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  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    2 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits & Perks: • $150,000 - $200,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Clinical Coordinator
    Clinical Coordinator
    30 days ago
    $64000–$68000 yearly
    Full-time
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    1 month ago
    Full-time
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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