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  • Server
    Server
    hace 2 días
    Jornada parcial
    Las Vegas

    CHICA at The Venetian in Las Vegas, opened in 2017 and delivers the robust and vibrant flavors of Latin cuisine combined with a dynamic wine and mixology program to The Venetian Las Vegas. The restaurant's menu was crafted by featured chef Lorena Garcia and draws inspiration from classic renditions of Latin dishes, giving guests the opportunity to explore the flavors of Latin American cuisine as one culture, with influences from Venezuela, Peru, Brazil, Mexico and Argentina, among many more. CHICA is open daily for breakfast, lunch, dinner and weekend brunch. REPORTS TO: Restaurant Manager KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff Job Description: The server takes all orders and is responsible for creating the station's rhythm and for knowing the status of all tables at all times. It is the responsibility of the server to provide accurate and constant communication of each table's status to a manager when prompted. The server's main purpose is to provide the guest with an enjoyable and memorable dining experience. This is done by delivering exceptional service, following the 4 Principles of Service and serving amazing dishes. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent verbal and written communication skills, • Excellent critical thinking and decision-making skills, • Must be able to maintain tact and cool under pressure, • Able to work flexible hours necessary including off hours, weekends and holidays, • Ability to have a highly motivated and energetic personality, • Ability to take initiative and exhibit flexibility, • Excellent guest service skills, • Have interpersonal skills to deal effectively with all business contacts, • Professional appearance and demeanor, • Able to effectively communicate in English, in both written and oral forms Responsibilities: • Immediately welcomes all guests upon seating, • Makes an extraordinary effort to always assist the host with seating guests, • Looks at guest in the eye, listens attentively and observes guests cues to understand guests needs – make sure to get it right every time, all the time • Anticipates special needs and acknowledges special requests, • Establishes the pace of the meal in accordance to each table individual needs, • Goes above and beyond to accommodate guest's special requests, • Owns every request or complaint received from guest and makes sure it is resolve to the guest's satisfaction and The Company's highest standards • Always informs a manager of any potential dissatisfaction before it happens, • Possesses complete food & beverage knowledge and is responsible for keeping up to date with all product and procedural changes in order to accommodate all special requests • Obtains all food and beverage orders and is responsible for their timely delivery, • Fully engages and guides the guests through the ordering process ensuring each guest is made to feel as if they are the only person in the restaurant • Confidently and enthusiastically clarifies and confirms all special orders with guest, • Inputs all individual orders in to the POS in accordance to guest position numbers and never "auctions" food upon delivery, • Is constantly aware of food in expo station and continuously assists with food delivery, • Properly serves all dishes with clear and concise verbiage and places each dish properly in front of the guests, • Describes food and beverage enthusiastically and confidently, • Checks back with guests upon delivery of all food items to ensure the guest is thrilled, • Relies on body language, facial expressions, eye contact and non-verbal cues rather than verbal interruptions to determine the level of guest satisfaction • Continuously performs table maintenance in the most unobtrusive manner and does so silently, • Graciously says goodbye to all guests and extends an invitation to return soon, • Never leaves assigned section unattended, • Maintains an impeccably clean and tidy section Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners, • The noise level in the work environment is usually loud, • While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell • The employee frequently is required to walk Preferred: • At least 2 years of experience as a Food Server in a high volume, upscale dining environment, • High school diploma or equivalent, • Alcohol, beer and wine service certifications including but not limited to Court of Master Sommeliers, Certified Beer Server, Bar Smarts, WSET, etc

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  • Bartender
    Bartender
    hace 3 días
    Jornada parcial
    Las Vegas

    CHICA at The Venetian in Las Vegas, opened in 2017 and delivers the robust and vibrant flavors of Latin cuisine combined with a dynamic wine and mixology program to The Venetian Las Vegas. The restaurant's menu was crafted by featured chef Lorena Garcia and draws inspiration from classic renditions of Latin dishes, giving guests the opportunity to explore the flavors of Latin American cuisine as one culture, with influences from Venezuela, Peru, Brazil, Mexico and Argentina, among many more. CHICA is open daily for breakfast, lunch, dinner and weekend brunch. REPORTS TO: Restaurant Manager KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff Job Description: The bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. The bartender is also responsible for providing friendly, attentive, and timely service to create an exceptional experience for all our guests. Each bartender's primary objective is to show our guests such a marvelous time that they will want to return again and again. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High level knowledge of standard drink recipes, • High level knowledge of spirits, wine and beer, • Understanding of classes of alcohol, different glasses, brand names and garnishes, • Working knowledge of bar equipment, • Knowledge and education in mixology, • Numeracy and cash-handling skills, • Able to work flexible schedules including evenings, weekends and holidays, • Able to work in a standing position for long periods, • Be able to reach and bend and frequently lift up to 30 pounds, • Provide exemplary guest service, • Utilizes clear communication and interpersonal skills, • Works as a team member, • Can work with a high energy level in a fast-paced working environment, • Demonstrates reliability, honesty and integrity, • Polished and professional appearance, • Able to effectively communicate in English in both oral and written form Responsibilities: • Provide food and beverage service to all guests at the bar, • Complete understanding of all food and beverage items, • Check identification of customers to verify they are of legal drinking age, • Take orders from serving staff or directly from customers, • Understanding of POS systems and item entry, • Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes, • Peel, slice and pit fruit safely for garnishing drinks, • TAM and ACT Certified and guidelines followed to ensure no guests are overserved, • Process transactions using the POS system, prepare checks for customers, and process customer payments, • Arrange glasses and bottles into attractive and functional displays and manages the aesthetic of the bar top, • Ensure clean glasses, bar equipment and working areas, • Comply with all health, safety and hygiene standards and policies, • Monitor inventory, and restock bar inventory Working Conditions • While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell • While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners, • The noise level in the work environment is usually loud, • The employee frequently is required to walk Preferred • Minimum 2 years bartending experience in upscale or fine dining restaurants, • Certification from BarSmarts, WSET, Court of Master Sommeliers, Certified beer server or any other professional beverage certifications preferred

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