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Job Description Job Title: Residential Experience & Marketing Coordinator - 100% in office position Reports To: Director of University Affiliated Housing Location: Towson University - Millennium Hall, Tubman House & Harris Hall Compensation: $50,000-$60,000 per year and a comprehensive benefits package FLSA Status: Exempt Summary Under the direct supervision of the Director, the Residential Experience & Marketing Coordinator is responsible for all aspects of marketing, advertising, and the resident experience. This position is expected to prioritize resident/guest experience, marketing and advertising, and administrative responsibilities. Essential Duties and Responsibilities Marketing & Advertising: • Execute marketing and advertising campaigns to support leasing and brand awareness., • Create and maintain content for digital marketing efforts, including social media content, email campaigns, website updates, and on-site marketing., • Support event marketing, promotions, and resident engagement initiatives., • Represent the community at campus events, housing fairs, and outreach activities., • Coordinate off-campus marketing initiatives, including tabling, flyers, and partnerships, • Maintain brand consistency across all marketing channels, • Build and maintain relationships with university departments, student organizations, and local businesses., • Develop & Manage marketing inventory, promotional materials, and signage., • Develop and implement resident retention strategies to increase renewal rates., • Collaborate with the Director to plan and execute all administrative and guest experience activities related to move-in and move-out for all lease periods (fall, spring & summer)., • Oversee and manage all student housing accommodation requests, including Emotional Support Animals (ESAs), medical accommodations, and housing exemptions, ensuring compliance with institutional policies and applicable laws., • Serve as the primary point of contact for students requesting housing accommodations, providing clear guidance on policies, procedures, and timelines., • Coordinate housing assignments and adjustments to ensure approved accommodation is implemented effectively and in a timely manner., • Monitor and enforce policies related to ESAs and approved accommodations within residential communities, addressing concerns or violations as needed., • Plan and execute resident raffles, appreciation initiatives, and collaborative programming with on-campus partners., • Respond to inquiries via phone, email, text, social media, and in person., • Serve as the point of contact for students and guarantor concerns and feedback., • Resolve issues or escalate appropriately while ensuring timely follow-up., • Document complaints, feedback, and resolutions., • Maintain accurate records related to complaints, feedback, ADA accommodations and marketing efforts., • Assist with reporting on resident satisfaction and marketing performance., • Support leasing, operations, and management team as needed., • Execute annual and seasonal surveys and marketing plans aligned with leasing and pre-leasing goals., • Participate in team meetings, training, and process improvement initiatives, • Assist with customer service functions, including e-mail, phone, and in-person communications, recording work orders, and resident lockouts., • Assist with lead tracking and prospect follow-up strategies., • Support the general management and administrative operations of the facilities., • Participates in management on-call duty rotation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree in Marketing, Communications, Business, Hospitality, or related field (or equivalent experience)., • 1-2 years of experience in student housing marketing/leasing, student housing operations, or property management preferred., • Availability to work occasional evenings and weekends for events and peak leasing periods., • Ability to organize and maintain sensitive data., • Strong interpersonal and communication skills, computer competency, including Microsoft Office apps, and the ability to work with a diverse population., • Confidence in managing confidential crisis issues., • Effective skills in customer service, leadership, and organization., • Critical thinking, organizational, and problem-solving skills., • Ability to develop collaborative relationships with University partners., • Ability to lift and/or move up to 35 pounds., • Experience in higher education administration and/or property management., • Experience with social media platforms and email marketing tools., • Experience with ADA Accommodations processes and applicable laws., • Experience managing multiple projects in a deadline-driven environment., • Experience developing marketing content for promotional and/or sales purposes. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not an employment contract. This position does not qualify for remote work and is a 100% in office position. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Job DescriptionORGANIZATION BACKGROUND: The Hidden Genius Project is a non-profit headquartered in Oakland, California, that trains and mentors Black male youth in technology creation, entrepreneurship, and leadership skills to transform their lives and communities. The Hidden Genius Project seeks to reveal the true potential of Black male youth and empower them to become leaders who drive change from within their communities. Through a student-centered, project-based approach, we invest in young Black men, equipping them with technology training and connecting them to an ecosystem of innovation and empowerment. Since its founding in 2012 and establishment of a full-time infrastructure in 2015, The Hidden Genius Project has expanded to operate Intensive Immersion Programs in Oakland, Richmond (CA), Los Angeles, Detroit, Chicago, Atlanta, and Baltimore. As we continue our national growth trajectory in 2025, we remain committed to delivering impactful programming while navigating the evolving landscape of public health challenges. Our vision is to continue expanding our reach and positively impacting thousands of young Black males and their communities. JOB IDENTIFICATION:Job Title: Site Director Department: ProgramsSupervisor Title: Regional DirectorPOSITION PURPOSE AND SUMMARY:DUTIES AND RESPONSIBILITIES:Essential Functions: • Organizational Leadership—Maintain effective organizational culture consistent with thevalues of The Hidden Genius Project, • Mentorship and positive student experience—Develop rich one-to-one connections withImmersion participants. Through mentorship relationships, identify holistic participantneeds as they arise, and strategize with The Hidden Genius Project staff to develop a plan toaddress them. Solicit participant and parent/guardian feedback to guide responsiveprogrammatic improvements to maximize participant enjoyment and success., • Relationship development with key stakeholders and partners—Coordinate responsivecommunication with participants, their families, and key partners. Identify pressingconstituent needs and develop strategic responses. Develop strategic partnerships tosupport healthy operations, program implementation, and fundraising., • Office and programming operations coordination—Ensure programming spaces are setup properly. Coordinate and set up student meals. Oversee arrangements for student travel to field trips and other activities., • Oversight and management of site budget—In partnership with the Regional Director, develop, manage, and responsibly implement the annual site budget. Practice sound judgment in allocating adequate resources for effective operation and program delivery, while also identifying opportunities for cost savings. Ensure that the organization meets annual expenditure and revenue targets., • Fund development—Submit philanthropic grant proposals to support the site andorganization writ large. Cultivate partnerships with local and nationally-based businesses to garner financial and in-kind support. Attract local individual donors to contribute to annual and growth campaigns., • Team coordination and development—The Site Director ensures smooth coordination ofthe site team’s operations while working with internal partners, such as departmentleaders, to support key functions of operations. The Site Director directly supervises their site's Alumni Engagement Coordinator. They also oversee site operations and ensure the full team’s work aligns with overall program goals. The Site Director may partner with central team members to support hiring or volunteers. Curate and coordinate team celebrations, training, and professionaldevelopment opportunities., • Site Visit coordination—Track, organize, and communicate partner site visits with the siteteam, to support Immersion and Catalyst programs., • Data Collection and Reporting—Partner with The Hidden Genius Project leadership toimplement core data collection processes to support organizational learning and qualityassurance., • Training, technical assistance, and facilitation—Train The Hidden Genius Project staffand volunteers on relevant content, competencies, and/or methods., • Engagement of local advisors—Identify respected and trusted partners to offer advocacy,guidance, and key relationships to support the effective operation of the site. As appropriate,establish a local Advisory Council to champion The Hidden Genius Project’s mission., • Core Communications—Produce and distribute locally-focused core communicationscontent and materials, including electronic newsletters, social media content, press releases,brochures, and any other necessary materials (to go along with centrally-developedcontent)., • Other duties as assigned include but are not limited to working on other short-term andlong-term projects as the need arises.Non-Essential Functions:, • Support additional organizational initiatives, community engagement efforts, and national programming as needed., • Contribute to ongoing curriculum development and refinement., • Assist with event planning, logistics, and facilitation. General All-Staff Responsibilities: • Serve as an exceptional role model and mentor to The Hidden Genius Project participants., • Communicate effectively (via email, phone, and/or postal mail) and promptly withall relevant constituencies, including participants and their parents/guardians., • Act as a dynamic ambassador to The Hidden Genius Project within the community, • Engage and mentor youth participants and colleagues through hands-on learning experiences., • Foster a safe, inclusive, and engaging learning environment for all program participants., • Collaborate with internal teams and external partners to optimize program delivery., • Participate in professional development and continuous learning opportunities., • Support a broad range of operational tasks outside of the standard job scope to ensure youth success, including logistical support, crisis response, and creative problem-solving., • Other responsibilities as assigned. QUALIFICATIONS, SKILLS, AND ABILITIES:Required: • Excellent leadership abilities and a positively rooted community reputation, • Experience managing significant youth program components (including staff) and/ordirecting at least a division of a youth-facing organization, • High comfort level with technology, • Experience working and communicating effectively with Black male youth and adolescentsmore broadly, • Intense commitment to the life success of Black males and boys, and men of color, • Experience mentoring and working closely with Black male youth, • Ability to prioritize, organize, and delegate effectively, • Ability to receive feedback and engage in continuous self-improvement, • Ability to adapt to a dynamic, rapidly changing work environment, • Ability to build positive relationships across constituencies and sectors, • Firm belief in personal accountability, producing measurable outcomes, and sustaining highexpectations, • Commitment to The Hidden Genius Project’s mission, youth development model, and the success of those around you, • Experience working in nonprofit, youth development, education, or technology sectors, • Strong interpersonal, communication, and mentorship skills, • Ability to work flexible hours, including evenings and weekends as required by the program schedule, • Adaptability to perform both essential, non-essential, and general functions to meet program demands, • Understanding of the nonprofit sector’s dynamic nature, where responsibilities may extend beyond the defined job description to address real-time organizational and youth needsDesired:, • Bachelor’s Degree, • Experience working in the technology industry, • Research and policy advocacy experience, • Commitment to achieving The Hidden Genius Project’s mission and vision, • Familiarity with culturally responsive teaching practices. Years of experience: 7+ Benefit Eligibility: Medical, Dental, Vision, 401k (up to 4% match), annual professional development Working relationships: At each location, site team members work closely with their immediate team, supervisor, and key leadership to support daily operations and program success. They also connect with colleagues in similar roles across different locations to share best practices and strengthen our collective impact. Central team members provide organization-wide support, collaborating across departments and locations to ensure seamless operations and strategic growth. Together, every team member plays a vital role in advancing our mission. Our organization operates within a dynamic structure that supports both site-based and central team roles. Site-based team members play a key role in our 15-month youth program, with an immersive summer schedule (Monday-Friday, between 7 AM - 6 PM for seven weeks) and a structured fall schedule that includes full-time hours, one evening per week, and one Saturday per month. Meanwhile, central team members maintain a Monday-Friday schedule (typically between 7 AM - 6 PM), supporting organizational needs through strategic initiatives, cross-functional collaboration, and efforts beyond core job duties. Regardless of role, every team member contributes to our shared mission and the success of our Geniuses.WORK ENVIRONMENT:The Hidden Genius Project operates in a dynamic and flexible work setting to best support our mission and the needs of our youth. We are flexible but require an on-site commitment for the first year of employment. Site-Based Roles: Staff in these roles work from programming locations within local communities. These locations have traditionally included school sites, faith-based institutions, and other commercial or community spaces designated for youth development programs. Site-based roles require adaptability to varying facilities and settings, ensuring a safe and engaging environment for program delivery. Site-based roles have the flexibility to work remotely, as approved by supervisors and within our workplace policy and program needs. Central Team: Primarily based between our headquarters in Oakland and our Los Angeles site in CA, both feature a modern office setting. While many responsibilities are managed from a central location, team members have the flexibility to work remotely as needed and within our workplace policy. Remote work arrangements require supervisor approval, proactive communication, self-discipline, and the ability to collaborate effectively across time zones and locations. General Work Conditions: • Requires occasional travel for site visits, events, and meetings., • Collaboration with staff, partners, and youth may extend beyond traditional work hours to meet programmatic and organizational demands., • Flexibility is key in this role, as responsibilities may shift based on programmatic needs and youth engagement.BENEFITS OF THE ROLE:, • Dynamic, collaborative, and purpose-driven work environment., • Meaningful opportunity to impact the lives of Black male youth and other youth of color., • Entrepreneurial organization with opportunities for innovation and leadership., • Direct connection to industry professionals and networking opportunities., • Competitive compensation and benefits package., • Opportunity to contribute to the growth of a national nonprofit.COMPENSATION:Salary and benefits will be competitive and commensurate with experience.PHYSICAL DEMANDS:, • Employees may occasionally climb, balance, stoop, kneel, crouch, or crawl., • Frequent standing, walking, and sitting are required., • Regularly grasp objects, talk, and/or hear., • Occasionally lift up to 50 pounds; regularly lift up to 10 pounds., • Vision abilities required for maintaining safety in programming spaces., • Ability to travel and supervise youth transportation as needed., • National (and possibly international) travel is required., • Non-traditional work demands: The nonprofit sector and our commitment to youth development require flexibility beyond a standard work structure, often necessitating engagement in unexpected situations and responsibilities.

A prestigious academic institution seeks a Remote Support Specialist to provide technical assistance and troubleshoot issues for staff, faculty, and students.

This position offers a unique opportunity to make a significant impact on students' academic success from the comfort of home. A leading online tutoring platform is seeking Academic Coaching Tutors to provide personalized instruction to students. The role involves using advanced methods to empower s

A prestigious academic institution seeks a Remote Support Specialist to provide technical assistance and troubleshoot issues for staff, faculty, and students.

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We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

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Customer Support / Remote] - Anywhere in U.