnings * Multiple medical plan options, plus dental and vision coverage * Company-funded HSA contributions (based on medical plan selection) * Company-paid life insurance and short-term disability * Employee referral bonuses Health & Wellbeing * A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance * Access to mental health support and confidential counseling resources * 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually * Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development * Career mobility and internal growth opportunities across the organization * Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! At CompanyCam, great support is more than answering tickets. It's building trust with the people who rely on our product every day. As a Spanish Bilingual Customer Support Specialist, you'll handle support requests in both English and Spanish and serve as the primary point of contact for our Spanish-speaking users. You'll also create and maintain help documentation in both languages, keeping our knowledge base sharp and accessible for every user. Beyond support, you'll be a key resource for teams across the company, translating in-app content and jumping in on Sales and Customer Success tasks to make sure Spanish-speaking customers have a seamless experience from day one. You'll work across Support, Product, Engineering, Marketing, and more, making this a role with real cross-functional visibility and impact. If you're bilingual, technically curious, and energized by helping people solve problems, this one's for you. Location: We welcome both local and remote applicants for this role. Candidates must permanently live and work in the U.S. to be considered. • Provide technical support to external users via email, chat, phone, and Zoom, resolving complex issues related to CompanyCam's app and integrations., • Be the go-to for Spanish-speaking users, serving as the primary support contact and ensuring they receive the same quality experience as all CompanyCam customers., • Create and maintain Help Docs, including translating new articles and updating existing content as features and integrations evolve., • Support cross-functional teams by translating in-app content, marketing materials, and business terminology for Product, Engineering, Marketing, and Brand teams., • Manage and maintain video content in Spanish, collaborating with other departments to record, update, and keep resources current., • Troubleshoot and document issues, logging bug reports and feature requests in Jira and using tools like BugSnag and Datadog to dig into errors with Engineering., • Assist Sales and Customer Success with Spanish-speaking user outreach, account conversion, retention, and collections as needed., • Share knowledge across the team, helping train new hires, contributing to internal knowledge bases in Notion and Guru, and participating in hiring rounds. At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Opening the product to more users by ensuring Spanish-speaking contractors have the support, resources, and documentation they need to get full value from CompanyCam., • Bridging teams across the company by bringing bilingual expertise to Product, Marketing, and Engineering in ways that no other role does., • Raising the bar for support quality by troubleshooting complex issues, closing knowledge gaps, and building resources that help users help themselves., • Strengthening relationships with Spanish-speaking partners, customers, and industry stakeholders at trade shows and events., • 1-2 years of experience in a customer-facing support role; experience in a technical, SaaS, or technology environment is a plus, • Full fluency in both English and Spanish, including speaking, writing, reading, and translation with a focus on SaaS and business terminology, • Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus, • Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems, is a plus, • Clear written and verbal communication skills with a customer-first mindset, • Experience writing technical help articles or translating business and marketing content into Spanish, preferred, • Familiarity with tools like Jira, Notion, Guru, BugSnag, or Datadog, a plus, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving, • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

Job Title: Accounting Supervisor Company: Virtual Technologies Group (VTG) Location: Remote: Ohio, or Mid-West Region Reports To: Corporate controller Department: Accounting and Finance Position Type: Full-Time Employee Type: FTE Compensation Range: $75,000 - $90,000 Company Overview: Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview: The Accounting Supervisor oversees daily accounting operations, ensures accuracy and compliance in financial reporting, and provides leadership to the accounting team, including billing, accounts receivable, and accounts payable. This role supports month‑end and year‑end close processes, maintains internal controls, and collaborates with management to improve financial workflows and reporting quality. Key Responsibilities • Supervise daily accounting activities including accounts payable, accounts receivable, billing, and general ledger maintenance., • Lead and mentor accounting staff, providing training, performance feedback, and workload coordination., • Review journal entries, account reconciliations, and financial reports for accuracy and compliance with GAAP or applicable standards., • Support month‑end and year‑end close, ensuring deadlines are met and financial statements are complete and accurate., • Coordinate with auditors during external audits, preparing schedules and documentation., • Identify process inefficiencies and implement solutions to improve workflow, accuracy, and automation., • Prepare ad‑hoc financial reports and analysis for management as needed.Minimum Qualifications, • Bachelor’s degree in accounting, Finance, or related field., • 3–5+ years of progressive accounting experience, including supervisory or lead responsibilities., • Strong knowledge of GAAP, financial reporting, and internal controls., • Proficiency with accounting software, Oracle NetSuite preferred, and advanced Excel skills., • Excellent analytical, organizational, and problem‑solving abilities., • Strong communication skills and the ability to collaborate across departments., • High attention to detail and commitment to accuracy.Desired Core Competencies, • Leadership and team development, • Time management and prioritization, • Financial analysis, • Process improvement, • Critical thinking Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact ___

About The Job About NAVER U.Hub NAVER U.Hub is the U.S. subsidiary of NAVER, a global internet technology company, based in Los Angeles with offices in Seattle and Redwood City. Our teams across NAVER Search US, BAND, ThingsBook, and NAVER Ventures collaborate to advance AI, social media, and investment initiatives that build smarter and more connected experiences for global users. Overview This hybrid internship offers hands-on experience across customer support, product education, content creation, and team operations. Your primary role will be to help users succeed with BAND, deliver tailored demos to prospective customers, and develop resources that enhance onboarding—while also supporting the team with logistics and administrative coordination. You’ll collaborate closely with partnership and marketing teams to continuously improve the user experience and ensure internal operations run efficiently and smoothly. Why Join BAND? • Make a meaningful impact by helping communities stay connected, • Collaborate with a mission-driven, fast-moving team, • Opportunity to shape user education and support at scale, • Assist in responding to user inquiries via email, chat, and support channels with clarity and empathy, • Help troubleshoot issues and guide users to effective solutions, • Help identify recurring pain points and share actionable insights with internal teams, • Support user interviews to better understand needs, use cases, and challenges, • Assist in building relationships with users and developing connections with collaborators, • Contribute to the creation of help articles, guides, and FAQs, • Learn the ins and outs of the product to effectively help usersProduct Demos & Lead Support, • Assist with product demos for prospective customers, • Help understand prospect needs and support tailoring tailor demos to relevant use cases, • Support onboarding for new groups to help ensure a smooth and successful start, • Assist partnerships and marketing teams in nurturing leadsContent Creation Support, • Help gather real-world use cases through user interviews and success stories, • Assist in creating clear, engaging support and marketing content (guides, tutorials, social posts, videos), • Collaborate with designers and videographers to produce graphics and video assets, • Assist in scripting and producing demo videos and onboarding contentTeam Support & Operations, • Assist with logistics for events, campaigns, and team initiatives, • Assist with coordinating merchandise orders, shipping, and inventory tracking, • Provide cross-functional administrative and operational support for efficient operationsSkills & Qualifications, • Strong customer-first mindset with a passion for helping people succeed, • Strong problem-solving ability and attention to detail, • Excellent written and verbal communication skills, • Basic content creation skills (graphics and short-form videos using tools like Canva)Preferred Qualifications, • Experience or interest in creating help center content, tutorials, or educational materials, • Experience or interest in delivering product demos, training, or presentations, • Experience or interest in service-based customer success, support, or onboardingWhat Success Looks Like, • Users feel supported, confident, and satisfied with BAND, • Prospective customers clearly understand BAND’s value through effective demos, • Support content reduces repetitive inquiries and improves onboarding, • Team operational bottlenecks are reduced through proactive supportOther, • Job type: Full-time internship, • Contract period: 3 months (with potential for internship extension), • Pay: $30/hr NAVER U.Hub is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all individuals are valued and respected. Naver U.Hub and its affiliated companies are committed to providing an Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues. • Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products., • Assist customers with product inquiries, troubleshooting, and after-sales support., • Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience., • Maintain accurate records of customer interactions in our CRM system., • Collaborate with the technical and product teams to provide comprehensive solutions to customer queries., • Stay updated on product knowledge, features, and services to provide informed assistance to customers., • Fluency in Danish (both written and spoken) is mandatory; knowledge of English is a plus., • Prior experience in customer support or service roles, ideally in the appliances or electronics sector, is preferred., • Strong communication skills with a friendly, approachable demeanor., • Excellent problem-solving skills and the ability to work under pressure., • Familiarity with customer service software and CRM tools is advantageous., • Self-motivated and able to work independently in a remote environment., • A genuine interest in domestic appliances and a passion for helping customers., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Join Us in Revolutionizing Oncology Care! At Canopy, we’re transforming healthcare for cancer patients by shifting from episodic treatment to continuous, patient-centered care. Our cutting-edge technology empowers patients to manage symptoms and access support anytime, anywhere—ensuring they never feel alone. With Canopy, the clinic is always with them. Our innovative approach not only enhances the patient experience but also aligns clinic revenue with better health outcomes, creating a true win-win for everyone involved. By driving a 20% increase in treatment adherence and strengthening patient-provider connections, Canopy delivers life-saving results while elevating patient satisfaction to new heights. Join us in shaping the future of oncology care! 🌿 Your Mission As a Senior Product Manager at Canopy, you will own the strategy and execution of a large component of Canopy’s platform. You will work closely with our users to build empathy for the healthcare professionals and patients who rely on Canopy’s platform and use those insights to develop best-in-class software solutions to their most pressing problems. You will join an extraordinary team of individuals who are as driven as you are to change the face of cancer care and improve the lives of patients. Your work will directly influence how care teams engage with patients, optimize workflows, and deliver life-changing outcomes. What You’ll Do • Define & Execute Product Strategy – Own the vision for a major component of Canopy’s platform, translating strategy into an ambitious roadmap that maximizes impact for customers and their patients., • Lead Discovery & Launch – Drive the full product lifecycle, from discovery to development to launch, ensuring customer needs are met iteratively and effectively., • Engage with Users – Work directly with customers and users throughout the product lifecycle, gathering qualitative insights to inform product decisions., • Leverage Data & Insights – Utilize Canopy’s wealth of data to enhance decision-making and optimize product outcomes., • Collaborate Cross-Functionally – Partner with engineering, design, and customer-facing teams to build and support world-class software solutions. What You’ll Bring • 5+ years of experience as a Product Manager at a fast-paced, product-driven company known for innovation., • Background in B2B software with a strong understanding of product development best practices., • Well-developed end-to-end Product Management toolkit, including discovery, prioritization, stakeholder management, and go-to-market execution., • Excellent communication, attention to detail, and problem-solving skills. Bonus Points • Direct experience in healthcare technology, specifically oncology., • Experience working with AI-driven products., • Background in engineering, data science, or UX design. 💰 Competitive Compensation We offer a compelling salary and equity package to recognize and reward your contributions. Salary: $150,000 - $230,000 USD 🩺 Comprehensive Benefits Our robust benefits package includes: • Medical, dental, and vision coverage (select plans fully covered), • Flexible Spending Account (FSA), • Commuter benefits, • Life insurance, • Short- and long-term disability coverage, • 401(k) to support your financial future 🌴 Flexible PTO Recharge with our flexible PTO policy, designed to help you maintain a healthy work-life balance. 🏢 Inspiring Workspaces & Travel Perks • Enjoy a vibrant, collaborative co-working space in Chelsea., • Depending on your role, you may have opportunities to travel to client sites, our Tel Aviv office, or other destinations. 🌍 Hybrid & Remote Work Flexibility We embrace a hybrid/remote culture, empowering you to work from where you thrive. While we are open to remote work for the right person, NYC-based employees are expected to come into the office. EEO Statement Canopy is proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Join Our Growing Team at Community Management! At Community Management, we are committed to Elevating Property Values, Empowering Communities, and Exceeding Expectations. As a dynamic, technology-driven property management company specializing in Homeowners Association (HOA) management, we take pride in delivering exceptional customer support. We are seeking dedicated professionals who excel in communication, embrace positive problem-solving, and are passionate about effectively managing homeowner associations across all aspects. Why Join the CMGT Family? • Paid Time Off and Paid Holidays (including your birthday off!), • Flexible Scheduling and Remote Work, • Health, Dental, and Vision Insurance, • Company Paid Life Insurance, • 401(k), • Supplemental Options, • Ongoing Training and Professional Development, • Employee Assistance Program, • Team Engagement Activities, • Referral Program As a Community Association Manager, you will play a key role in maintaining and enhancing property values while fostering strong relationships with homeowners, board members, and service providers. You will oversee the daily operations of residential properties, conduct site inspections, and manage board meetings and other HOA activities. Only candidates residing in Lafayette or the immediate surrounding areas will be considered. Key Responsibilities: • Serve as the primary point of contact for property owners and board members, • Oversee vendor relationships and service contracts, • Manage property maintenance and work orders, • Coordinate with the corporate office and collaborate across departments, • Handle budget management, • Respond to emails, phone calls, and action items from residents and board members, • Organize and manage HOA board and annual meetings, • Ensure community compliance with governing documents Qualifications & Skills: • Previous property management experience preferred, • Reliable transportation, valid driver’s license, and vehicle insurance required, • Strong verbal and written communication skills, • Customer service-oriented mindset, • Vendor management experience, • Experience with accounts payable and budgeting, • Proficiency in Excel, Office, Outlook, and ability to learn new software quickly, • High-speed internet and ability to work remotely in a dedicated home office, • Attention to detail and a willingness to learn Due to high applicant volume, only top candidates will be contacted.

About the Company:Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary:The Accounting Manager is responsible for leading a team of accountants in all aspects of transaction processing and financial reporting for our clients. They will oversee all accounting and compliance reporting for assigned clients by working with Charter Impact accounting, accounts payable and payroll staff, ensuring accuracy and timeliness of financial information. This position is highly visible to Charter Impact clients and therefore, an upbeat personality and customer-service oriented sense of professionalism is a must. This position is remote to candidates based in AZ, CA, CO, CT, ID, NV, OR, SD, TX, UT and/or WA. • Management Responsibilities, • Lead, mentor, and develop a high-performing flex accounting team, fostering a culture of excellence and continuous improvement., • Collaborate cross-functionally with Client Finance, Accounts Payable, and Payroll teams to optimize workflow efficiency and ensure seamless financial operations., • Stay current on charter school industry trends and funding developments through ongoing professional development and industry engagement., • Support staff development by providing regular mentorship and guidance, promoting long-term career growth within the firm., • Cultivate and sustain strong, long-term relationships with client leadership and internal stakeholders to ensure trust and client satisfaction., • Transactions and Financial Reporting, • Supervise the delivery of comprehensive financial and accounting services, including financial statement preparation, accounts payable/receivable, grant expense tracking, and ad hoc reporting., • Ensure all financial statements comply with Generally Accepted Accounting Principles (GAAP) through rigorous review and oversight., • Assist the Director of Accounting in preparing annual budgets and monthly financial forecasts for clients., • Oversee the full audit process, including preparation of audit work papers, coordination with external auditors, and comprehensive understanding of A-133 and other governmental audit requirements., • Ensure timely and accurate completion of all compliance and regulatory reporting., • Provide internal control training and guidance to client staff to support sound financial management practices., • Partner with the Director of Accounting and Directors of Client Finance Services to deliver clear, actionable financial insights to clients., • Consistently exceed client expectations by delivering accurate, high-quality financial information and responsive service., • Bachelor’s degree in Accounting required; Master’s degree in Finance or Accounting is a plus, • Certified Public Accountant (CPA) license is a plus, • Minimum of 4 years of professional accounting experience, including staff oversight and development, • Strong knowledge of accrual accounting principles and financial record-keeping methods, • Proficiency in Microsoft Office, especially Excel, • Exceptional customer service and communication skills (oral and written), • High attention to detail and strong organizational skills, • Ability to work independently, prioritize tasks, and manage multiple deadlines without direct supervision, • Proven ability to prepare, review, and analyze accurate financial reports and summaries, • Ability to identify and correct errors in financial documents and computations, • Demonstrated adaptability and ability to thrive in a fast-changing environment, • Team-oriented mindset with the ability to collaborate effectively with internal teams and clients, • Willingness and ability to learn charter school and non-profit accounting rules, regulations, and technical procedures, • Experience in a professional services or CPA firm is a plus, • Experience with charter school finance, non-profit accounting, or both is a plus, • Familiarity with Sage Intacct or other non-profit accounting systems is a plus, • As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace., • Opportunities to connect: Engage in frequent virtual and in-person team-building events., • Incredible colleagues: Work alongside a passionate team making a real impact., • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more!, • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day., • Employee Referral Bonus Program: Earn a bonus for successful referrals.$100,000 - $125,000 a yearThis position has a base salary of $100,000 - $125,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.

The Company At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms. The Team We are a team of strategic storytellers, customer advocates, and market experts who thrive on translating complex ideas into compelling narratives. Fueled by curiosity and a passion for impact, we take pride in helping our customers and go-to-market teams unlock the full potential of the Nylas platform. The Product Marketing team serves as a critical bridge between our product, sales, and customer success teams, ensuring a seamless connection between what we build and how we position it in the market. We craft messaging that resonates, drive go-to-market strategy, and deliver insights that shape product innovation. Together, we create a culture of collaboration, data-driven decision-making, and a shared commitment to excellence. Our goal is to empower our customers and internal teams with the knowledge, tools, and strategies they need to win, while fostering a team culture of creativity, growth, and continuous learning. If you thrive in a dynamic environment where your work drives business impact and market differentiation, you’ll find a rewarding home with us. The Role We are looking for a Product Marketing Manager to support go-to-market strategies, product positioning, and sales enablement for the Nylas platform. This is a highly strategic role that requires deep experience in product marketing, a strong understanding of the developer-focused SaaS landscape, and a proven ability to drive revenue through compelling positioning, messaging, and execution. As a Product Marketing Manager, you will partner with our Sr. Product Marketing Manager to own the development and execution of marketing strategies that resonate with our target customers, influence our roadmap, and enable our go-to-market teams. You’ll partner closely with Product, Sales, and Customer Success teams to drive adoption, market expansion, and revenue growth. What You’ll Do * Customer Insights & Voice of Customer – Lead a structured customer research program across segments and ICPs to deeply understand how teams build, adopt, and scale communications and AI-driven workflows. Conduct regular interviews with customers, prospects, and churned accounts to surface actionable insights that inform messaging, product direction, and go-to-market strategy. * Customer Advisory Program – Own and operate Nylas’ Customer Advisory Board, managing a regular forum for strategic customers to engage directly with our product team. Facilitate roadmap reviews, structured feedback sessions, and ongoing dialogue to ensure customer needs are clearly represented and influence product direction, while synthesizing feedback into clear, actionable inputs for Product. * Customer Stories & Proof Points – Own the development of high-impact case studies, customer narratives, and reference programs that demonstrate real-world value. Translate technical implementations into clear business outcomes for both developer and product leader audiences. * Competitive Intelligence & Battlecards – Drive ongoing competitive analysis across direct and adjacent players. Build and maintain battlecards, objection handling frameworks, and win/loss insights that enable sales and customer-facing teams to position Nylas effectively in competitive deals. * Customer Adoption & Lifecycle Programs – Design and execute programs that improve activation, adoption, and expansion across the customer lifecycle. This includes email-based onboarding and nurture programs, in-product and post-sale education, and targeted campaigns that drive utilization of key features. * Customer Enablement & Education – Partner with Sales and Customer Success to develop enablement materials, product work sessions, and customer-facing resources that help teams successfully implement and scale with Nylas, with a focus on reducing time-to-value and increasing long-term retention. * Growth and Demand Focus – Continuously refine ICP definitions, segmentation, and messaging based on customer insights, usage patterns, and deal feedback. Partner closely with Sales and Product to ensure product and positioning aligns with real buyer needs and market dynamics, supporting end-to-end go-to-market execution. * Performance Metrics & Optimization – Define key success metrics, analyze performance data, and refine marketing strategies based on insights. What You Must Bring * Experience – 3-5+ years of product marketing experience in B2B SaaS, with a strong preference for developer-focused, API-driven, or technical platforms. * AI-Obsessed - Deep proficiency with AI tools for research, content, and workflows. * Strategic Leadership – Proven ability to develop and execute go-to-market strategies at scale, driving measurable business impact. * Technical Acumen – Strong understanding of APIs, developer ecosystems, and cloud-based platforms. Ability to translate technical capabilities into customer value propositions. * Sales & GTM Collaboration – Experience working closely with Sales, Customer Success, and Product teams to drive revenue and adoption. * Analytical & Data-Driven – Expertise in market research, customer insights, and performance analytics to inform strategy. * Communication & Storytelling – Exceptional written and verbal communication skills, with experience crafting compelling narratives for executive, sales, and customer audiences. * Cross-Functional Influence – Ability to work across departments and influence senior stakeholders to align on strategy and execution. * Education – Bachelor's degree in Marketing, Business, or a related field; MBA or equivalent experience preferred. Interview Process (subject to change) * Round 1: 30 minute Google Meet discussion with the hiring manager * Round 2: Take home assignment to be followed by a 60-minute Google Meet panel discussion * Round 3: 45 minute Google Meet interviews with 3-4 team members (max 4 hours). During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions. Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities. Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Full-time Description Must have demonstratable Accounts Payable and Accounts Receivable experience to be considered for application. The Accounts Payable and Receivable Clerk performs assigned duties under the direction of Wasatch Rx’s Controller. Primary areas of work responsibility include: Accounts Receivable, Accounts Payable and Account Reconciliation. This position partners with several departments to support Wasatch Rx’s overall business operations. • Hybrid Remote Work Schedule: Following 90 days of employment, newly hired employees are eligible to work remotely Tuesday through Thursday. Required in office days are Monday and Fridays., • Job Type: Full Time, 40 hours/week, • Full Time Schedule Options: Monday to Friday 8:00 AM – 4:30 PM, • 2 Week Training Schedule: Monday to Friday 7:00 AM to 3:30 PM, • Benefits: Full Time Employee Benefits, • Hourly Compensation: $25 per hour Depending on Education and Experience Duties & Responsibilities: • Accounts Receivable, • Review invoices for shipping accuracy, • Receive customer receipts (check, ACH, wire), • Research and resolve unapplied payments, • Issue credit memos and refunds, • Process credit card transactions (as needed), • Accounts Payable, • Reconcile and process vendor payments (pharmacy partnerships), • Reconcile and process vendor payments (non-pharmacy), • Respond to vendor inquiries, research and correct discrepancies, • Receive and code credit card expenses, • W9 vendor management, • Account Reconciliation, • Audit credit card expense reporting and record, • Audit UPS invoices for accuracy, • Review daily purchase order entry into ERP system, • Submit Fedex and UPS Claims Minimum Qualifications: • 2 – 4 years Accounts Receivable experience required, • 2 – 4 years Accounts Payable experience required, • Proficient in accounting software platforms (QuickBooks Online, SAP preferred), • Proficient in Microsoft Office Suite, • Knowledge of accounting and finance principles/processes, • Bachelor’s degree in Accounting, Finance and/or related field preferred, • Ability to sit/stand for long periods of time with or without the use of a sit stand desk, • Ability to work at a computer station for extended periods of time, • Ability to answer phones with or without the use of a headset Salary Description $25 per hour Depending on Education/Experience

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support. This is a remote role, based in Pacific Time. • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience., • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs., • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders., • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention., • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products., • Track cases through to resolution. Escalate cases to other departments or technical leads as required., • Maintain accurate and detailed records of client interactions and support requests., • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually., • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores., • Assist with any, and all task to ensure customer satisfaction., • Contribute to the success of the team and the company., • You’re passionate about technology and for helping others to understand and use it., • Excellent communication skills, • Strong interpersonal communication skills, • Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using, • Microsoft Office products, like Word and PowerPoint, • 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred), • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $20.00 - $27.00 per hour What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located ___, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Agora is working towards a new paradigm for group collaboration by creating the tools for communities to work together onchain. This is not yet-another-productivity-saas. We believe that to enable the next era of collaboration, we need software that can bend current and create new incentives. No amount of removing friction will change how we work together if our reward functions are misaligned. Agora is working tirelessly on the best end-to-end governance platform for crypto protocols – the first instance of at scale onchain collaboration. Leading communities like Optimism, ENS, Uniswap, and more rely on Agora to coordinate their community around critical protocol upgrades, ecosystem funding, and steward their ecosystem for the future. But that’s not where we stop. Our goal is to build deep collaboration tools for people who couldn’t care less about crypto so that one day (soon), your friends back home are using Agora without ever knowing we’re on Ethereum. You will work on building out the next generation of Agora's governance smart contracts. Working alongside our product, engineering and customer facing teams across Agora to support our customers in scaling their protocol. No tasks too small, and you’re expected to get your hands dirty. You’ll do everything from working with our CTO to architect a new generation of smart contracts and modules for the Agora Governor to workshopping solutions with our CX and Sales teams for our customers. We are looking for a solidity developer who has a passion for pushing the boundaries of onchain governance and decentralized, collective creation forward. We’d love to work with you if… * You have a strong work ethic and care about making day by day progress on what you’re building, but can also reserve a part of your brain untethered from the earth – thinking what’s at the boundary of the possible. * You consider how your code will be read, written and indexed by applications as a core part of good protocol engineering. You understand how data gets into the EVM, how it get into applications, and how can you do that efficiently. * You are familiar with the most common crypto protocols and standards and are able to explain how and why they work. You don’t need to have worked on these contracts directly, but you should be comfortable explaining their design patterns and extrapolating into your work at Agora. * You keep up with the latest frontier developments in crypto: zkp, account abstraction, mev, L2s etc. This is not a research engineer role, but working familiarity with what’s at the frontier will help you steer our protocol engineering thinking in the right direction in the long run. * You are proud and passionate about Open Source. Bonus if you’ve made contributions to projects. * You love onchain governance like us :) * Ownership – both in responsibility and equity. We’re a small team with high trust and expectations of each other. We want you to own a sizable chunk of the product and company, and structure our compensation accordingly. * Competitive benefits – we offer health, vision and dental benefits. * A strong team – we’re a small team that values experience, character and integrity. You’ll work with peers you respect, and who respect you. * A seat at the table – you will come to all off sites, and be part of all strategic discussions.. * A path to grow – our goal is to retain all early hires as senior leaders as the company scales. We believe folks with the best expertise and deep context should lead organizations, even if they don’t traditionally self-identify as people managers. Agora operates as a remote, distributed team with headquarters in San Francisco. We gather quarterly for full-team offsites held in various locations across the country. Although our team is globally distributed, we work during US-friendly hours, specifically in the PST/EST time zones.

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

About the Principal Product Manager, LLM Innovation at Headspace: We are seeking a Principal Product Manager, LLM Innovation to lead how Large Language Models (LLMs) are applied across Headspace to unlock new product capabilities, elevate member experiences, and drive business impact. Sitting at the intersection of product strategy, AI, and customer needs, this role owns the roadmap for LLM-driven innovation, guiding cross-functional teams to explore, validate, and scale generative AI solutions that support personalized care and engagement throughout the wellness journey. As the product leader in this space, you will translate emerging LLM opportunities into practical, user-centered products that align with business goals, accelerate responsible innovation, and position Headspace as a leader in applied generative AI within mental health and well-being. What you will do: • Define and own the vision, strategy, and roadmap for LLM-based product innovation across Headspace, • Identify, prototype, and validate high-impact generative AI use cases in partnership with engineering, research, and design, • Translate complex LLM capabilities into intuitive, valuable user experiences, • Drive cross-functional alignment across product, data science, design, go-to-market, and operations, • Establish scalable frameworks, best practices, and reusable systems for LLM integration, • Evaluate external tools, vendors, and partnerships to inform build vs. buy decisions, • Define success metrics and KPIs to ensure LLM initiatives deliver measurable user and business outcomes, • Serve as an internal thought leader and champion for responsible, forward-looking AI innovation What you will bring: Required Skills: • 10+ years in product management with at least 3+ years leading 10+ years of product management experience, including 3+ years leading AI or machine learning initiatives, • Strong technical fluency in Large Language Models (LLMS), generative AI, natural language processing, and AI-driven product development, • Proven ability to take emerging technologies from exploration to scalable product impact, • Strategic thinker with the ability to execute, balancing long-term vision with delivery, user-first mindset with a track record of translating technical capabilities into customer value, • Exceptional communication and cross-functional leadership skills, • Strong understanding of the generative AI landscape, including vendors, research trends, and regulatory considerations Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $205,200-$327,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: