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Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Bilingual (English/Spanish) highly preferred, • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work neatly and cleanly and wears the appropriate uniform., • Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety., • Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion., • Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty, • Retail: Maintains a good visual presentation of retail products at all times; maintains a thorough understanding of retail products and educates the customer; accurately processes sales and encourages customers to purchase additional items., • Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs the Assistant Store Manager or Store Manager on duty of any claims., • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • The position involves sitting for long periods, standing, manual dexterity, stooping, and bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items, assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • Position involves sitting long periods, standing, manual dexterity, stooping, bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This position is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred, • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel., • Must be able to see and hear. Knowledge: • Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind., • Guestroom cleaning procedures., • Safety and security measures. Report or correct any hazardous conditions observed immediately., • Guidelines for Training Checklist for proper procedures., • Maintain designated minutes per room., • Follow cleaning procedures in the company systematic fashion., • Must be able to work alone, without direct supervision AND as a team member., • Comply with all standards., • Be able to multi task, remain service centric., • Communicate professionally with guest and co-workers., • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books., • Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc., • Daily responsible for cleaning vacant dirty rooms to be guest ready and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA., • Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards., • Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist., • Follow general clean procedures every 90 days., • Report any discrepancies to the immediate supervisor., • Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area)., • Respond to guest requests and inquiries immediately., • Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates., • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • Room Inspector The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This position is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred, • High school diploma or equivalent SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind., • Guestroom cleaning procedures., • Safety and security measures. Report or correct any hazardous conditions observed immediately., • Guidelines for Training Checklist for proper procedures., • Thorough knowledge of materials, supplies and equipment used in the housekeeping department. Skills: • Maintain designated minutes per room., • Follow cleaning procedures in the company systematic fashion., • Assist with guest issues, being professional and maintaining a hospitable caring attitude. Abilities: • Must be able to work alone, without direct supervision AND as a team member., • Comply with all standards., • Be able to multi task, remain service centric., • Communicate professionally with guest and co-workers., • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books., • Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc., • Must be able to exercise discretion to maintain guest privacy. SPECIFIC RESPONSIBILITIES • Daily responsible for cleaning vacant dirty rooms to be guest ready and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA., • Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards., • Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist., • Follow general clean procedures every 90 days., • Report any discrepancies to the immediate supervisor., • Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area)., • Respond to guest requests and inquiries immediately., • Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates., • Other duties as assigned, of which the associate is capable of performing. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Room Inspector, • Housekeeping Manager Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative/Laundry Attendant is responsible for performing daily duties to maintain high levels of customer service by offering a clean, safe, and friendly store environment. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears the appropriate uniform. This is an APP location, and employees must be comfortable navigating APPs on cell phones. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Ability to help customers download APPs to their phone., • Able to work a flexible work schedule, including nights and weekends.Education:, • The position involves standing for long periods, requiring manual dexterity, as well as stooping, bending, and lifting.Additional Information:, • Position Title: Customer Service Representative, • Department: Laundry Stores, • Reports To (Title): Store Manager of Speed Queen Laundry Franchisee, Well Wash USA, LLC, • Review Date: July 2018, • FLSA Status: Non-Exempt, • Location: Varies

Job DescriptionAre you looking for a Part-Time job with awesome perks?!We are looking for reliable, enthusiastic, laundry attendants, willing to join the clean, safe friendly team. Here at Speed Queen Laundry, we pride ourselves with providing excellent customer service, Perks: *Weekly pay! Starting at $12.00+ (upon experience). *Training on the job. *Free Wash Program once a week. *Onboarding, Anniversary and Birthday recognition = Amazon rewards. *Opportunities to make monthly bonuses. *Holiday Pay. *Referral Bonus. Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • Position involves sitting long periods, standing, manual dexterity, stooping, bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Job Summary A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos, áreas públicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenar los carros con material, reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo. Educación y Experiencia • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle, habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita., • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo, tal como lo establecen las normas de Avion Hospitality, y según lo exija el programa de trabajo, el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de Avion Hospitality para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes, productos de limpieza y ropa de cama., • Eliminar todos los desechos y retirar la ropa de cama, toallas y demás artículos sucios de las habitaciones., • Llevar a cabo otra tarea según asignada por el supervisor o gerente., • Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda., • Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas

Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.Additional Information:, • Position Title: Customer Service Representative, • Department: Laundry Stores, • Reports To (Title): Store Manager, • Review Date: July 2018, • FLSA Status: Non-Exempt, • Location: Varies

Job DescriptionDescription: Housekeeper (Room Attendant) 402135 Department: Rooms Reports To: Executive Housekeeper FLSA: Non-Exempt Job Summary: The Hotel Housekeeper is responsible for maintaining cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces. The role ensures that all guests have a pleasant and comfortable stay by providing them with a clean and welcoming environment. Essential Duties and Responsibilities: • Clean and maintain guest rooms, including making beds, dusting, vacuuming, and replenishing linens and toiletries., • Clean and maintain bathrooms, including toilets, showers, mirrors, and floors., • Restock supplies such as towels, soaps, and tissues in guest rooms and public restrooms., • Report any maintenance issues, safety hazards, or lost-and-found items to the Housekeeping Manager., • Follow hotel security protocols and ensure the safety and privacy of guests., • Perform general cleaning tasks in public areas, such as lobbies, corridors, and stairwells., • Respond to guest requests in a timely and professional manner., • High school diploma or equivalent is preferred., • Previous experience in housekeeping or a related field is preferred but not required., • Ability to work independently and as part of a team., • Strong attention to detail and time management skills., • Basic understanding of cleaning supplies and equipment. Work Environment: • This job operates in a hotel environment. This role routinely uses standard cleaning supplies and equipment., • The noise level in the work environment is usually moderate. Requirements: Physical Requirements: Must be able to stand, walk, and move throughout the hotel property for the majority of the work shift. Must be able to lift, carry, push, or pull up to 25 pounds frequently and up to 50 pounds occasionally. Must be able to reach, bend, stoop, and kneel frequently.

Job DescriptionDescription: Job Summary A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos, áreas públicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenar los carros con material, reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo. Educación y Experiencia • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle, habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita., • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo, tal como lo establecen las normas de Avion Hospitality, y según lo exija el programa de trabajo, el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de Avion Hospitality para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes, productos de limpieza y ropa de cama., • Eliminar todos los desechos y retirar la ropa de cama, toallas y demás artículos sucios de las habitaciones., • Llevar a cabo otra tarea según asignada por el supervisor o gerente., • Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda., • Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas

Job DescriptionDescription: Job Summary A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos, áreas públicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenar los carros con material, reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo. Educación y Experiencia • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle, habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita., • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo, tal como lo establecen las normas de Avion Hospitality, y según lo exija el programa de trabajo, el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de Avion Hospitality para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes, productos de limpieza y ropa de cama., • Eliminar todos los desechos y retirar la ropa de cama, toallas y demás artículos sucios de las habitaciones., • Llevar a cabo otra tarea según asignada por el supervisor o gerente., • Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda., • Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas

Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.Additional Information:, • Position Title: Customer Service Representative, • Department: Laundry Stores, • Reports To (Title): Store Manager, • Review Date: July 2018, • FLSA Status: Non-Exempt, • Location: Varies

Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. * Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. * Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. * Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • Position involves sitting long periods, standing, manual dexterity, stooping, bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Principal ServiceNow Engineer will report directly to the Senior Platform Manager - ServiceNow. You will play a critical role in the growth, stability, and modernization of SNHU's enterprise ServiceNow platform, ensuring the continued best practice of institutional practices it supports. You will be a senior technical leader who balances hands-on engineering with platform level strategy, ensuring that solutions are secure, scalable, reliable, and aligned with long-term platform health. As a steward of the platform, the Principal Engineer leads modernization projects, including technical debt reduction and deprecation replacements, guiding work from discovery through delivery to improve operability, upgrade readiness, and sustainability. You will be a technical bridge between product owners, engineering teams, architects, and vendor partners, the Principal ServiceNow Engineer provides architectural leadership and sets engineering standards across the ServiceNow ecosystem. You will work with partners to deliver new capabilities while maintaining governance, consistency, and platform agreement. You will support any application installed on the platform as the footprint evolves. The Principal Engineer drives shared automation through mentorship, design guidance, and senior level escalation support. This support aligns integration and orchestration patterns, reduces manual operations, and enables secure, reliable outcomes. These outcomes connect platform capabilities to institutional goals and value. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: • Be a chief technical designer for ServiceNow architecture and solutions, responsible for overall code quality, maintainability, and platform understanding., • Establish and enforce engineering standards (patterns, reusable components, security guardrails, logging/telemetry expectations, review practices)., • Provide design and architecture leadership across evolving products, integrations, and core platform capabilities, ensuring solutions scale and remain upgradable., • Lead platform modernization programs end-to-end, including deprecation replacements and removal of legacy patterns/customizations., • Document, manage, and govern customizations across the platform; customization risk, tradeoffs, and supportability impacts; and support steering partners in making informed decisions. Carry this forward into roadmap advisory, upgrade planning, and ongoing platform health work., • Represent the business capabilities enabled by the platform and connect those capabilities to institutional goals, value, and strategy to guide prioritization and solution design., • Provide architectural controls to ensure the correct technical solutions are used when delivering business outcomes, including reviewing developer designs and approaches, recommending platform-aligned patterns, and enforcing guardrails that keep solutions secure, scalable, and upgradeable., • Proactively identify upcoming platform changes (deprecated APIs/features, new platform behaviors), assess impact, and create a sequenced remediation plan, • Own deprecations and migrations from inception to maintenance: introduce upcoming change to product owners, identify impacted groups, coordinate change management activities, update/run testing, ensure inclusion in upgrade preview, and validate post-release outcomes., • Operate a platform health program: monitor, report, and improve platform health, performance, usage, and compliance using platform tooling and analytics., • Ensure upgrades are predictable and low risk by maintaining remediation quality standards: regression strategy, upgrade preview readiness, automated test coverage, and mitigation planning., • Provide advanced troubleshooting, bug fixes, and root cause analysis; guide preventative automation to reduce recurrence and operational toil., • Evaluate and promote the value proposition of both adopted and latest ServiceNow products/capabilities, translating platform options into outcomes, tradeoffs, and investment recommendations., • Partner with ServiceNow and other vendor/implementation partners to plan and execute discovery efforts (workshops, requirements discovery, solution shaping, and proof-of-concept validation), ensuring outcomes are actionable and aligned to SNHU standards, roadmap, and operability expectations., • Document and maintain policies, procedures, and controls for operating the ServiceNow platform and its SDLC., • Design, prototype, implement, test, and deploy technical solutions (business rules, client/server scripting, UI policies/actions/pages, scheduled jobs, import/transform, ACLs, notifications, flows as appropriate)., • Improve delivery reliability through repeatable automation, standardized release practices, and clear "definition of done" expectations (including testing and documentation)., • Design and support integrations (SSO, CMDB/data sources, SaaS connectors) and integrate legacy systems with ServiceNow using MID Server, APIs, web services, email, chat, and other relevant technologies., • Support existing and custom applications within ServiceNow, including integration lifecycle ownership (monitoring, error handling, retry logic, and operational support)., • Partner with process owners to translate our needs into solutions while reducing variation, eliminating waste, and promoting platform-patterns., • Mentor fellow technical resources and ecosystem partners; provide informal coaching and direction while raising overall engineering maturity., • Advise on vendor/consulting work (technical direction, quality gates, acceptance criteria, and operational readiness)., • Be a senior escalation point for incident/ticket resolution and problem remediation and participate in on-call rotation as an escalation point., • Use AI-assisted tooling responsibly to accelerate analysis, documentation, and development while observing SNHU's evolving guidance and maintaining rigorous security, privacy, and human review standards., • 10+ years' experience configuring the ServiceNow Platform in an enterprise environment., • 7+ years of experience of ServiceNow development., • Demonstrated experience leading platform modernization and cleanup programs (technical debt reduction, removal of legacy patterns, or large-scale refactors), • Experience leading deprecation replacements/migrations end-to-end, including partner agreement, change management coordination, testing updates, rollout planning, and post-release validation., • Experience supporting core ITSM processes: Incident, Problem, Change, Service Catalog/Request, CMDB, and Knowledge., • Experience with Integration experience using ServiceNow APIs and common enterprise technologies (SSO/SAML, LDAP, REST/SOAP, JDBC/ODBC, SSL/TLS, file transfer patterns as applicable)., • Experience building and sustaining a platform health and technical debt reduction program (health scans, remediation backlog creation, prioritization, measurable improvements). Integration architecture skills, including error handling patterns, observability, and operational readiness for enterprise integrations., • ITIL Foundation certification (or equivalent ITSM certification)., • ServiceNow Certified System Administrator (CSA)., • ServiceNow Certified Application Developer (CAD)., • ServiceNow Certified Implementation Specialist (CIS). Compensation The annual pay range for this position is $125,298.00 - $200,516.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $138,456.00 - $187,323.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: * High-quality, low-deductible medical insurance * Low to no-cost dental and vision plans * 5 weeks of paid time off (plus almost a dozen paid holidays) * Employer-funded retirement * Free tuition program * Parental leave * Mental health and wellbeing resources

Waste Management is embarking on an ambitious, enterprise‑wide technology transformation designed to fuel our continued leadership in an industry rapidly evolving through innovation. We’re looking for exceptional Information Technology professionals who are energized by the opportunity to shape what the future of technology looks like at scale. In this role, you won’t just support change, you’ll help build programs from the ground up, defining new standards and leading initiatives that modernize how we design, develop, and deploy technology across the business. Your technical expertise, paired with industry best practices, will directly influence how technology aligns with and advances our broader business strategy. If you're driven to lead, innovate, and leave a lasting impact, you’ll find the opportunity to do your most meaningful work here. I. Job Summary The Principal Application Security Engineer is responsible for defining and driving the application security strategy across the organization. This role ensures secure design and development practices are embedded within the software development lifecycle (SDLC) and DevSecOps pipelines. The architect will lead efforts to implement security tooling, establish reporting frameworks, and collaborate with developers, infrastructure teams, vendors, and security stakeholders to maintain a robust application security posture. II. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. • Lead the design and implementation of application security architecture and engineering across enterprise applications, partnering with software development, infrastructure, and platform teams to secure cloud-native and on-prem environments., • Embed security controls and best practices into CI/CD pipelines and DevSecOps workflows, driving adoption of secure coding standards and threat modeling across engineering teams., • Evaluate, implement, and operate application security tooling (e.g., SAST, DAST, IAST, container security and related capabilities), ensuring solutions are effective, scalable, and well-integrated., • Define, develop, and maintain application security metrics, reporting, and dashboards to provide visibility to leadership and key stakeholders., • Engage and collaborate with third-party vendors to assess and validate the security capabilities of applications and services., • Provide guidance and mentorship on application security standards, risk management, and compliance requirements to elevate security maturity across teams., • Participate in occasional off-hours support as needed to support troubleshooting or emerging threats. Provides day-to-day management for the Information Protection function, responsible for security technologies utilized to protect WM's data and networks. * Participates in WM's Information Security Office leadership team to drive innovative security solutions, and collaboration with other IT and global functions. * Responsible for managing the work environment, identifying workforce needs and ensuring performance against expectations, values and vision. * Manages security audit and intrusion detection system logs for system and network anomalies and provides highest level analysis. * Responds to unique, highly complicated, suspicious or malicious events detected through collection or reported by Help Desk or users. * Provides technically advanced remediation and application event support to IT operations and engineering teams * Performs initial computer system forensic investigations and supports fraud investigations. * Provides top level analysis, design and support for log collection of firewalls, routers, networks and operating systems. * Communicates technical and event assessment results, evaluates engineering and integration initiatives and provides technical expertise to assess security policies, standards and guidelines. * Develops, collects and analyzes logs from firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools. * Reviews and recommends the installation, modification or replacement of hardware or software components * Identifies and addresses any configuration change(s) that impact event collection. III. Supervisory Responsibilities Will coach and mentor less experienced analysts and act as team leader on more complicated systems projects. IV. Qualifications A. Education and Experience * Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience. * Experience: Seven years of prior work experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements One or more of the following is required: * Certified Information Systems Security Professional (CISSP). * Certified Information Systems Auditor (CISA). * Certified Information Security Manager (CISM). C. Other Knowledge, Skills or Abilities Required Technically advanced or in-depth knowledge or skills in one or more of the following is required: * Fortune 500 experience. • Deep understanding of application security principles and secure coding practices, • Excellent communication and collaboration skills to work with cross-functional teams, • Ability to produce clear and actionable security reports and dashboards for stakeholders, • Ability to create and deliver presentations targeted to either end users or senior management, • Experience in several or more of the following application security technologies: SAST (Static Application Security Testing), DAST (Dynamic, • Application Security Testing), IAST (Interactive Application Security Testing), SCA (Software Composition Analysis / open-source dependency scanning), API security (API discovery, auth testing, schema validation, runtime protection), RASP (Runtime Application Self-Protection), Pen-test automation / BAS for apps (continuous validation of controls) and SBOM (software bill of materials) & supply chain security provenance/attestation, • Experience in the areas of change control, problem management, incident management troubleshooting security solutions Normal setting for this job is: office setting * This position is required to be onsite Monday through Thursday at our downtown Houston HQ with a flexible work from home day on Fridays. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply".

At Houston Methodist, the Point of Entry Nurse (POE) is a licensed registered nurse (RN) who responsible for facilitation of the functional and operational aspects for patients' entrance into the hospital. This position provides support to hospital units through the facilitation and coordination of patient flow and bed utilization. The POE Nurse position collaborates with clinical staff and interprofessional health care team to ensure resource utilization is appropriate to the patient's clinical needs and within covered benefits. This position ensures a compassionate, integrated, multi-disciplinary case approach which supports health caregivers to provide the highest quality, most clinically appropriate admission placement of patients, while promoting the most cost-effective utilization of the hospital's resources for those patients admitted to the hospital. The POE Nurse position ensures the most appropriate placement of patients as it relates to floors, rooms and campus, evaluating current and future needs for optimal patient care and reviews for intake and placement, external patients are clinically appropriate. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section, • Two years as a registered nurse in an acute care hospital setting, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Preferred, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Understanding of pre-acute and post-acute venues of care and post-acute community resources, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families, • Must have critical thinking, advanced communication, negotiation and collaboration skills, • Must have good organizational and time management skills, • Understands and adheres to all pertinent federal, state and Houston Methodist regulations, laws, and policies as they presently exist and as they change or are modified, • Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word), • Demonstrates knowledge of obtaining information in the electronic medical record as appropriate ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Collaborates to foster healthy relationships in the work environment. Maintains a good rapport with the Emergency Department (ED), physicians and their office staff to streamline patient entry to the hospital, receiving admitting orders and special request concerning each patient. Coordinates with case manager to escalate cases., • Demonstrates teamwork by awareness department activities, consistently offering assistance, and responding positively to requests for assistance. Works closely with ED physicians, social workers and case managers to identify alternate level of care/treatment plan for patients who do not require admission., • Oversees patient placement in appropriate beds based on admission criteria, diagnosis, medical necessity, clinical needs, bed availability and staffing, demonstrating proficiency in bed placement., • Coordinates patient flow and bed utilization through frequent and timely communication, maintaining close communication to the unit department regarding patient and physician requests to ensure smooth transition of patients in our facility. Continually assesses needs of customers., • Evaluates transfers to entity for appropriateness including clinical, financial and social issues and coordinates them with unit and Operations Administrator, ensuring they are managed in a timely manner and within EMTALA (Emergency Medical Treatment and Active Labor Act) guidelines., • Obtains relevant clinical data from sending facilities, working effectively with accepting physicians and nurses to ensure clear communication among caregivers and assist in correct clinical placement of patients to consistently achieve desired outcomes for patient care., • Participates in quality improvement activities by collecting and analyzing data related to patient throughput, identifying trends and suggesting improvement plans., • Promotes accuracy and completeness of clinical documentation to reflect the appropriate Severity of Illness (SOI) and Intensity of Service (IOS) for all patients. Assists physicians in improving documentation to meet regulatory and payor requirements, as appropriate., • Consistently reviews all admissions for medical necessity and appropriateness of care based on nationally recognized criteria., • Identifies and presents areas for improvement in patient care or department operations and offers solutions by participating in department projects and activities. Participates on clinical process improvement teams within the department and hospital., • Oversees any implementation and evaluation of medical management tools for assigned areas to ensure goals and outcomes established by the team are met. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area No, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section, • Two years as a registered nurse in an acute care hospital setting, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Transplant Quality Coordinator position a registered nurse, responsible for working collaboratively with medical/surgical staff, department leadership, hospital leadership, and hospital quality and accreditation team members to ensure the regulatory compliance with CMS Conditions of Participation for Transplant Centers, United Network of Organ Sharing (UNOS), Texas Department of Health Services (TDHS) and hospital accreditation agencies. This position assists program leadership with continuous assessment and improvement of the quality of care delivered to the pre, post and LVAD patient populations through monitoring of clinical outcomes, of Transplant/VAD services including organizing, collecting validating compiling, analyzing, and reporting results of these services/programs. The Transplant Quality Coordinator position oversees development of policies and procedures and creating quality improvement processes associated with Transplantation/VAD while facilitating adherence with regulatory agencies. This position supports and promotes the organization-wide quality program. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Five years of nursing experience, which includes two years Transplant or Quality experience, • Experience with managing regulatory reporting and audit processes, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates strong knowledge of organ failure clinical processes, • Demonstrates knowledge of hospital or specialty services regulatory reporting, accreditation, and audit processes, • Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools), • Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results, • Ability to enter and abstract data, as well as the ability to utilize data to facilitate the improvement and change in processes. Able to navigate transplant applications and data systems (UNET, DonorNet, Tiedi), • Working knowledge of Microsoft products ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive, and effective manner to all transplant team members, physicians and staff who are part of the interprofessional transplant program in order to facilitate quality activities and regulatory compliance goal attainment., • Collaborates with management in monitoring and evaluating quality of care and patient outcomes for the transplant/VAD patient population based on standards of care as well as the findings of nursing research, hospital policies/procedures and applicable patient care protocols., • Promotes department/service line understanding of the Transplant CMPI program. Supports and assists management and physicians in coordinating and facilitating CPI committee meetings and maintaining the MCPI documentation for the transplant center., • Maintains ongoing clinical data in support of assessment and improvement of quality of care. Prepares internal or external clinical data requests., • Collaborates with Transplant Services leadership and staff to ensure ongoing compliance with the requirements, regulations, and laws of local, state, and federal regulatory agencies for transplant, including UNOS and CMS. Updates department policies in collaboration with team to reflect current laws, regulations and requirements of the regulating bodies and works to ensure practice is consistent with regulatory requirements., • Facilitates an interprofessional approach to identify opportunities for performance improvement, facilitates change, assist with follow-up and evaluation of performance improvement activities as evidenced by defined metrics and achievement of defined outcomes. Facilitates the development of action plans in collaboration with staff and management. Makes recommendations for change in practice to improve patient outcomes., • In collaboration with administrative and physician leaders, develops and implements reporting processes regarding clinical quality across all organ transplant/VAD programs., • Analyzes and confirms data reported by the Scientific Registry of Transplant Recipients (SRTR) including overseeing UNOS data entry audits in preparation for SRTR report publication., • Participates in the development, implementation, evaluation and revision of order sets, policies, and other documentation. Monitors outcomes of current policy, process/system changes and reports variances to appropriate management and staff., • Maintains and submits accurate data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid in order to ensure proper department financial management., • Participates in transplant-specific continuous learning and growth. Applies evidence-based practice to daily work, such as reviewing the professional literature and attending professional meetings and sharing with colleagues. Stay abreast of and shares knowledge of current trends in transplant nursing and CMS and UNOS regulations. Identifies own learning needs and actively seeks educational opportunities, both formal and informal, to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • May require travel within the Houston Metropolitan area No, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Five years of nursing experience, which includes two years Transplant or Quality experience, • Experience with managing regulatory reporting and audit processes, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized certification: • ABMS-ABIM - American Board of Internal Medicine-General (ABIM) • ABMS-CCM - ABMS-Critical Care Medicine (ABIM) • BMTCN - Bone Marrow Transplant Certified Nurse (ONCC) • CCRC - Certified Clinical Research Coordinator (ACRP) • CCRP - Certified Clinical Research Professional (SOCRA) • CCTC - Certified Clinical Transplant Coordinator (ABTC) • CENP - Certified in Executive Nursing Practice (AONL) • CMPE - Certified Medical Practice Executive (MGMA) • CNL - Certified Clinical Nurse Leader (CNC) • CNML - Certified Nurse Manager and Leader (AACN) • CNML - Certified Nurse Manager and Leader (AONL) • CPHQ - Certified Professional in Healthcare Quality (NAHQ) • CPTC - Certified Procurement Transplant Coordinator (ABTC) • CSSM - Certified Surgical Services Manager Credential (CCI) • NEA-BC - Nurse Executive, Advanced (ANCC) • OCN - Oncology Certified Nurse (ONCC) • VAD-C - Ventricular Assist Device Certification (VAD-CB) within 18 months Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Leadership Certification (ANCC) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Three years hospital nursing clinical experience, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Knowledge of Medicare, Medicaid and Managed Care requirements, • Progressive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs, • Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement, • Understanding of pre-acute and post-acute venues of care and post-acute community resources, • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word), • Strong assessment, organizational and problem-solving skill ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others., • Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families., • Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput. Supports patients and families in preventing/resolving clinical or ethical issues., • Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges. Maintains ownership of the discharge planning process on assigned units., • Modifies care based on continuous evaluation of the patient’s condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively., • Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates/plans for potential problems., • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines. Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay., • Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered., • Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice/performance improvement projects based on these observations and offers solutions by participating in unit projects and activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Three years hospital nursing clinical experience, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Leadership Certification (ANCC) within 1 year Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Leadership Certification (ANCC) within 1 year Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

This PRN position is required to work a minimum of eight shifts per month and two of the shifts must be during the weekend; weekday work hours will be from 8:30am-5:00pm and weekend work hours will vary between 8:00am-4:30pm and 9:00am-5:30pm. At Houston Methodist, the Pharmacy Clinical Specialist position is responsible for performing advanced clinical pharmacy duties enabling the delivery of optimal pharmacotherapy to patients and facilitating safe, efficacious, and pharmacoeconomically rational use of medications in the population(s) served. This position involves daily reactive and targeted proactive medication regimen reviews for patients within the designated area(s) of responsibility or populations served. The Pharmacy Clinical Specialist position supports the delivery of pharmacy managed protocols, formulary processes and medication reconciliation activities while providing education to fellow pharmacists, nurses, and medical staff. Additional duties for this position include precepting pharmacy students and pharmacy residents on clinical patient care rotations within areas of responsibility and contributing to fulfilling the organization's mission to provide innovative, personalized, cost-effective pharmaceutical care in a culture dedicated to quality and safety. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • • Must have one of the following: ◦ Successful completion of an ASHP-accredited post-graduate year one (PGY1) residency training program or equivalent experience (i.e., three years of pharmacy experience per residency year) required; ASHP-accredited post-graduate year two (PGY2) or fellowship preferred ◦ Three years of clinical practice experience, • PHRM - Pharmacist - State Licensure - Texas Department of Licensing and Regulation_PSV Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days and, • PPC- Pharmacist Preceptor Cert - State Licensure - Texas Department of Licensing and Regulation_PSV within 90 days and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 90 days Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) or, • IV Certification - Intravenous certification (Various) or, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers; capable of assuming responsibility for coordinating the activities of a major pharmacy service area, • Demonstrates professional and technical competence in the selection, evaluation, utilization, and distribution of drugs and drug information and applies these to all patient groups, neonate to geriatric, • Operates at a proficient level with regards to one’s application of the principles of rational drug therapy including but not limited to: application of current evidence-based guidelines, novel and innovative clinical practices, • Knowledge of operational pharmacy practice and demonstrated record of experience providing fundamental clinical pharmacy services and demonstrated experience with direct patient care activities and interactions with nursing and medical staff members, • Competence in research in an area related to the practice of pharmacy and maintains active credentialing with HM Academic Institute as applicable to primary work assignment (refer to manager for details) ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals., • Processes all orders/requests accurately and efficiently, verifying appropriateness of all drugs in reference to the patient’s diagnosis, allergies, height and weight. Exercises good judgment in patient care decisions per performance standard and documents patient care activities and patient outcomes impacted by pharmaceutical care and clinical interventions., • Provides patient-specific and non-patient specific drug information support regularly., • Collaborates with other health care professionals to manage patient’s drug therapy for maximal effectiveness while minimizing side effects, adverse drug reactions, toxicities, drug interactions, and incompatibilities using established internal and external guidelines., • Provides pharmaceutical care at the fundamental to advanced level for patients within the designated practice area(s). Activities include, but are not limited to, proactive drug therapy reviews and monitoring, patient counseling, transitions of care management including medication acquisition process support, and management of pharmacist-based dosing protocols., • Contributes to the provision of pharmacoeconomically sound medication therapy by upholding HM Formulary standards in area(s) of responsibility and avoiding medication-related complications., • Presents in-services for pharmacy, medical, nursing, and other staff members in area(s) of responsibility. Develops educational materials and provides educational programs for the pharmacy staff and other hospital personnel., • Seeks opportunities to expand one’s learning beyond fundamental competencies with a focus on continual development as a Pharmacy Clinical Specialist., • Contributes to the design, analysis and reporting of quality improvement program findings., • Participates in research projects to advance organizational quality of care and the pharmacy profession. Submits research and scholarly work for publication, platform presentations, and/or poster presentations. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • • Must have one of the following: ◦ Successful completion of an ASHP-accredited post-graduate year one (PGY1) residency training program or equivalent experience (i.e., three years of pharmacy experience per residency year) required; ASHP-accredited post-graduate year two (PGY2) or fellowship preferred ◦ Three years of clinical practice experience, • PHRM - Pharmacist - State Licensure - Texas Department of Licensing and Regulation_PSV Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days and, • PPC- Pharmacist Preceptor Cert - State Licensure - Texas Department of Licensing and Regulation_PSV within 90 days and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 90 days Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) or, • IV Certification - Intravenous certification (Various) or, • Board of Pharmacy Specialty certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This PRN position works 8-hour shifts with a start time around 5:00am-6:00am and is scheduled to work based on needs of the laboratory. Seeking applicants with experience working as a generalist rotating through all areas of the lab; prior experience working in blood bank is highly preferred. At Houston Methodist, the Medical Laboratory Scientist position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Scientist also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision, • Strong attention to detail and ability to achieve and maintain accuracy, • Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action, • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents, • Demonstrates the ability to work independently with little or no direct supervision, • Ability to recognize changes that are critical to patient care ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner., • Teaches students, new employees and others as assigned by Manager., • Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods., • Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks., • Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work., • Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up., • Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system., • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development., • Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • Must meet certification eligibility upon entry into this role and have one of the following required certifications within 18 months: • Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP) • Certified as a Medical Technologist, Medical Laboratory Scientist or Molecular Diagnostics Technologist by American Medical Technologists (AMT) • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) • HLA only – One of the following is required: ◦ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification ◦ Certified by American Board of Histocompatibility and Immunogenetics (ABHI) • Microbiology only – One of the following is required: ◦ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification ◦ Microbiology, M(ASCP) certification ◦ Clinical microbiology registry from American Society for Microbiology, RM(AAM) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Full time, night shift position working from 10:00pm-6:30am, Monday - Friday, plus rotates working every third weekend. At Houston Methodist, the Medical Laboratory Scientist position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Scientist also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree EXPERIENCE • One year of work or training experience in a hospital laboratory preferred, • Prior experience rotating as a generalist in all areas of the lab including blood bank is strongly desired LICENSES AND CERTIFICATIONS Required • Must meet certification eligibility upon entry into this role and have one of the following required certifications within 18 months: • Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP), • Certified as a Medical Technologist, Medical Laboratory Scientist or Molecular Diagnostics Technologist by American Medical Technologists (AMT), • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision, • Strong attention to detail and ability to achieve and maintain accuracy, • Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action, • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents, • Demonstrates the ability to work independently with little or no direct supervision, • Ability to recognize changes that are critical to patient care ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner., • Teaches students, new employees and others as assigned by Manager., • Participates in laboratory and organization-wide initiatives. SERVICE ESSENTIAL FUNCTIONS • Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods., • Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks., • Meets turnaround time expectations as defined by management. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work., • Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up., • Performs instrument calibrations, validations, quality control testing, maintenance, and function checks. FINANCE ESSENTIAL FUNCTIONS • Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system., • Uses resources efficiently; does not waste supplies. Re-stocks section inventory levels as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development., • Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • Bachelor’s degree EXPERIENCE • One year of work or training experience in a hospital laboratory preferred, • Prior experience rotating as a generalist in all areas of the lab including blood bank is strongly desired LICENSES AND CERTIFICATIONS Required • Must meet certification eligibility upon entry into this role and have one of the following required certifications within 18 months: • Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP), • Certified as a Medical Technologist, Medical Laboratory Scientist or Molecular Diagnostics Technologist by American Medical Technologists (AMT), • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Full time, night shift position working from 10:00pm-6:30am, Monday - Friday, plus rotates working every third weekend. At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • One year of work or training experience in a hospital laboratory preferred, • Prior experience rotating as a generalist in all areas of the lab including blood bank is strongly desired LICENSES AND CERTIFICATIONS Required • Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP), • CLA – Certified Laboratory Assistant (ASCP), • MLT – Medical Laboratory Technician (AMT) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision, • Strong attention to detail and ability to achieve and maintain accuracy, • Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action, • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents, • Demonstrates the ability to work independently with little or no direct supervision, • Ability to recognize changes that are critical to patient care ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner., • Teaches students, new employees and others as assigned by Manager., • Participates in laboratory and organization wide initiatives. SERVICE ESSENTIAL FUNCTIONS • Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods., • Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks., • Meets turnaround time expectations as defined by management. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work., • Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up., • Performs instrument calibrations, validations, quality control testing, maintenance, and function checks. FINANCE ESSENTIAL FUNCTIONS • Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system., • Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development., • Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • One year of work or training experience in a hospital laboratory preferred, • Prior experience rotating as a generalist in all areas of the lab including blood bank is strongly desired LICENSES AND CERTIFICATIONS Required • Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP), • CLA – Certified Laboratory Assistant (ASCP), • MLT – Medical Laboratory Technician (AMT) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This PRN, night shift position works from 10:00pm-6:30am during weekdays and from 6:00pm-6:30am during weekends; days scheduled to work are based on needs of the department. At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Required • Prior experience working as a generalist in all areas of the lab including chemistry, hematology, blood band, coagulation and urinalysis is highly preferred LICENSES AND CERTIFICATIONS Required • Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP), • CLA – Certified Laboratory Assistant (ASCP), • MLT – Medical Laboratory Technician (AMT) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision, • Strong attention to detail and ability to achieve and maintain accuracy, • Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action, • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents, • Demonstrates the ability to work independently with little or no direct supervision, • Ability to recognize changes that are critical to patient care ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner., • Teaches students, new employees and others as assigned by Manager., • Participates in laboratory and organization wide initiatives. SERVICE ESSENTIAL FUNCTIONS • Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods., • Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks., • Meets turnaround time expectations as defined by management. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work., • Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up., • Performs instrument calibrations, validations, quality control testing, maintenance, and function checks. FINANCE ESSENTIAL FUNCTIONS • Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system., • Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development., • Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area Yes QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Required • Prior experience working as a generalist in all areas of the lab including chemistry, hematology, blood band, coagulation and urinalysis is highly preferred LICENSES AND CERTIFICATIONS Required • Must have one of the following within one year of hire/transfer into this role: • MLT – Medical Laboratory Technician (ASCP), • CLA – Certified Laboratory Assistant (ASCP), • MLT – Medical Laboratory Technician (AMT) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Job Description Overview Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services. Compensation: $79,372.80/annually Benefits: Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits: • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays*, • 401k Plan & Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammate and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs with 3,000 free classes from yoga to financial wellness, • Wellness Program, • Pet Insurance POSITION SUMMARY: The Security Program Manager provides leadership and administrative management to teammates, develops, implements and coordinates the security program activities within a hospital/healthcare setting. Responsibilities You will conduct the following responsibilities, upholding Tarian’s commitment to safety and security while supporting the values and culture of the client and community. • Manages timecard processing, overtime utilization, and payroll accuracy., • Manages a team of supervisors and security officers who support healthcare security operations at client sites., • Partners with our healthcare clients and others across the organization to develop and implement security standards, policies and practices to make continual improvements and increase the effectiveness of security programs., • Participates in the planning, development and implementation of training, drills and exercises., • Works with security leaders to establish reliable data associated with critical goals or other key performance indicators that help the client reach their business objectives., • Coordinates resources and ensures adequately security coverages of client locations, to include extra coverage and special events., • Analyzes effectiveness, productivity and profitability and makes recommendations and/or changes as appropriate., • Performance management; partners with recruiting and human resources in hiring teammates, growing and developing teammates through coaching and mentoring and formally evaluating the performance of direct reports., • Handles employee complaints, grievances and investigations., • Manages operational budgets for security related programs., • Develops and maintains plans for the effective deployment of security staff and programs throughout the healthcare facility through combinations of staffing, technology, training, education and awareness., • Maintain compliance with all healthcare safety and security based regulatory standards, rules and regulations. This includes but is not limited to the Joint Commission, Center for Medicare and Medicaid Services, state rules and requirements., • Develop in collaboration with the hospital leadership risk mitigation and safety-based initiatives within the security department Programs should focus on reducing risk of injury and other harm., • Develop and maintain partnerships with community partners. (e.g. Law Enforcement), • Develops and updates operational security program documentation. This includes but is not limited to policies, procedures and training documents., • Develop program processes and strategies that result in the active engagement of all hospital employees within the overall security effort., • Analyzes department functions and makes suggestions, recommendations or changes when appropriate to increase effectiveness and productivity., • Analyze historical security data (e.g. security incident reports) to identify trends; while subsequently developing risk mitigation strategies to address these trends., • Collaborate with peer hospital leaders to proactively develop security-based training plans, and other applicable security measures and response plans., • Safely handle and maintain firearm that meets Tarian's guidelines., • Apply Tarian's Use of Force Policy appropriately Other Duties and Responsibilities • Maintains a positive working relationship with the facilities security representative and other facility management personnel, and local public safety agencies., • Participates as needed as a transition team member for all newly acquired security clients., • Conducts staff meetings., • Prepares reports and conducts presentations., • Trains security personnel as necessary, • Enforces and abides by all regulations and guidelines of the facility and Tarian., • Proactively communicate key information and developments within the healthcare facility and security program to Tarian's administration., • Maintain active engagement on committees, workgroups, and taskforces with the healthcare facility., • Ensures applicable paperwork/computer data are properly documented and followed up., • Works in a people environment that requires good to exceptional customer service skills., • Performs other job-related duties as assigned. Qualifications EDUCATION & EXPERIENCE • Prefer Bachelor’s degree and 5-7 years of management experience in a service setting or both a combination of education and experience., • Prefer IAHSS Certified Healthcare Protection Administrator Certification., • Excellent written and verbal communication skills., • Strong public speaking skills to participate in and/or lead a committee meeting., • Strong writing communication skills., • Ability to manage multiple tasks simultaneously., • Ability to manage and motivate employees., • IAHSS Basic Officer, Advanced Officer and Supervisor Certifications preferred or must be completed within six months of assignment., • Able to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel., • Able to multi-task, strong organizational skills and initiative to complete tasks and follow through on projects with little direction., • Excellent computer skills, including knowledge of MS Office, PowerPoint and social media., • Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail., • Current and valid driver license and ability to meet the company’s driving requirements., • Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients., • Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality., • Basic math skills that allows for general data gathering and reporting on findings. TASER Qualifications: • Ability to meet qualification standards when initially placed in a TASER position and annually thereafter, • Ability to obtain and maintain any applicable local or state license or permit to carry a TASER, • Ability to demonstrate a working knowledge of Tarian's Conducted Energy Weapon (TASER), Tarian's Taser Policy PHYSICAL DEMANDS & WORK ENVIRONMENT Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced. All environments and pace of work will require alertness and ability to perform under pressure. While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation. About Tarian Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success. At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own. Be Extraordinary. Always. Join Tarian in safeguarding what matters most. Tarian is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

ASSISTANT PROPERTY MANAGER Location: Uptown Houston Portfolio: Retail Job Type: Contract to Hire Salary: $70,000-$74,000 Job Title: Assistant Property Manager Department: Property Management Reports To: General Manager This position is accountable for supporting the General Manager for the overall management, direction, and coordination of all center operations. The position ensures corporate operations objectives are met or exceeded in order to protect and improve the asset value and increase NOI to ultimately improve the profitability of the shopping center and subsequently the investors. QUALIFICATIONS: • A.A., B.A. or B.S. degree or equivalent preferred. • 5+ years related field experience in commercial real estate, retail real estate preferred. • Texas Real Estate License • Experience with MRI, Yardi, and/or AvidExchange preferred. • Excellent communication skills - verbal and written. • Strong analytical and technical skills. • Results-oriented and high energy. • Highest level of personal integrity. • Ability to multi-task in a fast-paced environment. • Ability to prioritize work and meet deadlines. • Ability to work a varied and rotating schedule. • Ability to cope with shifting priorities, difficult situations, and deadlines. • Thorough knowledge of the operations of a shopping center including the day-to-day operation of maintenance and housekeeping functions. • Ability to assist in budget preparation and analyze budget components for conformance to budgetary guidelines. • Ability to communicate effectively with tenants, vendors, employees, and managers regarding portfolio operations or personnel issues to ensure the smooth operation of the portfolio. ESSENTIAL FUNCTIONS: • Ability to travel locally to properties within the portfolio as needed. • Ability to do onsite property inspections as needed • Walking and standing indoors/outdoors as needed. • Detail oriented, with the ability to handle multiple projects simultaneously. JOB RESPONSIBILITIES: • Primary responsibility to support the General Manager with the operational activities of the center, including the day-to-day activities of maintenance and repair, risk management, development, implementation of operational standards and specifications, tenant coordination/construction, service contracts of the shopping center: o Supervise compliance with on-site personnel and contracted services. o Monitor crime statistics. o Ensure compliance with operation’s procedures and applicable government regulations. Notify Property Manager if corrective action is required. o Enforce contract compliance with outside vendors and contractors. o Oversees the execution of approved projects in a timely manner – ensure scope accuracy and compliance. o Inspect the properties on a regular basis and note and implement corrections as needed pursuant to established policies and procedures. o Oversee the condition and maintenance programs of key systems, HVAC equipment, vertical transportation, electrical equipment, roofing, plumbing, irrigation, parking areas, etc. o Be familiar with appropriate maintenance standards and procedures in order to monitor and implement effective cleaning and maintenance of the facility (food courts, restrooms, flooring, sidewalks, entry access, etc). o Oversee Janitorial, Maintenance, and Security to ensure tenant contentment. • Support the General Manager with financial responsibility: o Assist with budget preparation, monitoring variances and re-forecasting with the goal of improving net income beyond approved budget. o Assist in collecting all billed rents in full and on time or determining and overseeing account corrections as may be required to accurately track Accounts Receivable. o Ensure effective cost control and profitability for portfolio. Identify problem areas and proactively improve performance. o Prepare scope of service and obtain bids for contracted services and major nonrecurring expenses to ensure cost effectiveness. o Code and process invoices through AvidExchange. • Support the General Manager by promoting positive relationships: o Maintain communications with tenants to improve cooperation and performance. o Promote effective business relationships with vendors and contractors to ensure optimum service and value. o Help develop and implement policies and procedures to convey a positive image to the public and local communities. • Track and update Certificate of Insurance for tenants, vendors, and contractors. • Assist General Manager to ensure effective lease administration: o Be familiar with and understand lease requirements pertaining operating requirements, hours of operation, use clause, rent structures, NNN computations, sales reporting, overage rent calculations, exclusives, etc. o Establish and maintain appropriate databases to facilitate accurate and timely tracking of lease obligations. o Assist in preparation of periodic reports as required in a timely, professional manner. o Evaluate property needs and recommend improvements as required. o Support the General Manager with Tenant Construction/Capital Improvement Coordination: ▪ Coordinate pre-construction meetings. ▪ Bid out Landlord work in connection with lease negotiations or capital repairs. ▪ Work with leasing to support lease negotiations, including but not limited to onsite survey of as-is conditions of space, LOD, etc. ▪ Monitor on-site tenant construction for compliance with approved plans. Work proactively with others to prevent revenue loss. • Develop and maintain a working knowledge of other corporate departments. Provide interface and cohesiveness with the other departments that impact portfolio property management. • Other duties as assigned

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescription: Job Summary The Cook II is responsible for supervising and assisting in the preparation of all food items for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. Education & Experience • Previous supervisory responsibility preferred., • At least 5 years of related progressive experience or a culinary graduate with at least 1 year of progressive experience in a hotel or related field., • Food Handlers Certification (must comply with State requirements), • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data and basic arithmetic functions. Requirements: • Approach all encounters with guests and employees in a friendly service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)., • Always comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Comply with certification requirements as applicable to position to include Food Handlers Safety etc., • Always maintain friendly and warm demeanor., • Have thorough working knowledge of menus and the preparation required to produce the product according to, • Avion Hospitality standards., • Ensure the completion of necessary food and station preparations prior to open of the Restaurant/Dining Outlet Cafe and Room Service to ensure that guests are served promptly and efficiently during operating hours., • Assist and supervise on kitchen line during operating hours to maintain the highest standards of efficiency productivity and quality; be able to support any position in the kitchen that needs help., • Supervise and assist in the food preparation for Banquets as required following specifications of Banquet Event Orders; Ensure banquet items are completed on time and check with Banquet Manager or Supervisor for time cover count or any other changes., • Supervise the preparation of food for the Employee Cafeteria as necessary., • Ensure that all food is prepared following Avion Hospitality standard recipes., • Maintain the 'Clean as You Go' policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat orderly and clean., • Supervise and assist with the breakdown of buffets and kitchen line ensuring proper storage of food and equipment at the end of each meal period., • Ensure that all employees always practice safe work habits to avoid possible injury to self or other employees., • Enforce all hotel policies and house rules., • Be familiar with the hotel's emergency procedures., • Ensure that employees are at all times attentive friendly helpful and courteous to all guests, managers and all other employees., • Aid in the security of food items; ensure the meat locker storeroom and walk-ins are locked when not in use., • Ensure that the Employee Break room is kept neat orderly and clean., • Maintain the high food quality standards in the kitchen and find ways to improve upon them., • Maintain cleanliness and organization of all storage areas., • Assist in training staff in the operation and maintenance of all kitchen equipment., • Attend meetings as required by management., • Perform any other duties as requested by management.

Job DescriptionJob Description: Team Member STATEMENT OF PURPOSE Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all Cafe Express food safety, safety and security and employee policies and procedures; the crew member is responsible for providing quality products and service in a clean and safe environment to each and every customer. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS The essential functions of the various crew member service positions within the restaurant are attached. In most cases, it is desirable for a crew member to be cross-trained in all the service positions. Each position does not exist in every restaurant and sales volume dictates which positions will be used and for how long on each shift. Immediately before and after peak volume periods and during all "slow periods," it is customary for crew members to rotate into the other service positions that do not compromise food safety. This process simply means that during certain periods, a crew member may work several positions within a short period of time while adhering to food safety standards. Delivering quality food within specific service time goals is fundamental to the nature of Cafe Express business. Each employee must be able to execute his / her position with a speed sufficient to contribute to the overall goals and objectives of the company. OTHER REQUIREMENTS DEPENDABILITY As a member of a team, it is necessary that all crew members arrive at work on time for their scheduled shifts. Absences must be held to a minimum and all "call-off" procedures must be strictly followed. CUSTOMER RELATIONS All crew members must understand and demonstrate good "people skills" in dealing with customers. Prompt, friendly, courteous service, delivered with a pleasant attitude is essential and must be delivered to every customer. COOPERATION / TEAMWORK All crew members must have a "teamwork" attitude and be able to contribute to the efficient operation of the shift. Positive working relationships among the entire restaurant team are a must. PERSONAL APPEARANCE Each crew member is expected to present a neat, well-groomed appearance at all times. This includes strict adherence to the dress code policy. ENVIRONMENTAL CONDITIONS The fast pace within our restaurants and the need to meet requests from the public, requires all crew members to be able to handle stressful situations while maintaining a calm, pleasant attitude and efficient working pace. EMPLOYMENT STANDARDS AGE REQUIREMENT All employees must be at least 16 years of age and possess all documents and permits required by state and federal law. Legal requirements and company policy forbid any 16 or 17 year old employee to serve or otherwise handle liquor or assist in doing so. It is the responsibility of each minor employee as well as the Manager on Duty to ensure compliance. All cashiers age 18 or over must obtain a TABC certification within the first 30 days of hire. EDUCATION / EXPERIENCE Previous restaurant experience is helpful but not required; or an equivalent combination of education and experience. OTHER All positions require long periods of standing without a break. Lifting up to 50 lbs. and reaching a height of 8 feet may be required. Assisting Kitchen or Bus / Dish Staff as needed or assigned may be required. POSITIONAL ACCOUNTABILITIES GREETER • Know all menu items both visually and verbally, including cost and features of items, • Effectively communicate with customers, team members and management, • Able to direct food from kitchen to customers in a timely manner, • Ensures that all portion sizes and quality standards are met, • Maintain a clean, sanitized and organized work area, • Operate the Micros computerized register system, • Prepare to go orders, • Set up and break down work station within the specified time frames, • Other tasks and duties as assignedCASHIER, • Know all menu items both visually and verbally, including cost and features of items, • Effectively communicate with customers, team members and management, • Greet the customer, take their order and key it into the register, • Complete the transaction with the customer accurately, • Adhere to cash handling policies and procedures, • Bank on and off the register within the specified time frames, • Maintain a clean, sanitized and organized work area, • Prepare to go orders, • Other tasks and duties as assignedBARISTA, • Know all menu items both visually and verbally, including cost and features of items, • Effectively communicate with customers, team members and management, • Greet the customer, take their order and key it into the register, • Adhere to cash handling policies and procedures, • Able to direct food from kitchen to customers in a timely manner, • Ensures that all portion sizes and quality standards are met, • Prepare basic drink mixes as needed for daily use, • Serve alcoholic beverages responsibly and within legal guidelines, • Prepare to go orders, • Maintain a clean and organized work area, • Set up and break down work station within the specified time frames, • Bank on and off the register within the specified time frames, • Maintain all required alcohol-related certifications and permits required by state law, • Set up and break down work station within the specified time frames, • Know all menu items both visually and verbally, must be able to make quality checks, • Effectively communicate with team members and management, • Able to direct food from kitchen to customers in a timely manner, • Ensures that all portion sizes and quality standards are met, • Practice safe food handling and work habits, • Prepare and / or assists with To-Go orders, • Maintain a clean, sanitized and organized work areaGRILL, • Set up and break down work station within the specified time frames, • Effectively communicate with team members and management, • Cook meat and poultry to specified temperatures, • Ensure all cooked products maintain proper quality and portion standards, • Complete job tasks in a timely manner per company guidelines, • Practice safe food handling and work habits, • Maintain a clean, sanitized and organized work areaLINE, • Set up and break down work station within the specified time frames, • Effectively communicate with team members and management, • Practice safe food handling and work habits, • Complies with all portion sizes and quality standards, • Complete job tasks in a timely manner per company guidelines, • Maintain a clean, sanitized and organized work areaPREP, • Set up and break down work station within the specified time frames, • Effectively communicate with team members and management, • Prepare food products needed for daily use, • Complies with all portion sizes and quality standards, • Practice safe food handling and work habits, • Complete job tasks in a timely manner per company guidelines, • Maintain a clean, sanitized and organized work area

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. #IND1 We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescription: Job Summary The Cook II is responsible for supervising and assisting in the preparation of all food items for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. Education & Experience • Previous supervisory responsibility preferred., • At least 5 years of related progressive experience or a culinary graduate with at least 1 year of progressive experience in a hotel or related field., • Food Handlers Certification (must comply with State requirements), • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data and basic arithmetic functions. Requirements: • Approach all encounters with guests and employees in a friendly service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)., • Always comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Comply with certification requirements as applicable to position to include Food Handlers Safety etc., • Always maintain friendly and warm demeanor., • Have thorough working knowledge of menus and the preparation required to produce the product according to, • Avion Hospitality standards., • Ensure the completion of necessary food and station preparations prior to open of the Restaurant/Dining Outlet Cafe and Room Service to ensure that guests are served promptly and efficiently during operating hours., • Assist and supervise on kitchen line during operating hours to maintain the highest standards of efficiency productivity and quality; be able to support any position in the kitchen that needs help., • Supervise and assist in the food preparation for Banquets as required following specifications of Banquet Event Orders; Ensure banquet items are completed on time and check with Banquet Manager or Supervisor for time cover count or any other changes., • Supervise the preparation of food for the Employee Cafeteria as necessary., • Ensure that all food is prepared following Avion Hospitality standard recipes., • Maintain the 'Clean as You Go' policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat orderly and clean., • Supervise and assist with the breakdown of buffets and kitchen line ensuring proper storage of food and equipment at the end of each meal period., • Ensure that all employees always practice safe work habits to avoid possible injury to self or other employees., • Enforce all hotel policies and house rules., • Be familiar with the hotel's emergency procedures., • Ensure that employees are at all times attentive friendly helpful and courteous to all guests, managers and all other employees., • Aid in the security of food items; ensure the meat locker storeroom and walk-ins are locked when not in use., • Ensure that the Employee Break room is kept neat orderly and clean., • Maintain the high food quality standards in the kitchen and find ways to improve upon them., • Maintain cleanliness and organization of all storage areas., • Assist in training staff in the operation and maintenance of all kitchen equipment., • Attend meetings as required by management., • Perform any other duties as requested by management.

Technical Account Manager Location: Can commute to Houston, TX office OR Columbia, MD office. Overview: A growing Managed Service Provider is seeking a Technical Account Manager to own client relationships and serve as the primary point of contact for managed clients. This role focuses on strategic account management, client satisfaction, and long-term retention. You’ll partner closely with engineering and project teams while helping clients align their technology with business goals through a consultative approach. Day to Day: • Serve as the primary relationship owner for a portfolio of MSP clients, • Lead quarterly business reviews (QBRs) and strategic conversations focused on outcomes, and growth., • Understand client goals, challenges, and pain points to guide technology strategy, • Collaborate with technical teams to deliver proactive recommendations and roadmaps, • Advocate for clients internally and ensure clear communication on projects, priorities, and updates, • Understanding and ability to explain technology solutions as it relates to Windows & Windows Server environments, Active Directory, Group Policy, DNS, DHCP, Microsoft 365 (Exchange, SharePoint, Teams, Intune), Networking fundamentals (routing, switching, LAN/WAN, VPN, TCP/IP), Azure and/or AWS, Backup, disaster recovery, and security platforms Position Requirements: • 3+ years in a client-facing role within an MSP or IT services environment REQUIRED*, • Background in account management, customer success, or IT service delivery, • Strong communication skills and executive presence, • Ability to think strategically about technology without being hands-on technical, • Comfortable working cross-functionally with engineers and leadership, • Organized, proactive, and client-first in approach, • MSP tools experience (ConnectWise, CRM platforms, lifecycle or reporting tools) preferred, • Technical background or strong understanding of technologies listed above. Compensation & Benefits • Competitive salary $85,000- $110,000, • PTO + Company Holidays, • 100% covered health insurance, Vision, Dental + partial coverage for dependents, • 401(k) with 3% automatic, • Ongoing training and professional development support, • Annual Profit sharing

Job DescriptionJob Description: Team Member STATEMENT OF PURPOSE Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all Cafe Express food safety, safety and security and employee policies and procedures; the crew member is responsible for providing quality products and service in a clean and safe environment to each and every customer. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS The essential functions of the various crew member service positions within the restaurant are attached. In most cases, it is desirable for a crew member to be cross-trained in all the service positions. Each position does not exist in every restaurant and sales volume dictates which positions will be used and for how long on each shift. Immediately before and after peak volume periods and during all "slow periods," it is customary for crew members to rotate into the other service positions that do not compromise food safety. This process simply means that during certain periods, a crew member may work several positions within a short period of time while adhering to food safety standards. Delivering quality food within specific service time goals is fundamental to the nature of Cafe Express business. Each employee must be able to execute his / her position with a speed sufficient to contribute to the overall goals and objectives of the company. OTHER REQUIREMENTS DEPENDABILITY As a member of a team, it is necessary that all crew members arrive at work on time for their scheduled shifts. Absences must be held to a minimum and all "call-off" procedures must be strictly followed. CUSTOMER RELATIONS All crew members must understand and demonstrate good "people skills" in dealing with customers. Prompt, friendly, courteous service, delivered with a pleasant attitude is essential and must be delivered to every customer. COOPERATION / TEAMWORK All crew members must have a "teamwork" attitude and be able to contribute to the efficient operation of the shift. Positive working relationships among the entire restaurant team are a must. PERSONAL APPEARANCE Each crew member is expected to present a neat, well-groomed appearance at all times. This includes strict adherence to the dress code policy. ENVIRONMENTAL CONDITIONS The fast pace within our restaurants and the need to meet requests from the public, requires all crew members to be able to handle stressful situations while maintaining a calm, pleasant attitude and efficient working pace. EMPLOYMENT STANDARDS AGE REQUIREMENT All employees must be at least 16 years of age and possess all documents and permits required by state and federal law. Legal requirements and company policy forbid any 16 or 17 year old employee to serve or otherwise handle liquor or assist in doing so. It is the responsibility of each minor employee as well as the Manager on Duty to ensure compliance. All cashiers age 18 or over must obtain a TABC certification within the first 30 days of hire. EDUCATION / EXPERIENCE Previous restaurant experience is helpful but not required; or an equivalent combination of education and experience. OTHER All positions require long periods of standing without a break. Lifting up to 50 lbs. and reaching a height of 8 feet may be required. Assisting Kitchen or Bus / Dish Staff as needed or assigned may be required. POSITIONAL ACCOUNTABILITIES EXPEDITOR • Set up and break down work station within the specified time frames, • Know all menu items both visually and verbally, must be able to make quality checks, • Effectively communicate with team members and management, • Able to direct food from kitchen to customers in a timely manner, • Ensures that all portion sizes and quality standards are met, • Practice safe food handling and work habits, • Prepare and / or assists with To-Go orders, • Maintain a clean, sanitized and organized work areaGRILL, • Set up and break down work station within the specified time frames, • Effectively communicate with team members and management, • Cook meat and poultry to specified temperatures, • Ensure all cooked products maintain proper quality and portion standards, • Complete job tasks in a timely manner per company guidelines, • Practice safe food handling and work habits, • Maintain a clean, sanitized and organized work areaLINE, • Set up and break down work station within the specified time frames, • Effectively communicate with team members and management, • Practice safe food handling and work habits, • Complies with all portion sizes and quality standards, • Complete job tasks in a timely manner per company guidelines, • Maintain a clean, sanitized and organized work area

For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest. SUMMARY DESCRIPTION: This is a leadership position directly accountable for the effective operation and performance of the manufacturing plant. The Plant Manager ensures that various functions of the operation interact cohesively to meet the overall goals of the corporation. The Plant Manager provides clear direction and leadership to their staff through goal setting and timely feedback. They must maintain a clear focus on the tactical and strategic plans of the facility and ensure they are aligned with corporate goals and objectives. The Plant Manager interfaces with all cross-functional groups and acts as a liaison between the manufacturing plant and other disciplines. They have a fundamental responsibility to ensure product safety and quality as it applies to all the duties listed below: MAJOR RESPONSIBILITIES: • Directs the production facility’s overall operations., • Provides leadership to the plant staff to ensure the various internal and external functions are operating efficiently and cohesively., • Sets and implements policies and procedures that guide plant productivity, quality, and cost efficiency., • Utilizes operational metrics to analyze productivity and set performance targets to achieve production goals. Ensures that the plant meets or exceeds key operating goals, i.e., safety, quality, and overall equipment effectiveness (OEE)., • Develops and deploys manufacturing practices focused on quality and continuous improvement., • Supports plant safety and security inspections, auditing, and training procedures to meet OSHA, SOX and other required regulations., • Collaborates with multi-functional plant teams, including finance, engineering, purchasing, and human resources., • Maintains a close working relationship with key customers to ensure superior customer satisfaction., • Ensures timely and effective communication with upper management on key issues., • Proactively and regularly reviews of all key operating metrics and responds accordingly., • Provides Bi-Weekly business update for upper management review., • Prepares month end business report for upper management review., • Develops the annual plant budget. Ensures the plant meets or exceeds budget requirements. AUTHORITY LEVEL (if applicable): EDUCATION: Required: High School Diploma Preferred: Bachelor’s degree in business, Operations, or a related field. EXPERIENCE: Required: Minimum of 5 years plant management experience Preferred: 5-10 years’ experience managing a diverse staff in a medium to large technical plastic process operation SKILLS: Required: • Excellent communication and interpersonal skills., • Bilingual in English and Spanish., • Strong technical background in plastics manufacturing., • Proven leadership skills with experience supervising managers, preparing an annual budget. LIMITATIONS & DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Silgan will provide reasonable accommodation for qualified applicants and employees with disabilities unless doing so would cause undue hardship. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Silgan Plastics is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan Plastics is a drug-free workplace.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Cook Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • 50% of the best burgers around (or other menu options), • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook Responsibilities • Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:, • Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders, • Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste, • Be a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment, • Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human), • Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products, • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE, • Follow checklists and proven systems to set up, stock and close the kitchen, • Learn new recipes and procedures to support marketing promotions, • Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management, • No experience necessary – we build better skills! Must successfully complete Smashburger training program, • Must be 16 years of age or older, • Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs., • Kneel, bend, twist, stoop and smash, • Ability to work in high temperatures – it gets hot in the kitchen!, • Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescription: DEPARTMENT: Engineering FLSA STATUS: Non-Exempt JOB TITLE: Maintenance Technician SUPERVISES: N/A REPORTS TO: Director of Engineering The Maintenance Technician plays a crucial role in ensuring that the Club's physical property meets all required standards. This includes safety, appearance, and operational standards, all within the framework of the budgetary goals. The position requires the preparation of an inventory of parts to support various departments. As part of their duties, the Maintenance Technician assists in scheduling contractors or supervising them on-site, completing work orders, and conducting inspections. Furthermore, they must adhere to the Club's operational and safety policies and Federal, State, and Local laws. The ideal applicant will be responsible for diagnosing and performing minor or routine maintenance or repair as directed by the Maintenance Manager. This will include electrical and plumbing work, such as water lines, A/C and heating systems, commercial cooking appliances, water irrigation systems, stairs, gates, fences, patios, railings, walls, tile, carpet, flooring, roofing, gutters, fasteners, interior/exterior lights, fireplaces, ceiling fans, gas fixtures and appliances, shutters, doors, cabinets, windows, sliding glass doors, door locks and hardware, security systems, water intrusion, and pool areas, tile, hot tub/spa, steam room. Additionally, they will be responsible for inspecting common interior and exterior areas, informing their supervisor of needed maintenance and repairs, and keeping the grounds neat and free of litter. Requirements: The applicant must possess exceptional abilities in both written and verbal communication., organizational skills, attention to detail, problem-solving skills, technology skills, and the ability to analyze risks and escalate when necessary. A high school diploma or equivalent and at least one year of multi-family maintenance technician experience are required. The applicant should also have experience and expertise in performing maintenance, repair, and service for all aspects of HVAC equipment., stoves, refrigerators, dishwashers, washers, and dryers, painting and sheetrock repairs, electrical repairs such as breaker replacement, ceiling fan installation, and building light installation, plumbing repairs including the use of snake or jet vac to handle building backups and knowledge of proper safety precautions. A pool maintenance certificate and HVAC certification, I and II or Universal are preferred. The work environment and physical demands of this position include occasional exposure to working in high, precarious places and outdoor weather conditions, a risk of electrical shock, and moderate noise levels; the applicant should be able to stand and walk for long periods of time, and also use their hands to feel and handle objects, as well as reach with their arms. They should also be able to sit, climb, balance, bend, stoop, kneel, crouch, or crawl throughout a shift, lift up to 50 pounds occasionally, push/pull up to 100 pounds occasionally, and carry up to 50 pounds occasionally. During the entire shift, it is necessary to have good depth perception and adjust focus.

Job DescriptionCompany Description Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow. Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve. Job Description Responsibilities: Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community. Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.). Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays). Prepares vacant apartments to make rent ready. Performs preventative maintenance work. Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc. Interacts directly with residents. Maintains logbooks and databases; enters service requests and status updates into database. Assists in monitoring contractors work performance. Supports the Maintenance Manager in meeting budget responsibilities. Follows and promotes company policies and procedures. Must make Customer Service a priority. If the property does not have a housekeeper, Apartment Maintenance Technician light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc. Maintain (clean, orderly, and in working conditions) all amenity areas (pool, compactors, weight rooms, parking decks, etc.) Customer Service Responsibilities: A complete clean and neat uniform must be worn when working on any PAA Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAA policy. Communicate with residents and prospects in a manner consistent with PAA's standards. Read and/or listen to resident requests/complaints. Receive resident complaints in a calm, open and professional manner. Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance. Deliver newsletters, correspondence, etc. to residents' apartment. Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager. Qualifications Requirements: 1-3 years maintenance experience (apartment maintenance experience preferred) Troubleshooting and problem-solving skills. Budget or basic business finance helpful. Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment. Valid driver's license (free from major moving violations) and dependable transportation. Physical Requirements: Must be able to use various hand tools and test equipment. Must be able to bend, stoop, and kneel for extended periods of time. Must be able to push and pull up to 300 pounds on wheels. Must be able to lift up to 50 pounds. Must be able to climb ladders of up to 40 feet in height. Must be able to use a hand-truck. Special Physical Requirements As part of your daily maintenance routine, you may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds. Commercial laundry rooms are equipped with single washing machines and/or stacked (double) clothes dryers which you will be required to move in order to repair and perform preventative maintenance. These machines range in weight from 120 to 300 pounds. On occasion, you may be involved in repairs to the building structure. You may be required to move or transport several different building type materials weighing several pounds to over 300 pounds. At certain times you will be required to perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates). All functions require different physical exertion, and their weight depends on the equipment (usually in excess of 100 pounds). You will be required to perform certain resident service functions or make upgrades to the apartment home. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a step ladder while lifting. #PIQ Additional Information What We Offer: • Generous PTO program, • 13 paid holidays plus 3 floating holidays and paid volunteer day, • Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates, • 401k with exceptional employer match, • Associate Apartment Discount, • Educational Assistance Program (tuition and certifications) Review our privacy policy here: Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.

Job DescriptionDescription: Company Overview: Vidalta Residential, founded in 2015, isn't just a Community management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home. Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in Community management. Position Overview The Service Technician plays a critical role in maintaining the physical assets of the property management portfolio, ensuring all units and common areas are in excellent working order. This position requires a strong focus on customer service, timely completion of work orders, adherence to all safety standards, and compliance with property policies. Completes the make ready process on all vacant apartments in accordance with Vidalta’s expectations and within 7 days of vacating. The ideal candidate possesses a wide range of repair skills, a problem-solving mindset, and the ability to work independently or as part of a team. Requirements: Maintenance and Repairs • Respond promptly and efficiently to all service requests and work orders, prioritizing emergency repairs., • Perform routine and complex repairs in key maintenance areas, including:, • Plumbing: Repairing or replacing fixtures, unclogging drains, and addressing leaks., • Electrical: Troubleshooting and repairing minor electrical issues (switches, outlets, light fixtures), and replacing ballasts., • HVAC: Performing preventative maintenance, filter changes, and diagnosing and repairing minor heating, ventilation, and air conditioning system issues., • Appliance Repair: Diagnosing and repairing common residential appliances (washers, dryers, refrigerators, stoves)., • Carpentry and Drywall: Repairing walls, painting, repairing cabinets, and performing other minor carpentry tasks., • Execute all necessary work during the turn process to ensure a high-quality, move-in-ready unit is completed in a timely manner., • Initial Inspection & Assessment: Conduct a thorough pre-move-in inspection to identify and document all necessary repairs, replacements, and cleaning requirements, creating a comprehensive make-ready punch list., • Systematic Maintenance & Repair: Execute all tasks on the punch list, including unit aesthetics (drywall, paint touch-ups), full system testing (Plumbing, Electrical, HVAC), appliance diagnostics/repair, and rekeying all unit locks per security policy., • Conduct regular inspections of common areas, grounds, and building systems to proactively address maintenance needs., • Adhere to all safety procedures and guidelines, including OSHA requirements and proper handling of chemicals and tools., • Maintain accurate records of all maintenance work performed, including time spent, materials used, and any follow-up required., • Manage and maintain the inventory of maintenance supplies, tools, and equipment., • Interact with residents, tenants, and property staff in a professional, courteous, and friendly manner., • Communicate the status of work orders and repair timelines to residents and property management staff. Education and Experience • High school diploma or equivalent required. Technical or vocational training is preferred., • Minimum of 2-3 years of experience in property maintenance, apartment maintenance, or a related field (e.g., general contracting, facilities maintenance)., • Proficiency in the use of hand tools, power tools, and maintenance equipment., • Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems., • Ability to read and interpret technical manuals, schematics, and service requests., • Excellent organizational and time management skills to handle multiple priorities and meet deadlines., • Effective written and verbal communication skills., • Being bilingual (English/Spanish) is a plus., • The position requires the ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather conditions. The Service Technician must be able to operate a variety of machinery and equipment safely. Required to be on-call for after hours emergencies as scheduled.

Job DescriptionDescription: Company Overview: Vidalta Residential, founded in 2015, isn't just a Community management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home. Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in Community management. Position Overview The Service Technician plays a critical role in maintaining the physical assets of the property management portfolio, ensuring all units and common areas are in excellent working order. This position requires a strong focus on customer service, timely completion of work orders, adherence to all safety standards, and compliance with property policies. Completes the make ready process on all vacant apartments in accordance with Vidalta’s expectations and within 7 days of vacating. The ideal candidate possesses a wide range of repair skills, a problem-solving mindset, and the ability to work independently or as part of a team. Requirements: Maintenance and Repairs • Respond promptly and efficiently to all service requests and work orders, prioritizing emergency repairs., • Perform routine and complex repairs in key maintenance areas, including:, • Plumbing: Repairing or replacing fixtures, unclogging drains, and addressing leaks., • Electrical: Troubleshooting and repairing minor electrical issues (switches, outlets, light fixtures), and replacing ballasts., • HVAC: Performing preventative maintenance, filter changes, and diagnosing and repairing minor heating, ventilation, and air conditioning system issues., • Appliance Repair: Diagnosing and repairing common residential appliances (washers, dryers, refrigerators, stoves)., • Carpentry and Drywall: Repairing walls, painting, repairing cabinets, and performing other minor carpentry tasks., • Execute all necessary work during the turn process to ensure a high-quality, move-in-ready unit is completed in a timely manner., • Initial Inspection & Assessment: Conduct a thorough pre-move-in inspection to identify and document all necessary repairs, replacements, and cleaning requirements, creating a comprehensive make-ready punch list., • Systematic Maintenance & Repair: Execute all tasks on the punch list, including unit aesthetics (drywall, paint touch-ups), full system testing (Plumbing, Electrical, HVAC), appliance diagnostics/repair, and rekeying all unit locks per security policy., • Conduct regular inspections of common areas, grounds, and building systems to proactively address maintenance needs., • Adhere to all safety procedures and guidelines, including OSHA requirements and proper handling of chemicals and tools., • Maintain accurate records of all maintenance work performed, including time spent, materials used, and any follow-up required., • Manage and maintain the inventory of maintenance supplies, tools, and equipment., • Interact with residents, tenants, and property staff in a professional, courteous, and friendly manner., • Communicate the status of work orders and repair timelines to residents and property management staff. Education and Experience • High school diploma or equivalent required. Technical or vocational training is preferred., • Minimum of 2-3 years of experience in property maintenance, apartment maintenance, or a related field (e.g., general contracting, facilities maintenance)., • Proficiency in the use of hand tools, power tools, and maintenance equipment., • Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems., • Ability to read and interpret technical manuals, schematics, and service requests., • Excellent organizational and time management skills to handle multiple priorities and meet deadlines., • Effective written and verbal communication skills., • Being bilingual (English/Spanish) is a plus., • The position requires the ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather conditions. The Service Technician must be able to operate a variety of machinery and equipment safely. Required to be on-call for after hours emergencies as scheduled.

Job Description Night Manager - Janitorial Seeking a Night Manager to manage night-time janitorial operations. Job Type: Full-time Schedule: Evening shift Monday to Friday Night shift Work Location: On-site Compensation is based on experience. Includes a company vehicle with gas, a cell phone, and benefits. Requirements: Fluent in both English and Spanish Ability to work full hours Required Experience: Previous supervisory experience Bilingual in English and Spanish Valid driver’s license with a good driving record Key Responsibilities: Schedule and supervise cleaning crews in the field Provide hands-on training Conduct multiple site visits each night using a company vehicle for quality assurance Manage and order cleaning equipment and supplies inventory Track employee hours and pay using company software and technology Collaborate with branch managers to ensure daily completion of cleaning tasks and special projects Adhere to facility and company security and safety protocols Perform other tasks and administrative duties as needed

Job Description Overview The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values, • Assist in the management of the retail store and the supervision of store associates, • Know necessary aspects of store operation and act as the Store Manager in his/her absence, • Assist in the day-to-day operation of the store, • Assist in the training of new store associates, • Assist in the preparation of store reports, • Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager’s absence to the Store Manager promptly, • Understand and implement company policies and procedures, • Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses, • Open and close store as directed, • Assist in performing daily check-ups and making bank deposits, • Assist in the maintenance of interior/exterior store image and appearance (including staff appearance), • Assist in the maintenance of all records and files, • Review and correct timecard exceptions and missed punches, and approve payroll, • Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company, • Assist in resolution of personnel/customer problems and complaints, • Assist in all other duties considered usual and customary in the retail apparel/footwear industry, • Assist store manager in all other miscellaneous duties as assigned by supervisors or home office, • Ability to comprehend basic instructions, • Ability to interpret documents, • Ability to apply abstract principles to a wide range of complex tasks, • Ability to understand the meanings of words and effectively respond, • Ability to analyze information and write reports, • Associate must be able to read English., • Associate must be able to understand English, • Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store. #ZR

Job Description Job Description Assistant Maintenance Apply maintenance skills and customer service skills to ensure overall maintenance of the property to ensure that all physical aspects of the property meet all applicable laws as well as the company’s established standards. Troubleshoot and repair all aspects of the property and its units; plumbing, electrical, heating/cooling, carpentry, appliances, painting and drywall. Work may be performed independently or as part of the maintenance team. This position operates within and contributes to an environment with Fair Housing laws and Equal Employment Opportunity. Reports to the Lead Maintenance/Property Manager. Responsibilities: • Troubleshoot work orders daily for residents, prioritizing the service requests and ensuring they are completed in a timely fashion., • Prepare vacant units for new residents, ensuring that the unit meets the company standards/checklist., • Maintain the exterior grounds of the property and pool maintenance., • During weather freeze warnings or winter storms, disconnect outdoor hoses, drain, store in protected areas, winter storms wrap exposed faucets and pipes, including those in the property’s exterior or in unheated crawl spaces, attics, garages, and other areas., • During weather freeze warnings or winter storms, maintain the pool by keeping the pump running, and make sure all the valves are open as well., • Conduct a walk-through of the entire property to ensure everything is in working order; if not, take the appropriate steps for correction., • Prepare for inspections., • Assist Lead Maintenance in scheduling outside contractors for projects, when necessary., • Be available for quick response per the company policy of on-call duties as required., • Attend staff meetings as required or requested., • Sweeping, mopping, and vacuuming floors in communal areas., • Painting communal areas and exterior walls., • Disposing of trash found in communal areas., • Tracking inventory to ensure that you have adequate maintenance supplies., • Ensuring that fire extinguishers, hydrants, alarms, and emergency exits always remain in excellent working condition., • Administrative Skills – ability to understand the Company’s policies and procedures, track materials used for inventory purposes, sign-in/sign-out unit keys., • Analytical Skills – ability to draw conclusions and examine alternatives when approaching a maintenance request, ability to consider alternative methods/materials, if the necessary are unavailable., • Communication/Language Skills – ability to read and comprehend warning labels and service requests, ability to effectively communicate with residents and other property staff., • Coordinating Skills – ability to prioritize numerous tasks and the importance of service requests., • Creative Skills – ability to find the most efficient way to complete a task, continuously look for ways to retain residents and improve the property within budget requirements., • Computer Skills – Outlook, Appfolio (we will train), Online ordering of maintenance supplies, etc., • Manual Skills – cleaning, grounds keeping, removing snow when needed. Maintenance Skills – plumbing, electric, heating/cooling, carpentry, appliance repair, painting, drywall, • Appliance Repair – Troubleshooting and repair of parts, clean lint screen in washer/dryer, pumps and transmission, water heater troubleshooting, repair and replacement., • Carpentry – Proper use of hand and power tools, cabinetry, door hanging to include installing hardware, closers, hinges, drywall repair and replacement, window repair, door repair or replacement, and shelving installation., • Electrical – Able to replace outlets, switches, light fixtures, circuit breakers, photocells, ballasts, understand and use basic test equipment, knowledge of fire and security system operation., • Grounds keeping – Maintain landscaping, replace light bulbs to keep outdoor pathways well-lit and, snow removal and operate blower, operate and maintain lawn equipment., • Housekeeping – Understand and use Material Safety Data Sheets, use cleaning chemicals, cleaning as required, maintain cleaning equipment., • HVAC – Filter changes, coil cleaning, pump replacement, ability to troubleshoot using schematics and wiring diagrams, maintain a type II EPA certification (preferred, may or may not be required on all locations), understanding of how to use pressure gauges, charge, evacuate and change out condensing units and air handlers., • Plumbing – Basic plumbing repair on copper, PVC, CPVC, toilets, pump replacement, replacement of fixtures, valves, water heater troubleshooting, repair and replacement, ability to use an electric auger or snake., • Pool Care – Filter cleaning, pool cleaning, chemical testing, knowledge of all shut-off, first aid, signage and pump motor repair and replacement. Work is typically performed at the property with a moderate noise level; however, noise level will vary at times depending on the assignment. Walking, standing, sitting, crouching, crawling and climbing are necessary throughout the day. May be exposed to various weather conditions when working on the exterior of the property. It may be necessary to lift weights up to 100 pounds. It is essential to be safety conscious as there is exposure to moving mechanical parts, fumes/airborne particles, and risk of electrical shock. Driving Requirements: • Utilize personal transportation to pick up replacement parts and supplies. Constantly outdoor/indoors, in all weather conditions, often for extended periods of time and in weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). Occasional exposure to paint fumes, solvents adhesives, etc. Employee must wear Personal Protective Equipment, rubber gloves and eye protection, when necessary. Occasional need to work in awkward confining positions. Safety Responsibilities: Learn and ensure compliance with all company, local, state, and federal safety rules. Ensures that unsafe conditions are corrected in a timely manner. Qualifications Education: High School Diploma/GED Work Experience: 1-3 years of prior maintenance experience required. Licenses/Certifications: HVAC certification (required), CPO preferred, and a valid driver’s license with insurance. Minimum tools required: Hand Tools, Wrenches, Hand Drivers, Pliers, Hammers, Chisels & Punches, and Files & Deburring Tools. Power Tools - Drills & Drivers, Cutters & Saws, and Grinders & Sanders. Measuring Tools - Calipers & Micrometers, Square, Scale, and Indicators & Edge Finders. Miscellaneous – Flashlights, Head Lamp, Calculator, Markers & Soapstone, Copper pipe cutters, AC Gages, Notebook etc... Benefits: Insurance benefits are available on the 1st of the month following 2 months of continuous employment. Rental employee discount available. Vacation, sick, and Holiday paid time off. Employment offers are contingent upon successful completion of a background check and drug screen. 8:30 am to 5:30 pm Monday to Friday, with on-call rotation.

Job Description We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years. We believe that our associates are our greatest asset, which is why we are dedicated to providing excellent benefits, competitive pay, amazing perks and advancement opportunities Join us in the rewarding career of providing “The Home You Deserve, Service you Trust.” *Email or call us for employment opportunities Job Title: Maintenance Technician Reports To: Property Manager / Lead Maintenance RCMI Property: Westlake Residential GENERAL PURPOSE OF JOB The Maintenance Technician supports the overall maintenance operations of the property by performing corrective, preventative, emergency, and cosmetic repairs, as well as completing make-ready units. This role ensures the physical asset is maintained in a safe, functional, and visually appealing condition consistent with company standards and operational objectives. DUTIES, RESPONSIBILITIES AND KEY ACCOUNTABILITIES The following duties are essential to the successful performance of this position. This list is not exhaustive and may be supplemented as necessary to meet operational needs. • Electrical and plumbing systems, • HVAC systems (A/C and heating), • Boilers (gas and electric), • Water irrigation systems, • Interior and exterior lighting, • Gas fixtures and appliances (when applicable), • Security systems and fire protection equipment, • Pool and pool equipment, • Grounds maintenance and detailing 2. Corrective & Emergency Repairs Diagnoses and performs repairs to maintain safe and functional property conditions, including: • Roofing, gutters, fasteners, • Ceiling leaks and walls, • Stairs, gates, fences, patios, railings, • Doors, locks, cabinets, windows, sliding glass doors, • Tile, carpet, flooring, • Fireplaces and ceiling fans, • P.O. boxes and locking systems 3. Unit Turns & Make-Ready Process • Completes make-ready units in accordance with quality standards, • Prepares units for occupancy within required timelines, • Coordinates with management regarding readiness status 4. Inventory, Tools & Shop Management • Maintains clean, organized, and safe maintenance shop, • Ensures adequate inventory of parts and supplies, • Properly stores and maintains tools and equipment, • Reports major repair needs prior to expenditures 5. Customer Service & Professional Conduct • Provides professional and courteous service to residents, • Maintains professional appearance at all times, • Communicates effectively with management and residents, • Supports team members and property operations 6. On-Call & Additional Assignments • Participates in on-call rotation, • Responds to after-hours emergencies as required, • Completes special projects assigned by Lead Maintenance, Property Manager, or Regional Maintenance Supervisor, • Other Projects and Duties, • Complete additional projects assigned by the Senior Leadership or Regional Supervisor as the business needs may arise., • Key Accountabilities, • Timely completion of assigned work orders and service requests, • Completion of make-ready units within established turn-time standards, • Proper reporting of major repairs prior to cost expenditure, • Participation in on-call rotation and emergency response, • Maintenance of safe and organized shop and work areas, • Compliance with safety policies and company procedures CAREER PROGRESSION Maintenance Technician roles may progress based on performance, certifications, and demonstrated leadership: • Maintenance Technician I (Entry Level), • Maintenance Technician II (Intermediate), • Maintenance Technician III (Advanced), • Lead Maintenance Technician POSITION REQUIREMENTS Core Competencies • Technical Proficiency - Demonstrates working knowledge of building systems and performs repairs accurately and safely., • Problem Solving - Identifies root causes of maintenance issues and implements effective, lasting solutions., • Time Management - Prioritizes work orders and tasks efficiently to meet deadlines., • Attention to Detail - Ensures repairs and make-ready units meet quality standards without oversight., • Customer Service Orientation - Maintains professional and courteous interactions with residents and team members., • Communication Skills - Clearly communicates repair needs, project updates, and concerns to management., • Safety Awareness - Adheres to OSHA standards and company safety procedures at all times., • Team Collaboration - Works cooperatively with maintenance and management teams to support property goals. EDUCATION and/or EXPERIENCE • High School Diploma or GED equivalent required, • 1–3 years of maintenance experience required, • HVAC Certification preferred, • Valid Driver’s License required COMPUTER, TECHNICAL & EQUIPMENT SKILLS • Basic Microsoft Office proficiency, • Ability to safely operate high-powered maintenance tools and equipment, • Working knowledge of building systems, HVAC, plumbing, and electrical systems WORK ENVIRONMENT This job entails moderate noise and clear vision. The frequency of exposure to work environment conditions is as follows • Close vision (clear vision at 20 inches or less) – Viewing Computer Screen, • Wet or humid conditions (non-weather): none, • Work near moving mechanical parts: 1/3 – 2/3, • Work in high, precarious places: under 1/3, • Fumes or airborne particles: under 1/3, • Toxic or caustic chemicals: under 1/3, • Outdoor weather conditions: over 2/3, • Extreme cold (non-weather): under 1/3, • Extreme heat (non-weather): under 1/3, • Risk of electrical shock: under 1/3, • Risk of Radiation: none, • Work with explosives: none, • Vibration: none PHYSICAL DEMANDS The frequency to physical demands are listed below: • Stand: over 2/3, • Sit: under 1/3, • Walk : over 2/3, • Use hands to finger, handle, or feel: over 2/3, • Reach with hands and arms: over 2/3, • Climb or balance: 1/3 to 2/3, • Stoop, kneel, crouch, or crawl: over 2/3, • Talk or hear: over 2/3 LIFTING OR FORCE EXERTED The frequency to lifting or force exerted are listed below: • Up to 10 pounds: over 2/3, • Up to 25 pounds: 1/3 to 2/3, • Up to 50 pounds: under 1/3, • Up to 100 pounds: none. Associates are required to request for assistance in carrying heavier items, especially over 100 pounds

Job DescriptionDescription: Company Overview: Vidalta Residential, founded in 2015, isn't just a Community management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home. Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in Community management. Position Overview The Service Technician plays a critical role in maintaining the physical assets of the property management portfolio, ensuring all units and common areas are in excellent working order. This position requires a strong focus on customer service, timely completion of work orders, adherence to all safety standards, and compliance with property policies. Completes the make ready process on all vacant apartments in accordance with Vidalta’s expectations and within 7 days of vacating. The ideal candidate possesses a wide range of repair skills, a problem-solving mindset, and the ability to work independently or as part of a team. Requirements: Maintenance and Repairs • Respond promptly and efficiently to all service requests and work orders, prioritizing emergency repairs., • Perform routine and complex repairs in key maintenance areas, including:, • Plumbing: Repairing or replacing fixtures, unclogging drains, and addressing leaks., • Electrical: Troubleshooting and repairing minor electrical issues (switches, outlets, light fixtures), and replacing ballasts., • HVAC: Performing preventative maintenance, filter changes, and diagnosing and repairing minor heating, ventilation, and air conditioning system issues., • Appliance Repair: Diagnosing and repairing common residential appliances (washers, dryers, refrigerators, stoves)., • Carpentry and Drywall: Repairing walls, painting, repairing cabinets, and performing other minor carpentry tasks., • Execute all necessary work during the turn process to ensure a high-quality, move-in-ready unit is completed in a timely manner., • Initial Inspection & Assessment: Conduct a thorough pre-move-in inspection to identify and document all necessary repairs, replacements, and cleaning requirements, creating a comprehensive make-ready punch list., • Systematic Maintenance & Repair: Execute all tasks on the punch list, including unit aesthetics (drywall, paint touch-ups), full system testing (Plumbing, Electrical, HVAC), appliance diagnostics/repair, and rekeying all unit locks per security policy., • Conduct regular inspections of common areas, grounds, and building systems to proactively address maintenance needs., • Adhere to all safety procedures and guidelines, including OSHA requirements and proper handling of chemicals and tools., • Maintain accurate records of all maintenance work performed, including time spent, materials used, and any follow-up required., • Manage and maintain the inventory of maintenance supplies, tools, and equipment., • Interact with residents, tenants, and property staff in a professional, courteous, and friendly manner., • Communicate the status of work orders and repair timelines to residents and property management staff. Education and Experience • High school diploma or equivalent required. Technical or vocational training is preferred., • Minimum of 2-3 years of experience in property maintenance, apartment maintenance, or a related field (e.g., general contracting, facilities maintenance)., • Proficiency in the use of hand tools, power tools, and maintenance equipment., • Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems., • Ability to read and interpret technical manuals, schematics, and service requests., • Excellent organizational and time management skills to handle multiple priorities and meet deadlines., • Effective written and verbal communication skills., • Being bilingual (English/Spanish) is a plus., • The position requires the ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather conditions. The Service Technician must be able to operate a variety of machinery and equipment safely. Required to be on-call for after hours emergencies as scheduled.