Medical Assistant
7 days ago
Denver
Colorado Health Network Denver Metro Organization type: Nonprofit Type of role: Full-time Job Category: Health & Mental Health Hourly: $23.65 - $25.73 Job Description Position: Medical Assistant Classification: Non-Exempt Location: Denver Office Work Schedule: Monday-Friday (bi-Monthly Saturday shifts) Salary Rate: Level 1 (Entry level up to 2 years of direct experience): $23.65 per hour Level II (3+ years of direct experience): $25.73 per hour Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire. About Us At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive. Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique. Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you! Position Summary: The Medical Assistant performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. The primary function is to room patients and facilitate patient provider schedule. Essential Job Functions: • Demonstrates a high level of understanding of HIPAA, PHI and OSHA regulations, • Answers and returns all calls in a timely manner; assesses callers' needs and directs to appropriate personnel when required, • Schedules patient appointments in a productive and efficient manner, • Schedules patient translation services as needed, • Promptly and accurately updates electronic health records (EHR), including financial and demographic information, • Responds to clinical triage calls, • Promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointment accordingly, • Create new patient packets, • Accurately collects co-pays, deductibles and other out of pocket expenses at time of visit, • Follows up with patients to reschedule any missed appointments, • Assisting with prior authorizations., • Promptly schedules new and follow-up appointments., • Rooming patients, including updating medical history and medication list in EMR, • Accurately takes and records patient vitals in EMR, • Prepares patient for examinations, • Provides patient education, • Assists provider during exams and/or procedures, • EKG set-up and testing, • Spirometry set-up and testing, • Removes sutures and changes dressings, • Perform basic phlebotomy testing and draws, • Collects and preparing laboratory specimens to include appropriate labeling, • Collects throat, wound and sputum specimens and urine cultures, • Cleans and sterilizes instruments and disposes of contaminated supplies, • Prepares and administers medications and immunizations (intramuscular, intradermal, and subcutaneous), as directed, • Tracks and maintains inventory of medical, lab, or office supplies and equipment, • Transmits prescription refills, as directed, • Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities. Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity. Qualifications: Medical and or Dental front office experience preferred. Must be willing to understand and practice the organization's mission, vision and core values. Experience working in a clinical setting preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Education: High School diploma or higher degree required. Dental or Medical Assistant certificate preferred. Bi-lingual (Spanish) preferred or equivalent combination of education and experience required. Software Utilized: Experience using electronic health records and general billing knowledge required. Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams is required. Candidates should be comfortable working with client database systems and learning new software tools as needed. Knowledge, Skill and Ability: Basic knowledge of HIV, STIs, PrEP and other prevention methods. Ability to successfully resolve difficult conversations and/or situations. Cultural Competency/Sensitivity. Excellent communication, client relations and management skills. Highly organized and detail oriented. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement, professional integrity and research ethics and cultural competency. Must demonstrate accuracy, efficiency and excellent organizational skills. Must demonstrate effectiveness in the following areas: task management; teamwork; time management; and communication with teams, managers, clients, and company consultants. Material and Equipment Directly Used: Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine. Works with word processing software, spreadsheet applications, and presentation software. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax. Physical Demands and Work Conditions: Works in an office environment. May travel via automobile or airplane to offsite locations or for CHN business. Must have and maintain a valid Colorado driver's license and auto insurance on personal vehicle. Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding. The ability to sit, stand, and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role. Benefits: Why Work at CHN? As a full-time employee, you will enjoy a competitive benefits package, which includes: • Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP), • Employee only share of health insurance premium is 100% paid for by CHN, • Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week)., • Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%, • Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities, • Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (HSA), Voluntary, EAP, • STD, LTD and Basic Life 100% paid for by CHN. 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